1220 Conflict Resolution Jobs - Page 23

Experience : 6+ Years Skills 6 + Years of Experience Certified ScrumMaster (CSM) or equivalent certification Proven experience as a Scrum Master in Agile software development environments Strong understanding of Scrum principles and practices Excellent communication, facilitation, and conflict resolution skills Background or experience in a Business Analyst (BA) role, with the ability to understand and translate business requirements into user stories Familiarity with QA processes and methodologies Ability to adapt and thrive in a dynamic, fast-paced environment Knowledge of Agile tools and practices

Location/s: Bengaluru Relocation supported: Not supported, but internal applications are welcome Working closely with the 4th line Productivity Applications team, you will help to resolve incidents, problems and assist with implementing change This role will be based in one of our Global IT Operations Centre based in either India or United Kingdom The Productivity Applications Team play a pivotal role in ensuring that our applications perform to a high level while adhering to Mott MacDonald's policies and procedures Key Duties And Responsibilities Include Provide support to Productivity Applications team Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication Work closely with the wider Applications teams helping to define support requirements and improvements to service across Productivity Applications Act as a technical support analyst within the team for complex support issues and critical situations in the owned technology areas Assists in improving the Productivity Applications team, proposes and drives forward improvement initiatives Identify problems through analysing incident patterns and suggest enhancements to continually improve our services Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance Essential Candidate Specification: Degree or equivalent relevant qualification in an IT related discipline or relevant industry experience Knowledge of the Microsoft 365 components and how they interact with one another Experience of SharePoint Online and MS Teams Administration Experience in supporting MS Exchange Online Excellent verbal and written English communication skills Exceptional customer service skills Experience in a service desk support role, ideally working to SLAs Desirable Knowledge of ITIL Service Management best practices, ITIL V3/V4 Experience of data migration tools such as ShareGate Experience running PowerShell scripts for administration purposes Experience in ServiceNow or similar ITSM Tools Experience of OneDrive, Power Apps, Power Automate and Power BI Experience of working in a global organization Personal Attributes Passionate about technology and learning Ability to balance demands and priorities and think clearly under pressure Attention to detail and a focus on quality Excellent conflict resolution, communication, and collaboration skills Logical and analytical approach to solving problems We Can Offer (subject To Companys Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmens compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments We embrace agility, flexibility and trust Location(s): Bengaluru, KA, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Information technology Job Ref: 9212 Recruiter Contact: Supriya Yadavalli

Location/s: Bengaluru Relocation supported:Not supported, but internal applications are welcome Recruiter contact: Supriya Yadavalli Working as a Desktop Services analyst you will be responsible for handling escalations from our first line team Speedy and intelligent resolution of IT incidents is the key to ensuring that Mott MacDonald can deliver on its promises to its clients you will be directly helping to us to make the world a better place to live in Key Duties And Responsibilities Include Provide support for employees their hardware, software and peripherals Deliver an outstanding customer experience by focussing on our employees needs and providing timely resolutions with clear and regular communication Provide clear updates in the IT Service Management Tool (Service Now) to enable us to work seamlessly across teams and time zones to provide a frictionless experience for our employees Continually update the knowledge base to reduce resolution times for future incidents Identify problems through analysing incident patterns and suggest enhancements to continually improve our services Understand the critical needs of the business and escalate urgent issues to minimise the impact to the business and employee productivity Ensure the IT solutions we deliver comply with Mott MacDonald standards, policies and any regulation; this includes adhering to our internal governance Essential Candidate Specification: Knowledge of endpoint hardware, networking, and hosting concepts, experience in providing support on Windows 10 or Windows 11, Office 365 services, Teams, and remote support Strong verbal and written English communication skills Experience in using Service Now or other ITSM systems Exceptional customer service skills Experience in a service desk support role, ideally working to SLAs Desirable Graduate or equivalent qualification in IT related discipline Knowledge of ITIL Service Management best practices, ITIL V3/V4 Experience in handling issues related to permissions, security, access, active directory Experience of working in a global organisation Experience of SCCM and/or Intune exposure Microsoft Azure Certification Microsoft 365 Certification Personal Attributes Passionate about technology and learning Ability to balance demands and priorities and think clearly under pressure Attention to detail and a focus on quality Excellent conflict resolution, communication, and collaboration skills Logical and analytical approach to solving problems We Can Offer (subject To Companys Policy) Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmens compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments We embrace agility, flexibility and trust Location(s): Bengaluru, KA, IN Contract Type: Permanent Work Pattern: Full Time Market: Various Discipline: Information technology Job Ref: 8756 Recruiter Contact: Supriya Yadavalli

