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1.0 - 3.0 years
1 - 2 Lacs
Hosur, Chennai, Thiruvallur
Work from Office
Company : Oleevia Grameen Credits Job Title : Customer Relationship Executive (CRE) Department : Sales & Customer Service Reporting To : Branch Head Key Responsibilities : Build and maintain strong relationships with existing and potential customers. Promote and cross-sell NBFC financial products such as Business loans, gold loans, Liability products and insurance. Handle customer queries, ensure timely follow-up, and resolve complaints professionally. Collect and verify customer documents for onboarding and loan processing. Meet assigned sales targets for loan disbursals and liability mobilization. Ensure customer KYC and compliance requirements are met. Skills & Qualifications: Graduate in any discipline; preference for candidates with experience in financial services. Good communication and interpersonal skills. Basic knowledge of financial products and MS Office. Target-oriented and customer-focused attitude. Contact : 8714699956, 8714683800
Posted 7 hours ago
0.0 - 2.0 years
7 - 17 Lacs
Hyderabad
Work from Office
About this role: Wells Fargo is seeking an Associate Fraud & Claims Operations Representative. In this role, you will: Support and capture all pertinent information from customers about their claims Conduct research and provide updates on status of new and existing claims Identify opportunities to improve customer experience after thorough research of complex account activity, and take appropriate actions to handle the claim Perform routine customer support tasks by maintaining balance between exceptional customer service and solid investigative research while answering incoming calls in a call center environment Receive direction from team lead and escalate questions and issues to more experienced roles Interact with colleagues on basic day-to-day issues, and network with supporting functional areas to create a seamless experience for the customers. Required Qualifications: 6+ months of customer service experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Posted 8 hours ago
1.0 - 3.0 years
1 - 2 Lacs
Ernakulam, Thrissur, Thiruvananthapuram
Work from Office
Company : Oleevia Grameen Credits Job Title : Customer Relationship Executive (CRE) Department : Sales & Customer Service Reporting To : Branch Head Key Responsibilities : Build and maintain strong relationships with existing and potential customers. Promote and cross-sell NBFC financial products such as Business loans, gold loans, Liability products and insurance. Handle customer queries, ensure timely follow-up, and resolve complaints professionally. Collect and verify customer documents for onboarding and loan processing. Meet assigned sales targets for loan disbursals and liability mobilization. Ensure customer KYC and compliance requirements are met. Skills & Qualifications: Graduate in any discipline; preference for candidates with experience in financial services. Good communication and interpersonal skills. Basic knowledge of financial products and MS Office. Target-oriented and customer-focused attitude. Contact : 8714699956, 8714683800
Posted 8 hours ago
0.0 - 2.0 years
1 - 1 Lacs
Vijayawada, Bantumilli, Jaggayyapeta
Work from Office
The Field Executive at Godavari Krishna Co-operative Society will be responsible for the daily collection of loan amounts from customers, coordinating with internal teams, and managing field activities. This role requires strong communication skills, a customer-focused approach, and the ability to work independently in the field. The Field Executive will play an integral part in ensuring smooth collection operations and maintaining customer relationships. Key Responsibilities : Loan Collection : Collect loan repayments from customers on a daily basis as per assigned targets and schedule. Ensure timely and accurate recording of loan payments. Handle cash and receipts securely and in accordance with company policies. Customer Engagement : Visit customers at their locations to collect loan repayments and address any queries or concerns they may have. Build and maintain good relationships with customers, ensuring their satisfaction and trust in the society's services. Assist customers with any required documentation related to loan repayments. Team Coordination : Coordinate with other teams (finance, customer service, etc.) to ensure smooth collection processes. Provide regular updates on the status of loan collections and any customer issues. Report back to management about any challenges, customer concerns, or missed collections. Field Activities Management : Organize and manage daily field visits, ensuring all collections are completed as scheduled. Plan the most efficient routes and schedules to maximize productivity. Ensure compliance with company policies and regulations while collecting loan payments. Record Keeping & Reporting : Maintain accurate records of all loan collection activities, customer interactions, and payments. Submit daily reports on collections, outstanding amounts, and any issues encountered. Ensure proper documentation for each transaction. Customer Service : Resolve customer concerns or issues related to loan payments and provide timely solutions. Provide necessary support to customers who may be facing financial difficulties. Compliance & Security : Ensure all collections are done securely, following company protocols. Adhere to all legal and regulatory requirements related to loan collection. Other Duties : Assist in other field-related tasks as required by the organization. Participate in training sessions or workshops to improve skills and knowledge relevant to the role. Required Qualifications : Minimum qualification: 12th pass (PSS/Fail). Previous experience in fieldwork or customer service is an advantage. Good communication skills and the ability to interact with a wide range of people. Basic knowledge of handling cash and maintaining records. Ability to work independently and manage time effectively. A positive attitude and a strong commitment to customer service. Willingness to travel within the assigned area for daily collections. Preferred Skills : Prior experience in loan collection or financial services (not mandatory). Strong organizational skills and attention to detail. Ability to handle sensitive financial information with integrity and confidentiality. Working Conditions : Field-based role with daily travel within the assigned region. Flexible working hours based on the collection schedule. Occasional weekend or evening work may be required.
