1220 Conflict Resolution Jobs - Page 19

Grade I - Office/ CoreResponsible for providing customer service support to help to ensure maximum customer satisfaction, providing a communicative link between our products/services and our customers and maintaining an accurate understanding of the customers needs and expectations. Entity: Finance Business Support Group The Customer Experience Consultant role requires a self-starter with outstanding customer service focus passion for digital as part of the Customer Experience team to contribute to a low effort customer experience for Premium accounts across Castrol business. Customer contact will vary from phone and e mail. This role requires you to contribute to overall business objectives goals. Problem solving query resolution play an important part in this role in conjunction with the ability to multitask. The role requires you to suggest drive continuous improvement that will improve customer experience, including dealing with multiple stakeholders. Additionally, you will proactively promote encourage online services products to drive customer self-serve. Key Responsibilities: Respond to premium customer orders, complaints, queries in line with SLA s, policy procedures Key point of escalation and issue resolution from all customer segments and omni-channel Support current future digital opportunities around live chat, chat bot, conversational AI, other digital automations, social media in line with Company strategy. See opportunities to improve Salesforce in addition to providing customer insights into business partners. Build maintain effective working relationships with all collaborators across GBS locally and our hubs, bp Castrol. Demonstrate winning customer service techniques such as empathy, patience, advocacy and conflict resolution and ability to diffuse advancing emotions. Share customer insights from different ERPs with collaborators and make recommendations for solutions. Seek opportunities to own, recommend drive process improvement. Own digital process transformation help drive implementation. Ensure all procedures are relevant, have adequate controls in support of standard process standardization customer centricity. Actively promote encourage online services products as part of the self-serve strategy. Product SME with deep end to end experiential knowledge across the customer product offers including digital platforms. Act as the Product Owner on emerging opportunities through development Provide product system training across the team. Respond adapt to organization operational changes by minimizing impact on quality or customer experience. Key Challenges: Ability to influence multiple stakeholders. Consistently deliver a low effort interaction for customers. Responding adapting to organizational, environmental operational change Managing difficult customer issues: diffusing emotion working with the customer to achieve an effective resolution. Support and help build capability in our GBS hub. Have a keen eye for identifying what can become reputational or viral apply conflict resolution principles to mitigate issues as well as enacting the customer concern process to the business and team leader. Required Skills Experience: Bachelor s Degree or equivalent experience in Economics, Business, Finance, Accounting or related field with relevant language skills. Minimum of 3 years experience in a corporate customer experience environment Demonstrated ability to interpret customer requirements, diagnose issues determine solutions Strong confident writing and communication skills plus practice active listening Ability to work learn collaboratively in a team environment. Strong attention to detail, excellent organization time management skills SAP, JDE, Gen+, Salesforce CRM experience Familiarity with chatbots, live chat social media platforms Experience in collaborator management influencing outcomes We are an equal opportunity employer and value diversity at our company! We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Analytical Thinking, Business process improvement, Commercial Acumen, Communication, Conflict Management, Creativity and Innovation, Customer centric thinking, Customer enquiries, Customer experience, Customer value proposition, Digital fluency, Resilience, Sustainability awareness and action, Understanding Emotions, Workload Prioritization

Join our team as a Project Manager and spearhead transformative migration projects across our lines of business. With your expertise in Derivative Capital markets, youll collaborate with stakeholders to drive success and innovation. Be part of a dynamic environment where your skills and leadership will make a significant impact. Job Summary As a Project Manager within our Derivative Capital Markets team, you will promote migration projects across the organization, leveraging your in-depth knowledge of Derivative Capital market products. You will manage timelines, milestones, and risks, ensuring seamless project execution. Your role will involve collaborating with stakeholders and leading a team to achieve project goals. Job Responsibilities Drive migration projects across LOB, collaborating with stakeholders. Manage timelines, milestones, and project risks. Provide SME expertise in Rates Derivatives Domain. Liaise with Middle Office and project stakeholders. Oversee end-to-end test management and automation scripting. Manage business user expectations. Resolve escalated risks and issues. Adhere to internal processes and change control. Seek and apply process improvements. Deliver management through vendors and internal teams. Manage team dynamics and conflict resolution. Required Qualifications, Capabilities, and Skills Hold a Bachelor s degree in Computer Science or equivalent. Demonstrate experience in FX, Derivatives, finance, or banking. Possess 4+ years of relevant experience. Experience with Global System team for functional testing. Proficient in Microsoft Office and Windows desktop. Familiar with Oracle, Sybase, and SQLServer. Knowledge of Unix and Windows operating systems. Preferred Qualifications, Capabilities, and Skills Formal training in Business Analysis or Project Management. Experience in managing stakeholders across geographies. Proven ability to deliver under pressure. Strong communication and leadership skills. Ability to translate objectives into actions. Experience in managing projects in a matrix environment. Knowledge of Python scripting and Hydra databases. Join our team as a Project Manager and spearhead transformative migration projects across our lines of business. With your expertise in Derivative Capital markets, youll collaborate with stakeholders to drive success and innovation. Be part of a dynamic environment where your skills and leadership will make a significant impact. Job Summary As a Project Manager within our Derivative Capital Markets team, you will promote migration projects across the organization, leveraging your in-depth knowledge of Derivative Capital market products. You will manage timelines, milestones, and risks, ensuring seamless project execution. Your role will involve collaborating with stakeholders and leading a team to achieve project goals. Job Responsibilities Drive migration projects across LOB, collaborating with stakeholders. Manage timelines, milestones, and project risks. Provide SME expertise in Rates Derivatives Domain. Liaise with Middle Office and project stakeholders. Oversee end-to-end test management and automation scripting. Manage business user expectations. Resolve escalated risks and issues. Adhere to internal processes and change control. Seek and apply process improvements. Deliver management through vendors and internal teams. Manage team dynamics and conflict resolution. Required Qualifications, Capabilities, and Skills Hold a Bachelor s degree in Computer Science or equivalent. Demonstrate experience in FX, Derivatives, finance, or banking. Possess 4+ years of relevant experience. Experience with Global System team for functional testing. Proficient in Microsoft Office and Windows desktop. Familiar with Oracle, Sybase, and SQLServer. Knowledge of Unix and Windows operating systems. Preferred Qualifications, Capabilities, and Skills Formal training in Business Analysis or Project Management. Experience in managing stakeholders across geographies. Proven ability to deliver under pressure. Strong communication and leadership skills. Ability to translate objectives into actions. Experience in managing projects in a matrix environment. Knowledge of Python scripting and Hydra databases.

