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5.0 - 10.0 years
1 - 4 Lacs
Nagercoil, Kanniyakumari
Work from Office
Job TitleCRM ManagerLocationNagercoil CompanyPanacorp Software SolutionsPosition OverviewWe are seeking an experienced and results-driven CRM Manager to oversee our customer relationship management strategies. The ideal candidate will be responsible for managing our CRM system, optimizing customer interactions, and driving customer engagement and retention.Key Responsibilities:- Develop and implement CRM strategies to enhance customer engagement and loyalty.- Manage and optimize the CRM database, ensuring data accuracy and integrity.- Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns.- Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions.- Design and execute customer segmentation strategies for personalized communication.- Monitor and report on CRM performance metrics, providing insights and recommendations for improvement.- Train and support team members on CRM tools and best practices.- Stay updated on CRM technologies and industry trends to leverage new opportunities.Qualifications:- Bachelor's degree in Marketing, Business Administration, or a related field.- 3+ years of experience in CRM management or a similar role.- Strong analytical skills and experience with data analysis tools.- Excellent communication and interpersonal skills.- Ability to work collaboratively in a fast-paced environment.- Knowledge of digital marketing strategies and customer engagement tactics.
Posted 2 months ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Job title: Senior Analyst CRM Country Support Hiring Manager: Team Lead Location: Hyderabad About The Job Strategic context: Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level, The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making, Customer Facing CRM & Platforms Team Aims For Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency, Main Responsibilities Create and maintain surveys/coaching forms and dynamic attributes, including data loads and ongoing maintenance, Set up and maintain Global Core Ratings, create templates and load into OneCRM, do cross check; troubleshooting any issues, Create for end users platform/system alerts, ensuring timely notifications of an start and end period, Setting up and loading TOT template (Time off territory) for end users, Manage and handle troubleshooting on behalf of end users regarding on country-specific needs, Create Service Requests to AIMS, check execution of work done by AIMS Deploy and manage both standard and new modules securing country readiness, Data stewardship; raise ticket, reverify data after correction (OneCRM/OneCI) Provide automatic translation releases, training materials and fields in the system Execute country specific test scripts for UAT (User Acceptance Testing) Veeva Align OCCP, incl feedback module and Veeva Align Territory Administration Ensure on time, continuous seamless OCCP (OmniChannel Call Plan) orchestration and deployment including feedback and Territory administration in the Veeva Align modules for all GBUs (GenMed, Vaccines and Speciality Care) Support to One CRM countries, Veeva Align including OCCP feedback, tasks like preparation of files uploads, tagging and reporting of all activities related to Veeva Align Veeva Align territory administration, Tasks like field force creation and changes, territory creation and changes, product creation, account rules, explicit assignment deletion etc will be weekly activities, Monitor the usage of OneCRM including newly released features, Load data and ensure data consistency in the module (new contract templates, invitations, mass upload, some profile) Content: Ensure on time delivery, management, upload, tagging and reporting of all digital assets and content ordered and approved for distribution through the major content management systems (Veeva Vault, 1CRM, Veeva 4MPromo Mat, DAM -Digital Asset Management & other CMS Tools, etc) by collaborating with colleagues from the medical, marketing, compliance, IT and local affiliates as well external agencies, photo studios and other creative sources such as stock libraries, Ensure that content is received properly with all added supporting information key words, focus areas, categories, grouping as well as other data that should be available within the Content for conversion and upload on the system, Demonstrable expertise in complex Veeva CLM development and deployment with teams and managing stakeholder interaction, Serve as the Project originator for routing completed Veeva CLMs through the testing process before handoff to the global, regional, or local teams in a highly regulated environment, Responsible for quality control and technical viability of assets to be uploaded, Ensure that the tagging and metadata of content is consistent and appropriately applied to all assets for the region and functions, Build/ Develop Veeva CLM via content provided from teams in a Veeva CLM creation platform in alignment with instructions provided, Partner closely with Medical Teams to ensure the most up to date and efficient search capabilities are applied and used in the most competent way Analyse metadata, subtypes, search fields, and security policies, and identify inefficiencies and consider new solutions to ensure the digital content are being utilized at their highest potential, Create, update, and distribute all necessary digital asset guidelines to ensure