1151 Customer Interaction Jobs - Page 17

Customer Service Manager - Leading Matrimonial Platform Company Overview Join Indias most trusted matrimonial platform that has been transforming dreams into reality since 1996. Our client is the countrys leading love story architect, operating under a major digital conglomerate with annual revenue of 1,311 crores (March 2023). With global offices across Canada, UAE, UK, and the United States, we connect hearts across continents while maintaining deep understanding of Indian family values and traditions. Position Summary We are seeking an experienced Customer Service Manager to lead and manage a dynamic team of 30+ customer service professionals from our Bangalore office. This leadership role requires extensive knowledge of CCAT methodologies and proven expertise in customer service operations with strong decision-making abilities to resolve complex customer issues and implement strategic initiatives. Key Details Position: Customer Service Manager Industry: Online Matrimonial Services Location: Bangalore Experience: 5-8 years in sales + customer service Team Size: 30+ customer service professionals Compensation: Up to 15 LPA fixed + 3 LPA variable Age Preference: 32 years Primary Responsibilities Team Leadership & Management Lead and manage diverse customer service team including Advisors, Team Leaders, and Assistant Managers Serve as primary SPOC for Bangalore location with complete operational accountability Develop strategic initiatives to enhance team productivity and service delivery standards Conduct performance reviews, coaching sessions, and talent development programs Ensure seamless coordination between management layers for operational efficiency Customer Service Excellence Oversee post-sales customer service operations for subscription-based models Maintain exceptional service standards across all customer touchpoints in south territory Handle complex customer escalations and implement resolution strategies Drive customer satisfaction through proactive service delivery and relationship management Monitor and analyze CSAT and NPS metrics for continuous improvement Operational Management Manage daily operations ensuring adherence to SLAs and quality standards Implement CCAT (Customer Care Assessment Tool) methodologies across the team Develop and execute training programs focused on customer service excellence Ensure compliance with company policies, procedures, and regulatory requirements Optimize resource allocation and workforce management to meet business objectives Strategic Planning & Decision Making Make critical operational decisions impacting team performance and customer satisfaction Analyze performance metrics and generate actionable insights for improvement Collaborate with cross-functional teams including sales, product, and technology Develop process improvements to enhance operational efficiency Drive strategic initiatives aligned with organizational goals Required Qualifications Experience & Background Maximum 8 years progressive experience in customer service management roles Proven track record in B2C working models with emphasis on sales and customer service Extensive experience managing large teams (30+ members) with multiple hierarchical layers Background in subscription-based business models and post-sales service management Experience in EdTech, BPO, or similar B2C industries preferred Language Proficiency Mandatory: English + Tamil fluency (first priority) Preferred: Telugu and Kannada language skills Essential for managing diverse customer demographics across south territory Technical Skills Strong knowledge of CSAT and NPS methodologies and implementation Proficiency in CCAT and other customer service assessment tools Understanding of subscription-based business models and customer lifecycle management Experience with CRM systems and customer service technologies Personal Attributes Exceptional decision-making abilities with proven track record of handling complex situations Strong leadership and people management skills Mandatory: Direct customer interaction experience Excellent communication and interpersonal skills Analytical mindset with ability to interpret data and drive insights Interview Process 4 Comprehensive Rounds: Round 1: Telephonic screening interview Round 2: Video interview - Technical and operational assessment Round 3: Video interview - Leadership and behavioral evaluation Round 4: Final interview with Director - Strategic fit and vision alignment Mandatory Screening Question: "Have you interacted with customers directly?" - Direct customer interaction experience is essential for this role. What We Offer Competitive compensation package with fixed and variable components Opportunity to work with industry pioneers and visionary leadership Emotionally rewarding work environment where success translates to human happiness Global exposure with offices across multiple countries Career growth opportunities within a leading digital conglomerate Chance to be part of creating love stories and building families About the Roles Impact This isnt just a customer service position - its an opportunity to be part of something bigger than business metrics. Youll be in the business of human connections, where quarterly numbers directly translate to wedding invitations and lifetime happiness. Every team success contributes to millions of love stories beginning on our platform. Application Process This opportunity is presented by Karyarth Consultancy, a premier recruitment firm dedicated to connecting ambitious professionals with Indias leading companies. Connect with us: Telegram: https: / / t.me / karyarthconsultants LinkedIn: https: / / www.linkedin.com / company / karyarthConsultancy Ready to make your mark in the business of love and transform your career with Indias most successful matrimonial platform? Apply now and become part of a company where customer service excellence directly impacts human happiness and lasting relationships. Customer Service, Nps & Csat, Telugu, English, Leadership Team Work Communication Creativity, Team Handeling

