1122 Customer Interaction Jobs - Page 17

Job Summary: The Client Services Planner will be responsible for managing, executing, all orders on broadcasting platforms and transmitting them to stations. This role requires a deep understanding of the advertising ecosystem, Linear TV, Broadcasting side, Streaming platforms, OTTs, CTV and data management platforms. The ideal candidate will possess strong analytical skills, technical proficiency, and a keen eye for detail to ensure campaigns run smoothly and efficiently. Job Description: Key Responsibilities: Client Service Planning : The Client Sales Planner (CSP) is responsible for assisting the sellers (CSMs/CSEs) in their sales efforts, by processing and maintaining the television commercial airtime schedules The Client Sales Planner assists with a wide range of sales-related functions including direct contact with client stations and media buyers and/or media buyers at the advertising agencies Responsibilities include, but are not limited to: Accurately input and transmit sales orders to client television stations Process and maintain revisions to sales orders Inform agency media buyers of program changes and outstanding pre-empts Ensure all orders are confirmed in a timely manner and Darwin (Broadcast Booking System) accurately reflects order status Process weekly Pre-Log/Post-Log requests from agencies Approve Agency Accepted manual Makegoods and transmit to the station Transmit Rep Pending Makegoods to Agency Pull posts and negotiate Under-Delivery (UD) weight Collaborate with stations to build and negotiate Makegoods offers Money tracking for Cash in Advance orders Analyze TV ratings data (Nielsen and comScore) Update Darwin to ensure programs are accurate Requirements : 6 years + experience in a TV Linear/Broadcasting Proficiency with major broadcasting platforms like DARWIN, MediaOcean , Prisma Experience working with budgets, understanding of pacing, and the ability to make necessary adjustments as required Demonstrates exceptional attention to detail, ensuring accuracy and precision in all tasks and deliverables and ensuring timely and successful completion. Capable of seamlessly transitioning between different tools and systems, ensuring efficient and effective campaign management. Maintains a proactive approach to staying on top of everything within the process to support evolving client needs. Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly, as well as good interpersonal skills , are required . Experience in an analytical, results-oriented environment with external customer interaction. Additional Information Works as a member of the team and cross-functional teams Ability to lead/own internal & vendor meetings and communication. Have an aptitude for basic mathematical concepts Possess excellent verbal and written communication skills Ability to prioritize tasks and meet all deadlines while producing quality. Ability to aggregate and communicate data to support recommendations Ability to follow through on assigned tasks with minimal supervision Passion and curiosity for media, brands & digital activation Flexible to work across different time zones/shifts (including night shift) Location: Chennai Brand: Paragon Time Type: Full time Contract Type: Permanent

