918 Crm Management Jobs - Page 30

Skill required: Sales Support - Pricing & Profitability Optimization Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportA set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation

AVM Station, is hiring experienced Sales Executive to support our Electric Vehicle project in Uttar Pradesh. The selected candidates will play a critical role in lead conversion, dealership communication, and EV awareness campaigns.

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation

Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportEquip sales teams with the right content, training, and data to drive sales activity. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation

Profile : Client Relationship Manager | Location: Manesar, Haryana | Experience: 2 to 8years | Budget: 25k to 40k| Contact Pooja 99907 44988 Interested candidates can apply or share their updated CVs at essveeconsultant6@gmail.com Industry- Leather Goods Export Company Time: 9:00-6:00 pm Location: IMT Manesar, Gurgaon Commute 6 days a week Designation: Customer Relationship Management Role Description We are seeking a Customer Relationship Management (CRM) Specialist to ensure our clients receive the highest level of service and satisfaction. The ideal candidate will manage client relationships by overseeing order fulfillment, addressing client queries, and ensuring after-sales satisfaction. This role requires a proactive problem-solver with strong communication skills and the ability to understand and resolve client issues efficiently. Key responsibilities include utilizing analytical skills to improve customer experiences, strong follow-up abilities, and implementing CRM strategies to drive client retention. Qualifications: Minimum 3 years of experience in Customer Relationship Management (CRM) and post-sales service Analytical skills and project management expertise Strong follow-up abilities with a polite, customer-focused disposition Previous experience in the lifestyle or design industry is a plus Bachelors degree in Business Administration or a related field Ability to understand client needs and respond effectively Strong communication skills Availability for client calls as need Note: If you want your CV gets shortlisted, Copy, Paste and fill out the below form for a better response. https://bit.ly/JobsApplyLink Current Openings ( Naukri ) : https://www.naukri.com/essvee-consultant-jobs-careers-123488705 Current Openings ( Linkedin ) : https://www.linkedin.com/company/essvee-consultants/posts/ Thanks Pooja 9990744988 ( Whatsapp or Call )

Role & responsibilities Enquiry Processing Management Direct oversight of all incoming customer/client enquiries across channels (email, phone, web forms, social media) Establish and maintain standard operating procedures for enquiry handling Develop response templates for common enquiry types to ensure consistency Implement priority classification system for efficient enquiry routing Set and monitor service level agreements (SLAs) for response times Create escalation pathways for complex or sensitive enquiries Team Leadership Manage a team of enquiry specialists/coordinators (typically 5-15 members) Recruit, train, and develop team members for effective enquiry handling Allocate workload based on enquiry volume, complexity, and team capacity Conduct regular performance reviews and provide constructive feedback Identify skill gaps and implement targeted training programs Foster a customer-centric culture within the enquiry management team Quality Assurance Develop quality standards for enquiry responses across all channels Implement regular monitoring through call/email reviews and evaluations Conduct calibration sessions to ensure consistent handling approaches Provide real-time coaching for improvement opportunities Track quality metrics such as first contact resolution and accuracy Gather and analyse customer feedback on enquiry handling experience Operational Management Process Optimization Analyze enquiry patterns to identify improvement opportunities Streamline enquiry handling workflows for efficiency and effectiveness Implement automation where appropriate for routine enquiries Develop knowledge management systems for quick information access Regularly review and update enquiry handling procedures Identify bottlenecks in the enquiry resolution process Technology Management Oversee enquiry management software and ticketing systems Ensure proper utilization of CRM systems for enquiry tracking Implement and maintain self-service solutions where appropriate Collaborate with IT on system enhancements and integrations Evaluate new technologies to improve enquiry management capabilities Generate and analyse reports from enquiry management systems Resource Planning Forecast enquiry volumes based on historical data and business activities Schedule appropriate staffing levels to meet expected demand Manage contingency planning for unexpected volume spikes Balance resource allocation across different enquiry channels Identify peak periods and implement strategies to manage high volumes Optimize resource utilization through workflow management Preferred candidate profile Qualifications and Experience Bachelor's/Masters degree in Marketing, Business, or a related field. 35 years of experience in Lead Generation. The ideal candidate will spearhead our lead generation strategies, optimize the process, and build a robust pipeline for our sales team. Desired Skills: Proven expertise in online lead generation, with a deep understanding of creating and executing digital campaigns to attract potential leads. Advanced skills in outbound lead generation and identifying new business opportunities through various channels. CRM software proficiency is essential, ensuring precise management and analysis of customer relations and lead data. Experience in email marketing, adept at crafting compelling messages designed specifically to capture interest and generate leads. Competency in data analysis, enabling the candidate to interpret patterns and optimize lead generation strategies effectively. Proficiency in marketing automation tools to streamline operations and improve lead acquisition processes. Strong knowledge of SEO and SEM to boost online visibility and enhance inbound marketing efforts. Excellent communication skills, with the ability to translate technical insights into strategic action plans for marketing and sales teams.

