689 Customer Interaction Jobs - Page 24

-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner Major accountabilities: Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships -Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis -Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment -Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customer s business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans -Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs -Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions . Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things dont seem right. Live by Novartis Code of Ethics and Values and Behaviors. Key performance indicators: To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes. Minimum Requirements: Work Experience: Established Network to target Customer Group desirable. Sales in Healthcare / Pharma / related business. Skills: Account Management. Commercial Excellence. Communication Skills. Compliance. Conflict Management. Cross-Functional Coordination. Customer Insights. Ethics. Healthcare Sector. Influencing Skills. Negotiation Skills. Selling Skills. Technical Skills. Languages : English.

-The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. Major accountabilities: Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences -Engage and Build Relationships. Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities -Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis -Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment -Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) -Develop Deep Customer Insights and Understanding -Gather insights on the customer s business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans -Deliver Value to Customers and Patients -Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs -Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions. Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things dont seem right. Live by Novartis Code of Ethics and Values and Behaviors. Key performance indicators: To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes. Work Experience: Established Network to target Customer Group desirable. Sales in Healthcare / Pharma / related business. Specific Product knowledge desirable. Skills: Account Management. Commercial Excellence. Communication Skills. Compliance. Conflict Management. Cross-Functional Coordination. Customer Insights. Ethics. Healthcare Sector. Influencing Skills. Negotiation Skills. Selling Skills. Technical Skills. Languages : English.

The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner. Key Responsibilities Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions -Drive sales performance through the skillful orchestration of positive customer experiences. Engage and Build Relationships. Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels -Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis. Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time) Develop Deep Customer Insights and Understanding -Gather insights on the customer s business to uncover what is important to them -Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans -Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans Deliver Value to Customers and Patients-Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions. Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent. When facing ethical dilemmas, do the right thing and speak up when things dont seem right. Live by Novartis Code of Ethics and Values and Behaviors. To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes. Role Requirements: Established Network to target Customer Group desirable. Cross-Functional Coordination. Able to understand changing dynamics of Pharmaceutical industry. Market Knowledge and Network is desirable. Pre-launch activities. Sales in Healthcare / Pharma / related business.

We are looking forward to hire Salesforce Sales Cloud Professionals in the following areas : 7 + years experience with the customer engagement platform, emphasizing your ability to manage leads, track sales activities, and improve customer interactions using its features. Should be able to focus on showcasing proficiency in using SalesIQ for lead generation, sales pipeline management, and driving sales results. Should be proficient in Lead Management/Sales growth Sales Pipeline Management/Efficiency gains Customer Interaction/Satisfaction Reports and Analytics Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Amazon Payments mission is to build the most trusted, intuitive, and accessible payment experience on earth. We enable new and existing shoppers anywhere in the world to pay, on and off Amazon, using their preferred payment method that works in the ways in which they are accustomed. We delight our non-shopping customers such as Sellers, developers, and internal Amazon businesses with seamless, supported experiences. We provide technology solutions that are portable and expandable across businesses, services, and points of customer interaction. We are the stewards of Amazon s cash register, delivering top line growth through improved conversion, and free cash flow through lower direct costs and reducing operational overhead. We build systems that provide various payments features and process payments at an unprecedented scale, with accuracy, speed, and mission-critical availability. We innovate to improve customer experience across the globe, with support for Payment methods choice, pay using installments, pay with reward points, in-store payments, pay on delivery, credit and debit payments, seller disbursements, gift cards, and many new exciting and challenging ideas are in the works. If you are excited about the opportunity to learn and work on large scale distributed systems, enjoy trouble shooting and solving complex problems, consider the opportunities at the Bangalore center. Come challenge yourself in our team-oriented atmosphere, and watch yourself grow with one of the fastest growing areas of the Amazon e-commerce product and services platform. Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact Work with product managers in developing a strategy and road map to provide compelling capabilities that helps them succeed in their business goals. Work closely with senior engineers to develop the best technical design and approach for new product development. Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments Operational Excellence - monitoring operation of production services Career management and development of direct reports He/she should be able to operate in a very fast paced environment where time to hit market is super critical. They would need to also balance technical leadership with savvy business judgment to make the right decisions about technology choices. - 10+ years of engineering experience - 5+ years of engineering team management experience - 10+ years of planning, designing, developing and delivering consumer software experience - Experience partnering with product or program management teams - Experience managing multiple concurrent programs, projects and development teams in an Agile environment - Experience partnering with product and program management teams - Experience designing and developing large scale, high-traffic applications

