1329 Customer Interaction Jobs - Page 17

THE ROLE AMD is looking for a talented, self-driven and motivated engineer to technically lead AIG s Vitis AI Compiler projects working on AMD s XDNA (AI Engine) architecture and the Vitis AI family of software tools. The XDNA is an industry leading NPU (Neural Processing Engine) architecture in terms of performance per watt and is used in AMD s client and embedded devices as the primary engine for Machine Learning workloads. It is the hardware engine behind Windows Co-pilot on AMD devices. The team provides a fast-paced environment offering each of its members immense opportunity to interact with a wide variety of people including from other organizations like hardware designers, marketing, support, and even direct customer interaction, and truly learn and grow their skills and capabilities. THE PERSON: The ideal candidate should be passionate about software engineering and possess leadership skills to drive sophisticated technical issues to resolution. They should have demonstrated ability to identify technical problems, explore and propose viable options, and apply technical solutions. They should be able to excel in a global team environment with strong verbal and written communication skills. KEY RESPONSIBILITIES: Vitis AI is AMD s primary SDK that enables users to compile and run their ML models on the XDNA architecture which forms the basis for AMD s. As a senior member of this high-performance team, the selected candidate will have the opportunity to work on integrating the ML tool chain into frameworks like ONNX, Pytorch, TensorFlow etc. Candidate will have opportunity to work on orchestrating the compilation of ML model through different phases Candidate will integrate runtime execution of ML model on the NPU hardware through the runtime and driver. Candidate will collaborate with compiler and runtime teams to bring up latest AI models like CNNs, Transformers, Stable Diffusion, NLPs etc. on the XDNA simulator. Candidates would develop a deeper understanding of the various ML models, and how they are executed, identify performance bottlenecks and enable faster development. PREFERRED EXPERIENCE: Minimum 10 years of relevant work experience. Strong background in large scale C++ based development and debug, including Design Patterns Experience with multi-threaded programming infrastructure and performance optimization Experience in the software development environment on both Linux and Windows is required. Experience in any one of the ML Framework like ONNX, Pytorch etc is strongly desired. Experience with scalable builds and code versioning through github, docker, CMake, artifactory is highly desired. ACADEMIC CREDENTIALS: Bachelor s or Masters degree in Computer Science, Computer Engineering, Electrical Engineering, or equivalent #LI-PK1

Must have great communication, time management, and be a team player. Make daily calls, qualify leads, understand client needs/budget, schedule site visits, update LMS, and follow up.

Job Title: SPE/SME for Written Correspondence Reporting to: Team Leader Objectives Written Correspondence team will be responsible for researching written complaints and providing a written response addressing all issues identified in the complaint. The Complaints Resolution Specialist will be responsible for the thorough investigation and resolution of customer complaints. Key Responsibilities: Conduct detailed research on written complaints received from customers. Analyze the issues identified in the complaints and gather necessary information for resolution. Provide comprehensive written responses to customers, addressing all concerns raised in the complaints. Utilize critical thinking skills to evaluate the validity of complaints and to propose effective solutions. Collaborate with various departments to gather insights and information pertinent to the complaints. Maintain accurate records of customer interactions, complaints, and resolutions. Continuously improve the complaints handling process by identifying trends and recommending changes. Qualification: Graduate/Diploma (3 year) in any discipline. Bachelor’s degree in accounting or finance or related field would be preferable Proven experience in customer service or complaints handling. Experience in US Mortgage or any Mortgage backend process. Strong critical thinking and problem-solving skills. Excellent written communication skills with the ability to convey complex information clearly and concisely. Proficiency in data analysis and research. Ability to work independently and exercise sound judgment. Good keyboard skills – Formal Training in Typing would be an added advantage. Typing speed of 40 wpm. Good customer service attitude. Stress tolerance - Ability to work accurately under pressure. Good Team Player Willingness to work in night shifts(8.30 pm IST to 6:30 am IST)

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred. If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience to drive sales and upselling in a chat environment, we encourage you to apply for this exciting opportunity.

