Customer Service Associate in Pune, Mumbai, Bangalore

You will be responsible for handling international inbound calls, emails, and chat support in a professional and timely manner. It is essential to accurately log all customer interactions and cases into the designated system/tool. Additionally, you will assist and support candidates by resolving their queries and providing relevant information or guidance. Trigent Software is an SEI CMM Level 4 certified information technology services consulting company with offices in Southborough, Massachusetts, the US, and India. The company offers offshore software development, outsourced product development, web application development, software maintenance, business intelligence, system integration, legacy system migration, software quality assurance, software testing, and technical support services from its offshore development center in Bangalore. As a Microsoft Certified Partner for SharePoint Deployment Planning Services (SDPS), Trigent Software has established its reputation in the industry. Being a member of NASSCOM and recognized in Software Magazine's The Software 500 survey for 2008-10, Trigent Software has achieved significant milestones. The company's expertise is evident from its ranking among the top three SharePoint consulting companies in the US by bestwebdesignagencies.com. Join a leading organization that values innovation, excellence, and customer satisfaction.,