1166 Crm Management Jobs - Page 31

Responding to Guest complaints over Social Media Segmenting Guest Profiles using data analytics Executing Segment based strategies through Guest Calling, Feedbacks and Whatsapp blasts Making and Publishing Weekly/monthly reports Creating Heat maps for Customer complaints Follow up and Resolution of issues with multiple stake holders Explore new technology solutions in the domain Criteria: 2-3 years of experience in Customer Relationship Excellent communication skills in English and Hindi Working knowledge or interest in Restaurant industry or Customer Centric Business Understanding of Whatsapp, Facebook, Instagram, Zomato, Swiggy, Google my Business platforms Working knowledge of Google Sheets and interest in working with Data

Key Responsibilities: Outbound Sales Calls : Make proactive calls to potential clients to generate sales opportunities and convert leads into customers. Product Knowledge : Stay informed about our products/services to effectively communicate benefits and address customer inquiries. Lead Qualification : Assess and qualify leads based on customer needs and potential for conversion. Relationship Building : Build and maintain strong relationships with customers to foster loyalty and repeat business. Sales Target Achievement : Meet or exceed monthly and quarterly sales targets through effective selling techniques. CRM Management : Accurately document customer interactions and sales activities in the CRM system. Market Research : Identify potential markets and gather customer feedback to refine sales strategies. Collaboration : Work closely with the sales and marketing teams to align efforts and improve overall performance.

Key Responsibilities: Outbound Sales Calls : Make high-volume outbound calls to prospective customers to introduce our products or services, qualify leads, and generate sales opportunities. Lead Generation : Identify potential leads through telecalling efforts. Assess customer needs and recommend appropriate solutions to drive sales. Sales Conversion : Engage with prospects to explain product features, benefits, and pricing. Address objections and close sales effectively to meet or exceed individual and team sales targets. Customer Relationship Management : Build and maintain strong relationships with prospects and existing customers. Provide exceptional service and follow-up to ensure customer satisfaction and repeat business. CRM Management : Enter and update customer information, interactions, and sales activities in the CRM system. Track and report on sales performance, lead status, and other key metrics. Market Research : Gather and analyze information about market trends, competitors, and customer preferences. Use insights to improve sales strategies and tailor sales pitches. Product Knowledge : Stay informed about product updates, promotions, and industry developments. Provide accurate information and support to customers regarding our offerings. Sales Reporting : Prepare and submit regular reports on sales activities, lead conversion rates, and performance metrics to management. Customer Service : Address and resolve customer inquiries, complaints, or issues promptly and professionally. Ensure a positive experience for all customers throughout the sales process.

Key Responsibilities: - Develop and implement CRM strategies to enhance customer engagement and loyalty. - Manage and optimize the CRM database, ensuring data accuracy and integrity. - Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns. - Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions. - Design and execute customer segmentation strategies for personalized communication. - Monitor and report on CRM performance metrics, providing insights and recommendations for improvement. - Train and support team members on CRM tools and best practices. - Stay updated on CRM technologies and industry trends to leverage new opportunities. Qualifications: - Bachelor's degree in Marketing, Business Administration, or a related field. - 3+ years of experience in CRM management or a similar role. - Strong analytical skills and experience with data analysis tools. - Excellent communication and interpersonal skills. - Ability to work collaboratively in a fast-paced environment. - Knowledge of digital marketing strategies and customer engagement tactics.

Top oil & gas co hiring for Senior Manager - National Franchise Administrator. Hiring Female candidates with good experience administrative and franchise operational work, etc. Please share CV to careers4.righthire@gmail.com

Responsibilities: * Design, develop & maintain Zoho solutions using CRM, Books, Creator & Analytics. * Collaborate with cross-functional teams on project delivery. * Ensure data security & compliance standards met. Provident fund

Manage post-sale customer communication Coordinate documentation and payments Coordination with internal teams for smooth delivery Support in possession and handover Maintain all the sales record and all the reports WHATSAPP - 7835055316 Required Candidate profile Graduate with strong communication skills CRM or Coordination real estate experience preferred or any industry