Responsibilities: Contact potential customers via telephone to introduce our products/services. Explain the features and benefits of our offerings to potential customers. Follow up on leads generated through various channels. Handle customer inquiries and provide relevant information. Maintain accurate records of customer interactions and transactions. Meet daily, weekly, and monthly sales targets. Build and maintain a positive relationship with customers. Collaborate with the sales team to identify opportunities for upselling or cross-selling. Stay updated on product/service knowledge and industry trends. Provide feedback to the management regarding customer concerns and market trends. Requirements: Proven experience as a Telecaller or similar customer service/sales role. Excellent communication skills, both verbal and written. Ability to convince and persuade potential customers. Strong negotiation and interpersonal skills. Good organizational and time management abilities. Ability to work in a fast-paced environment. Basic computer skills and familiarity with CRM systems. High school diploma or equivalent; additional education or certification in sales or marketing is a plus. Fluent in multiple languages is an advantage. Positive attitude and willingness to learn and grow within the role.

MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. MongoDB Professional Services (PS) works with customers of all shapes and sizes, in all verticals, from tier-1 banks to small web startups, on a variety of exciting use cases. This role solves technically sophisticated problems, gains incredible cross-stack experience, works with top-notch people in the business, networks with industry leaders, and sees new places - all in a day s work! MongoDB PS exists to support the development of our customers vision, accelerate customers time to value, and drive a multitude of customer adoption scenarios - from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting solutions ensure that organizations get the best out of MongoDB. As the Senior Technical Project Manager, you will work in conjunction with the team s Technical Lead to lead a small Agile team responsible for migrating a customer s legacy Java application to a modern cloud-based architecture running on MongoDB. The team will use the latest genAI tools and approaches to accelerate the migration process. You will also be responsible for liaising with customers and internal stakeholders, managing concerns and potential resolutions, and guiding the team towards success. The Agile team will be required to be innovative in deriving solutions to unseen challenges, and you will foster a culture of innovation and collaboration within the team. The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023, growing to roughly $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB, we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Position Expectations Agile mindset with an understanding of SCRUM/Kanban processes Able to support a project team consisting of onsite, co-located and remote team members Be able to proactively identify and remove impediments Manage project risks and issues Define and refine project team s Way of Working Streamline communications between the project team and project stakeholders Able to manage expectations of project stakeholders, where the majority are leaders within the organization Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable Act as a liaison between the customer, project team and the rest of MongoDB (sales, customer success, support, product and engineering) throughout an engagement Create plans and priorities for both project delivery and customer resources. Guide customer as well as project team members to a successful business outcome by managing the client relationship and setting and managing customer expectations during implementations Establish and lead recurring project status or governance meetings, including preparation of materials and working with customer project manager and key internal and external stakeholders to review key project information and maintain visibility and accountability Periodically report, in a concise and actionable manner, project status both internally as well as to the customer and document project progress as per established best practices (meeting minutes, project plan updates, weekly status reports) Manage escalations or critical situation Assist with scoping of solution and project scope definition Adopt a consultative and prescriptive approach that inspires trust and confidence Be intrigued by the possibilities of genAI to assist in accelerating the delivery of projects Requirements 5+ years of project management experience with enterprise-scale software solutions, large-scale software engineering or consulting services delivery experience preferred Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner) Demonstrated belief in the power of stakeholder management and communications; track record of affecting change through stakeholder engagement Services delivery experience with development or operation teams is a plus Ability to travel and work on customer sites for a number of continuous weeks Nice-to-have skills Experience as a SCRUM master Experience in managing projects with a high degree of uncertainty (research and innovation) Experience in delivering software development projects (ideally modernization of a legacy application) Experience with JIRA / Project tools Successful candidates will engage with customer systems and may be exposed to highly confidential customer data, including but not limited to non-public information. For this reason, and due to the nature of the highly regulated industry in which our customers operate, successful candidates may be subject to enhanced background checks, security screenings, and possible constraints around the trading of securities. Successful candidates will understand these requirements and be willing to participate in enhanced screenings and constraints as required by MongoDB and its customers in connection with this role. To drive the personal growth and business impact of our employees, we re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it s like to work at MongoDB , and help us make an impact on the world! MongoDB is an equal opportunities employer. Requisition ID 2263145366

