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9.0 years
0 Lacs
Thane, Maharashtra, India
On-site
Description Role : As the Contract Administration and Operational Governance lead, you will play a key role in the oversight and management of the ASM Outsourced service provider. In this position, you will be responsible for coordinating the commercial monitoring of the vendor and facilitating the resolution of disputes/Issues/Risks arising in the operations of the Services. This will include establishing and operating the Agreement Governance structures, Obligations & Deliverables tracking, measurement and reporting of Supplier activities in supporting the Agreement, facilitating vendor and business unit issue identification / management and coordinating problem escalation and dispute resolution. Primarily responsible for overseeing Contract Administration activities, including working with the Legal Department to interpret contract language, coordinate the drafting of new amendments/changes and negotiating changes to the Agreement with Service Providers, as well as coordination activities for Dispute Resolution and developing New RFPs Maintaining a thorough working knowledge of all aspects of the Contract Agreements Coordinate and facilitate the issuance of formal Notices to the Service Provider Managing the process for WTW requests for changes of Service Provider personnel Maintaining the Agreement risk mitigation plans for the Services Assisting the ASM Outsourcing provider in maintaining the governance processes required for the effective management of the Services Track supplier performance against SLAs and KPIs, recommend corrective actions, and collaborate on improvement initiatives. Maintain an effective relationship with Supplier commercial team(s) for effective issue resolutions. Act as a liaison between internal stakeholders and Service Providers, ensuring alignment on contractual obligations and governance decisions. Monitor Supplier’s compliance with contract terms and conditions, service level agreements, and status of critical deliverables. Ensure compliance with contractual terms, support audits, and complete Supplier Risk Assessments Facilitate timely problem resolution to minimize impact of service disruptions on WTW. Monitor deliverables and obligations (D&O) tracking in collaboration with Supplier Assist in the Interpretation of the contract as needed by the business lines Participate in the Governance meetings to ensure commercials are addressed as part of all decisions in governance forums Maintain and track a contract calendar of events to proactively trigger oversight from relevant team members for time dependant activities and meetings Assist the Supplier is setting up regular cadence of meetings and follow-ups to operate the agreed governance structures Ensure that the contract is modified as necessary to meet WTW’s evolving business needs while minimizing additional spend items. Provide primary interface to WTW’s business units for escalations of Contract or Governance issues. Understand and communicate business unit requirements for Contract or New SOW or Governance changes in the delivery of the Services in normal operations Provide overview of existing Contract Agreements to upcoming stakeholders and address their queries and concerns Provide training to stakeholders on contract terms and obligations, maintain governance documentation, and ensure timely updates. Assist in WTW’s internal organizational changes required in the contract Continuously communicate state and status of contract and governance operation to all key WTW stakeholders Oversee contract and governance reporting processes in collaboration with the ASM Outsourcing Supplier. Monitor the Supplier and WTW compliance with obligations of the Agreement. Identify process improvement opportunities, implement best practices, and enhance operational efficiency. Monitor all change activity resulting in additional expenditures to minimise cost creep Support the Development of business case(s) for any changes Assist in the leverage of the commercial levers in the Agreement Qualifications Requirements: 9+ years’ experience in audit, controls and/or governance roles related to technology services Contracts management Procurement processes Solid knowledge of the outsourcing and industry culture. Negotiation and problem resolution skills Organizational skills Creativity and agility in the resolution of complex multi-dimensional issues Planning & organizational skills Strong written and oral communication skills Appreciation for Information Technology, particularly ASM skills Understanding of Vendor operations and capabilities Understanding of the commercial structures in the outsourcing contract Ability to work with distributed teams and particularly associates located in different countries Ability to work on "virtual" teams with members from different geographic areas Ability to multi-task, and be mindful of deadlines. Self-motivated and ability to remain focused on assigned projects Committed to quality and continuous improvement Willing to work on shifting schedule Willing to be on-call during weekends Willing to work on holidays depending on the business needs.
Posted 4 weeks ago
15.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Entity: Customers & Products Job Family Group: Procurement & Supply Chain Management Group Job Description: About The Role The Global Supply Chain Function is creating a Business Technology Centre (BTC) which has its main hub in Pune, India and a secondary hub in Kuala Lumpur, Malaysia that will service the Asian markets. This is an exciting opportunity to play a key role in a new global organisation that has a customer-centric and streamlined design at its core, and that seeks to fully integrate all geographies and the many internal functions that sit within Supply Chain. The global function is passionate about standardisation and digitalisation with the goal being the creation of a digitalised end-to-end supply ecosystem that empowers teams to make data-driven decisions and share and demonstrate consistent data seamlessly. The BTC will bring together Sales & Operations Planning activity and decision-making delivering greater agility, reducing duplication and enabling Global Supply Chain to respond to business and customer needs more quickly, and to improve crisis management responsiveness! The Sales & Operations Planning (S&OP) Team Leader will support the onboarding of a team of planners and provide day-to-day guidance to the team. They will be responsible for creating an open and supportive environment where people can learn and develop in their roles and chip in to the growth and success of the Business Technology Centre. Strong communication, decision-making and problem-solving skills are essential for this role. The team leader has responsibility for driving the S&OP process across different markets within the region, and ensures there is close alignment between Sales, Operations, Finance and the Supply Chain teams to optimize inventory levels, enhance service levels and drive overall business efficiency and strategic planning. The role holder must demonstrate excellent organisational and facilitative skills as they will be leading team members in monthly planning meetings and communicating with colleagues and leaders from across the business. They must be comfortable challenging the status quo and voicing a different perspective to leadership and offer alternative ideas. Central to this role is the ability to analyse business needs based on capacity and capability as well as being able to identify trends or issues quickly to drive problem solving and find data-driven solutions that enable the business to meet their forecasts and targets. This position requires experience with digital planning and forecasting tools (e.g. Kinaxis or Integrated Business Planning (IBP), together with good analytical skills and ideally some knowledge of Enterprise Resource Planning (ERP) systems (e.g. SAP ECC or /S/4). The role holder must be skilled at fostering collaborative working relationships across the global supply chain function, and cross-functionally with colleagues in Pune and other markets. What You Will Deliver (responsibilities) Team Leadership Demonstrable experience leading and developing teams; given this will be a new team experience in building and supporting teams as they grow would be highly valued. Experience in handling and measuring performance and conducting employee performance reviews Highly skilled at fostering open and supportive communication that meets the needs of all team members, and adept at creating inclusive and open work environments. Adept at providing guidance and support to individuals and understanding when there is a need to be more hands-on and involved. Skilled at providing feedback and ongoing coaching to their teams. Sales & Operations Planning Lead and facilitate the monthly S&OP process for the business, ensuring appropriate input, outputs and discussions happen on a regular cadence; which includes consensus discussions enable and drive actions and decisions for internal business planning within Demand, Supply and Management. Work closely with Sales & Marketing teams to ensure that promotions, and new product forecasts are included in the aggregate of demand. Facilitate monthly business review meetings and provide all vital materials and inputs to enable leadership to make informed decisions regarding resource allocation and plans to mitigate supply imbalances Collaborate closely with Supply Planning teams to prepare medium to long term Supply Projections including capacity plans, supplier risks, and other insights to drive and advise the Supply Review meeting and business discussions. Leverage planning tools to gather data for analysis and supervise key indicators to ensure alignment with financial planning and identify any gaps or discrepancies in the plans. Drive continuous improvement of best-in-class demand planning and S&OP processes, working closely with the Global Centre of Excellence (CoE) for implementation. Champion