What Will You Drive? As a Grievance Associate within our Customer Experience team, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using our ticket management system. Who Are We Looking For? A dedicated and detail-oriented individual with strong problem-solving and communication skills. If you thrive in fast-paced environments and have a passion for enhancing the customer experience, this role is ideal for you. Key Responsibilities: Customer Complaint Resolution: Handle customer complaints and inquiries promptly and professionally. Investigate issues to determine root causes and provide effective resolutions. Communication Excellence: Respond accurately and empathetically to customer concerns via various communication channels. Maintain professionalism in all interactions to uphold the company's reputation. Complaint Management System: Log and maintain accurate records of customer interactions and resolutions in the complaint management system. Continuously monitor and update tickets to ensure timely closure. Customer Satisfaction Monitoring: Analyze trends in customer complaints to identify areas for service improvement. Collaborate with teams to enhance processes and elevate the overall customer experience. Cross-Functional Collaboration: Work with internal teams to address root causes of grievances. Proactively suggest solutions to improve systems and prevent recurring issues. Qualifications: Educational Background: Bachelors degree in any discipline is preferred . Experience: 1-4 years of experience as a Customer Service Representative, Grievance Associate, or similar role. Skills: Proficiency in customer service tools such as Zendesk or similar software. Strong verbal and written communication skills. Critical thinking and problem-solving abilities. Attention to detail with excellent organizational skills. Data analytics skills (preferred).

School : GIIS Campus : Nagpur Country : India Qualification : Bachelor in Education OverView : The primary role of a teacher is to deliver classroom instruction that helps students learn and develop students' abilities, interests and coordinate through mode of creative activities. Responsibility : Classroom Instruction & Curriculum Implementation Develop and implement age-appropriate lesson plans that align with the school’s early childhood education framework. Use a variety of teaching methods, materials, and activities to meet the individual learning needs of each child. Foster language, cognitive, and social skills through interactive play, storytelling, music, and movement. Classroom Management Establish and maintain a positive, supportive, and well-organized classroom environment. Implement classroom routines and activities that support a safe, welcoming, and engaging atmosphere for children. Guide children in building positive social skills, emotional regulation, and conflict resolution. Assessment & Individualized Learning Observe and assess children's developmental progress and learning needs regularly. Maintain records of student performance and development, identifying areas for improvement and growth. Provide individualized support to students as needed, and adapt teaching methods to accommodate diverse learning styles. Parent Communication & Collaboration Communicate regularly with parents and caregivers about their child’s progress, needs, and accomplishments. Conduct parent-teacher conferences as necessary to discuss child development and educational goals. Work collaboratively with other teachers and staff to ensure the holistic development of each child. SkillsDescription : Bachelor’s degree in Early Childhood Education, Education, or a related field (or currently pursuing). Teaching certification or licensure in early childhood education is preferred. Previous experience teaching preschool or early childhood education is highly desirable. Strong understanding of child development and early learning strategies. Creative, enthusiastic, and able to engage young learners in meaningful activities. Excellent communication and interpersonal skills, with the ability to work effectively with children, parents, and colleagues. Patient, nurturing, and committed to fostering a positive and supportive learning environment. Ability to work collaboratively within a team and contribute to a cohesive school culture. Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

The National Office of Risk Management (NORM) supports the implementation of programs, policies, and practices to manage RSM (or Firm) US risk. The RSM InTrust Operations (Ops) Team Senior 1 reports to the Manager 1 and assists with managing risk to the firm regarding independence requirements of regulatory bodies including the Securities Exchange Commission, Public Company Accounting Oversight Board and the American Institute of Certified Public Accountants. They will manage the intake and analysis of the relevant submissions and the review process prior to system update, including hosting phone and video calls with engagement teams to clarify updates. During off-peak periods, the Senior may directly make updates and be responsible for creating training materials, job aides and other resources to assist the team in its day-to-day activities. As a subject matter expert on the independence affiliate rules, they will also coach stakeholders on the affiliate rules. Essential Duties Maintenance of the relationships and data in RSM InTrust, the Firms independence system of record Coaching Client Engagement teams, and other stakeholders on the independence affiliate rules Identifying opportunities for, and proposing and implementing, process improvements. Monitoring their workload and ensuring assignments are timely actioned EDUCATION/CERTIFICATIONS Bachelors degree in Accounting (preferred) or other business degree TECHNICAL/SOFT SKILLS Comprehending rules, regulations, policies, and procedures (required) Facilitating coaching of stakeholders of all levels on complex regulatory matters Awareness of different independence rulesets, including SEC, PCAOB and AICPA (required) Awareness of interrelated policies, processes, and personnel (preferred) Communicating information clearly and concisely, in writing to diverse audiences across the firm and to outside professional contacts (required) Developing conflict resolution skills (required) Proficient in use of Microsoft Office products including familiarity with SharePoint as a document repository (required) Learning to identify and recommend process improvement and efficiency (required) Learning to develop and maintain applicable professional and internal contacts, resources and networks (preferred) Ability to maintain confidentiality and discretion (required) Collaborating with stakeholders via written word and phone and video discussions in English. EXPERIENCE 2+ years experience in public accounting (required), preferably with some exposure to independence considerations in professional practice. Coaching and monitoring a team in a highly standardized, process driven, environment. Familiarity with an accounting firms entity management system (required) preferably at a Big Four accounting firm (preferred) LEADERSHIP SKILLS Coaching and monitoring a team in a highly standardized environment. Monitoring team activities and proactively identifying and remediating challenges Location-Kolkata,Gurugram,Bengaluru,Hyderabad

