1435 Conflict Resolution Jobs - Page 19

Novo Nordisk Global Business Services (GBS) India Department Operations, GBS Are you a seasoned leader with a deep expertise in the Supply Chain management and a robust understanding of the full order-to-cash processDo you excel in guiding and inspiring large teams, driving excellence through strong leadership and effective change managementIf yes, we want you to be our new Associate Director for Customer Fulfillment at Novo Nordisk GBS. Bring your end-to-end mindset and your relentless focus on delivering value for our customers, while navigating and thriving in diverse cultures. Join us in making a meaningful impactapply today for a transformative career opportunity! ! The position As an Associate Director in Customer Fulfilment, you will efficiently lead the customer fulfillment team and have full understanding of company objectives and supply chain strategy. Your key responsibility will be: LeadershipEnsure high levels of engagement by coaching and motivating department leaders and their teams while defining operational objectives aligned with the Commercial Supply Chain strategy. Additionally, foster a culture of continuous improvement by monitoring performance, providing timely feedback, and establishing clear roles and responsibilities to create an efficient and focused work environment. Order to cashOversee the end-to-end order-to-cash process, ensuring timely execution and compliance with internal controls. Responsible for the order-to-cash process for offshored affiliates. Ensure that processes are executed in compliance with defined standards and internal control requirements (Sarbox controls, Minimum and Local controls). Strategic OversightDevelop and implement strategies to optimize the order-to-cash processes, driving productivity improvements and standardization. Identify opportunities for improvement in commercial fulfilment processes and lead initiatives to implement solutions. Drive productivity improvements by identifying and implementing optimizations. Customer Satisfaction and Technology utilizationDrive customer satisfaction by delivering high service levels and proactively engaging with affiliates to understand their needs. Maintain regular, proactive engagement with affiliates to understand their expectations and evolving market dynamics. Leverage technology and automation to enhance operational efficiency, including the implementation of new IT systems. Budget Management & Financial OversightManage departmental budgets, analyze cost drivers, and implement strategies to reduce operational costs. Analyze cost drivers and implement strategies to reduce operational costs without compromising service quality. Monitor and analyze the financial impact of fulfilment processes, identifying areas for cost reduction and efficiency gains. Compliance and Risk ManagementEnsure compliance with regulatory requirements and corporate governance related to fulfilment processes. Identify and manage risks associated with the commercial fulfilment process. Collaborate cross-functionally with various departments to align and streamline fulfilment operations. Qualifications We are looking for a driven and experienced leader who meets the following qualifications: Need to have: A bachelors degree in supply chain management, logistics, business administration, engineering, or a related field. An MBA or masters degree is preferred. 15+ years of experience in supply chain, order management and customer fulfilment. Robust understanding of full cycle of order to cash process. Solid experience in leading through leaders with previous experience handling large teams. Experience in process standardization and successful change management will be preferred. Proficiency in ERP systems, particularly SAP ECC. Advanced experience with MS PowerPoint. Experience in solving process or quality issues using Six Sigma, Lean, or similar methodologies. Strong project management mindset and ability to work under pressure. Exceptional communication, interpersonal, and analytical skills. Excellent communication, negotiation, stakeholder leadership and conflict resolution skills. Superb analytical and problem-solving skills with a focus on continuous improvement. Nice to have: Experience with continuous improvement methodologies. Understanding of financial and business planning. Proficiency in relevant software such as Microsoft Office and order entry systems. About the department The Operations GBS unit will drive executional excellence and efficiency by focusing on all operations-related activities, including execution of marketed brands, operations of medical affairs, omnichannel operations, commercial analytics, operational communications, customer fulfilment within commercial supply chain and sustainability.

Job Description : We are looking for a dynamic and proactive School Manager to oversee and coordinate all non-academic operations at Orchids The International School. The ideal candidate will be responsible for ensuring smooth day-to-day school functioning, managing staff, handling parent communication, and supporting the academic team to create an efficient and secure learning environment. Roles & Responsibilities: Oversee daily school operations, logistics, and infrastructure management. Ensure safety, security, hygiene, and discipline across the school premises. Coordinate with the academic team for scheduling, events, and compliance. Handle parent queries, grievances, and ensure timely communication. Manage staff attendance, leaves, and basic HR coordination. Oversee vendor management, transport, housekeeping, and cafeteria. Monitor admissions support, MIS reporting, and fee-related administration. Ensure all school policies and SOPs are followed. Plan and execute school events, PTMs, and special programs. Work closely with the Principal and HO team to ensure performance targets are met. Key Skills: School Administration Team Management Communication & Interpersonal Skills Facility & Operations Management Problem Solving Conflict Resolution Event Coordination Time Management Transport & Vendor Supervision Parent Handling

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry, preferably with a background in sales or relationship management. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and generate leads through networking and market research. Conduct client meetings and presentations to promote products and services. Collaborate with internal teams to resolve customer complaints and issues. Achieve monthly and quarterly sales targets by selling bank products and services. Provide excellent customer service to ensure high levels of customer satisfaction. Job Requirements Strong communication and interpersonal skills are essential for building relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets. Knowledge of banking products and services, including savings accounts, loans, and credit cards. Experience working in a similar role within the BFSI industry is preferred. Strong problem-solving skills are needed to resolve customer complaints and issues. Ability to work collaboratively as part of a team to achieve common goals.