best practices and standardised processes for S&OP across the regions and share findings and insights to drive recommendations for change. Measure, control and improve S&OP planning accuracy using clearly defined and agreed performance metrics (e.g. forecast accuracy, forecasting biases or capacity constraints) to challenge assumptions and enable appropriate amendments to the next planning cycle. Provide performance reporting and dashboards to leadership to feed into annual strategic planning cycles. What you will need to be successful (experience, job requirements & qualifications) Education Bachelor’s degree in Supply chain management, Economics, Business Administration, or related field APICS certification Professional Experience Minimum of 15 years of proven experience including 5 years of leading the S&OP function, with an excellent understanding of the end-to-end planning cycle (preferably gained from working within a global business environment) from demand through to supply and inventory planning. The role holder must be an experienced user of digital planning tools (such as Kinaxis Maestro or IBP). Requirements Demonstrated ability to lead, empower and develop a team of planning professionals (ideally within a global environment) including performance management and fostering an open, inclusive and encouraging work environment. Prior Line Management Experience Is Essential For This Position. Experience in performance management, including setting objectives, providing feedback and conducting performance reviews. Ability to resolve conflicts, cultivate collaboration and build a positive working environment. Expertise in S&OP – preferably with experience leading the function in a global or international business. Highly Organized Individual Who Has Strong Facilitative Skills. Good analytical and problem-solving skills with a clear ability to analyse complex data and identify trends. Excellent Communication and Interpersonal skills being able to communicate optimally with partners and colleagues at all levels, and to work efficiently with a diverse set of partners. Willingness to challenge the status quo and voice a different perspective or idea. Proficient in digital tools (ideally Kinaxis) and ideally some exposure to ERPs (SAP ECC, S4 Hana). Curious approach that is passionate about problem-solving and finding solutions using data and analytics to enable the business to grow. Good coaching and mentoring skills to enhance team members’ capabilities and support the growing team. Experience with recruiting and onboarding teams (desirable). You will work with The wider Supply Chain planning team, Regional Planning teams, S&OP managers and S&OE delivery leads across the function, teams and colleagues from across the business including Finance and Sales. Why join bp At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Cost Management, Creativity and Innovation, Decision Making, Digital fluency, Inventory Management, Negotiation planning and preparation, Resilience, Risk Management, Sourcing strategy, Supplier Performance Management, Supply Chain Development, Supply chain management, Sustainability awareness and action Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 4 weeks ago
15.0 years
0 Lacs
Gurugram, Haryana, India
On-site
OVERVIEW: At McCain Foods, we know the importance that food plays in people's lives – bringing people, families, and communities together. As we embark on a strategic digital transformation journey, the role of S/4 Project Manager – Business Transformation will be pivotal. This individual will lead the key initiatives within SAP S/4 HANA business transformation program by leveraging business, process, technology and people transformational knowledge and capabilities. The role will work closely with McCain business, process, functional, technical & SI resources to plan, execute, monitor, control & govern the legacy/boundary systems readiness within SAP S/4 HANA business transformation program. Why McCain? Impactful Leadership : Take the lead on McCain Foods’ global operations transformation, driving digital innovation and operational excellence across the supply chain. Global Exposure : Collaborate with a diverse team of international leaders and stakeholders, shaping the future of McCain’s operations. Sustainability Commitment : Play a critical role in aligning operational processes with McCain’s commitment to sustainability and digital transformation. JOB PURPOSE: Reporting to Sr. Program Manager S/4 & S&OP, the successful candidate will be responsible to strategize, plan, manage & govern the legacy/boundary systems environment landscape management, remediation, testing & cutover work as part of the S/4 HANA brownfield implementation. The project manager who will be stepping in this role will be expected to embrace a business transformation mindset alongside strategizing & delivering the intended project work using set forth project management methodology. Through team management, planning, project clarification, and process ownership, the Project Manager will facilitate creativity, help team members work together, remove impediments to progress, facilitate meetings, foster team empowerment and entrepreneurship, and enable the team to complete tasks on time at a high level of quality. The position requires a good communicator with experience in managing risks, adjusting schedules and tasks to meet committed timelines and can lead projects. If you are ready to make a tangible impact on a global scale, we encourage you to apply for this exciting opportunity to lead within one of the world's premier food companies. KEY RESPONSIBILITIES: Plan, manage & govern the legacy/boundary systems N+1 environments landscape thereby ensuring the timely readiness of concerned environments Partner with the integration team to plan & timely setup the integrations between S/4 & legacy/boundary systems Lead the legacy/boundary systems side application impact analysis because of SAP layer getting digitally transformed from ECC to S/4 HANA Drive the appropriate application/code remediation work on the legacy/boundary systems in alignment with the holistic S/4 HANA remediation work schedule Collaborate with the legacy/boundary systems owners, technical & testing COE stakeholders to plan & drive the technical & functional unit testing as appropriate Own the planning, execution & governance of legacy/boundary systems cutover blocks of work in partnership with the deployment & cutover core team Structure, define & operationalize the progress reports & status dashboards Lead and manage project team consisting of DT(Digital Technology), Business Transformation, PMO & Partner teams - deploying them effectively to support/enable successful program delivery Develop best practices, scalable mechanisms and repeatable processes on all aspects of the business transformation: planning, blueprinting, design, build, test & deploy phases of the program Project tracking and common project management principles(Project Management Methodologies – Waterfall, Agile, Hybrid); mapping resources against objectives, track dependencies and risks, assess impact of change across interdependent workstreams and projects Ensure proper communication and change management processes are adopted for all major change initiatives, identifying other potential priorities and/or interdependencies Support program & PMO Leadership managing key stakeholder relationships & expectations across the Digital Technology and Business Transformation leaders by maintaining effective communication cadence and driving timely & effective escalation & resolution of risks and issues Manage the day-to-day work activities of team members, organizing and coordinating the team, and leading project status, daily huddles, and working meetings Collaborate cohesively with partners & ensure that they are performing in accordance with contractual obligations Drive the finance & resource management of the assigned workstreams within the program leveraging the set forth McCain financial & resource management tools & framework REQUIRED QUALIFICIATTIONS: Bachelor's degree in Business Administration, Computer Science, or related field. MBA or advanced degree preferred Minimum 15 years of experience in SAP implementations, including at least 2 end-to-end S/4HANA implementations Proven experience of working as a legacy/boundary systems project manager in at least one global SAP S/4 HANA Implementation Proven track record in managing large-scale, global ERP programs PMP, SAP Activate Project Manager certification and familiarity with Agile methodologies(SCRUM, SAFE) is highly desirable Handson experience of Jira tool is highly desirable Demonstrated ability to lead and motivate large, diverse teams in complex, matrix organizations Exceptional communication and presentation skills, with the ability to influence and engage stakeholders at all levels, including C-suite executives Strong analytical and problem-solving skills, with a data-driven approach to decision-making Global delivery exposure and deep understanding of SAP software and related technologies Knowledge of Lean, Six Sigma, or other continuous improvement methodologies is a plus PERSONAL QUALIFICATIONS: Proven communication skills with an ability to engage stakeholders at all levels of the organization. Results-driven and process improvement-focused with a strong propensity for excellence. In-depth industry knowledge within the context of food production and technology implementation and stays current with industry trends and new capabilities. Able to approach conflict resolution and negotiation with confidence and tact. Passion for innovation and continuous improvement, with a willingness to challenge the status quo. Leadership capability in coaching and mentoring, fostering a culture of growth and learning. Champions and leads organizational change, ensuring that the strategic goals are met with high standards of business value and innovation. Leverages influence, knowledge, and analytical prowess to make well-informed strategic decisions and to dynamically allocate resources.