that all current processes are followed and kept relevant, Responsible for testing the content within platform on performance, content format and on interactive elements (hotspots, links, etc) Receive QC approval and then distribute content to appropriate user group for UAT, Providing training sessions to MSLs or various countries on Veeva Vault application Mentor and train 1CRM digital asset specialists and create/update all training guidelines and materials as needed, Build and maintain intranet and internet websites using platforms such as SharePoint, People: (1) Maintain effective relationships with stakeholders;(2) Liaise and coordinate with colleagues in medical function to receive content for dissemination through one CRM (3) Co-ordinating and performing QC activities to ensure quality check validation and UAT acceptance Performance: (1) Manage receipt of Content including content Approval documentation as per set quality standards;(2) Perform initial QC on content to test rendering, performance and interactive;(3) Perform trouble shooting content-related technical issues;(4) Timely distribute content to appropriate QC user group (5) Enhance content structure and digital asset management learnings;(6) Build and maintain intranet and internet websites Process: (1) Follow detailed guidelines (for example checking metadata which have links to pdf review of the content for assessment, format, expiration date, tagging, validating MMRC#); (2) Secure adherence to QC process to maintain quality requirements About You Work Experience: 5+ years of experience in CRM administration, preferably with expertise in managing Veeva CRM, Commercial Operations knowledge and desirable experience supporting in-field teams, Proven experience in CRM administration, preferably with expertise in managing Veeva CRM, Proven delivery of outstanding results, Excellent problem-solving skills and attention to detail, Ability to leverage networks, influencing and leading projects, Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo, High persistency and resilience, Knowledge Robust knowledge on ?VEEVA CRM?, ?Veeva 4M? and ?VEEVA ALIGN? for all user roles (front and back-office), Good understanding about Veeva Vault, 1CRM, Veeva 4MPromo Mat; Effective understanding on content structure Excellent English language knowledge and skills (written and oral), IT knowledge and skills, proven impactful communication, presentation, persuasion, skills ability to work cross-functionally, Experience in having deployed transformational GTM solutions and new customer facing tools implementation, Skills And Competencies Business: Numerate and analytical skills; Ability to prioritize; Robust knowledge in Digital, IT and CRM; Ability to work on their own initiative and make quality decisions; Excellent interpersonal skills to communicate, present, persuade and argument among all GBUs teams and partners, Leadership: Leads by example and walks the talk; Role models Play-To-Win principles and behaviours: Engages others through active and impactful communication; Demonstrates a high level drive, passion and ambition for high performance; Challenges continuously the status quo; Develops fresh approaches in order to deliver results; Has well-developed time management skills, mastering in prioritizing tasks and planning own workloads to ensure deadlines and desired results are met, Networking: Is a strong relationship builder; Seeks out new opportunities; Demonstrates teamworking and shares best practices always; Has experience of successfully leading projects in multicultural environments and in a matrix organization, Education: Graduate/Postgraduate or Advanced degree in areas such as Management/Statistics/Decision Sciences/Engineering/Life Sciences/Business Analytics or related field (e g , PhD / MBA / Masters) Languages: Excellent knowledge in English and strong communication skills written and spoken Personal Characteristics Hands-on, accountability, creativity, initiative, high persistence and resilience, stress management, learning agility, result orientation, ability to work on ones own, continuous improvement, listening skills, empathy to understand the needs of the different businesses within distinct geographies, Why chose us Bring the miracles of science to life alongside a supportive, future-focused team, Discover endless opportunities to grow your talent and drive your career, whether its through a promotion or lateral move, at home or internationally, Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact, Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeksgender-neutral parental leave, Play an instrumental part in creating best practice within our Go-to-Market Capabilities, Pursue progress, discover extraordinary Progress doesnt happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen You can be one of those people Chasing change, embracing new ideas and exploring all the opportunities we have to offer Lets pursue progress And lets discover extraordinary together, At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity, Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi com! null Show more Show less
Posted 2 months ago
2.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Candidate will be responsible for managing customer relationships during the collection process, addressing changes in the Villa, providing after-sales services, and ensuring timely delivery of Units. Followups on Buyer's Agreements, banking etc.