Job ResponsibilitiesProcess and Continuous ImprovementDrive the strategy for R1 RCMs IT Asset Management (Hardware and Software) practice.Create partnerships with IT Platform Owners, End user support, ITSM, Sourcing and other relevant areas within/outside of ITEnsure quality control through the lifecycle of IT assets by developing and implementing appropriate procedures to track and manage the IT Assets.Safeguard a detailed inventory of hardware and software assets and apply the information gathered to enable immediate corrective action on vulnerabilities, strengthen policy/governance, support audits, understand the software spend and manage end of life/end of services risk avoidance.Maintain the IT asset capability to empower the organization to better manage the lifecycle of hardware and software across R1.Support audit activities that may ariseTechnology AcumenDrive features and functionality on the IT Asset Management capability (ServiceNow) to enable the IT Asset Management Processes and show the value to continue to scale and mature the services.Create and maintain governance and support the interdependencies between ITAM (IT Asset Management), APM (Application Portfolio Management) and CMDB (Configuration Management Database) across R1s ServiceNow platform.Reporting, Dashboard and AuditsGenerate and distribute various reports, including compliance reports on current assets.Identify savings opportunities for renewals, software licensing and services.Minimum Qualifications (required)Bachelors degree, preferably in Information Technology, Computer Science/Engineering, or Project Management (or equivalent years of training, work experience and education)5+ years management experience to include:Implementing new processes and functions within an IT organizationStrong facilitation, negotiation, and conflict resolution skillsProven ability to effectively drive change4+ years of hands on IT Asset Management (hardware and software) experience in large complex organizationsAdvanced knowledge of ServiceNow technology and ITAM moduleStrong technical and ITIL service management backgroundDemonstrate visible leadership and exhibit R1 leadership expectations.Build Strong relationship across IT and our business unitsGrow and develop the team by attracting, retaining, and developing talent through training, education, and mentoring.Additional QualificationsStrong business acumen and ability to understand the larger company strategyDemonstrated ability to understand complex ideas and interdependenciesManaging complex projects and technical teamsExcellent presentation and communication skills for both technical and non-technical audiencesTrack record of using quantitative and qualitative data to prioritize decision-makingLean practitioner certifications or training, as well as applicable experience in Continuous ImprovementITIL practitioner/Agile practitioner Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Noida,Chennai,Hyderabad,Bengaluru

TitleProject Lead Responsibilities: Achieve defined project milestones, analyze and assess project risks, and plan and control risk-related measures. Lead projects through all PLM phases, including setup, planning, driving, and controlling execution. Ensure overall project monitoring, reporting, and timely feedback with all stakeholders. Manage change requests regarding project goals (schedule, cost, content, and quality). Report project status to management and other stakeholders. Identify and assign project team (with Line Manager), set goals, and build a cohesive team. Ensure required project working environment and setup, including procurement of equipment and relevant software tools. Identify opportunities to improve productivity and efficiency with lower costs for the customer. Ensure optimized quality processes and encourage team participation in process improvements. Consolidate and mitigate risks from multiple projects and manage risks proactively. Ensure compliance with partners and organizational processes. Set clear expectations of business integrity as per organizational guidelines and support awareness, intervention, and reporting of non-compliant behavior. Represent the project in internal and external audits. Demonstrate good organizational skills and lead multiple projects with multiple teams simultaneously. Coordinate with Product Owners for backlog management, concept grooming, and continuous delivery of features. Coordinate with Product Manager Owners for product roadmap, priorities, end-user footprint, escalations, and usage dashboards. Coordinate with Architects for architecture backlog management, prototypes, and technical grooming. Guide and facilitate sprint ceremonies to consistently achieve sprint goals (planning, reviews, retrospectives, demos, daily stand-ups, and stakeholder meetings). Protect the scrum team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog and project timeline. Define, monitor, and control project and product metrics to meet goals (e.g., sprint/release burn down, velocity, defects). Ensure projects meet deadlines. Maintain a live project risk register and design mitigation and contingency plans. Oversee all project documentation and ensure documentation quality is maintained. Guide the team with Agile/Lean principles and practices (e.g., thin slicing, reduce waste, value stream mapping, structured problem solving) to deliver value frequently and regularly to customers. Coach, mentor, and foster a culture of transparency, continual improvement, and self-organization within the team. Build trust and create a positive environment by empowerment, facilitating discussions, decision-making, and conflict resolution with an emphasis on problem-solving. Ensure sprint deliverables adhere to quality and regulatory guidelines. Exposure to medical domain processes and practices. Required Skills: Minimum of 10+ years of experience in Software Development & Project Management with successful demonstration of job-specific and key responsibilities. Minimum of 5 years of successful project management of software development projects. Knowledge of requirements engineering and backlog management. Experience in Conflict Management, Escalation Management, Leadership, and Management Methods. Proficiency in project management tools and techniques (e.g., Excel, Azure DevOps for backlog management, WBS, Estimation techniques, RCA tools, RACI Matrix, Risk Management Techniques). Certification from the organization on Project Management- RDPM, Type S or above preferred. Ability to effectively manage risks, communications, and stakeholders. Ability to work across multiple project teams to resolve dependencies and ambiguous situations. Knowledge/experience in expert functions like Software Development, Design, and Software Testing. Knowledge of best practices and latest trends in Agile software project management (e.g., continuous release, Agile Trains, SAFE, Scrum). Ability to build dashboards for stakeholders visibility on project status, customer footprint, customer escalations, product roadmap. Sound knowledge of SDLC and Software Engineering Processes. Ability to work independently and within a group/team environment. Demonstrate high levels of leadership and ability to influence team members. Critical thinking skills for resolving cross-functional problems. Ability to align and drive project team on customer centricity.