Position NameNational Lead Account Servicing, Wholesale Banking Department Wholesale Banking Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Role of National Lead for Account Servicing Supervise Team Leaders across 5 regions, 10 offices throughout India, 50+ Team members servicing clients and RM"s Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance requests like signatory management, KYC/Re-KYC, Term deposit requests, etc. through respective RPC"s. Responsibilities Ensure timely and accurate completion of all account opening functions, provide excellent customer service, fulfill requests end-to-end, and resolve customer issues effectively. Provide a monthly report on metrics while addressing team challenges and celebrating successes. Conduct periodic location wise service reviews to ensure quality service to both internal and external clients Maintain a robust processing environment with effective controls, empowering the team to offer client solutions within the established policy framework Ensure compliance with regulatory guidelines, company policies, and processes and facilitating smooth audits at all times. Monitor customer satisfaction and service levels closely, driving necessary process improvements Coordinate with stakeholders and clients to address process gaps or issues Keep process documents updated and ensure regular reviews Manage queries, issues, escalations and audits effectively Job Requirements: Post GraduateMBA with 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance and related Wholesale Banking products Skills: An Account Servicing National Lead, who oversees team leaders, should effectively lead the team, achieve service levels, ensure compliance, and continuously enhance the efficiency of the account servicing process Here are some key skills required for this role Leadership Skills: Ability to inspire, motivate, and guide team leaders and their teams towards achieving goals. Regulatory KnowledgeFamiliarity with relevant regulations and compliance requirements related to account opening processes. Customer Service OrientationUnderstanding the importance of customer satisfaction and the ability to address client needs and concerns effectively. Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively to team leaders, clients, and other stakeholders. Interpersonal Skills: Ability to build and maintain positive relationships with team members, clients, and other departments. Organizational Skills: Proficiency in managing multiple tasks, prioritizing responsibilities, and ensuring that deadlines are met. Problem-Solving Skills: Ability to identify issues, analyze situations, and develop effective solutions quickly. Analytical Skills: Capability to assess data and metrics related to account openings and team performance to make informed decisions. Training and DevelopmentSkills in coaching and mentoring team leaders to enhance their performance and professional growth. Technical ProficiencyKnowledge of software and tools used in account management and data analysis, as well as the ability to adapt to new technologies. Strategic ThinkingAbility to develop and implement strategies that align with organizational goals and improve account opening processes. Conflict ResolutionSkills to manage and resolve conflicts within the team or with clients in a constructive manner. Time ManagementAbility to manage one"s own time and the time of team leaders effectively to maximize productivity. AdaptabilityFlexibility to adjust to changing circumstances and the ability to lead teams through transitions. Performance ManagementSkills in setting performance metrics, data evaluation, reviews and providing constructive feedback to team leaders.

RESPONSIBILITIES Populating the CMDB Ensuring the pre-defined activities are aligned with the Change Management process Ensuring the CMS provides accurate and up to date information. Ensuring regular snapshots and Configuration Baselines are taken and protected Triggering an auditing process on the CMDB Implementing a Communications plan upon changes in the CMDB, using the RACI model. Ensuring backups are taken as appropriate Considering the usage of a Definitive Media Library as appropriate. Making recommendations for Service Improvement Plans Ensuring the Service Asset and Configuration process is performed as designed. Developing a Service Asset and Configuration Management process m Ensuring the Service Asset and Configuration Management process is fit for purpose. Ensuring process description meets objectives Sponsorship, design, and continual improvement of the process and its metrics. Following the organization's policies relating to employment KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: Software Asset Management Experience: 5-8 Years