Job Summary: If you are a Field Sales professional and looking for career opportunity, Emerson has an exciting offer to you! The Engineer/Senior Engineer Sales, role will handle sales of Valve Products in given Region. In this Role, Your Responsibilities Will Be: Early engagement with Key accounts / End Users / OEMs and Effective coverage of OEMs and End Users in Chhattisgarh and Maharashtra Responsible for Booking Targets, tracking all end user projects in advance and positioning & upselling our Valve portfolio products. Manages and collaborates with other field sales team members on opportunity to Meet/Exceed Budget/Targets. Extensive travelling within Chhattisgarh and Maharashtra, Planning of travel to the various end user industrial customers clusters and presentation to customers, preparing the customer matrix, Identifying the decision makers of upcoming projects and collaborating with them for business. Creating primary demand for Emerson s Isolation Valve Portfolio Products. Develop and build relationships with key customer decision-making teams to influence and gain market share of Emerson s Isolation Valves Portfolio Products. Protecting and expanding installed base with customers. Regular meeting with key customer s top level engagement team and presenting them about product superiority / create differentiation and develop new customers / markets. Team Collaboration: internal / external customers communication, open-mindedness, and conflict resolution when working with other team members on a joint objective. Ensure following all Emerson Values and Ethics standards. Who You Are: You quickly and decisively act in constantly evolving, unexpected situations. You adjust communication content and style to meet the needs of diverse partners. You always keep the end in sight; puts in extra effort to meet deadlines. You analyze multiple and diverse sources of information to define problems accurately before moving to solutions. You observe situational and group dynamics and select best-fit approach. For This Role, You Will Need: Tech Savy, Demonstrate Good Presentation Skills. Agile, Result oriented with customer centric approach, with good communication skills. This role demands frequent travelling to the customers in industrial clusters in the region. Strong Customer Focus with Sales Experience with adequate technical knowledge of Valve technology field mechanical products. Enthusiastic, proactive, persuasive in dealing with internal and external mid/high level partners. Great Teammate and collaborates well. 5 to 7 Years of relevant experience Preferred Qualifications that Set You Apart: Degree or equivalent in Engineering in Instrumentation/Mechanical. Management degree is preferred. Competencies: Customer Focus Communicate Effectively Action Oriented Our Culture & Commitment to You . .

We are looking forward to hire Scrum Master Professionals in the following areas : Role : Scrum Master Experience: 8 to 12 Yrs. Location : Bangalore Responsibilities: Facilitate Scrum ceremonies (Daily Stand-ups, Sprint Planning, Quarterly PI Plannings, Retrospectives) Remove impediments for the team Coach the team on Agile practices Ensure effective communication between stakeholders Skill Requirements Facilitation and coaching Conflict resolution Sprint planning and review Metrics and performance tracking Stakeholder management Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Job Summary: We are looking for a dynamic and customer-focused Client Handling Manager to lead and manage client relationships, ensure service satisfaction, and drive business growth. The ideal candidate will act as the primary point of contact for clients, understand their needs, resolve issues efficiently, and coordinate with internal teams to deliver exceptional service. Key Responsibilities: Serve as the main liaison between clients and the company. Understand client requirements and ensure timely delivery of services or solutions. Manage client expectations and provide regular updates on project progress. Maintain strong long-term relationships to encourage repeat business and referrals. Address and resolve client complaints or concerns promptly and professionally. Identify upselling or cross-selling opportunities to enhance client satisfaction and revenue. Collaborate with internal departments (sales, operations, technical) for smooth service execution. Monitor client account performance and prepare regular reports. Lead onboarding and training sessions for new clients when necessary. Ensure all client interactions are documented and followed up appropriately. Key Skills Required: Strong interpersonal and communication skills Client relationship management Problem-solving and conflict resolution Time management and multitasking Team coordination and collaboration CRM tools and reporting Negotiation skills Service delivery knowledge Empathy and patience Attention to detail

