1101 Customer Interaction Jobs - Page 20

Req ID: 327992 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital AI Engineer to join our team in Chennai, Tamil N du (IN-TN), India (IN). Responsibilities: Share responsibilities in support of infrastructure and application health to include: Maintain Database and Server Health for the Digital.ai AZURE environment Review Linux OS patching and advise the CCoE regarding OS/application compatibilities Monitor OS and support application End of Life (HAProxy/SQL/RabbitMQ), driving upgrades to supported versions Share responsibility of application upgrades, ensuring supporting software and plugins support the newer versions Understand security and patching needs, driving remediations as necessary Manage message queues and load balancing Share responsibility to create and implement a Disaster Recovery plan from the infrastructure point of view Monitor weekly security, patching, and vulnerability management activities, including identifying and managing remediation steps if the environment falls out of compliance Collaboration with Stakeholders on technical issues Address integration issues caused by environmental factors JSON and Python coding for integration scripting support Additional Responsibilities Improved Efficiency: distribute responsibilities to facilitate more focused and effective management of essential tasks and incident support Enhanced Focus: Allow senior technical roles to focus on Digital.ai strategy while leading other Digital.AI team members. Streamlined Processes: assist in developing and implementing an improved streamlined processes for managing infrastructure and environment, reducing the need for ad hoc assistance and improving overall workflow. Fresh Insight: A technical person will bring fresh insight to improve the service, contributing to innovative solutions and continuous improvement. Balanced customer interaction: Production support is critical in complex environments. As more applications integrate with Digital.ai into ServiceNow, expanding the support team with requisite expertise is imperative for prompt response and resolution. It has been observed that even self-service integrations lack sufficient knowledge to address all issues.

Job Description: Sales Manager at Zvisory (PropCrown Global, a Real Estate Consultancy) Job Location: Hyderabad Key responsibilities: Respond promptly to incoming inquiries and initiate timely client engagement Proactively connect with potential buyers through outbound calls using company-provided databases Engage with NRI clients as per their respective time zones including early morning availability for U.S.-based clients and conduct virtual consultations at their preferred time Assess client property requirements and suggest appropriate investment opportunities Deliver compelling project presentations highlighting key features benefits and USPs Organize and lead detailed site visits clearly articulating project advantages and addressing client queries Maintain ongoing communication with clients regarding pricing promotions and new project launches Ensure accurate and timely data entry of client interactions leads and deals in the CRM system Regularly liaise with builders for project training ensure lead tagging and coordinate site visits efficiently Manage a team of executives and mentor them to achieve sales targets. Requirements: Bachelor's degree in Business Administration, Marketing, or related field. Proven experience in real estate sales, with a strong track record of successful property transactions. Must own a vehicle for commuting to various project sites for client visits. Minimum 2 year of experience in real estate sales Should be open to traveling to Gurgaon or Bengaluru based on project launch requirements and business needs from time to time Fluency in Telugu and English is mandatory Knowledge of local Hyderabad real estate market and areas is essential The job requires working over weekend with weekly off during the weekdays Proficient in CRM tools and MS Office (Word Excel Outlook) Additional Information: The salary range mentioned is indicative. The actual salary will depend on your current salary, previous experience and how our discussion goes. This position offers competitive compensation, including base salary and performance-based incentives. You will collaborate closely with the senior management team to drive business growth and achieve strategic objectives. Join our team and be part of a dynamic environment where your leadership and sales skills can make a significant impact on our success in the real estate market. If you have a passion for real estate sales, a proven ability to lead teams, and a desire to excel in a fast-paced environment, we encourage you to apply for this exciting opportunity. Join us and contribute to shaping the future of real estate! Apply now to take the next step in your career.

1. Develop & execute customer relationship management campaigns to increase customer loyalty 2. Prepare a set of universal customer relationship procedures & apply them at every level of the company 3. Analyze customer behavior and measure their impact on business outcomes to update strategies 4. Maintain smooth communication with customers and promptly reply to their queries 5. Respond and resolve customer complaints quickly and efficiently 6. Divide customers into different classes based on common characteristics like demographics or behaviors and personalize the approach effectively 7. Run effective promotional activities to optimize sales growth and customer retention 8. Use existing customer data to gain new leads and potential customers 9. Understand previous customer attitudes to better engage current customers 10. Identify new and more cost-efficient communication channels with customers 11. Identify the most efficient customer interaction approaches & prioritize them accordingly 12. Keep customers updated about the latest collections & special offers in order to increase sales 13. Adopt new trends & strategies to expand the customer base such as upselling and cross-selling 14. Coordinate different departments in terms of their customer interactions and establish a way to increase the level and effectiveness of their cooperation 15. Notify admins and upper management about all the execution plans & required changes 16. Monitor direct competitors of the company and find out how they handle customer relationships. .

