482 Client Satisfaction Jobs - Page 9

Role Summary WSP is seeking a highly skilled individual for this role to join the Design and Engineering Management team on major multi-disciplinary project delivery, from concept stage through to detailed design. The role will focus on establishing and implementing best practices and leadership through design production, coordination and delivery across multiple discipline teams. Accountabilities of the role include managing production of high quality coordinated designs and project deliverables, technical and people leadership and project delivery leadership . The role holder must take a proactive ‘hands on’ approach to all aspects of the role. This is a fantastic opportunity to join WSP as part of an expanding multidisciplinary Metro delivery team with a portfolio of major projects globally. As a member of our team, you will have the opportunity to influence the most exciting and high profile major projects across the world. Responsibilities Project and Technical Delivery Lead the management of designs through all design stages, ensuring coordinated designs are produced across discipline teams Presenting design outputs in a clear and precise manner Take a strategic lead role on large multi-disciplinary projects as well as providing bespoke design solutions to niche and architectural led concept designs Manage design interfaces across multidisciplinary project teams Engage with the Complimentary Resource Centres (CRCs) to ensure that communication and design processes are continually improved Continual and early communication of progress and issues with wider project team (e.g. EWN, etc) Familiarisation with project relevant standards, ideally including metro design standards for sub-surface stations Own and effectively manage scope delivery to budget and programme Form strong working relationships with other WSP disciplines, external design consultants, stakeholders and clients Provide leadership and guidance in the successful delivery of projects, ensuring client satisfaction Manage project risk Key Competencies / Skills Strong experience working on metro schemes and station design, ideally including sub-surface metros A proven track record of successful design delivery, in particular taking designs from concept/preliminary stage to tender/reference design, to support Clients’ procurement of Contractors The ability to make a difference, pro-actively manage requirements and risks and influence others to deliver successfully Excellent inter-personal skills, with good leadership capable of communicating effectively with other members of the project team, stakeholders & Clients Preferred Chartered status with a relevant globally recognised professional institution Experience of operating as a lead client contact for consultancy services and the fostering of excellent relationships with Clients and co-professionals Technical Experience (e.g. Areas, Software) International experience in leading multidisciplinary teams producing, checking and coordinating designs through the entire design and construction cycle for projects Ability to lead teams to produce high quality coordinated design solutions Technical focus on the delivery of the technical design reports, drawings and specifications to the required regulations and quality standards Provide technical solutions on projects Good knowledge of H&S legislation, Safe by Design principles and Railway safety Initiate and participate in design peer reviews in alignment with the QMS system Provide support and guidance to Technical Working Group (TWG) Keep up to date with industry developments with respect to own discipline and understand and appreciate the basic technical principles and drivers of other disciplines A strong fundamental understanding of all aspects of design and engineering management on Metro projects (design delivery, information management, engineering assurance, systems engineering, systems assurance, etc) Review the Design and Engineering Management Plan and other related project documents and requirements Support development and implementation of project processes (e.g. engineering assurance, meeting schedules, interface management, design decision logs, etc) Support development of guidance documents Coordinate information sharing Lead coordination meetings Experienced in discipline and industry specific software Other People and Team Leadership Client Relationships Collaboration & Teamwork Commercial Acumen Technical Capability & Delivery Adaptability & Learning Qualifications Bachelor of Engineering, Bachelor of Technology Relevant professional qualification

Hiring Tele caller Manage customer relations, achieve collection targets, prepare reports, ensure corrections, and collaborate with teams to improve customer experience. Daily calling of 30 parties and security cheque follow-up.

KRA Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining service features, or guiding customers through processes. Listen attentively to customer complaints, empathize with their concerns, and take appropriate steps to resolve the issues effectively. Escalate complex problems to higher-level support or management if necessary. Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customers experience. Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken. Collaborate with other teams within the organization, such as technical support, sales, or product development, to ensure prompt and efficient resolution of customer issues. Provide customers with a positive and personalized experience, promoting customer loyalty and retention. Manage the customer representative department, train the juniors on understanding the behavior of clients and keep a good tone. Develop guidelines for customer support aligning with the company’s objectives, usually known as documentation.

