482 Client Satisfaction Jobs - Page 10

Job description: Develops Healthy Customer Relationship Enhances Customer Training Evaluates and Analyses Customer Needs Builds Trust and Transparency with Clients Onboards New Clients Acts as a Customer Advocate Encourages Customers to Upgrade their Products Promotes Customer Loyalty Meet Quarterly and Annual Renewal and Upsell Targets Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients Ability to work cross-functionally with teams like sales, product, and support. Strong presentation and training skills. Customer-focused with a knack for identifying opportunities and solving problems Preferred candidate profile: Excellent written and verbal communication skills specialist. Good at MS Office, Word, PowerPoint, Excel. Perks and benefits: Cell phone reimbursement Health insurance Internet reimbursement Life insurance

Key responsibilities Revenue Objectives: • To achieve the Revenue targets in close coordination with the Pre-Sales, BU sales and Post Sales Team both acquisition and retention of revenue through the Sector and BU Sales • Cultivate and maintain strong relationships with key clients in the sector / sub-sector. Understand their business objectives, challenges, and pain points. Provide customized logistics solutions that meet their specific requirements and add value to their operations. Ensure high levels of client satisfaction and retention. • Prepare persuasive and comprehensive proposals in response to client requirements. Lead contract negotiations to ensure favorable terms and conditions for the logistics service provider. Collaborate with legal and finance teams to finalize agreements. Customer Delight: • Cross-functional Collaboration: -Work closely with internal teams, including operations, finance, marketing, and customer service, to ensure seamless execution of business development strategies. Collaborate with these teams to deliver exceptional customer experiences and exceed client expectations. Lead MBRs and QBRs with customers • To drive the team and ensure CRM Compliance and effectiveness. • Helping marketing team to design the Customer Survey and take corrective actions on the same. • Develop the long-term account plan (1 year to 3 year) for assigned clients within the sector. • Maintain a sector scorecard & drive y-o-y client improvement on all parameters. • Develop a high-performance service culture. • QUALIFICATIONS & COMPETENCIES Skills and Competencies • Proven supply chain track record in logistics industry with 10+ years of experience in India. • Prefer sales and key account experience including experience in developing and growing new key accounts of Chemical sector. • Relevant logistics expertise within identified sub sectors – Chemical in developing and executing strategic and tactical plans, in a large and dynamic sales environment. • Able to design and implement solutions pertaining to specific industry solving customer problems. • Experience in supply chain across entire logistics value chain including Express, FTL transportation, warehousing & Value-added services. Stakeholder Internal: All Business and Functional Verticals, External: Customers, Major competitors • Educational Qualification (min) Post-Graduation in Marketing / Sales or Post-Graduation in Logistics/Supply Chain • Preferred Certifications if any Relevant logistics expertise within identified sectors – Chemical • Range/ Min no of years - of overall Experience required 10+ years • Min no of years of Industry specific experience required, if any & the industry type 7-10 years of experience in logistics industry

Key responsibilities Revenue Objectives: • To achieve the Revenue targets in close coordination with the Pre-Sales, BU sales and Post Sales Team both acquisition and retention of revenue through the Sector and BU Sales • Cultivate and maintain strong relationships with key clients in the sector / sub-sector. Understand their business objectives, challenges, and pain points. Provide customized logistics solutions that meet their specific requirements and add value to their operations. Ensure high levels of client satisfaction and retention. • Prepare persuasive and comprehensive proposals in response to client requirements. Lead contract negotiations to ensure favorable terms and conditions for the logistics service provider. Collaborate with legal and finance teams to finalize agreements. Customer Delight: • Cross-functional Collaboration: -Work closely with internal teams, including operations, finance, marketing, and customer service, to ensure seamless execution of business development strategies. Collaborate with these teams to deliver exceptional customer experiences and exceed client expectations. Lead MBRs and QBRs with customers • To drive the team and ensure CRM Compliance and effectiveness. • Helping marketing team to design the Customer Survey and take corrective actions on the same. • Develop the long-term account plan (1 year to 3 year) for assigned clients within the sector. • Maintain a sector scorecard & drive y-o-y client improvement on all parameters. • Develop a high-performance service culture. • QUALIFICATIONS & COMPETENCIES Skills and Competencies • Proven supply chain track record in logistics industry with 10+ years of experience in India. • Prefer sales and key account experience including experience in developing and growing new key accounts of Chemical sector. • Relevant logistics expertise within identified sub sectors – Chemical in developing and executing strategic and tactical plans, in a large and dynamic sales environment. • Able to design and implement solutions pertaining to specific industry solving customer problems. • Experience in supply chain across entire logistics value chain including Express, FTL transportation, warehousing & Value-added services. Stakeholder Internal: All Business and Functional Verticals, External: Customers, Major competitors • Educational Qualification (min) Post-Graduation in Marketing / Sales or Post-Graduation in Logistics/Supply Chain • Preferred Certifications if any Relevant logistics expertise within identified sectors – Chemical • Range/ Min no of years - of overall Experience required 10+ years • Min no of years of Industry specific experience required, if any & the industry type 7-10 years of experience in logistics industry

Responsibilities: * Manage customer relationships through effective communication and issue resolution. * Ensure client satisfaction by delivering exceptional service and meeting expectations. *Excelent communication and Advance excel skill.