Customer Support Lead Desired Profile Required: 6+ years of experience in Customer Account Management and Growth, Service and support. Should have excellent written and verbal communication, interpersonal and negotiation skills. Understanding about ERP/CRM software products, Saas, Cloud software is important. In depth knowledge and experience of Software Implementation /demonstration and training to the end users. Expert in handling customer queries, complaints, Wishlist. Strong team player, customer focussed and logical thinker. Key Roles & Responsibilities: New Customer onboarding, training and Go live. Growing Renewal/Retention, upselling and cross selling. Reduce customer churn with excellent customer management and support. Key point of contact for Sales and Customers during Onboarding and renewals process. Ensure desired outcomes are achieved for the customers and ensuring customer delight. Provide feedback and insights from customers to Management and other teams for improvements and increasing efficiency and productivity. Revenue generation through renewals, up sells, and cross sells and identifying new market areas. Must be excellent trouble shooter and comfortable in basic coding and resolving issues independently or with team as may be required. Track & monitor customer status, progress and growth. Create and share educational resources, training, Product demos and best practices. Having experience 4 years in account management and customer support primarily in SaaS products or services. Knowing the product in and out is crucial & Technical skills are important, as manager should know how to persuade customers to adopt new technologies or adjust the tool to their needs. Should be able to lead and coordinate with a team of Technical Support executives. Must be a go-getter and enthusiastic in working in start-up, driven and results oriented Culture.

Account Executive, Inside Sales The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Account Executive, Inside Sales on our Inside Sales Team in Bangalore . What you ll achieve As an Inside Sales Account Executive, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Gain new accounts and seek opportunities in your account territory Manage small- to medium-sized accounts Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 1+ years of experience in IT hardware sales Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements 1+ years relevant experience Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 30-May-25

Account Executive, Inside Sales The Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Join us to do the best work of your career and make a profound social impact as an Account Executive, Inside Sales on our Inside Sales Team in Bangalore . What you ll achieve As an Inside Sales Account Executive, you will be responsible for driving sales for our ground-breaking products by building positive relationships with customers through digital communication. You will own the brand of Dell Technologies, ensuring every customer interaction is tailored and outstanding. You will: Gain new accounts and seek opportunities in your account territory Manage small- to medium-sized accounts Stay informed of industry trends to help resolve specific market challenges Recommend business solutions supported with data Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here s what we are looking for with this role: Essential Requirements 2+ years of experience in IT hardware sales Ability to articulate the value proposition of our product/service offerings Potential to use multiple sales tools simultaneously to complete sales transactions Ability to establish relationships with customers and partners Desirable Requirements 2-4 years relevant experience Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us. Application closing date: 13-June-25

4R Investments Pvt. Ltd. is looking for Telecaller to join our dynamic team and embark on a rewarding career journey. A telecaller is a customer service representative who contacts customers over the telephone A typical job description for a telecaller includes the following responsibilities:1 Make outbound calls to customers to promote products and services, or follow up on recent purchases 2 Respond to customer inquiries and provide information about products and services 3 Resolve customer complaints and provide appropriate solutions 4 Keep records of all customer interactions and transactions, updating customer information in a database as necessary 5 Meet and exceed sales and customer satisfaction targets 6 Continuously improve product and service knowledge to provide accurate information to customers 7 Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings 8 Follow all company policies and procedures, including those related to confidentiality and data security 9 Participate in training and development opportunities to improve skills and knowledge Adhere to schedules and work efficiently under pressure to meet deadlines

