Automation Anywhere is a global leader in robotic process automation (RPA), providing intelligent automation solutions that help organizations automate their business processes using software bots and Artificial Intelligence (AI).
Vadodara, Gujarat, India
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Automation Anywhere is looking for an experienced and knowledgeable Director to manage Technical Excellence Centre (TEC) function within the larger Worldwide Support organization. This position will be responsible for supporting high-end enterprise level customers or channel partners with advanced support needs, as well as building the infrastructure to support the growth of Automation Anywhere and contribute to the development and scaling of the team. You will lead a team of technical experts to align with Product Management, Engineering and the Customer Support delivery teams to enable Automation Anywhere Support to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service. Your role will be key to ensuring our customers’ success and to help our internal technical teams to be better prepared and educated on our new solutions. The position will be responsible for executing customer service strategy, meeting key performance metrics and overseeing the operation of the Technical Support teams. The position will also be responsible for executing service level attainment, customer satisfaction, and financial results. Your Role as Director, Technical Excellence Centre at Automation Anywhere Technical Excellence Centre is part of the Worldwide Support organization at Automation Anywhere. As the Director, TEC, you will lead a team of seasoned Automation Anywhere product experts with extensive experience in product design, architecture, and the understating foundational technology stack. You will lead initiatives and programs that drive large-scale transformation across Technical Support organizations. In this role, you are in a leadership position within the Global Technical Support organization - to partner with R&D Engineering, Product Management, Professional Services, Technical Support, Sales, and Customer Success teams to ensure all internal organizations are ready for product releases. In this role, you will create a robust, data-driven model to isolate top case (support and engineering) drivers and lead continuous improvement initiatives to reduce this work for the teams and customers. The Leader is the point person for driving strategic-level goals and outlining the execution plans to achieve them. Employing both a strategic focus and a tactical approach is a must in this role. The individual in this role will be critical in delivering a wide range of initiatives - from small, quick wins to lengthy and complex programs. This team is responsible for delivering support services to Automation Anywhere's customers globally. The team is dedicated to providing excellent customer support and ensuring customer satisfaction. This is a highly visible and very important role - customer support is a strategic differentiator for Automation Anywhere, helping drive customer loyalty, references, and repeat business. We are searching for a dynamic leader and a professional with expertise in Technical Support in a high-growth enterprise support organization with experience in a SaaS and agile environment. We’re looking for leaders apt at building a high-performance culture in the organization, a strong change management experience, strong business acumen, and experience in the customer service/support field. DUTIES AND RESPONSIBILITIES: Build and lead the TEC function responsible for providing product level expertise for Support delivery teams Own and drive strategic direction for both Supportability and Release Readiness framework. Advocate for customer needs within the organization and drive initiatives to address systemic problems. Lead monthly cross-functional Executive meetings on key Product Quality and Supportability opportunities leveraging strong data analytics. Partner with Support Delivery, Engineering, Product Management, Sales, and Professional Services to ensure alignment on new releases and improvement opportunities. Lead and mentor a senior team of high performing escalation managers and specialists in multiple regions. Provide Business leadership on key projects and manage various initiatives within and beyond. Support across multiple teams, taking a hands-on and proactive approach to unblock progress, introduce efficiencies, and provide workflow solutions. Anticipate and mitigate risks - by closely involving teams' goals and challenges, applying past experience, and considering the big picture. Drive optimum customer and TSE experience and help deliver on all targets such as Customer Satisfaction, Quality, Productivity, Response & Resolution times. Drive operational excellence in the function and provide leadership oversight to enable process optimization, execution methodology and framework, etc. Lead Technical Support and interface effectively with cross-functional teams and customers. Lead strategic initiatives that impact the tactical approach to customer support and influence policies, workflows, and performance standards. Requirements A total of 10+ years of industry experience with strong exposure to Customer Support in a software, SaaS, or systems development environment. 5+ years of experience in escalation management, customer support, or a related role in a leadership position. A BS degree in Engineering, Computer Science, or Operations Management. MBA is a Plus. Strong leadership skills: ability to influence without authority. Strong technical aptitude/affinity; experience working with software, test, and/or system engineers. Thrives in a fast-paced environment with a high rate of change. Excellent verbal and written communication; skilled with communication at all levels. Solid understanding of Customer Support, including processes like Case Handling, Case Reviews, Follow-the-sun, escalation processes, 3rd party support processes, CSAT/DSAT Reviews, Global queue management, escalations, language support, and more. An understanding of multi-tenant SaaS, single-tenant, and DevOps software environments; experience in managing organizations through the transition between these environments Good technical knowledge of the following concepts Experience with building and delivering services at scale, leveraging distributed systems architectures. Strong skills with some of the back-end technologies we use: PHP, NodeJS, Typescript, MongoDB, message queuing systems or Kubernetes. Technical knowledge of networking technologies and protocols, such as TCP/IP, VLAN, DNS, DHCP, VPN, etc. SaaS experience: Salesforce, Netsuite, Workday, ServiceNow Preferred to have prior experience in robotic process automation products (RPA) Core Competencies Communications Problem Solving and Analytical Skills Planning and Organization Analysis and Reporting Customer Focus Relationship Building All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Skills & Requirements Basic Understanding of how cloud-based web applications work and interest in measuring, analyzing, and improving distributed systems Familiar with Automation development using any one of the scripting languages like Python Exposure to Terraform or Ansible will be a plus Basic understanding of Docker and Kubernetes Basic Understanding of Networking and Security Technology for cloud services Basic Understanding of Continuous Deployment tools such as Jenkins or Env0 To understand key cybersecurity concepts and their impact on serverless resources Should have a working knowledge of emerging technologies relevant to cloud computing, e.g., Machine Learning (ML) and Artificial Intelligence (AI) Primary Responsibilities Design, develop and implement hybrid cloud environments Deploy and automate infrastructure & platform services in Public Clouds (AWS, GCP, and Azure) using Terraform and Ansible Design and manage Continuous deployment