Urgent Hiring of Operations Manager (Looking for Female candidates) Job description Profile: Operational Manager | Experienced Required : 1 or + years | Salary Range: 30 to 35K in hand | Working days: 5 days (Mon Fri) + Alternate Saturdays till 2 'O' clock | Shift: Day Shift Location : Gurgaon | Only Female to apply | Contact Pooja 9990744988 ( Whatsapp ) Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. Job Apply Link : https://shorturl.at/0Xtm6 Would be considering Gurgaon & South Delhi Candidates or if candidates are ready to relocate to Gurgaon. Note : Photograph of candidates is must on Resume. Job Apply Link : https://shorturl.at/0Xtm6 Would be considering Gurgaon & South Delhi Candidates or if candidates are ready to relocate to Gurgaon. Note : Photograph of candidates is must on Resume. About Company Established in 1985. We are a global company with local footprints. About Role : Our company is the world's leading networking organization that focuses on building business and having business entrepreneurs as our members. We organize business meetings & training's for them on very frequent note. Responsibilities : Acquire a thorough understanding of our organizations needs and requirements. Expand the relationships with existing team by continuously proposing solutions that meet their objectives. Ensure the correct services are delivered to them in a timely manner. Serve as the link of communication between key members of our organization and internal teams and our members. Resolve any issues and problems and deal with complaints to maintain trust and relationships. Prepare regular reports of progress. Create booking schedules. Follow up on billing and payments between accounts and members. Requirements and Skills Proven experience as Operational Manager. At least 1 year experience of having worked in a similar role. Experience in providing solutions based on our needs. Strong verbal and written communication (English) and interpersonal skills with aptitude in building relationships with professionals of all organizational levels. Excellent organizational skills. Ability in problem-solving and negotiation. Any Graduate Interested candidates can apply or share their updated CVs at Essveeconsultant7 @gmail.com Current Openings (Naukri) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings (Linkedin) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Pooja 9990744988 ( WhatsApp or Call )

Job Title: Inside Sales Counsellor Location: Mumbai (Bandra West), Bangalore (Richmond Circle), Gurgaon (Sec-32) Work Days: 6 Days a week, Time: 9.30 am to 6.30 pm Position Overview We are seeking dynamic, enthusiastic, and driven professionals for the role of Inside Sales Counsellor. The ideal candidate will play a crucial role in engaging with prospective learners, driving sales conversions, and managing the end-to-end sales lifecycle of NIIT's career-oriented programs. Key Responsibilities Lead Engagement & Follow-Up: Reach out to prospective learners through phone calls, emails, chats, and social media to share NIITs value proposition and encourage enrolment. Sales Lifecycle Management: o Interest Generation: Understand learner needs and promote suitable NIIT programs. o Product Demonstration: Present program features, benefits, and outcomes effectively to prospective learners. o Sales Closure: Successfully convert leads into enrolled learners through persuasive selling techniques. o Post-Sales Relationship Management: Foster long-term relationships with customers to ensure satisfaction and encourage referrals. Communication Management: Maintain ongoing communication with leads throughout the pre-sales and post-sales journey. CRM & Record Maintenance: Document all interactions and maintain accurate records using CRM tools to track lead status, communication, and follow-ups. Key Skills & Competencies Sales Acumen: Proven ability to understand sales cycles and drive successful closures. Target Orientation: Demonstrated capability to meet or exceed sales goals in a performance-driven environment. Customer-Centric Approach: Ability to understand learner needs and offer suitable solutions. Strong Communication & Influencing Skills: Confident and persuasive in verbal and written communication. Self-Motivated & Energetic: Positive attitude with a proactive approach towards daily tasks and challenges. Ethical Conduct: Maintains integrity and professionalism in all interactions. Additional Requirements Ability to adapt quickly in a fast-paced, goal-oriented environment. Exceptional interpersonal skills and ability to build rapport with learners. Organized, detail-oriented, and efficient in handling multiple leads. Experience with CRM platforms and digital communication tools is a plus. Education & Experience Education: Bachelors degree in any discipline. Experience: 1--3 years in inside sales, edtech sales, or counselling preferred. What We Offer Opportunity to be part of a reputed, industry-leading organization. Professional growth in a high-impact sales environment. Competitive compensation with performance incentives. Continuous learning and development opportunities. Join NIIT and help build the workforce of tomorrow. Skills: - Inside Sales Sales Counsellor Career Counsellor Education Sales EdTech Sales Lead Conversion Sales Lifecycle Management Telecalling Lead Follow-up CRM Management Pre-Sales Post-Sales Support Sales Target Achievement Sales Acumen Goal Oriented Customer Centric Communication Skills Influencing Skills Interpersonal Skills Self-Motivation High Energy Integrity Product Demonstration Objection Handling Negotiation Skills CRM Software Sales Tools Email Communication Chat Tools Social Media Communication Microsoft Office Google WorkspaceDigital Learning Skill Development Career Advancement Programs Training and Development EdTech Education Technology Skills Development Corporation