Role & responsibilities Welcome and assist clients with a friendly, professional demeanor, ensuring a positive first impression. Manage incoming calls, emails, and inquiries, converting leads into appointments or sales where applicable. Present and promote services effectively to clients, identifying opportunities to upsell based on their needs. Schedule appointments and coordinate with the team for efficient service delivery. Maintain accurate client records, including appointments, preferences, and transactions. Address client queries or concerns, ensuring satisfaction and loyalty. Manage payment processing and handle basic billing queries. Train and mentor junior staff to deliver exceptional client service and sales performance. Ensure the reception area is clean, organized, and conducive to a professional environment. Collaborate with the sales and operations teams to achieve organizational goals. Preferred candidate profile Male candidate preferred

Job Description Job Title: Customer Relationship Manager - Order & Recovery Management Job Type: Full-time Location: Agra Company: Abhaya International LLP About Us: Abhaya International, LLP is one of the leading Importers & Distributors for Food & Nutraceutical Ingredients in India. Job Overview: We're looking for a Customer Relationship Manager with expertise in Order Management and Recovery Management. You'll ensure seamless order processing, manage recovery operations, and resolve customer issues. Exceptional communication, problem-solving, and customer service skills are essential. Key Responsibilities: Order Management: - Oversee order lifecycle - Ensure efficient order processing - Collaborate with teams to resolve order-related issues Recovery Management: - Manage recovery operations for customer orders - Resolve issues and disputes related to orders - Implement strategies to improve order recovery and customer satisfaction Customer Relationship Management: - Build and maintain strong relationships with customers - Provide excellent customer service and support - Identify opportunities to improve customer experience and loyalty Requirements: 1. Experience: Minimum 2-3 years of experience in CRM, sales, marketing, or a related field. 2. Technical Skills: Proficiency in CRM software (e.g., Salesforce, HubSpot, Zoho) and data analysis tools. 3. Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret complex data sets. 4. Communication Skills: Excellent communication and interpersonal skills. E-mail address: hr@abhayainternational.com

Roles and Responsibilities Manage client relationships, ensuring timely delivery of projects and maintaining high levels of customer satisfaction. Develop and execute strategies to increase sales revenue through effective lead generation and conversion. Provide exceptional customer service by resolving issues promptly and efficiently. Desired Candidate Profile Strong understanding of CRM systems and ability to leverage data analytics for business insights. Excellent communication skills with the ability to build strong relationships with clients.

We are looking for experienced, dynamic sales professionals exclusively from the courier and logistics industry who understand the intricacies of B2B service selling. Candidates without logistics background may be considered only if they demonstrate exceptional sales capability and relevant network in the logistics ecosystem Key Responsibilities Drive business acquisition by targeting SMEs, corporates, and large clients requiring courier, parcel, and warehousing solutions Generate leads and convert them into long-term customers Identify growth opportunities across different sectors and regions Present and explain GMS offerings to clients, including pricing, coverage, and service benefits Follow up diligently on inquiries and close deals based on commercial understanding Collaborate with operations and customer service teams to ensure smooth client onboarding and satisfaction Achieve and exceed monthly sales targets Report daily/weekly activities and maintain CRM updates Participate in regional review meetings and align with the company's growth vision