Posted 12 hours ago
1.0 - 3.0 years
2 - 4 Lacs
Noida
Work from Office
Job Summary: Responsible for Agent Recruitment Agent Development Meet Business targets Customer Centricity Key Responsibilities/ Key Deliverables: Agent Recruitment Develop various sources of agent hiring & build a team of agent & agent pipe line. Conduct activity to enhance existing agent footfall to generate fresh referral for new agent hiring Implementation of MNYL GOLD process and adhere to the business norms Recruitment/Development & Activisation of agent as per plan. Number of EC/MDRT agent Follow agent 9 pointer hiring mechanism & other hiring norms Agent Development Ensure product knowledge by MNYL ways of training Field demonstration Development of agent prospecting habits, calling habits and work habits. Work with agent on planning and reviewing of activities and goals. Identify the training needs of the agent and work with Trainers to improve the same Meet Business Targets Achievement of monthly, quarterly & yearly business plans. Improve agent productivity & persistency by regular PRP/IID/GID etc Ensure companies product mix sales ration and adhere to the business norms. Maintain agent pro activity as per business plan Customer Centricity Be MNYL brand ambassador & a customer champion Follow MNYL sales practice to develop deep customer loyalty Hold periodical customer meet to understand customer pulse & need Ensure customer queries are responded to satisfactorily as per MNYL standard. Desired Competencies Sourcing & Selection capability Nurturing & Developing talent Result orientation Customer centricity Planning & ExecutionMOS: Achievement of business plan & GPA Recruitment / Development & Activisation of agent as per plan. Persistancy as per MNYL grid Achieve GOLD Score as per MNYL standard Number of EC/MDRT agent *Note: Candidate should have earned 25,000/- Incentive in his/her tenure with current or last organization, or can be cumulative.
Posted 13 hours ago
0.0 - 3.0 years
2 - 3 Lacs
Bengaluru
Remote
Dear Applicants, Greetings from Teamware Solutions! Job Title: Relationship Officer (Remote) Location: Remote / Work from Home Department: Sales & Marketing Employment Type: Full-Time Interested candidates can apply to the given Email ID: srividhya.g@twsol.com Job Summary: We are seeking a dynamic and customer-focused Relationship Officer to drive credit card sales through remote engagement. The ideal candidate will be responsible for acquiring new customers, maintaining strong client relationships, and achieving monthly sales targets all while working remotely. Key Responsibilities: Identify and reach out to potential customers through calls, emails, or digital platforms. Promote and explain credit card features, benefits, and eligibility criteria. Assist customers in the application process and ensure timely submission of documentation. Achieve or exceed assigned monthly sales targets and KPIs. Maintain accurate customer records and update sales progress regularly. Provide excellent post-sale customer service and address any queries or concerns. Develop and maintain strong relationships with clients to encourage repeat business and referrals. Stay updated on bank policies, product features, and competitor offerings. Requirements: Proven experience in credit card sales , telesales, or financial services. Strong communication and interpersonal skills. Target-driven and self-motivated, with the ability to work independently. Proficiency in using CRM tools, MS Office, and remote communication tools. Ability to manage time effectively and work from a home environment. Minimum qualification: Graduate in any discipline. Fluency in English and at least one regional language is a plus. Benefits: Attractive incentive structure based on performance Work-from-home flexibility Training and development opportunities
Posted 14 hours ago
2.0 - 4.0 years
2 - 3 Lacs
Hyderabad
Work from Office
Roles and Responsibilities: Building and Maintaining Profitable Relationships with key customers. Assist the Banker for the Document Collection. Track on Collection from the Bank & Self-Funding for the future Milestone. Preparing Sale Deed documents, AOS, MOU. Resolving customer complaints quickly and efficiently. Keeping Customers updated on the latest products to increase sale. Extensively follow with bright prospects for future dated appointments Contribute to branch revenue and maintain strong customer centric focus Handling customer queries regarding construction progress and payment details. Resolve customer problems as soon as possible with satisfaction. Maintained close client communications while clearly defining marketing objectives. Interacts with customers using phone, email and in person. Responsible for collections basis monthly targets. Coordination with bankers and customers for disbursements. Ensuring timely documentation of customers, Managing live customers on site and providing necessary resolution to queries Interested? Drop your resume at hr@jnc.global or what'sApp to 9154361160
Posted 14 hours ago
8.0 - 12.0 years
8 - 12 Lacs
Pithampur, Madhya Pradesh, India
On-site
Quality Customer PPM due to warehouse handling Cost Logistic Cost Safety Identification of unsafe condition & promote team for safety practices Delivery Zero Customer Line Stoppage due to delivery issue Improvements Warehouse management 1s & 2s at Warehouse People Management Train juniors on the functional aspects Coach juniors for capability building Plan and deploy human resources to enhance the skill Preferred candidate profile Diploma / B.COM/B.SC with 8 to 10 years experience Preferably from warehouse / Stores
Posted 18 hours ago
3.0 - 6.0 years
10 - 18 Lacs
Noida
Work from Office