Customer Relationship Manager (CRM) Job Location: Kamla Nagar, Agra Job Description:- Responsible for managing customer data, optimizing CRM systems, and improving customer relationship and interactions systems and strategies to enhance customer satisfaction and drive business growth. Analyze customer data, create targeted marketing campaigns, and ensure data accuracy. Job Duties and Responsibilities:- Develop and maintain reports and dashboards to support business operations. Ensure data accuracy, consistency, and integrity across all systems. Maintain and update MIS databases, ensuring system availability and security. Generate regular and ad hoc reports for internal departments and senior management. Analyze data to identify trends, performance metrics, and areas for improvement. Work with IT and other departments to troubleshoot system issues. Provide training and support to staff on MIS tools and software. Participate in system upgrades, testing, and implementation of new MIS features. Ensure compliance with internal policies and regulatory data requirements. Document procedures and update manuals related to MIS usage. Job Requirements:- Able to use CRM tools and Microsoft Office Suite, etc. Good at managing and analyzing customer data Can create and run email/SMS marketing campaigns Pays close attention to detail and keeps data accurate Works well with sales, marketing, and customer service teams Communicates clearly and professionally Learns new systems quickly and solves problems Understands customer behavior and helps improve their experience Preferred:- A minimum of 1-3 years of experience in customer service, care or support, sales or sales support, data analysis, business intelligence or related field. Familiarity with customer journey mapping Experience in customer service, marketing, or sales support Basic knowledge of HTML or email marketing tools Education:- Bachelors degree in Marketing, Business, IT or a related field. Key Skills:- Team work, Hardworking, Organizational Skills, Multitasking, Time management, Typing and data entry skills, Analytical Thinking, Attention to Detail, Data Management, Collaboration & Communication, Project Management

Role & responsibilities 1. Candidates must have experience in Zoho Tool. 2. Good Problem-Solving Skills and good knowledge of Data Structure. 3. Develop responsive and performance user-facing features using JavaScript frameworks (React, Angular) Html, and CSS predecessors. 4. Contribute to the ongoing proof of concepts and feature development of the products, working with the broadly defined scope and estimates. 5. Should have understanding of code versioning tools such as Git, SVN, Zoho . Skills: 1. Proficient in Zoho , HTML, CSS, JavaScript: Essential for all web development. 2. Expertise in Angular and React: Must have deep knowledge of any one of these frameworks. 3. Good Communication Skills: Able to articulate ideas clearly. 4. Strong Logical and Analytical Skills: For solving complex problems. 5. Familiarity with Version Control: Proficiency in Git or similar tools. 6. Responsive Design Principles: Capable of creating adaptive user interfaces. 7. Teamwork and Independence: Can collaborate and work solo effectively. 8. Knowledge of Testing Frameworks: Experience with Jest, Mocha, Jasmine, etc. 9. Continuous Learning: Stays updated with the latest technologies and practices. Note : You can also apply via - https://careers.oodles.io/jobs/1108/

