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2.0 - 4.0 years

3 - 5 Lacs

Ahmedabad

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Job Summary: We are looking for a detail-driven and tech-savvy Sales Coordinator to streamline sales operations using CRM software. This role involves managing field force tracking, verifying beat plans, coordinating TA/DA, and supporting event-based activities like exhibitions. You will ensure data accuracy, compliance, and seamless coordination across the sales function. Key Responsibilities: CRM & Sales Activity Management Maintain and update records of leads, customers, and sales activities in the CRM. Monitor daily check-in/check-out status of field sales employees using GPS-enabled CRM tools. Ensure proper logging of visits and meetings aligned with the approved beat plans. Generate and share daily/weekly reports on sales team movement and performance. Beat Plan & Field Force Tracking Review and validate beat plans submitted by sales staff across regions. Compare beat plans with real-time check-in data to identify gaps and anomalies. Coordinate with regional managers to optimize market coverage and sales frequency. TA/DA Coordination Verify travel and daily allowance (TA/DA) claims using CRM data, including visit logs and locations. Prepare consolidated reports for HR/accounts to process monthly reimbursements. Ensure timely documentation and flag irregularities in claims. Event & Exhibition Management Create events and activity schedules (e.g., exhibitions, dealer meets) in the CRM. Coordinate with the marketing and sales teams for participation and lead capture. Monitor post-event follow-up and lead conversion tracking. Reporting & Communication Compile actionable reports and dashboards on team performance, productivity, and sales KPIs. Support cross-functional coordination between sales, HR, accounts, and marketing. Act as a support point for sales team members regarding CRM access and functionality. Qualifications: Bachelors degree in Business Administration, Sales, or related discipline. 2–4 years of experience in sales coordination, CRM operations, or sales backend support. Proficiency in CRM tools (Salesforce, Zoho, LeadSquared, or similar). Solid understanding of sales processes, beat planning, and field force management. Strong Excel and report-generation skills.

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12.0 - 15.0 years

15 - 20 Lacs

Chennai

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Graduation Experience in handling ERP - CRM Software 12-15 years experience CRM Manufacturing / Retail industry experience added advantage Required Candidate profile CRM Strategy development CRM workflows to support dealer engagement CRM system implementation & maintenance CRM for marketing campaigns, schemes, data management, Sales team support, Customer service

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2.0 - 7.0 years

2 - 5 Lacs

Mumbai

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About the Opportunity Are you passionate about transforming careers and helping individuals achieve their academic goals? If yes, this role is for you! We are looking for driven and persuasive Senior Admission Counsellors who are excited to join a fast-paced EdTech environment where education meets innovation. This is a golden opportunity to grow your career in a performance-driven culture that rewards dedication and impact. Key Responsibilities Proactively engage assigned leads via an auto dialer to initiate meaningful conversations. Conduct high-quality qualification calls to assess lead interest, need, and program fit. Build strong rapport and establish trust through clear, empathetic communication. Influence and schedule Video Counselling (VC) sessions with dedicated Admission Counsellors. Ensure a smooth and timely handover between learner and counsellor, supporting a seamless enrollment process. Maintain up-to-date CRM records of all interactions, follow-ups, and outcomes. Candidate Profile Minimum 2 years of EdTech sales experience (Study Abroad experience is a plus). At least 1 year in the current organisation with proven performance. Graduate in any stream (mandatory). Comfortable working 6 days/week in an individual contributor role. Strong track record of meeting or exceeding targets . What You Must Have Exceptional verbal communication and fluent English. Confidence to influence decision-making through structured conversations. Empathy-driven listening skills and consultative sales approach. Basic MS Office skills and CRM management experience . Willingness to learn and thrive in a result-oriented, high-energy environment. Why Join Us? Work with an innovative EdTech brand that s changing lives. Transparent, merit-based growth opportunities. Supportive environment with robust training and mentorship. Performance-based incentives + professional development. Apply now to be a part of a mission that s shaping the future of education! Goodcommunicationskills, Report Buliding, Inside Sales, Edtech Sales, Crm & Data Management, Target Driven, Admission Counsellor, Presentaion Skills, Sales Negotiations, Inside It Sales, Time Management, Sales Acumen

