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10.0 - 20.0 years
20 - 35 Lacs
Bengaluru
Hybrid
Senior Manager Organizational Change Management- IMMEDIATE JOINER - CONTRACTUAL ROLE We are hiring a Senior OCM Manager for a high-priority engagement under the Priority Acceleration Team (PAT) Framework. This is not an IT change role, but one focused on driving behavioral, cultural, and strategic transformation across the organization. Responsibilities : Act as a thought partner to leadership teams in shaping and delivering change strategies. Lead organizational change initiatives including communication, stakeholder engagement, adoption strategy, and resistance management. Partner with HR, business leaders, and cross-functional teams to ensure change readiness and sustainability. Drive alignment across teams to accelerate adoption of new behaviors, processes, or policies. Provide strategic input and hands-on execution of change management plans in a fast-paced environment. Requirements : 10+ years of experience in Organizational Change Management, preferably in consulting or large-scale transformation programs. Proven success leading enterprise-level, non-IT change initiatives. Strong executive presence, stakeholder management, and influencing skills. Experience in high-velocity environments or transformation offices is a plus. Immediate joiners only. Interested candidates can share their resume at: Raveena.Kalra@in.ey.com
Posted 20 hours ago
5.0 - 10.0 years
10 - 14 Lacs
Bengaluru
Work from Office
About You - Experience, Education, Skills, and Accomplishments Education: Bachelor s degree in Information Systems, Accounting, Taxation, Finance, or a related field. 5+ years of hands-on experience with tax technology platforms, with a focus on Vertex integrated into Oracle EBS . Experience supporting tax processes in ERP environments, including tax engine configurations, testing, and issue resolution. Strong understanding of tax reporting needs and compliance requirements across U.S. and global jurisdictions. Knowledge & Skills: Familiarity with indirect tax types such as sales tax, VAT, GST, and withholding tax. Working knowledge of end-to-end processes: Order-to-Cash (O2C) and Procure-to-Pay (P2P) . Ability to gather and document requirements, support UAT testing, and drive production support in coordination with tax and IT teams. Experience with data mapping , error reconciliation, and troubleshooting in ERP and tax engine interfaces. Strong analytical skills with attention to detail and the ability to translate business needs into technical configurations. Comfortable working with cross-functional teams across tax, finance, and engineering. It Would Be Great If You Also Had: Experience with OneSource, Avalara, or similar tax software. Exposure to NetSuite or Oracle Cloud ERP is a plus. Involvement in tax system upgrades, ERP migrations, or M&A integrations. Understanding of SOX controls and audit documentation in a tax systems context. What Will You Be Doing in This Role? Serve as the Business Systems Analyst within the BIS team, leading requirement gathering, solution design, and end-to-end delivery of tax technology enhancements across Vertex and Oracle EBS Translate business needs into functional designs and collaborate with technical teams to implement solutions. Build and enhance tax system configurations, rules, and workflows especially within Vertex and Oracle EBS . Perform and coordinate system testing, user validation, and deployment activities. Monitor integrations and tax calculations, resolving issues and identifying improvement opportunities. Maintain system documentation, support audits, and drive operational excellence in tax workflows. Support change management, including communication and training on system enhancements. Product You Will Be Supporting You ll be responsible for enhancing and maintaining Vertex integrated with Oracle EBS , ensuring tax automation, compliance, and accuracy. Your work will focus on designing and implementing solutions that support tax operations at scale. You ll be part of the Business Information Systems (BIS) organization within IT, working closely with global tax, finance, and ERP support teams. The team is responsible for delivering business-critical technology solutions that power operational efficiency and compliance. Hours of Work This is a full-time, permanent role based in the United States at one of our Clarivate offices. Some flexibility may be required to support global stakeholders and project timelines.
Posted 20 hours ago
8.0 - 13.0 years
13 - 18 Lacs
Mumbai
Work from Office
Assistant Manager - HR Business Partner - 31190 - TMF Assistant Manager - HR Business Partner We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website. TMF Group is a leading provider of administrative services, helping clients invest and operate safely around the world. opportunities to the broadest spectrum of people. Once on board we nurture and promote talented individuals, making sure that senior positions are open to all. TMF India is a Great Place to Work, ISO & ISAE certified organization. Discover the Role It is an area experiencing significant growth in TMF, thus providing an opportunity for great career development. Key Responsibilities Develop the business by building new business pipelines To provide expert HR support and advice - coach, support, and offer guidance to all stakeholders on applying HR policies and procedures in line with current legislation. Identify priorities from corporate and departmental plans, translate business requirements into effective HR practices, and deliver people solutions aligned to business objectives. Deliver key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement, and performance management. Support managers in complex casework, performance, attendance, and employee relations issues. Work closely with Managers and the Talent Acquisition Manager concerning workforce planning and the development of resource plans Provide HR support to wider organisational projects, leading on change management activity. Develop and maintain good relations with recognised trade unions. To support job evaluation exercises and undertake job evaluations as part of a panel as required. To support the equality, diversity, and inclusion agenda. To actively promote health & well-being. To be involved and support L&D activity, as required. Key Requirements Should be Graduate/Post Graduate (In HR Stream) with a Minimum 8 years of experience. Should be Mature and confident. Should have handled entire employee life cycle management. Should carry good exposure in Internal stake holder management. What s in it for you? Pathways for career development Work with colleagues and clients around the world on interesting and challenging work. We provide internal career opportunities, so you can take your career further within TMF. Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact You ll be helping us to make the world a simpler place to do business for our clients. Through our corporate social responsibility program, you ll also be making a difference in the communities where we work. A supportive environment Strong feedback culture to help build an engaging workplace. Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