using Kubernetes and Jenkins To develop and implement AI solutions in Cloud Monitor environments for any impact using observability tools and take actions to remediate and/or mitigate issues Perform troubleshooting and root cause analysis for Service Incidents and document them All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Skills & Requirements Basic Understanding of how cloud-based web applications work and interest in measuring, analyzing, and improving distributed systems Familiar with Automation development using any one of the scripting languages like Python Exposure to Terraform or Ansible will be a plus. Basic understanding of Docker and Kubernetes Basic Understanding of Networking and Security Technology for cloud services Basic Understanding of Continuous Deployment tools such as Jenkins or Env0 To understand key cybersecurity concepts and their impact on serverless resources Should have a working knowledge of emerging technologies relevant to cloud computing, e.g., Machine Learning (ML) and Artificial Intelligence (AI) Primary Responsibilities Design, develop and implement hybrid cloud environments Deploy and automate infrastructure & platform services in Public Clouds (AWS, GCP, and Azure) using Terraform and Ansible Design and manage Continuous deployment using Kubernetes and Jenkins To develop and implement AI solutions in Cloud Monitor environments for any impact using observability tools and take actions to remediate and/or mitigate issues Perform troubleshooting and root cause analysis for Service Incidents and document them All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
Bengaluru
INR 2.0 - 4.0 Lacs P.A.
Work from Office
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Join a team that designs and develops custom solutions for customers within AutomationAnywhere. As a software engineer here at AutomationAnywhere, you will have the opportunity to gain hands-on experience and contribute to cutting-edge automation projects. You will work closely with our team of talented engineers to develop and implement innovative solutions. Your responsibility will be to develop a monitoring solution for proactive support of the Automation Platform. You will partner with the other service functions to develop this solution. Qualifications Bachelor s Degree in Computer Science or related discipline with relevant experience of 0-2 years Strong knowledge of Go & Python and Bash/Powershell/any other relevant languages. Ability to use machine learning models to detect anomalies in system health continuously . Experience in fine-tuning models. Experience with docker/Linux and React (Front End) Active Git Repo which is more than 02 years old. Exhibit passion for technology like SaaS, Cloud, Opensource. Willing to accommodate stretch goals.
Bengaluru
INR 50.0 - 65.0 Lacs P.A.
Work from Office
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Responsibilities - Define and lead the vision and strategy for Automation Anywhere s new Agentic Process Orchestration Engine. Provide product thought leadership by identifying critical customer requirements, understanding business goals, defining the product end state, and working with development teams to design user experiences and scalable services. Work closely with architects and engineers to design secure and high-scale solutions that are easy for Automation Anywhere product teams to integrate and deploy. Take a data driven approach in defining success metrics, prioritizing requirements, and communicating plan, progress and success Experimenting with data to influence business outcomes. Drive product roadmap and adoption to significant scale. Partner with program management to nail project execution and delivery by managing dependencies and plans across different services and teams. Work closely with the different Automation Anywhere business offering teams to understand the requirements, priorities, and drive to a common goal. Work closely with Automation Anywhere stakeholders to firm up requirements considering legal, compliance, security, etc. Spend time with end-users to understand their pain points, gather insights on how we can solve some of those big customer problems in a delightful way. Represent the team in presentations, meetings, customer and partner events internally and externally. Qualifications - Overall 10+ years of experience in Software Industry Minimum 7+ years designing and delivering world-class platform products in a Product Management role for large scale enterprise applications. Background in process automation and experience with business process workflow engines, orchestration or enterprise scale integration tools highly preferred. Track record in defining and delivering platform capabilities that serve enterprise needs. Demonstrable technical depth in SaaS software development with strong engagement with engineering and architecture teams Demonstrated success in taking data driven approach and delivering impactful business results Ability to develop and execute a successful product roadmap Experience with Agile - being the product owner and establishing clear requirements through detailed documents. Proven experience in defining big visions and inspiring teams to deliver new innovations and impactful products Track record of working closely with developers, partners, listening and taking a customer-focused approach to strategy and priorities - passion for the customer Excellent collaboration skills - leading execution across teams, influencing across organizations Inspiring communication skills - for small teams to executives and larger groups as well BE or technical degree preferred or equivalent work experience
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Job Overview At Automation Anywhere, we are committed to delivering operational excellence for our customers. Under the guidance of the Senior Manager of Cloud Operations, we are seeking a student or recent graduate with a technical degree to help support the existing Cloud hosted customers, and to coordinate the resolution of customer issues across internal teams. The intern will work with cross functional, globally distributed teams including Cloud Infra Observability, Availability, Security, Operations, FinOps and Engineering to assist with the coordination and tracking of Cloud Deployment related activities for AAI suite of products. Also help with new automation modules using Terraform that interact with Public Cloud and AAI Application deployments. The position requires organizational skills, attention to detail, excellent oral and written communication, and the ability to collaborate across a distributed organization. Skills & Requirements Basic Understanding of how cloud-based web applications work and interest in measuring, analyzing, and improving distributed systems Familiar with Automation development using any one of the scripting languages like Python Exposure to Terraform or Ansible will be a plus. Basic understanding of Docker and Kubernetes Basic Understanding of Networking and Security Technology for cloud services Basic Understanding of Continuous Deployment tools such as Jenkins or Env0 To understand key cybersecurity concepts and their impact on serverless resources Should have a working knowledge of emerging technologies relevant to cloud computing, e.g., Machine Learning (ML) and Artificial Intelligence (AI) Primary Responsibilities Design, develop and implement hybrid cloud environments Deploy and automate infrastructure & platform services in Public Clouds (AWS, GCP, and Azure) using Terraform and Ansible Design and manage Continuous deployment using Kubernetes and Jenkins To develop and implement AI solutions in Cloud Monitor environments for any impact using observability tools and take actions to remediate and/or mitigate issues Perform troubleshooting and root cause analysis for Service Incidents and document them All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
Bengaluru
INR 50.0 - 100.0 Lacs P.A.