JOB Title: Customer Success Manager - SuvarnaSetu Job Type: Full Time Reporting to: Director - Sales & Marketing CTC Package: 6 - 7 LPA Job Descriptions: Dsoft is hiring the Customer Success Manager for SuvarnaSetu - Jeweler's Personalized Business App. Our specialized platform aims to elevate retail jewellers business through personalized promotion strategies in app. The Customer Success Manager (CSM) plays a pivotal role in ensuring the successful use of "SuvarnaSetu Business App" by clients who have subscribed to the same and their retention. The primary objective is to drive customer satisfaction, engagement, and usage of the app, ultimately contributing to customer retention and business growth. This role requires a proactive and customer-centric individual who can drive customer success through effective communication, relationship-building, and a deep understanding of the SuvarnaSetu Business App's value proposition. Adaptability, problem-solving skills, and a passion for customers delight are key attributes for success in this role. Job Responsibilities: Product Training: Provide in-depth training sessions to the clients and their staff, showcasing the key features and functionalities of the app. Develop and maintain comprehensive training materials, documentation, and resources. Account Management: Serve as the main point of contact for assigned clients, building strong relationships and understanding their unique requirements. Regularly check in with clients to assess their satisfaction, address concerns, and identify opportunities for improvement. Usage Optimization: Analyze clients usage patterns and proactively suggest ways to optimize their utilization of the SuvarnaSetu Business App. Provide recommendations on additional features or upgrades based on customer needs. Customer Communication: Communicate product updates, new features, and best practices to clients & their staff on a regular basis. Share success stories and case studies to showcase the value of the app and its impact on businesses. Issue Resolution: Act as a liaison between clients and the technical support team, ensuring timely resolution of any issues or concerns. Escalate and prioritize critical clients issues, collaborating with cross-functional teams for swift resolutions. Customer Feedback: Gather clients feedback on their experiences with the SuvarnaSetu Business App. Use feedback to identify areas for improvement and share recommendation to the management and internal teams to implement necessary changes. Renewal Management: Monitor subscription renewals and proactively engage with clients prior to renewal dates. Present the value proposition and benefits of renewing the subscription to secure customer loyalty. Clients’ Advocacy: Identify satisfied customers who can act as advocates for the SuvarnaSetu Business App. Encourage customers to participate in case studies, testimonials, and referral programs to motivate other clients. Regular Reports and Analysis: Establish and track key performance indicators (KPIs) related to clients satisfaction, app usage, and renewal rates. Provide regular reports and insights to management on clients success metrics. Required Skill Sets: Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Familiarity with CRM tools and customer success platforms. Ability to understand client needs and provide effective solutions to create win-win situations. Education: Master OR Bachelor's degree in Business, Marketing, or a related field. Experience: 4 to 5 years proven experience in customer success or account management roles. Add on advantage to the candidate having experience of Jewelry OR Diamond retail/wholesale/manufacturer industry. Location: Based out of Ahmedabad. Willing to travel at Clients’ Site. Company Culture: Our Team comprises motivated individuals that help each other do remarkable things everyday. We face challenges together and we win together. And just like other humans, we make mistakes but we learn from them quickly.

We are seeking a motivated professional to take on a dual-role encompassing both sales and account management. This position is critical in driving new business growth while maintaining and expanding relationships with existing clients. The ideal candidate will be adept at both acquiring new clients and ensuring long-term client satisfaction and retention. Key Responsibilities Sales Responsibilities 1. New Business Development: o Identify and target potential clients through market research, industry events, and direct networking. o Develop tailored sales strategies to meet and exceed revenue targets. o Map large enterprises org charts along with key designations and change owners. 2. Solution Selling: o Engage with prospective clients to understand their needs and propose relevant solutions. o Deliver impactful product demonstrations and presentations, showcasing value proposition and ROI. 3. Negotiation and Deal Closure: o Lead pricing discussions and contract negotiations, ensuring mutually beneficial agreements. o Coordinate with internal teams to facilitate smooth onboarding for new clients. 4. Market Insights: o Stay updated on industry trends, competitors, and client needs to refine sales approaches. o Provide feedback to internal teams to improve products and solutions. 5. Cross Sell: o Identify cross sell opportunities and targets with the client o Map and engage existing customers across verticals/departments Key Account Management Responsibilities 1. Client Relationship Management: o Develop a deep understanding of client goals and align company solutions to meet their needs. o Build and maintain strong relationships with existing clients, acting as their primary point of contact. o Conduct regular check-ins to address concerns, and gather feedback. 2. Strategic Account Planning: o Develop and implement tailored account plans to deepen engagement and increase account revenue. o Monitor client satisfaction and resolve any issues promptly to ensure long- term retention. o Maintain regular updates on client business strategy and financial changes to ensure revenue goals are aligned. 3. Collaboration and Coordination: o Work closely with internal teams, including product, support, and marketing,to deliver a seamless client experience. o Advocate for client needs internally to inform product development and service enhancements. o Work closely across regions/teams to accelerate partnerships. 4. Revenue Growth from Existing Accounts: o Identify opportunities to upsell or cross-sell additional products and services to existing clients. o Prepare and deliver customized proposals for expanding partnerships. 5. Performance Monitoring: o Regularly review account performance metrics and usage data, suggesting improvements or enhancements. o Conduct periodic business reviews to strengthen client relationships and align on future strategies. Requirements 8-10 years of experience in sales and account management, in the BFSI product/tech/platform sales/Fintech/SaaS space. Experience in independently managing accounts, owning PL. Ability to drive discussions at senior levels for platform sales conversion and account management. Strong negotiation and relationship-building skills, with a customer-first mindset. Demonstrated ability to manage a full sales cycle, from prospecting to closing and account growth. Understanding of the Banking and NBFC sector in India. Knowledge of banking products, processes, debt instruments, regulations and trends is a huge plus. Exceptional communication, negotiation, and relationship-building skills. MBA or equivalent degree.

