4013 Client Relationship Jobs - Page 6

What this job involves: Pillar of the team Working closely with either the project manager or the senior project manager (or both), youll play a pivotal role in driving project success. Youll take ownership of small projects, and provide a boost to the major ones. Being one of the leaders at the helm, youll explore ways to bring out the best in your team by walking the talk when it comes to ensuring optimal outcomes for all stakeholders. Likewise, youre in charge of the organisational structure for each project, making sure that all reporting, communication and working procedures are streamlined, and that every project has clear objectives in place. Building strong client relationships We live and breathe client satisfaction. Thus, we need someone who share the same passion and dedication. Youll maintain a strong and positive relationship with our clients by identifying their needs, requirements and constraints. Upholding excellence in project delivery For over 200 years, JLL has become synonymous with project success you will help continue this history of excellence. Youll manage professional consultants necessary for the design and documentation of the project, as well as carry out contract administration of all vendors professionally and in accordance with legal requirements to protect commercial interests of client and JLL. You will also help identify project risks and implement measures to mitigate them. Furthermore, you will create project-related reports, analyses and reviews.

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations. Location: Mumbai,New Delhi,Pune,Bangalore,Hyderabad,Chennai

Core Responsibilities: Sales Process Management o Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the company's base of customers for home loan and LAP channel so as to ensure repeat business or referrals o Maximize sales through a network of DSA by effectively managing connector and builder relationships to ensure strong business o Develop and maintain strong liaisons with the clients for repeat business or referrals. o Maximize number of APFs and increase penetration in the approved APF projects. o Identify and develop new builder/channel relationships so as to penetrate new markets and thereby increase business o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. Sales Planning and Team Management o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area o Align with the team on ground lead generation activities for Sales. o Lead and supervise the team of relationship managers for the implementation of the growth agenda through appropriate training, motivation and deployment strategies Industry & Governance o Constantly keep abreast of market trends and competitor intelligence so as to build and develop effective sales and marketing strategies o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. o Ensure compliance to all Audit / NHB regulations as well as processes, policies and reports as per company designed systems. Qualifications: Graduate, Masters/Postgraduate

Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Ensure compliance to all Audit / RBI regulations. Location - Mumbai, Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

To ensure the achievement of disbursement targets of retail loan product with minimum delinquency. Identify target areas for prospective business Pre-screen customer segments as per the organization norms Ensure the number of log in along with disbursement Sanction ratio target achievement Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements Execute sales promotion activities to build customer interest in the TCFSL brand Build strong client relationships both internally and externally and build a strong brand identification with potential customers. Ensure vendor empanelment and develop relationships with new vendors. Develop strong distribution channels Provide training to staff members and vendors so as to develop a strong understanding of the markets / competition / process and products available in the markets and provide positive feedback to the central product and policy team to stay ahead in the market. Ensure compliance to all Audit / RBI regulations. Exp (in yrs) :- 0-3 yrs Qualification :- Graduate in any discipline Location - Mumbai, Delhi / NCR,Pune,Bangalore,Hyderabad,Chennai

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirements: Qualification MBA and/or Professional Degree preferred Job Knowledge and experience Experience8 years experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills Should be able to drive and work with a Team reporting Should be a Team player, Relationship person and should be ready to travel widely Must have on-rolls team handling experience (Need to have supervisory role experience