Required: 6-7 years of overall IT experience preferably in Salesforce including a record of success supporting a fast-paced business organization, providing technical expertise while applying best practices within Salesforce.com administration and configuration. Configuration experience must include working knowledge of Salesforce.com Lightning Experience, Profile and Roles, Standard/Custom Object, Object/Record/User Security, Visual Flows/Process Builders/Workflows/Validation Rules/Approval Processes, Communities and Reports and Dashboards. Must have Integration knowledge of how Salesforce communicates with different systems. Excellent communication skills having an understanding of business knowledge how different systems communicate. Salesforce Certified Administrator or Certified Platform App Builder/PD-1 required. Development experience having knowlegde of trigger, apex classes , test classes with best practises. Also,Should have knowledge on Batch class, queueable jobs Having Leadership skills and deciding on the best technical solutions to be implemented for the requirements. Well aware of Sales cloud and Experience cloud. Account Engagement knowledge will be a benefit Working knowledge of Salesforce Lightning Framework and APEX, Aura Components/Lightning Web Components, Visualforce, Salesforce.com APIs, SOQL and SOSL preferred. Ateast 3 year of Lightning - Aura/LWC. Should be aware of Database management in SFDC with tools like workbench etc, CICD process for Deployment and tools like Gearset, Ant, Eclipse Quick problem solver and ability to handle SFDC Admin tasks. Strong Communication and Customer interaction skills Preferred: Working knowledge of Web technologies (HTML 5, JavaScript, CSS 3, JSON, XML) preferred. Configuration experience with Marketing platforms Pardot) or Configure Price Quote applications preferred. Salesforce Advanced Administrator or Salesforce Certified Developer II preferred. Required: 6-7 years of overall IT experience preferably in Salesforce including a record of success supporting a fast-paced business organization, providing technical expertise while applying best practices within Salesforce.com administration and configuration. Configuration experience must include working knowledge of Salesforce.com Lightning Experience, Profile and Roles, Standard/Custom Object, Object/Record/User Security, Visual Flows/Process Builders/Workflows/Validation Rules/Approval Processes, Communities and Reports and Dashboards. Must have Integration knowledge of how Salesforce communicates with different systems. Excellent communication skills having an understanding of business knowledge how different systems communicate. Salesforce Certified Administrator or Certified Platform App Builder/PD-1 required. Development experience having knowlegde of trigger, apex classes , test classes with best practises. Also,Should have knowledge on Batch class, queueable jobs Having Leadership skills and deciding on the best technical solutions to be implemented for the requirements. Well aware of Sales cloud and Experience cloud. Account Engagement knowledge will be a benefit Working knowledge of Salesforce Lightning Framework and APEX, Aura Components/Lightning Web Components, Visualforce, Salesforce.com APIs, SOQL and SOSL preferred. Ateast 3 year of Lightning - Aura/LWC. Should be aware of Database management in SFDC with tools like workbench etc, CICD process for Deployment and tools like Gearset, Ant, Eclipse Quick problem solver and ability to handle SFDC Admin tasks. Strong Communication and Customer interaction skills Preferred: Working knowledge of Web technologies (HTML 5, JavaScript, CSS 3, JSON, XML) preferred. Configuration experience with Marketing platforms Pardot) or Configure Price Quote applications preferred. Salesforce Advanced Administrator or Salesforce Certified Developer II preferred.

Nasdaq Technology is looking for a passionate Senior Specialist Enterprise Performance Management Technical with expertise in the Anaplan product suites to join the Bangalore technology center in India. If Innovation and effectiveness drive you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a senior technical analyst, you will play a key role in the delivery of complex technical systems of varying sizes to new and existing customers and will be part of discovering new technologies within the FinTech industry. We are now looking for a senior technical analyst to strengthen the Enterprise Solutions team in Bangalore. You will be responsible for driving the execution of central initiatives across the Nasdaq corporate technology portfolio of Software Products and Software Services. We are looking for candidates who share those values along with a genuine desire and drive to deliver top technology solutions to todays markets. With this position we offer: Join the development organization for Nasdaq s Enterprise Solutions team. The main objective for the development team in Bangalore is to build state of the art corporate software for all of Nasdaq s employees. As our new member, you will work with a group of enthusiastic and experienced team members. Together with your team, you will be responsible for delivery of enhancements and supporting re-architecture of our enterprise products to new software paradigms. Your role and responsibilities: You will be responsible for cross-functional work across the globe, delivering critical solutions and services to Nasdaq s finance processes and operations. You will be responsible for essential design activities and internal customer interaction, building strong relations and trust with key business and technology stakeholders. In this role, you will have the opportunity to work in a strong experienced team delivering complex technology solutions worldwide. You will work with and learn from subject matter experts, and have the opportunity to take on more responsibility and progress within the Enterprise Solutions team. Besides working closely with your colleagues in Bangalore, you will also work closely with Nasdaq teams in other countries. Establish and enforce standards and best development practices for the team Integrate consolidations and planning/forecasting systems and processes at Nasdaq Evaluate external software packages and develop recommendations for future use at Nasdaq, including ROI calculations. Proactively identify and recommend solutions for problems or issues identified in the configuration of EPM platforms and ancillary systems supporting consolidations, driver-based forecasting, ROI modeling, and external reporting Develop and provide executive-level architecture presentations related to the Corporate Finance suite of platforms We expect you to have: At least 10 to 12 years of experience in software development and configuration in the EPM space . Must have experience in finance organization processes, including month-end close, planning & forecasting. Experience in different types of planning - e.g. financial planning (budgeting, forecasting, scenario planning). Deep understanding of Anaplan Architecture and Functionalities - Possess a comprehensive understanding of the Anaplan platform, including its architecture, modules, and functionalities. This includes proficiency in Anaplan modeling, data modeling, formula creation, and module design. Experience with Anaplan Formula Language (AFL): Proficiency in AFL is crucial for writing custom scripts and automating processes within the Anaplan platform. Experience with SQL and other database technologies. Integration: Ability to integrate Anaplan with other systems and third-party applications. Knowledge of APIs and data connectors. Skills to optimize Anaplan models for performance and scalability. Proficiency in accounting processes, with special emphasis on Consolidations, Allocations, and Intercompany Eliminations. Proficiency in creating Planning & Forecasting models at a corporate and individual BU level. Experience in executive-level presentation skills, both written and oral. Education Qualification: Bachelor/Masters in computer science or other engineering fields. Experience with Agile project management methodologies. Ability to translate business requirements into technical solutions Strong analytical skills to derive insights from data and to develop business cases and ROI analyses. Ability to manage and communicate effectively with stakeholders at all levels. It would be great if you have: Experience working in multinational, multi-geographic companies and organizations. Relevant Anaplan certifications Does it sound like youWhat happens now As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks. What will it be like working here Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that embraces work-life balance and fosters well-being. What do we offer you Annual monetary bonus. An opportunity to become a Nasdaq shareholder Employee Stock Purchase Program Nasdaq stocks with a discount Health Insurance Program Flexible working schedule and hybrid way of work Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays Internal mentorship program - get a mentor or become one Wide selection of online learning resources, e.g., Udemy Come as you are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law. Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the worlds first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion. To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq.