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3.0 - 5.0 years

1 - 4 Lacs

Pune

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Roles and Responsibilities For CRM -CLIENT RELATIONSHIP MANAGEMENT Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Develop and implement strategies to improve customer recovery rates, reducing churn and increasing revenue growth. Collaborate with cross-functional teams to identify opportunities for process improvements, driving business results. Provide exceptional service to clients by resolving issues promptly, escalating concerns when necessary, and maintaining open lines of communication. Ensure timely follow-ups on outstanding tasks, meeting deadlines, and delivering accurate reports as required. Desired Candidate Profile 3-5 years of experience in Client Handling & CRM management. Excellent English language skills (written & spoken). Strong Business Communication skills with ability to articulate thoughts clearly. Proficiency in using MS Office applications (Word, Excel) for data analysis and reporting purposes. WALK-IN INTERVIEW DETAILS Dates: 29th & 30th May 2025 Time: 10:00 AM to 5:00 PM Venue: Paysquare Head Office Address: 1537, Bhakti Premium, Old Mumbai-Pune Road, Dapodi, Pune 411012 Contact us on :- 8484863013/+91 2069 1079 71 Share your resumes on careers@paysquare.com Please come for the walk in interview , Looking for your next career move in CRM? Walk in for an interview this 29th & 30th May!

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7.0 - 10.0 years

35 - 40 Lacs

Gurugram

Hybrid

Role & responsibilities: Solution Design : Develop and design tech-infused solutions that align with business objectives and client requirements. Integration : Ensure seamless integration of CRM systems with other business applications and processes. Process Optimization : Analyze and optimize business processes to improve efficiency and customer satisfaction. Stakeholder Collaboration : Work closely with stakeholders to understand their needs and provide technical guidance. Compliance : Maintain awareness of compliance with policies and procedures related to CRM systems. Technical Leadership : Provide technical leadership and mentorship to the development team. Documentation : Create and maintain detailed documentation of CRM architecture, processes, and configurations. Preferred candidate profile: Contact Centre Management Customer Experience (CX) Management Outsourcing Tech-infused Digital Capabilities. CRM (Strategy, Implementation & Delivery) Business Development & Sales Operational Management (BPO / Contact Centres) Client, Project & Account Management (Client B2B) Outsourced Service Environments (BPO & Contact Centres) Omni Channel Contact Centres, Digital Marketing, social media CRM, Back Office, Transactional & Telephony based Technologies Multi-Stakeholder Management Service Delivery Management (Software, SaaS) preferred Commercial Management Offshore Contact Centre / BPO Delivery models Contract & Project Management Third Party Vendor Management Ideally experienced in working across all industry verticals including public sector.

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1.0 - 3.0 years

2 - 5 Lacs

Noida

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Location: Noida (Work from Office) Shift: Night Shift (US Time Zone) Job Type: Full-time We are looking for a results-oriented CRM Marketing Specialist to join our marketing team in Noida. This role is ideal for someone who understands the customer journey and knows how to leverage CRM platforms to run high-converting marketing campaigns through email, SMS, and automation. You will play a key role in customer engagement, retention, and revenue growth. Key Responsibilities: Plan and execute targeted marketing campaigns via email and SMS to drive engagement, nurture leads, and improve customer lifetime value. Manage CRM marketing automation workflows including lead nurturing sequences, win-back campaigns, cart abandonment, re-engagement, and onboarding flows. Build and manage campaign calendars in alignment with product launches, promotions, and seasonal trends. Segment and manage customer lists based on behavioral, demographic, and lifecycle data. Monitor campaign performance metrics (open rates, CTR, conversions, etc.) and optimize based on data-driven insights. Collaborate with content, design, and sales teams to ensure consistent messaging across channels. Maintain CRM hygiene and ensure accurate data for segmentation and personalization. Stay updated with industry best practices and compliance standards (CAN-SPAM, GDPR, etc.). Requirements: 24 years of experience in CRM marketing, campaign management, or email/SMS marketing. Hands-on experience with CRM tools like HubSpot, ActiveCampaign, Klaviyo, Salesforce, Zoho, etc. Strong knowledge of email and SMS campaign setup, segmentation, automation, and reporting . Understanding of customer lifecycle and marketing funnel strategies. Excellent written communication and attention to detail. Comfortable working in a night shift (US hours) from our Noida office . Bachelor's degree in Marketing, Communications, or a related field. What We Offer: Opportunity to work in a fast-paced, global marketing environment. Competitive salary with performance-based growth. Collaborative team and a supportive work culture. Exposure to international clients and markets.