Posted 20 hours ago
4.0 - 6.0 years
15 - 19 Lacs
Gurugram
Work from Office
Work Flexibility: Hybrid IT Lead, Data Solution and Migration The role of IT Technical Lead will be responsible for the functional data design, build validation and execution of the Data Objects during the data conversion and cutover, for the Accelerate S4 ERP system. Responsible to also co-ordinate with master data applications - material, business partner, supplier, customer, and finance master data. This role is also responsible to work with the eco system applications in the Stryker landscape for data design. What you will do: Lead Data object scope identification sessions and Data Design sessions. Provide functional and technical specifications for Data Objects. Lead the design sessions with the Business and Enterprise Data Governance teams. Develop and demonstrate the ability to translate functional requirements to technical requirements and test scenarios. Lead mock data load and cutover activities for the workstream with various stakeholders and successfully execute the data migration activities. Demonstrate the ability to track and manage defects in the workstream and offer guidance ensuring closure of any open issues prior to data load execution, in adherence with the quality and audit requirements of Stryker. Lead and facilitate discussions across geographically dispersed teams to derive solutions and align on the design solution with various stakeholders. Demonstrate interpersonal, analytical, change management, and excellent communication skills. What you will need: Required Skills: Minimum 4-6 years of experience in SAP ERP - MDG / Master Data and in implementing and upgrading existing SAP S/4 instances to SAP S/4 HANA 2020 and above. Experience in multiple end to end Large ERP implementation projects that included multiple master data domains - material, supplier, customer and Finance master etc. Techno-functional ERP expertise, including knowledge of available reports and database tables in the MDG / Master data workstream. Experience in Data Design and solutions expertise, including Data Modelling, integration, and Data Services. Experience using SAP RDM templates and migration cockpit, SAP data conversion tools, data model, and conversion methodologies. Technical experience with SAP BODS application modules (Extract, Transform, Load) and Data Services Management Console for monitoring, execution, and scheduling BODS jobs Preferred Skills: Bachelors Degree from an accredited university in the areas of Computer science, Engineering, Information Systems, Business, or equivalent field of study required. Technical experience with SAP ETL tools, preferably BODS 4.2/4.3 will be a major plus. Travel Percentage: 10%
Posted 20 hours ago
10.0 - 17.0 years
8 - 9 Lacs
Madurai, Tiruppur, Salem
Work from Office
Business Function Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Purpose The Application Support Lead will be responsible for the end-to-end technical support and operations of the banks credit card systems, including transaction processing, batch operations, card lifecycle management, and integration with internal and external platforms. The role requires strong leadership, deep technical understanding of card systems, and proven experience in managing production environments with high availability and compliance requirements. Job Duties & Responsibilities Manage L2/L3 support for credit card applications including authorization, settlement, rewards, billing, and dispute modules. Lead incident management and root cause analysis for critical issues impacting card transaction flows. Oversee batch processing, settlement jobs, and ensure timely completion of billing cycles. Collaborate with vendors (e.g., Visa, Mastercard, card processor platforms) to resolve integration and platform issues. Maintain SLAs for production systems and manage escalation paths for high-priority incidents. Ensure security and compliance (PCI-DSS, audit controls, regulatory guidelines) in all support operations. Drive monitoring, alerting, and observability improvements using tools like Splunk, AppDynamics, Grafana, or similar. Coordinate system upgrades, hotfixes, and deployment of patches across environments. Maintain knowledge base, runbooks, and documentation for recurring issues and operational procedures. Work closely with development, QA, infrastructure, and vendor teams to ensure seamless release and change management. Train and mentor support analysts and ensure knowledge transfer within the team Education / Preferred Qualifications Bachelor s degree in computer science, Information Technology, or a related field. Certification in ITIL v3/v4 preferred. PCI-DSS or payments-related certifications (e.g., PCIP, CISSP) are a plus. Requirements 10 17 years of IT experience with at least 5 years in credit card systems support. Strong knowledge of card management systems (e.g.,Intelect , VisionPLUS, TSYS, FIS, T24 Cards, or in-house platforms). Proficient in SQL, scripting (Shell/Python), batch scheduling (Control-M/AutoSys), and log analysis. Understanding of payment authorization flows, ISO 8583 messaging, and card network protocols. Familiarity with APIs, microservices, and middleware integration (SOAP/REST, MQ, Kafka). Exposure to cloud platforms and infrastructure (AWS, Azure, or hybrid environments) is an advantage. Experience working in ITIL-based environments and managing incident/problem/change workflows. Strong analytical and troubleshooting skills Leadership and team management Vendor and stakeholder communication Crisis management and high-pressure resolution Continuous improvement mindset
Posted 20 hours ago
0.0 - 2.0 years
2 - 4 Lacs
Bengaluru
Work from Office
As a Technical Solution Analyst, your role involves conducting investigations on front-end applications. This includes capturing information, applying fix tools, shadowing end users, and testing workflows internally and externally. Backend techniques to be used, including gathering log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators. Documentation of notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. By prioritizing work based on severity. Youll strike a balance between client and business needs. Collaborating among and across teams ensures that issues are addressed by the appropriate individuals. We require the candidate be efficient in SQL. Career Level - IC1 Career Level - IC1 Basic Qualifications: A minimum of four years of related work experience and a bachelors degree, including: An academic qualification in computer engineering, computer science, information systems, software engineering, or a related field. Preferred Qualifications: 0 to 2 years of experience in application support, client/customer support, incident management, problem management, and change management. Knowledge of SQL. Readiness to work during the shift from 5:30 PM to 2:30 AM IST. Outstanding interpersonal abilities and adept at efficient communication with collaborators across various regions of the globe. Prospective employees need to be ready to work different shifts and provide on-call support.