Role The Configuration co-ordinator is focused on managing and maintaining the Configuration Management System and the Configuration Management Database (CMDB). The Configuration Management co-ordinator watches over the integrity of the CMDB and associated libraries. As an assistant to the Configuration Management Process Manager they report directly to him. Do The roles and responsibilities defined below indicate the co-ordinator as well as the configuration managers roles, rolled into one. The Configuration Manager is responsible for maintaining information about Configuration Items required in delivering IT services. Maintains a logical model, containing the components of the IT infrastructure (CIs) and their associations. Ensuring that all CIs are accurately registered Interfacing with other support organizations to ensure the effective use of the CMDB and Configuration Management System Maintaining and recommending improvements to facilitate effective use and integrity of the CMDB Creating reports and analyses the CMDB when requested by the Configuration Manager Ensuring that CI Owners maintain adequate Configuration Management process disciplines and systems for the CIs they own Ensuring that authorized procedures and work practices are followed Own the SACM process end to end Make sure all changes to the CIs and the CMS are controlled, audited and reported Make sure the CMS is up-to-date Define the naming conventions for the CIs Own the CMS All updates to the CMS go through the Configuration Manager Take control of both the software and hardware CIs Control of all assets and liaison with the procurement team is one of the key responsibilities Define the asset disposal policy along with the customer Work closely with the change and release team to make sure the CMS is up-to-date Conduct scheduled and also ad hoc audits of the CIs Define an audit policy and audit process covering local as well as remote CIs Handle discrepancies resulting out of the audits Maintain libraries or other storage areas to hold CIs Safeguard the integrity of the logic of the CMDB and associated libraries Configuration Librarian in particular will be responsible for the following activities Supervise and control receipt, identification, storage and withdrawal of all supported CIs Supervise the functional design and support of the CMDB and associated libraries Assist in the identification of products and CIs Maintain and provide information on the status of CIs Number, record, store and distribute Configuration Management issues Record the receipt of authorized new or revised configurations and archive superseded configurations to the appropriate library Hold master copies of documents, software, etc. Notify holders of any changes to their products or CIs Assist in conducting audits KEY SKILLS AND COMPETENCIES Good analytic and decision-making skills. Good communication skills. Good presentation skills. Must have conflict resolution abilities. Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines IT hardware and Software setup, management and troubleshooting capabilities Configuration Management experience on document control, source code management, and Defect Management tools Should be able to create a CMDB repository Should have understanding of the software development lifecycle Experience of working in a multi-site environment Extensive experience with SCM tools and with build automation software Mandatory Skills: ITIL - IT Hardware Asset Management Experience: 1-3 Years

Job Overview We are looking for enthusiastic and persuasive Telecalling Sales Representatives to promote and sell Outspark's career-enhancing AI tools. The role involves engaging with interested leads only (no cold calling) and helping them understand the value of our solutions to boost conversions. Key Responsibilities Handle outbound calls to pre-qualified leads (no cold calls) Explain product features and AI benefits clearly Achieve daily and monthly sales targets Maintain follow-up and closure discipline Deliver excellent customer experience Eligibility Criteria Undergraduate & Graduates both are Welcome to apply Minimum 1 Year Experience in Sales (preferably B2C or Insurance Sales) Strong verbal communication and convincing ability Basic understanding of AI or tech-based products is a plus Prior telecalling experience is an added advantage What We Offer CTC: Up to 4.75 LPA + Performance-Based Incentives Working Days: 5 Days a Week (2 Rotational Week Offs) Perks: Daily Meals Provided Friendly, growth-oriented environment

Job Summary: We are hiring Virtual Insurance Partners to join our Digital Banca team. The role involves sourcing sales opportunities through outbound calling, identifying customer needs, and promoting suitable insurance products. If youre a driven individual with a passion for sales and a flair for communication, this opportunity is for you. Key Responsibilities: Make outbound calls to prospective customers. Identify customer needs and recommend appropriate insurance products. Create awareness and generate interest among customers for insurance products. Explore sales opportunities within the customer's immediate family. Respond to customer queries accurately and promptly over the phone. Maintain and share daily sales reports with the Team Leader/Manager. Consistently aim to meet and exceed sales targets. Key Performance Indicators (KPIs): Productivity (Number of calls, conversations, and follow-ups) Efficacy (Quality of interaction and lead conversion) Business generated (Policy sales and revenue contribution) Eligibility Criteria: Education: Must be a graduate Experience: Minimum 1 year of work experience, preferably in sales or telesales Sales experience is mandatory Required Skills & Competencies: Strong selling skills and ability to generate business High energy and enthusiasm to meet daily targets Fluent in Malayalam, with good command over Hindi and English (written and spoken) Excellent communication and problem-solving skills Ability to multitask and manage customer expectations professionally Result-driven attitude with strong interpersonal abilities

Key Responsibilities: Manage inbound and outbound customer calls in a professional and friendly manner. Address customer inquiries, provide information about Fenesta products, and resolve issues promptly. Maintain detailed records of customer interactions, issues, and resolutions. Collaborate with the team to handle escalations and ensure customer satisfaction. Assist customers in understanding product offerings and guiding them through the purchasing or service process. Meet or exceed individual performance metrics, including response times, quality of service, and customer satisfaction scores. Provide feedback to management on recurring issues to help improve products and processes. Key Requirements: Experience Level: Open to Freshers and Experienced Candidates Minimum Qualification: Bachelor's degree in any discipline. Strong communication skills, both verbal and written. Ability to work well in a fast-paced environment and manage time effectively. Proficiency in customer service software and CRM systems (preferred but not mandatory). A customer-centric attitude with the ability to empathize with and resolve customer concerns. Prior experience in a customer service or call center role is a plus but not required.