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Kolkata
Work from Office
Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essentials: Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators) Great contacts to local textile industry and textile organizations/associations. Excellent people skills and eloquent networker Excellent sales experience with a hunter personality Knowledge in textile chemistry, textile processing, supply chain and brand world Organizational skills and high level of independency Good English skills in writing and speaking. Desired: Knowledge of EU regulations as well as globally for textile industry Sales experience
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essentials: Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators) Great contacts to local textile industry and textile organizations/associations. Excellent people skills and eloquent networker Excellent sales experience with a hunter personality Knowledge in textile chemistry, textile processing, supply chain and brand world Organizational skills and high level of independency Good English skills in writing and speaking. Desired: Knowledge of EU regulations as well as globally for textile industry Sales experience
Posted 2 months ago
4.0 - 8.0 years
6 - 10 Lacs
Ahmedabad
Work from Office
Responsibility Sell bluesign services to textile manufacturing mills, brands, and chemical supplier in India. Establish solid customer relations with existing customers in India. Supporting customers in implementing the bluesign system in their organization, marketing, and supply chain. Cooperate with SGS India in event management for bluesign events in India. Attend trade shows of the textile industry to acquire new customers in India. Support cross country/region CRM activities. Ensure achievement of country objectives set in mid-range plan and yearly budgets. Support of local CRM activities (cross region support) Specific responsibility: Establish the bluesign system and services in India together with bluesign organization. o Visiting potential customers on site, and networking on trade shows. o Selling bluesign system partnerships to Manufacturers, brands and Chemical companies o Selling IMPACT service to brands and manufacturers o Selling DATA service to brands and manufacturers CRM Management o Lead whole acquisition process. o Acquire new customers. o Support and Coordinate customers related activities o Ensure payments and keep customer data s up to date. o Training of customer personnel in co-operation with bluesign services o Delivering presentations, participating in Fairs, Networking Regular feedback on sales activities Regular feedback on competitor s activities and market developments Support the Technical Service team during assessment preparation, on-site visits and implementation of the bluesign system. Support in travel planning for regional director, and set up of customer and potential customer meeting, when visit in India planned. We are seeking a talent with at least 5 years experience of established and profound experience in India textile manufacturing chain and a strong sales background or willingness to transition their career into sales. Essentials: Profound knowledge in textile supply chain (Brand experience, education as Textile Chemical or Textile Engineer with understanding of environmental key performance indicators) Great contacts to local textile industry and textile organizations/associations. Excellent people skills and eloquent networker Excellent sales experience with a hunter personality Knowledge in textile chemistry, textile processing, supply chain and brand world Organizational skills and high level of independency Good English skills in writing and speaking. Desired: Knowledge of EU regulations as well as globally for textile industry Sales experience
Posted 2 months ago
2.0 - 5.0 years
2 - 4 Lacs
Ghaziabad
Work from Office
Contact potential or existing customers to inform them about a product or service using scripts. Answer questions about products or the company. Ask questions to understand customer requirements and close sales. Direct prospects to the field sales.
Posted 2 months ago
3.0 - 8.0 years
3 - 6 Lacs
Gurugram, Delhi / NCR, Sohna
Work from Office
* Manage & develop strong relationships with customers * Maintain all files & data in Excel & ***FarVision ERP*** * Excellent knowledge in - Excel - Word - Documentation * Freshers DO NOT Apply * Also READ Below . . Required Candidate profile Prefer * 5-10+ yrs exp * Real Estate exp * Know Customer lifecycle i.e. agreement, registration, documentation, payment, collections, Emi, bank letters, loan papers, etc. . 6 days / 10am-6:30pm
Posted 2 months ago
2.0 - 7.0 years
1 - 4 Lacs
Dhanbad
Work from Office
Urgent Hiring for CRM profile: Must have knowledge of customer handling, customer satisfaction. Able to deal with patient. Strong Communication & interpersonal skills Interested candidate share their resumes on hr-db@aimsindia.com or call 7485094176.