Unlock your leadership potential as a Manager, where youll cultivate a high-performing team of specialists, driving exceptional results through inspiration and strategic guidance. Champion success by fostering inclusion and diversity, while mastering talent management to build a thriving, dynamic workforce. Job Summary As a Prepaid/Concourse Manager within our dynamic team, you will focus on developing and leading a team of specialists to achieve exceptional results. You will be a proactive leader who can coach and inspire team members by exemplifying key behaviors that promote success. You are responsible for performance management, talent selection, and retention, while actively promoting inclusion and diversity within the team. Job Responsibilities Develop and lead team of Specialists Lead by example and coach on key behaviors to drive results Responsible for performance management Select and retain talent Identify ways to support inclusion and diversity Resolve employee and escalated customer problems and inquires Operates with urgency and meet deadlines Participates in execution of strategy Drive risk and control initiatives Required qualifications, skills and capabilities We are looking for people managers with a passion for managing a team of 10+ employees Must be willing to work in an environment that requires phone-based customer interaction Communicate both verbally and written Ability to influence internal and external business partners Relationship management Ability to delegate tasks Conflict resolution skills Prioritize diverse workloads Specialized functional or technical knowledge that allows for independent thought and action on important department activities Required to abide by all applicable regulatory and department practices and procedures Preferred qualifications, skills and capabilities Minimum of two years people management experience strongly preferred Advanced proficiency with computer functions with MS office suite strongly preferred High School Diploma or equivalent required, Bachelor s Degree preferred Our team members are dynamic. They seek opportunities to take initiative, adjust quickly to change, have a positive attitude, and take responsibility for results. They are able to deliver a great customer experience, even when handling challenging situations by offering customers alternative solutions and enhanced products. Work Schedule 24x7 Unlock your leadership potential as a Manager, where youll cultivate a high-performing team of specialists, driving exceptional results through inspiration and strategic guidance. Champion success by fostering inclusion and diversity, while mastering talent management to build a thriving, dynamic workforce. Job Summary As a Prepaid/Concourse Manager within our dynamic team, you will focus on developing and leading a team of specialists to achieve exceptional results. You will be a proactive leader who can coach and inspire team members by exemplifying key behaviors that promote success. You are responsible for performance management, talent selection, and retention, while actively promoting inclusion and diversity within the team. Job Responsibilities Develop and lead team of Specialists Lead by example and coach on key behaviors to drive results Responsible for performance management Select and retain talent Identify ways to support inclusion and diversity Resolve employee and escalated customer problems and inquires Operates with urgency and meet deadlines Participates in execution of strategy Drive risk and control initiatives Required qualifications, skills and capabilities We are looking for people managers with a passion for managing a team of 10+ employees Must be willing to work in an environment that requires phone-based customer interaction Communicate both verbally and written Ability to influence internal and external business partners Relationship management Ability to delegate tasks Conflict resolution skills Prioritize diverse workloads Specialized functional or technical knowledge that allows for independent thought and action on important department activities Required to abide by all applicable regulatory and department practices and procedures Preferred qualifications, skills and capabilities Minimum of two years people management experience strongly preferred Advanced proficiency with computer functions with MS office suite strongly preferred High School Diploma or equivalent required, Bachelor s Degree preferred Our team members are dynamic. They seek opportunities to take initiative, adjust quickly to change, have a positive attitude, and take responsibility for results. They are able to deliver a great customer experience, even when handling challenging situations by offering customers alternative solutions and enhanced products. Work Schedule 24x7

Experience: 0-2 Years Role Summary Sales Telecalling Executives are responsible for calling and explaining the products and services offered by the company. Contacting existing customers as well as prospective customers. This position is based out of factory location (Sangareddy) - On-site Roles and Responsibilities Knowing all the details of the product or service offerings. Find fresh sales opportunities through inbound calls Ability to Communicate clearly with customers. Explain the benefits of the products or services to potential customers. Route opportunities to the concerned executive for sale closure. Regularly update and obtain the lists of individual contact details. Meet and exceed sales targets set by the organization. Keep a record of every customer interaction and sales activity. Ability to manage and handle multiple tasks. Daily reporting in the company standard formats Skills & Requirements Graduates (Any specialization) 0 to 2 years in the relevant field Effective communication skills. Passionate about the EV and automotive sector Quality of Persuasiveness to convince the customer. Adaptability- to work for flexible hours Self-motivation and confidence. Target oriented Time Management

Position: QA Manager, GM, AGM Exp: 10+ Yrs from electronics industry Skills: Quality Management System, Customer Satisfaction, Product Execution, Additional Quality Systems, Continuous Improvement Etc.