Job Title: Pre-Qualifier CRM Team Company: Krishna Jewellers, Pearls and Gems Pvt. Ltd. Location: Hyderabad, India Department: CRM Job Type: Full-time Working Days: 6 days a week Preferred Candidate: Female with prior experience in CRM, lead qualification. Job Overview: Krishna Jewellers, Pearls and Gems is looking for a detail-oriented and proactive Pre-Qualifier to join our CRM Team . This is a non-customer-facing role, responsible for evaluating incoming online leads and efficiently assigning them to the appropriate Sales Executives based on product category, customer requirements, and team availability. The Pre-Qualifier acts as a critical link between marketing-generated leads and the online sales team, ensuring that customer inquiries are handled promptly, professionally, and with personalized attention. Key Responsibilities: Screen and evaluate online inquiries and leads received through the website, WhatsApp, Instagram, and other digital platforms. Understand customer interest, category (gold, diamond, pearls, silver), purchase intent, and assign leads to relevant sales executives accordingly. Use the internal CRM tool to log, track, and update all lead activities and status changes. Coordinate with the Online Sales team to ensure timely follow-ups and customer engagement. Escalate high-priority or high-value leads to senior team members as required. Monitor lead status to ensure follow-up is done within set timelines and no lead is missed. Generate daily and weekly reports on lead flow, conversion status, and team performance. Collaborate with marketing, digital, and sales teams to optimize lead assignment processes. Required Skills and Qualifications: Bachelor's degree in business, marketing, commerce, or related fields. Minimum 2 years of experience in a CRM, lead management, or sales coordination role—preferably in the jewellery, luxury retail, or e-commerce industry. Familiarity with CRM tools, lead dashboards, WhatsApp Business, and online customer service tools. Strong organizational and coordination skills with the ability to handle a high volume of leads. Basic understanding of jewellery categories and customer preferences. Good communication skills (written and verbal) in English and regional languages. Preferred Profile: Female candidates with experience in CRM, inside sales coordination, or online retail backend operations . Prior experience in the jewellery or luxury e-commerce segment will be a strong advantage. Tech-savvy, disciplined, and able to work independently in a fast-paced environment. Benefits: Competitive Salary & Incentives Provident Fund & ESI Paid Leave Health Insurance Annual Bonus Friendly & Growth-Oriented Work Culture To Apply: Email your updated CV to: hr@krishnapearls.com WhatsApp your profile to: +91 70933 26464

At Holiday Inn Club Vacations, were all about creating family moments and memories. And were looking for people who can help us create something new and rare - the most loved brand in family travel. Our goal is to grow our people, memberships, resorts, and guest love. Thats why we need individuals like you who will bring their passion to work every day. Who will instill confidence, trust, and respect. Who are eager to encourage success and build relationships. If so, were looking for you. POSITION DESCRIPTION: The Sr CRM Audience Specialist position will be responsible for supporting the strategic vision of Performance Marketing, by executing key audience segmentation requirements while ensuring audience selection and suppression criteria are built, reviewed and executed to the highest standards. The CRM Audience Specialist is responsible for executing against audience selection and suppression criteria to provide audience segments for communications used to help drive key business decisions and communication efforts. The role includes writing, reviewing and running queries against source data systems to generate a file that can be used for campaign execution. The CRM Segmentation Specialist will also support all Holiday Inn Club Vacations lifecycle(s) including (acquisition, retention, reactivation) and initiatives executed through Telemarketing and Digital Media Channels such as Web, SMS, MMS, and RVM. ESSENTIAL DUTIES AND TASKS: 1. Review of provided audience selection and suppression criteria to ensure completeness of information matches campaign, business unit and corporate standards for all audiences. Provide timely and detailed feedback for any areas that need review prior to or during audience build. 2. Develop deep understanding of selection and suppression criteria for each audience as well as data architecture of source data systems to allow for campaign execution. 3. Develop selection criteria utilizing SQL, Salesforce reports or Power BI to pull audiences. Perform self-QA on all audience selection/suppression and submit query results for validation prior to delivering audience files for execution. 4. Campaign setup, campaign member validation and phone setup in Salesforce Sales Cloud. Perform validation of all campaign setup to ensure that all elements are delivered against spec. 5. Detail-oriented and highly organized, excels at creating clear, comprehensive, and user-friendly documentation. With a strong ability to translate complex processes into accessible content, they ensure that information is accurate, consistent, and easy to follow. QUALIFICATIONS: Strong ability to learn data architecture and audience criteria quickly to write effective campaign selection and suppression criteria. Strong background writing SQL queries and developing reports in Salesforce report builder Experience in reviewing audience specs and turning requirements into executable queries, following QA protocol and ensuring audience criteria is followed, executed and delivered. Understanding of Salesforce Sales Cloud campaign setup to support campaign setup and QA. Self-starter with strong organizational skills and strong attention to detail and work ethic. Proficient in prioritizing and organizing assignments. Possess well-developed judgment, interpersonal and communication skills. Participates in proactive team efforts to achieve departmental and company goals. Must have the ability to thrive in a fast paced ever changing work environment as well as a collaborative team atmosphere.

