Cluster Manager

Company Description

Urban Money is India’s first unbiased loan advisory services firm, offering advice on various loans and mortgage solutions.. We partner with reputed financial institutions, including HDFC, ICICI, and Axis, to deliver optimal lending options. Our unique business model, similar to private banking, involves individual loan portfolio counselors to manage the entire borrowing process for clients. Urban Money is present in over 100 locations in India, facilitating home loans for a wide Indian population.

Role Description

This is a full-time on-site role for a Cluster Manager, located in Surat,Gujarat. The Cluster Manager will be responsible for managing and overseeing multiple branch operations within the cluster. This includes setting and achieving business targets, coordinating with branch managers for daily operations, ensuring compliance with regulatory requirements, and developing strategies to enhance customer satisfaction and business growth. The role also involves training and mentoring branch staff, conducting performance assessments, and identifying opportunities for process improvements and new business ventures.

Qualifications

• Experience in branch management, business operations, and regulatory compliance
• Strong leadership and team management skills to mentor and guide staff
• Excellent communication and interpersonal skills for client and stakeholder engagement
• Ability to develop and implement business strategies for growth and efficiency
• Well-versed in financial products, loan advisory, and mortgage solutions
• Bachelor’s degree in Finance, Business Administration, or related field
• Experience in the financial services industry is highly desirable