Kokan Ngo is looking for Database / CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyalty Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives Ensuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots

At WebEngage, we are scaling fast and looking for passionate Java developers to contribute to the continued innovation of our platform. You will work within functional pods, collaborating with product managers, architects, and customer-facing teams to deliver scalable, efficient solutions. As part of a lean, agile team, you'll take ownership of critical systems that process billions of events daily, impacting users across the globe. What Sets Us Apart: Impact at Scale: At WebEngage, you'll manage systems that process billions of events daily, sending billions of communications, pushing the limits of scale and performance. Full Ownership: As a lean startup, you'll have end-to-end ownership of your components. It s a unique opportunity to design, build, and optimize systems from scratch. High Responsibility: Our small, agile team means you'll take on varied responsibilities, and your work will have a direct, tangible impact on the product. Continuous Learning: Managing large-scale systems with a small team fosters rapid learning across domains. you'll be exposed to all aspects of engineering from infrastructure to customer interaction. Responsibilities: Contribute to the execution of a product roadmap that drives innovation and scale across the assigned functional pods. Collaborate with product managers to deeply understand business problems and user needs. Work closely with architects to translate high-level design specifications into efficient, scalable code. Participate in peer code reviews and engage in pair programming when needed to build quality and maintainable solutions. Dive into existing codebases you may need to optimize, refactor, or rewrite vulnerable areas while strengthening them with robust test cases. Monitor and optimize performance metrics and costs for your components, ensuring high availability and efficiency. Build expertise in critical areas while constantly learning through code reviews and peer feedback. Develop curiosity and foster it among your peers by asking insightful questions. Liaise with customer-facing teams to troubleshoot and resolve technical issues, directly impacting customer success. Participate in on-call support and incident management, helping the team maintain high uptime and reliability. Life at WebEngage: We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings. A highly inclusive work culture that promotes a relaxed, creative and productive environment. Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance Perks & Benefits: Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship (Macbook for Engagers!) Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Telecaller Business Executive - Telugu / Marathi Persuade prospective clients to engage in a phone conversation to discuss about the products and advice. Deliver approved policies to clients To call the customers and inform them regarding pending EMIs/renewals of their Loan/policies. Convinced them to deposit EMI on time. Responsible for calling on prospect data for further closure. Engaging with premium customers to build relationships and delivering a positive customer experience Retaining the existing customers Experience in sales/ retention/ Collection/ up selling/ insurance. Ensuring that the call, leads and quality targets are met.

We re looking for a Growth Executive who goes beyond handling support tickets. This role is for someone who understands people, enjoys building relationships, and is committed to delivering exceptional customer experiences. You will interact with customers across calls, WhatsApp, Instagram, and web chat - not just to solve problems, but to understand their needs, anticipate concerns, and support long-term satisfaction and loyalty. Details: Key Responsibilities Understand customer psychology and build meaningful relationships through empathetic, value-driven conversations beyond surface-level support. Handle customers with care, building lasting rapport and trust across various personal and digital touchpoints. Identify reasons for dropouts by listening closely and converting insights into actionable strategies that drive customer retention. Engage comfortably with diverse customer profiles, adapting communication and approach accordingly. Engage actively across platforms like calls, WhatsApp, Instagram, and web chat to offer timely, polite, and personalized assistance. Anticipate customer needs and proactively address issues or concerns ensuring a smooth and satisfying experience. Champion customer satisfaction by going the extra mile in every interaction, aiming to build trust, value, and long-term loyalty. Requirements Skills: Strong communication and interpersonal skills. Empathy and active listening ability. Ability to multitask and manage conversations across platforms. Fast typing and basic proficiency in MS Excel and Word. Ability to work under pressure and meet deadlines. Passionate about customer interaction. Willing to learn, adapt, and grow with the team. Positive attitude and a problem-solving mindset. Gender: Female preferred, but male candidates are also encouraged to apply. Personality Fit: Someone who sees customer conversations as a two-way relationship, not just a support task. Apply for this Role Your Phone Number Your Date of Birth Your Current Location Your Profile URL How did you know about this opening?

