4013 Client Relationship Jobs - Page 9

We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-5 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and generate leads through effective sales strategies. Collaborate with internal teams to achieve sales targets and expand the customer base. Provide excellent customer service and support to ensure high levels of client satisfaction. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of the bank's products and services. Job Requirements Proven experience in sales, preferably in the BFSI industry, with a focus on emerging enterprise banking. Strong knowledge of used car sales and branch relationship management. Excellent communication and interpersonal skills are required to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with small finance banks or similar institutions is an advantage.

About AccentureCombining unmatched experience and specialized skills across more than 40 industries,we offer Strategy and Consulting,Technology and Operations Services, and Accenture Song - all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us atwww.accenture.comEntity:- Accenture Strategy & ConsultingPractice:- Strategy & Consulting Global NetworkTeam:CMT S&PTitle:- Data Science ConsultantJob location:- Hyderabad/BangaloreAbout the Team:-The team is focused on driving Data & AI based solutions for SaaS and PaaS clients for Accenture. The team collaborates actively with onsite counterparts to help identify opportunities for growth as well as drives client deliveries from offshore.Qualification WHATS IN IT FOR YOUAs part of our Analytics practice, you will join a worldwide network of over 20,000 smart and driven colleagues experienced in leading statistical tools, methods, and applications. From data to analytics and insights to actions, our forward-thinking consultants provide analytically informed, issue-based insights at scale to help our clients improve outcomes and achieve high performance. Accenture will continually invest in your learning and growth. You'll work with experts in SaaS & PaaS and Accenture will support you in growing your own tech stack and certifications. In Applied intelligence you will understands the importance of sound analytical decision-making, relationship of tasks to the overall project, and executes projects in the context of a business performance improvement initiative.What you would do in this role Gathering business requirements to create high level business solution framework aligning with business objectives and goals. Monitor project progress able to plan project plan, proactively identify risks, and develop mitigation strategies. Work closely with project leads, engineers, and business analysts to develop AI solutions. Develop & test AI algorithms and techniques tailored to solve specific business problems. Present and communicate solutions and project updates to internal & external stakeholders. Foster positive client relationships by ensuring alignment between project deliverables and client expectations. Adopt a clear and systematic approach to complex issues. Analyze relationships between several parts of a problem or situation. Anticipate obstacles and identify a critical path for a project Mentor and guide a team of AI professionals, cultivating a culture of innovation, collaboration, and excellence. Conduct comprehensive market research and stay updated on the latest advancements and trends in AI technologies. Foster the professional development of team members through continuous learning opportunities.