S No.DetailsDescription 1JD# 2DomainCustomer Service 3CategoryVoice4Level1A Associate level5Educational QualificationGraduate 6Experience Freshers/Exp Experience of 6 months and above desirable. Experience in call center will be an advantage. 7Age 18 and above8Communication Skill required Voice Clarity Accent Neutrality Fluency in English Grammar 9Ability Skill Required (Tech test, Keyboard navigation, Aptitude test, Other domain specific tests) Knowledge of basic computer operations Willingness to rotate shifts, as needed Courteous with strong customer service orientation. Dependable with attention to detail. Good listening and speaking skills. Willingness to learn. Good sales skills.

Hiring for Fortune 500 client Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

vHandling customer inquiries via phone, email, and chat with professionalism and empathy. 2. Resolving customer complaints and issues in a timely and effective manner. 3. Providing product information and assistance with orders and returns.

Role: UK Voice Process (Customer Support) Required: Min. 1 Year' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics, Excellent communication Freshers can also apply... CTC: Up to 2.75 -3 LPA Qualification: Only Non-Tech Graduates Location: Bangalore Work from office Shifts: UK 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners

Role: UK Voice Process (Customer Support) Required: Min. 1 Year' experience into International Voice- Customer Support Skills: Customer Handling, Inbound calls, CSAT, AHT, BPO Metrics, Excellent communication Freshers can also apply... CTC: Up to 2.75 -3 LPA Qualification: Only Non-Tech Graduates Location: Bangalore Work from office Shifts: UK 24*7 5 Days working; 2 days rotational off 2 way cabs facility Only Immediate Joiners

Job Summary Join our dynamic team as a PE-Retail & Comm Banking professional where you will leverage your expertise in MS Excel to support asset management operations. This hybrid role offers the opportunity to work on impactful projects in the asset and wealth management domain contributing to the companys growth and societal impact. Ideal for candidates with 0 to 2 years of experience. Responsibilities Utilize MS Excel to analyze and interpret complex data sets ensuring accurate reporting and insights for asset management operations. Collaborate with cross-functional teams to streamline processes and improve efficiency within retail and commercial banking projects. Support the development and implementation of innovative solutions to enhance asset and wealth management strategies. Assist in the preparation of detailed financial reports and presentations for stakeholders showcasing key findings and recommendations. Monitor market trends and provide actionable insights to inform strategic decision-making in asset management. Contribute to the optimization of operational workflows ensuring compliance with industry standards and regulations. Participate in regular team meetings to discuss project progress and identify areas for improvement. Engage with clients to understand their needs and provide tailored solutions that align with their financial goals. Conduct research and analysis to support the development of new banking products and services. Maintain accurate documentation of all processes and procedures to ensure transparency and accountability. Provide technical support and training to team members on MS Excel functionalities and best practices. Collaborate with IT teams to integrate new technologies and tools into existing systems for enhanced performance. Drive continuous improvement initiatives to elevate the quality of service delivery and client satisfaction. Qualifications Demonstrate proficiency in MS Excel with the ability to perform complex data analysis and reporting. Possess a foundational understanding of asset management operations and asset & wealth management. Exhibit strong analytical skills and attention to detail in all aspects of work. Show capability to work effectively in a hybrid work model balancing remote and in-office tasks. Display excellent communication skills to interact with team members and clients. Have a proactive approach to problem-solving and process optimization. Be eager to learn and adapt to new challenges in the banking sector. Certifications Required NAs