Job Details: The Senior Development Engineer is an experienced professional who leads software development projects and teams. They are responsible for designing and architecting software solutions, providing technical guidance and mentorship to team members, and ensuring the successful delivery of software products. Senior Development Engineers also collaborate with stakeholders to define project requirements, manage project timelines and resources, and drive continuous improvement in software development practices. Essential Duties and Responsibilities: Delivers high-complexity development or automation tasks as part of a team. Documents code. Ensures the team follows established software product engineering practices related to software development. Works under moderate supervision with access to assistance for work assignments not covered through established guidelines. Acquires solid knowledge and develops specialized skills. Establishes individual priorities when supporting projects and/or processes. Perform other assigned job-related duties that align with our organizations vision, mission, and values and fall within your scope of practice. Design and Development: Designing, coding, and debugging applications in various software languages or tools. Developing software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes. Testing and Maintenance: Performing unit testing and integration testing. Maintaining and improving existing codebases and peer review code changes. Troubleshooting and resolving software defects and issues. Collaboration: Collaborating with cross-functional teams, including product managers, designers, and other engineers, to define, design, and ship new features. Participating in code reviews and providing constructive feedback to peers. Documentation: Writing and maintaining technical documentation to describe program development, logic, coding, testing, changes, and corrections. Research and Development: Keeping up to date with the latest industry trends and technologies to ensure the company remains competitive. Conducting research to discover new technologies and tools to improve efficiency and performance. Project Management: Participating in project planning, including estimating timeframes and resource requirements. Managing tasks and deadlines to ensure timely delivery of projects. Security and Compliance: Ensuring software security and compliance with industry standards and regulations. Implementing data protection and security measures. Customer Interaction: Interacting with customers or end-users to gather requirements and provide support. Translating customer requirements into technical specifications. Continuous Improvement: Continuously improving development processes and methodologies. Engaging in continuous learning and professional development. Qualifications: Education: Bachelor s, Master s Degree, or a significant amount of relevant experience. Computer Science, Computer Engineering, Information Systems, Quantitative or Engineering Field preferred. Experience: 3+ years of relevant and practical experience. Special Skills: Programming (proficient in multiple languages or software tools) Design patterns in multiple front-end and back-end frameworks Proficient in Data Engineering Proficient with Infrastructure as Code (IaC) Proficient with Version Control, DevOps & CICD Technical Writing and Diagramming Analysis (Technical, Business, or Data) Soft Skills: Communication: Providing technical guidance and mentorship. Problem-solving: Designing and architecting software solutions. Mentoring: Providing guidance to junior team members. Leadership: Leading software development projects and teams. Collaboration: Working with stakeholders to define project requirements. Continuous Learning: Staying updated with industry trends and technologies. Creativity: Innovating new approaches to development design and optimization. Relocation Assistance Eligible: No Work Shift: Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We are hiring a Sales Executive with a strong science background to drive sales, build client relationships, and provide technical support to achieve business growth. Key Responsibilities: Sales Strategy Development: Develop and execute sales strategies to meet or exceed sales targets. Understand the scientific market landscape and customer needs to tailor solutions and approaches. Product Knowledge and Demonstrations: Utilize scientific expertise to present and demonstrate products/services to potential clients, answering any technical questions. Provide clear and concise product explanations and applications. Lead Generation and Qualification: Identify and generate new business opportunities within the scientific and healthcare sectors. Qualify leads, assess potential, and follow up on prospects to convert into sales. Client Relationship Management: Build and maintain strong relationships with key clients, stakeholders, and prospects. Understand customer needs and provide tailored solutions, ensuring satisfaction and fostering long-term partnerships. Market Research: Stay up-to-date with market trends, competitors, and new scientific advancements to identify potential opportunities. Utilize knowledge of industry regulations and trends to offer insights and guidance to clients. Sales Reporting and Documentation: Maintain accurate records of all sales activities, client interactions, and forecasts using CRM tools. Provide regular reports on sales performance, market trends, and customer feedback to management. Collaboration: Work closely with the marketing, product development, and customer support teams to provide customer insights and feedback. Participate in internal meetings and cross-functional initiatives to improve product offerings and sales processes. Negotiation and Closing Sales: Negotiate pricing, terms, and contracts with clients, ensuring mutual benefit while meeting company objectives. Close deals effectively, ensuring timely and smooth execution. Qualifications: Bachelors or Masters degree in a scientific discipline (e.g., Biology, Chemistry, Life Sciences, Biomedical Engineering, etc.). Proven sales experience in a scientific or technical field (ideally 2+ years). Strong understanding of scientific concepts, products, and services. Excellent communication, presentation, and negotiation skills. Ability to translate technical details into understandable benefits for clients. Self-motivated, target-driven, and results-oriented with a proactive attitude. Proficient in using CRM software and Microsoft Office Suite. Strong problem-solving skills and attention to detail. Desirable Skills: Experience in the medical, pharmaceutical, or laboratory equipment sectors. Understanding of the regulatory landscape in scientific industries. Ability to work in a fast-paced, evolving environment. Knowledge of digital tools for sales enablement and customer engagement.