Responsibilities: * Manage customer queries via phone & email * Coordinate with workshop team on repairs & scheduling * Maintain high levels of service excellence * Greet customers, provide quotes & upsells * HANDLING WARRANTY CLAIMS Provident fund

Job responsibility Responsible for handling transactions (Calls/emails/) in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products Responsible for handling personal KPIs/KRAs Team player, Tech Savvy Responsible for high level of customer focus Having a strong hold on telecom products of leased line and voice products Shift Working Working in shifts (24/7) Key Customer End customer, authorized signatories, clients Internal teams Necessary Preferred Skills Excellent communication skills and hold on English & Hindi Strong customer handling skills Customer centric and high focus on customer facing processes Excellent grip on high end leased line and voice products Excellent hands on experience in handling QRC at call centre for Premium Customer Base Sound Knowledge in Telecom Technology Industry preferred from Technical Call Centre / BPO / KPO / Diversity . Qualification Any Graduation / Diploma . . Overall Work Experience Minimum 1- 2 years of experience in the BPO segment handling highend telecom customers Hands on experience in voice and data products people handling and customer interaction . Behavioural Attributes Strong customer focus Good analytical skills Strong communication and interpersonal skills Inclination towards innovation Good Computer Knowledge

Summary: We re looking for a proactive and customer-focused E-Commerce Customer Support Specialist to join our growing team. In this role, you ll support a well-known U.S.-based online retailer celebrated for offering limited-time deals on popular brand-name products. As a key member of the support team, you ll be the first point of contact for customers helping them resolve issues, answer questions, and ensure a smooth and enjoyable shopping experience. You ll use tools like Gorgias and Shopify to manage support tickets and order-related tasks efficiently. This position is ideal for someone who thrives in a fast-paced e-commerce environment , enjoys problem-solving, and takes pride in delivering exceptional service with empathy and precision. Key Responsibilities: Customer Interaction & Problem Resolution Provide exceptional customer support across various channels (e.g., email, chat, phone), addressing inquiries, resolving issues, and ensuring a positive customer experience for customers navigating a dynamic product catalog. Handle product inquiries, order status updates, returns/exchanges, and provide basic technical support as needed, often for unique and time-sensitive offerings. Listen actively to customer concerns, empathize with their situations, and offer effective solutions. System Utilization & Data Management Efficiently navigate and utilize our primary customer support systems: Gorgias (for helpdesk management) and Shopify (for e-commerce order management). Experience with similar platforms such as Zendesk, Freshdesk, or Intercom for customer support, and WooCommerce or BigCommerce for e-commerce order processing, would be a strong asset. Accurately document customer interactions and resolutions within the designated systems. Maintain up-to-date knowledge of products, policies, and procedures to provide accurate information, adapting quickly to new product launches. Collaboration & Team Contribution Collaborate closely with the eCommerce operations team to streamline processes and improve the overall customer journey. Communicate effectively with internal teams to escalate complex issues and ensure timely resolution. Contribute to a positive team environment and uphold our commitment to outstanding customer service. Participate in training and coaching sessions to continuously improve customer service skills and system proficiency. Qualifications: Proven experience (2-4 years preferred) in a customer service or customer support role, preferably in a fast-paced e-commerce environment. Strong familiarity with or a quick learner of customer support software; direct experience with Gorgias and Shopify is highly advantageous. Excellent written and verbal communication skills in English, with a professional and empathetic tone. Strong problem-solving abilities and the capacity to de-escalate difficult situations. Highly organized, detail-oriented, and able to manage multiple inquiries concurrently in a dynamic retail setting. Ability to work independently with supervision and as part of a collaborative team. A positive attitude, strong work ethic, and a genuine desire to help customers. Ability to adapt quickly to new technologies and evolving customer service processes for diverse product categories. What Makes This Role Exciting: 100 % Remote work set-up and Work Life Balance. Competitive pay A Dynamic and Exciting E-Commerce Retail Environment: Be part of a unique e-commerce model that offers new and exciting products daily. Direct Impact on Customer Happiness: Your work directly contributes to a positive shopping experience for customers discovering great deals and unique items. Growth Opportunities: Join a rapidly expanding team with clear plans for adding more agents, offering pathways for professional development. Supportive Team & Leadership: Benefit from comprehensive training, continuous support from supervisors, and oversight from the eCommerce operations lead. About BOLD Business: Bold Business is a US-based, leading global business process outsourcing firm with over 25 years of experience and more than $7B in client engagements. We partner with companies worldwide to support their talent outsourcing and workforce scalability needs. (Bold Business recruiters always use a @boldbusiness.com email address and/or from our Applicant Tracking System, JazzHR. Any variation of this email domain should be considered suspicious. Additionally, Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)

Required Candidate profile Qualification : Any degree Mode of work - Work from office sal 18k to 25k take home Immediate joiners preferred. Please call Mamta 9884629940 for more info Regards Mamta 9884629940

To address the phone calls and emails from patients. Scheduling appointments and follow-ups for patients. Maintaining patient accounts by obtaining, recording, and updating personal and financial information. Required Candidate profile • Should have relevant BPO experience with sound US Accent. • She should possess a very high level of understanding and Marketing skills. • Should ready to work and support Admin Team.