Salon Manager - Key Responsibilities and Career Opportunities Straight-Studio Job Description : We are looking for a Beauty Salon Manager to be responsible for our salon s day-to-day operations. Beauty Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services, and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we d like to meet you. Ultimately, you ll help boost client satisfaction and increase our revenues. Responsibilities : Oversee daily salon operations Hire and train, as needed Organize employees shifts, considering peak times and seasonality Order beauty products, like creams and essential oils, and replenish stock Arrange for regular maintenance services for all equipment Apply hygiene practices across all beauty stations Ensure all beauty treatments meet high-quality standards Maintain staff records, including salaries and working schedules Promote services, products, and discounts on social media Receive payments from clients and track all transactions Keep updated records of costs and revenues (e.g. daily, monthly and quarterly) Run online competitions and offer discount packages to attract new customers Requirements and skills: Proven work experience as a Beauty Salon Manager or similar role Good knowledge of beauty treatments and products (e.g. for skin care) Basic bookkeeping knowledge Excellent organizational skills Ability to handle customers requests and complaints with grace Degree in Hospitality Management or relevant field Additional certification in Beauty Therapy or Cosmetology is a plus Contact HR on : +91 8105 988 667 Resume (.pdf and max of 4MB) * Cover Letter (optional) Thank you. Your application has been received successfully. Cookies help us provide you with secure log-in, remember log-in details and collect statistics to optimize site functionality.

We are looking for a Asst Salon Manager to be responsible for our salon s day-to-day operations. Asst Salon Manager responsibilities include supervising staff, scheduling shifts, promoting our services, and keeping updated records of expenses and revenues. If you are familiar with beauty treatments and have excellent organizational abilities, we d like to meet you. Ultimately, you ll help boost client satisfaction and increase our revenues. Responsibilities : Oversee daily salon operations Hire and train, as needed Organize employees shifts, considering peak times and seasonality Order beauty products, like creams and essential oils, and replenish stock Arrange for regular maintenance services for all equipment Apply hygiene practices across all beauty stations Ensure all beauty treatments meet high-quality standards Maintain staff records, including salaries and working schedules Promote services, products, and discounts on social media Receive payments from clients and track all transactions Keep updated records of costs and revenues (e.g. daily, monthly and quarterly) Run online competitions and offer discount packages to attract new customers Requirements and skills: Proven work experience as a Beauty Salon Manager or similar role Good knowledge of beauty treatments and products (e.g. for skin care) Basic bookkeeping knowledge Excellent organizational skills Ability to handle customers requests and complaints with grace Degree in Hospitality Management or relevant field Additional certification in Beauty Therapy or Cosmetology is a plus Contact HR on : +91 8105 988 667 Resume (.pdf and max of 4MB) * Cover Letter (optional) Thank you. Your application has been received successfully. Cookies help us provide you with secure log-in, remember log-in details and collect statistics to optimize site functionality.

Job Description Roles and Responsibilities Oversee day-to-day operations on the construction/project site Discuss with Project manager regarding planning of execution process and implement the same along with team Ensure that work is executed according to project specifications and plans During Machine breakdown, help the operator to troubleshoot by giving proper knowledge to them Share the breakdown-related details with the concern department and Project Manager. Attending the meeting arranged by Project Manager along with the team and discuss the problems regarding machineries or the difficulties facing during operating and get the solution from them, which will help the team in operating and lead to improve the quality and quantity of the products Making a report of work done, discussing the same with the project manager Providing the on-job training to the trainees or new joiners of the team by sharing the knowledge. Preparing the team to work in any emergency condition and solve the problems at the earliest Adjusting the duty of the operator and labours properly when some of the operators on leave. Overseeing the planning, coordination, and execution of construction projects from start to finish Managing on-site activities, ensuring that work is carried out according to plans, specifications, and regulations Directing and guiding site personnel, including engineers, subcontractors, and labourers, to ensure productivity and adherence to safety standards Monitoring construction processes to maintain high-quality standards and minimize defects or errors Managing project budgets, including cost estimation, tracking expenses, and identifying areas for cost-saving measures Ensuring that construction activities are completed on time, coordinating with subcontractors and suppliers to avoid delays Enforcing safety protocols and regulations to protect workers and mitigate potential hazards on the construction site Addressing any issues or challenges that arise during construction, such as design changes, material shortages, or conflicts among stakeholders Serving as the primary point of contact for clients, providing regular updates on project progress, addressing concerns, and resolving disputes Documentation: Maintaining accurate records of project activities, including daily reports, progress photos, and change orders Providing technical expertise and guidance to resolve construction-related issues and ensure compliance with engineering standards and specifications Identifying opportunities for process optimization, efficiency improvements, and best practices implementation to enhance project outcomes and client satisfaction.