Creative Delivery: Ensure timely and exceptional delivery of copy and creative assets,prioritizing client satisfaction and swiftly addressing any concerns that may arise Creative Innovation and Experimentation: Promote creativity and explore innovative ideasand formats to elevate campaign performance and foster experimentation. Training Sessions: Organize frequent training sessions to boost team proficiency inadvanced writing techniques, creative brainstorming, and current marketing trends. On-Time Deliverables: Guarantee punctual delivery of content outputs and uphold clearcommunication with all stakeholders involved. File management: Ensure systematic and precise management of files to enable effortless content access and retrieval. Creative Strategy Development: Create and refine content strategies to align with strategicobjectives and maximize project impact. Client Presentation: Present client deliverables effectively and incorporate feedback toenhance strategy, ensuring client satisfaction and active engagement. Collaboration with Cross-Functional Teams: Collaborate closely with cross-functionalteams to contribute actively to integrated campaign strategies, ensuring cohesive andefficient project implementation. Market and Competitor Analysis: Perform comprehensive content analyses for clients toglean insights into industry trends and competitor tactics. Resource Management: Effectively oversee resource allocation to meet projectrequirements and maintain team productivity and organization. Experience : 3+ years of senior-level experience in copywriting and content creation, with a proven trackrecord of leading successful campaigns and mentoring teams to achieve strategic marketinggoals

> Location: Mumbai / Hybrid / Remote Job Type: Full-Time | Open to Part-Time or Freelance for the right fit About Us: At Monday Marketing , we re not your average agency we re a tribe of brand-builders, design thinkers, and digital hustlers. From D2C rockets to Fortune 500 giants, we partner with brands that want to grow smart and scale fast. Now, we re looking for a Client Servicing professional who can be the voice of our agency in every room someone who can manage relationships like a pro, pitch ideas that make clients lean in , and drive new business growth with confidence. Your Key Responsibilities: Be the main point of contact for assigned clients from onboarding to ongoing campaign delivery. Understand each client s business inside-out industry, competitors, marketing goals and act as their trusted advisor . Work closely with our internal teams (design, tech, performance) to brief in client needs and ensure timely, quality output. Pitch creative ideas , campaign strategies, and innovative solutions that align with client objectives. Identify upsell/cross-sell opportunities and convert conversations into contracts . Lead brand presentations , review meetings, and report discussions with flair. Handle client feedback tactfully and make sure internal teams align on revisions and final goals. Track project performance and client satisfaction, ensuring a long-term relationship mindset. Bring in new clients through referrals , past connections, and proactive reach-outs (bonus if you ve done this before!). You re Perfect for This If You Have: 2-5 years of experience in client servicing, brand management, or account management (preferably at a digital or creative agency). A deep understanding of branding, digital marketing, content , and performance marketing lingo. Strong communication skills (email, calls, meetings, presentations you shine everywhere). Proven ability to pitch , negotiate, and close deals with clarity and confidence. An eye for detail, a love for deadlines, and a knack for relationship building. Bonus: You ve handled clients from D2C, healthcare, real estate, or edtech sectors. Perks of Working with Monday Marketing: Work with India s most creative marketers and top design minds . Get exposure to multi-industry campaigns and international clients . Flexible work culture, creative freedom, and performance-based growth . A chance to not just service brands , but to help build them. Apply for this position Hey Future Growth Champion, We re not just building another agency we re on a mission to create the world s largest digital powerhouse. And we re looking for people like you to help make that vision a reality. At Monday Marketing Company, every campaign we craft, every brand we scale, and every win we celebrate is powered by passionate, purpose-driven people. If youre hungry to grow, ready to make bold moves, and excited to leave a mark on the marketing world this is your call to action. Bring your talent. Bring your ambition. Let s build greatness together. Just fill in your details below, and our team will reach out to you shortly. Your next big leap starts here. With ambition, Anuj Chawla Founder, Monday Marketing Company Full Name * Email * Phone * Linkedin Profile Link * Current CTC * Expected CTC * Cover Letter * This is a hybrid opportunity. Are you open to traveling to the office? Office Location - Hiranandani Estate --Please Choose an Option-- Yes No Not Sure Upload CV/Resume * Maximum allowed file size is 1 MB. Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated account manager to help scale our growing advertising business. You will work with the sales, creative, product teams and other Amazon business partners to manage media campaigns, ensure strong campaign performance and deliver positive return on investment for our emerging and growing advertisers. Specific responsibilities include, but are not limited to, working with sales to create strategic media plans, project-managing all pre-launch work, overseeing campaign set up, interacting with advertising agencies & brands, raising the bar on creative quality, optimizing campaign performance by analyzing metrics, reporting and diving deep to provide insights to clients, showcasing category performance and creative insights. The Client Solutions team also plays an instrumental role in testing alpha and beta offerings, developing hypotheses, and generating insights that inform our sales strategy. You will bring enhanced analytical capabilities and strategic thinking to this process, strengthening our ability to translate technical capabilities into compelling advertiser solutions. To do this, you need to be extremely hands-on, have a deep understanding of Amazons display advertising products, technical/operational capabilities, and have the ability to synthesize analysis into a concise and compelling presentations. A day in the life Build solid relationships with advertising agencies and clients, displaying a dedication to delivering first-class service and online advertising solutions Flawlessly execute end-to-end campaigns, liaising with key internal and external stakeholders Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet clients KPIs Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns and Co-lead monthly and quarterly reviews with advertisers Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions Accelerated testing and implementation of new ad products with sound hypothesis development and validation Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, DSP) and assist in the development of best practices and operational efficiencies Drive operational excellence to ensure SLA adherence and client satisfaction Billing and resolution of any financial issues Travel to accounts as needed (Estimated 15-20%) About the team Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high-quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them then we want you to come join us and make advertising even better. Experience in advertising Experience in DSP/ad network sales Proven experience (3-4 years) in ad operations, online marketing or advertising 2+ years working in an external client facing environment Experience building high-velocity ad products