Consultant Role in Machine Learning (Adobe Products & License Management) Location : Noida, 25A Experience : 4+ years Company : KPMG/PWC or similar Role Overview: As a consultant with expertise in machine learning, you will work closely with customers, particularly in industries that rely heavily on Adobe products and software licensing. The ideal candidate will be responsible for ensuring smooth communication between the client and the company, while also leveraging AI/ML technologies to support their needs. Your role will involve: Customer Interaction & Communication: Serve as the primary point of contact for clients, especially around Adobe products (such as Adobe Creative Cloud, Adobe Experience Manager, etc.). Act as a liaison between the client and the internal teams to ensure clear and effective communication on licensing, support, and product usage. Use excellent communication skills to understand the clients requirements, address queries, and ensure customer satisfaction. Engage in Q&A sessions with clients to clarify any technical or functional ambiguities, ensuring they are well-informed about product capabilities and licensing management. Machine Learning Expertise: Apply machine learning techniques to help clients derive insights from their data (e.g., customer usage patterns, content creation trends). Work on implementing AI models for enhancing Adobe product capabilities, such as automated content recommendations, predictive analytics, or product usage optimization. Translate complex AI concepts and solutions into easy-to-understand terms for clients, ensuring the clients team can understand and adopt solutions. License Management: Manage and optimize software licenses for Adobe products within client organizations, ensuring compliance and cost-effectiveness. Help clients understand how to best allocate and manage Adobe licenses to suit their needs, balancing usage with budget constraints. Analyze and recommend strategies for improving license management workflows using both AI tools and industry best practices. Customer Satisfaction: Be a key player in ensuring the clients overall satisfaction by managing expectations, offering solutions to pain points, and ensuring timely resolution of issues. Use your expertise in AI and machine learning to suggest smart solutions that streamline client processes and improve their Adobe product experiences. Continuously assess client needs and offer proactive suggestions to enhance their use of Adobe products. Skills and Qualifications: Education : Bachelors or Masters degree in Computer Science, AI, Data Science, or related field. Experience : 4+ years of experience in consulting, with a focus on machine learning, AI, or Adobe products. Technical Knowledge : Strong knowledge of Adobe software products (e.g., Adobe Creative Cloud, Adobe Document Cloud). Familiarity with licensing models and management for Adobe products. Practical experience applying machine learning algorithms and AI solutions to real-world business problems. Familiarity with data analysis and automation tools that can improve product use and licensing efficiency. Communication Skills : Exceptional verbal and written communication skills, with an ability to explain complex technical concepts to non-technical stakeholders. Problem-Solving : Strong analytical and problem-solving skills, with the ability to think critically about business needs and customer challenges. Client-Centric : Proven track record in a customer-facing role, with a focus on customer satisfaction and relationship-building. This role would likely be ideal for someone with a strong understanding of both machine learning and customer relations. The key to success would be your ability to translate AI/ML concepts into actionable business insights while ensuring customers feel heard and supported. Would you like more details about any specific area of this role? You said: give this in a job description manner with proper required skill set ChatGPT said: Certainly! Here's the job description tailored to the role youve described: Job Title: Consultant Machine Learning, Adobe Products & License Management Location: Noida, 25A Experience: 4+ Years Job Overview: We are seeking a highly skilled and customer-focused Consultant with expertise in Machine Learning, Adobe Products, and License Management. In this role, you will act as the key point of contact for clients, leveraging your AI/ML knowledge and strong communication skills to provide optimal solutions and ensure customer satisfaction. You will work closely with clients to manage their Adobe products and licenses, while using advanced AI technologies to enhance their experience. Key Responsibilities: Customer Interaction & Communication: Serve as the primary liaison between clients and internal teams for all matters related to Adobe products and licensing. Lead customer calls, meetings, and Q&A sessions to address client queries and ensure clear understanding of Adobe products and license management. Provide expert guidance on Adobe product features, best practices, and licensing options to optimize the client's business needs. Ensure clients requirements are fully understood and translated into actionable solutions. Machine Learning Expertise: Apply machine learning and AI techniques to help clients extract actionable insights from their data and optimize their use of Adobe products. Develop and implement AI models that can enhance Adobe products, such as predictive analytics, automated content recommendations, and personalized solutions. Translate complex AI concepts into clear and simple terms for clients, ensuring effective understanding and buy-in. License Management: Assist clients with managing their Adobe software licenses, ensuring compliance, cost optimization, and efficient resource allocation. Provide recommendations to improve licensing workflows and reduce inefficiencies, leveraging AI tools where applicable. Help clients understand and manage Adobes licensing models to align with their organizational needs. Customer Satisfaction: Ensure the highest level of customer satisfaction by providing timely, effective solutions and consistently exceeding client expectations. Proactively address and resolve client pain points, ensuring that their needs are met while aligning with business objectives. Actively listen to client feedback and adjust strategies to ensure continuous improvement in customer service. Required Skills & Qualifications: Education : Bachelors or Masters degree in Computer Science, Artificial Intelligence, Data Science, or a related field. Experience : Minimum of 4 years of experience in a consulting role, focusing on machine