Position Overview Lead and deliver commercial interior fit-out projects from inception to completion, ensuring client satisfaction through effective management of scope, schedule, budget, and quality. The successful candidate will coordinate cross-functional teams and external stakeholders to execute workplace transformation projects that meet clients' business objectives. Key Responsibilities Manage the full project lifecycle for commercial fit-out projects, including office, retail, and specialty commercial spaces Develop and maintain detailed project schedules, budgets, and resource plans Coordinate activities of designers, contractors, vendors, and consultants throughout the project Conduct regular site visits to monitor construction progress and ensure adherence to specifications Implement robust change management processes to control scope and maintain project viability Identify and mitigate potential risks through proactive planning and quick problem resolution Maintain clear and consistent communication with clients and stakeholders Ensure compliance with building codes, health and safety regulations, and sustainability requirements Prepare and present project status reports and documentation Qualifications Bachelor's degree in Construction Management, Architecture, Engineering, or related field 7-8 years of experience managing commercial interior fit-out projects Proven track record of delivering projects on time and within budget Strong knowledge of construction methods, building systems, and interior finishes Experience with project management software and tools Excellent communication and client relationship skills Strong negotiation and conflict resolution abilities Detail-oriented with exceptional organizational skills Preferred Skills Professional certification (PMP, PRINCE2, or similar) Experience with sustainable design and LEED/WELL/BREEAM certification processes Knowledge of local building codes and permit requirements Experience with BIM and digital construction technologies Understanding of workplace strategy and occupancy planning What We Offer Competitive salary and comprehensive benefits package Opportunity to work on diverse and challenging fit-out projects Professional development and advancement opportunities Collaborative and dynamic work environment Support for relevant professional certifications

Position Overview Lead and deliver commercial interior fit-out projects from inception to completion, ensuring client satisfaction through effective management of scope, schedule, budget, and quality. The successful candidate will coordinate cross-functional teams and external stakeholders to execute workplace transformation projects that meet clients business objectives. Key Responsibilities Manage the full project lifecycle for commercial fit-out projects, including office, retail, and specialty commercial spaces Develop and maintain detailed project schedules, budgets, and resource plans Coordinate activities of designers, contractors, vendors, and consultants throughout the project Conduct regular site visits to monitor construction progress and ensure adherence to specifications Implement robust change management processes to control scope and maintain project viability Identify and mitigate potential risks through proactive planning and quick problem resolution Maintain clear and consistent communication with clients and stakeholders Ensure compliance with building codes, health and safety regulations, and sustainability requirements Prepare and present project status reports and documentation Qualifications Bachelors degree in Construction Management, Architecture, Engineering, or related field 7-8 years of experience managing commercial interior fit-out projects Proven track record of delivering projects on time and within budget Strong knowledge of construction methods, building systems, and interior finishes Experience with project management software and tools Excellent communication and client relationship skills Strong negotiation and conflict resolution abilities Detail-oriented with exceptional organizational skills Preferred Skills Professional certification (PMP, PRINCE2, or similar) Experience with sustainable design and LEED/WELL/BREEAM certification processes Knowledge of local building codes and permit requirements Experience with BIM and digital construction technologies Understanding of workplace strategy and occupancy planning What We Offer Competitive salary and comprehensive benefits package Opportunity to work on diverse and challenging fit-out projects Professional development and advancement opportunities Collaborative and dynamic work environment Support for relevant professional certifications

Job Title: E-commerce Customer Service Representative Location: Remote Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented E-commerce Customer Service Representative to support our growing online business. The ideal candidate will have experience managing a high volume of customer inquiriesprimarily via emailand occasionally over the phone. Your role is crucial in ensuring a smooth and positive shopping experience for every customer. Key Responsibilities: Manage and respond to a high volume of customer emails daily, ensuring timely and accurate replies. Handle customer service calls when needed, maintaining professionalism and empathy at all times. Resolve issues related to orders, payments, refunds, returns, and exchanges. Track shipments and update customers on order status. Document all customer interactions in the system and escalate issues as necessary. Coordinate with internal teams (warehouse, logistics, product) to resolve queries efficiently. Support bulk email tools and systems to manage customer communications at scale. Maintain high standards of customer satisfaction and adhere to service level targets. Required Skills & Qualifications: 24 years of customer service experience, preferably in an e-commerce environment. Proven ability to manage and prioritize bulk email communications. Strong written and verbal communication skills. Comfortable with occasional inbound/outbound customer calls. Experience with helpdesk tools (Zendesk, Freshdesk, Gorgias, etc.) and email platforms. Detail-oriented with excellent problem-solving and organizational skills. Familiarity with order management systems and e-commerce platforms (e.g., Shopify, WooCommerce) It's a night shift job Timings: 7:30 PM to 4:30 AM