Job_Description":" Job Description: The Senior Sales Managers role is to focus onmanaging and nurturing existing B2B relationships with architects, interiordesigners, and key clients. You will oversee the order management process, leadnegotiations, and provide consistent service that fosters long-term clientretention and repeat business. Qualifications: \u25CF 2-7 years of B2B sales experience (specifically in interior design, furniture,or building materials) \u25CF Proven experience working closely with architects , interior designers , or other similar B2B relationships \u25CF Strong communication skills in both English and the local language \u25CF Ability to develop relationships withhigh-level stakeholders Duties and Responsibilities: \u25CF Strengthen client relationships: Regularly engage with existing clients toensure their evolving needs are met and exceeded. Cultivate deeper partnershipsby becoming a trusted advisor. \u25CF Identify business opportunities: Look for opportunities to grow revenuewithin current accounts, such as by suggesting new services, products, orsolutions. \u25CF Manage client orders: Oversee daily orders and ensure that product/service delivery issmooth, efficient, and in line with client expectations. \u25CF Negotiate deals: Use your negotiation skills to close mutually beneficial deals,ensuring that the clients needs are met while securing long-term contracts. \u25CF Target-focused sales: Focus on meeting and exceeding sales targets set for both new andexisting customers, working with clear objectives on retention and expansionwithin accounts. \u25CF Client satisfaction: Ensure that clients receive consistent, high-quality service. Addressany issues or concerns in a timely manner to ensure long-term satisfaction. Providefeedback: Prepare comprehensive reports on customer satisfaction, sales progress, andengagement, and provide actionable insights for future improvements. Requirements Please note we are looking for someone who has got good connects with Architects Same or related industry is also fine But should have worked closely with Architects its mandatory ","

Job_Description":" Senior Sales Manager | SalesManager Job Description: The Senior Sales Managers role is to focus onmanaging and nurturing existing B2B relationships with architects, interiordesigners, and key clients. You will oversee the order management process, leadnegotiations, and provide consistent service that fosters long-term clientretention and repeat business. Qualifications: 2-7 years of B2B sales experience (specifically in interior design, furniture,or building materials) Proven experience working closely with architects , interior designers , or other similar B2B relationships Strong communication skills in both English and the local language Ability to develop relationships withhigh-level stakeholders Duties and Responsibilities: Strengthen client relationships: Regularly engage with existing clients toensure their evolving needs are met and exceeded. Cultivate deeper partnershipsby becoming a trusted advisor. Identify business opportunities: Look for opportunities to grow revenuewithin current accounts, such as by suggesting new services, products, orsolutions. Manage client orders: Oversee daily orders and ensure that product/service delivery issmooth, efficient, and in line with client expectations. Negotiate deals: Use your negotiation skills to close mutually beneficial deals,ensuring that the clients needs are met while securing long-term contracts. Target-focused sales: Focus on meeting and exceeding sales targets set for both new andexisting customers, working with clear objectives on retention and expansionwithin accounts. Client satisfaction: Ensure that clients receive consistent, high-quality service. Addressany issues or concerns in a timely manner to ensure long-term satisfaction. Provide feedback: Prepare comprehensive reports on customer satisfaction, salesprogress, and engagement, and provide actionable insights for futureimprovements. ","

