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3.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Job Purpose: Solutions Manager role is a people manager role to lead a team comprising of pre-sales and solution architects. The incumbent is responsible for country MGP targets. The incumbent will need to work closely with country manager and solutions director to strategize solutions business which includes hardware, software and services. The incumbent will plan, coordinate, and supervise all pre-sales activities supporting all business units. This individual will apply strong proven communication skills, problem-solving skills, and knowledge of best industry practices to guide his/her team on solutions initiatives and solutions events. The solutions manager will ensure that a career path is defined for solutions technical team development. He/she will recruit, lead and develop the team of pre-sales and solution architects to provide ongoing coaching and mentoring to maximize their performance. Responsibilities: Ensure to accept complete responsibility as well as accountability for solution initiatives. Attain approval, track, update and report to management related to solution initiatives. Ensure to define roles plus responsibilities throughout entire team member to support the business units. Prepare resource plan as well as allocate resources for pre-sales support. Perform as channel for internal communication to management. Head responsibility for complete team performance. Build solid relationships with suppliers and partners. Develop and manage direct relations with main stakeholders as well as subject matter experts involving internal, suppliers and partner ecosystem. Measure the team individual performance with SMART goals as well as priorities. Analyze data as well as interpret data focused on enhancing service delivery capabilities to support the solution initiatives. Identify and interpret customer requirements mainly for solution as well as services. Responsible for driving solutions business pipeline, Quarterly Business Reviews, Forecast Planning and Services Cadence. Responsible to access new supplier onboarding requirements and respond to supplier Distributor RFPs for solutions & services. Responsible to provide services budget for revenue and MGP targets by working with the respective Business units to identify core and growth services. Knowledge, Skills and Experience: Minimum level of education required: Bachelor’s Degree Previous working experience with a technology principal vendor is a must. Expertise in one of the key technology domains Minimum 3 years of people management experience leading a team of at least 10 people. Experience in P&L forecast, budgeting and produce the required management reports. Key Skills What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.

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175.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Requisition At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together! Role Description Operational Resilience is the ability of an organization to withstand, adapt to, and recover from unexpected disruptions such as cyberattacks, natural disasters or technical failures. It extends beyond business continuity by addressing both internal and external risks that could impact the delivery of products or services. Operational Resilience involves anticipating potential disruptions, strategizing preventive measures, and ensuring the organization can continue serving its customers without interruption during such events. Operational Resilience program is part of the Business Continuity Management (BCM) team in Enterprise Shared Services (ESS) Business Unit at American Express. This team works with colleagues across the Company to implement and oversee resilience, continuity, and response capabilities to safeguard employees, customers, and products and services. The team coordinates planning and preparedness for potential service disruptions and other crises. The team also coordinates global or regional crisis responses, monitors developing issues while assessing organizational preparedness, and drives after-action crisis analyses and reporting for senior leaders. As the Manager of Operational Resilience team, you will lead a team of professionals to build metrics, dashboard and deliver executive reporting aspects of the operational resilience program across the enterprise, to be compliant with interagency guidance on operational resilience. Join Team Amex and let's lead the way together. How will you make an impact in this role? Lead the development and implementation plan of Operational Resilience executive reporting dashboards, including day to day c ollaboration with internal business and technology stakeholders to develop measure of risk and performance metrics. Collaborate with key stakeholders and align the data requirements and cadence of reporting with data providers for the executive reporting dashboard requirements Build, test and implement Operational Resilience reporting dashboards for required committees and AXP Board Review the operational resilience reporting metrics of each identified critical business services with key stakeholders and publish to executive leadership across all levels of Line of Defence (LOD levels - 1 LOD, 2 LOD, 3 LOD) Partner with CBS owners and supporting teams to obtain and polish the reporting data on a regular cadence Partner with operational resilience teams in international markets to ensure consistent documentation and reporting for local market operational resilience implementations Stay updated on evolving global regulatory requirements around Operational Resilience and related reporting aspects Coach and lead a team of colleagues to deliver impactful results Lead with an external perspective – benchmark AXP Operational Resilience capabilities and reporting to peer companies Qualifications: Experience and Background: 5+ years’ experience in Risk Management and/or Business Continuity management and/or Operational Resilience Experience in partnering with Technologies teams to implement enterprise-wide programs Experience and/or knowledge of Archer/Service Now and related reporting tools (Tableau, Power BI) Strong understanding of American Express products, services, and organizational structure Strong problem-solving skills; ability to see the big picture with attention given to critical details Demonstrated ability to successfully manage multiple priorities under pressure. Familiarity with Operational Resilience regulatory requirements (e.g., SR 20-24, DORA, UK FCA regulations) is preferred Prior Work experience in Operational Resilience will be preferred Bachelor’s degree required; MBA or advanced degree preferred Strong/Advanced skills in Excel, Powerpoint and Metrics/MIS reporting is expected in this role Prior People Leadership is expected for this role Strong collaboration and effective communication are required skills for this role Leadership Skills: Proven people leader who can build, inspire, develop, and coach a team Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged Ability to communicate key risks to colleagues, business partners, and senior leaders Proven track record of liaising with different stakeholder groups and senior leadership teams We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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30.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality. Cadence customers are the world’s most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health. Invecas is a wholly owned subsidiary of Cadence. The Cadence Advantage The opportunity to work on cutting-edge technology in an environment that encourages you to be creative, innovative, and to make an impact. Cadence’s employee-friendly policies focus on the physical and mental well-being of employees, career development, providing opportunities for learning, and celebrating success in recognition of specific needs of the employees. The unique “One Cadence – One Team” culture promotes collaboration within and across teams to ensure customer success Multiple avenues of learning and development available for employees to explore as per their specific requirement and interests You get to work with a diverse team of passionate, dedicated, and talented individuals who go above and beyond for our customers, our communities, and each other—every day. Job Summary As a senior technical expert, you will be involved in designing and implementing Cadence’s next generation chiplet and subsystem SW. This involves working closely with SW & HW architects to implement the most efficient and scalable SW stack. You will lead the effort to create a fully customizable software stack to support different variants of the chiplets. You will also work with and guide other software developers as they implement different portions of the stack. You will have the opportunity to work on various IPs and subsystems, develop drivers wherever needed and develop system software that runs across subsystems. You will have a front-row opportunity to participate in the evolution of chiplet SW ecosystem as it is still in a very nascent stage right now. In this role, you will have the opportunity to work with product teams to influence product direction with your timely feedback and observations. This an excellent opportunity to work in a supportive and friendly work environment, where we are vested in each other’s success, and are passionate about technology and innovation. Job Responsibilities Lead the SW architecture for various Subsystem/Chiplets Work on various standardized architectures and protocols for scalability and interoperability across various chiplets Contribute to SW architecture efforts based on SW design knowledge and experience. Provide inputs for architecture planning by carrying out study and experiments. Design for high level of configurability, automation and re-use Work with all stake-holders – across HW, Tools and SW teams for smooth and timely execution Define the development flow and processes with proper coding guidelines, static analysis, code reviews and QA to realize high quality SW. Lead the teams technically, review their documents & code and help with troubleshooting Qualifications BE/BTech/ME/MS/MTech in Electrical/Electronics Experience And Technical Skills Required 2 to 5 years of experience in SoC SW development Strong experience in embedded software, firmware, BSP, driver development Experience in pre-silicon and post-silicon software development for 3 or more SoCs. Strong experience on porting and using multiple RTOSes and/or high level Operating Systems Good understanding of SoC architectures, and processor (ARM/RISC-V) architectures Good understanding of various peripheral interfaces and protocols (PCIe, USB, I2C, SPI, I2S, MIPI) Behavioural Skills Required Must possess strong written, verbal and presentation skills Ability to establish a close working relationship with customers, peers and management Explore what’s possible to get the job done, including creative use of unconventional solutions Work effectively across functions and geographies Push to raise the bar while always operating with integrity Swiftness, nimbleness and a sense of urgency to get the job done with high quality and in a timely manner. We’re doing work that matters. Help us solve what others can’t.