Talent Management: Lead end-to-end recruitment coordination with CoE-TA. Ensure smooth onboarding process for new hires, including coordination of orientation programs, necessary documentation, and training schedules. Maintain manpower MIS and support for manpower planning & budgeting. Employee Development: Identify training needs across the organization and collaborate with leadership to develop and implement relevant training programs. Oversee employee development initiatives aimed at enhancing performance, leadership skills, and career progression. Develop Individual Development Plans (IDPs) Coordinate for Management Development Programs (MDPs) Performance Evaluation: Support performance management processes, including setting objectives, conducting performance reviews, and facilitating feedback sessions. Foster a positive and inclusive work environment by resolving employee concerns and promoting open communication. Carryout potential appraisals of high performers. Succession Planning: Coordinate with line managers and update competency matrix. Manage and update Organisation Structure. Design career progression path for critical position. HR Data & Reporting: Maintain accurate and up-to-date HR records and performance data. Generate HR reports and analyse HR metrics to inform decision-making processes. Track turnover rates, retention metrics, and other key performance indicators. Employee Engagement & Feedback Coordinate employee engagement surveys and gather feedback. Carryout pules surveys on HR interventions and analyses effectiveness. Organize company events, team-building activities, and recognition programs to promote a positive workplace culture. Experience: 10-12 years of experience in a generalist HR role. Experience in core HR functions. Strong knowledge of HR software (HRIS) and proficiency with MS Office Suite. Education: MBA in Human Resource Management. Or MSW Skills: Excellent interpersonal and communication skills. Analytical Thinking Ability to understand and drive HR interventions. Ability to prepare HRMIS Good presentation skills. Emotional intelligence and conflict resolution skills. Desirable Traits: Result-oriented and capable of working independently. High integrity and strong ethical standards. Ability to lead change and contribute to a dynamic, evolving workplace culture.

Join us as a Business Controls Partner Partnering with our business and Risk function, you ll identify, assess, and manage the risks within the agreed risk appetite You ll lead and inspire a team of business and customer control partners to make sure objectives are achieved, deliver a robust risk governance framework, and escalate emerging risks in a timely manner The work you do will make a vital contribution to a generative culture of risk awareness as you ll recommend solutions to operations risk issues within the businesses Were offering this role at vice president level What youll do As a Business Controls Partner, you ll drive, embed, and maintain a strong risk awareness across the business. This will involve the prioritisation, design, and implementation of our operational risk principles and ensuring we re compliant with the various policies and statutory requirements. You ll implement and embed a robust governance framework that engages all relevant stakeholders to enable effective decision making and make sure that all aspects of risk management are delivered. You ll also manage the interface between the business, internal audit, the second line of defence, and other critical functions, as well as the wider risk and controls teams. You ll also: Lead the delivery and interpretation of risk MI and risk reports into the business, working collaboratively to develop effective action plans for the resolution of issues Lead the assessment and reporting of the business-wide governance framework, supporting functional risk management and governance requirements, and supporting the preparation of control environment certificates Lead the business-wide risk and controls assessment of processes and infrastructure, and champion and role model the oversight and implementation of policies Lead the assessment of changing risks associated with change programmes and upstream regulatory risks, building frameworks and embedding in the business where required Deputise for other management and business partners when necessary The skills youll need To succeed in this role, you ll need a risk management or regulatory background, project management skills involving complex people, process, and technology issues, and an understanding of our operating processes. Along with a proven understanding and experience of risk management principles, you ll have well-developed knowledge of our businesses and associated products, processes, and technologies. We re also looking for: Strong senior stakeholder management skills and the ability to build a network of contacts A clear track record of delivery Excellent written and verbal communication skills Influencing and conflict resolution skills, with the ability to view the impact of issues from a wide perspective The ability to think creatively when resolving problems and identify alternatives where established procedures may not exist

People Management Recruit, train, coach, and supervise call center agents, team leaders, and support staff. Foster a positive and productive work environment, promoting teamwork and accountability. Develop and provide ongoing training to call center staff to enhance their skills and knowledge. Quality Management Establish clear performance metrics and KPIs for call center agents and the team as a whole. Monitor, evaluate, and improve team performance to meet and exceed targets. Implement and maintain quality assurance programs to ensure consistent, high-quality customer interactions. Conduct call monitoring and provide feedback for performance improvement. Allocate resources effectively, including staffing levels, schedules, and technology to meet call volume demands. Optimize Operations Develop and optimize call center processes and workflows for efficiency. Ensure smooth call flow and consistent service delivery. Oversee call center technology, including phone systems, CRM, and other software tools. Identify opportunities for system improvements and upgrades. Data, Compliance Generate and analyze call center performance reports. Identify trends, areas for improvement, and opportunities for efficiency. Ensure that call center operations adhere to industry regulations and company policies. Special Requirements (If any) : Must have experience in Secured lending / unsecured lending business. Internal Stakeholders External Stakeholders Business Product Marketing Customers Referral Sources Job Location / State : All States Compensation Band : As per policy Entitlements : As per policy Stake Holders : MFL Staff, Group Company Staf Educational Qualification / Technical Certification : Any UG/PG or MBA Skill Sets : KEY SKILLS BEHAVIOURAL ATTRIBUTES Excellent communication, management, interpersonal and leadership skills required. Advanced conflict resolution skills required. Ability to work overtime as necessary to meet quotas and guide team. Behavioral Attributes- Driven and in alignment with our Purpose Transforming the life of the common man by improving their financial well-being and anchored by our core value of integrity, collaboration, and excellence. Communication Skills : Excellent communication Skills English language fluency - both verbal and written Behavioral Competencies : Team work. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environmentsOrganizational values. Task master having a daily grind on Sales/revenue numbers