Key Responsibilities: Oversee customer service operations to ensure high standards of service delivery. Address and resolve customer complaints and inquiries promptly. Implement policies and procedures for consistent and reliable service. Conduct training sessions to maintain service quality and team effectiveness. Provide knowledgeable support on financial products and insurance policies, using company-provided leads. Essential Requirements Education: Graduates, Post-Graduates, and MBAs are welcome to apply. Experience: 0-3 years in customer service; experience in BPOs or call centers is advantageous. Communication: Must possess strong persuasive and interpersonal skills. Availability: Preference for candidates who can join immediately. Client Opportunities Available For: Transcom - Gurgaon Fenesta - Gurgaon Globiva - Gurgaon Tech Mahindra- Noida Altruist Technologies- Noida

Altruist Technologies Pvt. Ltd. is hiring Customer Care Executives for its inbound process. This role is ideal for individuals who are passionate about customer service and want to grow in a professional, fast-paced environment. Candidates will handle customer queries and deliver a high-quality support experience over the phone. Eligibility Criteria: - Undergraduates with a minimum of 6 months BPO experience - Graduates (Freshers are welcome) - Good communication skills in Hindi and/or English - Open to both Freshers and Experienced candidates Key Responsibilities: - Handle inbound customer calls and provide resolutions effectively - Maintain a positive, empathetic, and professional attitude toward customers - Follow company protocols and call handling scripts - Document customer interactions accurately - Ensure customer satisfaction and follow up on unresolved queries Salary & Benefits: - Salary: Up to 17,500 per month - Incentives: Attractive performance-based incentives - Joining Bonus: Available Free Pick & Drop Shuttle Service from: - Sector 59 Metro Station - Sector 52 Metro Station - Golf Course Metro Station - Sector 37 Botanical Garden Bus Stand - Okhla Bird Sanctuary Metro Station Working Days: - 6 Days a Week - 1 Rotational Weekly Off

About the Role: As a Customer Support Associate at Niva Bupa, you will be the voice of our company, providing exceptional service to our valued customers. Your primary responsibilities will involve handling inbound and outbound calls, addressing inquiries, and cross-selling our products and services. Languages Required: Fluency in English, and Hindi Key Responsibilities: Handle inbound and outbound calls professionally, ensuring superior customer experience Respond to customer inquiries, concerns, and complaints regarding our health insurance products and services Cross-sell and promote relevant products and services to existing customers Maintain accurate and up-to-date customer records in the CRM system Collaborate with internal teams to resolve complex issues and escalate cases when necessary Adhere to company policies, procedures, and regulatory guidelines Key Requirements: Min. 06 Months of Experience in a customer support role is Mandatory Excellent verbal and written communication skills in English Ability to handle a high volume of calls while maintaining composure and professionalism Strong active listening and problem-solving skills Willingness to work in rotational shifts, including evening and weekend hours Basic computer proficiency and typing skills Positive attitude and commitment to providing outstanding customer service Education and Experience: Graduate or Postgraduate degree from a recognized university Prior experience in a customer-facing role is must

About the Role Transcom, a global leader in customer experience solutions, is looking for Customer Support Associates to join our team. This role is ideal for individuals who excel in customer engagement, problem-solving, and technical support for international clients. Job Overview: We are currently hiring for the position of Customer Service Associate Hotel Bookings (US Travel Process) at Transcom, Jaipur . Key Responsibility Areas (KRA): Handling inbound and outbound calls related to hotel bookings and customer inquiries. Assisting customers with reservations, modifications, and cancellations. Providing exceptional customer service and maintaining professionalism at all times. Ensuring customer satisfaction by addressing concerns and resolving issues efficiently. Adhering to process guidelines and achieving assigned performance targets. Maintaining accurate records of customer interactions and transactions. Additional Information: Salary: 35,000 CTC + Upto 8,000 Incentives Work Schedule: 5.5 Days Working (Rotational Shifts & Offs) Cab Facility: 180 per night shift for male employees & one-sided cabs for females during odd hours Eligibility: Any Graduate/Undergraduate with excellent communication skills and a minimum of 6 months of BPO experience

Roles and Responsibilities: Prepare, schedule, coordinate, monitor and control the assigned engineering projects Monitor compliance to applicable codes, practices, QA/QC policies, performance standards and specifications Cooperate and communicate effectively with the client and project team Functional planning and execution of particular work packages within the given parameters Implementing Project driven changes and requests Evaluation of customers specifications Ability to lead multiple projects and partner with management / functional managers to resolve conflicts and obtain resources for project Excellent interpersonal, leadership and negotiation skills