Job Description : Seeking Dynamic Customer Service Managers to spearhead Our Healthcare Revolution! About Us: At Ecorgy Solutions, we re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Service Managers to drive exceptional patient care and elevate our service delivery to the new levels. Role Overview: As our Customer Service Managers, you ll be the cornerstone of our patient care team. You ll wield your analytical prowess and exceptional English communication skills to manage stakeholders, clients, and a dedicated clinical team. Your responsibility will be to ensure high-quality service delivery while fostering robust client relationships. Requirements: Any Bachelor s degree 4 8 years of experience in international call centers, sales, or US voice processes, especially from healthcare, BPO or education or similar domains. Strong Communication: Excellent English communication and articulation skills are essential. American accent is preferred, but not a must, to engage with stakeholders effectively. Industry Experience: Prior experience in Healthcare, International BPO/ Sales or relevant sectors. Analytical Proficiency: Capability to acquire and retain knowledge of clinical practices, compliance standards, and the ability to implement improvement initiatives with good estimation skills. Operational Enhancement: Implement strategies to enhance client satisfaction, service delivery, and overall operational efficiency. Quality Improvement: Contribute to developing and executing quality improvement initiatives, showcasing a proven track record of task accountability. Willing to perform night shift (9:30 PM to 6:30 AM) from our office premises at Elippode, Trivandrum. Benefits of Joining: Join Ecorgy Solutions for an unparalleled exposure to the US Healthcare BPO sector, offering an international portfolio upgrade and an environment that values your growth. Includes : EPF, Group Mediclaim policy after 6 months of joining and Gratuity, Rewards & Growth based upon Performance; Professional development opportunities; Training and Mentorship programs. Interested in discussing compensation and benefits? Call us at 9061161927 To apply, send your resume to careers@ecorgysolutions.com Apply Now Upload your CV Submit June 6, 2025 Apply now >> June 6, 2025 Apply now >> June 6, 2025 Apply now >> June 4, 2025 Apply now >>

Identify, approach, and acquire new clients through various direct sales techniques, including cold calling, face-to-face meetings, and networking. Generate leads and build a robust sales pipeline. Develop and maintain long-term relationships with clients to increase business opportunities and retain existing clients. Understand clients needs and provide suitable product recommendations to meet their requirements. Meet and exceed sales targets. Actively follow up with leads and ensure timely closure of deals. Conduct product presentations and demonstrations to clients, showcasing the benefits and value of the companys offerings. Work closely with the customer service team to ensure high levels of client satisfaction and address any issues promptly.

Role: GenAI Senior Writer Location: India (Remote) About the role: Awareness of GenAI technology has exploded over the last 12 months - and with it a whole new world has opened up for creators in advertising. We are developing tools that empower creators to do magical work for brands, and we want to ensure we take a leadership position in the quality and impact of GenAI advertising. Were looking for a GenAI Copywriter to craft high-quality, high-performing ad copy for both enterprise clients and small businesses using the Pencil platform. As a GenAI Copywriter, youll need to stay on top of the latest GenAI models, using them to generate impactful, conversion-driving copy that resonates with target audiences. This role involves more than just writing copy its about mastering the tools and technology that allow you to create copy with speed and precision. Clients expect quick results and measurable impact, so using data-driven insights and efficient workflows will be key to delivering success. To thrive in this role, you should have experience with GenAI tools and a strong understanding of how they can enhance the creative process in advertising. You should be ready to tackle challenges with optimism and drive, positioning yourself as a leader in the evolving GenAI landscape. Your work will not only deliver real results for our clients but also push the boundaries of whats possible in AI-driven advertising. What you will be doing: Collaborate with GenAI Creators and team members to brainstorm, refine, and iterate on ideas and copy to showcase GenAI capabilities. Experiment with new creative techniques to push the limits of AI-generated copy and improve quality. Communicate with clients via chat or video calls to address their needs and incorporate feedback into final deliverables. Work with the GenAI Creator team to establish and share a transparent GenAI delivery process with clients, including steps, prompts, and time management. Partner with the Training team to explore and share new GenAI techniques, helping the wider team produce high-quality creative outputs. Collaborate with Product & Engineering teams to test new GenAI features and provide feedback for platform improvements. Quality and client satisfaction of GenAI deliverables. Rate of delivery of client briefs, typically 1 brief per 1-2 days Creation of knowledge and expertise in use of GenAI and sharing of this knowledge with other creatives What you need to be great in this role: 5 years experience in advertising creative development Experience with GenAI tools such as Pencil, ChatGPT, Gemini, Claude etc. Experience with GenAI techniques such as model selection & prompting Any experience using GenAI to deliver real-world advertising creative Good personal communication and management skills Preference for candidates who have prior agency experience Strong written English skills, allowing you to communicate effectively with clients and team Access to a reliable computer with an internet connection exceeding 40 Mbps A collaborative and team-oriented attitude with optimism about the role of GenAI in creativity Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations

Digital Marketing Manager - Staffing & HR Services Designation: Digital Marketing Manager Gender: Male Employment type: Full time and permanent Working hours: 9AM 6PM (flexible) Work location: Mangalore Languages known: English, Hindi, Kannada & Tulu Benefits: Provident fund & health insurance deductible from CTC Holidays: Sundays & 8 restricted public holidays Experience: 2 plus years of experience in digital marketing Qualification: Any graduate & course in digital marketing is a plus Job Description Roles and Responsibilities The Digital Marketing Manager is responsible for leading the development and execution of online and offline marketing campaigns to promote the brand s properties. They analyze market trends, target demographics, and campaign performance using tools such as Google Ads, Meta Ads to optimize results. The manager oversees the creative process, ensuring visual content like graphics, logos, and branding aligns with brand goals. Additionally, they lead a team, collaborate with other departments, and report on performance to management, ensuring marketing strategies align with business objectives. Build and maintain relationships with clients and partners to drive success. Oversee digital marketing efforts to attract new leads and customers. Lead strategies to generate new business opportunities. Collaborate with clients to create tailored marketing plans. Present digital marketing solutions and campaign results to clients. Coordinate campaigns, including content, social media, and paid ads. Manage relationships with external agencies and vendors for campaign execution. Supervise marketing budgets, ensuring cost-effective use of resources. Negotiate contracts and partnerships to meet client and business needs. Ensure client satisfaction by delivering successful campaigns. Oversee campaign execution to meet timelines and specifications. Manage the digital marketing team to ensure efficient execution. Gather client feedback after campaigns to improve future strategies. Work with the marketing team to enhance digital advertising and branding. Ensure all campaigns align with brand guidelines and are optimized for performance. Resolve any issues during campaign execution to minimize disruptions. Analyze campaign results and adjust strategies to improve outcomes. Train and mentor team members to stay updated on digital marketing trends. Skill Sets & Competencies: Strong English communication and collaboration skills. Proficient in digital marketing tools and analytics software. Excellent time management and organizational abilities. Up-to-date on digital marketing trends and their commercial impact. Proactive in analyzing market trends and future needs. Highly creative with strong strategic thinking.

Job_Description":" Job Role: As Branch Head, your primary responsibility isto oversee client satisfaction and retention while ensuring smooth dailyoperations. This role emphasizes building long-term relationships with currentclients and ensuring that business goals and customer satisfaction are aligned.You will also manage sales teams and operations to ensure efficient businessprocesses and effective client engagement. Responsibilities: Client servicing and retention: Act as a key point of contact for existingclients, ensuring that they continue to receive top-notch service and thattheir needs are anticipated and met. Sales visit organization: Regularly organize sales visits for the RSM(Regional Sales Manager) to meet with existing clients. Ensure that thesemeetings focus on maintaining strong relationships and uncovering new businessneeds. Manage client relationships: Ensure that all sales targets and strategiesalign with the ongoing needs of existing clients. Build trust and promoterepeat business. Oversee daily operations: Manage the day-to-day operations of the branch,ensuring that the sales pipeline is effectively managed, orders are processed,and customers receive consistent support. Performance review: Monitor and evaluate the performance of your sales managers, focusingon their ability to retain and grow existing accounts. Client satisfaction focus: Work to ensure that customer expectations areconsistently exceeded. This involves direct communication with clients andcoordination with internal teams to resolve issues promptly. Monthly reporting: Provide detailed reports on sales performance, customer retentionstrategies, and market insights to inform branch performance and strategyadjustments. SalesHead | B2B Sales & Growth Markets Job Summary: The Sales Head will lead the B2B salesstrategy for the South Indian market, focusing on retaining and expandinglong-term client relationships. This includes driving repeat business,upselling, and cross-selling while ensuring that the team provides consistentvalue to clients and meets their long-term goals. Key Responsibilities: Sales strategy development: Create and execute sales strategies designed to retain and expand relationships with existing clients. Focus on customer loyalty and repeat business . Identify growth opportunities: Conduct market research to uncoveropportunities within current accounts and identify client needs that can leadto upsell and cross-sell opportunities. Lead and motivate the team: Lead the regional sales team, ensuring that theyunderstand the importance of clientsatisfaction , relationshipmanagement , and revenue growth from existing customers. Client support: Ensure that key accounts receive continuous support, and maintainregular check-ins to identify new needs, provide updates, and resolve issues. Performance analysis: Regularly analyze sales performance metrics, conduct Root Cause Analysis (RCA) , andimplement Corrective and PreventiveActions (CAPA) to drive consistent performance. Strategic account management: Develop and execute account plans for keyclients, ensuring their goals are met and their businesses are supportedthrough tailored solutions. Team training: Provide continuous training on relationship management, customersatisfaction, and retention strategies to ensure that your team can nurturestrong client partnerships. Revenue growth: Work with the team to implement strategies that encourage upselling,cross-selling, and deeper engagement with key accounts. Customer feedback loop: Actively seek client feedback to refine the sales strategy, adjustofferings, and improve services. Qualifications: MBA in Sales or related field 15-20 years of experience in clientretention and relationshipmanagement Proven ability to lead teams that focus on long-term client success and repeat business Strong communication , negotiation , and strategic planning skills ","