As the Area Collections Head at Kinara Capital, you will be responsible for overseeing and managing the collections process across assigned territories. Your primary focus will be to ensure the timely recovery of loans and minimize the delinquency rates while maintaining a positive customer relationship. You will lead a team of collection agents, develop strategies to enhance collections efficiency, and implement best practices for credit recovery. Your role will involve analyzing collection metrics, preparing reports for management, and collaborating with other departments to improve overall operational performance. Key Responsibilities: - Lead and manage the collections team in the assigned area to achieve collections targets. - Develop and implement effective collections strategies to reduce overdue accounts. - Monitor and evaluate collection processes and performance metrics. - Conduct regular training sessions for collection agents to improve skills and performance. - Collaborate with the risk management and credit assessment teams to identify potential issues. - Prepare detailed reports and present findings to senior management. - Build and maintain strong relationships with customers to facilitate effective collections. - Ensure compliance with regulatory requirements and internal policies related to collections. - Resolve escalated customer issues and disputes regarding collections. Required Skills: - Strong leadership and team management skills. - Excellent communication and interpersonal skills. - Proficiency in negotiation and conflict resolution. - Analytical skills with the ability to interpret data and make informed decisions. - Familiarity with collection software and tools. - Knowledge of legal and regulatory aspects of collections. - Ability to work under pressure and meet tight deadlines.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of IT Security Analyst In this role, you will: The expectation of the individual is to have in depth understanding of Application Management and associated principles/policies/Processes and Tools. Work with our business partners (IAM teams around the Group) to implement effective information technology processes to achieve the business partner s objectives. Deliver IAM services in accordance with Service Level and Performance Level agreements. Support across all sub-functions in IAM - Change management, Operations, Access Reviews, Application Access, Tooling & Support Globally. Follow detailed processes and procedures to identify and respond to these threats and incidents, escalating to Subject Matter Experts based on the severity and potential impact of the threat or incident. Perform and execute activities to ensure end-to-end assurance around security processes & controls. Management of stakeholders and problem solving Requirements To be successful in this role, you should meet the following requirements: Experience and knowledge of processes to support delivery of Identity and Access Management. Proven ability to lead a team delivering a large number of varied initiatives whilst ensuring high quality delivery. Proven experience overseeing operational approaches and tools and assessing effectiveness. Proven experience in setting organizational direction and communicating and implementing overall strategic goals. Highly self-motivated and proactive with very well-developed analytical reasoning and communication skills. Experience of leading and motivating a team of individuals who are both direct reports and stakeholders into delivery of new challenges. Excellent proven presentation and conflict resolution skills. Excellent communication, influencing and interpersonal skills Leads by example, promotes 2-way communication, tailoring own style and approach to meet audience s needs, win confidence and credibility. An ability to communicate information effectively at all levels and via a variety of channels. Leadership with confidence and an ability to inspire others - capable of leading and motivating a team of high caliber individuals into new challenges. Acts as a point of reference and is able to respond to day-to-day direction, financial and operational queries. Able to assess impact of decisions and propose reasoned recommendations. Strong understanding of the Risk and Control principles and a proven record of effectively managing risks within business.

This Technical Program Manager position requires an experienced professional with strong technical experience and skill sets who understands how to bring all the key technology and platform components and services together to make sure we can deliver scalable and robust products and solutions for Commercial and Money Movement Solutions (CMS PD). The ideal candidate should have the ability to ensure that CMS PD s programs and projects are planned, managed, and governed in a consistent, transparent, and disciplined manner. The position requires an experienced program management professional with the right mix of relevant experience and skills, an ability to flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment. You will be a program management leader who embodies Visa s leadership principles of leading by example, communicating openly, enabling and inspiring others, exceling with partners, acting decisively, and collaborating effectively. Essential Duties and Responsibilities: Be accountable for the end-to-end planning and execution of one or more projects and/or Agile teams Responsible for overseeing the completion of requirement definitions, functional and technical specifications, architecture definition, database design, technical implementation, unit and integration testing of systems for product development and delivery Lead scope, schedule, budget, risks, deployments and communications for programs and initiatives identified for this effort Work with all functional and technical leads and teams to bring the plan into reality. Resolve technical issues, remove impediments from teams and communicate program status along the way to key stakeholders/leaders in both Product & Technology organization Understand product strategy and benefits of key deliverables in his/her area of responsibility Ask thoughtful questions to help our customers, product owners, and product managers to maximize ROI and meet company objectives. Facilitate sprint planning, backlog grooming, daily stand-up meetings, reviews/demos, retrospectives, and other scrum ceremonies Facilitate program status meetings and conflict resolution Track and remove impediments for the team Set goals and develop metrics and reports using Rally to help the team understand its health and progress Coach team members to understand Scrum and the Agile Principles Ensure clear communication to the stakeholders/leaders and foster collaboration between the different functional teams Successfully engage in multiple initiatives simultaneously Drive and challenge technology owners on their assumptions of how they will successfully execute their plans Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs Participate in solution reviews to assess user experience to identify usability impacts and recommend solutions or processes to mitigate impacts Influence change that increases team performance at a sustainable pace This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager. Basic Qualifications 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Q

Firsthand experience implementing or deploying AppDynamics solution into applications inproduction environment. Hands-on experience in AppDynamics (Java, .net agent, EUM, BIQ, Server & Network), Business Transaction Configuration, Dashboard Configuration, Incident/Alert Configuration, Task Scheduling, Plugin ConfigurationStrong understanding of application platforms, including network, database, runtime, application, and user interface.Excellent communication, collaboration, and conflict resolution skills with the ability to adapt to various business needs. Knowledge of ansible will be the advantage.