TEAM LEADER - Insurance Leading automobile dealership for Tata Motors Ltd. looking for a talented professional to join the Motor Insurance Renewal team at Bangalore. You will be responsible for leading and monitoring the renewal team, preparing reports and increasing productivity through targeted plans. Skills and Qualifications: B.Com/ BBA Graduate with minimum 60% throughout from SSLC onwards. 3 years in a Team Leader role, out of a minimum 10 years experience. Experience in voice-calls and customer service. Proficiency in Excel, e-CRM, business WhatsApp campaigns and email communications. Maturity and leadership qualities to handle a team. Excellent communication skills in Kannada and English. Age between 32-35 years. Responsibilities: Increasing customer satisfaction and retention rates by training and daily monitoring of team's performance. Data management, Whatsapp campaigns and implementing of new plans. Monitoring voice calls for quality and ensuring improvements. Maintaining reports on team performance, productivity and customer retention. Co-ordinate with Insurance Companies and broker for problem resolution. Branch visits to determine catchment of customer inflows. Help team during heavier loads and any issues. Compensation as per industry standards with all statutory benefits of leave, PF, Bonus, Gratuity etc. If you are interested apply on this Phone:6366348597/ 9900060335 Mail ID: hiring1@preranamotors.com / hiring@preranamotors.com

Vimerse Infotech is looking for BDM IT Sales (Hunter) to join our dynamic team and embark on a rewarding career journey New Business Development:Proactively identify and pursue new business opportunities in the IT sector Conduct market research to identify potential clients and industries for expansion Sales Strategy:Develop and execute a strategic sales plan to achieve revenue targets and business objectives Identify key decision-makers and build strong relationships within target organizations Lead Generation:Utilize various channels for lead generation, including cold calling, networking, and leveraging industry events Collaborate with marketing teams to develop targeted lead generation campaigns Client Presentations:Deliver compelling sales presentations and proposals to potential clients Effectively communicate the value proposition of IT solutions and services Negotiation and Closing:Lead negotiation processes, addressing client concerns, and ensuring favorable terms for both parties Close sales deals to meet or exceed quarterly and annual revenue targets Pipeline Management:Maintain a robust sales pipeline, ensuring accurate and timely updates in CRM systems Provide regular forecasts and reports on sales performance Collaboration:Collaborate with internal teams, including pre-sales, delivery, and support, to ensure smooth client onboarding and satisfaction Work closely with other BDMs and cross-functional teams for knowledge sharing and collaborative efforts Market Intelligence:Stay informed about industry trends, competitor activities, and emerging technologies Provide feedback to the organization on market dynamics and competitive positioning

Job Description: We are looking for a motivated and experienced Real Estate Sales Specialist to join our team. The ideal candidate will have a strong background in real estate sales, excellent communication skills. Key Responsibilities: Channel Partner Management: Manage Channel Partner vertical and attend customers at the sales office. Sales Management: Manage the entire sales process, from initial contact to closing the deal. Property Presentation: Showcase properties to potential buyers, highlighting key features and benefits. Market Analysis: Stay updated with the latest market trends and developments to provide clients with accurate information. Client Relationships: Build and maintain strong relationships with clients to ensure repeat business and referrals. Documentation: Assist clients with the necessary documentation and legal formalities involved in buying the property. Team Collaboration: Work closely with the marketing and operations teams to develop effective sales strategies and campaigns. Reporting: Prepare and present regular sales reports and forecasts to the head of Sales. Qualifications: Education: Bachelors / Master’s degree in business, Marketing, Real Estate, or a related field. Experience: 0 - 5 years of experience in real estate sales. Skills: Excellent communication and negotiation skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. What We Offer: Attractive commission structure. Mobile and Transport reimbursement. Opportunities for professional development and career advancement. A supportive and collaborative work environment.