learning, AI, or Adobe products. Proven track record of working with clients to manage software licenses, especially for Adobe products (Creative Cloud, Document Cloud, etc.). Strong experience applying machine learning algorithms to real-world business problems. Technical Skills : Strong understanding of Adobe products (Creative Cloud, Document Cloud, Adobe Experience Manager, etc.). Knowledge of Adobe product licensing models and management best practices. Expertise in machine learning algorithms, AI technologies, and data analytics. Familiarity with automation tools, data pipelines, and analytical platforms that can optimize license management and product usage. Communication Skills : Excellent verbal and written communication skills, with the ability to simplify and explain technical concepts to non-technical stakeholders. Ability to lead discussions and present technical solutions in a client-friendly manner. Problem-Solving & Analytical Skills : Strong analytical thinking with the ability to assess complex situations and provide innovative solutions. Ability to identify patterns and insights from data to improve client workflows and product usage. Customer-Centric Approach : Proven ability to build and maintain strong client relationships, ensuring customer satisfaction and successful project outcomes. Skilled at managing client expectations and delivering results that align with client goals. Preferred Skills (Optional): Knowledge of cloud-based systems and data infrastructure. Experience with enterprise-level product integration. Familiarity with project management tools and methodologies. Why Join Us? Innovative Environment : Work on cutting-edge technologies in machine learning and AI. Career Growth : Opportunity to grow within a leading consulting firm and gain expertise across diverse industries. Client Impact : Play a key role in shaping customer experiences and optimizing their use of Adobe products.
Posted 1 day ago
1.0 - 6.0 years
3 - 8 Lacs
Gurugram
Work from Office
Role & responsibilities Summary: SCM person has administrative responsibilities for all accounts assigned to this position either directly or via links established between this position and other Inside Sales Personnel or the Business Development Manager(s). Preferred candidate profile - Follow quotation process flow from initial receipt of quotation until quote is submitted to the customer Strictly meet customer deadlines related to the quotation Responsible for receiving and reviewing files provided by customer Fill out quotes check list and advising IS rep what was not included on the quote package Liaison with purchasing team for the collection of outside quotations Ensure outside quotations are clear, concise and accurate for the process of customers quotation Organize all data received into a summary Submit quotation summary to manager Create database for all pending and completed quotations for oversite and follow up Follow up with the sales on quotation feedback Assist the Inside Sales Account Manager with monitoring the entire supply- chain from factory to the end-user and flag any deviations from established schedules to ensure timely corrective intervention. Coordinate internally to respond to service requests, inquiries and complaints. Assists customers with pricing, product availability, order status and order tracking. Initiate actions for proper order execution after receipt of customers purchase order in turn, creating an internal sales order. Act in accordance to company’s policies & procedures to process incoming customer purchase orders. Will be responsible for additional tasks as assigned by reporting manager.
Posted 1 day ago
3.0 - 7.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Total experience of 2-7 years in the Automotive industry. Experience in RFQ/Inside sales/Sales coordination. Good at Body/powertrain/Chassis & EV related product knowledge Go getter & work on self to get new business opportunities & support Aisin corporate sales with regular communication. Follow up on cash receivables & experience on understanding & negotiating on NDA`s, GPA`s & other statutory documents. Support in monitoring overall departmental objective discussions and facilitating meetings with the Japan side as well.
Posted 1 day ago
1.0 - 3.0 years
4 - 4 Lacs
Mumbai
Work from Office
Job Description: Sales Line Executive Department: Customer Experience Reports To: Customer Experience Manager Location: Lower Parel, Mumbai Working days: 6 Key Responsibilities: 1. Customer Interaction Handle inbound sales inquiries via phone with professionalism and enthusiasm. Understand customer needs and provide tailored product recommendations. Guide customers on sizing, fabric choices, and customization options. Proactively address customer concerns and resolve issues promptly. 2. Sales Conversion Convert inquiries into confirmed orders by building trust and rapport with customers. Assist customers in navigating the ordering process and ensure timely follow-ups for pending decisions. 3. Product Knowledge Develop a thorough understanding of Bombay Shirt Company's products, processes, and offerings Stay updated on new collections, promotions, and campaigns. 4. Coordination & Collaboration Collaborate with store teams and production units to ensure accurate order details. Work closely with the customer service team to resolve escalations and support post-sales queries. 5. CRM & Reporting Accurately record customer interactions, order details, and feedback in the CRM system (Freshdesk). Share insights and suggestions for improving the customer journey. Key Skills Requirements : Experience: 1-3 years in a customer-facing or sales role, preferably in retail, fashion, or e-commerce. Communication: Excellent verbal communication skills in English. Proficiency in Hindi and other regional languages is a plus. Customer Focus: Strong problem-solving skills with a customer-first mindset. Sales Acumen: Ability to identify customer needs and suggest suitable solutions to drive sales. Tech Savvy: Comfortable using CRM tools, phone systems, and basic computer applications. Personality: Enthusiastic, patient, and driven by delivering exceptional service.