Posted 20 hours ago
1.0 - 6.0 years
5 - 9 Lacs
Gurugram
Work from Office
Job Title- Project Coordinator ( Chnage Management) Position type- Full Time Work Location- Bangalore/Noida/Gurugram Working style- Hybrid People Manager role: No Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time) Required years of experience - Minimum 1+ years of relevant experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. Job Description: The OCM coordinator is an integral part of multiple Technology projects that need colleague engagement and adoption. The role is responsible for supporting the OCM leads and project managers by managing the OCM operations and coordination while working closely with a technologically complex business and broad set of enterprise services and technologies. Primary responsibilities: Integrates Aon s OCM framework techniques, methodologies, and tools into the project lifecycle. Works with OCM lead/ project managers to coordinate email campaigns, Viva Engage posts, Aon Avenue posts, user guides, etc. Manages smaller or low complexity colleague impacting projects. Coordinates campaigns with internal partners like Eloqua, Corp Comms, L&D, surveys, Viva Engage, and language translation partners. Assists with design, production, and delivery of OCM artifacts for projects - including communication drafts, positioning decks, Engagement presentations, Job aids, training materials, etc. Manages email campaign distribution lists Assists OCM leads to update OCM framework templates, SharePoint site, etc. Role-specific technical skills & knowledge: OCM Experience preferable Experience in technology department Experience in project coordination Working with people going through and adopting a change Knowledge of MS Productivity tools. Strong written and verbal communication skills. Effective research, analytical and problem-solving skills Basic understanding of project management principles specifically relating to client-facing projects and portfolio management. How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. . We will work with you to meet your needs and ensure a fair and equitable experience.
Posted 20 hours ago
5.0 - 10.0 years
50 - 70 Lacs
Bengaluru
Work from Office
Amazons Finance Operations, Accounting & Analysis (FOAA) team is a fast-paced, team-focused, dynamic environment and delivering great experiences for our customers is top priority. FOAA is seeking a Sr. Program manager to support project requirements and implementation in FOAA Program management organization (PMO). FOAA PMO drives scale and productivity for FOAA by optimizing and automating processes. The key inputs driven by PMO team are i) Driving large scale automation programs by partnering with Amazon Tech teams, Accounting, Finance Operations (FinOps) and FOAA users, ii) Accelerating business process re-engineering and lean six sigma culture in FOAA to transform FOAA processes by driving efficiencies and controllership and iii) Streamlining FOAA engagement with external teams to ensure project and change management initiatives are optimized for FOAA. In this role, you will develop and drive transformational initiatives along with a cross-functional team of senior financial analysts, business intelligence engineers, and process/project managers. The core focus of this role will be to conceptualize and implement large scale Machine Learning and Artificial intelligence based initiatives. You will have opportunities to solve significant business problems through process re-engineering and innovative technology. You will also work on strategic projects to define and create brand new processes that have not done before. You will work with exceptionally talented, bright, and driven people who believe partnership is critical to customer success. This is a chance to work hard driving financial transformation activities across FOAA s three shared service centers in Costa Rica, China and India. The successful candidate must be able to think strategically, perform dive deep analytics on existing processes, identify re-engineering activities, and drive enterprise level new technology delivery. It is desirable that the candidate has worked on Machine Learning and/or AI driven project implementations. The successful candidate will have shown experience in past roles influencing business owners and supporting decision making in rapidly evolving environments. The role requires a self-starter with the ability to be both strategic and analytical in their support of new initiatives. The candidate must have the aptitude to incorporate new approaches and methodologies that are grounded in data-based recommendations. This role also has regular interaction with senior leaders and therefore requires good interpersonal and communication skills. 5+ years of program or project management experience Experience using data and metrics to determine and drive improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership MBA 2+ years of driving process improvements experience Masters degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Posted 20 hours ago
5.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Hybrid
Job Title: AI Change Model Risk Manager Years of Experience: 5-9 Years Location: Bangalore (23 days onsite per week) Role Overview: A leading global financial institution is seeking a forward-thinking and detail-oriented AI Change Model Risk Manager to oversee the governance and risk management of AI and machine learning models within its Markets and Securities Services (MSS) division. In this role, you will be responsible for managing risks related to AI/ML model changes, ensuring compliance with regulatory expectations such as PRA SS1/23, SR11-7, and CRD IV, while supporting end-to-end delivery from proof of concept to production. You will also collaborate with data scientists, quants, model risk teams, and senior stakeholders to drive robust AI governance frameworks. Key Responsibilities: Design and implement governance frameworks for managing AI/ML model changes, including documentation, impact assessment, version control, and triggers. Conduct model risk assessments covering areas like data drift, performance shifts, algorithm changes, and infrastructure updates. Participate in AI change advisory boards and model risk governance forums. Support ongoing regulatory remediation initiatives and ensure alignment with industry standards. Create performance dashboards, KPIs, and Management Information (MI) for senior leadership and risk committees. Guide cross-functional teams through the model deployment lifecycle, ensuring compliance and documentation readiness. Assist in model documentation, change management processes, and completion of governance requirements across AI initiatives. Stay current with regulatory developments, best practices, and emerging risks in AI and ML. Qualifications & Skills: 59 years of relevant experience in AI model governance, credit risk, model risk management & change/project management. Strong knowledge of regulatory frameworks like SR11-7, SS1/23, or CRD IV. Experience with IFRS 9, PIT PD, LGD model enhancement, or credit risk modelling is highly desirable. Familiarity with AI/ML model development and performance monitoring. Strong analytical skills, attention to detail, and the ability to manage multiple deliverables. Excellent communication and stakeholder engagement abilities. Prior experience with Python is desirable. Academic background in Data Science, AI, Risk Management, Finance, or related field; certifications or online courses are a plus. If interested, please share your resume to sunidhi.manhas@portraypeople.com
Posted 20 hours ago
8.0 - 12.0 years
10 - 15 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
We are seeking an experienced and proactive Oracle BRM Operations Lead to oversee the operational management and optimization of our Oracle Billing and Revenue Management (BRM) platform. The ideal candidate will bring deep technical knowledge of BRM and its ecosystem, along with strong leadership and incident management skills to ensure uninterrupted revenue operations. Interview Mode : 2 rounds Virtual Work Location : Mumbai / Hyderabad / Bangalore / Gurgaon / Noida,Greater Noida (WFH) Key Responsibilities : - Lead day-to-day operations of the Oracle BRM platform across production and non-production environments. - Ensure system health, availability, and performance of BRM components including Pipeline, DM, CM, PCM, and Infranet. - Manage incident, problem, and change management processes in compliance with ITIL practices. - Oversee billing cycles, invoicing runs, rating operations, and collections processes. - Perform root cause analysis for system issues and ensure timely resolution. - Collaborate with DevOps, infrastructure, and application support teams. - Drive automation and process improvements for operational efficiency. - Maintain BRM patches, updates, and coordinate upgrades or migrations. - Provide mentorship and technical guidance to junior support staff. - Act as a single point of contact during major incidents and outages. Required Skills & Qualifications : - Having exp in Oracle BRM 7.5 / 12 architecture and modules. - Hands-on experience with Pricing Center, Customer Center, Pipeline Manager, Infranet utilities. - Working knowledge of Unix/Linux, Shell scripting, Oracle DB, and WebLogic. - Familiarity with integration of BRM with CRM, mediation, and payment systems. - Solid understanding of billing cycles, rating logic, invoicing, GL, and revenue recognition. - Experience with monitoring tools (OEM, Nagios, etc.) and automation scripts. - Strong communication, incident management, and stakeholder coordination skills. - ITIL Foundation certification preferred. Preferred Qualifications : - Experience in Telecom domain (Prepaid/Postpaid operations). - Exposure to cloud-native BRM deployments (OCI or hybrid cloud). - Knowledge of Agile and CI/CD pipeline tools.