Advertising enables monetization on all of Amazons commerce and content sites worldwide, and is a strategic bet. Our guiding principle is to deliver the right ad to the right customer at the right time. This enhances both the customer experience and, in the long run, our advertisers return on investment. We create only high quality advertising products that are valuable to advertisers and customers alike, and increase customer discovery on the Amazon site. Our team offers a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on web-based shopping portal, and on millions of mobile and tablet devices. Customer-centricity is our core principle, guiding everything we do, including our approach to advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them then we want you to come join us and make advertising even better. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon. This position is based at Amazon India in Bangalore. We are looking for a hands-on, detail-oriented, highly-motivated Ads Account Manager who is a problem solver at their core and is able to deliver on advertising priorities for their advertisers. Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions Flawlessly execute end-to-end campaigns, liaising with advertisers to align to advertiser priorities. Effectively align spends for defined cadence (week / month/ quarter / sale event) Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs Keep regular track of defect metrics (like high ACoS) and ensure a timely nudge to advertiser for course-correction. Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Track & Own the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals Co-lead monthly and quarterly performance reviews with advertisers Drive operational excellence to ensure SLA adherence and client satisfaction Bachelors degree with 2+ experience in SEM/ business development/sales within E-Com/Ad agency/E-com service provider domains Ability to effectively communicate his/her thoughts in a well-organized manner Strong Excel and PowerPoint skills Strong analytical skills Ability to work cross-functionally with a wide range of employees with different skill sets 2+ years proven experience in ad operations & ad sales, online marketing/online ad sales or programmatic advertising 2+ years working in an external client facing environment involving aspects of business development Advanced Excel / Power BI skills with ability to write SQL queries for data extraction purposes

Role Overview: The Relationship Manager/ Senior Relationship Manager is expected to interact with HNI clients, celebrities, politicians and business tycoons.He/she is responsible for understanding customer requirements, meeting service metric guidelines, retaining customers, converting prospects and assisting them in finding suitable partners. Key Responsibilities: Welcoming the customer on-board and create a Member Profile Searching, screening, short listing of relevant profiles, establishing a bond with the customer , initiating meeting between members and creating Success Stories Maintaining good rapport with the member; providing the right Elite experience and delivering quality service Managing a set customer portfolio , responsible for customer retention and new customer acquisitions Skill and Competencies required: Excellent command over Malayalam language, fluency in English ,customer service experience with aptitude for sales High Emotional quotient, client management Skills Punctuality & Presentation skills Behavioral Values Integrity / Honesty / Respect Communication Oral & Written skills / Listening Executive Presence Business / Telephone Etiquette Influencing Skills Empathy Self-driven / Initiative Ability to manage stress and ability to adapt to cater to client management Willingness to learn

Key Responsibilities Generate qualified leads and convert them into paying clients. Build and manage the sales and marketing funnel to drive B2B customer acquisition. Reach out to potential clients through cold calling, emails, LinkedIn, and referrals. Present and pitch FINB Tech's fintech products to CXOs, Product heads, and decision-makers. Collaborate with product and marketing teams to refine GTM strategies. Maintain a strong pipeline and track leads through the CRM. Report directly to the management on performance and lead status. Requirements 1 to 3 years of experience in sales, business development, or client acquisition (preferably in fintech, SaaS, or API-based products ). Strong understanding of fintech/B2B sales cycles. Excellent communication and negotiation skills. Ability to independently manage leads and close deals. Knowledge of CRM tools, lead nurturing, and funnel building. Immediate joiner preferred. Preferred candidate profile We are looking for a self-driven Sales Executive to join our growth team and play a key role in lead generation and client acquisition.

