Noida
INR 2.0 - 3.75 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Handle end-to-end customer relationship management from inquiry to post-sales support. Maintain and update the CRM database (like Salesforce, Zoho, or internal tools) with accurate client information and interaction history. Manage and track lead conversions , follow-ups, and timely communication. Coordinate with sales, marketing, and operations teams for smooth workflow and client updates. Ensure timely resolution of customer queries, complaints, or issues. Create and share daily/weekly/monthly reports on customer engagement, lead status, and follow-ups. Drive customer satisfaction and retention through proactive communication. Assist in automating workflows to improve the customer journey and internal efficiency. Handle bulk communication (SMS, email, WhatsApp campaigns) to nurture leads. Collect feedback and conduct customer satisfaction surveys . Is able to handle our software "Forequity"
Noida
INR 2.0 - 3.5 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Greet and welcome visitors in a professional and courteous manner • Manage incoming calls, direct them appropriately, and take messages when required • Maintain visitor logs and issue visitor passes • Handle front office administration and ensure the reception area is tidy and presentable • Coordinate with internal departments for appointments and meeting arrangements • Manage incoming and outgoing mail/couriers • Maintain basic records, files, and office supplies • Assist with scheduling meetings, maintaining calendars, and other administrative support as needed.
Noida
INR 9.0 - 12.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Prepare and maintain financial records in compliance with accounting standards. Handle direct and indirect taxation including filing returns, tax planning, TDS, GST, etc. Conduct internal, statutory, and tax audits and liaise with auditors. Monitor and manage budgets, forecasts, and variance analysis. Ensure compliance with all statutory and legal requirements. Analyze financial data to support business decision-making. Prepare MIS reports, financial statements, and board presentations. Manage accounts payable and receivable, bank reconciliations, and general ledger. Support in risk assessment, internal controls, and process improvement.
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