Posted 1 month ago
2.0 years
0 - 2 Lacs
Calicut
On-site
CRM Management: Maintain and update customer information, lead status, and communication logs accurately within the CRM software ([Specify your CRM, e.g., Salesforce, HubSpot, Zoho CRM, etc.]). Generate reports from the CRM to track lead progress, performance metrics, and customer engagement. Ensure data integrity and consistency within the CRM system. Utilize CRM features to automate follow-up tasks and schedule appointments. Lead Follow-up & Nurturing: Conduct outbound calls to prospective leads generated through various channels. Qualify leads by understanding their needs, preferences, and budget. Provide comprehensive information about our products/services to potential customers. Schedule appointments and meetings for the sales team as required. Maintain a consistent follow-up cadence through calls, emails, and messages to convert leads into customers. Re-engage dormant leads and identify new opportunities. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Address customer inquiries, resolve issues, and provide excellent support in a timely and professional manner. Gather customer feedback and relay it to the relevant departments for continuous improvement. Ensure customer satisfaction throughout their journey with us. Sales Support: Collaborate closely with the sales team to ensure a seamless transition of qualified leads. Assist in preparing sales pitches, presentations, and proposals. Achieve daily, weekly, and monthly targets for calls, follow-ups, and lead conversions. Stay updated on industry trends and competitor activities. Job Type: Full-time Pay: ₹8,086.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Paid time off Schedule: Morning shift Supplemental Pay: Yearly bonus Experience: Telecaller: 2 years (Preferred) Language: English (Required) Work Location: In person
Posted 1 month ago
45.0 years
5 - 8 Lacs
Hyderābād
On-site
Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. For more than 45 years, Micron Technology, Inc. has redefined innovation with the world’s most advanced memory and semiconductor technologies. We’re an international team of visionaries and scientists, developing groundbreaking technologies that are transforming how the world uses information to enrich life. We are looking for Layout Design engineer at our Micron Technology’s HBM Team in Hyderabad, India. As a Layout Design engineer, you will be working for intensive applications such as artificial intelligence and high performance computing solution, High Bandwidth Memory. As a Layout Design Engineer you will be collaborating with peer teams crossing Micron global footprint, in a multiple projects-based environment. Role and Responsibilities Responsible for Design and development of critical analog, mixed-signal, custom digital block, and full chip level integration support. Perform layout verification like LVS/DRC/Antenna, quality check and support documentation. Responsible for on-time delivery of block-level layouts with acceptable quality. Demonstrate leadership qualities in planning, area/time estimation, scheduling, and execution to meet project schedule/milestones in multiple project environment. Ability to guide junior team-members in their execution of Sub block-level layouts & review critical items. Contribute to effective project-management. Effectively communicating with Global engineering teams to assure the success of layout project. Qualification/Requirements 6 to 9 years' experience in analog/custom layout design in advanced CMOS process, in various technology nodes (Planar, FinFET ) Expertise in Cadence VLE/VXL and Mentor Graphic Calibre DRC/LVS is a must. Should have hands on experience in creating layout of critical blocks such as Temperature sensor, PLL, ADC, DAC, LDO, Bandgap, Ref Generators, Charge Pump, Current Mirrors, Comparator, Differential Amplifier etc., Good understanding of Analog Layout fundamentals (e.cg., Matching, Electro-migration, Latch-up, coupling, crosstalk, IR-drop, active and passive static device parasitics etc.) Understanding layout effects on the circuit such as speed, capacitance, power and area etc. Ability to understand design constraints and implement high-quality layouts Ability to understand design hierarchy and different architectures for Memory designs. Excellent problem-solving skills in physical verification of custom layout. Multiple Tape out support experience will be an added advantage. Excellent verbal and written communication skills. Education BE or MTech in Electronic/VLSI Engineering All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_india@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert : Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Posted 1 month ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Description RV Skills Design Centre, formerly known as RV-VLSI, is a premier VLSI, Embedded Systems, and AI skill development center established in 2006 by the RV group of educational institutions. Managed by industry-experienced professionals, RV Skills offers innovative full-time and part-time programs to enhance the employability of engineering graduates and working professionals. As a trusted partner for industry hiring and training, the center has established a benchmark for skill development programs in India through collaborations with EDA vendors, foundries, and industry experts. Role Description This is a full-time on-site role for a Design Engineer, based in Bengaluru. The Design Engineer will be an experienced and passionate RTL Verification Trainer to design, develop, and deliver training programs focused on RTL (Register Transfer Level) design verification methodologies. The ideal candidate should have a strong background in ASIC design verification, proficiency in industry-standard tools, and a solid understanding of verification techniques such as UVM, System Verilog, and functional coverage. The trainer will be responsible for upskilling fresh graduates, and industry professionals. Key Responsibilities Design and deliver structured RTL verification training modules tailored for varying expertise levels (beginner to advanced). Develop hands-on lab sessions, real-world case studies, and projects to enhance practical understanding. Conduct live instructor-led training sessions. Evaluate training effectiveness through assessments, feedback, and performance monitoring. Stay updated with the latest verification trends, tools, and methodologies, and continuously refresh training materials. Provide mentorship and technical support to trainees during and after the training sessions. Develop certification exams to benchmark trainee competencies. Document training materials, presentations, lab manuals, and FAQs. Required Skills and Qualifications Bachelor’s or Master’s degree in Electronics, Electrical. Experience in RTL verification, preferably in ASIC/FPGA domains or teaching in any institute. Strong expertise in: Verilog and digital circuits SystemVerilog for verification, UVM(optional) RTL simulation tools (e.g., Synopsys VCS, Cadence Incisive/Xcelium, Mentor Questa) Previous experience in training, mentoring, or technical leadership is a strong plus. Excellent communication, presentation, and interpersonal skills. Ability to simplify complex concepts and adapt to various learning styles. Please sending your resumes to info@rv-skills.com.