Job Summary: We are looking for a detail-driven and tech-savvy Sales Coordinator to streamline sales operations using CRM software. This role involves managing field force tracking, verifying beat plans, coordinating TA/DA, and supporting event-based activities like exhibitions. You will ensure data accuracy, compliance, and seamless coordination across the sales function. Key Responsibilities: CRM & Sales Activity Management Maintain and update records of leads, customers, and sales activities in the CRM. Monitor daily check-in/check-out status of field sales employees using GPS-enabled CRM tools. Ensure proper logging of visits and meetings aligned with the approved beat plans. Generate and share daily/weekly reports on sales team movement and performance. Beat Plan & Field Force Tracking Review and validate beat plans submitted by sales staff across regions. Compare beat plans with real-time check-in data to identify gaps and anomalies. Coordinate with regional managers to optimize market coverage and sales frequency. TA/DA Coordination Verify travel and daily allowance (TA/DA) claims using CRM data, including visit logs and locations. Prepare consolidated reports for HR/accounts to process monthly reimbursements. Ensure timely documentation and flag irregularities in claims. Event & Exhibition Management Create events and activity schedules (e.g., exhibitions, dealer meets) in the CRM. Coordinate with the marketing and sales teams for participation and lead capture. Monitor post-event follow-up and lead conversion tracking. Reporting & Communication Compile actionable reports and dashboards on team performance, productivity, and sales KPIs. Support cross-functional coordination between sales, HR, accounts, and marketing. Act as a support point for sales team members regarding CRM access and functionality. Qualifications: Bachelors degree in Business Administration, Sales, or related discipline. 2–4 years of experience in sales coordination, CRM operations, or sales backend support. Proficiency in CRM tools (Salesforce, Zoho, LeadSquared, or similar). Solid understanding of sales processes, beat planning, and field force management. Strong Excel and report-generation skills.

Graduation Experience in handling ERP - CRM Software 12-15 years experience CRM Manufacturing / Retail industry experience added advantage Required Candidate profile CRM Strategy development CRM workflows to support dealer engagement CRM system implementation & maintenance CRM for marketing campaigns, schemes, data management, Sales team support, Customer service

About the Opportunity Are you passionate about transforming careers and helping individuals achieve their academic goals? If yes, this role is for you! We are looking for driven and persuasive Senior Admission Counsellors who are excited to join a fast-paced EdTech environment where education meets innovation. This is a golden opportunity to grow your career in a performance-driven culture that rewards dedication and impact. Key Responsibilities Proactively engage assigned leads via an auto dialer to initiate meaningful conversations. Conduct high-quality qualification calls to assess lead interest, need, and program fit. Build strong rapport and establish trust through clear, empathetic communication. Influence and schedule Video Counselling (VC) sessions with dedicated Admission Counsellors. Ensure a smooth and timely handover between learner and counsellor, supporting a seamless enrollment process. Maintain up-to-date CRM records of all interactions, follow-ups, and outcomes. Candidate Profile Minimum 2 years of EdTech sales experience (Study Abroad experience is a plus). At least 1 year in the current organisation with proven performance. Graduate in any stream (mandatory). Comfortable working 6 days/week in an individual contributor role. Strong track record of meeting or exceeding targets . What You Must Have Exceptional verbal communication and fluent English. Confidence to influence decision-making through structured conversations. Empathy-driven listening skills and consultative sales approach. Basic MS Office skills and CRM management experience . Willingness to learn and thrive in a result-oriented, high-energy environment. Why Join Us? Work with an innovative EdTech brand that s changing lives. Transparent, merit-based growth opportunities. Supportive environment with robust training and mentorship. Performance-based incentives + professional development. Apply now to be a part of a mission that s shaping the future of education! Goodcommunicationskills, Report Buliding, Inside Sales, Edtech Sales, Crm & Data Management, Target Driven, Admission Counsellor, Presentaion Skills, Sales Negotiations, Inside It Sales, Time Management, Sales Acumen

Roles and Responsibilities For CRM -CLIENT RELATIONSHIP MANAGEMENT Manage client relationships through effective communication, ensuring high levels of satisfaction and retention. Develop and implement strategies to improve customer recovery rates, reducing churn and increasing revenue growth. Collaborate with cross-functional teams to identify opportunities for process improvements, driving business results. Provide exceptional service to clients by resolving issues promptly, escalating concerns when necessary, and maintaining open lines of communication. Ensure timely follow-ups on outstanding tasks, meeting deadlines, and delivering accurate reports as required. Desired Candidate Profile 3-5 years of experience in Client Handling & CRM management. Excellent English language skills (written & spoken). Strong Business Communication skills with ability to articulate thoughts clearly. Proficiency in using MS Office applications (Word, Excel) for data analysis and reporting purposes. WALK-IN INTERVIEW DETAILS Dates: 29th & 30th May 2025 Time: 10:00 AM to 5:00 PM Venue: Paysquare Head Office Address: 1537, Bhakti Premium, Old Mumbai-Pune Road, Dapodi, Pune 411012 Contact us on :- 8484863013/+91 2069 1079 71 Share your resumes on careers@paysquare.com Please come for the walk in interview , Looking for your next career move in CRM? Walk in for an interview this 29th & 30th May!