About The Job We are looking for an experienced candidate to lead our fast growing Toolroom team. If selected, the candidate will be in charge of leading all team members - Designer, Programmer & Operators. The Sr Engineer must ensure all toolroom projects are completed on time as per customer requirements. Roles and Responsibilities Candidate must have experience with mould concept design to arrive at Budgetary quote Complete feasibility analysis & costing for all RFQs Work with Sales & Marketing to convert RFQs into POs Review of all mould design using Solidworks Identify good vendors, negotiate , complete activities on time & with budget Complete development of New Moulds on time, within budget, and hand over to production with all relevant documentation Ensure all Toolroom team members are performing as per expectations Responsible for training & retaining of toolroom team IATF 16949 Documentation to be prepared and maintained Daily, weekly & monthly plans to be prepared for preventive/ breakdown maintenance of moulds, toolroom machines Must coordinate with other toolroom vendors Must regularly & Independently review machining hour calculation & utilization Must be able to identify problems, give solutions to prevent delays in deliverables Must be able to work without supervision & capable of reporting to management Desired Candidate Profile DPMT Diploma in Plastic Mould Technology with PD PMD from CIPET/NTTF /GTTC Min. 18 ~ 25 years of experience in design and manufacture of plastic injection/ thermoset moulds Must have experience managing projects involving manufacturing IM moulds & mould finishing including activities such as laser etching, chemical etching etc Fluent in MS OFFICE (Primarily MS Excel) Good Communication Skill (English 3/5 || Tamil 4/5) Must be within 40 mins by bike ride to the factory or willing to relocate Perks and Benefits Company compensation package , for the right candidate, will be higher than industry average Company will provide statuary benefits Company will provide canteen facilities at subsidized rates

SM Express Logistics Pvt. Ltd. is looking for Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

SM Express Logistics Pvt. Ltd. is looking for Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

SM Express Logistics Pvt. Ltd. is looking for Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

SM Express Logistics Pvt. Ltd. is looking for Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

SM Express Logistics Pvt. Ltd. is looking for Executive - Customer Service to join our dynamic team and embark on a rewarding career journey Respond to customer inquiries via phone, email, or live chat in a timely and professional manner Resolve customer complaints and issues, and escalate to higher-level management as necessary Record customer interactions and transactions in a customer service database Maintain a thorough knowledge of the company's products, services, and processes Provide customers with information about product features, pricing, and availability Cross-sell and upsell products and services to meet customer needs and increase sales Process customer orders, returns, and exchanges in a timely and efficient manner Follow up with customers to ensure their needs have been met and to resolve any outstanding issues

Alembic Group is looking for Medical Representative to join our dynamic team and embark on a rewarding career journey Develop and maintain relationships with healthcare professionals and organizations Promote and sell our medical products and services to targeted customers Provide product demonstrations and education to customers Attend industry events and conferences to network and stay up to date on industry trends Maintain accurate records of sales activities and customer interactions Achieve sales targets and quotas

Alembic Group is looking for Medical Representative to join our dynamic team and embark on a rewarding career journey Develop and maintain relationships with healthcare professionals and organizations Promote and sell our medical products and services to targeted customers Provide product demonstrations and education to customers Attend industry events and conferences to network and stay up to date on industry trends Maintain accurate records of sales activities and customer interactions Achieve sales targets and quotas

Alembic Group is looking for Medical Representative to join our dynamic team and embark on a rewarding career journey Develop and maintain relationships with healthcare professionals and organizations Promote and sell our medical products and services to targeted customers Provide product demonstrations and education to customers Attend industry events and conferences to network and stay up to date on industry trends Maintain accurate records of sales activities and customer interactions Achieve sales targets and quotas