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1.0 - 5.0 years

2 - 5 Lacs

Mumbai

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Possession Coordination: Schedule and manage possession dates, ensuring timely handovers to buyers. Documentation Management: Ensure all necessary documents, including possession letters, sale deeds, and NOCs, are prepared and handed over to buyers. Buyer Communication: Serve as the primary point of contact for buyers during the possession process, addressing queries and concerns promptly. Quality Checks: Conduct final inspections of properties to ensure they meet quality standards and are ready for possession. Compliance: Ensure all legal and regulatory requirements are met during the possession process. Issue Resolution: Address and resolve any post-possession issues or defects reported by buyers. Reporting: Maintain and update records related to possession activities, providing regular reports to management.

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5.0 - 8.0 years

16 - 31 Lacs

Bengaluru

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Business Operation A Business Operations professional plays a pivotal role, tasked with streamlining and optimizing business processes to ensure maximum efficiency and effectiveness. The individual will be responsible for the overall management and support of the business team, providing strategic insights and operational excellence that drive revenue growth. This role requires a keen analytical mindset, a deep understanding of business strategies, and the ability to foster collaboration across various departments. In addition to the foundational responsibilities, the individual will be expected to: Develop and implement process improvements to enhance productivity. Forecasting and performance tracking. Monitor and analyze key metrics to identify trends and areas for improvement. Ensure the alignment of business strategies with company goals. Maintain and optimize the Customer Relationship Management (CRM) system. Train staff on CRM best practices to ensure accurate data entry and usage. Generate reports and analytics from CRM data to support strategic initiatives. Job Requirements CRM Management Maintain and optimize the Customer Relationship Management (CRM) system. Train sales staff on CRM best practices to ensure accurate data entry and usage. Generate reports and analytics from CRM data to support sales strategy. Sales Forecasting and Reporting Prepare and present regular sales forecasts to senior management. Develop and maintain sales performance dashboards. Analyze sales data to provide actionable insights and recommendations. Strategic Planning and Support Collaborate with sales leadership to formulate and execute sales strategies. Assist in the development of sales training programs. Support the sales team with tools and resources to enhance their performance. Cross-Functional Collaboration Work closely with marketing, finance, and product teams to align sales initiatives. Coordinate with operations and logistics to ensure seamless order fulfilment. Facilitate communication between sales and other departments to ensure cohesive strategy execution. Required skills and qualifications Education and Experience Bachelor's degree in Business, Marketing, or a related field. Minimum of 6- 8 years of experience in sales operations or a similar role. Proven track record of success in sales process optimization and CRM management. Technical Skills Proficiency in CRM software and other analytical tools. Strong analytical skills and ability to generate actionable insights from data. Advanced knowledge of Excel and other data analysis tools. Soft Skills Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work collaboratively across departments.