Sales Executive Sone India is looking for a dynamic Sales Executive to build strong client relationships, pitch customized signage solutions, and contribute to business growth. This is an exciting opportunity for freshers or early-career professionals passionate about sales and customer interaction . Key Responsibilities: Identify and develop new business opportunities for signage solutions. Conduct client meetings, presentations, and product demos. Prepare quotations, follow-ups, and close deals effectively. Maintain CRM records and generate regular sales reports. Collaborate with the marketing team to enhance outreach. Stay updated on industry trends and competitor offerings. Travel for client engagements when required. Qualifications: Graduate/Diploma in Business, Marketing, or any relevant field. Skills & Requirements: Freshers welcome ; prior customer-facing or sales experience is a plus. Excellent communication and interpersonal skills. Basic knowledge of MS Office tools. Self-motivated and result-driven attitude.

Position: Credit Office Location: Gurgaon Experience: 1-4 years CTC: Up to 4.20 LPA + Lucrative Incentives Job Summary: The Officer Credit (OC) will be responsible for processing housing loan applications from the DOVR stage to RHDFC stage within defined timelines. This includes document verification, customer interviews, eligibility calculations, and coordination with customers and sales officers to resolve pending queries. Key Responsibilities: Regularly refresh and monitor the loan processing dashboard. Prioritize and process files in DOVR status by verifying documentation and calculating eligibility (IIR, FOIR, LCR). Conduct structured customer interviews, resolve objections, and confirm compliance (e.g., BSA code, processing fee). Complete and update interview sheets, note sheets, and assign next actions with timelines. Ensure timely file movement to RHDFC stage within 3 working days. Address file requirements (FR) from HDFC within 2 working days. Follow up on pending documents, escalate delays, and ensure document compliance and authenticity. Skills Required: Strong verbal and written communication (local language & English). Analytical thinking with attention to detail. Proficiency in financial appraisal, KYC checks, CIBIL interpretation, and fraud detection. Convincing and probing skills for effective customer communication. Incentives: Attractive performance-linked incentives available.

What We Offer: It started with one Ridiculously Good idea create a different breed of BPO! At TaskUs, we understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment s notice, and mastering consistency in an ever-changing world. If thats something you want to be a part of, apply today! What does a Customer Care Specialist really do? Imagine yourself going to work with one thing in your mind: to provide the best customer experience to your clients. Think of yourself as someone who will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics. Roles and responsibilities: Deliver exceptional customer service by promptly addressing customer inquiries, resolving issues efficiently, and ensuring overall customer satisfaction; Research and provide accurate and timely responses to inquiries coming through phone, email, and live chat support channels; Navigate internal and external documentation and resources to provide world-class service; Identify and escalate priority or unresolved issues to appropriate internal teams; Route calls to the appropriate resources when necessary and document all customer interaction information according to standard operating procedures; Identify, troubleshoot, and communicate emerging trends and patterns in accomplished issues; Strive for high-standard customer satisfaction and experience and ensure that all calls are handled professionally based on the quality guidelines set by the client; Adhere to established protocols, KPIs, guidelines, and company policies to ensure consistent and standardized delivery of customer service; Foster a collaborative work environment by engaging with team members, supervisors, and other departments to resolve customer issues, share knowledge, and contribute to a positive team atmosphere; Participate in all mandated internal and external training and/or seminars; and Get to know, understand, and comply with TaskUs policies and procedures. Technical skills and qualifications: Must possess at least 1 year of documented customer support experience. Computer literate Fluent in the English language, as well as reading and writing in English Must be at least a high school graduate Soft skills: Problem-solving and critical-thinking skills Great communication skills, written and oral Must be adaptable and flexible, demonstrating abilities to work with process and information changes Empathic toward customers and can maintain a customer-centric approach Team player: acts as a key participant within the internal team and broader company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/departments Open to feedback, eager to learn, and can show improvement Personality traits required: Resilient, calm, and professional when dealing with challenging situations Adaptable to a dynamically changing business Trustworthy and reliable with a high level of integrity Resourceful, high attention to detail, and the ability to multitask How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .

About Carter: Carter is rethinking adtech infrastructure from the ground up with a privacy-first, AI-powered platform transforming commerce media. Our platform enables sophisticated audience management, seamless campaign execution, and advanced monetization-while keeping data security and privacy at the core. We empower our partners to turn every customer interaction into a revenue-generating opportunity, leveraging AI, first-party data, and seamless integrations across the entire retail media ecosystem. Position Overview: We re looking for a Data Product Manager who understands the intersection of ad tech, data, and AI/ML models, someone who s fluent in both business and technical conversations. You ll be responsible for shaping data-driven products that support bidding, targeting, insights, optimization, and measurement. You ll work cross-functionally with engineering, data science, UX, and GTM teams to launch and scale products that drive value for our customers. Candidates with experience in high-frequency, high-volume environments in adtech are especially encouraged to apply. Job Responsibilities: Own and evolve the product roadmap for data and measurement features (e.g., performance models, audience tools, reporting layers, campaign optimization). Work closely with data engineering and ML teams to define product requirements, success metrics, and delivery timelines. Translate advertiser use cases into data product specs and interfaces. Partner with account and strategy teams to gather feedback and define high-impact use cases. Understand how models work (propensity, LTV, lookalike, pacing, bidding, etc.) and ensure they are integrated in ways that users trust and value. Ensure data flows are robust, privacy-safe, and usable across the ad stack (DSPs, SSPs, CDPs, retail platforms). Define product metrics and validate outcomes through experimentation and feedback loops. Basic Qualifications: 3-6 years of product management experience, ideally in ad tech, martech, or data platforms. Experience with DSPs, SSPs, CDPs, DMPs, or similar ecosystems is a huge plus. Strong understanding of how data pipelines, ML models, and APIs work, not just what they do, but how they do it. Excellent communicator who can drive alignment between technical and non-technical stakeholders. Passionate about solving real user problems with data, not just building dashboards. Familiar with tools like Looker, Snowflake, dbt, Python, Postgres, or similar, you dont have to code, but you get it. Previous experience working in a startup or fast-paced agile environment.

Software Engineer- Validation Position: Software Engineer Years of Experience: 5-7 Years Location: Bengaluru | Belagavi | Pune Job Brief: The world of ADAS and AV is undergoing a sea-change. OEMS, tier 1s, and regulators are all demanding measurable and quantifiable metrics of ADAS/AV safety. You will work on the verification and validation of scenario packages that enable a quantifiable metric of ADAS/AV safety. Job Description: Your job will include Verification tool suite end-to-end validation Verification packages end-to-end validation Customer-focused validation Test automation Regression monitoring/Data analysis Technical Skills: Good knowledge of the ADAS domain L3/L4 features. Good knowledge of programming concepts Working knowledge of C++ and Python Understanding of CI (continuous integration flow) Must Have: Good knowledge of the test automation frameworks. Validation experience of ADAS / AD features ISTQB Certification Good to Have: Awareness of IEEE, NHTSA, EURO NCAP, and other regulatory body standards. Knowledge of Vehicle simulators like CARLA, Carmaker, Scanner, Prescan, etc. Non-Technical Skills : Good analytical and problem-solving skills Excellent verbal and written communication skills Self-managed and able to learn and adapt Eager to take on new, challenging work Timely and accurate customer interaction .

Nasdaq Technology is looking for a passionate Senior Specialist - Software Engineering with focus on programming and software engineering, to join the Mumbai technology center in India. If Innovation and effectiveness drive, you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Senior. Specialist - Software Engineering, you will be a member of a cross-functional team across the globe, delivering critical solutions and services to our world-leading Market Surveillance team. You will be responsible for essential development activities and internal customer interaction, often working to build strong relations and trust with your client. In this role, you will have the opportunity to work in a strong experienced team delivering complex technology solutions to our internal clients. You will work with and learn from subject matter experts, and have the opportunity to take on more responsibility and progress within the development team. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets With this position we offer Join the Market Platforms Data organization and modify existing internal software products to add to new functions, adapt to new hardware, improve performance, or enhance product usability. Role Responsibilities - As a Senior Specialist - Software Engineering, your focus will be developing and implementing software solutions. Besides working closely with your colleagues in Mumbai, you will also work closely with Nasdaq teams in other countries. Work with all stages of the product life cycle; requirements, design, implementation, testing, release deployment, troubleshooting, maintenance, improvement, capacity planning, performance monitoring, and alert monitoring. Learn Nasdaq s Company News System (CNS), Central Storage Facility (CSF), and Nasdaq Market Surveillance (NMS) suite of products including Nasdaq s proprietary Alice programming language for developing pattern-detection data mining algorithms. Secondary Skills: Knowledge of linux commands and utilities; bash programming Experience in developing financial applications. Knowledge on Java and Python Knowledge of the Software Development Lifecycle Knowledge of SQL query language We expect you to have: (Minimum Qualifications) At least 8+ years of experience in Software Development. Proficiency in one or more programming languages, such as Angular, React, Java and the ability to learn new ones as required. Proficiency of linux commands and utilities including bash scripting. Experience with software tools and frameworks, such as Git, Visual Studio, SQL Server, etc., and the ability to use them optimally and efficiently. Strong problem-solving and analytical skills that enable you to troubleshoot and resolve complex issues. Does it sound like you? As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks. Come as you are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law. Education Required: Degree qualified in a discipline related to Computer Science, Information Systems, or equivalent work experience. Would typically have, or be studying, a second degree or masters in a more specialized area, such as financial markets, finance, or mathematics related. Experience Required: At least 8 years Special Qualifications: Will hold further qualifications/certifications across a number of specialist disciplines relevant to role.

