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0.0 - 9.0 years
0 Lacs
Thane, Maharashtra
On-site
202503937 Thane, Maharashtra, India Bevorzugt Description Partner and collaborate with business technology leaders and teams to develop solutions in Power Platform and follow best practices in cloud, development, transformation, automation and other related areas to ensure the success of projects and deliver outcomes that meet WTW needs. Responsible for implementation of technology processes and methodologies that meet the WTW needs including managing supply/demand of technology resources in the Global Delivery Center in India Develop solutions which are scalable, follows WTW design/architecture guidelines , ensure effective day to day operations, change management, ensure deadlines and service levels are met, utilize learning & development opportunities, and continually improve results Drive automation to simplify and improve based on technology strategy and leverage modern architectural patterns Spearhead the successful adoption and execution of best practices and contribute to our Agile/Lean philosophy Actively participate and execute on the Technology and business transformation workstreams Establish regular governance cadence to measure and monitor relevant KPIs and communicate to relevant stakeholders Qualifications Bachelor's degree in Information Technology or related field is required 7-9 years of experience in power platform development. Power Platform Development: Strong experience with Power Apps (Canvas and Model-Driven), Power Automate, custom connectors, and Dataverse. Integration with Azure Services: Proficiency in integrating key Azure services such as Azure Functions, Azure SQL, Service Bus, Event Hub, App Service, and Azure Blob Storage. API Development: Expertise in API development using .NET 8/.NET 6, C#, SOAP, REST, OpenAPI Specification, and WSDL. Must be a problem solver with a can-do attitude, possess good leadership skills in guiding and directing teams The ideal candidate will have good interpersonal and communication skills, leadership qualities and be a team player with emphasis on collaboration and partnerships Excellent organizational skills, multitasking ability and proven analytical, methodical thinking, problem solving and decision-making skills The following WTW competencies are essential for this role: Customer Focus, Problem Solving, Action Oriented, Strategic Agility, Results Focus, and Organizing & Planning
Posted 2 weeks ago
4.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Group Manager, MSEDS Bangalore, Karnataka, India Date posted Jul 10, 2025 Job number 1842960 Work site Up to 50% work from home Travel 0-25 % Role type People Manager Profession Business Operations Discipline Business Program Management Employment type Full-Time Overview Organization Summary: If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development and recognizes and rewards great work. We make doing business with Microsoft easy. Microsoft Enterprise Direct Services, within Microsoft Business Operations, provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. We are accountable to design and execute transactional services across the Enterprise customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality and compliance, all while providing world class Customer experience. We are looking for team members to join our team to focused on delivering an exceptional Customer experience with deep expertise in Contracting, Order Management, Billing and Supplier Management and Customer relationship experience. Position Description: In this management role you will be responsible for the delivery of a range of critical operational services that enable compliant, accurate and timely transactions and world class support for our customers. As the leader of this team you will also be required to recruit, develop and support the careers of a talented and motivated team, leading them as the business evolves and changes in support of our customers. You will be expected to model our leadership principles and create an open and inclusive environment to allow individuals to do their best work. As a critical member of the management team you will also be able to contribute to the strategic direction of the organization and help deliver innovations in our processes, policies, and tools to make it easier to do business with Microsoft. The role will also provide fantastic opportunities to lead and shape next generation experiences for our customers. You will lead an Operations team in Microsoft Business Operations and be at the center of the team’s transformation and success. You will touch our most valued customers and reach across our most important businesses. Are you ready to make an impact in this exciting and challenging role? Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required/Minimum Qualifications Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years work experience in program management, process management, process improvement OR equivalent experience. Candidiate should be ready to support PST hours (9pm - 6am IST) 2+ years management (e.g., people, project, process, vendor, change) experience. Additional or Preferred Qualifications Bachelor's Degree in Business, Operations, Finance or related field AND 8+ years experience in program management, process management, process improvement OR Master's Degree in Business, Operations, Finance or related field AND 6+ years program management experience, process management, process improvement OR equivalent experience. 