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5.0 - 8.0 years

4 - 8 Lacs

Mumbai

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Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The CRM Lead is responsible for shaping and executing the companys CRM strategy to drive customer engagement, retention, and business growth. This role ensures the effective use of customer data, manages multi-channel campaigns, and ensures compliance with privacy and spam regulations. The CRM Lead will oversee CRM operations, collaborate with cross-functional teams, and lead the execution of CRM initiatives that maximize customer value and align with broader business objectives. What are we looking for Technical Skills: CRM Systems Expertise:Advanced proficiency in CRM platforms (Salesforce, Adobe Campaign, Dot Digital, Comarch). Marketing Automation & Personalization:Experience with campaign automation, segmentation, and customer journey mapping. Data Management & Analytics:Strong ability to analyze customer data, derive insights, and optimize targeting strategies. Compliance & Governance:Knowledge of data protection laws, spam regulations, and industry best practices. Core Competencies:Strategic Thinking:Ability to develop and implement data-driven CRM strategies. Project Management:Strong organizational skills to manage multiple campaigns and deadlines. Collaboration & Communication:Experience working cross-functionally with internal teams and external partners. Problem-Solving:Proactive approach to troubleshooting campaign or system issues. Attention to Detail:Ensuring high accuracy in campaign execution, testing, and reporting. Experience:5-8 years of experience in CRM management, marketing automation, or customer engagement roles. Proven experience leading CRM campaigns, developing customer segmentation strategies, and optimizing engagement initiatives. Experience working with cross-functional teams in a large enterprise or consumer-focused business. Previous experience in retail, energy, financial services, or e-commerce sectors is advantageous. Education:Bachelors degree in Business, Marketing, Data Analytics, or a related field (Masters degree is a plus). Certifications in CRM systems (e.g., Salesforce Certified Administrator/Consultant) or data analytics are highly desirable. Roles and Responsibilities: Strategic CRM Leadership:Develop and execute CRM strategies aligned with business goals to enhance customer lifecycle managementOversee CRM roadmaps, campaign calendars, and customer engagement initiativesEnsure compliance with local privacy laws, spam regulations, and internal contact rulesCRM Campaign Strategy & Execution:Manage requests from marketing and business teams, ensuring campaign execution aligns with strategic goals Develop and allocate offers, ensuring appropriate segmentation and customer targetingLead the creation and execution of multi-channel campaigns, including email, SMS, push notifications, and loyalty programs Oversee approval processes with legal, compliance,privacy,and external partners before campaign executionCustomer Data Management & Insights:Manage customer segmentation strategies, ensuring data integrity and complianceDevelop and implement targeted offers using segmentation tools (e.g.,Comarch) and coordinate execution with hub teamsConduct audience segmentation reviews and ensure data alignment with CRM systemsContent&Asset Management:Source and provide creative assets,copy points, and campaign mechanics for execution teamsEnsure consistency and accuracy in content across customer touchpointsCollaborate with creative teams to produce high-quality campaign materialsCross-Functional Collaboration&Stakeholder Engagement:Work with internal stakeholders (e.g.,marketing,digital,compliance) to ensure seamless campaign execution Coordinate external partner approvals before campaign briefingOversee the internal approvals process,ensuring adherence to legal and compliance requirementsCampaign Performance Monitoring & System Management:Load campaign details into tracking systems (e.g.,Synops,Comarch,CLIENTMe) and oversee activationConduct live proof testing of links, content, and interactive campaign elements (e.g.,countdown timers, forms)Validate final production builds in relevant systems (e.g.,Comarch for AU,Radium for NZ) before launchTrack and analyze campaign performance, reporting on key metrics (e.g., engagement,retention,ROI)Issue Management&Crisis Response:Facilitate issue resolution and triage processes across ANZ campaignsCoordinate with IT, privacy, legal, and external partners to address campaign or system issuesImplement corrective actions, including campaign pauses or customer communicationsManage CLIENTRewards Unlocked (B2B2C) CRM activity, including briefing and testing business rulesOversee NZ loyalty programs,including EDR offer loading,approvals,and data reporting coordination.Support new partner onbo Qualification Any Graduation

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0.0 - 3.0 years

1 - 2 Lacs

Vadodara

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Location - Vadodara ( Gorwa ) – Mandatory English Communication Salary - 2.6LPA (Based on Your Interview ) – Day shifts for female candidates –6 Day Working ( Rotational Shift ) - Multinational company Company: Well-known Pan India brand

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5.0 - 10.0 years

5 - 12 Lacs

Greater Noida

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Knowledge of all post sales Activities & Processes, Preparation & Execution of Post sales documents like Builder Buyer Agreement, Demand, Reminder, Receipt, transfer set, cancellation, Bank Documents like TPA, PTM etc. Required Candidate profile FEMALE PROFILES.Experience of working in REAL ESTATE CRM Dept-Handling both Backend Operations and Frontend activities with knowledge of Farvision software. Send resumehr@acegroupindia.com

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1.0 - 5.0 years

12 - 16 Lacs

Mumbai

Work from Office

Skills: Marketing Automation, Data Analytics, Social Media Strategy, CRM Management, SEO Optimization, Customer Retention, Key Customer Aquisation, Sales Force building, Role Overview We are looking for a go-getter from day onesomeone who is proactive, strategic, and eager to make an impact The right candidate will have the autonomy to develop and execute a sales and marketing strategy, expand our market reach, and drive revenue growth There is no limit to success in this role for the right person. Key Responsibilities Develop and implement a nationwide sales and marketing strategy for our CNC Plasma, Welding Automation, and upcoming Laser Welding & Cutting machines. Identify new business opportunities, build strong customer relationships, and drive B2B sales growth. Establish and manage a high-performing sales team to penetrate the market effectively. Build and strengthen relationships with industrial clients, distributors, and OEMs. Oversee digital marketing, branding, and lead generation activities. Stay ahead of industry trends, analyze competitors, and implement strategies to maintain a competitive edge. Work closely with the technical and product development teams to align sales strategies with product offerings. Drive sales targets and ensure overall business growth. Requirements 5+ years of experience in B2B sales & marketing, preferably in industrial automation, welding, plasma cutting, or CNC machinery. Strong leadership and team management skills. Excellent negotiation, communication, and presentation skills. Proven track record of achieving sales targets and business expansion. Willingness to travel across India as required. Engineering or business degree preferred, but experience and a results-driven mindset matter more.