The job responsibilities will include (but not be limited to): Confirmation over dispatch date with customer Co-ordinating for payment status & vehicle arrangement Vehicle arrangement with right Vehicle size Vendor Registration documentation Material readiness before vehicle arrival Confirmation on delivery to customer Co-ordination for PI & POCL Mandatory Requirements: Customer Interaction & Engagement Co-ordination with all"/> Skip to content Careers Contact Us Our Portals IT Service Desk PISF Resources Blogs Case Studies Download Centre Toggle Navigation About Us From the CMD s Desk Company Overview Our Journey Culture and Leadership Our Customers Corporate Social Responsibility Products Expanded Polypropylene (EPP) Expanded Polystyrene (EPS) Rotomould Services End-to-End Solutions Value Engineering Assembly Services Sustainability Initiatives Lean and Green RecyCole Get in Touch Previous Next Engineer Sales Support The job responsibilities will include (but not be limited to): Confirmation over dispatch date with customer Co-ordinating for payment status & vehicle arrangement Vehicle arrangement with right Vehicle size Vendor Registration documentation Material readiness before vehicle arrival Confirmation on delivery to customer Co-ordination for PI & POCL Mandatory Requirements: Customer Interaction & Engagement Co-ordination with all stakeholders Planning Skills Communication Job Location: Rotational Moulding - Urse Pune Job Type: Full Time Education: B. E./B. Tech(Mechanical / Electrical) Experience: 5 to 6 Years Function: Sales Apply for this position First Name: * Middle Name: * Last Name: * Mobile Number: * Email Address * Gender: * Male Female Other Position Applied For: * Current Company: * Current Designation: * Current Location: * Willing to Relocate? * Yes No Total Years of Experience: * Current Annual Fixed CTC (in lacs): * Notice Period * Highest Educational Qualification: * Top 5 Skill Sets: * Resume * Drop files here or click to upload Maximum allowed file size is 100 MB. Allowed Type(s): .pdf, .doc, .docx By using this form, you agree with the storage and handling of your data by this website. * Amuratech 2025-01-23T10:13:59+00:00 #KKraftingPolymerPossibilities About Us Toggle Navigation From the CMD s Desk Company Overview Our Journey Culture and Leadership Our Customers Corporate Social Responsibility Products Toggle Navigation Expanded Polypropylene Expanded Polystyrene Rotomould Services Toggle Navigation End-to-End Solutions Value Engineering Assembly Services Quick Links Toggle Navigation Annual Returns CSR Policy PISF Submission PISF Tracker Privacy Policy Terms and Conditions Contact Us K. K. . At the centre, waste materials are segregated into nine different categories, namely, paper, cardboard, plastic, glass, broken glass, ewaste, metal, tetra pack and thermocole. Citizens can drop off their waste on the weekends and the collected material is handed over to responsible recyclers. When RRC found out about RecyCole, they asked us to become their thermocole waste recycling partner. Over the last three years, we have collected approximately 4.5 tonnes of EPS waste material from this centre. 2 years ago we partnered with a Pune-based OEM for their EPS waste disposal Golde Automotive India Private Limited, a major automotive OEM that manufactures roof systems, was facing an issue with the disposal of their EPS packaging. This organisation imports glass for their sunroofs from China on a regular basis, which leads to copious amounts of Thermocole waste. Our team was able to successfully identify the company s predicament and offer immediate support in terms of multiple collections of EPS waste from their plant every week. Over the last 2 years, we have successfully collected and recycled 10 tonnes of EPS waste, contributing significantly to reducing the OEM s carbon footprint. Search for: Share on Facebook Share on Twitter Share via Email {"@context":"http:\ / \ / schema.org\ / " , "@type":"JobPosting" , "title":"Engineer Sales Support","description":" The job responsibilities will include (but not be limited to): Confirmation over dispatch date with customer Co-ordinating for payment status & vehicle arrangement Vehicle arrangement with right Vehicle size Vendor Registration documentation Material readiness before vehicle arrival Confirmation on delivery to customer Co-ordination for PI & POCL Mandatory Requirements: Customer Interaction & Engagement Co-ordination with all stakeholders Planning Skills Communication ",