Hi, We have an immediate requirement for HPC/AI Application Engineer. PFB Job Details: Work Location - Pune/Mumbai/Bangalore Work Experience - 5+years(relevant) JD: Senior HPC/AI Applications Engineer Experienced HPC/AI Applications Engineer with 5+ years in High-performance computing and AI application deployment. Expert at architecting, optimizing, and benchmarking CPU/GPU-intensive environments, ensuring maximum efficiency in scientific and ML workloads. Mastery over Open-source and Commercial HPC/AI Applications. Deep experience installing, benchmarking, and fine-tuning open-source applications, libraries, and compilers across CPU and GPU platforms. Proficient deploying and optimizing and benchmarking scientific codes (WRF, OpenFOAM, LAMMPS, GROMACS, Quantum Espresso, VASP, NAMD, BLAST, GATK, Ansys, Abaqus, MATLAB, LS DYNA, Nastran, CAE/CFX) etc. Compiler & Library Optimization - Advanced user of Intel OneAPI, AOCC, NVIDIA HPC SDK, GNU, LLVM, PGI compilers, and MPI libraries (OpenMPI, MPICH, Intel MPI). Deep profiling insights via Nsight, VTune, PAPI. Expert in AI frameworks: TensorFlow (CPU/GPU), PyTorch, Keras, Theano, Caffe, cuDNN. Strong knowledge of NVIDIANGC, NIM & NeMo. Proficient with workload & resource managers (PBS, LSF, SLURM, Kubernetes). Knowledge of application installation tools source code, cmake, spack, easy build, mamba etc. Benchmarking experience in accelerated HPC: HPL, HPCG, STREAM and MLPerf and scientific applications. Skilled in NVIDIA GPU tuning, CUDA and NIM workflows, kernel optimization memory throughput tuning, and multi-GPU scaling strategies. Knowledge of frameworks such as Hugging Face, OpenAI, or other GenAI platforms. Knowledge in data preprocessing and model evaluation tool. Fluent in Bash, Python, and other scripting languages to automate installation, deployment, performance testing, and administrative tasks. Strong interpersonal skills; versed in customer interaction, technical documentation and collaboration with cross-functional teams.