Job Description Our mission is to provide the best distribution services for independent labels and artists with respect, trust, expertise and transparency. As an Associate Manager - Account Management in our Label & Artist Solutions team, you will manage a portfolio of strategic clients both labels and artists ensuring high-impact service delivery and client satisfaction. In close partnership with your manager, you will define and implement solutions tailored to each client s needs, enabling their growth across platforms. With a deep understanding of our products, a keen sense of the music ecosystem, and a strong service mindset, you ll contribute to both client success and overall team objectives. This role reports directly to the Senior Leader - Account Management. Key Responsibilities Sales Strategy & Talent Scouting (Emerging Artists/Labels) Onboard and train clients on Believe s proprietary tech platforms for distribution and marketing (e.g., Believe Backstage, Backlink, Datamusic). Maintain and update the CRM dashboard to ensure accurate client data and engagement tracking. Lead complex post-sales conversations with a solution-oriented and innovative mindset. Monitor and analyse sales performance, using insights to refine strategy and execution. Service Delivery & Portfolio Management Manage a portfolio of independent labels and artists, ensuring high levels of client satisfaction through clear KPIs. Collaborate closely with Trade Marketing and Video Services teams to ensure seamless execution of campaigns and releases. Gather and escalate client feedback to drive continuous improvement of services and internal processes. Build and nurture long-term relationships with clients, acting as an extension of their team across ongoing business and key artist projects. Must haves: Proven track record in sales and negotiation. Passionate about technology, data and artists / label development Experience in the music industry within a distributor, record label, management company preferred. Previous account management experience is a plus. A good knowledge of the current Indian and regional music market, digital landscape, and trends. The ability to plan, prioritize and manage multiple clients and projects simultaneously and to timelines with strong attention to detail. Ability to self-learn and adapt to the changing market. Digital savvy, initiator and quick to adopt trends. Strong relationship building skills and a team-oriented approach. Apply : Interested applicants can email their resumes at [email protected] or reach out to us at +91 9987373636. Qualifications Graduate / Postgraduate in media, music business or similar field

Hiring: CRM Executive – Real Estate Location: Balewadi, Pune Type: Full-time Salary: 35,000/month Company: Urbanbrick Developer LLP About Urbanbrick Developer LLP: We’re redefining modern living with innovative, customer-first real estate projects across Pune. At Urbanbrick, we believe in building more than homes — we build trust and community. If you're passionate about customer experience and real estate, we want you on our team! Role: CRM Executive (Post-Sales) As a CRM Executive, you’ll be the key link between our clients and internal teams, ensuring smooth post-sales service, document handling, collections, and overall customer satisfaction. Key Responsibilities: Customer Support & Relationship Management Act as the main point of contact post-booking Maintain regular client communication and handle queries Ensure high customer satisfaction through timely support Documentation & Records Management Collect and verify documents (KYC, agreements, etc.) Coordinate with legal/sales for agreement and registration Maintain organized physical and digital records Payment Follow-Up & Collections Follow up on due payments as per schedule Coordinate with accounts for receipt generation and reconciliation Maintain collection logs and send reminders Real Estate Process Coordination Handle booking-to-possession customer journey Schedule site visits, key handovers, and ensure timely possession Ensure documentation and compliance are completed Requirements: Bachelor’s degree (BBA, Management, or related field) Minimum 2 years’ experience in CRM or post-sales support (Real estate preferred) Good understanding of real estate documentation and processes Strong communication and follow-up skills Proficient in MS Office and CRM software What We Offer: Fixed salary: 35,000/month Performance-based incentives A professional, growth-focused work environment Opportunity to be part of a fast-growing real estate brand How To Apply: Send your resume to hr@urbanbrick.co.in Contact: Deepali Chavan (HR) Let’s build the future together! Responsibilities: Collaborate with sales team on lead generation Manage client relationships through communication and problem solving Maintain CRM database accuracy Coordinate property viewings and negotiations