Role & responsibilities: Solution Design : Develop and design tech-infused solutions that align with business objectives and client requirements. Integration : Ensure seamless integration of CRM systems with other business applications and processes. Process Optimization : Analyze and optimize business processes to improve efficiency and customer satisfaction. Stakeholder Collaboration : Work closely with stakeholders to understand their needs and provide technical guidance. Compliance : Maintain awareness of compliance with policies and procedures related to CRM systems. Technical Leadership : Provide technical leadership and mentorship to the development team. Documentation : Create and maintain detailed documentation of CRM architecture, processes, and configurations. Preferred candidate profile: Contact Centre Management Customer Experience (CX) Management Outsourcing Tech-infused Digital Capabilities. CRM (Strategy, Implementation & Delivery) Business Development & Sales Operational Management (BPO / Contact Centres) Client, Project & Account Management (Client B2B) Outsourced Service Environments (BPO & Contact Centres) Omni Channel Contact Centres, Digital Marketing, social media CRM, Back Office, Transactional & Telephony based Technologies Multi-Stakeholder Management Service Delivery Management (Software, SaaS) preferred Commercial Management Offshore Contact Centre / BPO Delivery models Contract & Project Management Third Party Vendor Management Ideally experienced in working across all industry verticals including public sector.

Location: Noida (Work from Office) Shift: Night Shift (US Time Zone) Job Type: Full-time We are looking for a results-oriented CRM Marketing Specialist to join our marketing team in Noida. This role is ideal for someone who understands the customer journey and knows how to leverage CRM platforms to run high-converting marketing campaigns through email, SMS, and automation. You will play a key role in customer engagement, retention, and revenue growth. Key Responsibilities: Plan and execute targeted marketing campaigns via email and SMS to drive engagement, nurture leads, and improve customer lifetime value. Manage CRM marketing automation workflows including lead nurturing sequences, win-back campaigns, cart abandonment, re-engagement, and onboarding flows. Build and manage campaign calendars in alignment with product launches, promotions, and seasonal trends. Segment and manage customer lists based on behavioral, demographic, and lifecycle data. Monitor campaign performance metrics (open rates, CTR, conversions, etc.) and optimize based on data-driven insights. Collaborate with content, design, and sales teams to ensure consistent messaging across channels. Maintain CRM hygiene and ensure accurate data for segmentation and personalization. Stay updated with industry best practices and compliance standards (CAN-SPAM, GDPR, etc.). Requirements: 24 years of experience in CRM marketing, campaign management, or email/SMS marketing. Hands-on experience with CRM tools like HubSpot, ActiveCampaign, Klaviyo, Salesforce, Zoho, etc. Strong knowledge of email and SMS campaign setup, segmentation, automation, and reporting . Understanding of customer lifecycle and marketing funnel strategies. Excellent written communication and attention to detail. Comfortable working in a night shift (US hours) from our Noida office . Bachelor's degree in Marketing, Communications, or a related field. What We Offer: Opportunity to work in a fast-paced, global marketing environment. Competitive salary with performance-based growth. Collaborative team and a supportive work culture. Exposure to international clients and markets.

Possession Coordination: Schedule and manage possession dates, ensuring timely handovers to buyers. Documentation Management: Ensure all necessary documents, including possession letters, sale deeds, and NOCs, are prepared and handed over to buyers. Buyer Communication: Serve as the primary point of contact for buyers during the possession process, addressing queries and concerns promptly. Quality Checks: Conduct final inspections of properties to ensure they meet quality standards and are ready for possession. Compliance: Ensure all legal and regulatory requirements are met during the possession process. Issue Resolution: Address and resolve any post-possession issues or defects reported by buyers. Reporting: Maintain and update records related to possession activities, providing regular reports to management.