Posted 2 months ago
3.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Key Responsibilities: Sales Insights: Verify wins, losses, and pipeline data to ensure accurate data management in CRM for all geos and BUs. Analyze data and present insights to sales leaders and CXOs Cross Team Collaboration: Collect, manage, and maintain accurate relevant data from various sources, including marketing, finance, operations, and other departments. Working knowledge of Power BI : Develop and maintain real-time Power BI dashboards and reports for different users, including sales teams, leadership, executives and CEO Presentations & Communication: Create and deliver impactful presentations to leadership. CRM Management (D365): Collaborate with developers to customize and optimize the CRM for sales effectiveness; analyze business requirements, document solutions, ensure development alignment, and test new CRM features SOW Verification & Documentation: Verify and maintain accurate SOWs and sales-related documentation. Knowledge Hub Management: Maintain and update the SharePoint knowledge repository. Skills & Qualifications: Education: Bachelor’s Degree/ MBA preferred from a Tier 1-2 college. Experience: 1-2 years in Analyst role/ 3-4 years of Sales Ops Technical Skills: Advanced Excel, Power BI(Preferred), PowerPoint; experience with CRM (MS D365) (Preferred), SharePoint. Competencies: Critical thinking, process optimization, strong communication, and collaboration skills. Roles and Responsibilities -
Posted 2 months ago
1.0 - 6.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Role: Tele Sales and Operations Location: HSR Layout, Bangalore CTC: 4 - 5 LPA Experience: 1- 2 years Languages: Kannada, Malayalam, Telugu and English Type: Full-time Key Responsibilities 1. Sales Calling Payment Failures Call users who dropped off during payment and quickly assist them in completing it. Handle UPI/card failures, partial payments, and webinar drop-offs with fast follow-ups. Resolve objections and guide users with clarity and speed to drive conversions. Maintain accurate and timely call logs, follow-ups, and recovery reports. 2. Webinar Operations Set up and manage webinars end-to-end Zoom links, rosters, group coordination, reminders with speed and zero delays. Troubleshoot live issues instantly and coordinate with speakers and connect with stakeholders in real-time. Own daily execution of sessions without needing reminders everything from backend prep to live management. Track attendance and drop-offs, and help generate basic performance dashboards — all with speed and accuracy. Requirements 1–2 years experience in telesales, calling, webinar support, or CRM ops. Fast executor — someone who takes ownership and finishes tasks without follow-ups. Strong communication in Hindi & English (regional language is a bonus). Comfortable with Google Sheets, Zoom, WhatsApp tools, and CRM workflows. Why Join Us? Learn by doing — across sales, webinars, and growth ops. Work in a fast-paced, outcome-driven team where speed and execution matter Opportunity to grow quickly based on performance.
Posted 2 months ago
3.0 - 4.0 years
6 - 8 Lacs
Pune
Work from Office
PRINCIPAL ACCOUNTABILITIES: - Grievance Investigations Conducting investigation by coordinating with customer as well as distributor for grievance investigation and resolution Report Preparation Creating an investigation report for consequence management as well as closure of customer grievance Root Cause Analysis Analysis of the grievances and create a channel level grievance mitigation steps Identifying Process Gaps, RCA & fixing Handling of Customer Escalations, Grievances, Emails and Feedback with best appropriate resolution in accordance with the laid down guidelines Coordination and follow up with key stakeholders for end to end clearance of cases and closures • Transaction processing in the ambit of the role Work on automation/analysis on new system requirements Tracking and validation with required MIS/Dashboard Closely work with UAT and Data Quality team members to ensure all developments are in sync with business requirements Manage all assigned responsibilities other than MIS/BA 100% Compliance to all internal, external and regulatory processes, guidelines and norms Responsibility, Ownership and Customer Centricity to ensure timely closures with minimalistic supervision Fungibility to contribute to various other Operational requirements for the team goals
Posted 2 months ago
3.0 - 8.0 years
3 - 4 Lacs
Guwahati, Hyderabad, Pune
Work from Office
-Manage Customer relationships -Drive store sales through clienteling -Post-purchase engagement & after-sales service -Handle HNI Clients -Ensure and maintain premium shopping experience -Maintain customer data base -Regular sales reporting & MIS Required Candidate profile 3-5 years of experience in luxury retail with good communication and analytical skills
Posted 2 months ago
7 - 10 years
6 - 8 Lacs
Noida
Work from Office