Posted 1 day ago
2.0 - 7.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Sumadhura Group , a reputed real estate developer with over 30 years of industry leadership, is expanding its team! We are inviting experienced CRM professionals to attend our Walk-In Drive on Tuesday, 1st July 2025, in Bengaluru. We are looking for enthusiastic and experienced professionals for the following role: 1) CRM Manager - Collections - 8+ years Experience - Any Graduate 2) CRM Executive - Collections - 2+ years Experience - Any Graduate 3) Customer Service Representative - 2+ years Experience - Any Graduate 4) Quality Analyst (Call Audit) - 2+ years Experience - Any Graduate 5) CRM Manager - Technical - 8+ years Experience - B.E / B.Tech / Diploma - Civil 6) CRM Executive - Technical - 2+ years Experience - B.E / B.Tech / Diploma - Civil
Posted 1 day ago
3.0 - 7.0 years
4 - 7 Lacs
Noida
Work from Office
Check & finalise dispatch plan Share dispatch details with clients Send payment reminders to customers Manage business with existing clients Prepare MIS reports for management Provide regular report on sales activity Conduct regular visits to Clients
Posted 1 day ago
4.0 - 8.0 years
15 - 20 Lacs
Chennai
Work from Office
Company Profile: Sicame Group, with its Headquarters in France, operates in 30 countries, distributes its products to over 150 countries, and has more than 50 subsidiaries worldwide. This group is the largest independent entity in its sector of electrical accessories. Its subsidiary companies are renowned for their innovative capacities, the quality of their products, and the complete service that they offer their customers. Sicame Group has set up a Global Business Support Centre based in Chennai which operates like a centralized data powerhouse to support our worldwide business. Sicame GBS's mission is to establish a team of competencies based in Chennai to work with the different Sicame group subsidiaries around the world to support business management and growth. We are looking for suitable candidates for the following profile. Position Overview: We are seeking a motivated and detail-oriented Associate Product Manager/Product Manager to support the development, management, and lifecycle of our Surge Arrester product line . In this role, you will work closely with cross-functional teams including engineering, sales, marketing, and operations to help bring innovative products to market and ensure the success of existing product lines. Key Responsibilities: Product Lifecycle Management: Assist in managing the entire product lifecycle from concept through development, launch, and end-of-life. Market Research & Analysis: Conduct competitive analysis, customer research, and industry trend tracking to identify opportunities for new product development and product enhancements. Product Development Support: Collaborate with R&D and engineering teams to define product requirements, specifications, and performance criteria for surge arresters. Go-to-Market Strategy: Assist in the development of go-to-market strategies, including pricing, positioning, and promotional plans. Cross-Functional Coordination: Act as a liaison between product management, engineering, supply chain, quality, and sales to ensure timely and successful product launches. Customer Interaction: Support customer meetings and gather feedback to help guide product improvements and innovation. Product Cost Control: Optimized costs through analysis and effective negotiations. Product Pricing: Developed competitive pricing strategies for market success. Product Standardization: Standardized designs to enhance quality and reduce production costs. Performance Monitoring: Track product performance, profitability, and customer satisfaction metrics to inform decision-making. Qualifications: Education: Bachelor's degree in Electrical Engineering, Power Systems, or a related technical field. MBA or business coursework is a plus. Experience: 2-5 years of experience in product management, engineering, or technical sales-preferably in the electrical equipment or power transmission/distribution industry. Knowledge of Surge Arresters: Familiarity with surge protection products, IEC/IEEE standards, and high-voltage equipment is highly desirable. Skills: Strong analytical and problem-solving skills Excellent communication and presentation abilities Proficiency in Microsoft Office Suite and product management tools (e.g., Jira) Ability to work in a fast-paced, cross-functional team environment Preferred Attributes: Understanding of global electrical standards and certification requirements Experience working with manufacturing teams in Asia or global supply chains Technical aptitude with the ability to understand and explain complex electrical products We offer Competitive salary and performance-based incentives Opportunities for professional growth and global exposure A collaborative and innovative work environment Location of the job Chennai | India and supporting globally
Posted 1 day ago
9.0 - 14.0 years
8 - 12 Lacs
Pune
Work from Office
Kindly share your resume on sv17@svmanagemnt.com Responsibilities: Defining scope of work document in consultation with Sales & Project Manager Approval of design release plan, Conduct internal design reviews Resource allocation as per needs of design manager Manage project related technical risks Ensure availability of domain expertise within the working team Lead customer DAP's, Appraisals of design leaders Approval of supplier specifications prepared by design lead Approval of modifications requested by customer/site team Technical support to sales team during proposal stage Identify training needs for design team Manage project documentation (design budgets, design schedules) Internal & external feedback management, Maintain daily time-sheet (hour booking) Qualification & Skills: BE (Mechanical /Automobile) with 10 -12 years experience, with at least 3 years as Manager or above Spot weld & MIG weld gun selection, MIG welding parameters Material handling equipment selection, Process planning Layout, DFMEA, Autocad, Catia, Pneumatics, Hydraulics, Ergonomy study Cycle-time study & calculation, Customer interaction MS Projects, Project related technical presentations
Posted 1 day ago
2.0 - 5.0 years
2 - 4 Lacs
Pimpri-Chinchwad
Work from Office