1. Minimum 8 year experience in processing (Dept. worked : production/Maintenance) or machine manufacturing field (Dept. worked : Testing/service/application) 2. Stay : within radius of maximum 50 km of company 3. Education qualification : DPE,DME,CIPET- Mold / plastics, BE-Plastics, Mechanical 4. Knowledge : IMM process, Maintenance 5. Salary : based on his existing salary 6. Technical Knowledge of Machinery, Application Engineering, Troubleshooting and Problem-Solving Skills, Customer Interaction and Support, Communication Skill, Team work

Hands-on experience in AutoCAD software in designing accurate and detailed drawings for mechanical products. Reading and interpreting engineering drawings and Preparing 2D/3D drawings of the Architectural products. Clients interaction for Design

Monitoring the entire customer service process. Resolving customer issues brought to your attention. Creating procedures and policies for effective customer service. Standardizing the customer service delivery of an organization. Tracking the work of every customer service representative in the team. Performing quality assurance surveys with customers. Conveying customers feedback to the team. Interacting with customers to determine whether they have a desirable and shareable experience. Helping every customer service professional improve. Possessing the knowledge and ability to improve customer service of the organization. Creating a pleasant work environment for customer service professionals.

Business Information: Our Indian Operations Centre (INOPC) is a competence center with around 2600+ skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision, and commissioning. Over the last decade, INOPC has evolved to become the largest engineering hub serving more than 40 countries across different energy sectors. The team caters to the four business units Transformers, Grid Integration, Grid Automation, High Voltage and has successfully executed engineering and commissioning for projects in more than 80 countries. Mission Statement: The technical marketing engineer for Mission Critical telecommunication Solutions (MCS) has the global responsibility to enable the Pre-Sales Sales community of the different regional HUBs to understand technical market requirements for wired telecommunication networks and ensure customer interaction in line with global solution/product strategy. Support sales organizations in driving sales by your technical expertise. Provide relevant customer market inputs to product management and RD activities, ensuring market alignment and relevance. Your responsibilities: To be part of all phases of delivery, which includes design, maintenance, testing, integration, verification, and deployment of the software functions needed for safe and reliable operations of plants and transmission links, with the opportunity to also travel internationally for short assignments to our sites for Commissioning and costumer meetings Support Global Projects by adapting HVDC Base Control Protection Software (MACH). Set up and maintain control and protection lab environment for HVDC Base projects. Develop Control and Protection Functions / Solutions for future HVDC technologies. Support projects in resolving the issues related to Control and Protection Functions. Coordinate with different stakeholders across the business units to get inputs to optimize the HVDC solutions. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your colleagues and the business. Your background: B. E/ B. Tech in Electrical Engineering with 1-5 years experience or Master s degree as Electrical Engineering, Power Systems, High Voltage. You should have knowledge in Power System fundamentals, Substation Control Protection You should have knowledge in HVDC System Knowledge, Control Protection Basic knowledge on IEEE / IEC standards. Knowledge Experience MS Office Word, Excel Self-starter caliber who could own tasks through to completion. Excellent written and verbal communication skills. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