You will be joining the India team in Kurnool as a Human Resources Administrator at Bhrish, an IT consulting and solutions provider dedicated to empowering organizations through digital transformation. Your main responsibilities will include coordinating recruitment efforts, managing the onboarding process, conducting induction programs, handling employee grievances, ensuring a positive work environment, and facilitating communication between employees and management. Additionally, you will assist in the performance management process, support employee training and development initiatives, and manage day-to-day office operations. For the HR aspect of the role, you will be responsible for recruitment and onboarding, employee relations, performance management, and talent development. This involves coordinating recruitment efforts for various positions, managing new hire onboarding, conducting induction programs, handling employee grievances, ensuring a positive work environment, and facilitating communication between employees and management. You will also assist in the performance management process, support employee training and development initiatives, and enhance skills within the organization. As for the administrative responsibilities, you will be managing day-to-day office operations, ensuring a well-organized workspace, overseeing office maintenance, supplies, and facility management. You will also maintain and update HR and administrative data, generate relevant reports, prepare periodic MIS reports for management review, and coordinate with the finance and operations teams to handle invoicing processes accurately and promptly. To be successful in this role, you should ideally be a graduate with any background, although an MBA in HR is a plus. Proficiency in MS Excel and other office tools is required, along with excellent verbal and written communication skills in English. Strong organizational and multitasking abilities, attention to detail, a data-driven approach, the ability to work independently and as part of a team, problem-solving and conflict resolution skills, as well as complaints handling and grievance procedures will also be essential. The ideal candidate for this position would have 0-2 years of work experience in a similar role, demonstrating the necessary skills and knowledge to excel in the responsibilities outlined above.,

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. As the Employee Relations Manager at OpenText India / APJ, reporting to the Regional HR Leadership, you will play a crucial role as a key member of the newly developed Employee Relations Centre of Excellence. This office-based role (3 days a week) will be located in either Bangalore or Hyderabad. In this individual contributor role, you will provide coaching, consulting, expertise, and mentorship to Leaders, HR staff, and employees on various Employee Relations matters. These include performance management, offboarding, policy management, grievance/investigations management, leave management, HR Legal matters, compliance, and accommodation, in support of the centralized Employee Relations team model. Your expertise in Employment Legislation and practices, particularly in India and Philippines legislation, will be highly valued. Your responsibilities will include consulting with Leaders on performance cases, assisting in delivering objective feedback, investigating issues, mediating conflicts, collaborating with Legal and HR parties, and ensuring compliance with applicable labor and employment laws. Additionally, you will be involved in monthly and quarterly reporting on Employee Relations matters, interpreting data, and making recommendations for positive changes in the work environment. To succeed in this role, you should hold a Bachelor's degree or have equivalent HR experience, along with at least 8 years of HR experience with a focus on Employee Relations. Strong written and interpersonal communication skills, active listening abilities, conflict resolution skills, and the capacity to handle multiple priorities under tight deadlines are essential. Your ability to analyze complex situations, maintain confidentiality, mentor and develop others, work autonomously, and uphold business ethics and transparency will be critical. Overall, as the Employee Relations Manager at OpenText, you will have the opportunity to make a significant impact on the organization by providing expert guidance and support in various Employee Relations matters while upholding the company's values and ensuring a positive work environment for all employees.,

The HR Generalist plays a crucial role in providing comprehensive HR support to the organization. You will be responsible for various HR functions, including recruitment, employee relations, HRIS management, compliance, and employee development. Acting as a primary point of contact for employees and management, you will address HR-related issues and ensure a positive work environment. You will manage the end-to-end recruitment process, from job posting to onboarding. Additionally, handling employee relations, including conflict resolution and disciplinary actions, will be part of your key responsibilities. You will oversee the HRIS system to ensure accurate and updated employee data and conduct or assist with performance management processes and employee development. Ensuring compliance with labor laws, regulations, and company policies, administering employee benefits, and providing guidance on HR policies and procedures will also fall under your purview. Your role will involve participating in the development and implementation of HR initiatives and programs, assisting in organizational change management and employee engagement activities, conducting training and workshops on HR-related topics, and supporting HR reporting and data analysis. You will also provide assistance in HR projects and initiatives as needed. To qualify for this position, you must have a Bachelor's degree in Human Resources, Business Administration, or a related field, along with 3-5 years of experience in HR roles encompassing various HR functions. Strong knowledge of HR processes, labor laws, and regulations is essential, as is experience in recruitment, including sourcing and selection processes. Excellent communication and interpersonal skills, the ability to handle sensitive and confidential information with integrity, proficiency in HRIS systems and MS Office applications, and strong organizational and time management skills are required. Having a certification such as PHR or SHRM-CP is a plus. You should also possess the ability to work independently and as part of a team, along with problem-solving and conflict resolution skills. Attention to detail and accuracy in work, adaptability and flexibility in a dynamic work environment, understanding of best HR practices and industry trends, and a positive attitude and commitment to fostering a positive workplace culture are crucial for success in this role.,