Position Overview : We are looking for a Sales Executive with expertise in industrial automation technologies, including PLC, SCADA, HMI, DCS, VFD, and related systems. The successful candidate will be responsible for identifying and developing new business opportunities, managing client relationships, and selling our automation solutions to customers in various industries. This is a highly technical sales role, requiring in-depth knowledge of automation products and applications to effectively present solutions that meet customer needs. Key Responsibilities : Sales & Business Development : Identify and develop new business opportunities within the industrial automation sector. Target potential clients across various industries including manufacturing, energy, oil & gas, and process industries. Product Knowledge & Solution Selling : Utilize deep technical knowledge of PLC, SCADA, HMI, DCS, VFD, and other automation systems to provide tailored solutions to clients, addressing their unique needs. Client Relationship Management : Build and maintain strong relationships with key decision-makers, including engineers, plant managers, and procurement heads, ensuring customer satisfaction and long-term business partnerships. Sales Presentations & Negotiations : Conduct detailed product presentations, technical discussions, and demonstrations to customers. Prepare proposals, quotes, and negotiate contracts to close deals. Market Research : Continuously monitor market trends, competitor activities, and emerging technologies to identify opportunities and stay ahead in the industry. Sales Targets & Reporting : Achieve sales targets and revenue goals set by the management team. Regularly report on sales activities, forecasts, and market feedback. Collaboration with Technical Teams : Work closely with engineering, project management, and technical teams to ensure seamless delivery of solutions that meet customer specifications and expectations. Key Skills & Qualifications : Experience : Sales experience in industrial automation, specifically in products like PLC, SCADA, HMI, DCS, VFD, and other related systems. Technical Expertise : Strong understanding of automation systems and applications in industries such as manufacturing, energy, process control, and more. Sales Acumen : Proven track record of successfully driving sales in a technical field, with the ability to manage the entire sales cycle from prospecting to closing. Communication Skills : Excellent verbal and written communication skills, with the ability to present complex technical information in a clear and persuasive manner. Negotiation Skills : Strong negotiation and deal-closing skills, with the ability to build rapport and trust with clients. Customer Focus : Ability to understand customer requirements and provide appropriate solutions that add value to their operations. Education : A degree in Electrical Engineering, Electronics, Mechatronics, or a related field is preferred. Additional certifications in automation technologies (e.g., PLC programming, SCADA systems) are a plus. Travel : Willingness to travel to client sites for meetings, presentations, and technical discussions.
Posted 1 day ago
3.0 - 8.0 years
2 - 7 Lacs
Jaipur, Mumbai (All Areas)
Work from Office
- Front End Sales and CRM at the store - Handling of Staff positioned Under Your Role - Stock management in the Store - Physical stock tally and management across the Store - Invoicing and billing - In store sales - Online sales
Posted 2 days ago
3.0 - 4.0 years
25 - 30 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. What youll do Supporting SAP s Oil & Gas/ Chemical / Mining industry customers with the conception and implementation of optimized processes Act as an SME in their area of expertise and faces to clients middle and top management level Collaboration with development / supporting projects for new SAP developments for the above industries when required. Resolving complex issues in escalated projects. Project Bid support - creation and execution of presentations and demos to clients and partners. Ensuring usage of newest technology when deploying industry solutions and services Supporting the Ramp-Up of new SAP products at our clients of in the Oil &Gas, Chemical and Mining sector and ensuring knowledge transfer to partners and customers Enhancing Knowledge Management (KM) Practice efforts along Practice Lifecycle. Rewards positive knowledge sharing behavior and contributes to reusable content, innovation & automation. What you bring Minimum of 8 years total experience with 3-4 years of experience in key roles in Oil & Gas, Chemicals or Mining industry projects. Strong in at least one industry, focusing on inbound/outbound logistics processes. Deep knowledge in functional integration and cross-solution issues. Good understanding of Business Process Management & experience in customer interaction Knowledge of the latest SAP Strategy (and their related pillars) including the capability to discuss this with the customer SAP Product Portfolio (on premise and cloud solutions, S/4HANA) / SAP standard solution and service offerings including Industry Solutions (Oil & Gas, Chemicals, Mining). SAP Next Generation solutions and services Meet your team Team of experienced professionals with thorough understanding of one more of the Energy and Natural Resources industry processes and trends and also deep pocket expertise in the SAP solutions catering to these industries. #SAPInternalT2 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 420122 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 420122 Posted Date: Jun 18, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Posted 2 days ago
5.0 - 8.0 years
10 - 15 Lacs
Bengaluru
Work from Office
We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. W hat you ll do As a Customer Service Request Owner, you ensure the delivery of robust, downtime optimized, and highly automated lifecycle management activities within ECS. You will take end to end ownership of customer service request fulfillment in the Netweaver area considering accelerated growth (RISE with SAP). Focus of your activities will be to increasing service excellence along with stabilization improvements to help Operations to reduce manual efforts and cost (lower TCO) and deliver faster services to our customers meeting their needs and expectations. Following activities are part of the role as CSRO in the Netweaver Area: Optimize and stabilize the delivery of customer service requests in time, cost and quality in a pro-active way leveraging analytical tools and capabilities Structure and coordinate activities, action plans including requirements engineering, prioritization, and create aligned timelines for deliverables Drive issue resolution