Job Summary: We are seeking a seasoned Senior Customer Relationship Manager (CRM) with over 15 years of experience in managing pre and post-sales operations in the real estate sector. The ideal candidate should have a holistic understanding of customer lifecycle management, strong command over CRM systems, and the ability to lead large teams. This individual will play a critical role in enhancing customer satisfaction, ensuring timely collections, managing escalations, and driving business relationships that support revenue goals. Key Responsibilities: Leadership & Team Management: Lead, mentor, and motivate a CRM team. Oversee end-to-end customer journey from booking to possession and post-handover service. Conduct regular team briefings, reviews, and bi-weekly performance meetings. Customer Lifecycle Management: Handle both Pre-sales (customer documentation, verification, agreement execution, bank loan support) and post-sales activities (payment follow-up, possession, issue resolution). Ensure timely communication like welcome letters, demand notes, payment reminders, and legal documentation. Prepare and monitor Sale Agreements, Construction Agreements, Sale Deeds, and related documentation. Escalation Handling & Issue Resolution: Manage and resolve complex customer queries and escalations with empathy and efficiency. Liaise with Legal, Technical, Finance, and other departments for cross-functional issue resolution. Ensure first-level resolution and track customer satisfaction metrics. Revenue Collection & Finance Coordination: Achieve monthly collection targets and reduce debtor days. Maintain payment receivable balance sheets and coordinate with the Accounts team for reconciliation. Calculate interest for delayed payments and ensure timely follow-ups. Process & Strategy: Implement and improve CRM processes, SOPs, and systems. Ensure all customer interactions align with brand guidelines and high service standards. Contribute to strategic planning, negotiation of contracts, and operational audits. Reporting & Compliance: Regularly report CRM KPIs, customer feedback, collection status, and escalation updates to senior leadership. Maintain data accuracy, system hygiene, and regulatory compliance across CRM tool. Client Engagement & Business Support: Support business development through customer feedback, referral programs, and community engagement. Build long-term relationships with clients, investors, and channel partners. Contribute to customer engagement events, surveys, and loyalty programs. Key Skills & Competencies: Excellent verbal and written communication skills Proven leadership & team management abilities Strong interpersonal, negotiation, and public relations skills Strategic thinking and problem-solving mindset Conflict resolution and escalation handling expertise Process-driven with strong attention to detail Knowledge of real estate tools, CRM systems, and industry documentation Analytical and logical reasoning capabilities Customer-centric mindset with a focus on satisfaction and retention Preferred Qualifications: Bachelors/Master’s degree in Business Administration, Marketing, or a related field. Experience in reputed real estate firms or similar customer-facing industries. ERP/CRM tool proficiency (Sell do, Salesforce, Zoho, etc.). Why Join Us? Work in a dynamic real estate environment with opportunities to grow. Be part of a customer-first culture driven by values and innovation. Lead impactful customer experience initiatives.

Role & responsibilities 1. CRM System Management: o Maintain and update the CRM system to ensure accurate and up-to-date customer data. o Configure and customize the CRM platform to meet the needs of various business units, ensuring seamless integration with other systems. 2. Customer Data Analysis: o Analyze customer data to identify trends, preferences, and opportunities for personalized engagement. o Generate reports and dashboards to track key CRM metrics such as customer acquisition, retention, lifetime value, and engagement rates. 3. Campaign Management and Automation: o Develop and execute automated marketing campaigns using the CRM platform, including email marketing, SMS, and other communication channels. o Personalize customer interactions through data-driven content, offers, and messaging. o Monitor campaign performance and optimize based on data insights to improve ROI and customer response rates. 4. Customer Journey Mapping: o Map out customer journeys to identify key touchpoints and opportunities for engagement. o Implement strategies to enhance the customer experience at each stage of the journey, from acquisition to retention. o Collaborate with other teams, such as sales and customer service, to ensure a cohesive customer experience across all channels. 5. Data Quality and Compliance: o Ensure the accuracy and completeness of customer data within the CRM system, implementing data cleansing and validation processes as needed. o Maintain compliance with data protection regulations such as GDPR, ensuring that customer data is handled securely and ethically. 6. Collaboration and Communication: o Work closely with marketing, sales, customer service, and other departments to align CRM strategies with overall business goals. o Provide training and support to team members on CRM best practices and system usage. o Act as a liaison between the CRM system vendor and internal stakeholders to address any system-related needs or issues. 7. Continuous Improvement: o Stay updated on the latest CRM trends, tools, and best practices to continually enhance the companys CRM capabilities. o Propose and implement new features, processes, and technologies to improve customer engagement and satisfaction. o Conduct regular reviews of CRM effectiveness, making recommendations for adjustments or improvements as necessary. Preferred candidate profile - Bachelors degree in marketing, Business Administration, Information Systems, or a related field. - Minimum of 8+ years of experience in CRM management or a similar role, with proficiency in CRM platforms such as MoEngage, Salesforce, HubSpot, Microsoft Dynamics, WebEngage or similar tools. - Proficiency in using CRM reporting tools, SQL, and data visualization software is a plus.