4+ years people management experience. Experience working in a customer service environment and in a large matrixed multinational company. Technical, Business, Financial and Marketing background to drive pipeline management, support services, process improvement and business analytics. Experience with similar industry Business Value deal constructions. Experience with Microsoft licensing concepts, including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments. Experience in complex, global programs where design, development, and implementation of new processes, systems and organizations are required. Responsibilities People Management Managers deliver success through empowerment and accountability by modelling, coaching, and caring. Model - Live our culture; Embody our values; Practice our leadership principles. Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. Business Program Planning and Design Leads teams to perform program landscape research and analysis (e.g., internal and/or external market, sales, delivery), forecasting, and examine business trends (e.g., customer feedback and expectations) to identify audience size and program scope, stay current, agile, and competitive, drive clarity, and deliver energy and results of outcomes impacting the broader unit. Helps teams understand overall business goals, objectives, and strategies, as well as short- and long-term business priorities. Coaches teams to understand and identify current program risks, impact, and mitigation plans impacting the broader unit. Leads teams to identify and scope opportunities to develop new programs and improve current ones impacting the broader unit. Coaches teams to identify and resolve root problems (e.g., root-cause analysis), define the program strategy, gather program requirements, identify resource needs, create the project plan and targets, and work across teams to align on the plan of record. Helps teams improve operations of existing programs by applying industry methodology, defining program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Leads teams to drive clarity in complex program issues and strive for simplification. Leads teams to work with cross-functional (e.g., organizational, product, business) stakeholders (e.g., Engineering) to design programs from initiation to delivery. Tactically delegates the need for delivery of collateral (e.g., proposals, strategy walking deck, internal and external pitch content) to incorporate stakeholder needs and ensure the business objectives are met. Simplifies complex inputs into program design. Leads teams to define and track the success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as quality, adoption, usage, impact, and effectiveness for the program. Business Program Excellence and Execution Leads teams to define and execute on a landing and communication plan, such as the target audience(s) and communication strategy, and gets feedback from teams if communication has landed. Helps teams maintain the rhythm of business (ROB) during plan execution to ensure participants and stakeholders are communicating and responding according to the necessary cadence. Leads teams to work across teams (e.g., Landing, Design, Engineering, Supply Chain, Finance, Technical Program Management) to ensure all program requirements are understood and can be met. Leads teams to evangelize the program to stakeholders, partners, and customers to gain buy in. Helps teams leverage data and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]) to demonstrate the value of the program and show business impact. Helps teams adapt communication style and storytelling strategy according to audience and business needs. Business Program Management Leads teams to overlook a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and resource needs for programs. Ensures capacity of the team is aligned to project workload and complexity. Helps teams communicate the program status to relevant stakeholders and holds them accountable for following the established schedule and processes. Establishes objectives and success criteria for the project in an inclusive collaborative manner with all stakeholders. Leads teams to act as system architects to understand how systems work and impact one another. Helps teams work with other teams (e.g., Supply Chain, Engineering, Sales) to ensure program processes are rigorous and executed efficiently. Helps teams develop processes around scope and scheduled changes for programs, and provides close guidance on how to communicate it to stakeholders. Leads teams to recognize process gaps/inefficiencies and drives strategies for optimization. Business Program Evaluation and Improvement Leads teams to conduct cost-benefit analyses to examine performance to value drivers (e.g., profit and loss [P&L], return on investment [ROI]). Helps teams drive monthly business review (MBR) and helps teams run rhythms regularly to identify what is working and what is not and make improvements accordingly. Leads teams to collect and evaluate success criteria and performance metrics (e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs]), such as acquisition, usage, impact, effectiveness, and customer feedback to use scorecards and dashboards to monitor programs and ensure all activities align with business and program objectives, and to report up to leadership and create leadership visibility. Helps