What this job involves: General Purpose Will be responsible for connecting with the business and understanding their concern, have it documented and follow up on any open points to closure. Following up on Critical FCRs, women employee concerns, poor feedback from application and have it addressed and documented. Preparing and maintaining reports and sharing with leads from time to time. Connect with business leads and maintain good rapport. Preparing presentations and conducting training sessions for the ops team. Job type : Full time Reporting Manager : CRM Lead No of staff managed : CRMs Bay Connects: Preparing schedules for the week Periodic Bay connects with deals Preparing MOM with Ops team and publishing it with the businesses Meeting Valley Clients on regular basis Connecting with Leads: Identifying the business leaders (SDL, Sr Managers & Community Leads) Meeting with business heads Bay connects schedule planning along with the business leads Sharing the discussion points with the leads post meeting MOM of the session: Update key MOM points and share with the projects Discussion with the Ops team about the MOM points Tracking and following up on the open MOM points and ensure closing it within the stipulated timelines FCR review and Issue escalations closure: Ensuring the FCRs are resolved appropriately by the team and closed within TAT Involving in cases related to female employee safety issues Helping Ops team in resolving FCRs and transport issues Review FCR closure responses Meeting employees / Managers / HR to resolve issues if needed Accident / Incident report handling: Analysing the incidents and ensuring safety of employees on any incident (case to case) Helping the operations team in drafting the incident reports Approval of incident report before uploading in the tool Detailed updates to be shared with the businesses and the HR group on any major incidents BCP Information cascade: Mailers to business on transport updates in case of any disruption Periodic OTA/OTD report to be shared with the Transport Zonal Leads Soft skills training: Maintaining a calendar for monthly Saturday training sessions Conducting trainings for Ops team on Soft Skills, Email & Telephone etiquettes, behavioral skills, etc. Sounds like you to apply you need to have: Education and Experience Qualification : Batchelors Degree Industry Experience: Service Industry / Client facing / Customer Service Overall Experience: 4 or more years of Client facing related experience such as Customer Service or Front office executive. Experience with standard data entry systems, excellent computer skills including proficiency in MS Excel 2010, Word and Outlook, standard analytic and reporting systems with some exposure to programming languages like SQL and tools like Excel etc. Technical Skills : 4 or more years of experience in related service industry; employee logistics and transport management preferred. Key Competencies Good technical writing, documentation, and communication skills. Self-motivated, positive attitude and a team player. Strong organizational skills and the ability to deal with large volumes of data. Effectively prioritize and manage time and workload to meet timelines. Working and conceptual knowledge of databases is a plus. Experience in accessing and executing end user reports and dashboards from any reporting tool is a plus. Problem analysis Client service orientation Adaptability Teamwork Presentation skills Computer Knowledge Good knowledge of employee logistics. Innovative approach at work Quick learning ability & Positive thinking Youll join an entrepreneurial, inclusive culture. One where we succeed together across the desk and around the globe. Where like-minded people work naturally together to achieve great outcomes.

Senior Project Manager Project and Development Services What this job involves: Pillar of the team Working closely with project managers, senior project managers and Delivery Leads, youll play a pivotal role in driving project success. Youll take ownership of large scale Projects and their delivery and also provide a boost to the other projects as a SME. Being one of the leaders at the helm, youll explore ways to bring out the best in your team by walking the talk when it comes to ensuring optimal outcomes for all stakeholders. Likewise, youre in charge of the organizational structure for each project, making sure that all reporting, communication and working procedures are streamlined, and that every project has clear objectives in place. Building strong client relationships We live and breathe client satisfaction. Thus, we need someone who share the same passion and dedication. Youll maintain a strong and positive relationship with our clients by identifying their needs, requirements and constraints. An expert in the field Do you have a degree in any property-related discipline How about at least 10 years of experience in Planning, documentation, design, construction or project management If yes, were keen to discuss with you. An empowering colleague In this role, youll work with people of different ranks and responsibilitiesthat is why the ideal candidate is expected to promote open, constructive and collaborative relations with superiors, subordinates, peers and clients. Likewise, youll strive to gain the respect of JLL staff, clients and the broader business community.

In this role, you will be responsible for analyzing and solving moderately complex problems. You may need to create new solutions by leveraging existing methods and procedures or adapting them as necessary. It is essential to understand the strategic direction set by senior management in relation to team goals. Your primary upward interaction will be with your direct supervisor, and you may also engage with peers and management levels at a client or within Accenture. Guidance will be provided as you determine methods and procedures for new assignments. The decisions you make will often have an impact on the team you are part of. If in an individual contributor role, you may manage small teams and/or work efforts at a client or within Accenture. Please note that this position may require you to work in rotational shifts. The role requires a Bachelor of Commerce (BCom) degree with a specialization in Commercial Real Estate and expertise in Account Reconciliations. The designation for this position is Service Delivery Ops Specialist. The qualifications include a BCom degree with 7 to 11 years of experience. Accenture is a global professional services company with expertise in digital, cloud, and security services. With capabilities across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, powered by a vast network of Advanced Technology and Intelligent Operations centers. The company's workforce of 699,000 people serves clients in over 120 countries, driving value and shared success through technology and human ingenuity. As part of your responsibilities, you will help clients address quality and productivity issues, meet customer expectations, navigate regulatory pressures, and ensure business sustainability by transforming banking operations into a resilient operating model. The Corporate Banking/Wholesale Banking team focuses on processing trade finance transactions with superior service delivery to trade customers while mitigating risks for the bank. We are seeking individuals who are adaptable, flexible, able to perform under pressure, possess problem-solving skills, exhibit attention to detail, and can establish strong client relationships.,

