3637 Chat Support Jobs - Page 17

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases. Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc. Analyzing verifications received and quality check as per internal parameter. Achieving a low turnaround time for completing checks across all categories. Creating and maintaining healthy relationships with verification source contacts Drafting screening reports and send the same to the client relations team for issuance to the client. Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions Background Verification Experience is an added advantage Immediate joiners preferred.

Hiring for International Customer service for Banking, E commerce, Semi-technical profile Any Grad/UG with 1yr of exp. can apply Salary upto 40k in hand 5 days working Roaster off/ Rotational shifts Gurgaon Call/ What's app Piyush 9990035425 Required Candidate profile Candidate should have excellent communication skills. Candidate should be an immediate joiner. Perks and benefits Variables Incentives Cabs/ Allowances

Hiring for Chat Process Designation:- Executive Any graduate with minimum 1 year of chat experience Should be ok with any shifts and rotational weekoffs Candidates should be okay with WFO Candidate should have average English communication Immediate joiner Interested candidates can directly walkin for the interview and carry your original documents with you.

Job description Senior executive - Learner Support The Senior Executive Learner Support is responsible for delivering high-quality service to learners by addressing queries, resolving concerns, ensuring smooth academic journeys, and maintaining strong learner engagement. This role acts as a bridge between learners and internal academic/support teams. Required Skills & Competencies: Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. Customer-first attitude with empathy and patience. Ability to multitask, prioritize, and manage time effectively. Familiarity with CRM systems and support tools is a plus. Microsoft Excel

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

Dealing with customer queries over calls & chats WFH International/Domestic Voice/Non voice Day/Night shift 5/6 days working Rotational shift including night Location- Malad, Thane Airoli & Bhayander CONTACT : HR AYUSHI 8923740811 Required Candidate profile Graduate/HSC Candidate Fresher/Experience with 6+ month of paper work WFH Available Comfortable with rotational shift / night shift Good communication Immediate joining Perks and benefits Virtual interview Incentives Bonus Cab facility

Dear Candidate, We are hiring for a Content Moderation Process -Need to have 1 Year Experience ( PF imandatory ) . Only immediate joiners are eligible, Only Graduates are Eligible. Need to have Excellent English communication skills. For scheduling your Interview report to the Location mentioned . Take a One Step Towards your New Career Opportunity and get your offer letter in 24 Hours. Only Face to Face Interview. Role:- Content Moderation Eligibility:- Any graduate Experience:- 1 years to 4 years Salary: Experience - 3,40,000 LPA - 26000/- as Take Home Pure Night Shifts- Rotational Shifts Cab :- 2 Way Education/Experience: Need to have 12 Months Any BPO Experienced are eligible . Any Graduate. Able to speak the Excellent English proficiently to communicate with customers, comprehend and follow instructions Must have Excellent Communication skills in English grammar & Typing Speed of 30 WPM with 90% Accuracy. Interview Rounds: - 1. HR Screening 2. Typing Test 3. Operations round Best Regards, HR Team, Fly Consulting Services.

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

Provide responses via email, live chat, and web-based Maintain accurate records of customer interactions using CRM specializing in email, chat, and web-based support Ensure follow-ups are conducted in a timely manner Identify issue IMMEDIATE JOINERS

International Chat + Retail experience is MUST 5+ yrs exp (1 yr TL) | 6–8.5 LPA 7+yrs exp (2 yrs as TL) | 9–12.5 LPA 10+ yrs exp (2+ yr as Managaer) | 13–18.5 LPA Graduate US shift Both side Cab Contact@7289094130 / yashika.imaginator@gmail.com Required Candidate profile Mandate Exp: International Chat + Retail experience CSAT, Attrition, Shrinkage, KPI, KRA, Performance Matrix Need Excellent Communication Skills

Hiring for Customer Care International /Domestic BPO working In Shift 20K to 35K Voice / Chat Process Walk-in Interviews at SCF 19 , Sec 65, Mohali WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives Hiring for bpo Fresher For Chandigarh WhatsApp 9988767373 Walk-in Interviews at SCF 19 , Sec 65, Mohali Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Mamta 9176149292 for more info. Thanks, Mamta 9176149292