Senior HPC/AI Applications Engineer Experienced HPC/AI Applications Engineer with 5+ years in High-performance computing and AI application deployment. Expert at architecting, optimizing, and benchmarking CPU/GPU-intensive environments, ensuring maximum efficiency in scientific and ML workloads. Mastery over Open-source and Commercial HPC/AI Applications. Deep experience installing, benchmarking, and fine-tuning open-source applications, libraries, and compilers across CPU and GPU platforms. Proficient deploying and optimizing and benchmarking scientific codes (WRF, OpenFOAM, LAMMPS, GROMACS, Quantum Espresso, VASP, NAMD, BLAST, GATK, Ansys, Abaqus, MATLAB, LS DYNA, Nastran, CAE/CFX) etc. Compiler & Library Optimization - Advanced user of Intel OneAPI, AOCC, NVIDIA HPC SDK, GNU, LLVM, PGI compilers, and MPI libraries (OpenMPI, MPICH, Intel MPI). Deep profiling insights via Nsight, VTune, PAPI. Expert in AI frameworks: TensorFlow (CPU/GPU), PyTorch, Keras, Theano, Caffe, cuDNN. Strong knowledge of NVIDIANGC, NIM & NeMo. Proficient with workload & resource managers (PBS, LSF, SLURM, Kubernetes). Knowledge of application installation tools source code, cmake, spack, easy build, mamba etc. Benchmarking experience in accelerated HPC: HPL, HPCG, STREAM and MLPerf and scientific applications. Skilled in NVIDIA GPU tuning, CUDA and NIM workflows, kernel optimization, memory throughput tuning, and multi-GPU scaling strategies. Knowledge of frameworks such as Hugging Face, OpenAI, or other GenAI platforms. Knowledge in data preprocessing and model evaluation tool. Fluent in Bash, Python, and other scripting languages to automate installation, deployment, performance testing, and administrative tasks. Strong interpersonal skills; versed in customer interaction, technical documentation, and collaboration with cross-functional teams.

Tech Permanent Job Description Be part of something bigger. Decode the future. At Electrolux, as a leading global appliance company, we strive every day to shape living for the better for our consumers, our people and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living. Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home. All about the role: We are seeking a passionate and skilled AI Developer to join our Contact Center initiatives within the CDI Service Platforms team. This role will focus on designing, building, and deploying AI-powered solutions that enhance customer interaction, automate support workflows, and improve operational efficiency. You will work in a cross-functional team together with product owners, data scientists, and software engineers to integrate conversational AI, natural language processing (NLP), and machine learning into our digital post-purchase landscape. This is a high-impact role with opportunities to shape the technical direction of our AI strategy. In this role, you will be reporting to the Engineering Lead for Contact Center and AI. You will work on a daily basis with colleagues remotely that are based in other countries. About the CDI Experience Organization: The Consumer Direct Interaction Experience Organization is a Digital Product Organization responsible for delivering tech solutions to our end-users and consumers across both pre-purchase and post-purchase journeys. We are organized in 15+ digital product areas, providing solutions ranging from Contact Center, E-commerce, Marketing, and Identity to AI. You will play a key role in ensuring the right sizing, right skillset, and core competency across these product areas. What you ll do: As AI developer at Electrolux, your main tasks will include: Design and develop AI-driven solutions for Contact Center platforms, including chatbots, voicebots, and intelligent routing engines. Contribute to AI architecture decisions and align solutions with enterprise standards and cloud infrastructure. To be constantly improving the functionality of our existing contact center solution. Deliver prototypes, proofs of concept (PoCs), and production-grade implementations that scale. Monitor and improve AI models through testing, tuning, and feedback loops. To collaborate cross-functionally in your own team and across related teams within the organization. To keep yourself updated with the latest developments within contact center AI and the fast-paced environment of generative AI You should be eager to take on new challenges when exploring these new technologies and to think outside of the box Who are you: University degree in computer science, NLP, data science, statistics or related field 3+ years of industry experience with dialog technology, preferably in Google Dialogflow, but similar technologies are also accepted. Profound theoretical understanding of machine learning algorithms, including but not limited to the newest versions of generative AI models. Hands-on experience with this technology is a major plus. Fluent in at least one of the following scripting languages: Python, Node.js, Javascript, Groovy, Perl. Experience with REST APIs, microservices, and cloud-native application design. Hand-on experience with DataScience is a big plus. Previous experience building or integrating AI into Contact Center systems (e.g., Genesys). Very good analytical and conceptual skills paired with a pronounced ability to structure and simplify complex relationships Excellent communication skills are a must due to the cross-functional nature of the roll. Thriving in a multi-lingual, multi-cultural environment Where youll be: This is a full-time position, based in Bangalore , India Benefits Highlights: Flexible work hours and a hybrid work environment Discounts on our award-winning Electrolux products and services Family-friendly benefits Extensive learning opportunities and a flexible career path