You are a seasoned HR professional with extensive experience in end-to-end HR management and administrative functions. Your strong leadership skills and ability to efficiently handle people are highly valued, with a preference for ex-servicemen who bring discipline, strategic thinking, and exceptional organizational abilities to the role. You have a proven track record of over 5 years in HR, legal, and administrative roles, with a preference for prior experience in leadership positions within corporate or structured environments. Individuals with an engineering or research background are highly valued to better align with the company's workforce requirements. As an assertive, confident, and disciplined HR professional, you are capable of handling diverse company cultures and adapting quickly to organizational needs. You possess a proactive mindset, take full ownership of your responsibilities, and contribute significantly to building a positive and structured work culture, providing strategic insights for process improvements, ensuring team cohesion and development, and maintaining a high level of employee engagement and retention. Your key responsibilities include overseeing new hire orientation, onboarding, and exit management with a strategic approach, ensuring strict compliance with company policies, procedures, and legal requirements, proactive handling of employee grievances and conflict resolution, implementing structured team-building initiatives, conducting regular leadership and personality development training, leading strategic hiring efforts, and driving employee retention programs. You hold a Bachelor's degree in Engineering (any field) with a preference for candidates with a Master's in HR or a related area. You have a minimum of 5+ years of experience in HR management, with a strong preference for ex-servicemen. Your essential skills include excellent leadership, interpersonal, and communication skills, along with the ability to manage high-pressure environments effectively. Interested candidates can submit their resumes to aditi.gupta@icuerious.com. Shortlisted candidates will undergo an initial screening call followed by an in-person interview. The job location is in Chandigarh/Mohali, with on-site work only (remote work not available). It is a full-time position with compensation based on individual performance. The work schedule is a fixed day shift with a five-day workweek and a yearly performance-based bonus. You must have a Bachelor's in Engineering/Technology (mandatory) and a Master's (preferred) degree. Additionally, you should have at least 5 years of experience in human resources management, with a strong preference for ex-servicemen. The job type is full-time with a day shift and fixed schedule, along with a yearly bonus. You must be able to reliably commute or plan to relocate to Mohali, Punjab, before starting work. The application question is if you are an Ex-Serviceman.,

This is a strategic sales position in the warehouse or logistics management field, located in India (Tier-1 City, Prefer Navi Mumbai). As a Sales Specialist with 7-12 years of experience (Code: WMS-II/Mid), your primary responsibility will be to drive business growth by achieving monthly sales targets and acquiring new mid and large market customers. Your key responsibilities will include prospecting for new customers through various channels, maintaining a consultative sales approach by understanding the corporate business needs and providing customized solutions, tracking and reporting sales performance, engaging with CXO's, maintaining relationships with key stakeholders and partners, and ensuring timely execution of all sales activities. You will also be responsible for on-boarding new customers, engaging in regular portfolio planning, attending industry events and conferences, ensuring compliance with sales processes, liaising with internal and external stakeholders, and managing pre and post-sales activities effectively. To qualify for this role, you should be a graduate (Preferably MBA) with 7-12 years of experience in managing corporate clients, preferably in the warehouse or logistics management domain. Key skills required include excellent communication skills, expertise in consultative and strategic selling techniques, familiarity with WMS and logistics operations in the IT industry, strong negotiation and conflict resolution abilities, market analysis skills, CRM software knowledge, financial acumen, networking skills, adaptability, and experience in managing sales projects from inception to completion.,