Job Title: Relationship Manager (CRM) BPO Operations Location: Noida Employment Type: Full-Time Experience Required: Minimum 5 years in BPO Operations About the Role: We are seeking a dynamic and presentable Client Relationship Manager (CRM) with a strong background in BPO operations. The ideal candidate will have excellent communication skills, a deep understanding of BPO industry metrics and client expectations, and a proven track record of driving client satisfaction through effective coordination and follow-ups. Key Responsibilities: Act as the primary point of contact for key clients, ensuring their requirements are met with efficiency and professionalism. Manage end-to-end client communication, operations coordination, and issue resolution. Understand and use BPO industry terminologies such as AHT, SL, CSAT, Rebuttals, Attrition, Shrinkage, etc. Drive operational alignment and service delivery across departments to meet client expectations. Ensure timely and proactive follow-ups with internal stakeholders to resolve client issues and requests. Build, maintain, and nurture long-term relationships with clients. Prepare and share client reports, feedback, and performance updates regularly. Education: Graduate (MBA preferred) Experience: Minimum 5 years in managing domestic or international BPO operations Skills & Competencies: Excellent verbal and written communication skills Presentable and professional demeanor Strong understanding of BPO operations and KPIs Proactive, detail-oriented, and highly organized Strong follow-up and coordination skills Client-first attitude with problem-solving mindset What We Offer: A collaborative work environment Opportunities to work closely with senior leadership and top-tier clients
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Bengaluru
Work from Office
We are looking for a proactive and detail-oriented Training Coordination and Scheduling CRM to manage end-to-end training logistics, CRM data tracking, trainer coordination, and client communication. The ideal candidate should ensure smooth scheduling, resource allocation, and documentation of training sessions across multiple domains and partnerships (e.g., Red Hat, Mirantis, TLF, CNCF, etc.). Bachelors degree in Business Administration, HR, IT, or related field. 13 years of experience in training coordination, operations, or CRM management. Strong organizational skills with attention to detail. Proficiency in Excel, Google Sheets, and CRM platforms. Excellent communication and follow-up skills. Familiarity with EdTech platforms or certification training (preferred).
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Bengaluru
Work from Office
Role & responsibilities Manage and track incoming leads from various sources (website, email, campaigns, third-party platforms). Qualify leads based on defined criteria and assign them to the appropriate sales representatives. Ensure timely follow-up on leads through calls, emails, or CRM workflows. Maintain accurate and up-to-date records of all lead activities in Google drive or any other CRM Monitor lead conversion and response rates to improve lead-handling processes. Coordinate with marketing to provide feedback on lead quality and campaign effectiveness. Prepare regular reports and dashboards on lead status, conversion metrics, and pipeline health. Re-engage cold or inactive leads via nurture campaigns or personalized outreach. Support lead segmentation, scoring, and categorization based on business needs. Qualifications: Bachelors degree in Marketing, Business Administration, or a related field. 1–3 years of experience in lead management, CRM, or a related customer-facing role. Strong knowledge of CRM platforms (e.g., HubSpot, Salesforce, Zoho). Excellent communication and organizational skills. Ability to work independently and manage multiple priorities. Analytical mindset with attention to detail. Preferred candidate profile Familiarity with lead scoring models and CRM automation tools. Experience in B2B or B2C lead funnels, depending on industry. Proficiency in Excel/Google Sheets and reporting tools. Understanding of digital marketing and sales funnels. Compensation & Benefits: Competitive base salary with performance incentives. Health and wellness benefits (based on company policy). Paid time off and holidays. Opportunities for professional growth and internal mobility
Posted 2 months ago
13 - 15 years
6 - 12 Lacs
Bengaluru
Work from Office
Job Title: Assistant Manager - CRM/Marketing Automation Experience: 5+ Years Location: Bangalore Department: Marketing Responsibilities: Marketing Automation: Design, build, and execute automated marketing campaigns (email, SMS, push notifications, etc.) using marketing automation platforms such as Clevertap, Moengage, Webengage, Insider, Salesforce, Netcore Cloud, or Braze. Develop and maintain automated customer journeys, workows, and lifecycle campaigns. Optimize campaign performance through A/B testing, segmentation, and personalization. Monitor campaign analytics and provide regular reports on key performance indicators (KPIs). Troubleshoot technical issues related to marketing automation systems. CRM Management: Develop and implement CRM best practices to ensure data accuracy and completeness. Create and manage customer segments for targeted marketing campaigns. Generate CRM reports and dashboards to track customer engagement and sales performance. Data Analysis and Reporting: Analyze campaign data and CRM data to identify trends and insights. Develop and maintain dashboards and reports to track key marketing metrics. Provide actionable recommendations based on data analysis to improve campaign performance. Monitor and report on the eectiveness of marketing automation and CRM initiatives. Qualifications: Bachelor's degree in Marketing, Business Administration, or a related eld. 5+ years of experience in marketing automation and CRM management. Proven experience with marketing automation platforms (e.g., Clevertap, Moengage, Webengage, Insider, Salesforce, Netcore Cloud, Braze). Strong understanding of email marketing best practices and customer segmentation. Excellent analytical and problem-solving skills. Prociency in data analysis and reporting tools (e.g., Google Analytics, Excel). Strong communication and interpersonal skills. Ability to work independently and as part of a team. Strong understanding of data privacy and compliance regulations. Experience in healthcare or e-commerce is a plus.