Senior HPC/AI Applications Engineer Experienced HPC/AI Applications Engineer with 5+ years in High-performance computing and AI application deployment. Expert at architecting, optimizing, and benchmarking CPU/GPU-intensive environments, ensuring maximum efficiency in scientific and ML workloads. Mastery over Open-source and Commercial HPC/AI Applications. Deep experience installing, benchmarking, and fine-tuning open-source applications, libraries, and compilers across CPU and GPU platforms. Proficient deploying and optimizing and benchmarking scientific codes (WRF, OpenFOAM, LAMMPS, GROMACS, Quantum Espresso, VASP, NAMD, BLAST, GATK, Ansys, Abaqus, MATLAB, LS DYNA, Nastran, CAE/CFX) etc. Compiler & Library Optimization - Advanced user of Intel OneAPI, AOCC, NVIDIA HPC SDK, GNU, LLVM, PGI compilers, and MPI libraries (OpenMPI, MPICH, Intel MPI). Deep profiling insights via Nsight, VTune, PAPI. Expert in AI frameworks: TensorFlow (CPU/GPU), PyTorch, Keras, Theano, Caffe, cuDNN. Strong knowledge of NVIDIANGC, NIM & NeMo. Proficient with workload & resource managers (PBS, LSF, SLURM, Kubernetes). Knowledge of application installation tools source code, cmake, spack, easy build, mamba etc. Benchmarking experience in accelerated HPC: HPL, HPCG, STREAM and MLPerf and scientific applications. Skilled in NVIDIA GPU tuning, CUDA and NIM workflows, kernel optimization, memory throughput tuning, and multi-GPU scaling strategies. Knowledge of frameworks such as Hugging Face, OpenAI, or other GenAI platforms. Knowledge in data preprocessing and model evaluation tool. Fluent in Bash, Python, and other scripting languages to automate installation, deployment, performance testing, and administrative tasks. Strong interpersonal skills; versed in customer interaction, technical documentation, and collaboration with cross-functional teams.

Hi, We have an immediate requirement for HPC/AI Application Engineer. PFB Job Details: Work Location - Pune/Mumbai/Bangalore Work Experience - 5+years(relevant) JD: Senior HPC/AI Applications Engineer Experienced HPC/AI Applications Engineer with 5+ years in High-performance computing and AI application deployment. Expert at architecting, optimizing, and benchmarking CPU/GPU-intensive environments, ensuring maximum efficiency in scientific and ML workloads. Mastery over Open-source and Commercial HPC/AI Applications. Deep experience installing, benchmarking, and fine-tuning open-source applications, libraries, and compilers across CPU and GPU platforms. Proficient deploying and optimizing and benchmarking scientific codes (WRF, OpenFOAM, LAMMPS, GROMACS, Quantum Espresso, VASP, NAMD, BLAST, GATK, Ansys, Abaqus, MATLAB, LS DYNA, Nastran, CAE/CFX) etc. Compiler & Library Optimization - Advanced user of Intel OneAPI, AOCC, NVIDIA HPC SDK, GNU, LLVM, PGI compilers, and MPI libraries (OpenMPI, MPICH, Intel MPI). Deep profiling insights via Nsight, VTune, PAPI. Expert in AI frameworks: TensorFlow (CPU/GPU), PyTorch, Keras, Theano, Caffe, cuDNN. Strong knowledge of NVIDIANGC, NIM & NeMo. Proficient with workload & resource managers (PBS, LSF, SLURM, Kubernetes). Knowledge of application installation tools source code, cmake, spack, easy build, mamba etc. Benchmarking experience in accelerated HPC: HPL, HPCG, STREAM and MLPerf and scientific applications. Skilled in NVIDIA GPU tuning, CUDA and NIM workflows, kernel optimization memory throughput tuning, and multi-GPU scaling strategies. Knowledge of frameworks such as Hugging Face, OpenAI, or other GenAI platforms. Knowledge in data preprocessing and model evaluation tool. Fluent in Bash, Python, and other scripting languages to automate installation, deployment, performance testing, and administrative tasks. Strong interpersonal skills; versed in customer interaction, technical documentation and collaboration with cross-functional teams.