Opening: Immediate We re looking for an experienced and driven HR Manager (Admin & Payroll) to lead core HR functions for our fast-growing team. If you ve built teams, managed operations, resolved conflicts, and run payrolls like clockwork this role is for you. Portfolio required to screen the application Responsibilities Oversee HR operations including payroll, attendance, and compliance Manage onboarding, offboarding, and HR documentation Drive employee engagement, team building, and performance processes Be the go-to person for conflict resolution and HR support Implement and refine HR policies in line with company culture and goals Liaise with external partners for payroll and statutory requirements Qualifications 4 5 years of end-to-end HR experience in a startup or D2C brand Graduate or Postgraduate in HR or related field Proven experience in payroll execution and admin responsibilities Strong understanding of labour laws and statutory compliances Excellent communication, people management, and problem-solving skills High ownership, discretion, and efficiency in execution Must be based in Mumbai and open to a full-time onsite role If you re ready to take on a pivotal role in shaping our people-first culture, we d love to hear from you. Send in your CV, a brief note on why you want to work with Pinklay? and your portfolio to hr@pinklay.com . Please mention HR Manager Admin & Payroll in the subject line.

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Avaloq Wealth Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Bachelors Degree in TechnologyEngineering Summary :As an Application Developer for Avaloq Wealth, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. Your typical day will involve working with the Avaloq Wealth platform, developing and testing code, and collaborating with cross-functional teams to deliver high-quality solutions. Roles & Responsibilities:- Work directly with client on gathering requirements, perform Impact Analysis, Solution Design and Implement the system requirements in Avaloq Core system - Sound knowledge of core banking system, payments, accounting and regulatory requirements- Sound knowledge on Avaloq Core banking products and modules- Work with developers, functional and the QA team to make sure that the configuration and custom components meet application requirements - Participate in code reviews and quality reviews to ensure traceability of the designs to the requirements - Prepare Impact Analysis, Solution Design, Handover Documents and present to the clients - Design, Build and Configure applications to meet business process and application requirements Professional & Technical Skills: - Must have Skills: Avaloq Core- Good to Have Skills: Knowledge of other core-banking product in the market like T24, Finacle - Good knowledge of the following Tools- Confluence, JIRA- PL-SQL- Unix- HP QC- Resource should have good communication skill - Resource should have good analytical Problem-solving skill- Candidate should be a good team player- Interacting effectively with peers, superiors, and onsite team- Effective problem solving and conflict resolution Additional Information:- The candidate should have a minimum of 5 years of experience in Avaloq Wealth development.- The ideal candidate will possess a strong educational background in computer science, software engineering, or a related field, along with a proven track record of delivering high-quality Avaloq Wealth solutions.- This position is based at our Pune office. Qualification Bachelors Degree in TechnologyEngineering

Admini Boosting Productivity is looking for Human Resource Professional to join our dynamic team and embark on a rewarding career journey The Human Resource Executive is responsible for supporting various human resource functions and initiatives within the organization They will assist in recruitment and selection, employee onboarding, benefits administration, employee relations, performance management, and HR compliance The Human Resource Executive plays a critical role in promoting a positive work culture and ensuring the smooth operation of HR processes Key Responsibilities:Assist in the recruitment and selection process, including job postings, resume screening, scheduling interviews, and conducting background checks Coordinate and facilitate new employee onboarding and orientation programs, ensuring a smooth transition for new hires Maintain accurate employee records and HR databases, including personnel files, benefits information, and performance evaluations Support benefits administration, including enrollment, changes, and inquiries related to employee health insurance, retirement plans, and other employee benefits Assist in the implementation and administration of performance management processes, including goal-setting, performance appraisals, and employee development plans Handle employee inquiries and provide guidance on HR policies, procedures, and benefits programs Support employee relations initiatives, including resolving employee complaints, conducting investigations, and assisting with disciplinary actions when necessary Assist in the coordination of training and development programs, including identifying training needs, scheduling sessions, and tracking attendance Stay updated on employment laws, regulations, and HR best practices to ensure compliance and make recommendations for policy updates as needed Support HR projects and initiatives, such as employee engagement programs, diversity and inclusion efforts, and culture-building activities Qualifications and Requirements:Bachelor's degree in human resources, business administration, or a related field Additional HR certifications or coursework is advantageous Proven experience in human resources or related roles, with a strong understanding of HR processes and practices Knowledge of employment laws, regulations, and HR compliance Familiarity with HRIS (Human Resource Information System) and other HR software tools Strong interpersonal and communication skills, with the ability to build rapport and establish effective working relationships with employees at all levels Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines Detail-oriented with a high level of accuracy in handling HR records and data Ability to maintain confidentiality and handle sensitive information with discretion Strong problem-solving and conflict resolution skills, with the ability to address employee concerns and issues effectively Ability to work independently and as part of a team, collaborating with colleagues to achieve HR goals and objectives Proficiency in MS Office applications, particularly Excel, Word, and PowerPoint Continuous learning mindset, staying updated on HR trends, best practices, and industry advancements

Admini Boosting Productivity is looking for Manager (Project, Product, Marketing, Finance, Sales, Operations) to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