The world leader in cosmetics, L'Oral, operates in 150 countries across five continents. With 37 international brands, the company's sole focus is beauty, aiming to provide innovative cosmetics to women and men globally. L'Oral"s mission includes winning over another one billion consumers worldwide by creating cosmetic products that cater to a diverse range of needs and desires, driving digital innovation. The company prioritizes diversity and sustainable sourcing for all products, having reduced emissions by approximately 78% since 2005. At the core of L'Oral lies innovation, fueled by a strong passion for the future. The Research and Innovation Centres in India play a crucial role in local market innovations as the sixth hub for L'Oral worldwide. The convergence of beauty and technology is rapidly evolving, with L'Oral striving to be at the forefront of this new beauty tech era. The integration of digital technologies and services is revolutionizing the beauty industry, offering new levels of personalization and customization. By embracing digital transformation in all aspects, L'Oral is enhancing its relationship with consumers. The Operations Department, responsible for producing several billion units, is a key driver of the company's performance. Working in Operations at L'Oral provides a dynamic and diverse environment with opportunities for career growth and international mobility. The department offers a wide range of training programs, challenging responsibilities, and diverse assignments to foster continuous learning and development. L'Oral is seeking talented individuals to join its mission. An opportunity is available in the Operations Finance department for the role of Internal Control Manager for the SAPMENA (South Asia, Pacific, Middle East, North Africa) zone, based in Mumbai. This role involves defining and managing the Internal Control roadmap and priorities for the zone, leading the network of Internal Control Managers, and overseeing the prevention of corruption program within the zone. The Internal Control Manager will work closely with managers to establish compliant procedures, promote staff understanding, and ensure adherence to Group norms and policies. Key L'Oral Competencies: - INNOVATOR - STRATEGIST - PEOPLE DEVELOPER - INTEGRATOR - ENTREPRENEUR Key Behavioral Competencies: - Leadership skills to foster teamwork and achieve business goals - Communication and Influencing skills to provide feedback and solutions - Decision-making skills to support people-related matters - Creativity to innovate people processes with business value Key Relationships: - Direct/Indirect Reportees: Factory ICMs - Internal Stakeholders: Entity ICMs and Entity CFOs - External Stakeholders: Internal Audit Team Education and Qualifications: - Minimum 8-10 years of relevant work experience - Graduate/Masters degree - Professional qualification required: CA, ICWA, MBA from a reputed Institute - Industry preference: FMCG/Food/Pharma - Strong integrity, cooperative attitude, excellent communication skills, conflict resolution abilities, and proficiency in PPT and Excel Travel Requirements: - Travel will be based on business needs Candidates can apply to up to three jobs within a rolling 30-day window and are encouraged to select roles that align with their career aspirations. It is important to note that once an application is submitted, it cannot be withdrawn. Creating multiple accounts with different emails may result in account merging and application record deletion.,

As the Hostel Warden at Welspun World Anjar location, you will be the overall in-charge of the hostel, ensuring a safe and comfortable living experience for the resident Associates. Your role will be crucial in promoting the social, emotional, and cultural well-being of the individuals staying at the hostel. Collaborating with the support staff, you will work towards creating a harmonious and congenial environment for all residents. Your responsibilities as the Section Head-CS-Colony-Girls Hostel will include leading and managing the day-to-day operations of the hostel. This involves overseeing correctional facilities, implementing policies and procedures, managing security, housing, and facility operations, as well as supervising the hostel staff. You will be responsible for ensuring the maintenance of the hostels and monitoring the quality of food served. Upholding discipline among the Associates and promptly addressing any misconduct will be part of your duties. In your role, you will focus on ensuring a comfortable stay for all girls at the hostel and maintaining a homely atmosphere. Supervising the cleanliness of the mess area, coordinating with the civil department for hostel maintenance, and organizing extra-curricular activities for resident engagement will be key tasks. You will liaise with various departments as needed, interact with the HR department for grievance resolutions, and manage the procurement of daily essentials within the allocated budget. Key interactions for this role will involve team leadership, mid-management, cross-functional collaboration, client relations, internal and external communication, as well as conflict resolution. Your experience in similar roles, with at least 8 years of experience, will be valuable in executing these responsibilities effectively. Your competencies in areas such as business acumen, entrepreneurship, global mindset, people management, communication, interpersonal skills, conflict resolution, and decision-making will be put to use in ensuring the smooth functioning of the hostel. Your ability to lead the hostel staff, engage with various stakeholders, and maintain a positive community environment will be instrumental in creating a welcoming and secure space for all residents.,