Position Summary: We are seeking a highly motivated and customer-focused Chat Agent to join our dynamic team. The ideal candidate will be responsible for providing accurate, timely, and professional support to our clients regarding their securities business queries via live chat. This role requires a strong understanding of stock market operations, investment products, and excellent communication skills to assist clients with their trading and investment-related inquiries. Key Responsibilities: Live Chat Support: Respond promptly and efficiently to a high volume of inbound customer chat inquiries related to stock market activities, trading platforms, and investment products. Query Resolution: Accurately identify and resolve customer issues, including but not limited to: Account-related queries: Account opening, KYC, login issues, password resets, demat account statements. Trading queries: Order placement (buy/sell), order status, trade execution, margin calls, stop-loss orders, bracket orders, cover orders, options and futures trading. Market information: Stock quotes, historical data, market indices, corporate actions (dividends, splits, bonuses, rights issues). Platform navigation: Guiding customers through the trading platform, mobile app, and web portal features. Product information: Explaining various investment products (equities, mutual funds, ETFs, derivatives, bonds, commodities). Regulatory compliance: Providing information on regulations, exchange rules, and other relevant guidelines. Fund transfers: Inquiries related to deposits, withdrawals, and fund settlement. Information Dissemination: Provide clear, concise, and accurate information, explaining complex financial concepts in an easy-to-understand manner. Escalation Management: Identify and appropriately escalate complex or unresolved issues to the relevant internal departments (e.g., trading desk, back office, compliance) while ensuring a seamless customer experience. Documentation: Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system. Feedback & Improvement: Proactively identify trends in customer inquiries and provide feedback to management for process improvement, FAQ development, and product enhancements. Compliance: Adhere strictly to all company policies, regulatory guidelines and data privacy regulations. Continuous Learning: Stay updated with the latest market trends, financial products, regulatory changes, and company offerings. Quality Assurance: Ensure all chat interactions meet company quality standards and service level agreements (SLAs). Required Skills and Qualifications: Education: Bachelor's degree in Finance, Commerce, Business Administration, Economics, or a related field. Experience: 1-3 years of experience in customer service, preferably in the financial services or stockbroking industry, with a strong emphasis on chat support. Stock Market Knowledge: Preferred and strong understanding of stock market ( Preferably European ), including equity, mutual funds, and basic knowledge of commodities/forex. Familiarity with stock market regulations and exchange operations is a significant plus. Communication Skills: Excellent written communication skills with impeccable grammar, spelling, and punctuation. Ability to explain complex information clearly and concisely. Technical Proficiency: Proficient in using CRM software, live chat platforms, and Microsoft Office Suite (Word, Excel). Familiarity with trading platforms is highly desirable.

Job Opening: Phone Banking Officer (Bank Payroll) Location: Andheri / Thane / Noida Shift: Day Shift | Work from Office Salary: Up to 4 LPA (Based on Interview) Process: Inbound / Outbound Graduates (Freshers can apply) Call 9082104424 Sanika Required Candidate profile Handle inbound and outbound customer calls professionally Assist customers with account queries, transaction details & basic banking services Escalate unresolved issues to the appropriate department Perks and benefits Bank Payroll Bonus Many more

Hiring for Chat Process for freshers for Gurgaon Grad/BTECH/UG 24*7 Shift 5 days Salary Fresher (15k-21k)(30k-38k) inhand+Incentives+ transport +PF Excellent written skills required Location-GURGAON CABS AVAILABLE CALL Or Whtsapp Prity- 9608571313 Required Candidate profile Hiring for International Non Voice Processes in Multiple MNC's,freshers and experienced can apply

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Job description Handle customer queries via Voice email , chat.. Provide excellent customer service by resolving issues promptly. Work on international Voice process for multiple clients Utilize blended process skills to handle semi-voice calls

Handling customer query in voice process and chat process