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0 years

0 Lacs

Āīzawl

On-site

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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0 years

0 Lacs

Shillong

On-site

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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0 years

4 - 9 Lacs

Kohima

On-site

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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0 years

0 Lacs

Agartala

On-site

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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0 years

0 Lacs

Kolkata, West Bengal, India

Remote

Overview Overview Hyland Software is widely known as a great company to work for and a great company to do business with. Being a leader in providing software solution for managing content, processes, and cases for organizations across the globe we enabled more than 20,000 organizations to digitalize their workplaces and transform their operations. Currently we are looking for the position of Product Manager 2 The Product Manager 2 drives the creation and refinement of user stories manages team backlogs and ensures deliverables align with evolving customer and business needs. This role collaborates closely with engineering research and cross-functional teams to gather insights address risks and guide product development based on customer feedback and strategic objectives. What You Will Be Doing Product Scope & Technical Expectations: The role requires strong awareness of backend technologies and familiarity with enterprise-grade platforms. Experience/ Aware of ECM systems (e.g., Alfresco) would be a significant advantage. The product is in a mature, retention-oriented phase, so understanding product lifecycle management and technical debt trade-offs is important. Key Capabilities & Working Style Proven experience and very well versed in agile delivery environments, using tools like Jira and Confluence. Ability to operate in globally distributed teams, with open and direct communication. Prior exposure to international customer-facing products is highly valued. Strong stakeholder alignment and ability to own feature delivery end-to-end in a scaled platform context. Assist with the creation of the platform product roadmap and aid in the prioritization of features that drive the most beneficial use of company resources Work with internal stakeholders in order to use industry data to quantify addressable market and product profitability; help prioritize and developer the platform product vision and roadmap. Assist in the management of prioritization of work across the program in line with the overall, current, and future priorities of the program and business plan. With oversight, contribute to the product lifecycle management of platform capabilities and features; use data to ensure that the appropriate investment is being made on the capabilities that best serve customers. Create and maintain supporting documentation that defines the business features and requirements; ensure appropriate platform feature backlog management and development progress against established timelines for content services roadmaps in partnership with technical peers. Assist in the communication delivery pertaining to the definition of a minimally viable product to the appropriate software architectural leads to execute product vision Ensure all initiatives moving through the solutions framework are ready for release and all departments are prepared. Coordinate with stakeholder teams within all departments to complete launch readiness activities in accordance with the company’s release cadence. Assist with ensuring the delivery of training programs to support the launch of products; evangelize new and existing capabilities with internal stakeholders. Participate in internal, industry, and customer events Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland’s Information Systems Security Policy. What Will Make You Successful Bachelor's degree in Computer Science or related field and relevant work experience A candidate with experience managing complex backend systems or working on large-scale platforms. Comfortable navigating mature products where incremental improvements and integrations are the norm. Participate in Agile ceremonies such as sprint planning, daily stand-ups, reviews, and retrospectives. Prioritize and manage the product backlog, ensuring the development team delivers maximum value Experience making data driven decisions which have enabled high growth Experience in technology product management Experience in business and spend analytics Experience with product life cycle management from conception to launch Analytic and strategic thinking, solid decision making skills Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with a variety of cross-functional roles with executive presence. Collaboration skills, applied successfully within team as well as with all levels of employees in other areas Proficient in system analysis, procedure analysis and problem resolution Organizational skills, including demonstrated prioritization skills in a rapidly changing environment Ability to influence, motivate and mobilize team members and business partners Executive-level leadership and business acumen skills capable of engaging with various leadership levels. Passionate, competitive and intellectually curious Drive to learn and stay current professionally Strong knowledge of technology product management Demonstrated knowledge of the software development life cycle Up to 50% travel time required Hyland’s Offering We’re proud of our culture and take employee engagement seriously. By listening to employees’ feedback, we’re able to provide meaningful benefits and programs to our workforce. Learning & Development - development budget (used for certifications, conferences etc..), tuition assistance program, 4,000+ self-paced online courses, instructor-led webinars, mentorship programs, structured on-boarding experience full of trainings, dedicated Learning & Development department supporting our employees. R&D focus – cutting edge technologies, constant modernization efforts, dynamic and innovative environment, dedicated R&D Education Services department to help you grow. Work-life balance culture – flexible work environment and working hours (we are working in task-based system!), possibility to work from home, we value trust, and we believe efficiency does not depend on your actual location, however we would like to spend time together in the office! Well-being - private medical healthcare, life insurance, gym reimbursement. Community Engagement – Volunteer time off (24h/year). Diversity & Inclusion – employee resource groups, inclusion benefits and policies Niceties & Events – snacks and beverages, employee referral program, birthday, baby gifts and employee programs If you would like to join the company where honesty, integrity and fairness lie in the bottom of values, where people are truly passionate about technology and dedicated to their work – connect with us! We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, gender identity or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