Skill required: Marketing Operations - Account Management Designation: Function Delivery Senior Manager Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Role requires Digital Marketing Ads & Promotion creation/design In this role, you will be expected to implement client account plans through relationship development, paid media, programmatic and opportunity pursuits that builds deeper client relationships. This includes monitoring existing services to identify opportunities that provide additional and innovative value to the client. What are we looking for Primarily responsible for managing key client relationships, overseeing all aspects of a designated account, driving sales growth, and ensuring customer satisfaction within their assigned portfolio, often acting as the primary point of contact for the client while collaborating with internal teams to meet their needs and achieve business goals; this role requires strong communication, negotiation, and analytical skills Primarily responsible for managing key client relationships, overseeing all aspects of a designated account, driving sales growth, and ensuring customer satisfaction within their assigned portfolio, often acting as the primary point of contact for the client while collaborating with internal teams to meet their needs and achieve business goals; this role requires strong communication, negotiation, and analytical skills Roles and Responsibilities: In this role you are required to identify and assess complex problems for area(s) of responsibility The individual should create solutions in situations in which analysis requires in-depth knowledge of organizational objectives Requires involvement in setting strategic direction to establish near-term goals for area(s) of responsibility Interaction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant matters Should have latitude in decision-making and determination of objectives and approaches to critical assignments Their decisions have a lasting impact on area of responsibility with the potential to impact areas outside of own responsibility Individual manages large teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Pharmacovigilance Services - Safety Writing Designation: Pharmacovigilance Services Specialist Qualifications: Bachelor of Pharmacy Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Prepare and review PSUR/ PBRER/DSUR/PADER/ Addendum Statement/Addendum to clinical overview/US IND reports/ Aggregate finding safety reports/Local reports/ Cumulative Review/Health Authority requests / Health Authority assessment reports as per the applicable procedural documents on the project.Perform scheduling of reports, and author, peer review, publishing, tracking and management activities of assigned reports.Perform request for inputs activity for the reports (based on the RFI [request for information] and as per the applicable process and SOPs).Send the case closure request and request for Line Listings/ Summary Tabulations, as applicable.Initiate, organize, and lead the strategy meeting for evaluation of safety topic/request. Prepare meeting minutes and distribute final minutes with all invitees.Review the information received from contributors and obtain any missing information.Draft aggregate report using clients templates including analysis of safety, clinical and other global line function data. Summarize literature information for applicable reports.Perform peer review of the draft report.Share the draft for quality review.Address the comments from the peer reviewer, quality reviewer and incorporated into the report.Share the draft report with client (or external) stakeholders for review (as applicable).Incorporate and address the comments from stakeholders into the draft report and seek clarification where applicable.Schedule meetings with project safety physicians to resolve report related queries and prepare submission ready draft report.Perform final peer review of draft reports and provide feedback with the duly filled defect tracker.Share the final draft along with the QC scorecard results to client (as applicable).Obtain Client/ESP signature/approvals for the finalized report.Complete and finalize report according to the procedural document requirements.Ensure compliance of finalized report with applicable process and SOPs.Obtain signature/approval for the finalized reports as defined in procedural document What are we looking for Ability to establish strong client relationship Roles and Responsibilities: Prepare/compile the final report and confirm that document is complete, including it contains all the applicable annexes as needed and instructed by client, and then submit the finalized report to client.Notify client (regulatory team) that the final report has been submitted to client and confirm all prepared submission documents are uploaded into client environment.Archive AR-related information in dedicated folders on client shared drives or other electronic repositories (as agreed in the procedural document).Perform HA submission tracking of applicable Aggregate ReportsCapture quality data for metrics reporting.Responsible for knowledge sharing, coaching, review and providing feedback of reports processed by the Mentees.Complete all trainings assigned by internal and client on their LMS within due date.Notify critical and major deviations (referred as Quality Issues) within one business days and minor deviations- three business days to Accenture Quality Management team.Organize, action, and archive the communication received at and sent from AR mailbox appropriately.Share/forward product/document type relevant emails to the appropriate user/owner as required and ensure closure.Management of Accenture personal assigned to the AR function.Oversight on the AR mailbox managementEnsure teams delivery of reports within agreed timelines with SLAs and KPIs.Liaising with client or any issue mitigation and troubleshooting.Ensure the retention.Ensure training and mentoring of new associates and documentation of the same.Address any quality related issues and implementation of quality improvement initiatives for the team. Qualification Bachelor of Pharmacy

We are looking for a highly skilled and experienced Relationship Officer to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 4 years of experience in liabilities, branch banking, current account, and relationship management. Roles and Responsibility Manage and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and develop strategies to expand the client base. Develop and implement effective sales plans to achieve business objectives. Collaborate with internal teams to ensure seamless delivery of products and services. Provide exceptional customer service and resolve client complaints promptly. Analyze market trends and competitor activity to stay ahead in the industry. Job Requirements Strong knowledge of liabilities, branch banking, current account, and relationship management. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience in managing and developing client relationships. Familiarity with financial products and services. Location - Branch Banking,Rest of India 2,Karnataka,Karnataka,Karnataka Direct,Karnataka Direct,Karnataka,3001,Jayanagar 4th T Block

We are looking for a highly skilled and experienced Personal Banker to join our team at Equitas Small Finance Bank. The ideal candidate will have 2-7 years of experience in the BFSI industry, with expertise in liabilities, branch banking, and personal banking. Roles and Responsibility Manage and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and develop strategies to acquire new customers. Provide excellent customer service and ensure client satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Stay updated on market trends and competitor activity to stay ahead in the competition. Develop and implement effective sales plans to meet or exceed monthly and quarterly targets. Job Requirements Strong knowledge of liabilities, branch banking, and personal banking products and services. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with small finance banks or similar institutions is preferred. Ability to adapt to changing circumstances and priorities.

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with microfinance or mutual funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience as a Relationship Manager in microfinance or mutual funds. Strong knowledge of financial products and services, including mutual funds and other investment options. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with cross-functional teams to achieve organizational goals. Location - Inclusive Banking - MF,South,Tamil Nadu , Madurai , Madurai , Madurai , Sivakasi , 1339 , Sivakasi

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, preferably with microfinance or mutual funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience as a Relationship Manager in microfinance or mutual funds. Strong knowledge of financial products and services, including mutual funds and other investment options. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with cross-functional teams to achieve organizational goals. Location - Inclusive Banking - MF , South , Karnataka , Karnataka , Hubli , Gadag , Karnataka , 3055 , Gadag

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 4 to 9 years of experience in the BFSI industry, preferably with microfinance or mutual funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Minimum 4 years of experience in relationship management, preferably in microfinance or mutual funds. Strong knowledge of financial products and services, including mutual funds and microfinance. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to identify new business opportunities. Experience working with cross-functional teams to achieve organizational goals. Location - Inclusive Banking - MF,South,Tamil Nadu , Madurai , Tirunelveli , Tirunelveli (Area Office) , Tirunelveli , 1178 , Thirunelveli 1