teams use data analytics (e.g., scenario analyses) to derive insights and training that help identify current and/or future program risks and mitigation plans, as well as opportunities to streamline and optimize programs based on lessons learned that impact the broader unit. Leads teams to utilize direction and strategy from leadership to advocate and influence sponsorship regarding business area of expertise in order to create and execute plans that shift current priorities to new organizational initiatives and objectives, and influences others to change behavior accordingly. Helps teams define vision and strategy for change, broad and specific impact, and the flow of communication to the organization. Helps teams ensure buy in and adoption of the new program or change by others in the organization. Encourages teams to develop the collateral required to enable key stakeholders and others to be onboard. Leads teams to drive the training, reskilling, and mapping of individuals in partnership with Human Resources (HR). Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work. Industry leading healthcare Educational resources Discounts on products and services Savings and investments Maternity and paternity leave Generous time away Giving programs Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Posted 2 weeks ago
2.0 - 5.0 years
0 Lacs
Bengaluru, Karnataka
Remote
Location: Bangalore - Karnataka, India - EOIZ Industrial Area Job Family: Engineering Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: T2 Job ID: R-46492-2025 Description & Requirements Introduction: A Career at HARMAN Automotive We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career. Engineer audio systems and integrated technology platforms that augment the driving experience Combine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence Advance in-vehicle infotainment, safety, efficiency, and enjoyment About the Role Harman Automotive Services is looking for a Engineer – Business Operations to join the Business Operations team. As a member of the Business Operations team, you would be involved in the day-to-day operations of the Automotive Services business to improve efficiency. In this role you would be collaborating with the Engineering Delivery, Sales, Presales, Finance, HR, and Talent Acquisition teams to participate in activities required for the smooth functioning of the overall business. What You Will Do Participate in review / governance calls to close open actions and blockers for seamless execution of Business Operations. Eventually lead Business Operations Review calls with the Business Operations team tracking crucial KPIs. Ensuring data processing, management, and hygiene and understanding the importance of managing a multi-tool, multi-source data gathering and information extraction system. Understand and closely monitor Organizational, Business, and function specific goals to impact overall Operational Governance. Work closely with Sales, Presales, Strategy, and Partnerships teams to keep a tab on the sales pipeline, current pursuits, and demand planning for new businesses. Work closely with Finance, Business Leads and Engineering Delivery teams to influence profitability metrics and plan ramp-ups, ramp-downs, and workforce additions and regional expansions. Partner with supporting functions (Finance, HR, TA) and provides reporting data for making key decisions. Regular sync-ups, present data efficiently using various dashboards, with business stakeholders to help them take decisions and actions for profitable business and growth. Managing the overall Workforce along with other members of the team and tracking the efficiency based on business KPIs to ensure resource optimization and operational efficiency. Accountable for executing and owning Workforce Management processes using tools/ system adapted by Harman. Follow up and ensure key steps in business processes are actioned on time and within SLAs Manage a completion-based follow-up cadence with the functional step owners in different business processes. Publish weekly reports for business processes flagging progress, risks, and pending actions. Ensure data validation based on Harman standards for tools in the Harman Ecosystem. What You Need to Be Successful 2-5+ years of experience within Workforce Management, Bench Management, Sales Operations and Business Operations within the Software Services Industry. Master’s degree in business administration preferably MBA. Knowledge of key process of Workforce Management, Cost control, and Revenue Optimization. Excellent and hands on experience on using PMA tools and Dashboard tools. Expert in data analytics and representation with the ability to create data visualizations using Microsoft Excel for multi-source and multidimensional data. Exceptional presentation skills and ability to create and deliver presentations to multiple business stakeholders. Proven experience in creating presentations related to Business and Sales Operations including resources, Cost, Sales Pipeline, and Utilization. Creative problem-solver with the ability to work with a blank slate and inspire others. Excellent organizational and cross functional skills Strong verbal, written and presentation skills to have effective communication at all levels in the organization. Bonus Points if You Have Experience in working within an Automotive OEM or Tier-1 supplier in the Automotive industry Experience in using AI tools to maximize efficiency in Business Operations and Workforce Management What Makes You Eligible Willingness to travel. Willingness to work in an office. Any offer of employment is conditioned upon the successful completion of a background investigation. What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location. Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition reimbursement “Be Brilliant” employee recognition and rewards program. An inclusive and diverse work environment that fosters and encourages professional and personal development. You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected. Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other. If you’re ready to innovate and do work that makes a lasting impact, join our talent community today! Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)