IC/PM Individual Contributor Role Company Profile Jaquar Group is a prominent Indian conglomerate established in 1960 that operates in the bathroom and lighting industry headquartered in Manesar and has a global presence with manufacturing facilities, subsidiaries, and distribution networks in various countries. Jaquar has grown to become one of the leading manufacturers of premium bathroom fittings, sanitary ware, faucets, showers, wellness products, and lighting solutions. Our Values At Jaquar Group, our values guide everything we do. As part of our team, you will be expected to uphold these principles: Passion for technology – We innovate continuously Highest quality standards – We strive for excellence Building strong relationships – We value lasting partnerships Excellent customer service – We prioritize customer satisfaction Taking care of our people – We support and nurture our team Integrity – We uphold the highest ethical standards About the Role As a Frontliner - Retail + Projects at Jaquar, you will be the brand ambassador responsible for promoting Jaquar’s CBS, Faucets, Cisterns, Sanitaryware, products in the retail segment. Your primary goal will be to drive revenue performance, enhance product visibility, support dealer growth, and generate new business prospects through various customer engagement activities. This role requires a dynamic individual who can establish and maintain strong relationships with dealers, ensure product knowledge is effectively communicated, and contribute to the overall growth of Jaquar’s market presence. Key Responsibilities Drive revenue performance for Jaquar CBS, Faucets, Cisterns, and Sanitaryware. Monitor and improve key product performance for CBS, Faucets, and Sanitaryware. Support dealer, architects, and builders growth by providing training, resolving issues, and ensuring optimal product display and branding at showrooms. Conduct focused customer events, including Jaquar World (JW) visits, Orientation Centre (OC) visits, Jaquar Display Showroom (JDS) engagements, and factory visits to generate prospects and enhance brand awareness. Educate dealers, and their sales staff, Architects, Builders on product details, USPs, competition benchmarking, and value propositions. Ensure price discipline and brand hygiene at all dealer counters. Personally handle customers at dealer counters to demonstrate effective selling techniques and product knowledge. Maintain detailed records of customer interactions and follow up until conversion to sales using company-provided software. Generate and follow up on leads from dealers, trade customers, and plumbers to drive sales. Organize and conduct plumber meets and training sessions to ensure proper installation and product knowledge. Introduce and educate dealers on new product modifications and updates. Promote the use of dealer portals for problem resolution and access to the latest information. Ensure dealers issue warranty certificates to every customer and educate them on the benefits of warranty support. Coordinate with customer care to resolve any issues related to supplies, sales, policies, and other concerns. Facilitate visits of key stakeholders to the Orientation Centre (OC) and factory to enhance their understanding of Jaquar’s capabilities and product range Foster strong relationships with dealers and key stakeholders through regular interactions and support Key Attributes Experience in working with dealers and channel partners. Strong product knowledge and the ability to communicate it effectively. Ability to generate and follow up on leads. Excellent networking and relationship-building skills. Effective follow-up abilities and attention to detail. Market understanding and competitor mapping skills. Experience in coordinating with multiple stakeholders to achieve results. Expertise in creating brand presence and visibility. Competencies Customer Focus Negotiation Skills Presentation Skills Competitor Analysis and Market Development Qualifications and Experience Education: Graduate / MBA Additional certifications in sales or marketing are a plus Experience: 3-5 years of experience in sales within the building materials industry or a related sector, with a focus on retail and dealer management Skills: Drive and determination to achieve targets Strong communication and interpersonal skills Creativity and resourcefulness in problem-solving Ability to take ownership and show initiative Street smartness and alertness to market trends Ability to assess and handle difficult situations and people Resilience under work pressure and a proactive approach Company Commitment to Equal Opportunity Employment Jaquar Group is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national orientation or disability. Reach Us At Jaquar and Company Private Limited Plot No.3, Sector – 11, IMT Manesar Gurgaon, Haryana – 122050 www.jaquar.com

Understanding customer needs Managing customer data Collaborating with sales, marketing, customer service and operations teams to improve the customer experience Overseeing the interactions between customers and key team members good calls follow-up.

Role & responsibilities: 1. Prepare quotes for customer enquiries. 2. Costing and estimation of engineering drawings and customer enquiries. 3. Assess current material availability and compare; reasonably predict future availability based on customer requirements/orders. 4. Prepare and process purchase orders and requisitions for materials and supplies. 5. Draft, explain, and implement instructions and procedures for purchasing and vendor management. 6. Maintain and/or implement purchasing and recordkeeping systems. 7. Act as the company's representative in negotiations with suppliers. 8. Responsible for supplier identification, evaluation, and performance monitoring. 9. Inventory planning and control. 10. Coordinate with vendors, management, and customers to resolve quality issues. 11. Build purchase team and identify department objectives/MOP. 12. Perform other duties as assigned. 13. Conduct material planning review meetings and purchase order progress review meetings. 14. Monitor market trends, supplier performance, and maintain strong supplier relationships. 15. Collaborate with production, finance, and quality departments to forecast material requirements and ensure timely availability. 16. Identify cost-saving opportunities through supplier consolidation, bulk purchasing, and process improvements. 17. Implement and follow FIFO and Bin card. Desired Candidate Profile : 1. Awareness of different metal forming processes such as forging, rolling, etc., and associated defects in the products produced in these processes. 2. Methods of detecting defects. 3. Knowledge of the chemical and mechanical properties of these products and associated standard references. 4. Awareness of ISO QMS Processes. 5. Familiarity with interpreting drawings, precision machining operations, and measurements. 6. Good communication and computer skills, understanding required documentation, and monitoring implementation. 7. Experience in quotation preparation, costing, cost break-up sheets, and compiling data for RFQ. 8. Skills in price negotiation, supplier identification/development, and supplier performance monitoring. 9. Work experience in the oil & gas industry, hydraulic industry, or related fields. 10. Experience with or suppliers to the oil & gas, railways, and infrastructure industries is preferred. Experience in leading and building a purchase team.