JD for Systems Engineer II Travel: 30-70% (as per project requirement) Roles and Responsibilities: Controls Systems Hardware and Application software hands-on experience - DCS. ESD, F&G systems (ICSS projects) Deliver technical solution to customers within agreed schedule and budget Work closely with Project Lead, Engineering Supervisor, other Leads and Project Manager. Understand the customer s project Specifications, RFQ, Architecture, etc. , Hands-on working in detail engineering, System Architecture, BOM To collaborate with team and carry out Control System Hardware and Software Detail Engineering (including HMI), Application Development, Testing, Integration of Hardware, FAT with customer at factory as per project duration, Site Commissioning, system Cut-over s, Loop Checking. Use effectively Typical / Templates for Complex Loops and project specific standards To read, understand P&IDs, Control Narratives, Logic diagrams, etc. Complete assigned work scope against the project plan, with 100% quality delivery (Right the First time) Site visit for Control & safety Systems Installation supervision, SAT, pre-commissioning, commissioning and hand over the project to customer / LSS team. Ensure compliance with quality / safety procedures during Engineering & Site execution phase. Identify possible improvement opportunities, share and contribute for its implementation Practice common methods, techniques, tools and products and provide feedback for future improvement Usage of engineering tools for optimization of Engineering man hours Technical Skills: Should have minimum 6+ years of hands-on experience in: DCS / Safety PLC / PLC (preferably on Honeywell Systems) - Being part of Detail engineering, Testing and Commissioning. Third party systems interface - Modbus TCP, Modbus RTU, OPC (UA, DA, HDA, A&E), ProfiNet, Profibus and similar. HART, Foundation Fieldbus, Profibus Advanced L2/L3 nodes - Alarm, History, Asset, Network Management Networking Knowledge: TCP/IP protocols, Switch/Router and domain controller configurations. Virtualization of control nodes - added advantage Domain knowledge - Refinery, Petrochemicals, Pipeline, Power, Renewables Behavioral Skills: Plan, Execute & deliver as per commitments Team player with Good command on Oral + Written communication Strong ability to work as team player and acquire/share technical skills and competencies. Customer interaction capabilities during Project life cycle. Education Bachelor s degree (BE/B Tech - Instrumentation, Electronics) WE VALUE Very good knowledge of Control & Safety systems Individual who quickly analyze, incorporate, and apply new information and concepts. Diverse and global teaming and collaboration Ability to communicate with individuals within the project team. Individuals who are self-motivated and able to work independently, who consistently complete the assignments within schedule & 100% Quality. Ability to adapt to change with ease Education Bachelor s degree (BE/B Tech - Instrumentation, Electronics) WE VALUE Very good knowledge of Control & Safety systems Individual who quickly analyze, incorporate, and apply new information and concepts. Diverse and global teaming and collaboration Ability to communicate with individuals within the project team. Individuals who are self-motivated and able to work independently, who consistently complete the assignments within schedule & 100% Quality. Ability to adapt to change with ease

Job Description Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner to address our customers questions, concerns, and errors encountered in their use of, and interaction with IMT product and services within their business. Responsibilities Develop and effectively apply learned technical and domain expertise to assist customers in the intended and proper use of mortgage-based software solutions. Resolve technical problems reported by the customer to the agent in a timely manner with minimal assistance for 85% of all cases assigned at six-month s tenure in the role while maintaining a satisfactory level of customer satisfaction. Support and drive service level attainment to departmental standards. Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates in accordance to departmental standards. Have awareness for, and develop recognition of systemic customer-impacting problems, and respond appropriately per departmental procedure. Understand and follow company and departmental guidelines and policies for customer interaction/customer service. Adopt and exhibit core behaviors toward teamwork and professionalism as defined by departmental standard. Manage customer interactions as set forth by department policy and procedure. Adhere to schedule as set forth by management. Manage case backlog to departmental standards. Thoroughly and accurately document details of all customer interactions in appropriate case management system. Knowledge and Experience 2 years equivalent customer service or technical support experience. Possesses and ability to manage own time to department and team standards and expectations. Ability to Analyze and compare the conceptual and technical symptoms of a reported software problem to expected functionality and accurately identify the key differences, probable cause, and corrective course of action. An ability to demonstrate basic competency in software application problem diagnosis, troubleshooting, and resolution. Collaborates: Partners and works collaboratively to meet shared objectives. Cooperative; Fair; Trustworthy. Communicates Effectively: Develops and delivers, by written and oral communications, information which is clear, salient, and audience appropriate. Listens attentively; Adapts communication style to the audience and setting; Communicates effectively in large and small groups, and one-to-one. Deliver salient information and complete solutions with confidence. Customer Focus: Exhibits a sense of dedication to meeting the expectations and requirements of the customer. Actions are considerate of customer need and perception; Builds and maintains functional and appropriate relationships; Gains trust and garners the respect of the customer. Decision Quality: Makes sound, timely decisions toward agreed upon personal, company, and departmental/team objectives and goals. Consistently demonstrates good judgement; Considers relevant factors; Applies good practices and methodology to decision making. Understands and appropriately balances and prioritizes work efforts to operational needs. Nimble Learning: Willingly and actively learns through experimentation and problem solving. Curious; Learns concepts quickly; Seeks knowledge. Technical Savvy: Exhibits a willingness and desire to learn diverse, job-appropriate technologies and technical skills. Capacity to understand technical concepts, processes, procedures, and tools. An aptitude for technical problem solving, including the ability to learn and adopt new technical concepts, processes, and troubleshooting procedures. Preferred Plan and self-manage work efforts to goals and department/team objectives. Possesses a basic understanding of business-to-business software applications utilized in complex multi-user environments that are both desktop application based and fully web-based. Drives Results: Can consistently demonstrate achievement of results toward goals and objectives. Persistent; Empowered; Promotes and appropriately encourages others to meet/exceed goals. Manages Ambiguity: Demonstrates an ability to remain productive and function effectively in the role when situations are uncertain, unclear, or where situational information is not complete. Adaptable; Flexible; Resilient. Manages Complexity: Obtains relevant diagnostic information and apply to issue analysis and resolution effo rts . Possesses the capability, capacity, and patience to collect and consider complex, large quantities, and/or potentially contradictory information in the process of triage, problem analysis, and resolution. Critical thinking; Problem solving. Schedule Schedules will vary based on the rotation of coverage. Sunday through Saturday 5-day, 9-hour rotation will apply. Weekend work from home is permitted with some limitations.

