CCTV Application Engineer

Job detail:- Job Title: Application , Experience: 1 – 3 Years, Company: Digital Twin Solutions Location: Chennai Office (Tidel Park-Perungadi) Work Mode: On Site Qualification: BCA / MCA / B.Sc (IT/CS) / B.E (Computer Science/IT/Electricals or related field) Job Summary: We are looking for a proactive and technically skilled Application Engineer with 1–3 years of hands-on experience in supporting, implementing, and troubleshooting software applications in the domains of engineering, networking, or security (CCTV) software. The ideal candidate will work closely with clients, sales teams, and product developers to ensure the smooth deployment and operation of software products, while also addressing user issues and feedback effectively. Key Responsibilities: Install, configure, test, and support software applications for clients, both on premise and remotely. Provide technical support and training to clients and internal teams on application usage. Troubleshoot and resolve software-related issues and escalate complex problems to development teams when necessary. Collaborate with the product and QA teams to improve application performance and customer experience. Prepare and maintain technical documentation, user guides, and support materials. Conduct product demos, proof-of-concepts (POCs), and assist sales/pre-sales teams in technical discussions. Understand customer requirements and customize applications or solutions accordingly. Participate in system integration, API-level troubleshooting, and third-party software coordination. Monitor and ensure application uptime, performance, and responsiveness. Maintain strong client relationships through timely and eff ective communication. Required Skills: 1–3 years of experience as an Application Engineer or similar technical role. Strong knowledge of software installation, configuration, and maintenance.