Skill required: Delivery - HR Analytics Designation: I&F Decision Sci Practitioner Assoc Mgr Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do A set of tasks to provide insights about the effectiveness of HR processes, procedures and policies, help make data-driven decisions based on the information collected and help HR to move from operational to tactical or strategic partner. What are we looking for HR Reporting & Visualization Cornerstone Advanced Excel VBA Tableau Ability to manage multiple stakeholders Ability to meet deadlines Ability to establish strong client relationship Ability to perform under pressure Adaptable and flexible Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally, interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Qualification Any Graduation

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in Micro Finance, Business Development, or a related field. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Conduct market research and competitor analysis to stay informed about industry trends and developments. Provide exceptional customer service by resolving client queries and concerns promptly and professionally. Achieve sales targets and contribute to the growth of the organization. Job Requirements Strong knowledge of Micro Finance, Business Development, and Inclusive Banking concepts. Excellent communication, interpersonal, and relationship-building skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Proficiency in using technology and software applications to manage client relationships. Ability to work collaboratively as part of a team to achieve common goals. Location - Mayiladuthurai , Chidambaram , Viluppuram , Kallakkurichi

Skill required: Customer Operations - Voice - Service Desk Voice Support Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Language - Ability: English(International) - Proficient About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsCustomer Operations - Voice - Help desk role - ticket resolutionRecording, diagnosing, troubleshooting, resolving or assigning incidents and service requests based on defined scope of support. Manage unplanned interruptions to restore normal service operations as quickly as possible for voice interactions. What are we looking for Adaptable and flexibleProblem-solving skillsAbility to work well in a teamWritten and verbal communicationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1 to 6 years of experience in the BFSI industry, preferably with microfinance or mutual funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and expand existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services to clients. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competition. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience as a Relationship Manager in microfinance or mutual funds is essential. Strong knowledge of financial products and services, including mutual funds, is required. Excellent communication and interpersonal skills are necessary to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets is expected. Strong analytical and problem-solving skills are needed to identify new business opportunities. Experience working with small finance banks or similar institutions is preferred.

We are looking for a skilled Personal Banker with 4 to 5 years of experience to join our team at Equitas Small Finance Bank. The ideal candidate will have a strong background in liabilities, branch banking, and personal banking. Roles and Responsibility Manage and maintain client relationships to increase business growth. Develop and implement effective sales strategies to achieve targets. Provide excellent customer service and support to clients. Collaborate with internal teams to ensure seamless delivery of products and services. Identify new business opportunities and expand the existing customer base. Stay updated on market trends and competitor activity to stay ahead in the competition. Job Requirements Minimum 4 years of experience in personal banking or related field. Strong knowledge of liabilities, branch banking, and personal banking products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with customers to understand their financial needs and provide tailored solutions.

We are looking for a highly motivated and experienced Branch Relationship Executive to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in sales, preferably in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and generate leads through effective sales strategies. Collaborate with internal teams to deliver exceptional customer service and support. Achieve sales targets and contribute to the overall performance of the branch. Provide excellent communication and interpersonal skills to build trust and rapport with clients. Stay updated on market trends and competitor activity to inform sales decisions. Job Requirements Proven experience in sales, preferably in the BFSI industry, with a strong track record of success. Excellent communication, interpersonal, and negotiation skills are essential. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience working with UCV or similar products is an advantage. Ability to build and maintain strong client relationships and identify new business opportunities.

We are looking for a highly skilled and experienced Personal Banker to join our team at Equitas Small Finance Bank. The ideal candidate will have 3-4 years of experience in the BFSI industry, preferably with a background in liabilities, branch banking, or personal banking. Roles and Responsibility Manage and maintain strong relationships with existing clients to increase business growth. Identify new business opportunities and develop strategies to expand the client base. Provide excellent customer service and ensure high levels of customer satisfaction. Collaborate with internal teams to achieve sales targets and improve overall performance. Develop and implement effective sales plans to meet business objectives. Analyze market trends and competitor activity to stay ahead in the market. Job Requirements Strong knowledge of liabilities, branch banking, and personal banking products and services. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Experience working with small finance banks or similar institutions is preferred. Ability to adapt to changing business needs and priorities.