Allcargo Logistics is looking for Senior Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

Allcargo Logistics is looking for Senior Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

Arsis Developers is looking for CRM Executive to join our dynamic team and embark on a rewarding career journey Developing and implementing CRM strategies to increase customer engagement and loyalty Managing and maintaining the company's CRM system, including data entry, data cleansing, and data segmentation Analyzing customer data and behavior to identify trends, insights, and opportunities for improvement Creating and executing targeted marketing campaigns and communications to increase customer retention and upsell opportunities Collaborating with other departments, such as sales and marketing, to ensure the CRM system is aligned with business goals and objectives Ensuring the accuracy and completeness of customer data in the CRM system Providing training and support to staff members on the use of the CRM system Conducting customer surveys and gathering feedback to improve customer satisfaction and experience Monitoring and analyzing customer interactions across various channels, such as email, social media, and chatbots Great go-getter attitude. Female candidates are required for this position. Build and handle a strong network of connections. Knowledge of CRM practices. Should have 2-4 years experience as CRM executive in a real estate comp

We are seeking a highly skilled Customer Service Representative to lead ourteam of Customer Relationship Executives. The ideal candidate is passionateabout customer experience and satisfaction. You will be the first point ofcontact for our clients and play a crucial role in maintaining high levels ofcustomer happiness. Key Responsibilities: 1. Team Leadership: Lead a team of Customer Relationship Executives,providing them with guidance and coaching to ensure optimal performance. 2. Collection of Payments: Responsible for billing and generating receiptsfor payments, ensuring all financial transactions are accurate and timely. 3. Coordinating Snag Resolutions: Act as the liaison between the customerand internal teams to resolve any issues or snags in a timely and effectivemanner. 4. Stakeholder Coordination: Coordinate customer interactions with variousinternal departments, ensuring smooth communication and prompt issueresolution. 5. Customer Satisfaction: Ensure high levels of customer satisfactionthrough excellent service, including handling complaints, providing appropriatesolutions, and following up to ensure resolution. 6. Status Updates: Keep customers informed on the status of their orders,providing timely and accurate updates. Skills and Qualifications: Minimum 10 years of experience in customer service. Proven experience in team leadership. Exceptional communication skills, both verbal and written. Strong organizational and multitasking skills. Ability to work well under pressure and meet deadlines. Proficiency in MS Office Suite. A strong passion for customer satisfaction and experience.

Responsibilities: * Close deals through effective sales techniques * Provide exceptional customer service * Negotiation and Closing * Manage customer relationships via phone calls * Collaboration and Communication * Market Awareness

Calling & Lead Generation: Make outbound calls to potential and existing customers to promote products/services. Generate leads and maintain follow-up calls to convert prospects into customers. Customer Interaction: Handle customer queries, provide product information, and resolve concerns professionally. Maintain a positive and courteous communication style at all times. Data Management: Maintain accurate records of calls, customer details, and feedback in company CRM or databases. Update customer information regularly and prepare reports on daily/weekly call activities. Excel & Reporting: Utilize MS Excel for maintaining data sheets, tracking sales, and generating reports. Prepare simple data analysis and summaries to support sales strategies. Communication Skills: Excellent verbal communication and active listening skills are essential. Ability to communicate clearly and confidently with diverse customer profiles. Team Collaboration: Coordinate with sales and marketing teams to optimize outreach efforts. Participate in training sessions and team meetings to improve sales techniques. Experience: 2 to 3 years of experience in telecalling, customer service, or related roles. Qualification: Proficiency in MS Excel and basic computer skills are mandatory. Preferred Candidate: Female candidates only, as per company policy or role requirements.

Role & responsibilities Sales & Business Development Promote and sell TMT bars to dealers, builders, contractors, and construction companies. Identify and onboard new dealers/distributors. Achieve monthly, quarterly, and annual sales targets. Channel Management Maintain strong relationships with existing dealers and distributors. Ensure proper pricing, supply and support for channel partners. Monitor dealer stock levels and coordinate timely dispatches. Market Intelligence Track competitors activities, pricing, and market share. Provide feedback to marketing and product development teams. Field Work Regularly visit construction sites and project locations. Attend trade events, exhibitions, and promotional campaigns. Reporting & Coordination Maintain sales reports, client data, and market insights. Coordinate with Managers and Sales team for smooth fulfillment. Preferred candidate profile Strong negotiation and interpersonal skills. Good knowledge of local market and dealer/distributor network. Ability to work independently and manage territory effectively. Basic understanding of construction industry and structural steel products. Proficient in MS Office and CRM tools.