Posted 20 hours ago
3.0 - 8.0 years
6 - 10 Lacs
Gurugram
Work from Office
JD: 1. Execute discussions with the business to understand their requirements thoroughly. Analyze and map Business Requirement Definitions (BRD/FRD) for clarity and accuracy 2. Assist in designing existing business processes using automation technologies (such as AI/ML). Execute strategies to increase efficiency, productivity, and quality organization-wide 3. Organize the implementation of business process re-engineering strategies. Utilize process modelling, data analytics, and change management techniques to achieve significant and sustained improvements in business performance. 4. Explore new methodologies and technologies for process innovation and seamless integration. 5. Map technology requirements, identify gaps, and support the proposal of optimized solutions for streamlined operations. 6. Utilize visualizations and analysis to empower informed decisions. 7. Extract actionable insights from large datasets, supporting strategic decision-making processes. Educational Qualification Required - BE / B Tech / MBA in Technology, Computer Science, Information Systems or General Management Certifications - ECBA / CCBA (Good to have) Must have scored at least 60% marks or equivalent CGPA marks in 10th & 12th / Diploma (if applicable) and Bachelors, and Masters (if applicable) - No rounding off marks is allowed. Only FULL Time and Regular education is eligible (10th / 12th / Diploma / Bachelors / Masters) Average Tenure (i.e. total years of experience divided by Number of companies worked for) - Should be 2 or more. Must Have Skills - Excellent Communication Skills Stakeholder Management and Engagement Digital Business Process and Workflow Design Continuous Optimization Data-Driven Decision-Making Auto Domain - Good to have
Posted 20 hours ago
4.0 - 8.0 years
5 - 9 Lacs
Gurugram
Work from Office
Job Title- IND Manager Health - Ops Job Location- Gurgaon/Noida Shift Time - 12PM to 9PM GENERAL DESCRIPTION OF ROLE: The Manager provides support; coaching and delivers constructive feedback to team members and encourage all to take an active role in their own Continued Professional Development (CPD). The Manager also has leadership responsibility for a team of colleagues and is responsible for all performance management activities in line with company policies and legislation. JOB RESPONSIBILITIES: Holds regular (at least every two months) 121s with colleagues to review performance, discuss issues, manage expectations, and provide constructive feedback. Leads the team by providing direction and linking colleague goals and expectations to those of the company, represents the company by helping colleagues understand their impact. Develops and manages team resources by creating resource plans, ensuring headcount matches plans throughout the year and develops plans for future business need. Manages the recruitment process for the team ensuring colleagues with the relevant skills are recruited to the team. Organizes and monitors current activity so that the team meet Service Level Agreements (SLAs) and follow the agreed processes. Coordinates the team s workload ensuring both business as usual and/or projects are delivered to required deadlines and level of quality. Accountable for overall team quality control, management of risks and escalations, audit and governance. Ensures correct processes and procedures are complied with by colleagues. Responsible for pro-actively managing relationships between the team and Key Stakeholders: these can include Clients, Client Managers, other Aon Teams, and 3rd party providers. Uses talent management tools including succession planning and talent reviews to ensure that the right people are in the right roles for future growth and there is no Single Point of Failures in the team. Drives development activities in the team, identifying development needs and solutions in line with business needs based on the Aon Development Framework. Drives and promotes the management and sharing of knowledge in the team of all client processes, tools and systems ensuring documentation is correct, up to date and in line with any statutory or legislative changes. Drives and promotes the identification and implementation of best practice across the team. Guides and supports colleagues in what is relevant and applicable for the domain or Business Area. Ensures updates and changes to processes are consulted with relevant stakeholders and the agreed change management processes are followed by colleagues. Owns and drives recognition practices in the team, responsible for recognizing colleagues and promoting the culture of recognizing others in the team. Manages Business Continuity and Disaster Recovery plans ensuring all activities and processes are completed and kept up to date SKILLS/COMPETENCIES REQUIRED: Strong project management discipline and experience leading projects independently and managing multiple projects simultaneously Should be flexible, keen on taking initiatives, accountable, have a collaborative approach with fellow colleagues, self-motivator, and leadership qualities Working with People as project teams: Should be able to maintain colleague data. Working with teams, staffing, resource allocation, demonstrate cultural awareness, participate in the development plans for the colleagues. Able evaluate and execute Process re-engineering Displays a high degree of business acumen Excellent communication and listening skills, Planning, Analytical and critical thinking capabilities, Problem Solving, Decision Making and negotiation skills In depth knowledge of project management practices Coaching/Mentoring - Intermediate Level Risk and Escalation Management Ensure Capacity and Workload management Effective People Management Effective Stakeholder Management Knowledge of Tableau, Power BI, VBA macros, R & Python 2564194
Posted 20 hours ago
3.0 - 6.0 years
4 - 7 Lacs
Gurugram
Work from Office