AssetPlus is a leading fintech platform dedicated to empowering Mutual Fund Distributors (MFDs) across India. AssetPlus provides a range of financial products, including mutual funds, insurance, corporate fixed deposits, sovereign gold bonds, and the National Pension Scheme (NPS), all accessible through a single, user-friendly dashboard. The company offers a comprehensive, fully digital platform designed to streamline operations and enhance the efficiency of MFDs, enabling them to focus on building strong client relationships and facilitating wealth creation. Responsibilities: Communicating with clients and partners to offer operational assistance and ensure a seamless, hassle-free experience Assisting clients throughout their onboarding journey on the AssetPlus platform to ensure a great investment experience Providing efficient and accurate operational and product assistance to ensure partner and client satisfaction Coordinating with regulatory bodies and related entities to resolve any issues or queries that arise from clients/partner Being the sole POC for support needs of top clients Working closely with Sales, Operations, Tech, Product and other teams to quickly address and resolve queries Assisting clients and partners in building and growing their business What are we looking for: Must-Have: Strong verbal and written communication skills Basic knowledge of finance and zeal to learn and grow Team player with strong problem-solving and critical-thinking skills Excellent customer focus and proven analytical/problem-solving ability Good to Have: Behavioural Competencies: Actively listens, responds promptly, and accepts feedback graciously Has a clear and well-structured thought process and communicates effectively Provides constructive feedback to managers Functional Competencies: Delivers outcomes and resolutions on time, accurately, and independently Maintains composure in challenging situations Why Join Us Be part of a leading fintech start-up that fosters a Learn Grow culture Work in a fast-paced, dynamic environment where your contributions make a real impact If youre passionate about finance/mutual funds and their role in the high-growth fintech space, this is the place for you Fast paced career growth Innovate at scale with endless learning opportunities What Does Working at AssetPlus Look Like Best in the Fintech Industry - Gain hands-on experience in a rapidly evolving sector, working with cutting-edge financial solutions Exponential Career Growth - Accelerate your professional journey with opportunities to take on new challenges and responsibilities Building a Future Together - Be part of a company that values collaboration and long-term success Lucrative Roles Industry Exposure - Work in a role that provides deep insights into the fintech industry, with high-impact responsibilities Continuous Learning Development - Enhance your knowledge through structured learning programs and real-world problem-solving Team Engagement Culture-Building Activities - Participate in fun and engaging team events that foster collaboration and camaraderie Young Vibrant Team - Work with passionate, driven individuals in an energetic work environment Employee Healthcare Benefits - Prioritizing your well-being with comprehensive health coverage If you believe you d be a great fit for this role, we d love to hear from you! At AssetPlus, we are committed to fostering an inclusive culture where diverse perspectives are valued and encouraged. We believe that innovation thrives in an environment where individuals from all backgrounds can contribute their unique insights. Our goal is to create an empowering workplace that enables every team member to grow, learn, and reach new heights in their professional journey. We can t wait to show you what makes AssetPlus a great place to build your career! Location: Chennai(Work from Office) Compensation: Based on experience and current CTC