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8.0 years

0 Lacs

Delhi, India

On-site

KEY ROLES & RESPONSIBILITIES We are looking for an experienced, strategic, and creative Manager-Digital Marketing to lead and drive the digital presence of our organization. This role will manage end-to-end digital marketing activities with a strong focus on social media strategy and executio n, website managemen t, and email marketing/newsletter s. The ideal candidate is both an innovative storyteller and an analytical thinker who can translate data into actionable insights. You will play a central role in building brand awareness, engaging our target audiences, and converting digital touchpoints into measurable results . Social Media Management (60%) Develop and implement a holistic social media strategy aligned with the organization’s communication goals and brand tone. Manage day-to-day operations across platforms, including Instagram, LinkedIn, Facebook, X (formerly Twitter), and YouTube Create high-quality, engaging, and timely multimedia content (graphics, videos, carousels, reels, etc) Create bi-weekly high-quality, engaging, and timely multimedia content (graphics, videos, carousels, reels, etc.) for AIFT leadership. Build and manage a social media content calendar to ensure consistent posting cadence and strategic alignment with campaigns, observances, and organization-wide milestones. Coordinate between internal teams (communications, programs, partnerships) to gather stories, visuals, and updates that feed into digital content pipelines. Monitor conversations, engage followers, and manage online communities in real time. Track KPIs such as reach, engagement, shares, follower growth, and click-through rates; generate monthly performance reports with actionable insights via Hootsuite. Stay current with social media trends, best practices, and platform algorithm updates to adjust strategy as needed. Manage donor visibility and social media mandates to increase reach and strengthen partnerships. Website Management (20%) Oversee the organization's website and ensure that it reflects the brand’s identity and messaging accurately. Manage content updates, including blogs, news, people page, media mentions, events, and landing pages. Collaborate with designers/developers to enhance site functionality, accessibility, and mobile responsiveness. Implement/optimize SEO best practices, including keyword research, metadata, alt text, internal linking, and backlink strategies. Monitor website traffic and user behavior using Google Analytics to guide optimization. Ensure that all website content is optimized for performance, speed, and usability, and aligned with digital marketing goals (e.g., lead generation, donations, signups, etc) Email Marketing & Newsletters (10%) Plan, create, and execute compelling email marketing campaigns tailored to segmented audiences using platforms like Virtuous. Produce quarterly newsletters featuring organizational updates, blog content, success stories, impact reports, event promotions etc. Write engaging, audience-centric copy that drives clicks and conversions. Manage email databases and segment lists for more personalized outreach. Monitor and report on performance metrics such as open rates, click-through rates, bounce rates, and conversions. Conduct A/B testing to optimize subject lines, layouts, CTAs, and send times. Knowledge Management (10%) Maintain a well-organized social media repository that archives all published post copies, links, and associated media assets to ensure easy reference, consistency in messaging, and efficient content repurposing across platforms. Regularly update the MoU tracking sheet to ensure donor mandates—such as visibility through social media, newsletters, events, and other deliverables—are consistently documented, monitored, and fulfilled on time. Regularly update the PR tracker with all media mentions, press coverage, and published articles to ensure accurate and timely documentation of organizational visibility. Regularly update the monthly Global Marketing tracking sheets—both internal and external-facing—to monitor progress against annual marketing goals and provide timely insights for strategic decision-making. Compile, organize, and maintain monthly CD memo updates with key regional developments, project highlights, and strategic milestones across program, ensuring consistency in internal reporting, facilitating cross-learning, and maintaining alignment with organizational priorities. Education, Qualification & Skills required Bachelor’s degree in marketing, Communications, Media, Digital Arts, or a related field preferred. 5–8 years of demonstrated experience in digital marketing, ideally with specific roles managing social media, websites, and email communications. Proven ability to develop and manage multi-platform strategies and content calendars. Strong writing, editing, and storytelling skills tailored for digital audiences. Hands-on experience with social scheduling tools and email marketing platforms. Competency in design tools such as Canva or Adobe Creative Suite for basic graphic and video content. Working knowledge of SEO, Google Analytics, and website optimization principles. Excellent project management skills, with the ability to juggle multiple priorities and meet deadlines.

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5.0 years

5 - 6 Lacs

Hyderābād

On-site

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Assisted and Online Account Opening team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery & execution efforts and market research to uncover customer solutions and integrate them into the product roadmap Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition Be a center for knowledge – The candidate has deep curiosity and interest in maintaining product controls, monitoring, setting the standard for the team as it relates to our controls environment and ability to drive and strengthen the control framework Manages key relationships – Work with engineering, architecture, product, control & compliance stakeholders and data analytics to drive decision making Communicates effectively and often – Be vocal. Share strategy, roadmap, progress, and insights broadly and systematically. Craft the narrative and cadence for different partner and stakeholder audiences. Explain the “why” behind the importance of your work Be a Technical & Customer Problem Solver – Ask questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our plans for the future for these technical products Heightened focus on holding self and others accountable to how we do business and follow the code of conduct as it relates to policies in place Be the focal for audits and operational excellence across the organization Required qualifications, capabilities, and skills 5+ years of experience or equivalent expertise in product management or a relevant domain area Advanced knowledge of the product development life cycle, design, and data analytics Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management A customer & control obsessed individual with the ability to build and maintain good, productive relationships with engineers and technical partners, and an ability to translate customer & control needs into clear product delivery or technical requirements. Demonstrated ability to build a robust partnership with the Quad (Product, Experience, Tech / Architecture / Data & Analytics) to achieve superior results Good team player and leader inspires action and performance of their team and builds credibility across the enterprise. Ability to translate disparate insights and data sources into clear, measurable, scalable features and deliverables. Demonstrated ability to drive change through influence and collaboration across a matrix organization in a highly dynamic environment. Good partnership, consulting, and influence skills Preferred qualifications, capabilities, and skills Demonstrated prior experience working in a highly matrixed, complex organization Deep understanding of a risk and controls environment, controls, compliance and legal engagement and their leadership as key end users and stakeholders and experience rolling out mission-critical software to the field Passionate and vocal, balanced with a willingness to learn and collaborate and work across all levels and backgrounds Structured thinker, effective communicator, concise and impactful with excellent written and oral communication skills Ability to influence stakeholders with diverse points of view and maintain grounded and productive discussions, including senior leadership level audience Experience working in financial services, acquisition, digital products, online and mobile platforms, and product controls, etc.