Business Information: Our Indian Operations Centre (INOPC) is a competence center with around 2600+ skilled engineers who focus on tendering, engineering, planning, procurement, functional system testing, installation supervision, and commissioning. Over the last decade, INOPC has evolved to become the largest engineering hub serving more than 40 countries across different energy sectors. The team caters to the four business units Transformers, Grid Integration, Grid Automation, High Voltage and has successfully executed engineering and commissioning for projects in more than 80 countries. Mission Statement: The technical marketing engineer for Mission Critical telecommunication Solutions (MCS) has the global responsibility to enable the Pre-Sales Sales community of the different regional HUBs to understand technical market requirements for wired telecommunication networks and ensure customer interaction in line with global solution/product strategy. Support sales organizations in driving sales by your technical expertise. Provide relevant customer market inputs to product management and RD activities, ensuring market alignment and relevance. Your responsibilities: To be part of all phases of delivery, which includes design, maintenance, testing, integration, verification, and deployment of the software functions needed for safe and reliable operations of plants and transmission links, with the opportunity to also travel internationally for short assignments to our sites for Commissioning and costumer meetings Support Global Projects by adapting HVDC Base Control Protection Software (MACH). Set up and maintain control and protection lab environment for HVDC Base projects. Develop Control and Protection Functions / Solutions for future HVDC technologies. Support projects in resolving the issues related to Control and Protection Functions. Coordinate with different stakeholders across the business units to get inputs to optimize the HVDC solutions. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your colleagues and the business. Your background: B. Tech /B. E in Electrical / Electronics / Instrumentation. You should have minimum work experience of 2 to 6 years in Relay Control and Protection system. You should have knowledge in Power System fundamentals, Substation Control Protection You must have knowledge in HVDC/HVAC System Knowledge, Control Protection. Experience in technical tender support or bidding is preferrable. Experience in substation environment and protection application is an added advantage. Self-starter caliber who could own tasks through to completion. Excellent written and verbal communication skills. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. .

Job Title: Application Support Executive – Zwayam Recruitment Automation Platform Location: Bangalore Experience: 1 to 5 years About Zwayam Zwayam is a leading B2B SaaS platform specializing in Applicant Tracking and Recruitment Automation. It serves hiring managers, recruitment teams, interviewers, compensation teams, employee referral programs, recruitment agencies, and candidates by streamlining sourcing, screening, interviewing, and onboarding processes with AI/ML-powered intelligence. The platform integrates seamlessly with HRMS/HCM systems and other recruitment tools to enhance recruitment efficiency and candidate engagement. Job Summary As an Application Support Executive at Zwayam, you will be the first point of contact for users across multiple roles including hiring managers, recruiters, interviewers, compensation teams, recruitment agencies, and candidates. Your primary responsibility will be to provide prompt and effective email-based support via ticketing tools, ensuring smooth recruitment operations by resolving queries, troubleshooting issues, and providing relevant data and solutions within defined SLAs. You will leverage your technical skills in SQL, MongoDB, and debugging web applications built on microservices and APIs to diagnose problems and suggest workarounds. Key Responsibilities • Manage and resolve email-based customer support tickets on the Zwayam platform using a ticketing tool, adhering to defined SLAs. • Provide timely, accurate, and clear communication to users, demonstrating empathy and a customer-first mindset to ensure customer satisfaction and delight. • Troubleshoot and debug issues related to the Zwayam platform, including backend database queries (SQL, MongoDB) and front-end issues involving microservices and APIs. • Collaborate with cross-functional teams (development, product, QA) to escalate and resolve complex issues. • Assist users in understanding platform features and guide them through workflows for sourcing, screening, interview management, offer management, and onboarding. • Support recruitment agencies and employee referral users in uploading candidate profiles and tracking recruitment progress. • Maintain detailed records of support interactions and contribute to knowledge base articles and FAQs. • Continuously learn new technologies and platform updates to improve support quality and problem-solving capabilities. • Maintain a professional and positive demeanour in all customer interactions, fostering trust and long-term relationships. Required Skills and Qualifications • 1 to 5 years of experience in email-based customer support or application support roles using ticketing tools. • Strong proficiency in SQL and MongoDB for querying and data retrieval. • Experience with debugging web applications, especially those using microservices architecture and RESTful APIs. • Excellent written and verbal communication skills with the ability to convey technical information clearly. • Demonstrated customer empathy, patience, and the ability to handle challenging interactions with a calm and positive attitude. • Quick learner with a passion for technology and continuous improvement. • Ability to work independently and collaboratively in a fast-paced SaaS environment. • Basic understanding of recruitment processes and Applicant Tracking Systems (ATS) is a plus. Preferred Qualifications • Bachelor’s degree in Computer Science, Information Technology, or related field. • Familiarity with SaaS platforms and cloud-based applications. • Experience supporting HR or recruitment software is advantageous. What We Offer • Opportunity to work with a cutting-edge AI/ML-powered recruitment automation platform used by thousands of companies. • Collaborative and dynamic work environment focused on innovation and customer success. • Career growth and learning opportunities in SaaS application support and product domains. This role is ideal for a technically skilled, customer-oriented professional who thrives on solving problems and delivering exceptional support experiences in a fast-evolving SaaS recruitment technology environment.