Responsibilities: * Manage client relationships through effective communication & negotiation * Ensure customer satisfaction with timely resolutions * Handle customer queries via phone, email & chat support * Day to day work allocation for field teams * Internal team co-ordination Requirements : * Any degree * Eager to learn and explore * Communicate and develop in a fast-paced environment

Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world . We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6, 500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram. Job Description Accurately prepare, review, and file tax returns and related deliverables for globally mobile employees within designated deadlines. Offer specialized advice and strategic recommendations to internal teams regarding tax planning, withholding responsibilities, and social security contributions Offer specialized tax advice on assignment structures, leveraging tax treaties, and identifying tax-efficient benefits. Educate and counsel employees on their tax responsibilities and the potential implications of international assignments Provide guidance on tax equalization and protection policies to employees, ensuring clear understanding and compliance. Analyze employee compensation and payroll data to accurately calculate tax liabilities and identify potential benefits. Responsible for the financial management of the engagement (this includes billings, collection, metrics KPIs tracking) Prepare supporting applications and documentation to optimize employees tax positions, including comprehensive data analysis and communication with assignees. Diligently maintain detailed tax records and documentation Stay informed on the latest developments in international tax laws and regulations. Gain a broad understanding of other service lines within the business to identify cross-functional issues and collaborate with Tax SMEs for integrated solutions. Conduct in-depth research on country-specific tax issues, particularly in areas where the organization operates. Act as the primary point of contact for clients with employees on business trips, offering exceptional service and support Regularly communicate with clients to update them on the progress of trip assessments, address concerns and ensure client satisfaction Recognize and actively seek out fresh business prospects within the existing client base, gained through a deep understanding of their changing requirements Work to expand the client portfolio and nurture existing client relationships to drive revenue growth Analyse market trends and competitive landscape to identify potential growth areas and opportunities Qualifications Minimum Degree Required: Chartered Accountant degree/MBA. Required Fields of Study: Accounting, Taxation Related field Minimum Years of Experience: 1-3 years of experience in Direct Tax Additional Information Work Location - Gurgaon We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.

Role & responsibilities Handle end-to-end customer relationship management from inquiry to post-sales support. Maintain and update the CRM database (like Salesforce, Zoho, or internal tools) with accurate client information and interaction history. Manage and track lead conversions , follow-ups, and timely communication. Coordinate with sales, marketing, and operations teams for smooth workflow and client updates. Ensure timely resolution of customer queries, complaints, or issues. Create and share daily/weekly/monthly reports on customer engagement, lead status, and follow-ups. Drive customer satisfaction and retention through proactive communication. Assist in automating workflows to improve the customer journey and internal efficiency. Handle bulk communication (SMS, email, WhatsApp campaigns) to nurture leads. Collect feedback and conduct customer satisfaction surveys . Is able to handle our software "Forequity"

Roles and Responsibilities Handle customer queries and concerns in a timely and professional manner, resolving issues promptly. Manage customer relationships through effective communication, ensuring high levels of client satisfaction. Develop strong relationships with clients by understanding their needs and providing tailored solutions. Maintain accurate records of customer interactions using CRM software. Collaborate with internal teams to ensure seamless delivery of services. Desired Candidate Profile Strong skills in customer management, relationship building, and query solving. 0-3 years of experience in sales or marketing, preferably in the real estate industry. Ability to work independently with minimal supervision while maintaining a high level of productivity.