This is a full-time on-site role for a Project Site Executive based in Lucknow. As a Project Site Executive, you will be responsible for overseeing daily operations at project sites, managing timelines, ensuring quality control, and coordinating with design teams and clients. Your tasks will include monitoring site progress, solving on-site issues, ensuring adherence to safety standards, coordinating material procurement, and maintaining communication between stakeholders to ensure seamless project execution. To excel in this role, you should possess project management and time management skills. Experience in interior design and knowledge of construction processes are essential. Strong communication and client relationship skills are required to effectively coordinate with different parties. Your problem-solving and decision-making abilities will be crucial in handling various challenges that may arise. Attention to detail and a focus on quality control are important aspects of this role. Proficiency in design software and tools is necessary to effectively carry out your responsibilities. You should have the ability to work on-site in Lucknow and manage multiple projects simultaneously. A high Customer Overall CSAT Score is expected to ensure customer satisfaction. External Skills And Expertise: - Degree/Diploma in Civil Engineering, Architecture, or Interior Designing. - Experience in interior project execution is a plus. - Individuals with Site Execution experience in Premium projects, Hotel projects, and Luxury studios are preferred. - Ability to read and plan work from the schedule. - Must have own 2-wheeler and a valid license for site travel.,

Primary Responsibilities: Business FinancialsMeet the set targets on GL in terms of open market acquisition and repeat GL loansConvert GL customers family member and referrals for Family Banking in terms of opening Savings Accounts and maintaining minimum balanceActively source term deposits FD and RD from Family members of GL customersOffer suitable Insurance products to customer and family members to provide adequate insurance coverage Identify GL customers who can be potentially given Individual loans either unsecured secured Service Unsecured IL requirements of the customer Refer quality leads of Secured loans to respective loan officersShare customer insightsproduct related feedback with the ACRM Customer Ensure customers and Family members are educated about entire bouquet of banking products Loans GLIL Secured Deposits Insurance offered by UjjivanInteract with customers in a courteous and professional manner provide prompt efficient and accurate servicesEnsure timely insurance claim settlement for hisher customers Resolve customer queries pertaining to GL IL Family Banking within specified timelinesInternal ProcessIdentify and conduct surveys of new working areas for group formation and conducts projection meeting for GL and Family Banking Group Loans Fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC norms followed by a Compulsory Group Training CGTs Individual loans Analyze existing customer profile and repayment capacity fill customer profile forms Loan Application form with accuracy and collects supporting documents for account opening in strict adherence to KYC normsCoordinate with customers in the disbursement process Conduct Center Meeting as per schedule without fail and ensure timely repayments collection of deposits for savings accounts fixed deposit updates all transactions on TrueCell an interface to track monetary transactionsOpen savings accounts for Customer and their Family members in Ujjivan Help to conduct the CSR activities and motivates customers to participate in the Financial Literacy ProgramGive the detailed field reports to ACRM and discuss field related issues Learning InnovationMaintain up to date knowledge of GLIL and Family Banking products and services as well as a working knowledge of other products offered in the branchEnsure adherence to training mandays mandatory training programs for self Ensure goal setting midyear review and performance appraisal processes are completed within specified timelines Location - Gamharia,Agartala,Alipurduar,Angul,Arambag,Araria,Arrah,Arwal,Asansol,Aurangabad,Bagnan,Bagodar,Balurghat,Badvel,Bandra,Banka,Bankura,Barasat,Barauni,Bargarh,Barrackpur,Basirhat,Basudebpur,Begusarai,Belur,Berhampore,Bhabanipur,Bhagalpur,Bhagwanpur,Bhubaneswar,Birbhum,Bishalgarh,Biswanathpur,Bolpur,Bardhaman,Buxar,Chakdah,Chanchal,Chapra,Chariali,Chas,Choudwar,Chowk,Contai,Cooch Behar,Darbhanga,Deoghar,Dhaka,Dhanbad,Dhaniakhali,Dharmanagar,Dhupguri,Dogachia,Domjur,Durgapur,Egra,Ekangarsarai,Forbesganj,Garbeta,Garhwa,Gaya,Ghatshila,Giridih,Golaghat,Gobindpur,Guwahati,Habra,Hajipur,Hajo,Hasanpura,Hazaribag,Hooghly,Howrah,Jagatsinghapur,Jalpaiguri,Jamshedpur,Jamui,Jainagar,Jehanabad,Jhanjharpur,Jhargram,Jharia,Jharsuguda,Jorhat,Kalyanpur,Kamrup,Kanchrapara,Karma,Kasba,Khagaria,Kharagpur,Korha,Kolkata,Kulti,Kumarghat,Lakhisarai,Lalpur,Madhubani,Mathura,Malda,Maner,Medinipur,Memari,Midnapore,Motihari,Murshidabad,Muzaffarpur,Nabinagar,Nadia,Nagaon,Nagar,Nalbari,Nayagarh,Panagarh,Panskura,Parganas,Paschim,Patapur,Pathsala,Patna,Purba Champaran,Puri,Purnia,Purulia,Rae,Raha,Raiganj,Rajgir,Rajpur,Ranchi,Raniganj,Ratu,Rourkela,Saguna,Saharsa,Sahebganj,Sakchi,Samastipur,Sambalpur,Sasaram,Shiv,Sikandra,Siliguri,Sitamarhi,Siwan,Sonapur,Sonitpur,Sultanganj,Sundargarh,Sutahata,Tajpur,Takipur,Tamluk,Teghra,Teliamura,Tezpur,Thakurpukur Mahestola,Udaipura,Uluberia

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably in microfinance or mutual funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Minimum 2 years of experience in relationship management, preferably in microfinance or mutual funds. Strong knowledge of financial products and services, including mutual funds and microfinance. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with cross-functional teams to achieve organizational goals.