AssetPlus is a leading fintech platform dedicated to empowering Mutual Fund Distributors (MFDs) across India. AssetPlus provides a range of financial products, including mutual funds, insurance, corporate fixed deposits, sovereign gold bonds, and the National Pension Scheme (NPS), all accessible through a single, user-friendly dashboard. The company offers a comprehensive, fully digital platform designed to streamline operations and enhance the efficiency of MFDs, enabling them to focus on building strong client relationships and facilitating wealth creation. Responsibilities: Communicating with clients and partners to offer operational assistance and ensure a seamless, hassle-free experience Assisting clients throughout their onboarding journey on the AssetPlus platform to ensure a great investment experience Providing efficient and accurate operational and product assistance to ensure partner and client satisfaction Coordinating with regulatory bodies and related entities to resolve any issues or queries that arise from clients/partner Being the sole POC for support needs of top clients Working closely with Sales, Operations, Tech, Product and other teams to quickly address and resolve queries Assisting clients and partners in building and growing their business What are we looking for: Must-Have: Strong verbal and written communication skills Basic knowledge of finance and zeal to learn and grow Team player with strong problem-solving and critical-thinking skills Excellent customer focus and proven analytical/problem-solving ability Good to Have: Behavioural Competencies: Actively listens, responds promptly, and accepts feedback graciously Has a clear and well-structured thought process and communicates effectively Provides constructive feedback to managers Functional Competencies: Delivers outcomes and resolutions on time, accurately, and independently Maintains composure in challenging situations Why Join Us Be part of a leading fintech start-up that fosters a Learn Grow culture Work in a fast-paced, dynamic environment where your contributions make a real impact If youre passionate about finance/mutual funds and their role in the high-growth fintech space, this is the place for you Fast paced career growth Innovate at scale with endless learning opportunities What Does Working at AssetPlus Look Like Best in the Fintech Industry - Gain hands-on experience in a rapidly evolving sector, working with cutting-edge financial solutions Exponential Career Growth - Accelerate your professional journey with opportunities to take on new challenges and responsibilities Building a Future Together - Be part of a company that values collaboration and long-term success Lucrative Roles Industry Exposure - Work in a role that provides deep insights into the fintech industry, with high-impact responsibilities Continuous Learning Development - Enhance your knowledge through structured learning programs and real-world problem-solving Team Engagement Culture-Building Activities - Participate in fun and engaging team events that foster collaboration and camaraderie Young Vibrant Team - Work with passionate, driven individuals in an energetic work environment Employee Healthcare Benefits - Prioritizing your well-being with comprehensive health coverage If you believe you d be a great fit for this role, we d love to hear from you! At AssetPlus, we are committed to fostering an inclusive culture where diverse perspectives are valued and encouraged. We believe that innovation thrives in an environment where individuals from all backgrounds can contribute their unique insights. Our goal is to create an empowering workplace that enables every team member to grow, learn, and reach new heights in their professional journey. We can t wait to show you what makes AssetPlus a great place to build your career! Location: Chennai(Work from Office) Compensation: Based on experience and current CTC

Key Roles and Responsibility: Build relationships with key employees among customers Create plans to address clients business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Study competition to find new ways to retain customers Set sales and revenue targets and work diligently to meet them Ability to understand complex client requirements and translate them to actionable strategies. Preferred Candidate profile: Any Graduate / MBA Graduate (Hotel Management Background Preferred) Good Communication & Interpersonal Skills

Role & responsibilities Respond to customer first contact resolution mails received at designated Credit Card team ID &Liabilities Team ID as per agreed business TAT Responsible to identify NFTR cases and follow up with the concern business unit for adequate resolution To ensure 100% adherence to laid down process while responding to customer mails Responsible to provide complete and accurate resolution to customers, to achieve the overall objective of Customer satisfaction. To identify request received from customer for charges waiver and raise request in CBCI system and Branch Waiver system as per EMT Grid Walk in Drive through your network references and groups for the requirements in mentioned roles and locations. We are conducting walk-in-drive on 9 Jun2025&10 Jun 2025, from 10 .30AM-3 .30PM @ Saravanampatti , Coimbatore Refer your friends for the below mentioned role. EMT -Officer Credit cards EMT -Officer Liabilities Interview location: Saravanampatti , Coimbatore Date Of Interview : 9th Jun 25 & 10th Jun 2025( Monday &Tuesday) Timing : 10.30 am to 3:30 pm Venue : HDFC Bank Ltd, Aditya Techno park 368ground floor Saravanam Patti village Thudiyalur Saravanam Patti , Coimbatore -641035 Contact : Nancy joseph

Job Title: Customer Relations Executive (M/F) Experience: 2-5 Yrs. Location: Agra Employment Type: Full Time Job Description : As a Customer Relations Executive at Oswaal Books learning pvt. Ltd, you will play a vital role in ensuring exceptional customer experiences and maintaining strong relationships with our clients. Your primary responsibility will be to liaise between clients and the company to address inquiries, resolve issues, and facilitate smooth communication. This position requires excellent interpersonal skills, a customer-centric approach, and a deep understanding of the printing and publishing industry. Key Responsibilities: 1. Client Communication: - Serve as the main point of contact for clients, addressing their inquiries, requests, and concerns in a timely and professional manner. - Build and nurture strong, long-lasting client relationships through regular communication and follow-ups. 2. Order Coordination: - Collaborate with internal teams (sales, production, and billing) to ensure accurate and on-time order fulfilment. - Monitor order progress and provide clients with updates as needed. 3. Issue Resolution: - Investigate and resolve customer issues, including order discrepancies, quality concerns, or delays. - Take proactive steps to prevent potential problems and ensure client satisfaction. 4. Product Knowledge: - Develop a deep understanding of the company's printing and publishing services, materials, and customization options. 5. Feedback Collection: - Solicit and compile client feedback on our services and products. - Share feedback with the relevant teams to drive continuous improvement and innovation. 6. Sales Support: - Collaborate with the sales team to identify upselling or cross-selling opportunities to existing clients. - Assist in the preparation of proposals and quotes for clients. 7. Documentation and Reporting: - Maintain accurate records of client interactions and transactions. - Generate regular reports on customer inquiries, feedback, and trends. Qualifications: 1. Bachelor's degree in business, marketing, or a related field (preferred). 2. Proven experience in customer service or client relations in Banking, Insurance and any service industry. 3. Exceptional communication and interpersonal skills. (Mandatory) 4. Strong problem-solving abilities and a proactive approach to addressing client needs. 5. Proficiency in using CRM software and other customer management tools. Interested candidates can share their resume at recruitment@oswaalbooks.com / hrlead@oswaalbooks.com