together with the team and utilizing the expert network Manage relationship between different stakeholder groups inside and outside ECS Delivery Create and align test plans, support and perform testing/validation and roll-out activities Support technology-related projects in complex environment What you ll bring Over 5 years of professional experience as an SAP Basis Technical Consultant, specializing in SAP cloud implementations and migration projects. Extensive operational knowledge and administration expertise across diverse SAP applications and databases in global multi-cloud environments. Proficient in SAP NetWeaver best practices and technical project leadership with direct customer interaction. Skilled in designing integrated end-to-end lifecycle management procedures. Meet Your Team: SAP Enterprise Cloud Services (ECS) is SAP s private cloud managed services provider demonstrating accelerated growth & enabling customers start their journey with cloud. We are searching for motivated, skilled, and value-oriented technical project leads taking over responsibility as Customer Service Request Owner with focus on driving service request improvements, technical projects to optimize service execution quality via standardization and automation to strengthen our ECS Delivery Productization team. #SAPECSCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 425706 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 425706 Posted Date: Jun 5, 2025 Work Area: Information Technology Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
Posted 2 days ago
1.0 - 4.0 years
1 - 4 Lacs
Chennai, Bengaluru
Work from Office
Astal Interbuild Pvt Ltd., is looking for Marketing Executive to join our dynamic team and embark on a rewarding career journey Conducting market research and analysis to evaluate trends, brand awareness and competition venturesGood understanding of market research techniques, data analysis and statistics methodsExcellent communication and people skillsStrong organizational and time-management abilitiesProficient in MS Office and marketing software (e g CRM)
Posted 2 days ago
2.0 - 5.0 years
2 - 5 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Vruddhi Engineering Works is looking for Sales Engineer (Bangalore, Hyderabad, Chennai) to join our dynamic team and embark on a rewarding career journey Technical Expertise: Understanding the technical aspects, features, and functionalities of the product or service they are selling, and effectively communicating these to potential customers Customer Interaction: Engaging with customers to understand their requirements, challenges, and technical needs, and offering suitable solutions that align with their goals Product Demonstration: Conducting product demonstrations, presentations, and technical discussions to showcase the product's capabilities and address customer queries Sales Support: Collaborating with the sales team to provide technical support, answer technical inquiries, and assist in proposal development or bid responses Customization and Solutions: Advising customers on product customization, integrations, or solutions tailored to meet their specific needs or industry requirements Relationship Building: Building and maintaining strong relationships with customers, addressing concerns, and providing ongoing technical support during and after the sales cycle Market Feedback: Gathering feedback from customers regarding product performance, features, and functionality to relay valuable insights to the product development or engineering teams Training and Education: Providing training sessions or materials to sales teams or customers to enhance their understanding of the product's technical aspects Skills and Qualifications:Technical Acumen: Strong technical background in the product or service being sold, typically in engineering, IT, or another relevant field Communication: Excellent communication skills to convey complex technical information in a clear and understandable manner to non-technical audiences Sales Skills: Ability to understand customer needs, negotiate, and effectively close sales deals while collaborating with the sales team Problem-solving: Aptitude in addressing technical challenges or objections raised by customers, finding solutions, and overcoming hurdles in the sales process
Posted 2 days ago
5.0 - 6.0 years
9 - 10 Lacs
Gurugram
Work from Office
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethic? If yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Sales Associate with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to retailers for the services which Amazon will offer. The role will require engaging retailers at all points of their life cycle. You will have to identify and recruit retailers that deliver competitive pricing and broad product selection on the platform, train sellers on Amazon systems helping them integrate with our product platform and analyze seller performance metrics to help them become successful on our platform. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. Role and Responsibilities: Understand products and services offered by Amazon Services and be able to articulate its functions and benefits to external audiences. Help define the seller base and industry verticals we target for various Amazon services using local knowledge. Identify valuable sellers and selection for Amazon services. Acquire retailers with valuable selection and establish long-term partnerships. Own and manage integration of portfolio of sellers and help them become self-reliant through basic training. Track and monitor performance and sales of key partners to manage their performance. Prior Experience and skills: More than 3+ years of experience in sales Bachelors degree required, MBA is preferred Passion for e-commerce is required. Experience in an analytical, results-oriented environment with external customer interaction. Proven ability to manage the business by the numbers . Must be metrics-driven. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly. Experience working with SME retailers is an advantage. Experience with e-commerce, retail, advertising, or media would be an advantage. Deep understanding of the retail and wholesale landscape in India with prior interactions with sellers and distributors is desirable. Experience selling nascent (embryonic/start-up) products/services into new markets is desired. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment. Ability to speak the local language is desirable Personal attributes and competencies: Demonstrated intense customer focus. Demonstrated highest level of integrity, intellectual honesty, and strong work ethic. Takes initiative. Doesnt wait to be asked. Plans efficiently. Consistent effort, intense commitment, perseverance and willingness to go above and beyond when needed. Strong team player, acts like an owner, and ultimately focused on delivering results with high standards. Proven ability to successfully thrive in an ambiguous environment and changing market conditions. Disciplined in executing repeatable operational processes. Has sound judgment and ability solve issues on the spot. Makes good decisions when analysis of data is not sufficient to reach a conclusion. Bachelors degree 2+ years of sales experience