Posted 2 months ago
2 - 4 years
5 - 10 Lacs
Bengaluru
Work from Office
Greetings from Edstellar.com Job Title: Assistant Manager, Sales Support / Sales Enablement Department: International Sales Learning & Development Shift: Night Shift (US Time Zone) Location: on-site Employment Type: Full-Time Role Summary: We are seeking a detail-oriented and proactive Assistant Manager Sales Support / Sales Enablement to join our International Sales team for Learning & Development solutions. This role will support sales and operations with client communication, proposal development, CRM management, and cross-functional coordination to enable smooth sales cycles and handovers. The position requires working during the night shift aligned with US business hours. Key Responsibilities: Assist in formatting sales proposals, preparing supporting documentation, and maintaining version control. Update and manage CRM systems with lead statuses, meeting notes, and communication logs. Schedule and coordinate client and trainer meetings, including handling follow-ups and confirmations. Collaborate with the Bid Manager to prepare and submit responses to RFPs and bids. Ensure smooth handovers between sales, operations, and finance teams by managing shared documentation and timelines. Support ad-hoc administrative tasks related to the sales cycle and business development processes. Qualifications & Requirements: 2-4 years of experience in sales coordination, business support, bid administration, or sales enablement roles. Strong communication skills (written and verbal), especially in a B2B or international context. High proficiency in documentation, formatting tools (e.g., MS Word, PowerPoint), and spreadsheet management (Excel/Google Sheets). Hands-on experience with CRM tools (e.g., HubSpot, Salesforce, Zoho). Excellent organizational and multitasking skills, with a keen eye for detail. Ability to work independently during night shifts with minimal supervision. Preferred Attributes: Experience supporting international or Learning & Development sales teams. Familiarity with proposal management platforms and tools. Strong interpersonal skills to coordinate across departments and geographies.
Posted 2 months ago
4 - 6 years
4 - 9 Lacs
Moga
Work from Office
Job Title: Shift Executive Packaging Department: Production / Packing Reporting To: Deputy Manager Location: Moga, Punjab Shift: Rotational (Morning, Evening, Night) Key Responsibilities: . Shift Management: Manage the entire food packing operations during the assigned shift. Ensure smooth start-up, operation, and handover of the shift with proper documentation. Allocate manpower as per line requirements and optimize workforce utilization. Packing Operations: Monitor packing lines for sachet, pouch, or bulk packing formats. Ensure product packaging is as per specifications (weight, sealing, labeling, coding). Coordinate with Quality Assurance for in-process checks and compliance. Documentation & Reporting Team Supervisio n:-Supervise packers, helpers, and machine operators. GMP & Hygiene: Ensure adherence to Good Manufacturing Practices (GMP), hygiene, and safety protocols. Desired Candidate Profile: Education: Diploma / B.Sc / B.Tech in Food Technology or related discipline Experience: 4-5 years in a food processin g or FMCG plant in packing operations Skills: Team handling, shift management, documentation, quality awareness, basic troubleshooting. Salary - Hike on last Hand on experience on SAP is Mandatory More Details connect me at mansi.sharma@manpower.co.in
Posted 2 months ago
1 - 2 years
0 - 2 Lacs
Chennai
Work from Office
We are looking for an enthusiastic and customer- focused KANNADA-Speaking customer Support Executive to join our retention team. The ideal candidates will be responsible for handling customer queries, addressing concerns, and ensuring customer satisfaction with the aim to retain them. Key Responsibilities: *Communicate effectively with kannada-Speaking customers via calls or emails. *Understand customer issues and resolve them promptly and professionally. *Retain customers by providing value-driven solutions. *Maintain accurate records of customer interactions. *Collaborate with internal teams to ensure smooth customer experience. *Provide regular reports and insights on customer retention efforts . Requirements: * Minimum 6 Months- 2 Years of experiences in customer