Work from Office
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Director -Engineering As a Director Engineering at the India Development Centre, you will manage all technology related tasks and the day-to-day operations, staffing, and consistent creation of software to enable business needs. You will lead the Centre s development staff to enhance existing systems and fulfil the business needs. You will maintain the appropriate quality of design, development, and documentation, and create a learning organization of developers. You are a leader who has expertise and judgment in working across multiple functional areas within an organization and have previous experience in successfully building, mentoring large software development teams. Responsibilities Lead development efforts for Business Solutions products from India Software Development division. Provide leadership and direction for development and SDET teams to identify knowledge management, training, and execution for all technical implementations. Provide oversight for recruitment, engineering delivery, quality, and management. Drive implementation of new technologies/components, including active adoption of AI technologies, while championing re-use and extensibility of existing technology stack. Focus on consistent delivery of high-quality software and integration points that move the company towards achieving short and long-term objectives. Implement and continuously iterate on the companys Software Development and Security Development lifecycles, while promoting and enforcing best practices. Enable cross-geographical collaboration and creation of centers of excellence. Successfully manage stakeholders across multiple functions, including engineering, product, customer support and program management, across multiple geographies. Keep constant focus on customer satisfaction and be able to provide visibility and constant improvement on customer satisfaction metrics. Have an innovative, problem-solving mind-set Qualifications - Degree in Computer Engineering or the equivalent, plus a minimum of 10 years leading a Software Development division. Masters a plus. 15+ years working in software development or application delivery, with former experience in a hands-on development role. Strong technical background in Cloud technologies, Java or C programming, system design, and end to end software development and delivery. Exposure to emerging AI technologies is a strong plus. Ability to manage multiple tasks, be detail oriented, responsible and show a high level of critical thinking. Excellent communication (verbal/written), organizational and interpersonal skills, including communicating successfully across multiple geographical locations and cultures. Ability to work well in a fast-paced environment, navigate and manage change. Ability to delve into technical and design aspects and provide solutions and alternate approaches to software engineering problems. Experience interacting directly with customers, and excellent customer management skills.
Bengaluru
INR Not disclosed
Work from Office
Internship
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Skills Requirements Basic Understanding of how cloud-based web applications work and interest in measuring, analyzing, and improving distributed systems Familiar with Automation development using any one of the scripting languages like Python Exposure to Terraform or Ansible will be a plus. Basic understanding of Docker and Kubernetes Basic Understanding of Networking and Security Technology for cloud services Basic Understanding of Continuous Deployment tools such as Jenkins or Env0 To understand key cybersecurity concepts and their impact on serverless resources Should have a working knowledge of emerging technologies relevant to cloud computing, e.g., Machine Learning (ML) and Artificial Intelligence (AI) Primary Responsibilities Design, develop and implement hybrid cloud environments Deploy and automate infrastructure platform services in Public Clouds (AWS, GCP, and Azure) using Terraform and Ansible Design and manage Continuous deployment using Kubernetes and Jenkins To develop and implement AI solutions in Cloud Monitor environments for any impact using observability tools and take actions to remediate and/or mitigate issues Perform troubleshooting and root cause analysis for Service Incidents and document them
Bengaluru
INR Not disclosed
Work from Office
Internship
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Job Overview: At Automation Anywhere, we are committed to delivering operational excellence for our customers. Under the guidance of the Senior Manager of Cloud Operations, we are seeking a student or recent graduate with a technical degree to help support the existing Cloud hosted customers, and to coordinate the resolution of customer issues across internal teams. The intern will work with cross functional, globally distributed teams including Cloud Infra Observability, Availability, Security, Operations, FinOps and Engineering to assist with the coordination and tracking of Cloud Deployment related activities for AAI suite of products. Also help with new automation modules using Terraform that interact with Public Cloud and AAI Application deployments. The position requires organizational skills, attention to detail, excellent oral and written communication, and the ability to collaborate across a distributed organization. Skills Requirements Basic Understanding of how cloud-based web applications work and interest in measuring, analyzing, and improving distributed systems Familiar with Automation development using any one of the scripting languages like Python . Exposure to Terraform or Ansible will be a plus. Basic understanding of Docker and Kubernetes Basic Understanding of Networking and Security Technology for cloud services Basic Understanding of Continuous Deployment tools such as Jenkins or Env0 To understand key cybersecurity concepts and their impact on serverless resources Should have a working knowledge of emerging technologies relevant to cloud computing, e.g., Machine Learning (ML) and Artificial Intelligence (AI) Primary Responsibilities Design, develop and implement hybrid cloud environments Deploy and automate infrastructure platform services in Public Clouds (AWS, GCP, and Azure) using Terraform and Ansible Design and manage Continuous deployment using Kubernetes and Jenkins To develop and implement AI solutions in Cloud Monitor environments for any impact using observability tools and take actions to remediate and/or mitigate issues Perform troubleshooting and root cause analysis for Service Incidents and document them
Bengaluru
INR 15.0 - 17.0 Lacs P.A.