Brand/Client Servicing Ex. (BMM/BBA/MBA Freshers or upto 1 Yr Exp) Role Description This is a full-time on-site role for a Client Servicing Executive based in Mumbai. The successful candidate will be responsible for managing client accounts and relationships, creating and delivering presentations, providing customer service, and account management. #BMM, #BBA, #BAMC Fresh Graduates willing to make a career in #Advertising Industry/or are already in this industry are desirable Will be responsible for managing key client accounts taking ownership of the deliverables whilst following client delivery processes through interaction with clients and the creative team Will be responsible for client coordination and quality-control of projects like campaigns and other content creation assets as per agreed timelines. Receive client briefings, and analyse the client's input together with background knowledge, research, field feedback, etc. Coordinate and plan for pre-shoot, on-shoot, and post-shoot activities. Manage the digital marketing and social media content calendar every month. Plan and monitor the ongoing company presence on social media Make a strong PowerPoint presentation. Generate Leads Qualifications Experience in Client Services, Client Relations, and Account Management skills Excellent customer service skills Strong communication, interpersonal, and presentation skills Ability to multitask, prioritize work, and meet deadlines Minimum Bachelor's degree in Marketing, Business Administration, or related field 0-2 years of related work experience in a similar industry Other beneficial skills include proficiency in Microsoft Office and Adobe Creative Suite, knowledge of digital marketing tools, experience in the advertising or media industry, and fluency in multiple languages.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Job Summary: We are seeking a friendly, professional, and solutions-driven Client Service Representative to act as the primary point of contact for our clients. The ideal candidate will be responsible for managing client inquiries, resolving issues efficiently, and ensuring a positive customer experience that supports client retention and satisfaction. Key Responsibilities: Respond to client queries via phone, email, chat, or in person in a timely and courteous manner. Provide accurate information about products, services, and company policies. Address and resolve client concerns, complaints, or service issues professionally. Maintain and update customer records and ensure data accuracy in CRM systems. Collaborate with internal teams (sales, technical, billing) to address client needs. Follow up with clients to ensure their satisfaction and identify additional service needs. Maintain knowledge of company offerings, industry developments, and customer support trends. Escalate complex or unresolved issues to the appropriate departments.

Skill required: Com.Bkg- Commercial Real Estate - Account Reconciliations Designation: Banking Advisory Specialist Qualifications: BCom/Master of Business Administration Years of Experience: 7 to 11 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model.The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business.A type of general ledger account which contains a summary of sub-ledger accounts. Because the reconciliation account only provides a summary, no transactions are directly posted to the account. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification BCom,Master of Business Administration

Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations New Associate Qualifications: Any Graduation Years of Experience: 0 - 1 Year About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Conciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for Ability to establish strong client relationship Ability to manage multiple stakeholders Negotiation skills Adaptable and flexible Strong analytical skillsUse of standard skill set using Accenture standard JD for all level 20% of team is required to haveOracle experince, rest 80% any SAP Experience in Oil & Gas / Heavy Machinery industry preferred20% of team is required to have Oracle experince, rest 80% any SAP B Com / MBA Finance Orderto Cash Assessments,Oracle, SAP,Problem Solving, Process Innovation,Business OperationsManagement Ability to Establish Strong Client relationship,Team management,Adaptable &Flexible,Strong Analytical skills, ,Result oriented, Collaboration & Interpersonal Skills Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirements: Qualification MBA and/or Professional Degree preferred Job Knowledge and experience Experience8 years experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills Should be able to drive and work with a Team reporting Should be a Team player, Relationship person and should be ready to travel widely Must have on-rolls team handling experience (Need to have supervisory role experience

Job Role To drive a team of Business and/or Portfolio RMs at Area level To manage a team who can drive New Client Acquisition and/or manage, maintain and enhance assigned portfolio of existing customers Drive team for new acquisition through Branch Banking and/or Customer referrals To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size, SOH and profitability of the Location To inculcate in team members understanding of client business models, trade related activities, cash flows etc. and drive identification of opportunities and growing client relationships. Grooming and mentoring team members so that they achieve their desired performance levels (RM productivity) Resolving/Addressing location level concerns Channel Management viz RL, Privy, Wealth etc Drive adoption of various digital initiatives at location level To ensure right sourcing is being done at the location Deepen our market reach through trade meeting, industry associations, local forums etc. Enhance X-sell opportunities such as KLI, KGI, CMS etc Strengthen and build sustainable trade book with healthy mix of importers and exporters at location level To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Drive high caliber client service from the Team Manage TAT for the location within specified levels for all aspects such as client onboarding, processing of customer requests, renewals etc Improve efficiency by monitoring & overseeing continuous improvement of processes. Benchmark and adopt best practices used in the Industry to further build efficiency at the location Constantly share rapport with the operating units to customize and develop solutions Mitigate risks and manage them actively Ensure hygiene parameters such delinquency, churn, utilization etc are met at location Job Requirement Preferably MBA/ CA Experience7-8 years experience in the local market. Background in Credit & Sales Knowledge is required. Prior experience of driving and managing Teams is required. Good Leadership, Self-motivation and communication skills for driving Teams Relationship Management Skill Good influencing skills