support, retention, or client servicing. * Strong problem- solving and negotiations skills. * Experience in BPO, Telecom, E-Commerce, or Subscription- based is an advantage. * Graduation is Mandatory. * Excellent in Malayalam. * Pure day rotational shifts. * 6 days working with 1 rotational week Off. * Shift duration of 9 hours including 1 hour break. Perks & Benefits: * One way Travel ticket (Flight/ Train/ Bus) Depending on the distance will be booked by company for candidates who are Outstation/ Not applicable for candidates in Tamil Nadu. * 7 days Accommodation will be provided for Outstation Candidates. * Access to large Infrastructure (Cafeteria, Gym, Training and Play area etc.) * Statutory Benefits. * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade . Interested candidates can apply (or) call (or) Whatsapp - HR Divya R: Mob No: 7603885092
Posted 2 months ago
5 - 7 years
4 - 6 Lacs
Mumbai
Work from Office
Role & responsibilities: RSA initiation to closures Generate/maintain RSA/CRM DSM-wise reports CME/BTC document closures for the cluster Adboards, RTMs, Speakers Honorarium Customer profiling, Segmentation & Targeting Driving usage of CRM portal and extracting and analyzing data to support business goals. Dashboard, Scorecard creation & Analysis Event Dashboard for CRM activity tracking and CRM Expanse management & analysis Brand Dashboard and analysis Preferred candidate profile: 5 to 7 years of experience with at least 3 years of working experience in Customer Relationship Management.
Posted 2 months ago
1 - 3 years
1 - 2 Lacs
Chennai
Work from Office
We are looking for an experienced Customer Service Executive / Telecaller. Handle inbound and outbound customer calls in a professional and efficient manner. Maintain accurate records of customer interactions and follow-ups.
Posted 2 months ago
1 - 3 years
0 Lacs
Bengaluru
Work from Office
Executive Assistant to the Chief Revenue Officer Work Location: Bangalore Job Description: The Executive Assistant to the Chief Revenue Officer (CRO) will play a vital role in ensuring smooth day-to-day operations by supporting the CRO with administrative, coordination, and communication tasks. This role requires a proactive and highly organized individual who can manage calendars, coordinate meetings and travel, follow up with clients, and maintain records using Zoho CRM. The ideal candidate is tech-savvy, detail-oriented, and comfortable handling professional social media assistance as well. Responsibilities * Calendar & Meeting Management:* Maintain and organize the CRO's calendar, schedule internal and external meetings, and ensure timely reminders. * Client Communication & Follow-ups: Communicate professionally with clients on behalf of the CRO, handle follow-ups, and maintain relationship continuity. * Travel Coordination: Plan and manage travel arrangements including flight bookings, accommodations, and detailed itineraries. * CRM Management: Update and maintain accurate client data, meeting notes, and follow-ups in Zoho CRM. * Social Media Support: Assist in drafting and scheduling updates on professional social media platforms like LinkedIn, Instagram, Facebook. * Administrative Tasks: Prepare reports, presentations, and assist with documentation and coordination for sales-related activities. Qualifications * Experience: 1 to 3 years in executive support, sales coordination, or administrative roles. * *Education:* Bachelors degree preferred (Business Administration, Marketing, or related fields). * Skills: * Excellent written and verbal communication * Strong organizational and multitasking abilities * Proficiency in MS Office (Word, Excel, Outlook) and Zoho CRM * Basic understanding of professional social media platforms *Work Environment* * Office-based, full-time role * Regular working hours (MonFri) * Occasional extended hours during travel or major events
Posted 2 months ago
10 - 15 years
15 - 20 Lacs
Gurugram
Work from Office
Manage the end-to-end leasing cycle – from lead generation and proposals to documentation and handover. Maintain relationships with consultants, brokers, brand rep. Develop and execute leasing plans to attract national and regional retail brands. Required Candidate profile • MBA's Degree in Business Administration. • 10–15 years of experience in retail leasing or commercial real estate, preferably with malls, high streets, or organized retail players.