VXI Global Solutions, LLC is looking for Manager, Workforce Management to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Description Gigamon is seeking a self-motivated experienced Test manager for System Test. This position requires a strategic thinker; a problem solver who is a self-starter and self-motivated; well organized, flexible, and effective with multiple simultaneous tasks. Roles and Responsibilities include: Manage the System test team for the entire Gigamon R&D team that includes Embedded, Cloud and GigaSMART product portfolios and lead and deliver quality SW/HW releases. It involves: Managing resources effectively to deliver commitment on schedule Cultivate a high performing team and constantly raising the bar Ability to attract, groom and retain top talent Closely collaborate with peer development and QA teams, architecture, customer support and product line management As a key member of the Engineering management staff, contribute to the vision and strategy of continuous integration, improved development/QA processes, quality and productivity of test functions System test deliverables that includes defining and validating enterprise use cases, system test, regressions, longevity and scale are ensured on time with quality Effective System Test cycles, continuous improvements over time to optimize the run time and improve coverage across the features Be a product automation champion with a focus on delivering releases with an automation first methodology Working closely with the Development and DevTest to integrate test cases to the system test and Functional test suite. Ensuring Timely test case execution with a customer quality focus Field escalations; working with support and development in troubleshooting and reproducing field reported escalation issues Work closely with development to ensure efficient test case progress and bug fix rate Understand HW & SW architecture of products, and their implications on feature and system testing Requirement: 12 to 15 years (or more) of overall relevant industry experience and a track record of shipping core-networking products for the enterprise and service provider markets At least 3-5 years of experience as manager leading the System test teams. Experience in L2/L3 protocols with system test background, and scripting knowledge (Python/TCL/PERL). Deep understanding of full product life cycle, software development methods (both Agile and Waterfall), and development/test and build environments Ability to undertake loosely defined goals or complex problems to create order, and drive to closure. Ability to organize, delegate, and effectively deliver to large and complex programs. Ability to drive multi-geo projects by working effectively with remote teams. Ability to thrive in fast-paced, highly dynamic environment, with a bias towards action and results. Manage major software release deliveries as a release manager Conflict resolution skills including ability to bridge style difference. Excellent interpersonal, verbal, listening, and written communication skills, both within the team and across the organization. Ability to mentor/coach/teach/facilitate and lead change in a highly technical/dynamic team. BS in CS or EE, MS strongly preferred.

Job Role: Scrum Master Senior Analyst Location: Bangalore, India Job Objective: We are looking for an experienced Scrum Master to join our International Health portfolio in Bangalore, India. Scrum Masters primary focus will be to create an environment where the teams can deliver high quality, valuable software with a one team approach. Scrum Master will typically focus on upholding the values of Scrum, facilitating meetings and discussions, and removing blockers, so that team can focus on product delivery. Serves as the servant leader of the Scrum team by removing impediments and helping the team remain successful and on schedule. Must have a sufficient understanding of technology to lead team members and help them overcome their development roadblocks. Scrum Master must also understand business strategy and objectives and be able to ensure that development work is prioritized by business value and results align with objectives. Exercises considerable creativity, foresight, and judgment in conceiving, planning, and delivering initiatives. Uses deep professional knowledge and acumen to advise functional leaders. Recognized internally as a subject matter expert on Scrum. Essential Duties: Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers. Cross collaborates with members of the team from various functions, example data scientist, data analyst, data governance, technology, engineering, quality analysts, product owners, etc. and bring them together as One Team to drive outcomes. Guiding the team on how to get the most out of self-organization. Assessing the Agile maturity of the team and coach the team to achieve higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Building a trusting and safe environment where problems can be raised without fear of blame, or being judged, with an emphasis on problem solving, openness, honesty, and respect . Facilitating getting the work done without coercion, assigning, or dictating the work. Facilitating discussion, decision making, and conflict resolution. Assisting with internal and external communication, improving transparency, and radiating information. Supporting and educating the Product Owner, especially with respect to grooming and maintaining the product backlog. Providing all support to the team using a servant leadership style whenever possible and leading by example . Facilitating daily scrum, sprint planning, demo, retrospective, PI planning breakout and all essential SAFe events. Helping team identify their capacity, risks, and dependencies. Preferred Skills/Experience: Experience in working in Health Insurance domain. At least 4 years of experience in Scrum Master/Team Coach role. Any of the following certification: CSM (Certified Scrum Master) SSM (Certified SAFe Scrum Master) PSM (Professional Scrum Master) Second level Scrum Master Certification (CSP, PSM II) Knowledge of agile frameworks: Scrum, SAFe, Kanban. Knowledge and/or experience with widely successful Agile techniques: User Story creation including Acceptance Criteria, estimation, DoD, DoR, TDD, Continuous Integration, Continuous Deployment, Pair Programming, Automated Testing, Agile Games. Experience applying a wide variety of well-documented patterns and techniques, example: Burndown techniques, Retrospective formats, handling bugs, etc. Excellent communication and mentoring skills. Hands-on experience with tools like Jira, Confluence, SharePoint, Mural. Ability to prepare and track team dashboards and plans in Jira. About The Cigna Group