Posted 2 weeks ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Heal th Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for sales of various SBI Card products in an assigned geography, usually 2-5 regions comprising of 80-200 branches of an SBI Circle, through a large team of 100-200 NFTEs spread across branches and various other points of sales identified by the bank relationships. Role Accountability Drive execution of location-wise banca sales execution strategy within assigned geography to drive achievement of overall organization objectives Maintain good working relationships at local level with stakeholders across SBI, SBI JVs and Associates & Multiple Partner banks by addressing concerns & providing priority service Drive execution of special segment/product/program focused campaigns in assigned geography Assess manpower requirements in assigned geography considering MOU & budgets and work with workforce effectiveness to ensure adequate staffing levels across assigned geography Responsible for hiring and performance management of NFTEs in assigned area Ensure regular NHOs/Refreshers & Product based Trainings for the team to enhance productivity Drive team to adopt all New Digital Initiatives of the company by ensuring quick knowledge cascade to extended sales teams by facilitating adequate trainings Attend Region/Module P Reviews & share relevant data points/ inputs to create a positive brand Image amongst SBI stakeholders Front-end all customer service escalations from the branch walk-in customers in assigned area and resolve them as per the resolution rights shared Conduct periodic service camps in upcountry markets in coordination with CS department to reinforce customer & Stakeholder Confidence Closely monitor metrics such as Sourcing Mix, Approval Rate, Inflow rate, Processing rate, & Dispatch rate of Applications to track and enhance NFTE productivity and business opportunities Drive adoption of New Digital Initiatives in assigned areas by ensuring timely knowledge cascade and requisite trainings for the staff Provide support to internal departments in completion of various projects, such as KYC Compliance Of Existing Customer Base by Liaising with Operations Department & reaching out to Customers, Assisting Collections department in collections effort and advising Product/Marketing teams on suitable merchant tie-ups Drive periodic team connects/reviews cadence, conducting regular visits to Local Offices of Partner Banks to ensure the same Ensure timely preparation and dissemination of relevant reports /MIS to SBI Stakeholders (Cross Sell/Regions/Modules & Networks) Manage PSA relationships, premises and associated costs along with relevant SOPs Ensure team members and internal processes comply with all regulatory and business compliance guidelines Measures of Success MOU Targets: New Accounts, Premium Accounts, Insurance cross-sell, COA, 4MOB Attrition %, Digital Sourcing % Shikhar /Pratham Leads Conversion % Voice of Customers Process adherence as per MOU Effective complaint channelizing and resolution on escalations emanating from SBI and Partners banks Technical Skills / Experience / Certifications Awareness of credit card industry landscape Understanding of P&L and impact of various metrics/parameters on the bottom-line Competencies critical to the role People Management Planning & Organizing Customer Orientation Relationship Management Result Orientation Qualification Graduate in any discipline, post graduate preferred Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc
Posted 2 weeks ago
0 years
0 Lacs
Patna, Bihar, India
On-site
Job Description About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s In It For YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Heal th Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for sales of various SBI Card products in an assigned geography, usually 2-5 regions comprising of 80-200 branches of an SBI Circle, through a large team of 100-200 NFTEs spread across branches and various other points of sales identified by the bank relationships. Role Accountability Drive execution of location-wise banca sales execution strategy within assigned geography to drive achievement of overall organization objectives Maintain good working relationships at local level with stakeholders across SBI, SBI JVs and Associates & Multiple Partner banks by addressing concerns & providing priority service Drive execution of special segment/product/program focused campaigns in assigned geography Assess manpower requirements in assigned geography considering MOU & budgets and work with workforce effectiveness to ensure adequate staffing levels across assigned