Role & responsibilities As the CRM Data Analyst, you will play a key role in analyzing and interpreting customer data to enhance the company's CRM strategies and improve overall customer experiences. Collecting and analyzing customer data Using CRM systems to manage relationships Developing new ways to meet customers needs Handling customer complaints Overseeing the interactions between customers and key team members, such as Customer Service Representatives Creating and executing retention campaigns Developing marketing campaigns to attract new customers Collaborating with sales, marketing, customer service and operations teams to improve the customer experience Preferred candidate profile - Bachelors degree in marketing, Business Administration, Information Systems, Business analytics or a related field. - Minimum of 8+ years of experience in CRM management or a similar role, with proficiency in CRM platforms such as MoEngage, Salesforce, HubSpot, Microsoft Dynamics, WebEngage or similar tools. - Proficiency in using CRM reporting tools, python, power bi, SQL, and data visualization software is a plus.

Hi All, Company Website: https://www.remoteresource.com/ Hire Remote Staff & Virtual Employees | Remote Hiring Experts Remote Resource makes remote hiring easy. Hire remote staff and employees across finance, IT, and more. Hire a Virtual Employee Now. www.remoteresource.com LinkedIn Page: https://www.linkedin.com/company/remoteresourcellc/ Job Title: GHL CRM Expert Job Type: Full-time Experience: 1-4 Years About the Role: We are looking for a highly skilled and experienced Go High Level (GHL) Expert to join our dynamic team. This role requires a proactive individual who is deeply familiar with the GHL platform and can take ownership of CRM setups, funnel development, automation workflows, and membership site creation. The ideal candidate will bring strategic thinking, technical expertise, and a keen eye for user experience. Key Responsibilities: Set up, customize, and manage the Go High Level CRM for clients and internal projects. Create and optimize sales funnels, websites, and landing pages using GHLs drag-and-drop builder. Design and implement automated workflows for lead generation, nurturing, and client retention. Build and manage course content using GHL’s membership and e-learning features. Integrate third-party tools and APIs with GHL for enhanced functionality. Troubleshoot and resolve issues related to platform functionality, automation, or integrations Collaborate with marketing, sales, and tech teams to align CRM strategies with business goals. Monitor and analyze performance data to improve system efficiency and user experience. Required Qualifications: 1-4 Years of proven experience with Go High Level (GHL) Strong understanding of CRM architecture and automation workflows Proficiency in funnel building, landing page design, and web form integration Experience with GHL Memberships for course/module creation Familiarity with email marketing, SMS campaigns, and pipeline management Ability to manage multiple projects simultaneously and meet tight deadlines Strong communication and problem-solving skills Basic knowledge of HTML/CSS is a plus.

Drive lead gen via LinkedIn, ZoomInfo; run outreach, qualify leads (BANT), schedule meetings, update CRM, track AWS trends, and align with sales/marketing for smooth handover and strategy.