Work from Office
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com About the role We are looking for a Senior Technical Writer on the product documentation team at Automation Anywhere. You will develop user-centric content, empowering our customers, partners, and employees to successfully build and deploy AI-powered automations using our product suite. The ideal candidate is empathetic to user needs, has a hands-on approach to exploring new technologies, is passionate about AI, and thrives in a rapidly evolving automation-focused environment. Responsibilities Manage content delivery: Develop customer-facing product documentation (help articles, in-product contextual assistance, and videos) for relevant user personas of our automation success platform. Leverage AI/automation insights: Willing to learn and implement AI technologies, understand their inputs/outputs, and translate technical specifications into practical, actionable user guidance. Be a user advocate: Collaborate with engineers, product managers, designers, and peers in support, training, and professional services to understand features, user workflows, and pain points, ensuring documentation directly addresses user needs and enhances their journey. Drive content strategy: Be aware of evolving industry trends, and research and implement ideas that contribute to our documentation standards, style guides, and content strategy Quick learner: Use critical thinking and problem-solving skills to build just the right amount of content to present at the right time and place to the user. Qualifications BS/BA in English, Communications, Business, Engineering, or related field is required (or equivalent work experience). 5 - 8 years of hands-on experience creating content in U.S. English for technology products and solutions, with demonstrable experience in using AI technologies. Preferred experience in Enterprise and/or SaaS environments. Exceptional writing, editing, and proofreading skills. Knowledge of DITA and structured authoring. Experience with XML-based authoring tools and CCMS such as Oxygen and MadCap IXIA, Heretto, or Git. Experience with video capturing software, like Captivate or Camtasia, is preferred. Applicants are encouraged to submit writing samples to be considered for this role.
Bengaluru
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Overview The role would need someone that comes with industry expertise and add credibility to the Sustenance Engineering team. The ideal candidate will partner with Development SMEs, Product Management, Customer Support and Field teams to execute a comprehensive strategy for key customer queries, defects and escalations. If you love problem-solving, work on a wide range of technologies, then you have found the right home. This role requires an understanding of IT operations, support and software engineering. Experience in customer engagement from engineering perspective, troubleshooting issues in enterprise grade products, a wide systems understanding and ability to work in breadth and depth of technical challenges. We are looking for a hands-on engineer who can help with a holistic approach, conducts troubleshooting & analysis and works on product related customer queries, identifies the patterns and bottlenecks suggests workarounds, collaborate with customer support, product development, product managements and many other stakeholders. You will work in a high-energy, fun and engaging work environment with talented colleagues from diverse backgrounds and experiences Responsibilities Understand the product in detail to represent Sustenance Engineering to provide operational support from engineering Work on key complex critical issues along with customer personnel and remote Automation Anywhere Support engineers to provide workaround and solutions Take initiatives to overcome product shortcomings, improve reliability and quality of our product to reduce post-release incidents, queries, and escalations Monitor customers systems to identify potential problems and trends, and subsequently, make the necessary recommendations to resolve them to ensure optimal performance of these systems Work with stakeholders to perform root-cause analysis & figure out solution approaches Build scripts, utilities and any workaround priority that may help customer in running the business in critical times Create sustainable systems and services through automation and innovation Learn from customer issues & interactions to further suggest & advocate improvements in product Work collaboratively with development, product management and customer success team members from diverse technical, creative, and business backgrounds. Measure and optimize product performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Partner with development teams to improve services through rigorous testing and release procedures Maintain a very high-quality bar in projects from the start and to champion quality improvements by implementing better technical practices. Required Skills and Qualifications Bachelor s degree in computer science or other highly technical, scientific discipline Experience in enterprise customer systems with a good end to end view of the architecture Experience in integration of complex technologies Analytical and problem-solving skills: Excellent log analysis, troubleshooting and debugging abilities for web applications with high attention to detail Must have working knowledge in technology areas like database, network-related tools, elastic search, Kubernetes, and Microservice architecture A proactive approach to spotting problems, areas for improvement, and performance bottlenecks Ability and willingness to work alone on projects in a self-directed and matured manner Customer-Centricity - Must have good customer handling and negotiation skills with the mindset of creating positive experiences for the customer Effective interpersonal skills and collaborative management style to include teamwork and team-building ability Precise and concise technical communication Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment. Preferred Qualifications Engineering graduate with a minimum of 18 to 24 months of work experience in product companies in similar roles Previous work experience in software engineering, preferably experience directly with customers on technical issues Coding experience beyond simple scripts
Bengaluru, Karnataka, India