Job Title- IND Manager - Wealth - PA Operations Work Location- Gurgaon/Bangalore/Noida Shift Time - 12PM to 9PM People Manager role: Yes GENERAL DESCRIPTION OF ROLE: Lead an operations team of 12+ colleagues which is part of a larger 50+ project team that conducts surveys to collect compensation data from corporate & business firms and used the data to create reports that help clients benchmark the external market, or prevailing compensation trends on jobs or skill sets that are comparable to those within the client organization. Clients use this data to evaluate their standing vis-a-via other organizations. The process involves analysis of data which includes rigorous auditing of compensation data, querying clients for doubts/ clarification, removal of compensation outliers keeping in mind the market benchmarks, if any, and finally work on report generation. JOB RESPONSIBILITIES Leading, motivating, and mentoring direct reports and team members of pension administration, fostering collaboration, and resolving conflicts. Setting and monitoring key performance indicators (KPIs), providing feedback, and ensuring team members meet performance standards. Holds regular monthly connect with colleagues to review performance, discuss issues, manage expectations and provide constructive feedback. Analyses team outputs and identify issues or trends connected to errors and time-consuming tasks Accountable for overall team quality control, management of risks and escalations, audit and governance. Uses talent management tools including succession planning and talent reviews to ensure that the right people are in the right roles for future growth and there is no Single Point of Failures in the team. Identifying development needs and solutions in line with business needs based on the Aon Development Framework. Owns and drives recognition practices in the team, responsible for recognizing colleagues and promoting the culture of recognizing others in the team. The Manager provides support, coaching and delivers constructive feedback to team members and encourage all to take an active role in their own career development plan (CDP). Conduct risk analysis and mitigation - Understanding of high impact risks, develop mitigation plans and governance Provide process improvement ideas to simplify the process & reduce manual procedure. Ensures updates and changes to processes are consulted with relevant stakeholders and the agreed change management processes are followed by colleagues. Responsible for governance on project plan and milestones and do risk assessment Undertake direct end-client communication with team members to resolve any data-cleaning issues. SKILLS/COMPETENCIES REQUIRED Strong People/Team management skills Prior experience on Quality framework is a must Highly proficient with MS office tools An effective communicator, confident to express your own views and demonstrate excellent interpersonal skills Problem solving skills and time management skills Should be flexible, keen on taking initiatives, takes accountability & ownership on all project related aspects and have a collaborative approach with peers. Self-motivated and displays leadership qualities 2564130
Posted 20 hours ago
4.0 - 9.0 years
10 - 15 Lacs
Noida
Work from Office
Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there s really only one: Zones - First Choice for IT. TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center , Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on X @Zones, and LinkedIn and Facebook. Position Overview This position will be responsible for working across the organization to establish processes for i nfrastructure s pricing and solutioning for internal and external use. Specifically in the area of ITSM. The Sr. Project Manager serves as intake for customer questions and relays issues to appropriate PMO personnel. Work will include processing and tracking orders, managing project reports, and providing customer support. What you ll do as the Sr. Project Manager : The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Manage day to day operational activities for a portfolio of projects across various internal functional departments within Zones. Health and Safety Compliance: Adhere to safety protocols and ensure all installations meet safety and compliance regulations specific to client sites. Quality Assurance: Enforce clients established quality standards for installations and ensure compliance with industry best practices and relevant codes. Documentation: Ensure accurate and up-to-date project documentation, including project plans, status reports, change orders, network diagrams, and other relevant records. Vendor Management: Collaborate with external vendors and suppliers to obtain competitive quotes, select reliable partners, and manage their performance throughout the project lifecycle. Ensure vendors adhere to project schedules and quality standards. Budget Control: Develop and manage project budgets, track expenses, and ensure cost-effective solutions are implemented without compromising project quality or timelines. Network Design and Architecture: Work closely with network engineers to develop and review network designs and architecture that meet the clients requirements for performance, scalability, and security. Develop and update SOPs to help with new team members onboarding. Resource Management: Allocate and manage resources effectively to ensure the project is adequately staffed with skilled network engineers, technicians, and support personnel. Monitor resource availability and adjust staffing as necessary to meet project milestones. Post-Project Evaluation: Conduct post-project reviews to assess project success, identify areas for improvement, and document lessons learned for future projects. Be the escalation point for post implementation incidents and especially - MIMs. Schedule work with 3rd-party structured cabling partners, maintenance technicians, field network engineering, and remote engineers to deliver for customer facilities. Responsible for providing weekly status reports detailing financial performance, issues, & corrective actions. Set and manage project expectations with team members and other stakeholders, including the customer project manager, through regular and proactively scheduled meetings. Oversight and management of equipment installation and coordination of technical teams. Recommend improvements to processes, implementation technical procedures based on understanding of technology. What you will bring to the team: Minimum of 10 years experience serving in the cabling/networking project management capacity. Managed the day-to-day operational activities and projects budget. Worked with multiple 3rd-party companies for cabling, networking gear, and equipment rentals. Experience with scheduling services delivery for multiple concurrent locations, understanding of retail technology preferred, Used PMI methods in work products/project execution including change management, risk management, and issues management. Managed project forecast and actual invoicing on a weekly basis. Developed project resource and cost estimates. Performed detailed what-if forecasts based on changes to project scope, schedule, or resources. Managed & enforced SLAs with penalties. Managed projects with field-based deliverables, and practical experience with concepts such as technician utilization, ticket backlog, and workload balancing. Proactively developed and implemented risk mitigation strategies. Need to obtain or have obtained PMP Certification upon hire Zones offers a comprehensive Benefits package While we re committed to providing top-tier solutions, we re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color , religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from an employee s Form I-9 to federal records to confirm their eligibility to work in the United States.
