CRM Executive

Job Description

Job Title: CRM Executive Company: Yuva Trip Pvt. Ltd. Location: Patparganj Industrial Area, Delhi Salary: Up to ₹25,000 per month Industry: Travel & Tourism Job Type: Full-Time (Work from Office) Experience: 0–2 Years (Freshers with good communication skills can apply) Job Summary: We are seeking a dynamic and dedicated Female B2B CRM Executive to join our growing team at Yuva Trip Pvt. Ltd. The ideal candidate will be responsible for managing and maintaining strong relationships with our B2B travel partners, handling client queries, and ensuring smooth communication to enhance partner satisfaction and business growth. Key Responsibilities: Build and maintain strong relationships with existing B2B travel agents and partners. Handle inquiries and resolve issues related to bookings, itineraries, and payments. Maintain an updated CRM database and follow up on leads and queries promptly. Assist in developing customized travel solutions for B2B clients. Coordinate with operations, sales, and ticketing teams to ensure seamless client servicing. Monitor partner satisfaction and proactively work to resolve issues. Share product updates, offers, and promotional deals with partners. Generate basic MIS reports for management review. Desired Candidate Profile: Female candidates only. Graduate in any stream (Preference for Travel & Tourism or Hospitality background). Excellent verbal and written communication skills (Hindi & English). Good knowledge of MS Office (Excel, Word, Email). Experience in travel CRM systems is a plus. Ability to multitask, stay organized, and work under pressure. A positive attitude with a customer-first approach. Perks and Benefits: Fixed monthly salary up to ₹25,000 Friendly and growth-oriented work environment Incentives for outstanding performance Learning and development opportunities in the travel industry How to Apply: Interested candidates can email their updated resume to hr@yuvagroup.com or contact 9289081188 to schedule an interview. Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Health insurance Internet reimbursement Paid sick time Provident Fund Schedule: Day shift Work Location: In person