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com As the Senior Accountant for selected legal entities across international regions, yours will be a key role responsible for Day-to-day Book-keeping and Accounting for AA Inc’s subsidiaries. This role reports to the Regional Accounting Manager. The role includes managing activities in R2R and P2P domain including but not limited to day-to-day general ledger, payroll accounting activities, accounts payable accounting activities, bank payments, prepaids, Intercompany, Fixed asset accounting, the month-end close process etc. Job Duties Handle end to end accounting for international legal entities in the Asia/Africa/EU regions. Coordinate on a regular basis within country compliance and tax firms, and AA Inc Tax team, to ensure timely filings for VAT /WHT (TDS) / CIT returns as applicable. Coordinate with International Payroll team to ensure accurate accounting for the monthly employee payroll processing, and for off cycle payroll processing and timely accounting. Support manager in actively helping in achieving month end closing deadlines. Preparation and review of monthly balance sheet accounts reconciliations. Analysis of key P&L accounts to ensure correct accounting for accruals and spends. Preparation of monthly Flux analysis and selective deep dive reviews to ensure compliance with global accounting policies and US GAAP. Handling PBC requests timely for Statutory and Tax audits, and lead identified areas in the audits to interact with the auditors. Identify and work with Automations/IT team to help build automation solutions for routine transactions and also work on process improvements. Support the team management on multiple accounting and finance activities for local statutory compliance and US GAAP as needed. Qualification Required CA (with 2-3 years) or CA Inter/ M. Com/ MBA (with 5-6 years) of progressive experience in Book-Keeping, GL Accounting or worked as part of R2R operations. Worked on MIS reporting, GL Accounting, Intercompany, Accounts Payable, Statutory and other audits etc. And Similar Other Compliance, And Controls Experience. Experience with overseeing accounting, tax, and statutory requirement across multiple GAAPs/ international regions is essential. Experience in SAAS Industry would be an added advantage. Skills Required This job requires the ability to work, adapt and evolve in a fast-paced environment, working under deadlines, and interacting with multiple contacts in different time zones. High sense of urgency, dedication, and the ability to get things done fast is critical for this role. Additional requirements are: Accounting Expertise: Strong knowledge of US GAAP, with familiarity in international GAAP as a plus. Experienced in collaborating with auditors to ensure timely statutory and tax compliance. Adaptability and Collaboration: Adept at working in fast-paced environments, managing shifting priorities, and partnering with cross-functional teams across time zones. Strong communication skills to keep others informed of process progress and escalations Technical and Analytical Skills: Proficient in ERPs like Oracle and Workday, skilled in advanced Excel, with a strong willingness to support automation initiatives. Process Improvement and Initiative: Proactive in identifying automation opportunities, driving operational efficiency, and streamlining processes. Strong Work Ethic: Highly dedicated, with a "roll-up-your-sleeves" mindset, ensuring tasks are completed with urgency and precision. This is a great opportunity for a dynamic individual to build functional capabilities, to support the scale of the company. You must be a team player, support local and company management in achieving our objectives, hands-on, roll up your sleeves type of person and should enjoy a fast-paced, start-up environment. All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
Bengaluru
INR 5.0 - 7.0 Lacs P.A.
Work from Office
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Responsibilities Play an active role in all aspects of defining the experience of a new application including identification of user needs, prototyping, iterative end-user validation and testing/supporting produced code. Interpreting business requirements into effective UI and server-side specifications. Build prototypes to explore new scenarios and optimizations of existing solutions Work collaboratively with Product managers and UX/ Design team members from diverse technical, creative and business backgrounds to develop complex solutions. Review design, code and approve solution approaches. Provide leadership to junior team members. Work alone or with a small group of people on projects in a self-directed and matured manner. Maintain a very high-quality bar in projects from the start and to champion quality improvements by implementing better technical practices. Multi-task and provide needed input efficiently on Development activities. Assist in developing, organizing and maintaining technical practices along with manager and actively engage in rolling out improvements. Work with teams/ stake holders across multiple geographies. Qualifications 3-5 years of Frontend Development experience. Experience in the development of Cloud enabled applications, and Responsive Web Applications, with a focus on great User Experience. Excellent verbal and written communication skills. Deep understanding of Web UI, HTML5, CSS, JavaScript Deep understanding and hands on experience on React. Experience of Redux. Webpack, react Build knowledge, Saga, Material UI, Node, NodeJS. Strong understanding of the E2E request/response cycle between client and server (HTTP, Server side, browser internals) for delivering blazing-fast, high-performance applications. Good knowledge of CSS Frameworks like Bootstrap, LESS or SASS Hands-on experience with Unit Testing frameworks and Cypress, Jest, Mocha, chai etc. Must have experience in working with version control systems like GIT and build tools like Gradle and Jenkins. Should have good knowledge of Workers, Socket Programming. Good understanding of ECMA2015, ECMA5. Cross-browser scalability compatibility in multiple browsers like IE, Firefox, Safari and Chrome. Excellent troubleshooting and debugging abilities for web applications and ability to adhere to agreed-upon timelines. Strong problem-solving and analytical skills with exposure to real customer problems. Should have good experience caching/fixing memory leaks and with performance tuning. Should have good experience with open-source tech. Understanding of Design Patterns, TDD, Cloud First principles, OOPs concepts, RESTful services Good command over using Data Structures especially XML, JSON operations and Processing technologies. Exposure to AI/ML/GenAI technologies and use in designing cutting-edge solutions.