: Key Responsibilities: Own, manage and prioritize requirements in the product life cycle from definition to phase-out. Define platform requirements for native, on-premise, and cloud deployments. Provide clear direction, context, and priorities to development teams. Collaborate closely with key internal stakeholders and engage with external stakeholders. Focus Areas: Must - Healthcare market. Product knowhow and customer understanding. Must - Sound knowledge of Clinical Workflows and Healthcare IT, especially in the area of Radiology. Must - Healthcare Industry standards like DICOM and IHE. Must - Good understanding of software systems categorized as Medical Device. Must - Basic understanding of Legal regulations and standards applicable for medical devices, affecting safety aspects(i.e. FDA 21CFR820QSR, ISO 13485). Must - Platform Scalability & ModernizationEnable flexible architecture supporting hybrid cloud, containerization, and orchestration (e.g., Kubernetes). Must - Azure ExpertiseDeep knowledge of Azure services (Data Lake Storage, SQL, Data Factory, Synapse) and cloud cost management. Must - Data Lake ArchitectureProficient in data ingestion, storage formats (Parquet, Delta Lake), and multi-zone design (raw, curated, analytics). Nice to have - SQL & DatabasesStrong SQL skills with experience in database design, optimization, and complex queries. Nice to have - Qlik BI ToolsSkilled in Qlik Sense/QlikView for data modeling, transformation, and dashboard/report development. Nice to have - Exposure to agile methodology What are my tasks Gather, prioritize, create & communicate stakeholder and market requirements & S/W specifications Guide and support development teams, resolving conflicts and answering questions Manage all the Agile methodology practices related to requirements engineering and product definition Provide input to project management and support rollout activities such as training, presentations, and workshops What do I need to know to qualify for this job QualificationA Bachelors / masters degree in engineering and / or MCA or equivalent. Work Experience12 to 15 years

1. Gitlab CI/CD Management and Enhancement 2. Gitlab Pipeline Setup 3. Gitlab Pipeline Issue Troubleshooting 4. Golden Images/Gitlab Docker executor Images Management 5. Snyk and Prisma Scan Integration in Gitlab 6. Requirement Gathering for the Pipeline 7. Proficiency in Git and GitLab workflows (e.g., branching, merging, resolving conflicts). 8. Strong programming skills in relevant languages (e.g. shell, Python). 9. Experience with CI/CD pipelines and automation tools. 10.Knowledge of DevOps practices and tools. 11.Familiarity with containerization e.g. Docker 12.Strong problem-solving and debugging skills. 13. Collaboration with multiple application team. 14. Explore and implement new GitLab features to improve team productivity. 15. Suggest and implement improvements to existing workflows and pipelines. 16. Stay updated with GitLab's latest updates, features, and best practices. 17. Security best practices in code and pipelines.

