Customer Engineer, Marketing Technology, Google Cloud

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineer in Marketing Technology (MarTech), you will work with the Sales team to help customers and partners understand the value of Google Cloud's marketing technology solutions. You will solve business and technical issues using cloud-based tools for customer data, acquisition, engagement and growth. This role involves working with marketing platforms and may require travel to customer sites and events.

Responsibilities

• Engage with Complementary Metal–Oxide–Semiconductor (CMOs), Cost Down Opportunity (CDOs) and Common Input/Output connector (CIOs) as a trusted advisor by leveraging MarTech expertise to influence business and campaign objectives such as volume, awareness, leads, consideration, conversion and application installs.
• Inspire customers and peers to solve difficult marketing technology issues by applying innovative solutions and technical expertise across marketing, data analytics and cloud while identifying key opportunities, objections and strategies to overcome technical blockers.
• Collaborate with customers to demonstrate and prototype first-party data integration using Google analytics, Google marketing platform, Google cloud based marketing tools, while guiding them towards scalable solutions.
• Build accelerators for marketing technology solutions separately and collaborate with teams across data, analytics, Independent Sales Vendor (ISV), Google Ads, gTech, product management, and other specialists to drive implementation.