Posted 20 hours ago
2.0 - 7.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Job_Description":" About Awign Expert: Awign Expert is an Enterprise focused platform that helps businesses Hire, Assess and Manage high skilled resources for Gig Based Projects. We provide our Experts a gateway to work for and build a freelance/consulting career with large scale Enterprises. We are a newly launched business division of Awign, which is one of the pioneers and currently the largest player in the Gig Economy in India. Here at Awign we are changing how the world works with a vision to uplift millions of Careers. Job Description We are seeking a skilled and proactive engineer with expertise in Kubernetes, Java-based applications, and cloud platforms (AWS/Azure/GCP), along with experience in ServiceNow for support ticket management. The ideal candidate will be responsible for maintaining cloud-native applications, troubleshooting production issues, and ensuring smooth operations through effective ticket handling and resolution. Key Responsibilities: Kubernetes & Cloud Operations: Deploy, manage, and monitor containerized applications using Kubernetes. Maintain and optimize cloud infrastructure (AWS, Azure, or GCP). Automate deployments and infrastructure using CI/CD pipelines and Infrastructure as Code (IaC) tools like Terraform or Helm. Monitor system performance, availability, and security. Java Application Support: Troubleshoot and debug Java-based microservices and APIs. Collaborate with development teams to resolve application issues. Participate in code reviews and suggest performance improvements. ServiceNow (SNOW) Support: Handle incident, problem, and change management via ServiceNow. Raise, track, and resolve support tickets in coordination with internal and external teams. Document root cause analysis (RCA) and resolution steps for recurring issues. Collaboration & Documentation: Work closely with DevOps, QA, and development teams. Maintain technical documentation, runbooks, and knowledge base articles. Participate in on-call rotations and provide timely support for critical issues. Required Skills: Strong hands-on experience with Kubernetes and container orchestration. Proficiency in Java and related frameworks (Spring Boot, REST APIs). Experience with cloud platforms (AWS, Azure, or GCP). Familiarity with ServiceNow or similar ITSM tools. Good understanding of CI/CD tools (Jenkins, GitLab CI, etc.). Knowledge of monitoring tools (Prometheus, Grafana, ELK, etc.) Qualification: Bachelors or Master\u2019s degrees in Computer Science, Computer Engineering, or related technical discipline. Ability to work independently and to adapt to a fast-changing environment. Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency. Requirements " , "Job_Type":"Contract" , "Job_Opening_Name":"SRE" , "Role_Code":"IN612" , "Experience_Required_Max":"8" , "State":"Karnataka" , "Currency":"INR" , "Country":"India" , "Zip_Code":"500001" , "id":"85902000019520465" , "Type_of_Engagement":"Monthly Contract","Publish":true,"
Posted 20 hours ago
10.0 - 15.0 years
25 - 30 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Job Title: Change Management Consultant Loation: Gurgaon Experience: 10-15 Years Shift Timings: 10 AM- 7PM Job Summary: We are seeking an experienced Change Management Consultant with a strong background in Consulting or Human Resources to lead and support organizational change initiatives in large-scale transformation projects. The ideal candidate will possess a strategic mindset, strong communication skills, and proven experience in driving change adoption across enterprise-level programs. Required Skills & Qualifications: Bachelor s or Master s degree in Human Resources, Business, Organizational Development, or a related field. 7+ years of relevant experience in Change Management , ideally within large-scale transformation projects . Prior experience working in consulting firms or corporate HR environments. Proficiency in change methodologies (e.g., ADKAR, Kotter s 8-step, Prosci ). Excellent stakeholder management, facilitation, and communication skills. Strong analytical and project management abilities.
Posted 20 hours ago
7.0 - 12.0 years
9 - 13 Lacs
Hyderabad
Work from Office
Were looking for a highly analytical and experienced Senior HR Business Partner (HRBP) to join our team. This role is perfect for a strategic HR professional who excels at leveraging data to drive business decisions and optimize HR initiatives. Youll partner closely with business leaders, providing expert HR guidance while also taking a lead role in developing insightful reports, dashboards, and visualizations that inform our people strategy. Strategic HR Partnership: Act as a trusted advisor to senior leadership, providing guidance and support on all HR-related matters, including talent management, organizational design, employee relations, performance management, compensation, and change management. Data-Driven Insights: Develop, analyze, and present comprehensive HR reports, metrics, and dashboards (e.g., turnover, recruitment effectiveness, engagement, diversity, compensation analysis). Visual Storytelling: Create compelling graphs, charts, and presentations to effectively communicate HR data and trends to various stakeholders, translating complex information into actionable insights. Trend Analysis & Forecasting: Identify HR trends, potential risks, and opportunities through data analysis, and proactively recommend solutions to support business objectives. HR Program Development: Collaborate with HR Centers of Excellence (COEs) to implement and optimize HR programs and policies, ensuring alignment with business needs and data-driven improvements. Employee Relations & Conflict Resolution: Manage and resolve complex employee relations issues, conducting thorough investigations and providing fair and consistent guidance. Talent Management: Support talent acquisition, onboarding, performance reviews, and succession planning processes, utilizing data to identify areas for improvement. Change Management: Lead and support change initiatives within the business units, ensuring smooth transitions and positive employee impact. Compliance & Policy: Ensure HR practices comply with all relevant labor laws and company policies. What Youll Bring: Bachelors degree in Human Resources, Business Administration, or a related field; Masters degree or HR certification (e.g., SHRM-SCP, HRCI-SPHR) preferred. 7+ years of progressive HR experience, with at least 3 years in an HR Business Partner role. Demonstrated expertise in HR data analytics, reporting, and visualization tools (e.g., Excel (advanced), Google Sheets, HRIS reporting modules, Power BI, Tableau). Strong analytical skills with the ability to interpret complex data, identify trends, and draw meaningful conclusions. Proven experience in creating and delivering impactful presentations and reports to senior leadership. Excellent communication, interpersonal, and influencing skills, with the ability to build strong relationships across all levels of the organization. Solid understanding of HR best practices and employment law. Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment. Strong problem-solving and decision-making abilities.