Posted 1 month ago
15.0 years
0 Lacs
Pune
Remote
Job summary Entity: Customers & Products Job Family Group: Procurement & Supply Chain Management Group Job Description: About the role The Global Supply Chain Function is creating a Business Technology Centre (BTC) which has its main hub in Pune, India and a secondary hub in Kuala Lumpur, Malaysia that will service the Asian markets. This is an exciting opportunity to play a key role in a new global organisation that has a customer-centric and streamlined design at its core, and that seeks to fully integrate all geographies and the many internal functions that sit within Supply Chain. The global function is passionate about standardisation and digitalisation with the goal being the creation of a digitalised end-to-end supply ecosystem that empowers teams to make data-driven decisions and share and demonstrate consistent data seamlessly. The BTC will bring together Sales & Operations Planning activity and decision-making delivering greater agility, reducing duplication and enabling Global Supply Chain to respond to business and customer needs more quickly, and to improve crisis management responsiveness! The Sales & Operations Planning (S&OP) Team Leader will support the onboarding of a team of planners and provide day-to-day guidance to the team. They will be responsible for creating an open and supportive environment where people can learn and develop in their roles and chip in to the growth and success of the Business Technology Centre. Strong communication, decision-making and problem-solving skills are essential for this role. The team leader has responsibility for driving the S&OP process across different markets within the region, and ensures there is close alignment between Sales, Operations, Finance and the Supply Chain teams to optimize inventory levels, enhance service levels and drive overall business efficiency and strategic planning. The role holder must demonstrate excellent organisational and facilitative skills as they will be leading team members in monthly planning meetings and communicating with colleagues and leaders from across the business. They must be comfortable challenging the status quo and voicing a different perspective to leadership and offer alternative ideas. Central to this role is the ability to analyse business needs based on capacity and capability as well as being able to identify trends or issues quickly to drive problem solving and find data-driven solutions that enable the business to meet their forecasts and targets. This position requires experience with digital planning and forecasting tools (e.g. Kinaxis or Integrated Business Planning (IBP), together with good analytical skills and ideally some knowledge of Enterprise Resource Planning (ERP) systems (e.g. SAP ECC or /S/4). The role holder must be skilled at fostering collaborative working relationships across the global supply chain function, and cross-functionally with colleagues in Pune and other markets. What you will deliver (responsibilities) Team Leadership Demonstrable experience leading and developing teams; given this will be a new team experience in building and supporting teams as they grow would be highly valued. Experience in handling and measuring performance and conducting employee performance reviews Highly skilled at fostering open and supportive communication that meets the needs of all team members, and adept at creating inclusive and open work environments. Adept at providing guidance and support to individuals and understanding when there is a need to be more hands-on and involved. Skilled at providing feedback and ongoing coaching to their teams. Sales & Operations Planning Lead and facilitate the monthly S&OP process for the business, ensuring appropriate input, outputs and discussions happen on a regular cadence; which includes consensus discussions enable and drive actions and decisions for internal business planning within Demand, Supply and Management. Work closely with Sales & Marketing teams to ensure that promotions, and new product forecasts are included in the aggregate of demand. Facilitate monthly business review meetings and provide all vital materials and inputs to enable leadership to make informed decisions regarding resource allocation and plans to mitigate supply imbalances Collaborate closely with Supply Planning teams to prepare medium to long term Supply Projections including capacity plans, supplier risks, and other insights to drive and advise the Supply Review meeting and business discussions. Leverage planning tools to gather data for analysis and supervise key indicators to ensure alignment with financial planning and identify any gaps or discrepancies in the plans. Drive continuous improvement of best-in-class demand planning and S&OP processes, working closely with the Global Centre of Excellence (CoE) for implementation. Champion best practices and standardised processes for S&OP across the regions and share findings and insights to drive recommendations for change. Measure, control and improve S&OP planning accuracy using clearly defined and agreed performance metrics (e.g. forecast accuracy, forecasting biases or capacity constraints) to challenge assumptions and enable appropriate amendments to the next planning cycle. Provide performance reporting and dashboards to leadership to feed into annual strategic planning cycles. What you will need to be successful (experience, job requirements & qualifications) Education Bachelor’s degree in Supply chain management, Economics, Business Administration, or related field APICS certification Professional Experience Minimum of 15 years of proven experience including 5 years of leading the S&OP function, with an excellent understanding of the end-to-end planning cycle (preferably gained from working within a global business environment) from demand through to supply and inventory planning. The role holder must be an experienced user of digital planning tools (such as Kinaxis Maestro or IBP). Requirements Demonstrated ability to lead, empower and develop a team of planning professionals (ideally within a global environment) including performance management and fostering an open, inclusive and encouraging work environment. Prior line management experience is essential for this position. Experience in performance management, including setting objectives, providing feedback and conducting performance reviews. Ability to resolve conflicts, cultivate collaboration and build a positive working environment. Expertise in S&OP – preferably with experience leading the function in a global or international business. Highly organized individual who has strong facilitative skills. Good analytical and problem-solving skills with a clear ability to analyse complex data and identify trends. Excellent Communication and Interpersonal skills being able to communicate optimally with partners and colleagues at all levels, and to work efficiently with a diverse set of partners. Willingness to challenge the status quo and voice a different perspective or idea. Proficient in digital tools (ideally Kinaxis) and ideally some exposure to ERPs (SAP ECC, S4 Hana). Curious approach that is passionate about problem-solving and finding solutions using data and analytics to enable the business to grow. Good coaching and mentoring skills to enhance team members’ capabilities and support the growing team. Experience with recruiting and onboarding teams (desirable). You will work with The wider Supply Chain planning team, Regional Planning teams, S&OP managers and S&OE delivery leads across the function, teams and colleagues from across the business including Finance and Sales. Why join bp At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is not available for remote working Skills: Agility core practices, Analytical Thinking, Commercial Acumen, Communication, Cost Management, Creativity and Innovation, Decision Making, Digital fluency, Inventory Management, Negotiation planning and preparation, Resilience, Risk Management, Sourcing strategy, Supplier Performance Management, Supply Chain Development, Supply chain management, Sustainability awareness and action Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
Posted 1 month ago
0 years
0 Lacs
India
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 month ago
2.0 years
0 Lacs
Bengaluru
On-site
Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: Job Function Qualcomm seeks candidates to help design reference designs and solutions for customers using Qualcomm hardware and software. The role involves working with the Customer Engineering team on product designs, supporting Qualcomm's platforms and applications, and collaborating with internal stakeholders. Responsibilities include creating reference designs, supporting hardware design sign-offs, system/PCB/chip-level debugging, and managing design collaterals to accelerate product development for customers. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. Preferred Qualifications A strong understanding of Digital/baseband HW design and PCB design is required. Good troubleshooting skills with the ability to analyze and debug during board bring up (boot-up) are essential. An understanding of LDO/SMPS is essential, along with experience in power management for portable devices being advantageous. Solid knowledge in High-Speed digital interfaces, such as memory Bus I/F (UFS, eMMC, LPDDR, NAND), Display interfaces (parallel and serial, preferably MIPI DSI), Camera interfaces (parallel and serial, preferably MIPI CSI), High Speed peripherals (USB, SDC, PCIe, Ethernet), and Standard Peripheral interfaces (UART, SPI, I2C, JTAG, HDMI) are necessary. Experience with Digital HW/baseband systems and board-level design, as well as familiarity with Digital ASICs and system design, is important. Understanding of system-level clocking schemes, interface-level handshakes are necessary A strong understanding of mobile and consumer electronics products is needed. Hands-on experience with oscilloscopes, logic analyzers, test and measurement tools are required. Basic knowledge of ARM processors and experience with JTAG emulators, display drivers, and memory is preferable. Knowledge of multi-core system/inter-chip system design is advantageous. A strong understanding of PCB signal/power integrity is necessary Reviewing schematics and suggesting improvements is required. Experience with schematic entry is necessary; must have knowledge to review PCB layout in various CAD tools like Cadence Allegro, Siemens Mentor Graphics suite. Hands-on with PCB layout edit tools is advantageous Knowledge of multi-layer PCB designs, vias, and stack-up configuration is essential. The ability to interact with multi-geography customers and stakeholders is desired. Knowledge of prototyping platforms like Arduino and Raspberry Pi is beneficial. Coding skills with Python or C is advantageous. Job Description As a member of Qualcomm's Customer Engineering team, responsibilities include creating reference designs, chip and chipset documentation, reference schematics, and training materials for global customer support. Candidate will assist with hardware design reviews, respond to technical queries, and troubleshoot designs at the system, SoC, and PCB levels. A minimum of 3 years' relevant experience is required, along with skills in hardware, digital/high speed/power management, and Silicon validation. Keywords Board Design, Board bring up, UFS, LPDDR, NAND, eMMC, MIPI, USB, UART, SPI, I2C, Logic Analyzer, PADS, Allegro, LDO, SMPS, Clocks, Crystal, ARM processor, JTAG Job Function Qualcomm seeks candidates to help design reference designs and solutions for customers using Qualcomm hardware and software. The role involves working with the Customer Engineering team on product designs, supporting Qualcomm's platforms and applications, and collaborating with internal stakeholders. Responsibilities include creating reference designs, supporting hardware design sign-offs, system/PCB/chip-level debugging, and managing design collaterals to accelerate product development for customers. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 1 month ago
2.0 years
2 - 5 Lacs
Bengaluru
On-site
Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Hardware Engineering General Summary: As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-generation experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Hardware Engineer, you will plan, design, optimize, verify, and test electronic systems, bring-up yield, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment and packaging, test systems, FPGA, and/or DSP systems that launch cutting-edge, world class products. Qualcomm Hardware Engineers collaborate with cross-functional teams to develop solutions and meet performance requirements. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 2+ years of Hardware Engineering or related work experience. OR Master's degree in Computer Science, Electrical/Electronics Engineering, Engineering, or related field and 1+ year of Hardware Engineering or related work experience. OR PhD in Computer Science, Electrical/Electronics Engineering, Engineering, or related field. Bachelor’s or Master’s in Electrical/Electronics Engineering, or related field with 2–5 years of relevant experience . Proven expertise in physical design CAD flows , including floorplanning, place-and-route , timing, and power analysis. Strong scripting skills in Tcl and Python ; automation experience is a must. Hands-on experience with advanced technology nodes ( 5nm or below ). Proficiency in industry-standard tools like Cadence Innovus . Solid understanding of digital design, timing closure, and physical verification. Experience collaborating with cross-functional teams (RTL, PD, CAD, EDA vendors). Ability to develop and support high-performance CAD tools and methodologies. Strong analytical skills to debug and optimize tools/flows. Excellent communication skills Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.
Posted 1 month ago
0.0 - 3.0 years
3 - 8 Lacs
Bengaluru
On-site
Key Responsibilities: Generate leads and schedule at least 20 client meetings per month. Identify and pursue top enterprise accounts across India, the U.S., and the U.K. Target verticals including Healthcare (Hospital Tech, Providers), Medical Devices, eCommerce/Retail, BFSI, and Technology. Hunt and onboard new enterprise clients by creating awareness and generating qualified leads through LinkedIn, cold calling, and email campaigns. Assist with vendor registration processes. Grow existing accounts by nurturing relationships and increasing engagement in both greenfield and brownfield opportunities. Interact with C-level executives and key stakeholders (e.g., CTO, VP Tech, VP Engineering, QA Directors, Architects, CDOs) and present tailored value propositions. Create enterprise-specific sales strategies, case studies, and GTM assets including presentations, proposals, brochures, videos, and posts. Set up demos, PoCs, and proposal discussions, while maintaining a consistent cadence of weekly progress. Use CRM tools to track leads, maintain sales pipelines, forecast revenues, and prepare regular reports. Drive customer satisfaction, advocacy, and loyalty. Required Skills and Qualifications: MBA (Marketing/Sales preferred); Freshers welcome. 0–3 years experience in IT Software/Services Sales for Enterprise Accounts. Must be a self-starter – ambitious, research-driven, aggressive, and results-oriented. Strong analytical thinking to assess buyer behavior and align messaging, value proposition, ROI, and positioning. Exposure to India (GCC), U.S., and U.K. markets is a plus. Strong communication skills – excellent written and good verbal skills. Strong attention to detail and presentation skills. Why Algoshack? AlgoShack is a cutting-edge IT product company revolutionizing the way organizations approach automation and development. At AlgoShack, you'll get to work on innovative projects with the latest technologies in a collaborative environment. We offer ample growth opportunities and a culture that values work-life balance, with competitive benefits and flexibility. Location : Marathahalli, Bangalore Employment Type: Full Time Experience: 0-3 Years Role: Business Development Representative (BDR) Availability: Immediate Join us to make an impact and grow your career!
Posted 1 month ago
0 years
0 Lacs
Kolār
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 month ago
0 years
0 Lacs
Robertsonpet
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 month ago
0 years
0 Lacs
Borsad
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 month ago
0 years
0 Lacs
Vadodara
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 month ago
0 years
4 - 9 Lacs
Vadodara
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Skills: Customer Service Skills – Excellent communication and interpersonal skills to interact effectively with customers Regulatory Knowledge – Familiarity with KYC (Know Your Customer), AML (Anti-Money Laundering), and other compliance requirements Sales and negotiation - Ability to sell financial products and services Attention to detail – High level of accuracy in handling cash transactions and financial documents Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills.