Role Summary: Business development manager will be concerned with improving and growing a business, by promoting company and products, developing relationships with customers, suppliers and other partners, generating more revenue for the company. They develop relationships in new territories and increase sales by contacting potential clients directly. Also long-term organizational strategic goals, builds key customer relationships, identifies business opportunities, negotiates and closes business deals and maintains extensive knowledge of current market conditions. Roles and Responsibilities Generate leads and cold call prospective clients, taking appointments with Architects, Interior Designers, Project Managers, Dealers, Distributors. Meeting them, explaining & promoting the products, convincing, understanding & converting business talks into sales & support increase company's revenue. Having a good understanding of the businesses' products or services and be able to advise others about them Liaise with the finance team, warehousing and logistics departments whenever is required. Build long-term relationships with new and existing customers Responsible for representing company on trade shows, exhibitions and seminars Keep records of sales, revenue, invoices & other important data etc. Maintain data base of Architects, clients, vendors etc Prepare regular reports to be discussed with the management, and participate to internal sales and management meetings During time of unforeseeable circumstances of any given crises situation it is expected to meet the business needs and customer services as much as possible. Desired Candidate Profile Looking for the candidates from interior exterior products/ Building material/ construction Industries/furniture home dcor industries Educational Qualification : A bachelor's degree in business, marketing, or sales An advanced degree, like an MBA Required Experience : 0-10 years of experience || Freshers also. Required Skills and Mindset : Very strong interpersonal skills (pitching, negotiation, communication, planning etc) Good at Customer Interaction, Relationship Building and presentation skills. The ability to self-motivate and motivate a team Willing to travel intra-city and inter-city for specific projects if required.

Reports To: Showroom Manager / Sales Manager Job Summary: We are looking for a dynamic, Presentable and customer-oriented Showroom Sales Incharge to join our team. You will be responsible for promoting and selling a range of interior and exterior design products such as cladding, wallpapers, wooden flooring, laminates, veneers, and wall panels etc. . Your main goal is to assist customers in finding the right products for their spaces and ensure a smooth and satisfying buying experience. Key Responsibilities: Welcome and assist customers visiting the showroom Understand customer needs and recommend suitable design products Explain product features, materials, pricing, and installation options Prepare quotations and follow up on customer inquiries and leads Work towards achieving individual and team sales targets Maintain the showrooms appearance and ensure products are well displayed Coordinate with the back-office team for stock, orders, and deliveries Build strong relationships with customers, architects, and designers Keep records of customer interactions and sales activity. Requirements: FRESHERS ARE ALSO CONSIDERED. 0-5 years of experience in showroom or retail sales (preferably in interior or building materials) Strong communication and interpersonal skills Interest in home dcor, interior design, or architectural products Basic knowledge of MS Office and sales software (CRM is a plus) Positive attitude, team player, and sales-driven approach.

, Build and manage relationships with existing clients. Ability to correspond proficiently in a formal and professional manner. Skills and Experience: Must be proficient in English An overall positive and professional demeanor

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and achieving the collections target at a Branch office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 1 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage a team of Collections Associates Maintain and prepare the Collections reports for the branch office

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office