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Comp. Applications,Master of Computer Science,Bachelor Of Computer Science,Master Of Technology,Master Of Comp. Applications Service Line Application Development and Maintenance Responsibilities Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on self-organization to fill in the intentional gaps left in the Agile/Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies, Guiding the team in estimation and getting clarifications from PO, working with PO on regular basis Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Tracking Agile Metrics as part of Sprint Cycle and reporting. Scrum Training Sessions for the unit/groups. Technical and Professional : Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge and experience in handling various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (examplenumerous Burndown technologies, various Retrospective formats, handling bugs, etc.) Knowledge and experience in implementing technical engineering practices (Code Refactoring, Addressing and preventing Technical Debts, TDD etc) in projects Professional scrum master certification like CSM/PSM/SAFe RTE/SAFe Scrum Master are preferable Knowledge of other Agile approachesXP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniquesUser Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Preferred Skills: Foundational-Development Methodology-Infosys Global Agile methodology-Scrum master Foundational-Development Methodology-Scrum

Educational Bachelor of Engineering,Bachelor Of Technology,Bachelor Of Comp. Applications,Master Of Comp. Applications,Master Of Technology Service Line Application Development and Maintenance Responsibilities Responsibilities Guiding the team and organization on how to use Agile/Scrum practices and values to delight customers Guiding the team on self-organization to fill in the intentional gaps left in the Agile/Scrum frameworks Enabling team to be more cross functional Conducting Scrum Ceremonies, Guiding the team in estimation and getting clarifications from PO, working with PO on regular basis Assessing the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization. Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment. Tracking Agile Metrics as part of Sprint Cycle and reporting. Scrum Training Sessions for the unit/groups. Technical and Professional : Skills: Good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency. Knowledge and experience in handling various well-documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (examplenumerous Burndown technologies, various Retrospective formats, handling bugs, etc.) Knowledge and experience in implementing technical engineering practices (Code Refactoring, Addressing and preventing Technical Debts, TDD etc) in projects Professional scrum master certification like CSM/PSM/SAFe RTE/SAFe Scrum Master are preferable Knowledge of other Agile approachesXP, Kanban, Crystal, FDD, etc. Awareness and experience with widely successful Agile techniquesUser Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games. Preferred Skills: Foundational-Development Methodology-Infosys Global Agile methodology-Scrum master Foundational-Development Methodology-Scrum

Act as the Scrum Master for the team, facilitating Agile ceremonies (sprint planning, daily stand-ups, sprint reviews, and retrospectives). Promote Agile principles, remove obstacles, and ensure adherence to Scrum practices. Project PlanningCollaborate with product owners and stakeholders to define project scope, objectives, and timelines. Assist in the creation and maintenance of the product backlog. Technical ExpertisePossess strong technical knowledge and proficiency in the technologies used by the team (e.g., programming languages, frameworks, databases, etc.). Guide the team in technical decision-making and best practices. Code ReviewsConduct regular code reviews to ensure code quality, adherence to coding standards, and the implementation of best practices. Continuous Integration and Deployment (CI/CD)Promote the adoption of CI/CD practices to automate the build, testing, and deployment processes, ensuring a streamlined development workflow. Risk ManagementIdentify and mitigate technical risks and challenges that may impact project success. Proactively address technical issues and provide timely solutions. CollaborationFoster collaboration and effective communication among team members, product owners, and stakeholders to ensure alignment and successful project outcomes. Performance ManagementSet clear performance expectations for team members and provide regular feedback. Identify and address performance issues and development needs. Continuous ImprovementEncourage a culture of continuous improvement within the team. Identify opportunities to enhance processes, productivity, and software quality. Stakeholder ManagementManage relationships with stakeholders, providing updates on project progress and managing their expectations. Should have an 10+ years experience in Technical and 3+ years in Managing Scrum Proven experience as a Technical Lead and Scrum Master in software development projects. Strong technical expertise in Certified Scrum Master (CSM) or similar Agile certifications. Familiarity with Agile/Scrum principles and practices. Excellent leadership, communication, and interpersonal skills. Ability to lead and mentor a technical team effectively. Problem-solving and conflict resolution capabilities. Strong organizational and time management skills. Nice to haveHandling revue end to end of the project. BA skills will be added advantage Technical skillsets with Product Mindset. Understanding of Technical Terminologies. Considers and plans for upstream and downstream implications of new product features on the overall product experience. Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers. Knowledge of data analytics and data literacy supporting the development of our product strategy and roadmap. Contributes to solution discovery through collaboration with cross functional teams to identify potential solutions that address user needs and align with business goals

Key Responsibilities Act as a servant leader and coach for one or more Agile teams Facilitate all Scrum ceremonies Sprint Planning Daily Stand ups Sprint Reviews and Retrospectives Guide the team on Agile Scrum best practices and values Remove impediments to the team s progress and shield them from external distractions Collaborate with Product Owners to ensure a well groomed and prioritized backlog Track and communicate team metrics e g velocity burndown charts to stakeholders Foster a culture of collaboration transparency and accountability Support the organization in Agile transformation initiatives and scaling frameworks e g SAFe LeSS Required Skills Proven experience as a Scrum Master in a software development environment Strong understanding of Agile principles and Scrum framework Experience with Agile tools such as JIRA Confluence or Azure DevOps Excellent facilitation coaching and conflict resolution skills Strong communication and interpersonal skills