Key Responsibilities: Assist in developing and implementing sales and marketing strategies to drive business growth. Conduct market research to identify potential clients and market trends. Support the creation of promotional materials, including presentations and social media content. Engage with clients through various channels, understanding their needs and providing product information. Participate in sales meetings and contribute ideas for improving team performance. Maintain accurate records of sales activities and customer interactions. Collaborate with team members to achieve monthly and quarterly sales targets. Criteria :- Female Candidate only Age - 18-25 Immediate joinner Fresher will be preffered Kindly Connect with the HR for the furthure enquiry - 9137891307 Location-Thane,Navi Mumbai,Mumbai,Dombivli,Panvel,Karjat,mumbai all areas, Mumbai Suburbs, kalyan,

Job Summary: - 1+ year hard core Tele-sales/Pre-Sales/ Telemarketing experience in Out bound calls. - Preferably from Real Estate industry - Should have worked on sales target/result oriented environment - Should be aggressive and know telephone etiquettes - Should have very good convincing skills - Must possess excellent communication skills and fluent in English & Tamil or multilingual Roles & Responsibilities: - To make daily calls to the leads provided as per the target. - To achieve the target on daily/weekly basis - Convert leads to Customer site visits - To explain our projects in details to the customers - To answer customer queries promptly - Able to co-ordiate with Sales team to fix appointments for customers. - Good in escalating calls to next level in case support required. - Able to address customers concerns and suggest respective product. - Should be good in analytical, pricing details etc.

Company : Tibarumal Gems & Jewels Location : Banjara Hills, Hyderabad Salary : 20K - 50K based on Experience About Us: Tarasri by Tibarumal Gems & Jewels is a renowned name in luxury jewellery, blending tradition with contemporary elegance. Our collection reflects exquisite craftsmanship, and we pride ourselves on delivering a premium shopping experience. We are looking for dynamic and enthusiastic women to join our sales team and be part of our legacy. Role Overview: As a Sales Executive you will be the face of our brand, assisting customers in choosing stunning jewellery pieces while ensuring a warm and engaging shopping experience. This is a fantastic opportunity for women who are passionate about jewellery, enjoy customer interactions, and are eager to grow in the luxury retail sector. Skills & Qualifications: 1. Active, friendly, and confident personality. 2. Strong communication and listening skills. 3. Interest in jewellery and fashion. 4. Ability to engage with customers and provide excellent service. 5. No prior experience required, but 0-2 years in jewellery sales is a plus. 6. Willingness to learn and adapt in a fast-paced showroom environment. Key Responsibilities: Welcome and assist customers in selecting jewellery that matches their style and preferences. Engage with customers in a friendly and professional manner to enhance their shopping experience. Build strong relationships with clients to encourage repeat business. Meet and exceed individual and team sales targets. Stay updated on jewellery trends, designs, and product details. Handle customer inquiries, pricing, and billing efficiently. Maintain the showroom s elegance, including product displays and cleanliness.

Skills Required Excellent oral and written communication skills Experience in Inside Sales from Automation Industries. Should have complete sales knowledge of product selling process in Automation OEM/SI/PB Customer Mapping Time management Negotiation Customer Support Relationship Management, Business Development, etc. KRA s After enquiry PLC, DCS study. Schematic and datasheet preparation Customer interaction from the technical front and datasheet approval. Bill of Material creation in ERP system. New development prototype testing and document creation. Production training and provide testing guidelines. Purchase order checking and suggest the correct part number. Old design data generation and submission to the production team after the compiling process. Help with the raw material testing to the inward quality check department if needed. Training the sales team for new as well as existing enquiries. Updating all the enquiry-related data in the CRM. Application understanding and providing customized solutions to the customers. Resolve all the old Gerber-related issues at the vendor s end. Alternate make suggestion to the sourcing dept. Discuss with the outsource partners for outsourcing material for new enquiries. Different acrylic designs using coral draw software

P&C Insurance TL Skill-US Insurance,P&C,Property And Casualty,Order To Ensure,CS Intraction,Order Achive,Team Lead Exp-4-7Yrs In US Insurance(2Yrs On PPR Team Lead) PKG Upto-9LPA Bangalore NP-Imm-30Days Ritika-8587970773 ritikab.imaginators@gmail.com Required Candidate profile 2Years On Paper Team Lead Mand Skill-US Insurance,P&C,Property And Casualty,SLA,Compliance Management,Order To Ensure,QA/QC, Order Achive,People Management,Team Management,Team Lead,CS Intraction

Roles and Responsibilities Provide expert advice on car purchases to customers, ensuring their needs are met and exceeded. Conduct test drives with customers to identify the best vehicle for them. Coordinate with sales teams to ensure seamless execution of financial pitches and negotiations. Maintain high levels of customer satisfaction by providing exceptional service throughout the buying process. Stay up-to-date with industry trends and product knowledge to offer informed recommendations. Desired Candidate Profile 1-5 years of experience in a similar role (car advisor or related field). Valid driving license required; knowledge of automotive market preferred. Excellent communication skills for effective customer interaction; ability to build strong relationships. Strong negotiation & closing skills; proficiency in sales process and financial pitching.

Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is a must Familiarity with the business processes of at least one of the verticals like Financial Services, Banking is a must Contributing best practices / Ideas to the product road map. Create the test scenarios and conduct functional validation. Excellent problem solving, presentation, written and oral communication skills Interact with clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery Create epics and user stories Mandatory Competencies BA - Business Knowledge BA - BA BA - Client Interaction BA - Domain knowledge Beh - Communication At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, were committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees success and happiness.

Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is a must Familiarity with the business processes of at least one of the verticals like Financial Services, Banking is a must Contributing best practices / Ideas to the product road map. Create the test scenarios and conduct functional validation. Excellent problem solving, presentation, written and oral communication skills Interact with clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery Create epics and user stories Mandatory Competencies BA - Business Knowledge BA - BA BA - Business Knowledge BA - Client Interaction Beh - Communication At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, were committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees success and happiness.

Responsibilities: * Manage sales pipeline from lead to close * Prepare accurate invoices & process payments * Coordinate sales activities with team members * Analyze sales data using tools like [Tally]

Role & responsibilities Responsible for RFQ Management and Increase no. of hit ratio's to improve businees growth Increase the margin for contract products Getting New RFQ's From Customers and checking the input received from customer. Requesting the missing inputs like 2D, 3D, Quanity & Packing standars to customer. Studying of the product feasibility, capability, and capacity feasibility. Preparing the BOM for detailed parts and assemblies. Attending the CFT meeting to clarify about the projects to the respective project owners. Follow Up With The Customer Regarding Submitted Quote Regarding Attending Regular Project Review Meetings With Internal CFT And Customer Monthly Sales Funnel: Review The Sales Quote (RFQ) With Hod And Maintain It Properly. Preferred candidate profile

Preferred candidate profile Manager or similar experience in a reputed QSR brand, Managers with minimum 4-8 years of working experience with QSR can apply Email resume to deepa.k@dmartindia.com Designation : Department manager Operations Your Role in D mart Day to Day operations(once the product comes in and product goes out managing all the activities) People management, Stock inventory management, Process management, Coordination with multiple functions Team handling (Optimum utilization of manpower & Team Development, An average store has Approximately 300 staff with floor area of approx 20,000 square feet and having approximately 10,000 SKUs.) Inventory/Stock Management- Availability of Stock /Inventory in store( Avoid stock outs, loss of sale) Space Management, Maintain the hygiene, customer service, safety of staff & Customers, Avoid loss of sale Safety of store Assets & Property.

The ideal candidate will have a marketing and strong customer-coordination skills. This role will focus on building and maintaining relationships with customers, executing marketing campaigns, and driving brand awareness and sales growth

Role & responsibilities : Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers. To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported. To ensure complete and accurate resolution within the defined TATs .To ensure process compliance as per the set Audit and SQ guidelines.

Job role: Lead and Guide a Team of 5 to 7 DSTs and ensure productivity Interaction with manufacturers/dealers/ sub-dealers in semi-urban and rural market for sourcing business Tie-up with channel partners & associates for sales program Ensure development of direct and indirect team Interaction with credit for loan applications and operations for smooth disbursement Follow-up on Infant delinquent cases and managing PDDs . Job requirements: Min. 2 yrs. of work experience in vehicle financing (preferably CV/CE/MUVs) Knowledge of Sale-Purchase Broker Go Getter Attitude Strong Customer Orientation Self Motivated Good relationship Management Same Posting Description for Internal and External Candidates.

Domain : US Voice Support (International voice Process) Experience: 6months Experience in International voice -Convenient Commute: 2-way cab facility for safe and hassle-free travel. Customer Interaction: Handle inbound and outbound voice calls from international customers, addressing their inquiries, issues, and complaints. Provide accurate and timely information regarding products or services to customers, ensuring their concerns are resolved effectively. Maintain a professional and friendly tone, creating a positive customer experience with each interaction. Issue Resolution & Troubleshooting: Listen actively to customers, understand their concerns, and offer appropriate solutions. Troubleshoot issues related to products, services, or account queries, ensuring that the resolution meets customer expectations. Escalate complex issues to higher-level support or management as needed. Service Level Adherence: Meet or exceed key performance indicators (KPIs), such as call handling time (AHT), first-call resolution (FCR), and customer satisfaction scores (CSAT). Adhere to company guidelines and policies, including maintaining confidentiality and following processes for customer interactions. Reporting & Documentation: Accurately log customer details, feedback, and issue resolutions into the CRM or ticketing system. Prepare and submit daily, weekly, and monthly reports on call volume, resolution time, and performance metrics. Collaboration & Team Support: Work collaboratively with team members, sharing knowledge and solutions to improve team performance and customer experience. Participate in training and upskilling sessions to stay updated on new products, services, and processes. Support management in meeting team goals and ensure that service levels are met across all shifts.