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0 years

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Bengaluru, Karnataka, India

On-site

Job Details Job Description: SW: Python, C++/C#, UI Automation, Windows, Powershell/Batch programing Degree: MTechCollege: VIT Vellore, NITs Qualifications You must be pursuing a Masters degree in Computer Science, Computer Engineering, Software Engineering, Embedded Systems or related field. ? Preferred qualifications include: o Knowledge in one or more of C/C++/Python programming languageso Knowledge of software design, development, and validation processes.o Knowledge of Operating systems and Computer Architectureo Familiarity with Intel's client platforms and related architecture.o Familiarity with Windows device driver model and architecture is a plus.o Excellent communication and interpersonal skillso Curiosity and eagerness to learn, ability to work in a team Job Type Student / Intern Shift Shift 1 (India) Primary Location: India, Bangalore Additional Locations: Business Group The Client Computing Group (CCG) is responsible for driving business strategy and product development for Intel's PC products and platforms, spanning form factors such as notebooks, desktops, 2 in 1s, all in ones. Working with our partners across the industry, we intend to deliver purposeful computing experiences that unlock people's potential - allowing each person use our products to focus, create and connect in ways that matter most to them. As the largest business unit at Intel, CCG is investing more heavily in the PC, ramping its capabilities even more aggressively, and designing the PC experience even more deliberately, including delivering a predictable cadence of leadership products. As a result, we are able to fuel innovation across Intel, providing an important source of IP and scale, as well as help the company deliver on its purpose of enriching the lives of every person on earth. Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Position of Trust N/A Work Model for this Role This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change. Legal Disclaimer It has come to our notice that some people have received fake job interview letters ostensibly issued by Intel, inviting them to attend interviews in Intel’s offices for various positions and further requiring them to deposit money to be eligible for the interviews. We wish to bring to your notice that these letters are not issued by Intel or any of its authorized representatives. Hiring at Intel is based purely on merit and Intel does not ask or require candidates to deposit any money. We would urge people interested in working for Intel, to apply directly at https://jobs.intel.com/ and not fall prey to unscrupulous elements.

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175.0 years

8 - 9 Lacs

Gurgaon

On-site

Requisition At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Join Team Amex and let's lead the way together! Role Description Operational Resilience is the ability of an organization to withstand, adapt to, and recover from unexpected disruptions such as cyberattacks, natural disasters or technical failures. It extends beyond business continuity by addressing both internal and external risks that could impact the delivery of products or services. Operational Resilience involves anticipating potential disruptions, strategizing preventive measures, and ensuring the organization can continue serving its customers without interruption during such events. Operational Resilience program is part of the Business Continuity Management (BCM) team in Enterprise Shared Services (ESS) Business Unit at American Express. This team works with colleagues across the Company to implement and oversee resilience, continuity, and response capabilities to safeguard employees, customers, and products and services. The team coordinates planning and preparedness for potential service disruptions and other crises. The team also coordinates global or regional crisis responses, monitors developing issues while assessing organizational preparedness, and drives after-action crisis analyses and reporting for senior leaders. As the Manager of Operational Resilience team, you will lead a team of professionals to build metrics, dashboard and deliver executive reporting aspects of the operational resilience program across the enterprise, to be compliant with interagency guidance on operational resilience. Join Team Amex and let's lead the way together. How will you make an impact in this role? Lead the development and implementation plan of Operational Resilience executive reporting dashboards, including day to day collaboration with internal business and technology stakeholders to develop measure of risk and performance metrics. Collaborate with key stakeholders and align the data requirements and cadence of reporting with data providers for the executive reporting dashboard requirements Build, test and implement Operational Resilience reporting dashboards for required committees and AXP Board Review the operational resilience reporting metrics of each identified critical business services with key stakeholders and publish to executive leadership across all levels of Line of Defence (LOD levels - 1 LOD, 2 LOD, 3 LOD) Partner with CBS owners and supporting teams to obtain and polish the reporting data on a regular cadence Partner with operational resilience teams in international markets to ensure consistent documentation and reporting for local market operational resilience implementations Stay updated on evolving global regulatory requirements around Operational Resilience and related reporting aspects Coach and lead a team of colleagues to deliver impactful results Lead with an external perspective – benchmark AXP Operational Resilience capabilities and reporting to peer companies Qualifications: Experience and Background: 5+ years’ experience in Risk Management and/or Business Continuity management and/or Operational Resilience Experience in partnering with Technologies teams to implement enterprise-wide programs Experience and/or knowledge of Archer/Service Now and related reporting tools (Tableau, Power BI) Strong understanding of American Express products, services, and organizational structure Strong problem-solving skills; ability to see the big picture with attention given to critical details Demonstrated ability to successfully manage multiple priorities under pressure. Familiarity with Operational Resilience regulatory requirements (e.g., SR 20-24, DORA, UK FCA regulations) is preferred Prior Work experience in Operational Resilience will be preferred Bachelor’s degree required; MBA or advanced degree preferred Strong/Advanced skills in Excel, Powerpoint and Metrics/MIS reporting is expected in this role Prior People Leadership is expected for this role Strong collaboration and effective communication are required skills for this role Leadership Skills: Proven people leader who can build, inspire, develop, and coach a team Excellent relationship, collaboration, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged Ability to communicate key risks to colleagues, business partners, and senior leaders Proven track record of liaising with different stakeholder groups and senior leadership teams We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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0 years

0 Lacs

India

On-site

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New-To-bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, WhatsApp banking wherever possible Key Responsibilities Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"

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0 years

0 Lacs

Guwahati

On-site

About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.

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175.0 years

0 Lacs

Gurugram, Haryana, India

On-site

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Functional Description: Enterprise Data Risk Management (“EDRM”), within the Global Risk & Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. EDRM is hiring a Manager, who will play a pivotal role in setting up the new transaction testing function within the Enterprise Data Risk Management team to ensure financial transactions are accurate, complete and adhering to regulatory standards. Role & Responsibilities: Plan, execute and oversee detailed transaction testing across various card products and systems to validate data feeding into regulatory reports. Design and implement a risk-based approach to determine the prioritization and cadence of reviews for transaction testing of regulatory reports to mitigate and prioritize data risks. Trace transactions from reported values to points of origin to ensure accuracy and completeness. Analyze large datasets to identify discrepancies, anomalies, and gaps in reported values by performing validations against source systems/points of origin. Develop tailored testing methodologies aligned to the regulatory reporting processes and underlying transaction data complexity. Implement transaction testing across regulatory reports to validate accuracy and completeness of reported values against the points of origin. Design and prepare 2LoD transaction testing review reports summarizing the approach, testing methodology and outcomes inclusive of findings, if any. Document testing processes outcomes - including issues, results and overall accuracy. Align findings and gaps identified in transaction testing with the 1LoD teams to then review remediation strategies, plans and actions. Prepare and report updates on transaction testing and identified data risks to senior management. Stay abreast of changes in banking regulations and reporting requirements (e.g., FFIEC, FRB, OCC, FDIC) to ensure transaction testing aligns with current mandates, regulations, industry standards, emerging trends and overall best practices. Independently handle projects and drive solutions across multiple stake holders. Display thought leadership, drive processes, and support work/life balance initiatives. Minimum Qualifications: Advanced degree in Finance, Accounting, Business Administration, Risk Management, or other related discipline is preferred. Bachelor’s degree in applicable field is required. Minimum of 5-7 years of experience in reg reporting, audit, compliance or risk management within the banking or financial services industry. Demonstrated experience in transaction testing, data validation and analysis is preferred. Experience or understanding of financial analytics, reporting, data analytics, data controls and data transformation logics. Utilize a proven data and business analytics background to develop winning strategies and drive business decision making. Familiarity with Risk Management practices and applicable regulatory requirements. Knowledge, experience, or familiarity in regulatory reporting (FR2052a, FRY15, FRY9C, etc.), audit, US GAAP and financial accounting is preferred. Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms. Proficient in using data analysis tools (e.g., Excel, SQL), and knowledge of database systems. Excellent analytical, problem-solving, and critical thinking skills. Strong verbal and written communication skills, including the ability to explain complex problems and ideas clearly and succinctly to senior management. Effectively manage multiple, and often conflicting, priorities under tight timeframes and adapt to frequent change. Work independently and across a matrix organization, with excellent relationship building skills and the ability to influence partners. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