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0.0 - 4.0 years

1 - 3 Lacs

Chengalpattu, Kancheepuram, Chennai

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Were Hiring: Dynamic Tele Sales Executives B2B Onboarding Join our growing team! We are looking for enthusiastic Tele Sales Executives to connect with business owners and vendors , and help onboard them onto our online platform . Youll be responsible for: Explaining platform benefits Handling inquiries professionally Converting leads into successful registrations If youre a strong communicator with a passion for sales and digital platforms, wed love to hear from you!

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5.0 - 10.0 years

16 - 31 Lacs

Chennai

Remote

We are looking for a Project manager, with PMP Certification and 5+ years project management experience and who can start IMMEDIATE and have handled multiple projects and technologies in parallel. Must be having 10 to 15 years IT experience Must be managed 2 or more SAP project, strong knowledge in SAP FICO Should have managed other projects as well ( other than SAP technology ) Candidates who got experience in SAP and Other project will be given preference Must be having hands on experience in end to end project handling Excellent communication skills

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4.0 - 8.0 years

0 - 1 Lacs

Pune

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Support the front office team for customers issues. Document preparation Reconciling the customer's accounts & confirming the balances. Timely issuance of documents related to sales. Timely reconciliations of the Bank Accounts. Monthly/weekly reporting to Management/various teams as per agreed SLA's. Preparing of reports with Qualitative Analysis of the data.

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1.0 - 5.0 years

3 - 9 Lacs

Nashik

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Responsibilities: * Manage existing accounts through CRM tools * Drive B2B sales growth * Meet revenue targets * Build new business opportunities * Collaborate with marketing team on campaigns Travel allowance

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1.0 - 3.0 years

0 - 3 Lacs

Mumbai Suburban

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Role & responsibilities 1. Reach out to leads obtained from different platforms via phone calls, emails, and messages, effectively communicating the value proposition of our products/services. 2. Assess the interest level and suitability of leads by asking relevant questions and gathering necessary information to determine their potential as sales opportunities. 3. Evaluate leads and assign them to the appropriate sales personnel based on criteria such as geographic location, industry, and product interest, ensuring alignment with the sales team's expertise and capacity.. 4. Maintain regular communication with the sales team to receive updates on leads assigned to them and ensure their progression through the sales pipeline. 5. Record all interactions and ensure that the sales team updates are accurate in the CRM system, ensuring that lead information is up to date. 6. Collaborate closely with the sales team to facilitate smooth handoff of qualified leads, provide relevant background information, and offer ongoing support as needed. 7. Generate reports on lead calling activities, lead qualification outcomes, and lead assignment status to track progress and optimize performance. 8. Ensure the sales team consistently updates lead statuses and uploads necessary documents (e.g., invoices, channel partner details) in the CRM when the lead is won. 9. Follow up with the sales team and confirm the lead won through direct customer verification. 10. Maintain accurate records and prepare regular analytics to evaluate lead source effectiveness and platform performance. Preferred candidate profile Women candidates are preferred.

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2.0 - 5.0 years

2 - 5 Lacs

Pune

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About COREEHS: COREEHS, a globally renowned Safety Management Consulting Company active for last 16 years, is at the forefront of implementing robust safety standards in various industries. Job Overview: We are looking for a Business Development Executive with experience in selling services solutions to industries such as construction, oil & gas, manufacturing, infrastructure, and industrial sectors. The ideal candidate should have a strong background in business development for services like Manpower Outsourcing, Software Services, Training Services, Animation Videos, Scaffold Contract Services, and Consulting Services etc. Key Responsibilities: Identify & generate leads for safety-related services in target industries. Develop & maintain relationships with corporate clients, safety managers, and decision-makers. Promote and sell Safety Manpower Outsourcing, Safety Training, Safety Software, Safety Animation Videos, Safety Consulting, and Scaffold Contract Services. Prepare & present proposals, quotes, and business pitches to prospective clients. Work on B2B, B2C sales, corporate tie-ups, and partnership development. Negotiate contracts and close deals in alignment with company goals. Stay updated on industry trends, compliance regulations, and safety standards. Achieve sales targets, revenue growth, and market expansion goals. Collaborate with internal teams (marketing, operations, training) to ensure service delivery. Key Requirements: 2-5 years of business development experience in safety-related services. Strong knowledge of industrial safety, HSE compliance, and safety regulations. Proven track record in B2B sales, corporate partnerships, and client acquisition. Excellent communication, negotiation, and presentation skills. Experience in selling services such as Safety Training, Safety Software, HSE Consulting, or Industrial Manpower Outsourcing. Ability to generate leads, close deals, and achieve revenue targets. Willingness to travel for client meetings and business development activities. Why Join Us? Work with a leading Safety Management Consulting company. Competitive salary + incentives based on performance. Career growth opportunities in the HSE and industrial safety sector. Opportunity to work with top-tier clients in construction, oil & gas, manufacturing, and more. Interested candidates who can join immediately will be given preference. submit CV via WhatsApp or call at 9227695202