Role & responsibilities Sales & Business Development Promote and sell TMT bars to dealers, builders, contractors, and construction companies. Identify and onboard new dealers/distributors. Achieve monthly, quarterly, and annual sales targets. Channel Management Maintain strong relationships with existing dealers and distributors. Ensure proper pricing, supply and support for channel partners. Monitor dealer stock levels and coordinate timely dispatches. Market Intelligence Track competitors activities, pricing, and market share. Provide feedback to marketing and product development teams. Field Work Regularly visit construction sites and project locations. Attend trade events, exhibitions, and promotional campaigns. Reporting & Coordination Maintain sales reports, client data, and market insights. Coordinate with Managers and Sales team for smooth fulfillment. Preferred candidate profile Strong negotiation and interpersonal skills. Good knowledge of local market and dealer/distributor network. Ability to work independently and manage territory effectively. Basic understanding of construction industry and structural steel products. Proficient in MS Office and CRM tools.

DESIREDCANDIDATE PROFILE: Any Bachelor s Degree 0 - 2 years of relevant experience in L1 customer support (voice and email), with a strong customer interaction experience Should understand the Retail business including supply chain fundamentals and organizational hierarchy Passion to be a part of a smart working and winning team Ability to multitask in a fast-paced environment Excellent ability to learn and articulate software-related and technical concepts Strong active listening skills and excellent written and oral communications skills (English and Hindi) Strong attention to detail when communicating with customers (verbal written) Ability to empathize with customers and convey confidence Expertise working with Microsoft Excel and Reporting Tools Strong documentation skills Strong interpersonal and soft skills

Job Description: Responsible for ensuring zero defect complaints Management for the unit To ensure accurate and error free compliant management for the complaints recieved at the call centre pertaining to cards liabilities assests etc as they case may be To ensure complete and accurate complaint resolutions within the defined TATS To Ensure process compliance as per the set audit and SQ guidelines TATS Minimum experiences in years 0-2 , exposure to Banking preferable and Candidates with prior customer service background are preferred. Note : carry this post in your Mobile to show as gate pass

Jiva Ayurvedic Pharmacy Ltd. is a leading organization in the field of Ayurveda, committed to providing authentic and holistic healthcare solutions. We are seeking a diligent and customer-focused Chat Advisor to join our team. Missions/Main Duties: As a Chat Advisor, you will be responsible for: Customer Interaction: Engage with customers via chat, providing clear, concise, and accurate responses to their queries. Query Comprehension & Resolution: Comprehend customer queries thoroughly and provide relevant and effective solutions. Process Adherence: Follow established processes and guidelines to ensure consistent service delivery. Detail Orientation: Pay close attention to detail in all interactions and responses. Profile/Skills: Good spoken and written English. Patient and process-oriented approach. An eye for detail. Typing Skills: Minimum 20 words per minute (wpm) with 90% accuracy.

Roles and Responsibilities: Building and Maintaining Profitable Relationships with key customers. Assist the Banker for the Document Collection. Track on Collection from the Bank & Self-Funding for the future Milestone. Preparing Sale Deed documents, AOS, MOU. Resolving customer complaints quickly and efficiently. Keeping Customers updated on the latest products to increase sale. Extensively follow with bright prospects for future dated appointments Contribute to branch revenue and maintain strong customer centric focus Handling customer queries regarding construction progress and payment details. Resolve customer problems as soon as possible with satisfaction. Maintained close client communications while clearly defining marketing objectives. Interacts with customers using phone, email and in person. Responsible for collections basis monthly targets. Coordination with bankers and customers for disbursements. Ensuring timely documentation of customers, Managing live customers on site and providing necessary resolution to queries Interested? Drop your resume at hr@jnc.global or what'sApp to 9154361160

OMX Technologies is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines. A telecaller is one who makes outbound calls to inform or promote the companys product or service. They are responsible for carrying out, and handling the sales deals entirely over the phone.