Join a diverse and inclusive work culture where our differences make us unique and stronger. You will collaborate daily with colleagues from various cultures, encouraging you to see things from different perspectives and appreciate the strength found in diversity. We actively support diversity, inclusion, and equality to ensure equal opportunities for everyone to showcase their talents. You will be part of the Manufacturing Operation-India department within Global Supply Chain, Cement, supporting Capital and Service Product line for Order Management. This role offers the opportunity to work in an international environment with diverse cultures and challenges. The department collaborates closely with both internal and external customers to ensure on-time delivery of FLSmidth equipment and customer satisfaction. Your responsibilities will include overseeing the entire order lifecycle from receipt to delivery, ensuring accuracy and timeliness. You will coordinate with the sales team to clarify customer requirements and ensure order specifications are met. Additionally, you will prepare quotes for internal requirements and submit them on time for Quote to Win. Developing and maintaining master schedules, analyzing and forecasting project progress, and ensuring timely completion within budget are key aspects of this role. Key accountabilities involve overseeing the entire order lifecycle, coordinating with the sales team, and preparing quotes for internal requirements. You will also develop and maintain master schedules aligned with contract scope and key milestones, ensuring projects are executed within contractual duration and budgets. To excel in this role, you should have an understanding of technical specifications & drawings, expertise in MS Project, Power BI, and MS Office tools, and hands-on experience with Project and Planning management systems. Techno-Commercial experience, international exposure, and competencies such as PDCA approach, Microsoft Office proficiency, workforce handling, leadership skills, and punctuality are essential. A Bachelor's degree in mechanical engineering from a reputed university and 15 years of relevant experience, including 5 years in people management, are required. We offer a competitive benefit package, including health insurance, life insurance, annual health check-ups, and a flexible work schedule for better work-life balance. You will have access to an Employee Assistance Program, growth opportunities, and a global network of supportive colleagues. FLSmidth is committed to creating a diverse and inclusive workplace, embracing diversity and equality to promote an inclusive environment. FLSmidth Cement is a technology and service supplier dedicated to helping customers produce cement efficiently. With a history of innovation spanning over 140 years, we are leading the industry's green transition. For more information on FLSmidth Cement business and services, visit www.flsmidth.com or www.flsmidth-cement.com. To apply for this position, kindly share your updated CV with Krishnamoorthy Rathinavel at krishnamoorthy.rathinavel@flsmidth.com.,

As a Duty Manager at HOTEL TUNGA REGENCY PRIVATE LIMITED in Navi Mumbai, Maharashtra, you will play a vital role in supervising the daily operations of the hotel to ensure guest satisfaction and maintain exceptional service standards. Your responsibilities will include overseeing the housekeeping, front desk, and maintenance departments, managing staff effectively, and handling customer inquiries and complaints efficiently. To succeed in this role, you must possess excellent customer service and guest relations skills, along with experience in hotel operations, including front desk and housekeeping. Strong leadership and staff management abilities are essential, along with problem-solving and conflict resolution skills. Your excellent verbal and written communication skills will be crucial in maintaining a high level of customer satisfaction. This is a full-time on-site position that may require working flexible hours, including nights, weekends, and holidays. Previous experience in a managerial role in the hospitality industry would be advantageous, and a degree in Hospitality Management, Business Administration, or a related field is preferred. If you are looking to be part of a prestigious hospitality company dedicated to providing luxurious accommodations and exceptional service standards, then this role as a Duty Manager at HOTEL TUNGA REGENCY PRIVATE LIMITED is the perfect opportunity for you. Join us in our commitment to offering outstanding service and creating a prominent destination for travelers in Navi Mumbai.,

As an Executive in Client Relationship and Implementation Management at our company located in Chennai, we are seeking a polished candidate with excellent written and verbal communication skills. You should be able to work independently and handle pressure effectively. Proficiency in Microsoft Office is a must, and prior familiarity with the shipping industry would be beneficial. The role may require occasional travel on short notice to client locations. Your role will involve increasing revenue through cross-selling and upselling additional modules to Shipping Lines, NVOCCs, and Container Freight Stations. You will also recommend process improvements or customizations to clients and establish connections with new clients for revenue opportunities. To excel in this position, you must possess strong interpersonal communication skills, leadership qualities, emotional intelligence, problem-solving abilities, and strategic thinking capabilities. Effective client communication is essential, including understanding and articulating client needs, managing expectations and timelines, and drafting comprehensive business requirement documents. Proficiency in Microsoft Office applications, particularly Word, Excel, and PowerPoint, is crucial for maintaining data, creating reports, developing presentations, and organizing client communication effectively. Analytical skills are also essential for preparing reports, conducting impact assessments, and maintaining project trackers. As part of client relationship management, you will hold regular meetings with clients, address escalations, stay informed about industry developments, provide updates on project timelines, and suggest process improvements based on client feedback and industry trends. This is a full-time position with a day shift schedule. Prior work experience of up to 6 months or recent graduates are encouraged to apply. A Bachelor's degree or MBA is preferred. If you have 1 year of work experience in the shipping industry, it would be an added advantage. To apply for this role, please provide your current CTC in LPA, expected CTC in LPA, and the number of days you can join this position. We look forward to welcoming a dedicated professional to our team who can contribute to revenue growth and client satisfaction.,

As a qualified candidate for this role, you should possess excellent management skills including communication, delegation, conflict resolution, leadership, problem-solving, time management, empathy, active listening, mentoring, and planning. The ability to effectively utilize these skills is essential for success in this position. This is a full-time job opportunity requiring a Bachelor's degree as the preferred educational qualification. The ideal candidate should have a total work experience of 1 year, with specific experience in management for at least 1 year. Proficiency in Hindi is preferred for this role, and the work location is in person, indicating that the job requires physical presence at the workplace. If you meet the above requirements and are ready to utilize your skills in a dynamic work environment, we encourage you to apply for this position.,