geography Responsible for hiring and performance management of NFTEs in assigned area Ensure regular NHOs/Refreshers & Product based Trainings for the team to enhance productivity Drive team to adopt all New Digital Initiatives of the company by ensuring quick knowledge cascade to extended sales teams by facilitating adequate trainings Attend Region/Module P Reviews & share relevant data points/ inputs to create a positive brand Image amongst SBI stakeholders Front-end all customer service escalations from the branch walk-in customers in assigned area and resolve them as per the resolution rights shared Conduct periodic service camps in upcountry markets in coordination with CS department to reinforce customer & Stakeholder Confidence Closely monitor metrics such as Sourcing Mix, Approval Rate, Inflow rate, Processing rate, & Dispatch rate of Applications to track and enhance NFTE productivity and business opportunities Drive adoption of New Digital Initiatives in assigned areas by ensuring timely knowledge cascade and requisite trainings for the staff Provide support to internal departments in completion of various projects, such as KYC Compliance Of Existing Customer Base by Liaising with Operations Department & reaching out to Customers, Assisting Collections department in collections effort and advising Product/Marketing teams on suitable merchant tie-ups Drive periodic team connects/reviews cadence, conducting regular visits to Local Offices of Partner Banks to ensure the same Ensure timely preparation and dissemination of relevant reports /MIS to SBI Stakeholders (Cross Sell/Regions/Modules & Networks) Manage PSA relationships, premises and associated costs along with relevant SOPs Ensure team members and internal processes comply with all regulatory and business compliance guidelines Measures of Success MOU Targets: New Accounts, Premium Accounts, Insurance cross-sell, COA, 4MOB Attrition %, Digital Sourcing % Shikhar /Pratham Leads Conversion % Voice of Customers Process adherence as per MOU Effective complaint channelizing and resolution on escalations emanating from SBI and Partners banks Technical Skills / Experience / Certifications Awareness of credit card industry landscape Understanding of P&L and impact of various metrics/parameters on the bottom-line Competencies critical to the role People Management Planning & Organizing Customer Orientation Relationship Management Result Orientation Qualification Graduate in any discipline, post graduate preferred Preferred Industry BFSI/Telecom/Any retail sales FMCG, CD etc
Posted 2 weeks ago
3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too. We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate. We Actively Look For Prospects Who Are passionate about client success. Enjoy collaborating with others. Strive to exceed expectations. Move boldly in the quest for superior and best in market solutions. Job Description Join Pitney Bowes as Data Analyst Years of Experience: 3-5 years Job Location- Pune/ Noida The Job We are seeking a Business Intelligence (BI) Web Developer to design, develop, and maintain web-based dashboards, reporting tools, and data-driven applications that provide actionable insights to the business. This role bridges the gap between raw data and strategic decision-making by combining skills in data analytics, visualization, and modern web development. In this role, you will be primarily responsible for maintaining and scaling the inhouse web applications along with data extraction, data cleaning, analysis & optimization. You will be coordinating with multiple stakeholders in your day to day work, to understand the data requirements and diligently delivering the asks. Your expertise and insights will be expected to help the stakeholders to take business decisions and influence campaign strategy. You will partner with marketing campaign managers, product marketers and external/internal partners to assess, identify trends and opportunities for growth through analysis of complex datasets and plan the data and business performance that adds significant business value. You need to proactively analyze data to answer key questions for stakeholders with an eye on what drives business performance drivers, investigate and communicate which areas need improvement in efficiency and productivity. Responsibilities Include, But Are Not Limited To Maintain the inhouse application for the smooth functioning, make and test the changes as required. Proficient in HTML, CSS, JavaScript, and modern frameworks such as React, Vue, Angular or Node. Develop and maintain the scripts using the Angular & Node.js, SQL queries, stored procedures and data pipelines to support business reporting. Work closely with stakeholders from Marketing, Revenue and Sales operations to identify and understand the objectives and focus on requirements. Ensure data accuracy and consistency across data sources and reports. Create, manage and optimize insightful reports including critical metrics, KPIs and dashboards using multiple data sources and deliver actionable insights to relevant decision-makers. Perform deep-dive data analysis to identify trends, patterns and opportunities for improvements. Develop a regular cadence of delivering data-driven insights to key stakeholders and executive leadership. Create and maintain SOPs and documentation for the process for application models and analysis. Required Qualifications Bachelor’s in technology or BS/MS in a quantitative/analytical discipline such as Analytics, Statistics, Economics, Data Science, and/or Applied Math. 2-3 years of experience working as UX/UI developer using the HTML, CSS, Angular, Node with knowledge of DynmoDB. 