Posted 1 month ago
0 years
0 Lacs
India
On-site
About Branch Banking: The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank’s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank’s customer engagement strategy across products and services. About the Role: As a part of the branch banking team, Branch Relationship Officers (BROs) are responsible for providing financial solutions to customer by offering bank’s products, providing service to existing and New To bank customers in the branch and adding new customers through referral generation activities and customer visits. They will be required to use their communication skills to add new customers and Cross Sell of Bank products. As part of daily cadence, BROs are required to engage with existing customers of Bank which are mapped to their portfolio for offering additional products of the bank as per the need of the customer. BROs are expected to process customer transactions and Service requests within defined turnaround time (TAT) and ensure end to end closure. BROs may also be posted as teller as per organization’s requirements for processing cash transactions of customers. BROs shall introduce customers to alternate channels of banking such as Internet Banking, mobile banking, Whatsapp banking wherever possible Key Responsibilities: Offering solutions and Cross selling Bank’s retail banking and third party products as per assigned budgets. (Eg. Life insurance, General insurance, Mutual Funds, Loans etc.) Achieve Business budgets as assigned by the organization on a monthly basis consistently. Generating referrals and leads of new customers for sale of bank’s products. Promoting bank’s products by taking part in marketing activities and customer visits outside the branch. Contact existing customers for bringing in more deposits and cross selling of bank’s products. Timely and accurate processing of customer transactions and requests. Handle customer queries and provide correct solutions to ensure there are no customer complaints. Follow all compliance guidelines (regulatory and legislative) for each activity released from time to time. Ensure that all audit requirements of the bank are met optimum audit rating. Complete all mandatory certifications required for the role (EUIN, SP Certification etc.) Complete all learning activities/ trainings conducted by the bank from time to time. Daily entry of interaction with customers in bank’s CRM system. Participate and follow all initiatives/ Campaigns/ Drives that are undertaken by the bank from time to time Qualifications: Optimal qualification for success on the job is: Graduation/ Post-Graduation from a recognized institute Role Proficiencies: For successful execution of the job, the candidate should possess the following: Knowledge of banking regulations and norms Maintain a high level of knowledge of banking products and services Good communication (both verbal and written) skill in both English and the local language Ability to handle pressure and meet deadlines Good networking and relationship building skills #ComeAsYouAre "We are dil se open. Women, LGBTQIA+ and PwD candidates of all ages are encouraged to apply"
Posted 1 month ago
12.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Basic Function/Requirement Manages overall governance and responsible for service delivery Review exceptions and escalate issues for resolutions Ability to understand new accounting pronouncement & ensure its adherence Ensure timely completion of tasks, audit queries, adherence to accounting policies Implement & monitor process controls Knowledge of monthly, quarterly and annual book close cycles Understand how data flows from source to ledger to identify issues and take actions to address them In-depth knowledge of end-to-end accounting and its impact of Balance sheet & P/L. Understanding of consolidated financial statement, risks & controls Leads or actively participates in department projects, transformation and continuous improvement initiatives Regular cadence with key stakeholders and other units to ensure seamless service delivery Performance Parameters Process performance as per agreed KPIs Attendance & Schedule adherence Team objectives and accomplishment of assigned goals Primary Interactions Internal AVP, for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions External Client operations team, trainers and SMEs for the purpose of reporting developing and updating training curriculum, provide feedback on training and discussing specific action plans Escalation teams at the client end for the purpose of seeking clarifications & answering queries Work Experience & Other Requirements 12+ years of experience Strong understanding of end-to-end accounting, financial statements, IFRS, GAAP & STAT standards Experience in driving transformation and continuous improvement initiatives Excellent Communication/interpersonal skills Prior Experience of Process Transition would be an added advantage Prior Team Handling experience ( more than 6 team members) is Mandatory
Posted 1 month ago
18.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
About Angel One Angel One Limited is a Fintech company providing broking services, margin trading facility, research services, depository services, investment education and financial products distribution to its clients, on a mission to become the No. 1 fintech organization in India. With more than 29.5 million registered clients, we are onboarding an average of about 900K new clients every month. We are working to build personalized financial journeys for our clients via a single app, powered by new-age tech, AI, Machine Learning and Data Science. We are a group of self-driven, motivated individuals who enjoy taking ownership and believe in providing best value for money to investors through innovative products and investment strategies. We apply and amplify personalisation within our products and services. We have a flat structure, with ample opportunity to showcase your talent and a growth path for engineers to the very top. We are remote-first, with people spread across the country. Come onboard, to become a part of this epic journey! At Angel One, our thriving culture is rooted in Diversity, Equity, and Inclusion (DEI). As an Equal opportunity employer, we wholeheartedly welcome people from all backgrounds to be part of our team, where we believe that everyone's unique experiences and viewpoints make us stronger together. Come and be a part of #OneSpace, where your individuality is celebrated and embraced Location: Bangalore Role-Chief of Staff to Chief Data & AI Officer Role Overview: We are seeking a high-performing, strategic Chief of Staff to support the Chief Data & AI Officer (CDAIO) in operationalizing and scaling Angel One’s AI-first vision. This is a highly visible and impactful role for a candidate who thrives at the intersection of analytics, business strategy, and execution. You will act as a force multiplier to the CDAIO, ensuring alignment across teams, driving key initiatives, and accelerating outcomes in a fast-paced, high-stakes environment. Key Responsibilities: Strategic Enablement & Program Management: Serve as a trusted advisor and execution partner to the CDAIO on key priorities, including AI strategy, Gen AI adoption, data platform modernization, compliance, and governance. Drive planning, tracking, and reporting for strategic OKRs across Data Science, Data Engineering, Analytics, MLOps, and Responsible AI functions. Lead or support cross-functional programs involving product, engineering, marketing, compliance, legal, and external partners. Operational Excellence: Ensure structured operating cadence across the Data & AI org through business reviews, sprint planning, leadership offsites, and town halls. Identify and resolve bottlenecks across teams, manage interdependencies, and foster accountability. Prepare leadership dashboards and board-level updates on data & AI outcomes, milestones, and risks. Stakeholder & Communications Management: Act as liaison between the CDAIO and internal/external stakeholders including CXOs, business unit heads, regulators, and data vendors. Draft executive briefs, internal comms, and presentations that synthesize complex information into clear narratives. Help drive a strong communication culture across the Data & AI org that promotes transparency, alignment, and empowerment. Culture & Talent Development: Support CDAIO in building a high-performance, inclusive, and collaborative data-driven culture. Drive team rituals, recognition programs, onboarding experience, and learning forums. Help define operating principles and champion continuous improvement across teams. Ideal Profile: 12–18 years of experience across management consulting, strategy, product, data, or chief of staff roles. Exceptional program management, problem-solving, and analytical skills. Experience working with data, analytics, or AI/ML organizations is strongly preferred. Ability to handle confidential information with discretion and integrity. Excellent written and verbal communication, executive presence, and cross-functional influence. Bachelor’s or Master’s degree in Business, Engineering, Data Science, or related field (MBA preferred). Why Join Angel One? Play a mission-critical role in shaping the data and AI strategy of one of India’s leading fintech companies. Work directly with a visionary CDAIO and leadership team in driving innovation and transformation at scale. Be part of a future-forward, high-performance, and impact-driven culture.