Vadodara, Gujarat, India
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Role Summary We are looking for an L1/L2 IT Support Engineer to deliver responsive technical assistance, manage assets and procurement, and ensure smooth day-to-day IT operations. The ideal candidate will have experience supporting users across IT systems and tools, working with on-prem and virtual infrastructure, and basic familiarity with modern cloud and security technologies. Key Responsibilities Provide first-level technical support for end users across various IT services and systems. Troubleshoot hardware, software, and network-related issues. Install, configure, and maintain operating systems and business-critical applications. Log, track, and resolve service requests using IT ticketing tools. Perform routine maintenance, system health checks, and patch updates. Coordinate with regional and global IT teams to resolve escalations and project-based tasks. Support on-premises infrastructure including Windows servers, VMware environments, and Active Directory. Assist with IT asset management including inventory tracking, allocation, and disposal. Manage procurement activities by coordinating with vendors and internal stakeholders. Ensure compliance with IT security policies and processes, including device hygiene and user access controls. Additional Advantage Exposure to secure cloud infrastructure and IaC (AWS, Azure, or GCP), with relevant certification, is a plus. Familiarity with enterprise security and identity tools such as Okta, CrowdStrike, and Microsoft 365 security suite is an added benefit. Requirements 5 years of experience in L1/L2 support or similar technical support roles. Strong understanding of Windows OS, Microsoft Office Suite, and basic networking (DNS, DHCP, TCP/IP). Experience with VMware, Windows Server, and Active Directory. Hands-on experience with IT ticketing systems and incident documentation. Ability to manage IT asset lifecycle and coordinate procurement activities. Exposure to cloud platforms (AWS/Azure/GCP) and IT certifications are desirable. Familiarity with tools like Okta and CrowdStrike is a plus. Excellent communication and problem-solving skills. All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
Delhi Cantonment, Delhi, India
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Our Opportunity Automation Anywhere is seeking an Alliance/Partner Manager to accelerate our strategic alliances with Big Four and AWS Business/relationship . The ideal candidate will have 10+ years experience working with Big Four in a reselling, co-selling or MSP model. Automation Anywhere is a Partner First organization and this role will be focused on collaborating with our field sales teams and engaging our key strategic alliance partners to increase the value for our mutual clients. Location: Bangalore or Mumbai or Delhi You Will Make An Impact By Being Responsible For Developing and execute a GSI strategy for a select number of key alliances with a focus on significantly increasing the market share of AAI. This includes joint go to market plan, joint score carding and a joint cadence of business reviews from key GSI’s. Execute the Alliance Plan across India and this will mean working closely with Partner field sales teams to execute the plan locally. Global strategy-Local execution. Collaborating with several GSI alliance partners to grow the pipeline for joint execution and collaborate with the field sales team to drive bookings. This will mean working closely with the field sales teams to execute the plan locally. Acting as an advocate for our GSI partners for all things Automation anywhere keeping them informed and excited about AAI and build a strong support community to drive partner success. Ensuring GSI are properly enabled to execute on AAI solutions for India. Engaging with our India Field Marketing teams to determine how our GSI partners can deliver higher value/great impact to our marketing events. Development of Joint Solutions with the respective GSI around SFDC, Workday, Google etc. to showcase the power of Intelligent Automation within the leading GSI practices. You Will Be a Great Fit If You Have Strong technical, GSI alliance management, presales and sales aptitude and attitude with a successful and progressive track record . 10+ years of work experience working with Big Four and AWS Business/Relationships. Very good understanding of software sales, marketing and business development including scaling channels / alliances. Has systematically scaled software sales and exponentially grown high NPS, partners and made them very successful. Very good understanding of the customer life cycle journey and partner business models / GTMs and how they succeed. Manages leading and lagging indicators in business and knows how to exponentially scale qualified opportunities, systematic pipeline building and conversions. Upsell, cross sell & net new including expansion sales through GSI partners. Direct selling experiences in a high growth environment Up to 20-30 % travel required for this job. BA/BS degree or equivalent practical experience All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
Bengaluru
INR 8.0 - 12.0 Lacs P.A.
Work from Office
Full Time
The ideal candidate will be a seasoned professional with over 8 years of experience in consultative selling. This role will be pivotal in driving sales of our professional services to enterprise strategic clients, specifically targeting their finance, HR, supply chain, and other core business departments. Candidates with a strong background in technology and management consulting will be particularly well-suited for this position. Their experience in developing business cases, demonstrating ROI to drive purchase decisions, and their understanding of the key cost and efficiency drivers within various business functions will be critical for success. This individual will need to be adept at understanding complex business challenges and articulating how our agentic automation solutions can deliver significant value and operational improvements. Key responsibilities will include: Developing and executing strategic sales plans to achieve professional services sales targets. Collaborating with our software sales and customer success teams to understand opportunities and generate pipeline Building and maintaining strong, long-lasting client relationships with key stakeholders in finance, HR, supply chain, and other business units. Understanding client business needs and effectively articulating the value proposition of our agentic automation professional services. Leading the entire sales cycle from prospecting and qualification to proposal development, negotiation, and closure. Crafting and presenting compelling business cases and ROI analyses to senior executives. Own the contracting and other paperwork along with legal and procurement as part of closing a pursuit Collaborating with our internal technical and delivery teams to ensure seamless service deployment kick off and client satisfaction.
