3583 Chat Support Jobs - Page 20

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123 Job Location - Gurgaon & Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123 Job Location - Gurgaon & Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123

HBR IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL NON VOICE & VOICE PROCESS Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123 Job Location - Gurgaon & Noida Eligibility: Graduate Fresher & UG With Exp can apply. ( Pursuing candidates are not eligible.)Excellent English communication is mandatory. Desired Candidate Profile Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk-in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity One way cab facility Incentives and allowances 5 Working Days Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements . Interview Venue: Human Before Resource Private Limited. Block F-1 Sector 3 Unit 401 4th Floor (Lift 2) Near- Beside HCL Technologies (Sector 16 Noida Metro Ranjnigandha Gate) Noida -201301 Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. Call & WhatsApp No: 7290845078 8882138273 9147047908 9147047909 9997196123

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Kolkata, Bangaluru & Hyderabad Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates communication should be good. For Kolkata: Salary - Upto 20k Ctc WORKING DAYS- 6 ROTATIONAL SHIFTS QUARTELY BONUS - 2000 Incentives will be provided based upon performance For Bangaluru: Salary - Upto 32k Ctc WORKING DAYS- 6 ROTATIONAL SHIFTS QUARTELY BONUS - 2700 Incentives will be provided based upon performance For Hyderabad: Salary - Upto 20k Ctc WORKING DAYS- 6 ROTATIONAL SHIFTS Incentives will be provided based upon performance INTERVIEW MODE- WALK-IN INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER. UJWAL PANDITA - 8899851187 #BPO#customersupport#inboundprocess#blended#chatprocess#voice#customerservice #customerhandling#customercare#voiceprocess#BPO#solvingqueries#cse#domesticprocess #noida#gurugram#lucknow#customerretention#shiningstarsitpl#customerconcerns#solvingissues#workfromoffice

HELLO JOB SEEKERS GREETING'S FROM SHININGSTARS ITPL HUGE OPENING'S FOR BLENDED PROCESS SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY Location - Noida, Gurgaon & lucknow Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is not mandatory. 3. Must be comfortable with WORK FROM OFFICE. 4. Candidates communication should be good. For Noida: Salary - Upto 30k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT For Boys DAY SHIFT FOR GIRLS ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 3000 Incentives will be provided based upon performance For Gurgaon: Salary - Upto 32k Ctc WORKING DAYS- 6 ROTATIONAL SHIFT FOR BOYS DAY SHIFT FOR GIRLS ONE SIDE CAB IN ODD HOURS QUARTELY BONUS - 2700 Incentives will be provided based upon performance For Lucknow: Salary - Upto 25k Ctc WORKING DAYS- 6 ROTATIONAL SHIFTS QUARTELY BONUS - 2700 Incentives will be provided based upon performance INTERVIEW MODE- WALK-IN INTERVIEW ROUNDS- HR ,OPS & CLIENT ROUND INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER. UJWAL PANDITA - 8899851187 #BPO#customersupport#inboundprocess#blended#chatprocess#voice#customerservice #customerhandling#customercare#voiceprocess#BPO#solvingqueries#cse#domesticprocess #noida#gurugram#lucknow#customerretention#shiningstarsitpl#customerconcerns#solvingissues#workfromoffice

Hiring For Back Office Location: Noida Candidate should be fluent in English Candidates need to work on claims Day shift, Immediate Joiners, Should have Excellent Coms Walk-in Interview Share cv 9691080450 Graduate Fresher may also Apply

Roles and Responsibilities Handle customer queries via email, chat, and non-voice processes. Provide excellent communication skills to resolve customer issues efficiently. Work on blended process, international voice process, semi-voice process, and rotational shifts. Utilize strong problem-solving skills to address complex customer concerns.

Profile: Technical CHAT PROCESS Work Mode: Work From Office Salary: 31K CTC Both Side Cab available Skillset Required: Good communication in English Need Technical Experience of troubleshooting Excellent verbal fluency Qualification: Graduate and undergraduate can considered Experience Required: Minimum 6 months of international process experience Interested Candidates can WhatsApp their resume 9988265439 KINDLY SHARE RESUME ON GIVEN WHATSPP NUMBER ONLY

Resolving customer queries over chat or voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Be Available on Call HR RIYA - 8000654400 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary up to 5LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Ritika -9251042143 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates, Whatspp to HR Charu - 8905812910 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Handle customer queries via phone,email & chat,ensuring timely resolution,NPS & CSAT.Collaborate with teams for product improvement. Fluency in English, Kannada & Hindi mandatory .Candidates from Bangalore. Monthly CTC:Fresher 19K, 11-12 months exp. 22K Provident fund

Provide technical support to the customers. Assist with E-commerce sales inquiries and provide basic product information. Troubleshoot and resolve technical issues through various communication channels.

Position: Technical Support Backend Process (Chat) Work Location: Thane (Work From Office Personal System) Joining: Immediate Job Details: Nature of Job: Troubleshooting via chat Rounds: HR Interview AMCAT Test Operations Interview Quality: C3 / B2 Voice Shifts: 24x7 rotational shifts (Strictly following IBU boundaries of Thane) Week Off: 6 working days with 1 rotational weekly off Requirements: Experience: HSC/Graduate with 6 months experience in chat process or any other relevant experience (Salary up to 25,000 in-hand) Graduate freshers (Salary 21,000 in-hand) Immediate joining available. Interested candidates can contact now.