Scrum Master: Excellent skills in Agile and Scrum mtethodologies Scrum Master certification (CSM or PSM) Strong working experience in Scrum and Agile processes Delivery Experience of complete software development with latest engineering practices like TDD, pair programming, DevOps concepts to name a few. Skill in interpersonal communication, negotiation, and conflict resolution. Demonstrated work experience in a team environment Strong teaching/mentoring skills especially for teams that are new to scrum processes. Experience in Java & AWS Technology Stack.

Description The Retail Manager will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, driving sales performance, and managing staff to achieve company objectives in Canada, Germany and Hongkong. Responsibilities Oversee daily operations of the retail store, ensuring a high level of customer service. Manage inventory levels, including ordering, stocking, and merchandising products. Develop and implement sales strategies to achieve store targets and improve profitability. Train, supervise, and motivate retail staff to deliver exceptional service. Monitor and analyze sales performance metrics and prepare reports for upper management. Maintain visual merchandising standards and ensure the store is well-presented at all times. Handle customer inquiries, complaints, and feedback effectively to enhance customer satisfaction. Ensure compliance with company policies and procedures, as well as health and safety regulations. Skills and Qualifications Bachelor's degree in Business Administration, Retail Management, or a related field. 1-10 years of experience in retail management or a similar role. Strong leadership and team management skills. Excellent communication and interpersonal skills. Proficient in inventory management and point-of-sale (POS) systems. Ability to analyze sales data and make informed business decisions. Customer-focused with a passion for retail and sales. Basic knowledge of visual merchandising principles.

Job description Key Responsibilities Employee Support: Serve as the first point of contact for employees seeking assistance with HR-related issues and inquiries. Provide accurate information and support on HR policies, procedures, and benefits. Address and resolve employee concerns and escalate issues as necessary. HR Administrative Tasks: Assist with the onboarding process for new hires, including documentation and orientation. Maintain and update employee records in the HR system. Support HR team in organizing employee engagement activities and events. Documentation and Reporting: Prepare and process HR documentation such as offer letters, employment contracts, and termination letters. Generate and analyze reports on HR metrics and employee inquiries. Ensure compliance with company policies and legal regulations in all HR activities. Communication: Communicate effectively with employees to provide timely and accurate responses to HR inquiries. Collaborate with other HR team members to ensure consistent and efficient HR support. Assist in the dissemination of HR-related communications and announcements. Process Improvement: Identify opportunities for improving HR processes and employee support services. Participate in HR projects and initiatives aimed at enhancing the employee experience. Stay updated on industry trends and best practices in HR support and help desk management. Role: Employee Relations - Other Industry Type: Recruitment / Staffing Department: Human Resources Employment Type: Full Time, Permanent Role Category: Employee Relations Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required

School : GIIS Campus : Noida Country : India Qualification : Bachelor in Education OverView : The primary role of a teacher is to deliver classroom instruction that helps students learn and develop students' abilities, interests and coordinate through mode of creative activities. Responsibility : Classroom Instruction & Curriculum Implementation Develop and implement age-appropriate lesson plans that align with the school’s early childhood education framework. Use a variety of teaching methods, materials, and activities to meet the individual learning needs of each child. Foster language, cognitive, and social skills through interactive play, storytelling, music, and movement. Classroom Management Establish and maintain a positive, supportive, and well-organized classroom environment. Implement classroom routines and activities that support a safe, welcoming, and engaging atmosphere for children. Guide children in building positive social skills, emotional regulation, and conflict resolution. Assessment & Individualized Learning Observe and assess children's developmental progress and learning needs regularly. Maintain records of student performance and development, identifying areas for improvement and growth. Provide individualized support to students as needed, and adapt teaching methods to accommodate diverse learning styles. Parent Communication & Collaboration Communicate regularly with parents and caregivers about their child’s progress, needs, and accomplishments. Conduct parent-teacher conferences as necessary to discuss child development and educational goals. Work collaboratively with other teachers and staff to ensure the holistic development of each child. SkillsDescription : Bachelor’s degree in Early Childhood Education, Education, or a related field (or currently pursuing). Teaching certification or licensure in early childhood education is preferred. Previous experience teaching preschool or early childhood education is highly desirable. Strong understanding of child development and early learning strategies. Creative, enthusiastic, and able to engage young learners in meaningful activities. Excellent communication and interpersonal skills, with the ability to work effectively with children, parents, and colleagues. Patient, nurturing, and committed to fostering a positive and supportive learning environment. Ability to work collaboratively within a team and contribute to a cohesive school culture. Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