Bengaluru, Karnataka
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Job Title: UX Designer Location: Bangalore (Hybrid) Team: Product Design | Reports to: Director, UX COME JOIN US Do you want to change the world? Join us and shape how knowledge workers adopt and leverage intelligent automation to transform life, business, and the global economy. HOW YOU WILL CONTRIBUTE The role of a UX Designer at Automation Anywhere is to envision how users experience our products—and bring that vision to life through thoughtful, intuitive, and beautifully crafted design. In this role, you’ll take on complex problems and simplify them into accessible, engaging experiences for users of all skill levels—from first-time users to seasoned automation professionals. You’ll work closely with a talented group of Designers, Researchers, Product Managers, and Engineers throughout the design process—from early discovery and user flows to wireframes, high-fidelity mockups, and interactive prototypes. At each step, you’ll champion the voice of the user—anticipating their needs, advocating for their goals, and ensuring the final experience delivers value, clarity, and delight. We are a collaborative UX team that blends user research, systems thinking, visual craft, and business context. Our designers care deeply about usability, inclusivity, and simplicity. Together, we solve meaningful challenges and shape the experiences that define the future of automation. What You’ll Do Design user-centric solutions by applying Design Thinking methodologies: empathize, define, ideate, prototype, and test. Support and participate in user research (interviews, usability tests, surveys, etc.) and incorporate findings into design work. Deliver UX assets like personas, storyboards, user flows, wireframes, and high-fidelity mocks using tools like Figma. Contribute to the evolution of the Automation Anywhere Design System to ensure consistency and usability across products. Work collaboratively with cross-functional teams to define feature requirements, design trade-offs, and final implementation. Present and defend design rationale to stakeholders using data, research, and UX best practices. Track and measure design impact through feedback, analytics, and usability testing. Be a proactive team player and help others with feedback, ideas, or pair designing. You Have... 2+ years of experience in UX/Product Design with a portfolio that demonstrates solid process and problem-solving. Familiarity with human-centered design, and experience working with per sonas, journey maps, and design systems. Ability to apply UX heuristics and craft accessible, responsive designs. Strong communication skills and comfort presenting design ideas to diverse audiences. An attitude of continuous learning, curiosity, and collaborative spirit. Portfolio Requirement Please include a portfolio link that showcases your UX process, design thinking, and impact across projects. This is essential for your application to be considered. Bonus Points Experience with SaaS or enterprise platforms. Exposure to AI/ML-driven experiences or process automation tools. Working knowledge of front-end technologies (HTML, CSS, JavaScript) for better collaboration with dev teams. Experience with design tools (e.g., Sketch, Figma, Photoshop) to produce wireframes and high-fidelity mockups. Why Join Us You’ll be part of a supportive and innovative design team shaping the future of automation. We value empathy, collaboration, and craft—and we’re excited to help you grow. Be mentored by senior design leaders invested in your growth Join a design culture that values craft, research, and real-world impact Collaborate in weekly design critiques, research reviews, and UI/UX huddles All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
Bengaluru
INR 4.0 - 8.0 Lacs P.A.
Work from Office
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Job Title: UX Designer Location: Bangalore (Hybrid) Team: Product Design | Reports to: Director, UX COME JOIN US Do you want to change the worldJoin us and shape how knowledge workers adopt and leverage intelligent automation to transform life, business, and the global economy. HOW YOU WILL CONTRIBUTE The role of a UX Designer at Automation Anywhere is to envision how users experience our products and bring that vision to life through thoughtful, intuitive, and beautifully crafted design. In this role, you ll take on complex problems and simplify them into accessible, engaging experiences for users of all skill levels from first-time users to seasoned automation professionals. You ll work closely with a talented group of Designers, Researchers, Product Managers, and Engineers throughout the design process from early discovery and user flows to wireframes, high-fidelity mockups, and interactive prototypes. At each step, you ll champion the voice of the user anticipating their needs, advocating for their goals, and ensuring the final experience delivers value, clarity, and delight. We are a collaborative UX team that blends user research, systems thinking, visual craft, and business context. Our designers care deeply about usability, inclusivity, and simplicity. Together, we solve meaningful challenges and shape the experiences that define the future of automation. What You ll Do Design user-centric solutions by applying Design Thinking methodologies: empathize, define, ideate, prototype, and test. Support and participate in user research (interviews, usability tests, surveys, etc.) and incorporate findings into design work. Deliver UX assets like personas, storyboards, user flows, wireframes, and high-fidelity mocks using tools like Figma. Contribute to the evolution of the Automation Anywhere Design System to ensure consistency and usability across products. Work collaboratively with cross-functional teams to define feature requirements, design trade-offs, and final implementation. Present and defend design rationale to stakeholders using data, research, and UX best practices. Track and measure design impact through feedback, analytics, and usability testing. Be a proactive team player and help others with feedback, ideas, or pair designing. You Have... 2+ years of experience in UX/Product Design with a portfolio that demonstrates solid process and problem-solving. Familiarity with human-centered design, and experience working with per sonas, journey maps, and design systems. Ability to apply UX heuristics and craft accessible, responsive designs. Strong communication skills and comfort presenting design ideas to diverse audiences. An attitude of continuous learning, curiosity, and collaborative spirit. Portfolio Requirement Please include a portfolio link that showcases your UX process, design thinking, and impact across projects. This is essential for your application to be considered. Bonus Points Experience with SaaS or enterprise platforms. Exposure to AI/ML-driven experiences or process automation tools. Working knowledge of front-end technologies (HTML, CSS, JavaScript) for better collaboration with dev teams. Experience with design tools (e.g., Sketch, Figma, Photoshop) to produce wireframes and high-fidelity mockups. Why Join Us You ll be part of a supportive and innovative design team shaping the future of automation. We value empathy, collaboration, and craft and we re excited to help you grow. Be mentored by senior design leaders invested in your growth Join a design culture that values craft, research, and real-world impact Collaborate in weekly design critiques, research reviews, and UI/UX huddles
Bengaluru
INR 4.17 - 6.9 Lacs P.A.