Posted 20 hours ago
5.0 - 8.0 years
12 - 16 Lacs
Pune
Work from Office
The Role Purpose / Mission As Sr. Technology Engineer / Technology Engineer - Core Design your mission is to be part of the mechanical design teams of GECIA who deliver & participate in the development of new components, products & technology for Atlas Copco, while helping Improve the technological advantage of our products and driving the technical competence of the GECIA teams You shall achieve this, by developing the technical competence towards deep understanding about core element, core components, field applications & Technology Platforms Key Responsibilities Timely execution of various NPI / NPD / Custom projects of core elements. Ensure GECIA s contribution in technological projects by providing Innovative design solutions. Ensure communication at PTM level and demonstrate GECIA s contribution to NPD Projects Drive the innovation project in the team to nurture innovative ideas and focus improvements on the product performance, cost, life, reliability, Sustainability. Understand the Market, Industry trends on the Technology and adapt the meaningful technologies for the team Promote Cross-Pollination of the technologies, by representing GECIA at various internal, external Technology forums Maintain the Knowledge management Portals, Databases, etc. to document the knowledge about Product, Process, People & Tool. Create reusable calculation templates, methodologies to design core components Define different CAD automation projects to automate repeated processes & to improve the quality Perform design review Able to manage multiple projects and deliverables on an aggressive schedule. Ability to communicate effectively. Ability to present ideas clearly. Coordinate and direct projects, making detailed plans to accomplish goals. Formulate the Check lists, Calculation Templates to ensure high quality through process approach. Co-ordinate internally & with clients for reporting status of task, presenting the queries and receiving the feedback Knowledge Requirement: Knowledge of various manufacturing techniques, processes & materials Knowledge of different compressor/Vacuum technology product desing and development System level dynamics study knowledge i.e., shaft, bearings, gears, rotors, impellers Knowledge of mechanical and thermal deformation calculation at system level Knowledge of casting & related process, sand casting, gravity die casting, Low pressure die casting & high pressure die casting is a plus Knowledge of assembly/fitment, GD&T & tolerance stack up analysis Understanding of Global engineering standards Can work with multiple CAD packages, Inventor, Catia, Creo Understanding of Product Life Cycle Management, Engineering Change Management & Product Sustenance Engineering, Technical support. Product Development Process (Concept-to-Product) Knowledge of Atlas Copco products would be an added advantage. What you can expect from us? This role is ideal for you, if you wish to challenge yourself on technology front and making GECIA a known competence center on specific Core design activities. This role gives you enough opportunities to build your professional network among technical fraternity within the group. This role also expects you to build a very strong network of local research institutes and bring the benefits for Atlas Copco What we expect of you? Experience Requirement: Hands on experience in design and development of Screw compressor/pump domain Knowledge of Compressor/pump design basics (e.g. Sizing calculation, Power rating calculations, Calculation for losses etc.) Geometrical parameters of Design Knowledge of Rotor profile generation and Optimization, Experience with operational issues, Performance prediction. Minimum 5-8 years of experience in Mechanical / Equivalent Engineering/Design domain. Expected Skills: Soft skills Dynamic, Result Oriented, Customer focused. Project Management Skills CAD & PLM packages like Catia, Creo, Inventor, Enovia Office 365 Personality requirements: You have excellent communication skills. You are entrepreneurial and are open to different cultures. You are very customer focused, enthusiastic, and professional. You can work under time pressure to respect deadlines. You can integrate smoothly into the existing team and stimulate the knowledge sharing between your colleagues. You are also able to collaborate easily with colleagues in the engineering departments from other divisions and product companies. You also maintain good relations with third parties. City - Pune Last Day to Apply 23/07/2025
Posted 20 hours ago
7.0 - 10.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Working at Atlassian Atlassians can choose where they work whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. ","responsibilities":" Be a trusted technology partner in driving alignment to the company s cross-channel vision and strategy, supporting Channel KPIs and delivering the highest value capabilities. Drive, develop and maintain numerous project deliverables that support the program throughout the change management cycle, including launch timelines, training delivery and adoption. Drive standardization, process consistency, and data quality across business processes. Build and maintain effective working relationships with SalesTech Product Management team and business stakeholders. Lead, guide, and support team members, and help streamline work processes to improve efficiency and consistency ","qualifications":" 7-10 years of solution, design and development experience in building solutions on Experience Cloud/Salesforce platform. Have 12+ years of overall work experience in building or supporting internal systems. Experience in building and supporting the future technology vision for Atlassian s RevOps Strategy in the areas of Lead Generation, Opportunity Management, Quote-to-Cash, Analytics & Insights. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit
Posted 20 hours ago
3.0 - 8.0 years
1 - 5 Lacs
Gurugram
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow App Engine Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as a vital link between clients and the systems or applications they utilize. Your typical day will involve engaging with clients to understand their needs, addressing any issues they encounter, and ensuring that our high-quality systems operate seamlessly. You will leverage your exceptional communication skills to provide support and solutions, ensuring client satisfaction and system reliability. Your role will also require you to interpret complex client issues and design effective resolutions based on your extensive product knowledge, contributing to the overall success of our operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Facilitate training sessions for team members to enhance their understanding of the application.- Develop and maintain comprehensive documentation for client interactions and resolutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow App Engine.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of application support processes and methodologies.- Ability to troubleshoot and resolve technical issues efficiently.- Excellent communication and interpersonal skills to interact with clients effectively. Additional Information:- The candidate should have minimum 3 years of experience in ServiceNow App Engine.- This position is based at our Gurugram office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 21 hours ago
15.0 - 20.0 years
11 - 15 Lacs
Pune
Work from Office