School : GIIS Campus : Noida Country : India Qualification : Bachelor in Education OverView : The primary role of a teacher is to deliver classroom instruction that helps students learn and develop students' abilities, interests and coordinate through mode of creative activities. Responsibility : Classroom Instruction & Curriculum Implementation Develop and implement age-appropriate lesson plans that align with the school’s early childhood education framework. Use a variety of teaching methods, materials, and activities to meet the individual learning needs of each child. Foster language, cognitive, and social skills through interactive play, storytelling, music, and movement. Classroom Management Establish and maintain a positive, supportive, and well-organized classroom environment. Implement classroom routines and activities that support a safe, welcoming, and engaging atmosphere for children. Guide children in building positive social skills, emotional regulation, and conflict resolution. Assessment & Individualized Learning Observe and assess children's developmental progress and learning needs regularly. Maintain records of student performance and development, identifying areas for improvement and growth. Provide individualized support to students as needed, and adapt teaching methods to accommodate diverse learning styles. Parent Communication & Collaboration Communicate regularly with parents and caregivers about their child’s progress, needs, and accomplishments. Conduct parent-teacher conferences as necessary to discuss child development and educational goals. Work collaboratively with other teachers and staff to ensure the holistic development of each child. SkillsDescription : Bachelor’s degree in Early Childhood Education, Education, or a related field (or currently pursuing). Teaching certification or licensure in early childhood education is preferred. Previous experience teaching preschool or early childhood education is highly desirable. Strong understanding of child development and early learning strategies. Creative, enthusiastic, and able to engage young learners in meaningful activities. Excellent communication and interpersonal skills, with the ability to work effectively with children, parents, and colleagues. Patient, nurturing, and committed to fostering a positive and supportive learning environment. Ability to work collaboratively within a team and contribute to a cohesive school culture. Disclaimer : Our company is an equal opportunity employer committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Description We are seeking a dynamic and experienced HR Manager to join our team. The ideal candidate will have 1-5 years of experience in human resources within the Indian job market. The HR Manager will be responsible for developing and implementing HR strategies that support our business objectives, managing the recruitment process, and enhancing employee performance and engagement. Responsibilities Develop and implement HR strategies and initiatives aligned with the overall business strategy. Manage the recruitment and selection process, ensuring a smooth onboarding experience for new hires. Support current and future business needs through the development, engagement, motivation, and preservation of human capital. Oversee and manage a performance appraisal system that drives high performance. Maintain pay plan and benefits program, ensuring compliance with labor laws and regulations. Assess training needs and monitor training programs effectiveness. Report to management and provide decision support through HR metrics. Skills and Qualifications Bachelor's degree in Human Resources, Business Administration, or related field; a Master's degree is a plus. 1-5 years of proven experience as an HR Manager or similar role in the Indian job market. Strong ability to communicate effectively, both verbally and in writing, with all levels of staff. Excellent organizational skills, with the ability to manage multiple priorities and deadlines. Strong problem-solving skills and the ability to make decisions independently.

Roles and Responsibilities Quality Assurance (QA): Establish and maintain ISO-compliant Quality Management Systems (QMS) . Ensure adherence to FCO norms , BIS standards, and other regulatory requirements. Conduct internal audits, vendor assessments, and third-party inspections. Implement TQM, Six Sigma , and other quality improvement methodologies. Quality Control (QC): Supervise testing of raw materials, intermediates, and finished fertilizers . Validate and standardize analytical methods ; ensure calibration of lab instruments. Investigate and resolve non-conformities and customer complaints . Maintain accurate documentation and ensure real-time SAP/LIMS entries . Research & Development (R&D): Lead new product development (e.g., nano-fertilizers, bio-stimulants). Collaborate with agronomy and marketing teams for field trials and efficacy studies . Drive cost optimization and formulation enhancement projects. Monitor global trends and integrate emerging technologies into product lines. Leadership & Strategy: Build and mentor a multidisciplinary team of QA/QC/R&D professionals. Liaise with regulatory bodies, certification agencies, and key stakeholders. Develop and execute strategic quality and innovation roadmaps . Ensure cross-functional alignment with production, procurement, and sales. Desired Candidate Profile 15-20 years of experience in R&D with a focus on fertilizers or related fields (chemical engineering & materials science). MS/M.Sc(Science) degree from a reputed institution; Ph.D/Doctorate preferred but not mandatory. Strong understanding of decision-making principles applied to problem-solving situations.