Posted 2 days ago
1.0 - 6.0 years
3 - 6 Lacs
Bengaluru
Work from Office
JD for SAP IS-U Customer service/CX Solution Consultant Analyze client business processes and requirements to develop tailored Customer service solutions. Configure and hands on with the system configuration and testing of Customer service Cloud Utilities (SAP ISU-U CS) solution to ensure they are aligned with business requirements. Provide expert guidance on utilities industry best practice with Utilities customer service Solutions Manage project work and customer expectations throughout the project life cycle Ability review and provide guidance to functional team in business process document/functional specs write-up; configure the system and problem solving Collaborate with cross-functional teams both internal and external, including developers and offshore teams Hand-on experience in configuring SAP S4HANA IS-U for system integration with external CRM solutions. Solid understanding of utility business processes, especially in customer seclrvice: customer interaction, account identification including Business Master Data, Technical Master Data, Move-In, Move-Out, Owner Allocation, Disconnection/Reconnection processes In-depth understanding of SAP ISU data model In-depth understanding of SAP Customer Service Project Life Cycle in pre and post go live activities In-depth understanding of MIMO process In-depth understanding of SAP Service Cloud Utilities Call Center standard functionalities In-depth understanding of data replication between CRM solution and SAP S4HANA IS-U Minimum of one green field end-to-end SAP CRM 7.X Utilities Call Center implementation
Posted 2 days ago
0.0 - 4.0 years
11 - 13 Lacs
Chennai
Work from Office
Req ID: 327992 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Digital AI Engineer to join our team in Chennai, Tamil N du (IN-TN), India (IN). Responsibilities: Share responsibilities in support of infrastructure and application health to include: Maintain Database and Server Health for the Digital.ai AZURE environment Review Linux OS patching and advise the CCoE regarding OS/application compatibilities Monitor OS and support application End of Life (HAProxy/SQL/RabbitMQ), driving upgrades to supported versions Share responsibility of application upgrades, ensuring supporting software and plugins support the newer versions Understand security and patching needs, driving remediations as necessary Manage message queues and load balancing Share responsibility to create and implement a Disaster Recovery plan from the infrastructure point of view Monitor weekly security, patching, and vulnerability management activities, including identifying and managing remediation steps if the environment falls out of compliance Collaboration with Stakeholders on technical issues Address integration issues caused by environmental factors JSON and Python coding for integration scripting support Additional Responsibilities Improved Efficiency: distribute responsibilities to facilitate more focused and effective management of essential tasks and incident support Enhanced Focus: Allow senior technical roles to focus on Digital.ai strategy while leading other Digital.AI team members. Streamlined Processes: assist in developing and implementing an improved streamlined processes for managing infrastructure and environment, reducing the need for ad hoc assistance and improving overall workflow. Fresh Insight: A technical person will bring fresh insight to improve the service, contributing to innovative solutions and continuous improvement. Balanced customer interaction: Production support is critical in complex environments. As more applications integrate with Digital.ai into ServiceNow, expanding the support team with requisite expertise is imperative for prompt response and resolution. It has been observed that even self-service integrations lack sufficient knowledge to address all issues.
Posted 2 days ago
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The customer interaction job market in India is thriving with numerous opportunities for job seekers. Companies across various industries are actively hiring professionals who can effectively engage with customers and provide excellent service. Customer interaction roles are crucial for building strong relationships with clients and ensuring customer satisfaction.
These cities are known for their booming industries and have a high demand for customer interaction professionals.
The average salary range for customer interaction professionals in India varies based on experience and location. Entry-level positions may offer salaries ranging from INR 2-4 lakhs per annum, while experienced professionals can earn anywhere from INR 6-12 lakhs per annum.
In the customer interaction field, career progression typically follows a path from Customer Service Executive to Team Leader, then to Manager, and finally to Head of Customer Experience. Continuous learning, gaining experience, and delivering exceptional service are key factors for advancing in this career.
Alongside customer interaction skills, professionals in this field are expected to have strong communication skills, problem-solving abilities, empathy, patience, and a customer-centric mindset. Proficiency in languages and familiarity with customer relationship management (CRM) tools can also be beneficial.
As you explore opportunities in customer interaction roles in India, remember to showcase your communication skills, problem-solving abilities, and customer-centric approach during interviews. By preparing thoroughly and demonstrating your passion for providing excellent service, you can set yourself apart and secure a rewarding career in this dynamic field. Good luck with your job search!
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