Roles To be Performed: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage. Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls, and with walk in clients; Work with these leads to convert into business for companys software and services. Create suitable quotes, follow ups and Negotiations as required. Generates revenue by soliciting and obtaining purchase orders. Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services. Co-ordination with different internal departments. Qualifications & skills Required: Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred. Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills. Familiarity with Negotiations & other sales tactics. Competency in Microsoft applications including word, excel, and outlook. Business goal oriented, ability to achieve business targets consistently. Uphold standards of self-motivation, time management to perform multitask and remain calm under pressure. Interested candidates can share their resumes on below email id : Tanya.agarwal@stellarinfo.com

Roles To be Performed: Inside sales executive is required to contact potential buyers through phone / emails etc. attends and replies enquires, presents our services, shares quotes / pricing and tries to convert into sales. Person is required to perform end to end tasks related to customer enquiry, sharing quotation, taking job confirmations, media-in, payments, providing updates to customer & do follow ups as required, co-ordinate with internal departments till the media out. In order to be successful in this role, you will need to have a deep understanding of the inside sales process, interpersonal skills and good communication skills. Previous experience in a tele-sales role is an advantage. Inside sales executives need to interact with potential and existing Inbound customers through emails, telephone calls, and with walk in clients; Work with these leads to convert into business for companys software and services. Create suitable quotes, follow ups and Negotiations as required. Generates revenue by soliciting and obtaining purchase orders. Building trust & rapport with clients by providing them regular updates for the ongoing orders and by timely delivery of services. Co-ordination with different internal departments. Qualifications & skills Required: Any Graduate, additional certificate in Customer Services or experience in a related field will be preferred. Exceptional verbal and written communication; interpersonal, customer service, problem-solving and conflict resolution skills. Familiarity with Negotiations & other sales tactics. Competency in Microsoft applications including word, excel, and outlook. Business goal oriented, ability to achieve business targets consistently. Uphold standards of self-motivation, time management to perform multitask and remain calm under pressure. Interested candidates can share their resumes on below email id : Tanya.agarwal@stellarinfo.com

Agency : PivotRoots Job Description : The Media Development Team Leader is responsible for defining and designing media experiences. S/He implements the Mx Development process across a portfolio of clients. Mission & Responsibilities Create and deliver optimal Mx, defined as Connection x Context x Content W ork with A udience A rchitect to develop the growth target persona all the way through the media experience - for inclusion in planning tools, into buying audiences and into addressable segmentation Allocate budget across channels based on audience and objective in conjunction with econometrics and attribution specialists Recommend optimum content and context based on client, brief and strategy Deliver overall experience and articulation of how channels work together Input measurement framework, including KPIs and methodology in conjunction with specialists and Mx measurement teams Create and present Mx Story to clients Create the Mx guidelines in liaise with relevant internal specialist teams Ensure quality control on plan recommendation against Mx delivery Provide insightful post campaign optimization Contribute to the client satisfaction Ensure optimal Mx delivery Ensure audience planning and data integration from Mx brief to Mx measurement Previous Experience & Industry Background 8 + years professional experience in strategic planning Media, Brand Qualifications & Languages: Bachelor s or Master s degree in Bus iness, Marketing or Advertising Languages: English ( Advanced ) Soft skills & Competencies Understanding the business Taking initiative Focusing on performance Building collaborative relationships Media and media planning Mx Champion (Connection, Context , Content) Omnichannel Strong negotiation skills Elite Programmatic Data processing and management Marketing Strategy Technical skills Advertising technologies Operational performance management tools (e.g. Pilot, Magnitude) Audience planning tools (e.g. Polaris) Office software Contract Type : Permanent

Accelerate Your Career with a Collaborative, Growth-Driven Environment Work alongside skilled, passionate teams in a collaborative space where your ideas matter, your work is valued, and your career truly accelerates. Here, you don t just find a job you build a future. We believe in nurturing potential and fostering continuous growth. Whether youre an experienced professional or taking your first step into tech, you ll find opportunities that are both challenging and deeply rewarding. Join Our Dit Family Project Co-ordinator At DIT Interactive, we value precision, communication, and client satisfaction and that s where you come in. As a Project Coordinator, you ll play a key role in managing projects from concept to delivery. You ll be the bridge between our clients and our teams, ensuring every step runs smoothly. Upto 60% better rates than the Market Growth-focused environment with learning opportunities Collaborative team culture and supportive leadership Share this vacancy Graduation in IT, Business Administration, or similar field 1-3 Years Desired Profile Bachelor s degree in IT, Computer Science, or related field (preferred). 1 3 years of experience in IT project coordination or a similar role. Basic understanding of web/software development and tools like Jira, Trello, or ClickUp. Strong communication skills with the ability to multitask and prioritize. Proactive in spotting issues and helping resolve them quickly. Roles & Responsibilities Support the Project Manager in defining scope, timeline, and deliverables. Ensure smooth communication between developers, designers, QA, and stakeholders. Track daily progress and keep project trackers up to date. Prepare regular status reports for both management and clients. Assign tasks on time and ensure proper use of team resources. Follow up regularly to avoid delays in project work. Explore Our Process Submit your application and resume online. Meet with the hiring manager to discuss your fit. Complete a practical task or assessment. Receive a formal offer to join our team! Got a Project or Partnership in Mind?