Business Development Manager - Ecommerce Sales Location: Bangalore (On-Site at MG Road) Experience: 3 to 5 years Job Summary: Scale Vista is hiring a Business Development Manager to drive new client acquisition and brand visibility. This cross-functional role combines B2B sales, data scraping, digital marketing, and strategic outreach to grow our eCommerce consulting business across platforms like Amazon, Flipkart, and Quick Commerce. The ideal candidate has hands-on experience in agency sales, with a strong consultative selling approach. Key Responsibilities: Drive the full sales funnel: prospecting, pitching, proposals, and closures Identify high-potential eCommerce and D2C brands, represent Scale Vista in client meetings and demos Conduct account audits and discovery calls to understand brand performance, client needs, pain points & next steps Run multi-channel lead-gen campaigns (LinkedIn, Email, Webinars) Collaborate on content: decks, case studies, social media posts Own and drive P&L for assigned clients categories across ecommerce marketplaces and quick commerce platforms Work closely with founder and cross-functional teams Required Skills: Core Sales Skills: B2B sales prospecting, lead generation campaigns, Consultative selling, CRM management (pipeline hygiene, stage tracking, follow-ups), proposal and pitch creation, client relationship management, LinkedIn Outreach & Dripify automation, content collaboration. Analytical & Reporting Skills: Excel & Google Sheets (Pivot tables, VLOOKUP, dashboards), data driven decision making, account auditing, market segmentation (ICP identification) Languages: English (Understand, Speak and write) and Hindi (Understand, Speak) Tools: LinkedIn Sales Navigator, Google Sheets / Excel (Pivot tables, VLOOKUP, basic dashboards), Qualifications: Bachelor's degree in Business, Marketing, or related field 3 to 5 years in B2B sales/marketing, ideally in eCommerce/SaaS/agency services Excellent communication, storytelling, and consultative selling skills Familiarity with Amazon Seller Central or Flipkart Seller Hub or selling to eCommerce/D2C brands Ability to communicate with executive audiences (English and Hindi). Excellent project management, people management, and organizational skills. Proficiency in Excel and other reporting tools

Night Shift: 6:30 PM to 3:30 AM (Cab Facility will be provided for both sides) Daily Tasks: 1. Update all sales and form statistics from the previous day every morning before starting the day. 2. Maintain and update sales and forms in the designated sheet. 3. Check and respond to all emails. 4. Review all Hangouts messages to ensure tasks are on track. 5. Update the sheet with submitted forms, including honoree names and sales leader names, to assist team with evaluations. 6. Mark all released scorecards. 7. Notify sales leaders about pending nominations and sales deals after releasing scorecards. 8. Follow up via email and calls on tasks assigned by the manager, such as working on past awardee data for launchpads. 9. Keep the agenda updated with speaker details and necessary changes. 10. Contact speakers via calls and emails regarding their panel and Keynote topics. 11. Manage nomination deals, ensuring smooth transition to the scorecard-released stage. 12. Create and maintain a portal for awardees and non-awardees. 13. Conduct follow-ups through calls, emails, or WhatsApp for marketing delivery submissions, as coordinated with the delivery team and by reviewing sales deals regularly. 14. Collaborate with the team to address dashboard and portal-related issues and resolve challenges during order creation. 15. Draft and send introduction emails for sponsors and exhibitors after creating their orders to initiate follow-ups. 16. Maintain a sheet to track marketing deliverable submissions, ensuring all updates are accurately reflected on the dashboard. 17. Maintaining sales deals in HubSpot after verifying them with sales leaders for the transactions they have completed. Additional Responsibilities: Keep track of all plaques, speakers, agendas, and marketing materials for magazine preparation ahead of the conference. All panel discussion details and keynote speaker introduction emails must be completed before the conference to ensure they can coordinate with each other prior to appearing on stage at the event. Perform other tasks as required based on process needs, especially as conferences approach.

Roles and Responsibilities Manage investor relations through effective communication, ensuring timely updates on investment strategies and reporting. Develop and implement CRM strategies to enhance relationships with investors, limited partners, and other stakeholders. Prepare comprehensive investor reports, including financial statements, market analysis, and portfolio performance reviews. Collaborate with cross-functional teams to identify new business opportunities and develop investment strategies aligned with company goals. Ensure compliance with regulatory requirements related to investor communications and disclosures. Desired Candidate Profile 1-5 years of experience in Investor Relations or a similar role within the Private Equity industry. Strong understanding of CRM management principles and practices for managing complex datasets. Excellent analytical skills for preparing detailed investor reports using various tools such as Excel or PowerPoint. Ability to work effectively under pressure to meet tight deadlines while maintaining high-quality output standards.

The main task will be client calling. A polite and professional communication style Confidence in handling client conversations Basic working knowledge of Excel, Word, and PowerPoint Willingness to assist with follow-ups and documentation