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Novel Office
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Client Relations Specialist

Client Relations Specialist

Novel Office

0 - 2 years

2 - 4 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

Communication Skills Presentation Skills Customer Relationship Management Skills Customer Management Leadership Skills CRM Client Satisfaction

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Roles and Responsibility: Build relationships with key employees among customers Create plans to address clients business needs Advise clients on creating profitable processes Schedule regular meetings with customers to ensure they are satisfied Act as point of contact for complaints and escalate issues as appropriate Help sales team up-sell or cross-sell services and products Ensure both the company and clients adhere to contract terms Study competition to find new ways to retain customers Set sales and revenue targets and work diligently to meet them Ability to understand complex client requirements and translate them to actionable strategies. Preferred Candidate profile: Any Graduate / MBA Graduate (Hotel Management Background Preferred) Good Communication & Interpersonal Skills

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Client Relations Specialist