Plant Head - Heavy Fabrication Factory Position Overview: The Plant Head is responsible for the end-to-end management of a heavy fabrication manufacturing unit, ensuring optimal performance in production, quality, safety, cost, and delivery. This leadership role demands strong operational oversight, team management, and strategic planning to achieve business goals and drive continuous improvement within the plant. Key Responsibilities: Operational Management Oversee the entire production process from raw material procurement to finished goods delivery, ensuring adherence to production schedules and quality standards. Manage plant performance against key KPIs: output, efficiency, cost, quality, and safety. Ensure timely and accurate entries to ERP systems for production and inventory management. Optimize processes for efficiency, cost reduction, and continuous improvement. Prepare and maintain production plans, capacity reports, and performance metrics. Team Leadership & Development Lead, coach, and develop the plant team, including production, maintenance, quality, and Planning & Customer Intraction. Foster a positive, accountable, and safe work environment. Identify training needs and implement development programs for plant personnel4. Safety, Compliance & Quality Ensure compliance with all safety, health, and environmental regulations (ISO, OHSAS, etc.). Implement and monitor safety programs and procedures to minimize risks and incidents49. Maintain and improve quality control standards, supporting systems such as SPC, TQM, Kaizen, TPM, and 5S. Ensure all products meet customer and regulatory requirements. Financial & Resource Management Manage plant budgets, control costs, and oversee profit and loss for the production Units. Oversee inventory management and supply chain logistics. Allocate resources effectively to meet production and business targets. Stakeholder Communication Maintain open, timely communication with business unit management regarding order delivery and plant performance. Prepare and present operational reports to senior management2. Qualifications: Bachelors degree in Mechanical, Production. 15+ years experience in production operations management within heavy fabrication or metal manufacturing. Proven experience in a leadership or managerial role, preferably with exposure to welding, sheet metal, CNC Key Skills: Production and operations management Quality systems (ISO, TS, APQP, PPAP, FMEA) Team leadership and people management Budgeting and cost control Process optimization and lean manufacturing Strong problem-solving and decision-making abilities Excellent communication and interpersonal skills Good Knowledge in AWS Interested send their updated resume to Email Id hrd.recruitmentconsultants at gmail dot com & WhatsApp - 9.2.1.1.6.1.8.4.4.8 / 9.7.1.7.2.2.1.3.8.

The On-Site Marketing Executive role involves implementing and managing marketing strategies directly at real estate properties to drive property sales and enhance brand visibility. You will be responsible for coordinating promotional events, engaging with clients, and ensuring on-site branding activities align with company standards. Your key responsibilities will include organizing and executing property tours, open houses, and promotional events to attract potential buyers. You will engage with visitors on-site, provide information about properties, collect leads, and distribute marketing materials such as flyers and brochures. It is crucial to maintain up-to-date marketing materials and collaborate with the sales team, property managers, and external vendors for cohesive marketing efforts. In this role, you will track and report on the effectiveness of on-site marketing activities, gather feedback from visitors, and maintain accurate records of marketing activities. The ideal candidate should have previous experience in marketing or sales, preferably within real estate, and possess a Bachelor's degree in Marketing, Business Administration, or a related field. Strong communication, interpersonal, organizational skills, attention to detail, and creativity in presenting property features to potential buyers are essential. This is a full-time position requiring at least 2 years of experience in lead generation and marketing. Fluency in English is preferred, and the work location is in person.,