About Us Exotel is the emerging market’s leading full-stack customer engagement platform and business-focused virtual telecom operator. Incorporated in 2011, Exotel’s cloud-based product suite powers 50 million daily engagements across voice, video and messaging channels. Exotel powers unified customer engagement to over 6000 companies in 60+ countries, including India, SE Asia, the Middle East, and Africa. Today, some of the fastest-growing companies in the emerging markets (Ola, Swiggy, Flipkart, GoJek, Byju’s, Urban Company, HDFC Bank, Zomato, Oyo, etc.) manage their customer engagement with Exotel’s suite of communication APIs, Ameyo’s omnichannel contact centre (merger), and Cogno AI‘s conversational AI platform (acquisition) over the cloud. They’re a $100 million Series D funded company with $60 million in ARR. About the Role As a Customer Success Manager at Exotel, you will play a pivotal role in ensuring the success and satisfaction of our customers, particularly within the International(Africa) cluster. Prior experience in a Presales/Solutioning role facing customers is preferable You will be responsible for driving retention revenue targets, identifying upsell/cross-sell opportunities, and fostering new logo sales. Additionally, you will collaborate closely with Account Directors to align with company goals and revenue objectives. This role demands a strategic mindset, strong technical acumen, and a deep understanding of customer needs in the communication technology sector. Key Responsibilities: Manage a portfolio of enterprise customers serving as their primary business point of contact with high-touch engagement throughout their CX journey Understand customers’ business value drivers, success criteria, and KPIs to develop Customer Success Plans (actionable blueprints by which Exotel and its customers can achieve mutual success) Establish a regular cadence of Executive Business Reviews with the customer to track progress towards their stated business objectives Track and monitor adoption and facilitate renewal within assigned accounts. Put plans in place to avoid down sells, revenue erosion or non-renewal Act as a pre-sales expert and Technical Account Manager, facilitating technical conversations and ensuring smooth onboarding processes. Collaborate with sales teams throughout the sales cycle, from deal introduction to closure, ensuring seamless delivery and customer satisfaction. Proactively identify potential business leads for further business opportunities to support account growth, upsell and expansion. Stay abreast of AI-backed solution strategies to align with Exotel's futuristic product roadmap. Lead by example in a startup-like environment demonstrating initiative and leadership in driving customer success initiatives. Leverage prior experience in similar organizations and knowledge of CPaaS, CCaaS, and Conversational AI products to enhance customer experiences. Serve as a strategic CSM, balancing customer-facing responsibilities with strategic planning and execution. What do we look for? Bachelor's degree in a technology or a Business Administration related field. 3-7 years of experience in a technology-related field (preferably a SaaS industry), with a focus on customer success management and/or enterprise account management. Proven track record of managing and selling to large enterprise customers, preferably in the communication technology sector. Strong understanding of CPaaS, CCaaS, and Conversational AI products, with prior experience being a plus. Extremely strong customer-facing skills, including the ability to present to C-level and build relationships Leadership, interpersonal and communication profile that unifies, influences, and inspires cross-functional teams to meet the changing needs of customers Strategic mindset with the ability to identify and capitalize on business opportunities Demonstrated leadership abilities, with experience thriving in dynamic and fast-paced environments. Willingness to travel as needed.

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5.0 years

0 Lacs

Batala, Punjab, India

Remote

About TrialX Founded by Columbia University alumni, TrialX is a life-sciences technology company empowering every citizen to contribute to health research—on Earth and in space. Our SaaS platform streamlines patient recruitment, remote data collection, and participant engagement for pharmaceutical sponsors, CROs, and academic medical centers. Our Values Customer Delight - We obsess over outcomes that improve patients’ lives and sponsors’ success. Product Excellence - We craft secure, reliable, beautifully simple products that users love. Restless Innovation - We hack, prototype, and iterate—never satisfied with “good enough". Lifetime Learning - We read, test, share, and teach—growing ourselves as we grow the company. Position Summary You will serve as the servant-leader for a single, dedicated Product Engineering team that ships releases on a fixed cadence. Your mission is to run the team’s Scrum ceremonies, uphold our SDLC and software-validation standards, and keep the release train running predictably and transparently. Responsibilities & Impact Cadenced Release Delivery - Own the release calendar; lock sprint goals and ensure each increment meets Definition of Done and validation requirements. Coordinate cut-over tasks with DevOps and QA. Scrum Facilitation - Plan and run all ceremonies—Sprint Planning, Daily Stand-ups, Backlog Refinement, Reviews, and Retrospectives—ensuring time-boxing and clear outcomes. Team Coaching & Continuous Improvement - Coach the team in Agile principles, foster self-organization, and turn retro feedback into actionable experiments that raise velocity and quality. Backlog Stewardship - Partner with the Product Manager to keep the backlog groomed, prioritized, and understood. Confirm that user stories are INVEST-ready before sprint commitment. Risk & Impediment Management - Surface blockers early, own their resolution, and communicate impact on scope or timeline to stakeholders. Jira & Reporting Excellence - Configure and maintain Jira workflows, boards, dashboards, and automated reports (velocity, burndown, cycle time). Provide crisp weekly status summaries. Documentation & Validation - Ensure sprint artifacts—user stories, acceptance criteria, test evidence, release notes—are complete, version-controlled, and audit-ready under HIPAA/GDPR/21 CFR Part 11 guidelines. Qualifications 3–5 years as a Scrum Master or Agile Project Manager for a product engineering team Demonstrated success delivering time-boxed releases in a regulated SDLC (HIPAA, ISO 27001, FDA, or similar) Expert-level Jira skills: custom workflows, JQL, dashboards, Advanced Roadmaps, REST API integrations Solid understanding of Agile metrics and how to leverage them for continuous improvement Excellent facilitation, conflict-resolution, and written/verbal communication skills Certifications: CSM, PSM II, or equivalent Bonus Points Experience with life-sciences or eClinical products Background supporting SOC 2 or GDPR audits