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0.0 - 5.0 years

1 - 4 Lacs

Bengaluru

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Job Title: Student Counsellor Location: Office-based (Central Bangalore) Company: MGM Global A premier study-abroad advisory consultancy guiding students through every step of their international education journey. Key Responsibilities Lead Generation & Outreach: Make cold calls and send targeted emails to prospective students and parents. Qualify inbound leads and update CRM with accurate lead information. Counselling & Consultation: Conduct one-on-one consultations to understand academic goals, budget, and country/program preferences. Present tailored study-abroad options, including universities, courses, fees, and scholarships. Application Management: Assist students in completing application forms and gathering required documents. Liaise with partner universities to track application status and secure offer letters. Sales & Conversion: Clearly explain service fees, payment processes, and timelines. Close sales by guiding students through fee payments and service agreements. Post-Admission Support: Coordinate visa document preparation and submission. Follow up regularly to ensure students meet pre-departure requirements. Qualifications & Skills Bachelors degree (any discipline); Education/International Relations background preferred. 12 years’ experience in student counselling, tele-sales, or customer service. Exceptional verbal and written communication in English; additional regional languages a plus. Strong interpersonal skills with the ability to build rapport and trust quickly. Results-driven, target-oriented mindset with proven sales or conversion track record. Familiarity with CRM tools (e.g., Zoho, Salesforce) and MS Office suite. Ability to work collaboratively in a fast-paced, team environment. What We Offer Competitive salary plus performance-based incentives. Professional growth through regular training on global education trends. Supportive, collaborative office culture in Central Bangalore. Opportunity to impact students’ careers and build long-term industry relationships. How to Apply: Send your resume and a brief cover letter to sapna@mgmglobal.co with the subject line “Student Counsellor Application – [Your Name]”. Applications without a cover letter will not be considered. Join MGM Global and help students turn their international education dreams into reality!

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1.0 - 3.0 years

3 - 5 Lacs

Gurugram

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Customer Success Manager Company: Badho Technologies Private Limited Location: Udyog Vihar, Gurgaon (Onsite) Position: Customer Success Manager About the Company: Badho is a platform designed to optimize the existing retail funnel by streamlining communication between distributors, wholesalers, and retailers. Our goal is to automate the order request generation process, allowing business owners to focus on other important tasks. By bringing every retailer onto a single platform, we simplify the execution of brand activities and enhance the overall ordering experience, leading to increased sales for FMCG Brands. Job Overview: Badho is looking for a dedicated and customer-focused Customer Success Manager to join our team. In this role, you will be the key point of contact for our customers, ensuring they receive maximum value from our platform. Youll work closely with internal teams to solve customer problems, improve user adoption, and build long-term relationships that drive satisfaction, retention, and growth. Key Responsibilities: Own and manage relationships with key customers to ensure high satisfaction and retention. Act as the primary contact for onboarding, support, and ongoing engagement. Understand client goals and challenges to provide tailored solutions and ensure success. Monitor account health, identify risks, and proactively address concerns before they escalate. Collaborate with Product, Sales, and Tech teams to ensure customer feedback is integrated into product improvements. Develop and execute customer success plans aligned with brand and business objectives. Conduct regular check-ins and business reviews with customers to assess value and explore opportunities for upselling or cross-selling. Maintain accurate records of customer interactions, feedback, and issues using CRM tools. Drive usage, engagement, and adoption across customer accounts to maximize platform value. Create reports and dashboards to share key metrics and insights with leadership. Qualifications: 1–2 years of experience in customer success, client servicing, account management, or a related field. Bachelor’s degree in Business Administration, Marketing, or a related discipline. Strong interpersonal and relationship-building skills. Excellent communication, presentation, and problem-solving abilities. Familiarity with CRM platforms and customer engagement tools. An analytical mindset with the ability to translate data into actionable insights. Comfortable working in a dynamic, fast-paced startup environment. Why Join Us? Competitive salary with performance-linked growth opportunities. Opportunity to work directly with customers and make a real impact. Exposure to cross-functional teams and leadership. A fast-paced, collaborative environment that supports innovation and learning. Immediate hiring – grow with a company redefining how FMCG brands connect with retail.