1. Develop long term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in our learning solutions. 2. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using Customer Success Management (CSM) process to track and execute customer learning goals. 3. Ensure customers continues/renews our Learning Subscriptions. 4. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams. 5. Identify product expansion/up sell opportunities. 6. Identify Renewal risk, and work with extended internal teams to create and execute on get well plans. Recommended 5 to 7 years experience in Customer Success/Service roles or Cloud Sales and demonstrated ability building successful customer relationships. Strong communication and Presentation skills Basic understanding of Cloud architecture. Ability to manage complex account situations and lead resolution towards mutual success and partnership Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders. Passion for customer success. Self-motivated, team-oriented and focused on exceeding client expectations Ability to prioritize, multi-task, and perform effectively under pressure. First contact for prospects of Oracle business via inbound calls. Qualifies Oracle prospects and produces quality leads for the Oracle Sales Force. Acts as the first contact for many prospects in Oracle business via inbound calls. Qualifies Oracle prospects and produces quality leads for the Oracle Sales Force. Performs database and record keeping activities. Able to demonstrate time management, basic telesales skills, and knowledge of Oracle products and services. Goal oriented individual with superior communication skills. Able to complete individual goals as well as work in a team environment. Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products preferred. Professional demeanor. Job duties are varied and complex, needing independent judgment. May have project lead role.

Role & responsibilities Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordinate with internal product, engineering, and support teams to ensure seamless client onboarding and adoption. Monitor client usage post-implementation to ensure the product is meeting their needs and suggest improvements or additional features when relevant. Preferred candidate profile Prior experience in a client-facing role involving product implementation, technical support, or customer success. Strong technical aptitude with the ability to understand and explain software products and workflows. Excellent verbal and written communication skills with the ability to simplify complex technical information for non-technical clients. Logical and analytical thinking skills to troubleshoot and resolve client issues effectively. Ability to manage multiple clients and implementation projects simultaneously. Strong interpersonal skills to build trust and maintain long-term client relationships. Patience and professionalism when handling client queries and escalations.

We are looking for a proactive and experienced Field Executive to manage on-site client interactions, product deployments, troubleshooting, and support. The ideal candidate will be tech-savvy, responsible, and capable of handling field operations independently. Key Responsibilities Visit client sites for installation, demonstration, and maintenance of MHTECHIN products. Coordinate with internal technical teams for smooth service delivery. Collect client feedback and relay product improvement suggestions to the team. Conduct product training and guidance sessions for client personnel. Maintain accurate documentation of visits, issues handled, and client updates. Ensure timely resolution of on-ground issues and report escalations when necessary. Support logistics coordination for hardware deliveries and inventory tracking. Represent MHTECHIN professionally during all field assignments. Required Qualifications Skills Minimum 2 years of relevant field experience in technical services or operations. Good communication and interpersonal skills. Ability to work independently and handle multiple field visits per day. Basic understanding of IT systems, hardware installation, or mobile apps. Familiarity with customer service protocols and basic troubleshooting. Willingness to travel extensively across locations (bike/license preferred). Knowledge of local geography and fluency in local language(s) a plus. Preferred Qualifications Diploma or bachelors degree in Engineering / IT / Business Administration. Experience in field roles within a tech, telecom, or product-based company. Ability to use CRM tools or field reporting apps. Perks Benefits Travel allowance and mobile reimbursement. Exposure to technology-based solutions and growth opportunities. Performance bonuses based on successful deployments and client satisfaction. Opportunity to transition into team lead or operations manager roles.

Role & responsibilities Connect with key clients via outbound calls, emails, or virtual meetings to explain new product features and updates clearly and effectively. Guide clients through the technical and operational steps required to implement product updates at their end. Collaborate closely with client technical teams to troubleshoot and resolve any issues during the implementation phase. Serve as the first point of contact for client queries related to the product, providing timely and accurate responses. Understand client environments and workflows to tailor product implementations and maximize value. Document client interactions, feedback, and implementation progress accurately. Coordinate with internal product, engineering, and support teams to ensure seamless client onboarding and adoption. Monitor client usage post-implementation to ensure the product is meeting their needs and suggest improvements or additional features when relevant. Preferred candidate profile Prior experience in a client-facing role involving product implementation, technical support, or customer success. Strong technical aptitude with the ability to understand and explain software products and workflows. Excellent verbal and written communication skills with the ability to simplify complex technical information for non-technical clients. Logical and analytical thinking skills to troubleshoot and resolve client issues effectively. Ability to manage multiple clients and implementation projects simultaneously. Strong interpersonal skills to build trust and maintain long-term client relationships. Patience and professionalism when handling client queries and escalations.