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2.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description Project Administrator – Contracts & Order Management Pune-India The candidate will work on Order Management, Order of Material, Good Receipt and they will report to Team Lead and have a hybrid schedule in Pune, India. Your Responsibilities Review material demand from engineers, check parts availability in the system, coordination with the respective team (master data/ETO) to get the parts active, generate the material demand (Purchase Requisition) in the system. Execute processes in compliance with established SOPs and guidelines. Performs a wide variety of administrative/Operational duties for assigned team(s) & function(s) globally. Responsible for gathering and summarizing enabling data to execute assigned tasks. Contacting supplier for ROHS certificate, coordinate with the engineers/project team all requirement needed to create the purchase requisition for material fulfilment. Provide administrative support on activities related to a customer order; from receipt through closure including procurement of goods & services from specified suppliers that are moderate to high in complexity and following all relevant procedures. Work with required regional & domestic stakeholders to ensure compliance & smooth processing of the activities/processes assigned. Extract data (from business systems, SAP / IFS / others) & publish necessary reports required by the various regional partners as per the established cadence & guidelines. Contribute to Root cause analysis for any deviation highlighted by the regional stakeholders, required documentation of the said deviations and responding to audit processes as & when required. Use the various official tools available like conference calls & emails for frequent interaction with peers/regional partners on discussion related to processes, feedback, presentations & other updates on a regular basis. Coordinate with multiple teams across organization for required updates, timely material delivery/availability and receipts, Act as a Point of Contact for acknowledging & addressing internal customers queries related to tasks assigned. Participate & actively contribute to continuous improvement initiatives & reporting/documenting enhancements to improve productivity. Enthusiastic to work & adapt in a dynamic. Able to manage difficult situations in a professional and commercial manner. Self-motivated, flexible and someone who holds self-accountable for completing own tasks/responsibilities, but also contributes to others 'Efforts', as required. Work closely with stakeholders for the optimization of processes, identify process improvement opportunities and areas for continuous improvement. Ability to effectively interface with internal and external stakeholders (in varying roles and departments); provide succinct information on time & as requested. Strong passion for delivering excellent customer experience. Strong ability to clearly articulate & convey the understanding to peers & customers. The Preferred - You Might Also Have Bachelor's degree in science/ commerce/ business administration or equivalent. Minimum of 2+ years of experience in Business Operations and order Management. Should have exposure to Global Work style, engagement with clients while sitting at remote locations. Willing to work in flexible business shifts / global time zones including NA/LA time zone to drive business stakeholder connect. Prior experience of working in business operations with hands-on experience of material management /supply request/Shopping Carts/material tracking/shipping / good receiving functions as required. Procurement are a plus. Exposure around audits and services contracts is a plus. Lean SixSigma certifications is plus. What We Offer Our benefits package includes … The ability to collaborate with, learn from colleagues in a complex, global organisation. We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities. Hybrid work-from-home and at a determined Rockwell Automation facility. Corporate Social Responsibility opportunities, Support from our 24/7 employee assistance program. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. ; Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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9.0 years

0 Lacs

Thane, Maharashtra, India

On-site

This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description Role : As the Contract Administration and Operational Governance lead, you will play a key role in the oversight and management of the ASM Outsourced service provider. In this position, you will be responsible for coordinating the commercial monitoring of the vendor and facilitating the resolution of disputes/Issues/Risks arising in the operations of the Services. This will include establishing and operating the Agreement Governance structures, Obligations & Deliverables tracking, measurement and reporting of Supplier activities in supporting the Agreement, facilitating vendor and business unit issue identification / management and coordinating problem escalation and dispute resolution. Primarily responsible for overseeing Contract Administration activities, including working with the Legal Department to interpret contract language, coordinate the drafting of new amendments/changes and negotiating changes to the Agreement with Service Providers, as well as coordination activities for Dispute Resolution and developing New RFPs Maintaining a thorough working knowledge of all aspects of the Contract Agreements Coordinate and facilitate the issuance of formal Notices to the Service Provider Managing the process for WTW requests for changes of Service Provider personnel Maintaining the Agreement risk mitigation plans for the Services Assisting the ASM Outsourcing provider in maintaining the governance processes required for the effective management of the Services Track supplier performance against SLAs and KPIs, recommend corrective actions, and collaborate on improvement initiatives. Maintain an effective relationship with Supplier commercial team(s) for effective issue resolutions. Act as a liaison between internal stakeholders and Service Providers, ensuring alignment on contractual obligations and governance decisions. Monitor Supplier’s compliance with contract terms and conditions, service level agreements, and status of critical deliverables. Ensure compliance with contractual terms, support audits, and complete Supplier Risk Assessments Facilitate timely problem resolution to minimize impact of service disruptions on WTW. Monitor deliverables and obligations (D&O) tracking in collaboration with Supplier Assist in the Interpretation of the contract as needed by the business lines Participate in the Governance meetings to ensure commercials are addressed as part of all decisions in governance forums Maintain and track a contract calendar of events to proactively trigger oversight from relevant team members for time dependant activities and meetings Assist the Supplier is setting up regular cadence of meetings and follow-ups to operate the agreed governance structures Ensure that the contract is modified as necessary to meet WTW’s evolving business needs while minimizing additional spend items. Provide primary interface to WTW’s business units for escalations of Contract or Governance issues. Understand and communicate business unit requirements for Contract or New SOW or Governance changes in the delivery of the Services in normal operations Provide overview of existing Contract Agreements to upcoming stakeholders and address their queries and concerns Provide training to stakeholders on contract terms and obligations, maintain governance documentation, and ensure timely updates. Assist in WTW’s internal organizational changes required in the contract Continuously communicate state and status of contract and governance operation to all key WTW stakeholders Oversee contract and governance reporting processes in collaboration with the ASM Outsourcing Supplier. Monitor the Supplier and WTW compliance with obligations of the Agreement. Identify process improvement opportunities, implement best practices, and enhance operational efficiency. Monitor all change activity resulting in additional expenditures to minimise cost creep Support the Development of business case(s) for any changes Assist in the leverage of the commercial levers in the Agreement Qualifications Requirements: 9+ years’ experience in audit, controls and/or governance roles related to technology services Contracts management Procurement processes Solid knowledge of the outsourcing and industry culture. Negotiation and problem resolution skills Organizational skills Creativity and agility in the resolution of complex multi-dimensional issues Planning & organizational skills Strong written and oral communication skills Appreciation for Information Technology, particularly ASM skills Understanding of Vendor operations and capabilities Understanding of the commercial structures in the outsourcing contract Ability to work with distributed teams and particularly associates located in different countries Ability to work on "virtual" teams with members from different geographic areas Ability to multi-task, and be mindful of deadlines. Self-motivated and ability to remain focused on assigned projects Committed to quality and continuous improvement Willing to work on shifting schedule Willing to be on-call during weekends Willing to work on holidays depending on the business needs.