Posted 2 months ago
10 - 12 years
8 - 10 Lacs
Bengaluru
Work from Office
Job description DGM - Business Development (EPR) Job Title: GM/AGM/DGM - Business Development (EPR) Department: Sales & Marketing Reports to: GM Sales & Marketing Location: Bengaluru Effective date : ASAP About Zecomy: Zecomy is a Bengaluru-based start-up with a mission to drive a zero-waste economy across India as the largest B2B digital aggregator bringing seamless disposal of all types of waste in a safe, compliant, transparent, and sustainable way while maximising asset monetisation. Zecomy can dispose of waste anywhere, anytime, with traceability on waste to resources. Zecomy operates across 24 states and more than 300 locations with a smart cloud-based technology platform and managed services, bringing innovative product solutions. We are passionate about creating positive social impact. This mindset is instilled in every member of our team, and we are dedicated to making a difference in the lives of people around us. If you are passionate about the challenges of waste management, environmental impact, improving livelihoods, and creating a sustainable planet, let's talk and make a difference together! Job Purpose: The role is responsible for driving sales growth, acquiring new clients, and increasing revenue. This role focuses on developing high-value partnerships, identifying business opportunities, and achieving sales targets in the EPR (Plastic waste/ E-Waste/ Used Oil/Tyre Waste/ Battery waste / Nonferrous metals / CDW/Textile waste) for existing and emerging waste streams being brought under the purview of regulations/otherwise Job Responsibility & Duties The essential duties and responsibilities are: Sales Strategy and Planning: Develop and implement sales strategies to achieve organizational revenue goals in the EPR Identify new market opportunities and design plans to penetrate them effectively. Conduct market research to understand client needs, competitive trends, and demand drivers. Revenue Generation: Drive revenue growth by identifying and closing new business opportunities. Develop proposals, presentations, and pricing models to secure high-value deals. Establish long-term revenue streams by building strong client relationships. New Client Acquisition: Identify and onboard potential clients, including producers, brands, and companies obligated under EPR regulations. Generate leads through networking, cold calls, referrals, and attending industry events. Leverage industry knowledge to pitch customized EPR solutions tailored to client needs. Account Management and Relationship Building: Cultivate strong relationships with existing clients to maximize retention and repeat business. Act as the primary point of contact for client accounts, ensuring customer satisfaction and addressing any sales-related concerns. Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals Collaborate with clients to identify growth opportunities and expand partnerships. Creating and maintaining a list/database of prospective clients; maintaining a database (CRM, Excel, etc.) of prospective client information. Reporting: Prepare detailed sales forecasts, reports, and presentations for senior management. Provide insights and recommendations for improving sales processes and strategies. Qualification, Experience, Skills Education: Graduate in any discipline Masters / MBA from a reputed institution with specialisation in Sales/Marketing or Environment is desirable Understanding of EPR regulations and compliance requirements. Work Experience: 10+ years of experience in B2B sales, a candidate from an EPR and Sustainability background will be preferred. Skills / Abilities: Lead generation and persuasion skills Sales skills, especially for deal closures Excellent negotiation skills Excellent communication and interpersonal skills Proficiency in liaising with government bodies and collaborating with stakeholders. Excel, Word, PowerPoint, ChatGPT Prompts, Google Sheet, Google Drive, e-presentation Language skills English, Hindi, and preferably Regional Languages for positions in the South & East. Attributes Zecomy expects every employee to nurture behavioural competencies aligned to the following company values: Integrity, Respect for Individual, Passion for Excellence, Collaboration, and Sense for Urgency Each employee acts as a brand ambassador when dealing with all the stakeholders.Working ConditionThis position requires substantial travel, visiting industrial sites, and computer contact time. Remuneration and Benefits: General industry standard CTC is based on industrial practices and includes PF, Gratuity, Medical Insurance, Accident Insurance, etc. An appropriate sales incentive bonus will be designed to spur sales growth. This will be discussed and finalised when the job offer is finalised and accepted by the incumbent. Page | 1
Posted 2 months ago
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