Posted 1 month ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Senior Delivery Assurance Associate ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage and passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Delivery Assurance Associate The Senior Delivery Assurance Associate will serve as a key member of our Delivery Assurance Group, responsible for instantiating delivery assurance with experts who actively partner with delivery teams to bring innovation and ensure consistent adoption of technology delivery best practices across ZS. The role involves working closely with various stakeholders, defining process, enabling process implementation analyzing process compliance ensuing CMMI maturity and compliance, and providing input into the development and maintenance of DAG and risk scores. The candidate will also assist in the management of DAG assets and contribute to various delivery assurance related initiatives and special projects. What You'll Do: Perform periodic project audits / reviews for the project delivery process based on CMMI (Capability Maturity Model Integration) process areas and report non compliances, best practices followed Highlight potential delivery risks and compliance issues for the project milestones Participate in project milestone release readiness review and provide sign offs Assist in QRM cadence planning and work closely with QRM Leads ensuring effective risk management and mitigation throughout lifecycle of projects Conduct trainings on QMS process assets and awareness on best practices Maintain and ensure project process maturity (CMMI Level 3) adherence for ensuring Capability Maturity Model Integration (CMMI) v2.0 Development & Services appraisal and accreditation process Guides and train project teams on Project Management and Delivery Excellence best practices and supporting project management tools such as Atlassian JIRA, Confluence, Microsoft Enterprise Project Management (EPM) & BT Estimation tool As a DAG partner work with project teams to bring in innovation ensure consistent adoption of technology delivery best practices Showcase expertise on Software Quality Management framework such as CMMI Development, CMMI Services and focus on performance and continuous improvement at project as well as organization level Enhance Delivery and Operations maturity through close engagement and planned intervention across all project phases Coaching and training the project team members on focus areas such as Agile project delivery methodology and supporting tool stack Definition and regular enhancement of enterprise level Quality Management System aka Enterprise Delivery Framework (EDF) supporting Development (Waterfall, Agile) as well as Operations projects (Services delivery methodology). Strong understanding of GxP regulations and industry standards. Serve as the point of contact for regulatory agencies and manage audits related to GxP compliance. Experience with software validation tools and methodologies. Develop and maintain policies and procedures that support compliance with GxP,, and other relevant regulatory frameworks. Proficiency in preparing validation documentation. Develop and deliver training programs on GxP compliance, and other regulatory requirements to ensure employees are aware of and adhere to relevant guidelines What You'll Bring: Bachelor's degree in IT or relevant field with a strong academic record. A minimum of 5 years of experience in Delivery Assurance and Quality Management ; Minimum of 3-5 years of experience in Computer System Validation (CSV) within a GxP-regulated environment (pharmaceutical, biotech, or healthcare preferred). Knowledge and experience in Software Quality Management & Software Quality Standards. Familiarity with regulatory requirements (FDA, EMA, 21 CFR Part 11, GAMP 5, EU Annex 11, etc.). Experience with risk-based validation methodologies. Through understanding and implementation experience of CMMi 2.0 framework for Dev & Services Proficiency in MS Office, including Word, Excel, and PowerPoint. Experience with Project management tools (e.g., Atlassian JIRA, Confluence, MS project ) and Quality Assurance tools CMMi implementation experience (Maturity level 3 at minimum/ High maturity implementation experience preferred ) Familiarity with Pharma compliance and regulations - CFR Part 11/GXP Strong communication skills, both written and verbal, for reporting and interacting with stakeholders. Ability to work independently and as part of a team Willingness to adapt to evolving industry standards and technologies Ability to manage a wide variety of tasks and meet deadlines, and reliability/dependability Proven ability to work creatively and analytically in a problem-solving environment Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel: Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying? At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: www.zs.com
Posted 1 month ago
5.0 - 8.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Physical Deisgn Lea LocationBangalore / Hyderabad / Pune Experience - 8+ YoE In-depth knowledge and hands-on experience on Netlist2GDSII Implementation i.e. Floor planning, Placement, CTS, Routing, STA, Power Integrity Analysis, Physical Verification. Should have experienceon Physical Design Methodologies and submicron technology of 28nm and lower technology nodes. Should have experience on programming in Tcl/Tk/Perl. Must have hands-on experience on Synopsys/Cadence tools. (Innovus, ICC2, Primetime, PT-PX, Calibre). Well versed with timing constraints, STA and timing closure. Should have experience on Physical Design Methodologies and submicron technology of 28nm and lower technology nodes. Should have experience on programming in Tcl/Tk/Perl Well versed with timing constraints, STA and timing closure. Do 1. Lead end to end VLSI components & hardware systems a. Design, analyze, develop, modify and evaluate the VLSI components and hardware systems b. Determine architecture and logic design verification through software developed for component and system simulation c. Analyze designs to establish operating data, conducts experimental tests and evaluates results to enable prototype and production VLSI solutions d. Conduct system evaluations and make appropriate recommendations to modify designs or repair equipment as needed e. Allocates modules for testing and verification and reviews data and project documentation f. Provides guidance on technical escalations and review regression testing data g. Prepares documentation containing information such as test case and product scripts for IP and publishes it to the client for feedback and review h. Ensures all project documentation is complete and uploaded as per technical specifications required by the client 2. Provide customer support & governance of VLSI components & hardware systems a. Identify and recommend system improvements to improve technical performance b. Inspect VLSI components & hardware systems to ensure compliance with all applicable regulations and safety standards c. Be the first point of contact to provide technical support to client and help debug specific, difficult in-service engineering problems d. Evaluate operational systems, prototypes and proposals and recommend repair or design modifications based on factors such as environment, service, cost, and system capabilities 3. Team Management a. Resourcing i. Forecast talent requirements as per the current and future business needs ii. Hire adequate and right resources for the team iii. Train direct reportees to make right recruitment and selection decisions b. Talent Management i. Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness ii. Build an internal talent pool of HiPos and ensure their career progression within the organization iii. Promote diversity in leadership positions c. Performance Management i. Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. ii. Incase of performance issues, take necessary action with zero tolerance for will based performance issues iii. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below d. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team iii. Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team iv. Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Verification Timeliness, Quality and coverage of verification, Compliance to UVM standards, Customer responsiveness 2. Project documentation and MIS 100% on time MIS & report generation Complete Project documentation (including scripts and test cases) 3. Team % trained on new skills, Team attrition %, Employee satisfaction score (ESAT) Mandatory Skills: VLSI Physical Place and Route. Experience5-8 Years.
Posted 1 month ago
9.0 years
0 Lacs
Thane, Maharashtra, India
On-site
Description Role : As the Contract Administration and Operational Governance lead, you will play a key role in the oversight and management of the ASM Outsourced service provider. In this position, you will be responsible for coordinating the commercial monitoring of the vendor and facilitating the resolution of disputes/Issues/Risks arising in the operations of the Services. This will include establishing and operating the Agreement Governance structures, Obligations & Deliverables tracking, measurement and reporting of Supplier activities in supporting the Agreement, facilitating vendor and business unit issue identification / management and coordinating problem escalation and dispute resolution. Primarily responsible for overseeing Contract Administration activities, including working with the Legal Department to interpret contract language, coordinate the drafting of new amendments/changes and negotiating changes to the Agreement with Service Providers, as well as coordination activities for Dispute Resolution and developing New RFPs Maintaining a thorough working knowledge of all aspects of the Contract Agreements Coordinate and facilitate the issuance of formal Notices to the Service Provider Managing the process for WTW requests for changes of Service Provider personnel Maintaining the Agreement risk mitigation plans for the Services Assisting the ASM Outsourcing provider in maintaining the governance processes required for the effective management of the Services Track supplier performance against SLAs and KPIs, recommend corrective actions, and collaborate on improvement initiatives. Maintain an effective relationship with Supplier commercial team(s) for effective issue resolutions. Act as a liaison between internal stakeholders and Service Providers, ensuring alignment on contractual obligations and governance decisions. Monitor Supplier’s compliance with contract terms and conditions, service level agreements, and status of critical deliverables. Ensure compliance with contractual terms, support audits, and complete Supplier Risk Assessments Facilitate timely problem resolution to minimize impact of service disruptions on WTW. Monitor deliverables and obligations (D&O) tracking in collaboration with Supplier Assist in the Interpretation of the contract as needed by the business lines Participate in the Governance meetings to ensure commercials are addressed as part of all decisions in governance forums Maintain and track a contract calendar of events to proactively trigger oversight from relevant team members for time dependant activities and meetings Assist the Supplier is setting up regular cadence of meetings and follow-ups to operate the agreed governance structures Ensure that the contract is modified as necessary to meet WTW’s evolving business needs while minimizing additional spend items. Provide primary interface to WTW’s business units for escalations of Contract or Governance issues. Understand and communicate business unit requirements for Contract or New SOW or Governance changes in the delivery of the Services in normal operations Provide overview of existing Contract Agreements to upcoming stakeholders and address their queries and concerns Provide training to stakeholders on contract terms and obligations, maintain governance documentation, and ensure timely updates. Assist in WTW’s internal organizational changes required in the contract Continuously communicate state and status of contract and governance operation to all key WTW stakeholders Oversee contract and governance reporting processes in collaboration with the ASM Outsourcing Supplier. Monitor the Supplier and WTW compliance with obligations of the Agreement. Identify process improvement opportunities, implement best practices, and enhance operational efficiency. Monitor all change activity resulting in additional expenditures to minimise cost creep Support the Development of business case(s) for any changes Assist in the leverage of the commercial levers in the Agreement Qualifications Requirements: 9+ years’ experience in audit, controls and/or governance roles related to technology services Contracts management Procurement processes Solid knowledge of the outsourcing and industry culture. Negotiation and problem resolution skills Organizational skills Creativity and agility in the resolution of complex multi-dimensional issues Planning & organizational skills Strong written and oral communication skills Appreciation for Information Technology, particularly ASM skills Understanding of Vendor operations and capabilities Understanding of the commercial structures in the outsourcing contract Ability to work with distributed teams and particularly associates located in different countries Ability to work on "virtual" teams with members from different geographic areas Ability to multi-task, and be mindful of deadlines. Self-motivated and ability to remain focused on assigned projects Committed to quality and continuous improvement Willing to work on shifting schedule Willing to be on-call during weekends Willing to work on holidays depending on the business needs.
