Client Relationship Manager

Job Title: Client Relationship and Operations

Location: Edappally
Job Type: Full-time
Reports to: Directors

Job Summary:

We are looking for a motivated and detail-oriented Client Relationship and Operations professional to join our team. This role involves maintaining strong client relationships, ensuring excellent client service, and supporting day-to-day operational tasks to ensure smooth business processes.

Key Responsibilities:

• Act as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Build and maintain positive relationships with new and existing clients.
• Assist in onboarding new clients and ensuring a smooth start to finish experience.
• Coordinate with internal departments to meet client needs and deliver services efficiently.
• Handle administrative and operational tasks such as data entry, documentation, and reporting.
• Monitor client feedback and suggest improvements to enhance client satisfaction.
• Support operational processes and help improve workflow efficiency.

Requirements:

• Bachelor's degree or equivalent work experience (2-3 years exp).
• Strong communication and interpersonal skills.
• Good organizational and multitasking abilities.
• Basic knowledge of MS Office (Excel, Word, Outlook).
• Previous experience in client servicing or operations is mandatory

Salary: 15K-20K

Gender: M/F

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Schedule:

• Day shift

Work Location: In person