Role: Site visit Coordinator Location: Any Site of Casagrand In Chennai (Only females) Work time: General Shift Experience: 1 to 3 years Job Description: The Site Visit Coordinator should finalize details for the visit with their leader and the contact person at the site Explorers and leaders should work with the company to Pick the best structure based on the site & schedule and availability. Ask Explorers to brainstorm questions and research the company. Responsible for providing onsite support and assistance to clients and customers. This role involves liaising with customers to ensure their needs are met, resolving any issues and providing a high level of customer service. Having Voice Process experience. Perks and Benefits: 35K plus incentives earning opportunities per month Medical insurances Life insurances Food

Roles and Responsibility Manage and maintain high levels of customer satisfaction through effective communication and problem-solving. Achieve sales targets by actively promoting products and services to customers. Develop and maintain strong relationships with customers to increase loyalty and retention. Collaborate with colleagues to achieve common goals and objectives. Provide exceptional customer service by responding promptly to customer inquiries and resolving issues professionally. Maintain accurate records of sales transactions and customer interactions. Job Requirements Proven experience in retail sales with a strong track record of achieving sales targets. Excellent communication and interpersonal skills are required to build strong customer relationships. Ability to work well under pressure and meet deadlines in a fast-paced environment. Strong problem-solving and analytical skills are needed to resolve customer complaints and concerns. Ability to lift up to 25 kilograms and stand for long periods of time. Familiarity with point-of-sale systems and procedures is essential.

Key Responsibilities: Outbound Calling: Make a high volume of outbound calls to potential customers or leads. Sales and Lead Generation: Promote and sell products/services, identifying customer needs and matching them with the appropriate offerings. Customer Interaction: Engage with customers in a professional, friendly, and informative manner to build rapport and address inquiries. Data Entry and CRM Maintenance: Enter customer information, update databases, and maintain accurate records of interactions in the CRM system. Goal Achievement: Meet or exceed sales targets, call quotas, and other performance metrics set by management. Product Knowledge: Stay informed about products, services, promotions, and company policies to effectively communicate benefits to customers. Handling Objections: Address and overcome customer objections, providing clear and compelling reasons to purchase or engage with the company. Follow-up: Follow up with leads or customers who have shown interest in the products/services. Feedback Collection: Gather feedback from customers regarding products or services to share insights with the sales or marketing team. Skills & Qualifications: Proven experience in telemarketing, sales, or customer service (preferred). Strong communication and interpersonal skills. Ability to work independently or as part of a team. Goal-oriented with a focus on achieving sales targets. Problem-solving skills and the ability to handle customer objections.

Job Responsibilities: Deep understanding of the companys products/services ,including technical features, functionalities, and competitive advantages. Technical knowledge of PLC, Drives, and SCADA systems. Conduct market research to understand industry trends, customer needs and competitive landscape. Work with the Pre-sales team to provide technical expertise during pre-sales activities (product demos, meetings, POCs). Gather feedback from customers and pre-sales teams to identify product improvements, new feature requests, and market opportunities. Monitor and analyse competitor products. Ideal Profile: A strong technical background with good marketing skills. Ability to analyse and understand market trends. Strong presentation and communication skills for interacting with both technical and non-technical audiences.

Key Responsibilities: Supporting Unit service delivery, monitoring, and observing customer interactions across the touchpoints. Assisting if required, frontline employees in smoothly engaging with customers. Leading and managing the internal service quality audits. Co-designing the Operational improvement plans and facilitating their implementation. Working with each Unit to close audit-related gaps. Contribute to Service Excellence Training Modules/content creation, conduct coaching and workshops to ensure classroom training implementation. Accountable for the customer experience at Units.

1 Use Engineering/Design/Technical knowledge to create new product designs and ensure that the product meets specifications and customer requirements 2. Manage cross-functional teams through a defined and gated NPD process to include the development of a project timeline and maintaining it through the life of the project 3. Analyze new components, materials and technologies to evaluate functionality for all new product development. 4. Sample trial to determine the durability of the process through the manufacturing, report-out and process review. 5. Develop bill of materials, including raw materials requirements, time requirements. 6. Part trial output troubleshoot and resolve issues as required to ensure product meets as per customer requirements

Analyze customer feedback on platforms like Amazon, Flipkart. Reach out to satisfied customers to encourage positive reviews and follow up to ensure these reviews are posted. Review status and collaborate with related teams to enhance overall product ratings.