Posted 1 month ago
8.0 - 10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Oracle Fusion Apps - HCM . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
2.0 - 7.0 years
0 Lacs
Sangareddy, Telangana, India
On-site
Position Title : Assistant Professor Department : Electronics and Communication Engineering (ECE) Institution : MNR University Location : Sangareddy Employment Type : Full-Time Compensation : As per institutional norms and experience level Role Summary We are seeking a qualified and motivated Assistant Professor in the Department of Electronics and Communication Engineering , with a strong academic background and industry-aligned research experience in VLSI Design, Embedded Systems, Advanced Communication Systems , and Internet of Things (IoT) . The selected candidate will contribute to teaching, research, and departmental development. Key Responsibilities Teaching & Mentoring Deliver engaging lectures and lab sessions for undergraduate and postgraduate ECE courses. Teach specialized subjects in VLSI Design, Embedded Systems, Advanced Communication Techniques, and IoT. Guide students in major/minor projects, thesis work, and technical competitions. Design modern teaching content using digital platforms and tools. Research & Publications Undertake high-quality research in relevant domains and publish in peer-reviewed journals and reputed conferences. Collaborate on interdisciplinary projects and apply for funded research grants. Supervise student research and contribute to building a research-driven environment. Academic Contribution Participate in curriculum development and syllabus revision aligned with NEP and industry trends. Support the department in accreditation processes (NAAC/NBA) and academic audits. Organize and contribute to FDPs, workshops, technical fests, and seminars. Institutional Engagement Take part in departmental activities, academic committees, and institutional outreach programs. Engage in consultancy, MoUs, and industry-academia collaborations, wherever applicable. Eligibility Criteria Educational Qualification: Ph.D. awarded in Electronics and Communication Engineering or closely related area, with specialization in VLSI, Embedded Systems, IoT, or Communication Systems. B.Tech and M.Tech/M.E. in ECE or related field with First Class or equivalent. Experience: Minimum 2 to 7 years of post-Ph.D. academic/industry experience in a reputed institution or organization. Required Skills and Expertise In-depth knowledge in at least two or more of the following areas: VLSI Design & Verification Embedded System Design & Programming Advanced Communication Systems (5G, Wireless, OFDM, MIMO, etc.) Internet of Things (IoT) and Cyber-Physical Systems Proficiency in relevant tools and platforms (e.g., Xilinx, Cadence, MATLAB, Keil, NS3, Arduino, Raspberry Pi ). Excellent classroom management and communication skills. Familiarity with Outcome-Based Education (OBE) and Bloom’s Taxonomy . Capacity to initiate research projects and mentor student-led innovations.
Posted 1 month ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com What’s the opportunity? As part of the CX Operations team you would be entrusted the responsibility of collaborating with the business leaders and the project teams to track key performance metrics as we strive for effortless onboarding of our customers while enhancing the customer experience. You will be playing a pivotal role in maintain the drum beat of project cadence and focus on quality by leveraging the vast data available across multiple systems. Requirements What will I be doing? Configure, deploy, and administer the Gainsight platform (system configuration, reports, dashboards, end-to-end workflows, systems integrations) Collaborate with cross-functional end users to gather business requirements that impact Gainsight and the CRM, and configure the system to meet those needs (partnering with other operations teams as needed) Collaborate with internal teams to identify key metrics, data sources, and the frequency and granularity of data feeds Develop new business processes in partnership with Customer Success leadership and cross-functional teams Manage the rollout of processes, including thoughtful timing Design business rules that analyze customer data and trigger actions for the Customer Success team to engage with customers Help users to develop an understanding of contributors to customer health, sources of customer risk/churn, and positive trends Manage mapping and documentation of customer success processes Manage day-to-day support of Gainsight users, including fielding questions, ad-hoc customizations, design and implementation of core functionality, workflow adjustments, and user administration, security, and permissions Monitor system performance, data integrity, and user activity and suggestions to make recommendations, thus establishing a process of continuous improvement of the Gainsight platform Maintain expertise in Gainsight and other relevant software by staying up to date on new features, trends, and related technologies Identify opportunities for improvement of existing tools and processes, including adopting new features in each Gainsight major release What skills do I need? 5+ year experience with a Bachelor’s degree, or equivalent experience in a relevant field (e.g., customer success, operations, business analysis, data analytics, database administration, computer science, data analytics) Experience as end-user of a CRM, customer support system, or marketing automation system Demonstrated rapid, self-driven, experiment-driven learning of unfamiliar systems/software Experience working in customer success, or equivalent understanding of key customer success principles Demonstrated project management, business analysis, and problem-solving Experience working in cross-functional teams Self-starter, demonstrating leadership of owned projects Excellent written and verbal communication and presentation skills Strategic thinking and prioritization Problem solver with a systems mindset Desirable Requirements Gainsight experience as end-user Gainsight administration experience, or Gainsight Associate Administrator (Level 1) Certification CRM administration experience or certification Customer-facing experience, especially as a Customer Success Manager Experience interacting with senior leadership and managers Experience in operations for customer success, sales, support, services, or marketing Experience in data analysis, business intelligence, and design of reports and dashboards Understanding of data structures, data modeling, and database management Benefits Best in industry salary Comprehensive medical coverage for yourself and your immediate family An environment where wellbeing is high on priority – access to regular yoga, meditation, breathwork, nutrition counseling, stress management, inclusion of family for most benefit awareness building sessions Opportunities to be a part of a community and give back: Social activities are part of our culture; You can look forward to regular engagement, social work, community give-back initiatives" Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Posted 1 month ago
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