2-3 year of experience in data analysis and reporting, Experience integrating APIs and working with backend data services. At least three years of experience with advanced SQL for data extraction, transformation. At least two years of experience with data visualization tool like Power BI & Tableau. Familiarity with version control (Git) and agile software development practices. Strong project management and prioritization skills. Must have the ability to manage multiple priorities in-order-to meet timelines. Preferred Qualifications Experience as UX/UI developer with creating reporting applications and cloud based hosting. Experience with Python or R data wrangling and analytics (Pandas, NumPy, Flask). Background in UX/UI design principles for data-centric interfaces. Understanding of data governance, security, and performance optimization in BI contexts. The Team Pitney Bowes, a global technology company, provides shipping & mailing solutions, data management software, and location intelligence offerings, powering billions of physical and digital transactions in the connected and borderless world of commerce. Helping clients achieve their greatest commerce potential are Pitney Bowes' 16,000+ passionate employees around the world, our relentless pursuit of innovation with over 2,300 active patents, and our focus on clients, who are at the center of all that we do - from small businesses to 90% of the Fortune 500. Know More About Us- Who we are- https://www.youtube.com/watch?v=DDHx_0OV6D4&list=PL06B89F1DD8A5475A Digital Commerce- https://youtu.be/T_dTWGQH7Cs Location Intelligence Domain- https://www.youtube.com/watch?v=XouclG_puWs Pitney Bowes, Great Place to Work- https://www.youtube.com/watch?v=-fhcBkm2S9A Life at Pitney Bowes- https://www.youtube.com/watch?v=b6sqC1w_cGk Pitney Bowes Diversity- https://www.youtube.com/watch?v=osYLqcU2JsQ Pitney Bowes Leadership- https://www.youtube.com/watch?v=H2cuGAjpDAI We Will Provide the will: opportunity to grow and develop your career Offer an inclusive environment that encourages diverse perspectives and ideas Deliver challenging and unique opportunities to contribute to the success of a transforming organization Offer comprehensive benefits globally (PB Live Well) Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace. All interested individuals must apply online.
Posted 2 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Requisition ID: 99871-0 CAD Engineer 3 Duties of Position: (Include specific duties and responsibilities) Requires a broad knowledge of PCB Layout Engineering practices, manufacturing process and IPC standards Should be responsible to adhere the DFM/DFA and DFT process and preparing the files for PCB Fabrication and Assembly Execute the High speed Design boards and support team members to develop skill sets for Sanmina Design specifications. Should interact with SI and PI team. Design consideration for EMI/EMC, thermal and Mechanical performance enhancement Design the complex and multi-Layer PCB Board using Cadence Allegro Tool. Technical expertise to handle project independently Design consideration for EMI/EMC, thermal and Mechanical performance enhancement Excellent Team player who interact with other Team Members and Supervisors Experience In Skill Development, Design Automation Are Preferred Experience in Library database management is preferred. Experience In EDA Tool Automation Is Preferred. Qualifications Required: (Education, experience, skills, etc. Please be specific) BE/B.Tech in Electronics, Electronics and Communication , Electrical and Electronics Engineering Minimum of 5 years of experience in PCB Layout development experience in computer, Server, Storage PCBAs or related fields. Technical expertise in High Speed Digital , Analog and Power Supply designs Experience in board layout for x86 based Computing, Server and Storage Application domain. Experience in Intel designs especially Sandy bridge and Server platform designs. Familiarity in High End Processor based Mother Board Design, DDRx memory interfaces, Ethernet interfaces Familiarity with Signal Integrity concepts and its implementation Strong knowledge in EDA Tool (Cadence Allegro). Knowledge in other EDA tools like Mentor Graphics and Altium is added advantage. Expertise in DFx concepts and its implementation. Familiarity with Valor/CAM350 or DFM/DFA tool is preferred The Candidate should have experience in successful participation in development projects from design to production. Should be proficient with office productivity tools including Microsoft Office. Candidate should have basic knowledge of project management methods, and strong verbal and written communication skills. Solid understanding of manufacturing pcb assembly flows. Experience In EDA Tool Automation Is Preferred. Must be detail oriented and have a proven ability to organize, analyze, set priorities, and multi task in a fast paced environment Must be self-disciplined, highly productive and work effectively in team. Apply Back to results