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5.0 - 10.0 years

6 - 8 Lacs

Bengaluru

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Role & responsibilities Job Description: Sales Manager SmartAgro, a venture of Eterno Housing Pvt Ltd, is an agro-realty company based in Bangalore, India. We focus on combining agro-realty with premium timber production to generate profitable returns for our investors, while maintaining environmental integrity. Our goal is to provide maximum financial benefits to our customers, driven by sustainable practices and innovative approaches to land and timber management. Job Summary: The Sales Manager will play a pivotal role in driving revenue growth and expanding market share. This individual will manage the sales process from lead generation to deal closure, with a strong focus on understanding consumer behavior, product knowledge, and market trends. Experience in real estate and agri-business management is essential, as well as proficiency in communication, negotiation, and client relationship management. Key Responsibilities: Drive sales in both real estate and agri-business sectors, with a focus on maximizing return for investors. Understand and analyze consumer buying behavior to effectively influence and convince clients. Acquire and maintain in-depth knowledge of the company's projects and services. Identify new market opportunities and generate leads to improve sales growth. Develop and present proposals and quotes to clients, ensuring they meet customer needs and company objectives. Build strong client relationships and ensure consistent follow-ups to maintain high levels of customer satisfaction. Handle objections, negotiate deals, and close sales efficiently within tight deadlines. Manage and track payment collections, ensuring timely processing. Lead the sales team, setting and ensuring the achievement of growth goals. Foster teamwork and motivate the sales team to perform under pressure. Travel regularly to project sites and client meetings, conducting virtual property tours when needed. Skills and Qualifications: Proven experience in real estate sales and agri-business management. Expertise in understanding consumer needs and market trends. Strong negotiation, communication, and presentation skills. Ability to handle objections and close deals effectively. Experience with CRM systems for managing client interactions. Demonstrated ability to develop sales strategies and innovate under market pressure. Strong leadership and teamwork capabilities. Proficiency in marketing, client relationship management, and payment collection. Willingness to travel frequently for client meetings and site visits. Job Challenges: Punctuality & Discipline: Ensure daily morning meetings are conducted on time, with clear goals and strategies outlined for the team. Maintaining Office Working Hours: Implement a system for tracking client interactions, ensuring team members consistently update by end of day. Accuracy in Closing Deals: Oversee high-stakes negotiations with attention to detail, ensuring error-free proposals and contracts. Innovating Under Pressure: Respond swiftly to market shifts, particularly toward sustainability, by developing and implementing new sales strategies

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3.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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Job_Description":" We are looking for a Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for managing and growing our client accounts. You will be responsible for developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction. Responsibilities: Client Relationship Management: Build and maintain strong, long-term relationships with clients to foster loyalty and satisfaction. Act as the primary point of contact for clients, addressing concerns and proactively identifying solutions. Strategic Account Planning: Develop and execute customized account strategies that align with client goals and company objectives. Regularly assess account health and identify opportunities for growth and optimization. Contract Negotiation & Management: Lead contract discussions and ensure mutually beneficial terms for both clients and the company. Manage renewals and renegotiations, ensuring long-term, sustainable client partnerships. Customer Satisfaction & Support: Address client issues or concerns promptly, ensuring timely resolution and satisfaction. Gather feedback to improve service delivery and ensure continuous client success. Collaboration with Internal Teams: Work closely with sales, marketing, and customer support teams to ensure client needs are met efficiently. Provide internal teams with valuable insights and feedback to enhance client experience. Sales & Revenue Growth: Identify opportunities to grow accounts through up-selling and cross-selling. Develop strategies to drive account expansion and meet sales targets. CRM Management & Reporting: Maintain accurate client records and track sales activities using CRM software. Generate regular reports to track performance, sales pipeline, and account health. Requirements - Bachelors degree in Business Administration or related field - 3+ years of experience in sales or account management - Effective communication and negotiation skills - Analytical skills to identify customer needs and develop solutions - Strategic account planning experience - Sales skills to close deals and meet targets