Responsibilities Requirements: Demonstrate ownership and accountability for total project execution, performance, and safety (project initiation to project completion) on all assigned projects. Drive improved customer relationships through creating a work environment that is free of unfavorable circumstances or perceptions for either party, that meets or exceeds performance expectations of the customer. Ensure a clean order before commencement of work on an assigned project and utilize the change management system to control the scope of work and associated cost, throughout the life of the project. Coordinate activities of all matrix reports (per Project). Responsible for managing spending expectations on each assigned Project. Communicate to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues. Follow the right escalation processes and take overall ownership of all reports. Experience in program/project management. Excellent presentation, oral and written communication skills, including meeting and workshop facilitation experience Team building, problem-solving, and conflict resolution skills Experience using Microsoft Office. Other duties as assigned. Preferred Experience / Skills: Excellent estimating, scheduling budgeting skills Proven experience in risk and change management Greenbelt, Blackbelt or Lean training experience preferred Rotating equipment experience Adaptability, flexibility, and proactivity. Mechanical Engineer with 6-8 years of Project Management experience in OE Rotary equipment manufacturing / EPC, preferably from high energy pump manufacturing.

Description We are seeking a motivated and experienced Assistant Store Manager for Luxury Apparel Store . The ideal candidate will support the Store Manager in overseeing daily operations, managing staff, and ensuring a high level of customer satisfaction. Responsibilities Assist the Store Manager in daily operations and management of the store. Supervise and train staff to provide excellent customer service. Monitor inventory levels and assist with stock management. Ensure compliance with company policies and procedures. Help in visual merchandising and maintaining the store's appearance. Handle customer inquiries and resolve complaints effectively. Assist in achieving sales targets and implementing promotional strategies. Key Requirements Experience: 2 -4 plus years in retail, preferably in luxury, designer wear, or premium fashion brands Education: Bachelor's degree in Fashion Management, Retail Management, or related fields preferred. Skills: Strong customer service, sales acumen, team leadership, and store operations knowledge. Personality: Polished, well-spoken, and passionate about fashion and textiles.

Key Deliverables: Handle first-line customer queries via written channels with professionalism and accuracy Ensure resolution of issues within defined service metrics and quality standards Contribute to team knowledge sharing and process improvements Support customer satisfaction and NPS through empathetic and effective communication Role Responsibilities: Maintain high written communication standards and empathy in all responses Meet individual performance objectives and support team metrics Adapt to roster shifts to ensure round-the-clock support Participate in training, feedback sessions, and continuous development

Overview Shift Timing - 4:00pm - 1:00am (IST) Work Location - Hyderabad Hybrid Model - 3 Days work from office per week About Role We have an exciting role of Travel and expense Analyst. You will play a key role in Review Expense Reports activities to ensure a smooth flow of the process. This might be a great fit if you are result-oriented and excited to be part of a growing team. About Omnicom Global Solutions Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Review Expense Reports: Thoroughly examine expense reports submitted by employees to verify the accuracy and completeness of the information. Policy Compliance: Ensure that all expenses comply with GSP’s and our client’s Travel and Expense policies. Receipt Verification: Verify the presence of valid receipts for each expense, confirming that they match the details provided in the expense report. Approval Verification: Confirm that expenses have been appropriately authorized and approved by the relevant managers or supervisors Coding and Classification: Accurately code and classify expenses based on the nature of the expenditure and allocate them to the correct projects and categories. Duplicate Expense Identification: Identify and flag any duplicated expenses and transactions to prevent reimbursement issues. Currency Conversion: Ensure that currency conversions are accurately input based on the attached bank statement. Policy Communication: Communicate any discrepancies or policy violations to employees or Client Accountants and provide guidance on corrective actions. Timely Processing: Efficiently process expense reports to ensure prompt disbursement of reimbursements. If necessary, follow up with the employee regarding any corrective items. Record Keeping: Maintain organized and accurate records of all expense reports, approvals, and supporting documentation for future reference and audits. Continuous Improvement: Identify internal controls to enhance overall efficiency and compliance. Audit Support: Assist in managing client audits by providing receipts and expense backup in order to comply with audit requirements. Client Expense Reporting: Assist in completing an expense Smartsheet with posted non-production travel expenses by category to comply with client audit requirements. Time sheets follow up New vendor setup You will be working closely with Senior Finance leaders from Omnicom Agencies, Accounting Teams, Controllers and Annalect Internal Leadership Qualifications Proven experience as a Travel and Expense Analyst or in a similar financial role Bachelor’s degree in finance, Accounting, or related field, is a plus Strong understanding of Travel and Expense policies and procedures Excellent attention to detail and strong analytical skills. Ability to work independently and remotely Proficient in financial software and Microsoft Office suite. Experience with these systems is a plus: Microsoft Dynamics 365, IBM Cognos Analytics, Microsoft Office Strong communication skills, both written and verbal Customer service experience and/or experience with conflict resolution, is a plus