On-site
Part Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Our opportunity: As a Data Engineer, you’ll partner with business, finance, and IT to build BI products and services for reporting, data visualization, and ad hoc analytics. You’ll help to bring alignment to Automation Anywhere’s data model and formalize its data dictionary. You’ll also help to establish the necessary governance to manage and maintain the Company’s data model, dictionary, and lineage. You’ll partner with IT teams who own core data infrastructure, security, privacy services that BI platform will rely on. You will make an impact by being responsible for: Delivering business capabilities through technology enablement including data warehousing, data analytics & visualizations. Leading data workstreams with cross-functional business stakeholders like Sales, Marketing, IT, Product & Finance Partnering with cross-functional teams to drive BI and analytics initiative Effective communication of project scopes, timing, prioritization, budgets, resource needs, and progress on an ongoing basis Driving development and delivery of reporting features, analytics, unit economics, and KPIs through sprint planning, and production releases Helping to design and build schemas that will underpin BI data warehouse Developing and maintaining governance structure over data model and data dictionary Ensuring lineage of data used in the production of unit economics, KPIs, and other financial and nonfinancial metrics Driving adoption of BI platform and features through the organization of demo days, user training sessions, launch updates, etc. You will be a great fit if you have: BS in computer/data science degree or equivalent Minimum 7 years of engineering experience delivering solutions/products related to data infrastructure at scale Strong SQL skills and experience working with relational databases and distributed systems Experience with at least one programming language for data analysis (e.g. Python or R) Experience with an ETL frameworks, data modeling and data architecture Experience with data visualization platforms like Tableau Hands-on, end-to-end understanding of analytics from descriptive to predictive analytics including machine learning across data ingestion, preparation, development, and end user adoption You excel in these key competencies: Solid interpersonal skills with proven ability to develop and maintain effective business partner relationships Demonstrated track record of collaborating with high performing cross-functional teams Demonstrated ability to think strategically framing business issues to data warehousing solutions Demonstrated ability to communicate complex analyses clearly and concisely to leadership team via presentation Demonstrated ability to manage multiple tasks and projects, prioritize, and adapt to a changing environment Must be willing to roll up sleeves and get work done - a productive contributor to detailed content, with a strong sense of accountability and ownership Why Automation Anywhere? At our company each person brings their unique talents to work as a team and make a difference. As the leader in Robotic Process Automation (RPA), we provide a very compelling product where our teams are breaking new ground every day and given an environment to grow their skills and have fun along the way. Our technology is the game changer, and our people give us the edge to better our world and go be great! All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.
India
Not disclosed
On-site
Full Time
About Us Automation Anywhere is a leader in AI-powered process automation that puts AI to work across organizations. The company’s Automation Success Platform is powered with specialized AI, generative AI and offers process discovery, RPA, end-to-end process orchestration, document processing, and analytics, with a security and governance-first approach. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. The company is guided by its vision to fuel the future of work by unleashing human potential through AI-powered automation. Learn more at www.automationanywhere.com Our Opportunity As a Data Engineer, you’ll partner with business, finance, and IT to build BI products and services for reporting, data visualization, and ad hoc analytics. You’ll help to bring alignment to Automation Anywhere’s data model and formalize its data dictionary. You’ll also help to establish the necessary governance to manage and maintain the Company’s data model, dictionary, and lineage. You’ll partner with IT teams who own core data infrastructure, security, privacy services that BI platform will rely on. You Will Make An Impact By Being Responsible For Delivering business capabilities through technology enablement including data warehousing, data analytics & visualizations. Leading data workstreams with cross-functional business stakeholders like Sales, Marketing, IT, Product & Finance Partnering with cross-functional teams to drive BI and analytics initiative Effective communication of project scopes, timing, prioritization, budgets, resource needs, and progress on an ongoing basis Driving development and delivery of reporting features, analytics, unit economics, and KPIs through sprint planning, and production releases Helping to design and build schemas that will underpin BI data warehouse Developing and maintaining governance structure over data model and data dictionary Ensuring lineage of data used in the production of unit economics, KPIs, and other financial and nonfinancial metrics Driving adoption of BI platform and features through the organization of demo days, user training sessions, launch updates, etc. You Will Be a Great Fit If You Have BS in computer/data science degree or equivalent Minimum 7 years of engineering experience delivering solutions/products related to data infrastructure at scale Strong SQL skills and experience working with relational databases and distributed systems Experience with at least one programming language for data analysis (e.g. Python or R) Experience with an ETL frameworks, data modeling and data architecture Experience with data visualization platforms like Tableau Hands-on, end-to-end understanding of analytics from descriptive to predictive analytics including machine learning across data ingestion, preparation, development, and end user adoption You Excel In These Key Competencies Solid interpersonal skills with proven ability to develop and maintain effective business partner relationships Demonstrated track record of collaborating with high performing cross-functional teams Demonstrated ability to think strategically framing business issues to data warehousing solutions Demonstrated ability to communicate complex analyses clearly and concisely to leadership team via presentation Demonstrated ability to manage multiple tasks and projects, prioritize, and adapt to a changing environment Must be willing to roll up sleeves and get work done - a productive contributor to detailed content, with a strong sense of accountability and ownership Why Automation Anywhere? At our company each person brings their unique talents to work as a team and make a difference. As the leader in Robotic Process Automation (RPA), we provide a very compelling product where our teams are breaking new ground every day and given an environment to grow their skills and have fun along the way. Our technology is the game changer, and our people give us the edge to better our world and go be great! All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee. Show more Show less
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Robotic Process Automation (RPA)
1,001-5,000 Employees
28 Jobs
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