Business Operation A Business Operations professional plays a pivotal role, tasked with streamlining and optimizing business processes to ensure maximum efficiency and effectiveness. The individual will be responsible for the overall management and support of the business team, providing strategic insights and operational excellence that drive revenue growth. This role requires a keen analytical mindset, a deep understanding of business strategies, and the ability to foster collaboration across various departments. In addition to the foundational responsibilities, the individual will be expected to: Develop and implement process improvements to enhance productivity. Forecasting and performance tracking. Monitor and analyze key metrics to identify trends and areas for improvement. Ensure the alignment of business strategies with company goals. Maintain and optimize the Customer Relationship Management (CRM) system. Train staff on CRM best practices to ensure accurate data entry and usage. Generate reports and analytics from CRM data to support strategic initiatives. Job Requirements CRM Management Maintain and optimize the Customer Relationship Management (CRM) system. Train sales staff on CRM best practices to ensure accurate data entry and usage. Generate reports and analytics from CRM data to support sales strategy. Sales Forecasting and Reporting Prepare and present regular sales forecasts to senior management. Develop and maintain sales performance dashboards. Analyze sales data to provide actionable insights and recommendations. Strategic Planning and Support Collaborate with sales leadership to formulate and execute sales strategies. Assist in the development of sales training programs. Support the sales team with tools and resources to enhance their performance. Cross-Functional Collaboration Work closely with marketing, finance, and product teams to align sales initiatives. Coordinate with operations and logistics to ensure seamless order fulfilment. Facilitate communication between sales and other departments to ensure cohesive strategy execution. Required skills and qualifications Education and Experience Bachelor's degree in Business, Marketing, or a related field. Minimum of 6- 8 years of experience in sales operations or a similar role. Proven track record of success in sales process optimization and CRM management. Technical Skills Proficiency in CRM software and other analytical tools. Strong analytical skills and ability to generate actionable insights from data. Advanced knowledge of Excel and other data analysis tools. Soft Skills Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work collaboratively across departments.

Skill required: Marketing Operations - Campaign Management Designation: Campaign Management Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The CRM Lead is responsible for shaping and executing the companys CRM strategy to drive customer engagement, retention, and business growth. This role ensures the effective use of customer data, manages multi-channel campaigns, and ensures compliance with privacy and spam regulations. The CRM Lead will oversee CRM operations, collaborate with cross-functional teams, and lead the execution of CRM initiatives that maximize customer value and align with broader business objectives. What are we looking for Technical Skills: CRM Systems Expertise:Advanced proficiency in CRM platforms (Salesforce, Adobe Campaign, Dot Digital, Comarch). Marketing Automation & Personalization:Experience with campaign automation, segmentation, and customer journey mapping. Data Management & Analytics:Strong ability to analyze customer data, derive insights, and optimize targeting strategies. Compliance & Governance:Knowledge of data protection laws, spam regulations, and industry best practices. Core Competencies:Strategic Thinking:Ability to develop and implement data-driven CRM strategies. Project Management:Strong organizational skills to manage multiple campaigns and deadlines. Collaboration & Communication:Experience working cross-functionally with internal teams and external partners. Problem-Solving:Proactive approach to troubleshooting campaign or system issues. Attention to Detail:Ensuring high accuracy in campaign execution, testing, and reporting. Experience:5-8 years of experience in CRM management, marketing automation, or customer engagement roles. Proven experience leading CRM campaigns, developing customer segmentation strategies, and optimizing engagement initiatives. Experience working with cross-functional teams in a large enterprise or consumer-focused business. Previous experience in retail, energy, financial services, or e-commerce sectors is advantageous. Education:Bachelors degree in Business, Marketing, Data Analytics, or a related field (Masters degree is a plus). Certifications in CRM systems (e.g., Salesforce Certified Administrator/Consultant) or data analytics are highly desirable. Roles and Responsibilities: Strategic CRM Leadership:Develop and execute CRM strategies aligned with business goals to enhance customer lifecycle managementOversee CRM roadmaps, campaign calendars, and customer engagement initiativesEnsure compliance with local privacy laws, spam regulations, and internal contact rulesCRM Campaign Strategy & Execution:Manage requests from marketing and business teams, ensuring campaign execution aligns with strategic goals Develop and allocate offers, ensuring appropriate segmentation and customer targetingLead the creation and execution of multi-channel campaigns, including email, SMS, push notifications, and loyalty programs Oversee approval processes with legal, compliance,privacy,and external partners before campaign executionCustomer Data Management & Insights:Manage customer segmentation strategies, ensuring data integrity and complianceDevelop and implement targeted offers using segmentation tools (e.g.,Comarch) and coordinate execution with hub teamsConduct audience segmentation reviews and ensure data alignment with CRM systemsContent&Asset Management:Source and provide creative assets,copy points, and campaign mechanics for execution teamsEnsure consistency and accuracy in content across customer touchpointsCollaborate with creative teams to produce high-quality campaign materialsCross-Functional Collaboration&Stakeholder Engagement:Work with internal stakeholders (e.g.,marketing,digital,compliance) to ensure seamless campaign execution Coordinate external partner approvals before campaign briefingOversee the internal approvals process,ensuring adherence to legal and compliance requirementsCampaign Performance Monitoring & System Management:Load campaign details into tracking systems (e.g.,Synops,Comarch,CLIENTMe) and oversee activationConduct live proof testing of links, content, and interactive campaign elements (e.g.,countdown timers, forms)Validate final production builds in relevant systems (e.g.,Comarch for AU,Radium for NZ) before launchTrack and analyze campaign performance, reporting on key metrics (e.g., engagement,retention,ROI)Issue Management&Crisis Response:Facilitate issue resolution and triage processes across ANZ campaignsCoordinate with IT, privacy, legal, and external partners to address campaign or system issuesImplement corrective actions, including campaign pauses or customer communicationsManage CLIENTRewards Unlocked (B2B2C) CRM activity, including briefing and testing business rulesOversee NZ loyalty programs,including EDR offer loading,approvals,and data reporting coordination.Support new partner onbo Qualification Any Graduation