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5.0 - 8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ͏ Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ͏ 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ͏ Deliver No. Performance Parameter Measure 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Salesforce Business Analysis . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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15.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Entity: Customers & Products Job Family Group: Procurement & Supply Chain Management Group Job Description: About The Role The Global Supply Chain Function is creating a Business Technology Centre (BTC) which has its main hub in Pune, India and a secondary hub in Kuala Lumpur, Malaysia that will service the Asian markets. This is an exciting opportunity to play a key role in a new global organisation that has a customer-centric and streamlined design at its core, and that seeks to fully integrate all geographies and the many internal functions that sit within Supply Chain. The global function is passionate about standardisation and digitalisation with the goal being the creation of a digitalised end-to-end supply ecosystem that empowers teams to make data-driven decisions and share and demonstrate consistent data seamlessly. The BTC will bring together Sales & Operations Planning activity and decision-making delivering greater agility, reducing duplication and enabling Global Supply Chain to respond to business and customer needs more quickly, and to improve crisis management responsiveness! The Sales & Operations Planning (S&OP) Team Leader will support the onboarding of a team of planners and provide day-to-day guidance to the team. They will be responsible for creating an open and supportive environment where people can learn and develop in their roles and chip in to the growth and success of the Business Technology Centre. Strong communication, decision-making and problem-solving skills are essential for this role. The team leader has responsibility for driving the S&OP process across different markets within the region, and ensures there is close alignment between Sales, Operations, Finance and the Supply Chain teams to optimize inventory levels, enhance service levels and drive overall business efficiency and strategic planning. The role holder must demonstrate excellent organisational and facilitative skills as they will be leading team members in monthly planning meetings and communicating with colleagues and leaders from across the business. They must be comfortable challenging the status quo and voicing a different perspective to leadership and offer alternative ideas. Central to this role is the ability to analyse business needs based on capacity and capability as well as being able to identify trends or issues quickly to drive problem solving and find data-driven solutions that enable the business to meet their forecasts and targets. This position requires experience with digital planning and forecasting tools (e.g. Kinaxis or Integrated Business Planning (IBP), together with good analytical skills and ideally some knowledge of Enterprise Resource Planning (ERP) systems (e.g. SAP ECC or /S/4). The role holder must be skilled at fostering collaborative working relationships across the global supply chain function, and cross-functionally with colleagues in Pune and other markets. What You Will Deliver (responsibilities) Team Leadership Demonstrable experience leading and developing teams; given this will be a new team experience in building and supporting teams as they grow would be highly valued. Experience in handling and measuring performance and conducting employee performance reviews Highly skilled at fostering open and supportive communication that meets the needs of all team members, and adept at creating inclusive and open work environments. Adept at providing guidance and support to individuals and understanding when there is a need to be more hands-on and involved. Skilled at providing feedback and ongoing coaching to their teams. Sales & Operations Planning Lead and facilitate the monthly S&OP process for the business, ensuring appropriate input, outputs and discussions happen on a regular cadence; which includes consensus discussions enable and drive actions and decisions for internal business planning within Demand, Supply and Management. Work closely with Sales & Marketing teams to ensure that promotions, and new product forecasts are included in the aggregate of demand. Facilitate monthly business review meetings and provide all vital materials and inputs to enable leadership to make informed decisions regarding resource allocation and plans to mitigate supply imbalances Collaborate closely with Supply Planning teams to prepare medium to long term Supply Projections including capacity plans, supplier risks, and other insights to drive and advise the Supply Review meeting and business discussions. Leverage planning tools to gather data for analysis and supervise key indicators to ensure alignment with financial planning and identify any gaps or discrepancies in the plans. Drive continuous improvement of best-in-class demand planning and S&OP processes, working closely with the Global Centre of Excellence (CoE) for implementation. Champion best practices and standardised processes for S&OP across the regions and share findings and insights to drive recommendations for change. Measure, control and improve S&OP planning accuracy using clearly defined and agreed performance metrics (e.g. forecast accuracy, forecasting biases or capacity constraints) to challenge assumptions and enable appropriate amendments to the next planning cycle. Provide performance reporting and dashboards to leadership to feed into annual strategic planning cycles. What you will need to be successful (experience, job requirements & qualifications) Education Bachelor’s degree in Supply chain management, Economics, Business Administration, or related field APICS certification Professional Experience Minimum of 15 years of proven experience including 5 years of leading the S&OP function, with an excellent understanding of the end-to-end planning cycle (preferably gained from working within a global business environment) from demand through to supply and inventory planning. The role holder must be an experienced user of digital planning tools (such as Kinaxis Maestro or IBP). Requirements Demonstrated ability to lead, empower and develop a team of planning professionals (ideally within a global environment) including performance management and fostering an open, inclusive and encouraging work environment. Prior Line Management Experience Is Essential For This Position. Experience in performance management, including setting objectives, providing feedback and conducting performance reviews. Ability to resolve conflicts, cultivate collaboration and build a positive working environment. Expertise in S&OP – preferably with experience leading the function in a global or international business. Highly Organized Individual Who Has Strong Facilitative Skills. Good analytical and problem-solving skills with a clear ability to analyse complex data and identify trends. Excellent Communication and Interpersonal skills being able to communicate optimally with partners and colleagues at all levels, and to work efficiently with a diverse set of partners. Willingness to challenge the status quo and voice a different perspective or idea. Proficient in digital tools (ideally Kinaxis) and ideally some exposure to ERPs (SAP ECC, S4 Hana). Curious approach that is passionate about problem-solving and finding solutions using data and analytics to enable the business to grow. Good coaching and mentoring skills to enhance team members’ capabilities and support the growing team. Experience with recruiting and onboarding teams (desirable). You will work with The wider Supply Chain planning team, Regional Planning teams, S&OP managers and S&OE delivery leads across the function, teams and colleagues from across the business including Finance and Sales. Why join bp At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Cost Management, Creativity and Innovation, Decision Making, Digital fluency, Inventory Management, Negotiation planning and preparation, Resilience, Risk Management, Sourcing strategy, Supplier Performance Management, Supply Chain Development, Supply chain management, Sustainability awareness and action Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job description: Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. Do Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre- sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers Engage with delivery team to ensure right solution is proposed to the customer Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight Stakeholder Interaction Stakeholder Type Stakeholder Identification Purpose of Interaction Internal Pre-sales team For solutioning for an RFP/ client requirement Principal Consultants Governance and to discuss and drive business requirements and growth Testing team/ QA For quality checks and continuous analysis to ensure seamless delivery Delivery team For product solutioning and developing systems and processes Client partners/ sales team For any lead generation External Consulting Partners Coordinating for consulting solutions and continuous support Customers To provide them with right solution and ensure customer satisfaction & engagement Display Lists the competencies required to perform this role effectively: Functional Competencies/ Skill Domain/Industry Knowledge - Awareness and knowledge of broad economic, demographic, technological and global trends in the IT industry - Expert Leveraging Technology - Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and facilitate the process of providing solutions for problems and opportunities - Competent Process Excellence - Execute projects with end-outcome and process focus, along with understanding of end to end delivery processes and its governance - Competent Documentation and research orientation - Ability to articulate the requirements apply & document them and perform market/ secondary research on the new upcoming areas of expertise - Expert Competency Levels Foundation Knowledgeable about the competency requirements. Demonstrates (in parts) frequently with minimal support and guidance. Competent Consistently demonstrates the full range of the competency without guidance. Extends the competency to difficult and unknown situations as well. Expert Applies the competency in all situations and is serves as a guide to others as well. Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization. Behavioral Competencies Problem solving and decision making Execution excellence and passion for results Passion for results Relationship Building Teamwork Managing complexity Effective communication Deliver No. Performance Parameter Measure 1. Customer Engagement and Delivery Management PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated, 2. Knowledge Management No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter

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5.0 - 8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job description: Job Description Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ͏ Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ͏ 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ͏ Deliver No. Performance Parameter Measure 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Business Analysis . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Roles & Responsibilities: - Policy & SOP Development: Collaborate with the Business Team to define new and existing policies, SOPs, and set up new business models as needed. - Sales Channel Management: Oversee the existing business model for Sales Channels (Online, Offline, & Exclusive). - Business Expansion: Make strategic decisions regarding business expansion and support initiatives. - Financial Planning: Manage activities with the business team to align with the financial plan, ensuring profitability and revenue growth. - Budget Preparation: Assist in the preparation of yearly, quarterly, and monthly budgets for business units. - Budget Control: Maintain a strong cadence in budget control, including Budget vs Forecast vs Actuals and Variance Analysis. - Financial Advisory: Provide financial support and advice to management during business deal closures. - Operational Coordination: Coordinate with operations, sales, marketing, and legal teams to effectively supervise and support business operations. - Channel Financial Management: Prepare and manage the Channel P&L and Channel Cost of Operations. - Distributor/Partner Guidance: Implement, review, and guide distributors/partners to improve their ROI. - Process Improvement: Support process improvement initiatives to achieve financial goals. - Marketing Budget Management: Manage the marketing budget for the business unit and prepare effective ROI analysis. - Finance KPI Improvement: Work closely with internal stakeholders to improve key finance KPIs. - Audit Assistance: Assist in internal and external process and finance audits. - Partner Claims Review: Regularly review partner claims and settlements. - Business Hygiene: Ensure business hygiene and assessment. - Receivable Management: Ensure timely closure of open items with partners. - Issue Resolution: Coordinate with internal and external stakeholders to resolve issues. - Strategic Decision-Making: Make decisions in conjunction with HO and other stakeholders. - Core Finance Activity: Assist team in ledger reconciliations, payment follow-ups, credit instrument renewal, and closure of quarterly NDCs for PAN India Distributors, Managing the lifecycle of Distributors from Onboarding to deboarding, strong financial due diligence skillset. - Book Closure: Participate in monthly book closure activities. - Partner Query Management: Manage partner queries regarding claims settlement, dues, schemes, etc. Qualifications: - MBA with 8 to 10 years of experience (preferably in Business Finance). - Preferably from the Mobile/Retail Industry. Expectations from Candidate: - Ability to manage multiple business requirements and prioritize key actions. - Ability to meet stringent deadlines. - Excellent communication skills with the ability to mentor and coach the team. - Proactive attitude with the ability to deliver results with minimal supervision. - High level of integrity and ownership at work with a demonstrated ability to perform excellently. - Keen attention to detail and a drive for cost-saving efforts. - Expert knowledge of SAP and MS Office (no compromise in Excel). - Comfortable traveling across India to meet partners and distributors. - Ability to handle pressure and prioritize work accordingly. - Strong negotiation skills.

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10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title: Project Manager Company: Renesas Work Mode: Hybrid Location: Hyderabad Job Summary: Renesas's automotive MCUs holds the No. 1 world-wide market share, and we are now aiming to expand our product lineup to achieve further business growth. Therefore,creating a need to strengthen the organization accordingly. Hardware Development is a vital element necessary to expand our business and this is also why we would like to invite talented Project Managers to join us on our mission. Key Responsibilities  Drive the Project development for automotive MCU products from Planning to MP (Mass Production) phase on schedule.  Collaborate closely across multiple departments such as Customers, Software Teams, Marketing, Engineering, Finance, Sales and Vendors/Suppliers during project development phase.  Deploy best Program Management Practices: Bottoms-up planning, Dependency mapping, Critical path analysis and Risk mitigation using industry standard planning tools such as MS-Project for Project planning and execution.  Monitor the Project development progress and report the status on a regular basis and escalate issues whenever needed. Also provide regular Project updates to the Senior Management.  Coordinate and Conduct Project Gate reviews.  Take personal accountability to drive the projects and deliver them on schedule. Ensure proper project meeting cadence is in place and with regular follow-ups on ALL Action Items to resolve any open issues.  Support Program Manager and project team in all organizational activities during the project development. Qualifications and Skills  Minimum 10 years project management experience in the engineering sector ideally in the automotive field  Solid technical background with understanding and/or hands-on experience in hardware development  Able to plan and manage complex Projects spanning across multiple departments  Excellent client-facing and internal communication skills  Excellent written and verbal communication skills  Solid organizational skills including attention to detail and multitasking skills  Expertise in Microsoft Office 365 including advanced skills in MS Project  Atlassian JIRA and Confluence  PMP / PMA certificate is a plus  Confident English speaker in a global business environment

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