CCS Real Estate is looking for Sales Intern to join our dynamic team and embark on a rewarding career journey Sales Support: Assist the sales team with administrative tasks, such as data entry, preparing sales documents, and maintaining customer records Provide general support in managing sales inquiries, follow-ups, and order processing Market Research: Conduct research on industry trends, competitors, and target markets to identify potential prospects and market opportunities Gather data and analyze information to support sales strategies and decision-making Lead Generation: Assist in lead generation activities by identifying potential customers through online research, social media platforms, and other available resources Maintain a database of leads and prospects for the sales team to pursue Customer Engagement: Participate in customer interactions, including phone calls, emails, and meetings, under the guidance of sales representatives Support in addressing customer inquiries, providing product information, and resolving basic issues Sales Analytics: Assist in analyzing sales data and performance metrics to identify areas of improvement and track progress towards sales goals Generate reports and dashboards to visualize sales trends, customer behavior, and other relevant insights Sales Presentations: Contribute to the development of sales presentations and sales collateral Help create engaging content, visuals, and product/service demonstrations that effectively communicate value propositions to potential customers Sales Coordination: Collaborate with internal teams, such as marketing, operations, and customer service, to ensure smooth coordination and timely delivery of products or services to customers Assist in managing sales-related documentation and processes Professional Development: Actively participate in sales training programs, workshops, and meetings to enhance sales knowledge and skills Seek feedback from sales professionals and take initiative to continuously improve performance

Responsibilities: * Manage sales team performance & training * Develop sales strategies & plans * Achieve revenue targets through customer engagement * Collaborate with marketing on campaigns & promotions Health insurance Life insurance Flexi working

Key Purpose of the Job : The role holder is responsible for leading Collections Associates and Branch Collection Managers in achieving the collections target at a Branch/Area office. The role holder is also responsible for maintaining a quality collections portfolio. Minimizing cases from moving into arbitration and court proceedings is also a critical part of the role. Graduate in any discipline Minimum 4 to 6 years of experience in Collections function Should have basic knowledge of Home Loan market Must have drive to achieve targets Ensure collections of defaulter payments in the Branch/Area office, across all buckets Track and ensure maintenance of a quality collections portfolio Lead and manage the team of Collections Associates Maintain and prepare the Collections reports for the branch/area office

Special Services Local; Customer Interaction for Quotes; Bookings & Queries; Customer Retention; Customer Satisfaction; Execute Standard Operating Procedures per Product; Gross Margin Achievement/ Growth; Job Conversion; Policy & Procedure Compliance; Revenue Achievement/ Growth; Service Performance; Vendor Usage; Provide support for RFQ/RFI and support requirements by bundling available capabilities for our vendor pool What you will do : Pre-Sales: Driving new business with identifying prospects in the Healthcare industry and recording/updating their pipeline Meet Healthcare customers face to face (when needed) basis the guideliness from the organization and supervisor Creating and presenting pricing proposal for domestic + international Healthcare enquiries/RFQ Post-Sales: Complete Monitoring to ensure smooth execution of shipment Analysis of the customers and explore the growth opportunity in Healthcare volume /revenue Working with cross functional teams to ensure customer s concern are timely addressed. Involves representing the organization to our current and potential customers in face-to-face interactions Administration FORWARD PLANNING Plans and organizes own work on daily / weekly basis. RESPONSIBILITY PROCESS Follows and provides input on new and existing procedures or processes. Regular interaction with First Line Management./Regular interaction with Senior Management. Continual interaction with External Customers. Y ou will be a great fit if you You have Healthcare/Clinical trials/IMP drugs/Biological samples/kits,etc experience (sales + operations knowhow of Healthcare industry) in any organisation that specialises in Healthcare logistics You understand the different packaging solutions for temp sensitive Healthcare shipments and have strong understanding of Indian/Global vendors specialising in temperature controlled package movement Good presentation skills, influencing & persuasion skills, negotiation skills, written & verbal communication skills, networking skills Knowledge, Skills and Abilities Business acumen Global Perspective FedEx Knowledge Healthcare Industry knowledge Strong presentation skills Influencing and persuasion skills Negotiation skills Excellent written and verbal communication skills Networking skills