Caller

Job Profile for Tele Calling Executive for Hansa Global Languages.

Key Responsibilities:

• Outbound Calling:

Initiate contact with potential clients through cold calls to introduce products or services. Data base of client will be given initially but later will be expected to find and source data.

Deliver prepared sales pitches and adjust messaging based on individual client needs. Training for the same will be provided.

• Lead Qualification:

Identify and assess potential sales opportunities by understanding client requirements.​

Document client information and categorize leads based on potential as well as category.

• Appointment Setting:

Schedule meetings – offline or online between potential clients and the project management team.​

Confirm appointments and provide necessary details to both clients and project management team.

• Follow-Up:

Religiously conduct follow-up calls to nurture leads to move through the sales funnel

• Data Management:

Maintain accurate, detailed and up-to-date records of all interactions.

Generate reports on daily/weekly call activities, lead status.

Skills and Qualifications:

• Communication Skills:

  Clear and persuasive verbal communication abilities.​ Fluent in English; proficiency in additional languages is a plus.

• Experience:

  Previous experience in tele calling is advantageous

• Resilience:

  Ability to handle rejection and maintain motivation. ​

• Localization Acumen:

  Basic knowledge of localization processes will be an added advantage but not a must.

• Organization:

  Efficient time management and record-keeping skills.​

• Technical Proficiency:

  Basic computer applications.​ Knowledge of excel and upwards will be an advantage.

• Education:

  Graduate

• Gender –

  Male or Female

Interested candidates please share your CV at meraj.shaikh@rkswamy.com