Hi Jobseekers, Greetings from ShiningStarsITPL We are hiring for Non voice process for Noida location for one of the multinational BPO. Please go through the job description - Job Title: Non-Voice Process Executive Location: Noida, Uttar Pradesh Job Type: Full-Time Experience Required: At least 1 year experience on paper Salary Details: 25,000 CTC per month (based on experience and performance in interview) Roles and Responsibilities: Process and respond to customer queries through email or chat support. Perform accurate data entry and documentation tasks. Maintain confidentiality and integrity of customer data. Follow standard operating procedures and quality guidelines. Work collaboratively with team members and management to meet daily productivity goals. Required Skills: Good written English communication skills. Basic computer knowledge (MS Office, typing skills). Ability to multitask and manage time effectively. Minimum qualification: Any graduate. Willingness to work in rotational shifts. How to Apply: For any further queries or to get your interview aligned please give a call on - 9580746603 (Pooja Mishra), if incase it misses you drop your resume over the same number.

Chat Support Executive Job Location: Mohali/Chandigarh Salary: 22000-23000 Qualification: Graduation & Above 5 Days working with night Shift Cab facility Available Required Candidate profile Can Share your resume@7696111291

Role Purpose Responsible for handling of social media requests from Credit Card holders to resolve customer services requests, complaints & queries as per agreed SLAs. Role Accountability 1. Liaise with Sales, marketing, Risk, Product, pricing, and collection for the deviations, Service Nos and change/improvement in process to drive Customer Centricity 2. Work proactively on probable escalation/Early Warning Signal triggers as per defined process 3. Ensure Real Time Response on social media platform basis customer sentiments and ensure business reputation is maintained 4. Own & track mapping and allocation pending volume 5. Ensure process documentation and compliance adherence Measures of Success 1. FRT(First Response Time) Rate 2. Quality, Productivity with accuracy, Adherence to Process TATs, Zero Avoidable Escalation 3. Customer Satisfaction 4. Process Adherence as per MOU Technical Skills / Experience / Certifications Experience in ORM/ Social Media Response / content management Competencies critical to the role 1. Stakeholder Management 2. Problem-solving ability 3. Analytical Ablility

What youll be doing: Handle customer queries related to orders, returns, exchanges, refunds, and deliveries via Calls, Emails, Chat and social media. Maintain AHT and adherence for first response and resolution time. Manage ticketing system (e.g. Easy Rewards) and ensure accurate documentation of all interactions. Escalate unresolved issues to higher authorities as per process. Provide proactive updates to customers during delays or service disruptions. Uphold brand tone and deliver consistent, high-quality communication. Follow ups for customer complaints to provide quicker resolutions. What we look for in you: 1–2 years of experience in customer service, preferably in e-commerce or fashion retail. Excellent written and verbal communication skills. Strong problem-solving ability and empathy-driven approach. Strong skills in Customer Support, Customer query handling and Online support. Flexible to work from office with 6 days of working. Should be ready for cross skilled approach to work. Customer-centric approach with a focus on Customer Satisfaction. Preferred Skills Knowledge of e-commerce platforms (e.g., Shopify, Unicommerce) Hindi language is must (Multilingual Proficiency would be an added benefit) Cross skilled across LOB’S (Calls, Email, Chat and social media)

Min 1 years international telecom/web/live chat experience required Salary upto 5 to 6 Lpa 5 Days working || 2 off Rotational shift Both side cabs For more details Call HR sanjana @9999129207 Need immediate joiner Required Candidate profile NOTE :- Candidates Must be from international sales chat background

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Skills: Communication, Chat support, Email, Mail, Web call, Analytical Skills, Experience required: 2 to 6 Years Location: Ahmedabad Work From Office Only Job Description To solve the queries of the customer via Mail, Chat & Web Call. No Sales process is required To provide the best resolution to the customers. To work with the software technical team(if required) to resolve the customer probl em Proficient in English both verbal & written - Communication with Foreign clients is part of the job Maintain a better relationship with the cust is a big value add for the candidate. You might have to work afternoon shifts., Strong Analytical Skills Knowledge of Accounting

Providing complete information about the product to customer Solving all product or service related issues of the customers Preparing the Customer Service Guideline should have non voice exp Keeping a Record of the Customers Call @ Pallavi 9343632026

For More Information, Contact: Swathi: 80085 82617 Tanuja: 88970 21143 Raveena: 70324 63181 Khushi: 87126 50628 Nisha: 91001 88894 Hiring Now: Non-Voice Process Executive Blended Role (Majorly Chat & Email Support | Minimal Voice Interaction) Experience: 1 to 2 Years Shift: Night Shifts | 5 Days a Week Locations: Multiple Benefits: One-Way Cab | Incentives | Strong Career Growth Eligibility: Freshers and experienced candidates welcome Good communication skills (written and verbal) Basic computer knowledge Strong listening, analytical, and multitasking skills Apply now to be part of a dynamic and growing team!

Responsibilities: * Lead customer support team * Manage client relationships * Ensure timely resolutions * Meet service level agreements * Collaborate with cross-functional teams Provident fund

Work on the various front office client tool as required for the specific queues and provide customer service through chat or mail. Understand customer queries received through chats and act accordingly.Non voice and email process.Good typing skills Required Candidate profile Experience - 0-3 Years Qualification - Graduation Shift - Rotational Cab - One way Communication - Excellent Notice period - Immediate Joiners