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3.0 - 8.0 years

6 - 10 Lacs

Chennai

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Job_Description":" We are looking for a Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for managing and growing our client accounts. You will be responsible for developing and implementing strategic account plans, negotiating contracts, and ensuring customer satisfaction. Responsibilities: Client Relationship Management: Build and maintain strong, long-term relationships with clients to foster loyalty and satisfaction. Act as the primary point of contact for clients, addressing concerns and proactively identifying solutions. Strategic Account Planning: Develop and execute customized account strategies that align with client goals and company objectives. Regularly assess account health and identify opportunities for growth and optimization. Contract Negotiation & Management: Lead contract discussions and ensure mutually beneficial terms for both clients and the company. Manage renewals and renegotiations, ensuring long-term, sustainable client partnerships. Customer Satisfaction & Support: Address client issues or concerns promptly, ensuring timely resolution and satisfaction. Gather feedback to improve service delivery and ensure continuous client success. Collaboration with Internal Teams: Work closely with sales, marketing, and customer support teams to ensure client needs are met efficiently. Provide internal teams with valuable insights and feedback to enhance client experience. Sales & Revenue Growth: Identify opportunities to grow accounts through up-selling and cross-selling. Develop strategies to drive account expansion and meet sales targets. CRM Management & Reporting: Maintain accurate client records and track sales activities using CRM software. Generate regular reports to track performance, sales pipeline, and account health. Requirements - Bachelors degree in Business Administration or related field - 3+ years of experience in sales or account management - Effective communication and negotiation skills - Analytical skills to identify customer needs and develop solutions - Strategic account planning experience - Sales skills to close deals and meet targets - Proficiency in CRM softwar

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2.0 - 6.0 years

2 - 3 Lacs

Lucknow

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CMG Manager Operations (Customer Management Group) Responsibilities - • Complaint resolution and vendor management skills. • Customer relationship management skills. • End to end implementation of Next Products. • Complete ownership of Complaint resolution. • Ensuring collections of dues from assigned schools. • Ability to Lead/Motivate and Coach the Team. • Efficient Vendor Management Skills. • Should manage CRM (Implementation Section, Complaint Section, Timesheet Entry Module & • Report, Usage Data Report, Claims & Imprest Section, Preventive Maintenance Report) • Should conduct PM audit as per the process set for Manager - CMG • Should plan collection and complaints/installation at the end and beginning of every day. • Should ensure TAT on all installations and support activities. • Need to Adhere to the KRAs. • Responsible for ERP Implementation. Responsible for Training on NLP/ERP and Teach Next/Digital classes/Computer Curriculum, should impart quality training to customer/internal team. • Responsible to ensure timely payment from assigned school. • Should follow the ERP Implementation process Site Survey” till “Completed” covering all phases Responsible for satisfactory customer experience in Next Product. • Should plan collection and complaint/installation at the end and beginning of everyday. • Should pay attention in kick-off meeting and put clear understanding on the customer expectation before gives “OPS Go Ahead” for ERP Implementation. • Should actively be involved in First Time Resolution (FTR) on all ERP complaint registered in CRM by internal and external customers. • Ensure optimum usage of Next NLP/Products. Need to Adhere to the KRA’s. • Account Manager / ERP Implementation (School ERP)

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1.0 - 3.0 years

3 - 4 Lacs

Navi Mumbai

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This is a full-time, on-site role for an Agri Sales Officer located in Navi Mumbai. The Agri Sales Officer will be responsible for managing day-to-day sales operations, providing excellent customer service, and communicating effectively with clients. The role involves analyzing market trends, generating sales reports, and driving sales growth through targeted strategies. The successful candidate will liaise with farmers and agricultural businesses, understanding their needs and offering tailored solutions provided by Precision Grow. Key Responsibilities: Develop and implement sales plans to achieve targets Identify and engage potential clients through research and networking Deliver product demonstrations and presentations highlighting benefits Build and maintain long-term client relationships Conduct market research and analyze trends for new opportunities Prepare sales reports and maintain accurate CRM records Collaborate with marketing, product, and operations teams Stay up-to-date with new product developments and industry standards Participate in trade shows, events, and client outreach activities Ensure compliance with company policies and legal guidelines

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