Customer Relationship Management Executive

Join Our Team as a Customer Relationship Management Executive

We are looking for a dynamic and results-driven individual to build and nurture long-term client relationships while providing top-notch customer service. If you have a passion for client engagement and are eager to grow with an innovative company, this opportunity is for you!

What You'll Do:

• Build & Maintain Relationships:

  Cultivate long-term client relationships to drive loyalty and satisfaction.



• Customer Inquiries & Issue Resolution:

  Respond promptly to customer inquiries and resolve issues with a customer-first mindset.



• Professional Communication:

  Maintain polite, professional communication, ensuring every conversation leaves a positive impact.



• Collaborate with Sales Team:

  Work closely with the sales team to ensure customer needs are fully met.



• Product & Service Updates:

  Provide regular updates to clients on new products and services.



• Analyze Feedback:

  Collect and analyze customer feedback to identify areas for improvement and provide valuable insights.



• Track Customer Trends:

  Monitor customer data and trends to continuously enhance service.



• Problem-Solving:

  Use interpersonal and problem-solving skills to improve customer experiences.

What We’re Looking For:

• Languages:

  Fluent in Hindi and English with strong communication skills.



• Technical Skills:

  Proficient in MS Office (Word, Excel) and Google Sheets.



• Experience:

  At least 2 years of experience in customer relationship management.



• Gender Preference:

  Female candidates preferred (diversity-driven team).

Why Join Us?

• Valued Contributions:

  Be part of a dynamic team where your skills will be appreciated.



• Growth Opportunities:

  Enjoy professional growth with opportunities for advancement.



• Innovative Work Environment:

  Work in a collaborative and innovative environment.

• Build & Maintain Relationships:

  Cultivate long-term client relationships to drive loyalty and satisfaction.



• Customer Inquiries & Issue Resolution:

  Respond promptly to customer inquiries and resolve issues with a customer-first mindset.



• Professional Communication:

  Maintain polite, professional communication, ensuring every conversation leaves a positive impact.



• Collaborate with Sales Team:

  Work closely with the sales team to ensure customer needs are fully met.



• Product & Service Updates:

  Provide regular updates to clients on new products and services.



• Analyze Feedback:

  Collect and analyze customer feedback to identify areas for improvement and provide valuable insights.



• Track Customer Trends:

  Monitor customer data and trends to continuously enhance service.



• Problem-Solving:

  Use interpersonal and problem-solving skills to improve customer experiences.

• Languages:

  Fluent in Hindi and English with strong communication skills.



• Technical Skills:

  Proficient in MS Office (Word, Excel) and Google Sheets.



• Experience:

  At least 2 years of experience in customer relationship management.



• Gender Preference:

  Female candidates preferred (diversity-driven team).

4th April 20205