Designation: Lead-Biostatistician Job Location: Bangalore Department: Biometrics About Syngene Incorporated in 1993, Syngene International Ltd. is an innovation-focused global discovery, development and manufacturing organization providing integrated scientific services to the pharmaceutical, biotechnology, nutrition, animal health, consumer goods and specialty chemical industries around the world. Syngene s clientele includes world leaders such as Bristol-Myers Squibb, Baxter, Amgen, GSK, Merck KGaA and Herbalife. Its innovative culture is driven by the passion of its 4240- strong team of scientists who work with clients from around the world to solve their scientific problems, improve R&D productivity, speed up time to market and lower the cost of innovation . Job Purpose (1-2 Lines): To perform Biostatistical activities in Biometrics Department for Clinical Studies Phase 1-4 Key Responsibilities: (Maximum 5-8 Points) Reviewing protocol SAP & RAP preparation and implementation Sample size calculation Provides statistical consultations Preparing and reviewing randomization list Preparing and reviewing of tables, listing and graphs, as applicable Preparing and reviewing of statistical report, as applicable Provides support for blinding and unblinding documentations Preparing and reviewing standard operating procedures Training/Guiding/Mentoring associate biostatisticians and junior programmers. Objectives setting and appraisal for the team Facing client to answer statistical queries Any other responsibilities assigned by the organization from time to time Educational Qualification: M. Sc. in Statistics, Ph. D. in Statistics or any equivalent degree in Statistics Technical/functional Skills: (Maximum 4-6 Points) Expert in any programming language (preferably R and SAS) Clinical Trials Exposure Pharmacokinetics and Phase I-IV Experience: 10-15 Years Behavioral Skills: Proficient in English (reading and writing), Stress Management, Empathy, Conflict resolution and Patience Equal Opportunity Employer: .

Job Summary: If you are a Field Sales professional and looking for career opportunity, Emerson has an exciting offer to you! The Engineer/Senior Engineer Sales, role will handle sales of Measurement Products (Pressure transmitters, Temperature transmitters, Radar Level transmitters, Wireless transmitters and corrosion-erosion sensors), Flow Products (Coriolis Mass flow meters, Magnetic flow meters, Vortex flow meters, Clamp on ultrasonic flow meters), Liquid, combustion and Flame & Gas Products in Chandigarh (Punjab) territory of North Region. In this Role, Your Responsibilities Will Be: Early engagement with Key accounts / End Users / OEMs and Effective coverage of OEMs and End Users in assigned territory/region and Key Accounts (like, HMEL) Responsible for Booking Targets, tracking all end user projects in advance and positioning & upselling our product portfolio. Manages and collaborates with field sales team having overall responsibility to Meet/Exceed Budget/Targets. Extensive travelling within defined region, Planning of travel to the various end user industrial customers clusters and presentation to customers, preparing the customer matrix, Identifying the decision makers of upcoming projects and collaborating with them for business. Crafting primary demand for Measurement solutions products. Develop and build relationships with key customer decision-making teams to influence and gain market share of Measurement solutions products. Protecting and expanding install base at customers. Regular meeting with key customers top level engagement team and presenting them about product superiority / create differentiation and develop new customers / markets. Team Collaboration: Internal / external customers communication, open-mindedness, and conflict resolution when working with other team members on a joint objective. Who You Are: You are a committed sales professional who has a track record of exceeding results, who drives results, ensures accountability, demonstrates strong customer focus. You show resourcefulness and are resilient towards goals. You always keep the end in sight; puts in extra effort to meet deadlines. For This Role, You Will Need: Tech Savy, Demonstrate Good Presentation Skills. Agile, Result oriented with customer centric approach, with good communication skills. This role demands frequent travelling to the customers in industrial clusters. Strong Customer Focus with Sales Experience with adequate technical knowledge of field instrument products. Enthusiastic, proactive, persuasive in dealing with internal and external mid/high level partners. Great Teammate and collaborates well. 5 to 7 years relevant experience Preferred Qualifications that Set You Apart: Degree or equivalent in Engineering in Instrumentation Our Culture & Commitment to You: . .

Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote What do you need for this opportunity? Must have skills required: Angular Js, Bootstrap.js, Fuse.js, Node Js, NetSuite, Suitescript, suitetalk, JavaScript, PHP, SQL Responsibilities: Significant Knowledge with day-to-day technical management of the NetSuite platform Knowledge and working understanding of CRM and Automation platform Strong NetSuite ERP and CRM Development Knowledge in JavaScript / PHP / Any open source Knowledge in with SuiteScript 1.0 and 2.0, SuiteFlow, and SuiteTalk Knowledge with integration of 3rd party applications; BFN, especially Ecom-NetSuite integrators and/or connectors (Shopify,Magento etc.) Strong understanding of semantic HTML / HTML5, CSS / CSS3 Existing Knowledge in with Node.js, Angular.js and Bootstrap.js Knowledge of Fuse.js is highly desired Ability to quickly adapt to new requirements and changing situations Ability to work on multiple projects simultaneously Quick learning, independent thinking and ability to offer alternative solutions is highly desired Skills Preferred: NetSuite, SuiteScript, SuiteTalk, Suitelets, RESTlets, Node.js, Angular.js, Bootstrap.js, SQL Qualifications Minimum Degree B.E/B.Tech(CS/IT)/BCA/MCA/M.Tech Excellent interpersonal communication, conflict resolution and change management skills Ability to successfully manage client and team interactions and communicate with technical and non-technical audiences Capable of designing end-to-end solutions with SuiteCloud Platform tools (SuiteBuilder, SuiteFlow, SuiteScript, SuiteTalk) Strong problem solving and troubleshooting skills Ability to work efficiently and effectively in a virtual environment.