The CRM will play a crucial role in managing customer relationships, understanding their needs, and ensuring long-term satisfaction with HR Steel Industries' products and services. The successful candidate will also work closely with the sales and operations teams to address customer concerns, maintain accurate data, and foster continuous improvement in customer service. Must have knowledge of advanced Excel.

Responsibilities Respond to semi-voice customer inquiries promptly and professionally via phone, email, or chat, Assist customers in understanding product features, troubleshooting issues, and resolving concerns effectively Gather and document customer requirements accurately, ensuring clear communication between customers and internal teams, Collaborate with cross-functional teams to ensure timely resolution of customer issues and requirements, Maintain detailed records of customer interactions and transactions Identify opportunities for process improvements and contribute to ongoing initiatives to enhance the customer experience, Adhere to company policies and procedures at all times, Requirements 6 months to 1 Year of experience in a customer service or semi-voice support role Excellent communication skills, both verbal and written (Hindi and English), Strong problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment, Proficiency in MS Office and CRM software, Ability to work effectively both independently and as part of a team, Flexibility to work occasional evenings or weekends as needed, Open for Work from Office,

We are looking for Mumbai based " Working Student/Intern in Procurement ," here you will gain hands-on experience in managing procurement projects from start to finish. This role is ideal for a proactive and analytical individual eager to apply their technical and soft skills in a real-world business environment. You will work closely with customers and internal stakeholders, supporting procurement processes, data analysis, and reporting. CHALLENGE Procurement Project Management: Assist in executing procurement projects for customers from initiation to completion. Data Analysis & Management: Handle large datasets efficiently, ensuring accuracy and extracting insights to support decision-making. Excel & PowerPoint Reporting: Prepare reports, dashboards, and presentations to communicate findings and recommendations. Customer Interaction: Engage with customers to understand their procurement needs and ensure smooth execution of projects. Process Optimization: Support continuous improvement initiatives in procurement processes to enhance efficiency and effectiveness. Market Research: Conduct supplier analysis, benchmarking, and cost comparisons to aid procurement decisions. Cross-functional Collaboration: Work with different teams to align procurement activities with business objectives. Must-Have Skills: Technical Proficiency: Strong Excel skills (Pivot Tables, VLOOKUP, Data Analysis, Macros are a plus). Proficiency in PowerPoint to create impactful presentations. Ability to handle and analyze large amounts of data. Soft Skills: Positive Attitude: A proactive and enthusiastic approach to work. Hardworking & Disciplined: Ability to manage tasks independently and meet deadlines. Customer-Focused: Strong communication and interpersonal skills to engage effectively with customers. Educational Background: Currently enrolled in a bachelors or masters program in Business, Supply Chain, Procurement, or a related field. What s in It for You Real-world exposure to procurement processes and project management. Opportunity to work closely with customers and gain hands-on experience in a dynamic environment. Skill development in data handling, reporting, and communication. Mentorship and guidance from experienced professionals in the procurement field.