We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 0-1 years of experience in the BFSI industry, preferably in microfinance or mutual funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored solutions. Identify new business opportunities and expand existing customer relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to customers. Provide exceptional customer service by resolving queries and concerns promptly and professionally. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Strong knowledge of microfinance and mutual funds products and services. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Familiarity with inclusive banking principles and practices is an added advantage. Experience working with relationship managers or similar roles in the BFSI industry is preferred.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, preferably with microfinance or mutual funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience as a Relationship Manager in microfinance or mutual funds is essential. Strong knowledge of financial products and services, including mutual funds, is required. Excellent communication and interpersonal skills are necessary to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets is expected. Strong analytical and problem-solving skills are needed to identify new business opportunities. Experience working with cross-functional teams to achieve organizational goals is preferred.

We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably with a background in Sales or related fields. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase sales and revenue. Identify new business opportunities and expand the customer base through effective marketing strategies. Collaborate with internal teams to provide excellent customer service and support. Analyze market trends and competitor activity to stay ahead in the Emerging Enterprise Banking sector. Meet or exceed monthly sales targets by selling products and services to potential customers. Provide regular updates and reports on sales performance and customer interactions. Job Requirements Strong understanding of Assets, UCV, Sales, and Sales Officer roles within the BFSI industry. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills are needed to analyze market trends and competitor activity. Familiarity with branch operations and procedures is essential. Ability to work collaboratively as part of a team to achieve common goals.

We are looking for a highly skilled and experienced Senior Key Account Manager to join our team at Equitas Small Finance Bank in the BFSI industry. The ideal candidate will have 7-10 years of experience in corporate salary acquisition, with a strong background in liabilities, branch banking, and corporate sales. Roles and Responsibility Manage and develop key accounts for corporate clients, focusing on liabilities and branch banking services. Identify new business opportunities and expand existing client relationships through effective sales strategies. Develop and implement tailored solutions for corporate clients, leveraging expertise in corporate salary acquisition. Collaborate with internal teams to ensure seamless delivery of banking services to clients. Analyze market trends and competitor activity to stay ahead in the competitive BFSI landscape. Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams. Job Requirements Proven experience in corporate salary acquisition, preferably in the BFSI industry. Strong understanding of liabilities, branch banking, and corporate sales principles. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills, with attention to detail and strategic thinking. Experience working with senior management teams and contributing to business growth initiatives.

We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-4 years of experience in the BFSI industry, with a strong background in sales and customer relationship management. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and generate leads through effective sales strategies. Collaborate with internal teams to deliver high-quality services and solutions to clients. Analyze market trends and competitor activity to stay ahead in the competitive landscape. Provide excellent customer service and support to ensure long-term relationships. Achieve sales targets and contribute to the overall growth of the organization. Job Requirements Strong understanding of Emerging Enterprise Banking and UCV products. Excellent communication and interpersonal skills for building strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with Sales Officer and Branch Relationship Executive roles. Familiarity with branch operations and procedures is an added advantage.

We are looking for a skilled Branch Relationship Manager with 6-7 years of experience to join our team at Equitas Small Finance Bank. The ideal candidate will have a strong background in liabilities, branch banking, and relationship management. Roles and Responsibility Manage and maintain strong relationships with existing clients to increase business growth. Develop and implement effective strategies to acquire new customers and expand the client base. Conduct regular customer visits to understand their needs and provide tailored solutions. Collaborate with internal teams to ensure seamless delivery of products and services. Identify cross-selling opportunities to maximize revenue growth. Analyze market trends and competitor activity to stay ahead in the competition. Job Requirements Proven experience in branch banking, preferably in liabilities or relationship management. Strong knowledge of BFSI industry trends and regulations. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify growth opportunities. Experience working with small finance banks or similar institutions is an advantage.

We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-3 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and ensure high levels of customer satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Proven experience in sales, preferably in the BFSI industry, with a minimum of 1 year of experience. Strong knowledge of emerging enterprise banking products and services. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with used car sales or related fields is an added advantage.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.