Location - Vadodara ( Gorwa ) – Mandatory English Communication Salary - 2.6LPA (Based on Your Interview ) – Day shifts for female candidates –6 Day Working ( Rotational Shift ) - Multinational company Company: Well-known Pan India brand

Knowledge of all post sales Activities & Processes, Preparation & Execution of Post sales documents like Builder Buyer Agreement, Demand, Reminder, Receipt, transfer set, cancellation, Bank Documents like TPA, PTM etc. Required Candidate profile FEMALE PROFILES.Experience of working in REAL ESTATE CRM Dept-Handling both Backend Operations and Frontend activities with knowledge of Farvision software. Send resumehr@acegroupindia.com

Skills: Marketing Automation, Data Analytics, Social Media Strategy, CRM Management, SEO Optimization, Customer Retention, Key Customer Aquisation, Sales Force building, Role Overview We are looking for a go-getter from day onesomeone who is proactive, strategic, and eager to make an impact The right candidate will have the autonomy to develop and execute a sales and marketing strategy, expand our market reach, and drive revenue growth There is no limit to success in this role for the right person. Key Responsibilities Develop and implement a nationwide sales and marketing strategy for our CNC Plasma, Welding Automation, and upcoming Laser Welding & Cutting machines. Identify new business opportunities, build strong customer relationships, and drive B2B sales growth. Establish and manage a high-performing sales team to penetrate the market effectively. Build and strengthen relationships with industrial clients, distributors, and OEMs. Oversee digital marketing, branding, and lead generation activities. Stay ahead of industry trends, analyze competitors, and implement strategies to maintain a competitive edge. Work closely with the technical and product development teams to align sales strategies with product offerings. Drive sales targets and ensure overall business growth. Requirements 5+ years of experience in B2B sales & marketing, preferably in industrial automation, welding, plasma cutting, or CNC machinery. Strong leadership and team management skills. Excellent negotiation, communication, and presentation skills. Proven track record of achieving sales targets and business expansion. Willingness to travel across India as required. Engineering or business degree preferred, but experience and a results-driven mindset matter more.

Were Hiring: Dynamic Tele Sales Executives B2B Onboarding Join our growing team! We are looking for enthusiastic Tele Sales Executives to connect with business owners and vendors , and help onboard them onto our online platform . Youll be responsible for: Explaining platform benefits Handling inquiries professionally Converting leads into successful registrations If youre a strong communicator with a passion for sales and digital platforms, wed love to hear from you!

We are looking for a Project manager, with PMP Certification and 5+ years project management experience and who can start IMMEDIATE and have handled multiple projects and technologies in parallel. Must be having 10 to 15 years IT experience Must be managed 2 or more SAP project, strong knowledge in SAP FICO Should have managed other projects as well ( other than SAP technology ) Candidates who got experience in SAP and Other project will be given preference Must be having hands on experience in end to end project handling Excellent communication skills