This exciting role will be part of the team managing the Incentives administration process for Global Servicing Group for American Express. The individual s responsibility will be to learn, stabilize, optimize and Transform the process. He/She would be responsible for accurately and timely delivery of Monthly Incentive Processing and reports supporting monthly delivery. In addition, this individual will be working on various business analysis cases and ad-hoc projects. Responsibilities Individual must be able to operate independently and must have a go getter attitude. Individual must be able to act as a process SME and lead customer conversations independently. Individual will be responsible for driving, tracking all Quality Control Protocols for the team. Individual must be able to access impact, drive value and lead team level / leadership level initiatives. Individual should be able to centralize, standardize and optimize team delivery. Individual would be responsible for validating / supporting Team Lead in ensuring adherence to guidelines across team. Ensure monthly incentives are calculated basis the defined policy guidelines. Individual must have strong knowledge and prior working experience in Incentives Domain. Ability to implement logical mindset by converting Business language to logical workflow. Conceptualize, Design & Develop Dashboards via Excel Automation, Multi layered Excel equations, Charts, Pivots etc Develop Business Insights using Business Intelligence Tools (Tableau etc) Extensive experience in designing & implementing Quality Control Framework. Adherence to all Control & Compliance requirements on a monthly basis. Facilitate & support all internal & external incentive based audits for the markets under scope. Manage Customer Interaction with global leadership groups across B35/B40 levels on a monthly basis. Partner with multiple teams including, but not restricted to, Incentive Design & Governance, Operational Performance Management, Incentive Plus Teams to identify and implement opportunities that further enhance the effectiveness Incentive programs, ensuring alignment with evolving business strategic priorities. Perform annual updates of all compensation business rules and drive process efficiency through automation. Strong communication skills, both written and verbal is mandatory. Qualifications : 5 - 7 years of experience in the compensation process and business rules (ramifications of exceptions), handling large scale complex business process, Proven ability to align data needs to business strategies. Key Skills bachelors degree or equivalent combination of education and work experience. Outstanding written & verbal communication skills in English. Excel Automation, Multi layered Excel equations, Charts, Pivots etc Highly analytical and problem-solving skills with strength in accuracy & attention to detail in a high output & speed environment. Reporting tools utilization to create/generate/maintain simple/complex reports. Strong Query building /writing experience using SQL on database platform is a plus. Experience of working in Tableau to create business dashboards & Alteryx to drive incentive automation. Demonstrate a strong understanding of the application, data design and their relations to enable them to write reports that support reporting and compensation plans. We back you with benefits that support your holistic we'll-being so you can be and deliver your best. This means caring for you and your loved ones physical, financial, and mental health, as we'll as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-we'll-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site we'llness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and services Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner Prepare and deliver presentations to agents and prospects Maintain accurate records of all sales activities and customer interactions Strong communication and interpersonal skills Strong analytical and problem-solving skills

Max Life Insurance Company Limited is looking for Associate Agency Development Manager to join our dynamic team and embark on a rewarding career journey Recruit, train, and mentor insurance agents and agencies to promote the products and services Develop and maintain strong relationships with agents and agencies to ensure their satisfaction and retention Monitor sales performance and analyze market trends to identify opportunities for growth Provide guidance and support to agents to help them achieve their sales goals Ensure compliance with all regulatory requirements and company policies and procedures Collaborate with internal teams to ensure timely and successful delivery of products and services Provide exceptional customer service to policyholders and address any concerns or complaints in a timely and professional manner Prepare and deliver presentations to agents and prospects Maintain accurate records of all sales activities and customer interactions Strong communication and interpersonal skills Strong analytical and problem-solving skills