Project Role : Business Process Architect Project Role Description : Analyze and design new business processes to create the documentation that guides the implementation of new processes and technologies. Partner with the business to define product requirements and use cases to meet process and functional requirements. Participate in user and task analysis to represent business needs. Must have skills : SAP for Utilities Billing Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Process Architect, you will analyze and design new business processes to create documentation that guides the implementation of new processes and technologies. Your typical day will involve collaborating with various stakeholders to understand their needs, defining product requirements, and ensuring that the designed processes align with business objectives. You will engage in user and task analysis, translating business needs into actionable insights that drive efficiency and effectiveness in operations. Your role will be pivotal in shaping the future of business processes within the organization, ensuring that they are well-documented and effectively implemented. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders.- Develop and maintain comprehensive documentation of business processes and workflows. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP for Utilities Billing.- Good To Have Skills: Experience with process mapping and modeling tools.- Strong analytical skills to assess business needs and identify improvement opportunities.- Ability to communicate complex ideas clearly and effectively to diverse audiences.- Experience in change management and stakeholder engagement. Additional Information:- The candidate should have minimum 5 years of experience in SAP for Utilities Billing.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 21 hours ago
3.0 - 8.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : ServiceNow App Engine Good to have skills : ServiceNow IT Service ManagementMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, your typical day involves serving as the primary liaison between clients and the systems or applications they utilize. You will focus on maintaining high-quality service delivery, employing your exceptional communication skills to ensure that our world-class systems operate seamlessly. Your role will require you to accurately identify client issues and leverage your extensive product knowledge to design effective resolutions, thereby enhancing client satisfaction and system performance. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the development and implementation of best practices for system support.- Engage in continuous learning to stay updated on product features and enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow App Engine.- Good To Have Skills: Experience with ServiceNow IT Service Management.- Strong understanding of application support processes and methodologies.- Ability to troubleshoot and resolve technical issues efficiently.- Familiarity with system integration and data management principles. Additional Information:- The candidate should have minimum 3 years of experience in ServiceNow App Engine.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 21 hours ago
3.0 - 5.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Skill required: Trust & Safety - Workforce Management (WFM) Designation: Workforce Services Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. DUTIES AND RESPONSIBILITIESMonitor daily operational metrics (SLA/KPI s/Adherences etc...) on real time basis Publishing real time reports for performance monitoring ,coordinating with internal/ external stake holders as in when required Preparing RCA, Maintaining Downtime trackers , Proposing schedule changes to meet performance , Acting on Roster Swap / Week off Swap / Break Swap requested received through email or tool. Deliver timely ad hoc and standard operational reports Work with process subject matter experts from each functional team Assist in designing insightful report views (excel-based or tool-based or dashboards) Provide regular and ad-hoc results interpretation to Accenture management as requested What are we looking for Utilize data to identify trends and opportunities for improvement Work with other teams and stakeholders to identify opportunities to improve performance results in accordance with contractual agreements between Accenture, vendors and clients Perform Quality Assurance (QA) on reporting analysis performed by other reporting groups as needed KEY QUALIFICATIONS/S Graduate with 2 years of working experience with Metrics and Reporting Make/propose improvements to work products, services or processes Excellent oral and written communication skills. Comply with Accenture standards, procedures and policies Build skills (self or others) needed to execute responsibilities Working experience on WFM tools, applications and functions is preferredOVERALL PURPOSE OF JOB:Responsible to execute all WFM related activities as directed by function and/or supervisor. Exhibit collaboration and effective communication skills to generate quality outcomes. Whenever necessary do the root cause analysis for leadership and/or client. ** Willing to work in 24*7 environment with rotational shifts and Week offs . Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 21 hours ago
13.0 - 18.0 years
17 - 22 Lacs
Mumbai
Work from Office
Skill required: Supply Chain - Supply Chain Operating Model Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Manage planning, procurement, distribution and aftermarket service supply chain operations, helping clients realize $5 for every $1 spent on our servicesYou will be a part of Supply Chain Management team where in you will be accountable to manage the Supply Chain and provide insights which will help in increasing efficiency by doing away with waste and facilitating greater profits. It also involves management of the flow of goods and services and including all processes that transform raw materials into final products.To ensure all Planning relevant Master Data is complete and correct across all required systems. Creating the operating model for our clients including shaping the future structure of the organization including which capabilities should reside in-house or those that should be done by leveraging an ecosystem partner (determining which parts of the organization should be done at the corporate level, BU/brand or as a shared service), defining roles and responsibilities, creating performance management processes and KPIs. What are we looking for In this role you are required to identify and assess complex problems for area(s) of responsibilityInteraction is with senior management levels at a client and/or within Accenture, involving negotiating or influencing on significant mattersIndividual manages large teams and/or work efforts (if in an individual contributor role) at a client or within AccenturePlease note that this role may require you to work in rotational shiftsTo ensure delivery of an optimal end to end Supply plan for the assigned DRBU / Category considering cash, cost and service levers. Scenario workflow orchestration and approval for the DRBU / Category within defined levels. Review dashboards to highlight exceptions and drive required actions to mitigate as required. Approval of inventory stockholding or other relevant policies Creation & approval of new segmentation strategies. Approval of parameter automation policies as a result of segmentation strategies within defined levels. Make planning decisions for assigned DRBU / Category. Drive continuous improvement and change management in order to deliver sustainable change and the end game Operations vision Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 21 hours ago
5.0 - 10.0 years
7 - 14 Lacs
Telangana
Work from Office
Has Implemented Large Scale implementation in Saviynt minimum 2 or mid-scale 3 or small scale 4 Projects. Hands one on Saviyntdevelopment , enhancement and troubleshooting components and Troubleshooting. Has complete knowledge on Provisioning and Access governance Tool. Lead the SaviyntProject work, participate in Project Planning Meetings Support Saviynt Integrated Applications (on-premise, cloud SaaS Applications) using out-of-box Connectors, Custom Connectors for Accounts, Groups, Entitlements Aggregation, Correlation - Support Saviynt Access Re-certification process Support Saviynt Access Request Management Process - Support access review process and LCM workflows Support Provisioning track for Accounts provisioning Requirements: - 8 Plus years of experience in the field of IT services with over 5+ years of experience in Identity and access management SailPoint Implementation experience for at least three Projects Experience in development phase for all Saviynt components LCM, Governance, Compliance, Provisioning Platform. - Saviynt Vendor
Posted 21 hours ago
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