Posted 2 weeks ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job Description CAD Engineer 3 Duties of Position: (Include specific duties and responsibilities) Requires a broad knowledge of PCB Layout Engineering practices, manufacturing process and IPC standards Should be responsible to adhere the DFM/DFA and DFT process and preparing the files for PCB Fabrication and Assembly Execute the High speed Design boards and support team members to develop skill sets for Sanmina Design specifications. Should interact with SI and PI team. Design consideration for EMI/EMC, thermal and Mechanical performance enhancement Design the complex and multi-Layer PCB Board using Cadence Allegro Tool. Technical expertise to handle project independently Design consideration for EMI/EMC, thermal and Mechanical performance enhancement Excellent Team player who interact with other Team Members and Supervisors Experience In Skill Development, Design Automation Are Preferred Experience in Library database management is preferred. Experience In EDA Tool Automation Is Preferred. Qualifications Required: (Education, experience, skills, etc. Please be specific) BE/B.Tech in Electronics, Electronics and Communication , Electrical and Electronics Engineering Minimum of 5 years of experience in PCB Layout development experience in computer, Server, Storage PCBAs or related fields. Technical expertise in High Speed Digital , Analog and Power Supply designs Experience in board layout for x86 based Computing, Server and Storage Application domain. Experience in Intel designs especially Sandy bridge and Server platform designs. Familiarity in High End Processor based Mother Board Design, DDRx memory interfaces, Ethernet interfaces Familiarity with Signal Integrity concepts and its implementation Strong knowledge in EDA Tool (Cadence Allegro). Knowledge in other EDA tools like Mentor Graphics and Altium is added advantage. Expertise in DFx concepts and its implementation. Familiarity with Valor/CAM350 or DFM/DFA tool is preferred The Candidate should have experience in successful participation in development projects from design to production. Should be proficient with office productivity tools including Microsoft Office. Candidate should have basic knowledge of project management methods, and strong verbal and written communication skills. Solid understanding of manufacturing pcb assembly flows. Experience In EDA Tool Automation Is Preferred. Must be detail oriented and have a proven ability to organize, analyze, set priorities, and multi task in a fast paced environment Must be self-disciplined, highly productive and work effectively in team.
Posted 2 weeks ago
5.0 years
0 Lacs
Karnataka, India
On-site
SUMMARY: Are you prepared to operationalize HR initiatives that drive organizational success? At Ralliant, where innovation meets excellence, we're seeking an Human Resources Business Partner (HRBP) to join our team. You'll collaborate closely with managers to tackle complex people challenges related to engagement, turnover, culture, talent and performance management. Your innovative problem-solving approach will be instrumental in shaping a culture of continuous improvement and inclusivity. By enabling manager capability and fostering an environment of growth, you'll play a crucial role in driving our mission and strategy forward. If you're ready to make a lasting impact in a dynamic and forward-thinking environment, we invite you to join us at Ralliant. This role will be based India and will partner with people leaders and fellow HR colleagues. Join us in shaping the future of our company. RESPONSIBILITIES: Serves as a Business Partner for people leaders of the Operating Company Employee Engagement: Possesses an understanding of strategies and tactics to coach/partner with people leaders in fostering an inclusive culture and driving employee engagement within the workforce. Participates in problem solving efforts to understand root cause and co-develops the action plans with people leaders and teams to close the gaps. Proficient in understanding the engagement data and trends and suggesting and implementing initiatives to enhance employee engagement, retention, and productivity. Inclusion, Diversity, and Equity (IDE): Shows an understanding of IDE principles and practices, including creating inclusive environments, promoting diversity, and advancing equity across all HR processes and policies. Participates in problem solving efforts to understand root cause and partners with business leaders and COE to deploy tools and approaches to driving an inclusive growth culture. Performance Management: provides consultation to people leaders regarding goal setting and the full lifecycle of performance management inclusive of annual processes, feedback and coaching as part of the ongoing performance management inclusive of performance improvement plan consultation. Employee Relations and Experience: Providing guidance and support to managers on interpretation of HR policies, procedures, and best practices to promote an engaging and productive work environment and mitigate potential risks. Works closely with people leaders to coach through employee relations matters that may arise. May work closely with ER COE on workplace investigation inputs and countermeasure implementation. Workforce Planning: Exhibits proficiency in workforce planning methodologies and tools to anticipate future talent needs and align workforce plans with organizational objectives. Works closely with people leaders on multiple types of workforce actions, inclusive of ramp-up, acquisitions and single role eliminations, group restructuring in alignment with shifting business strategy. Coaches leaders through organizational talent assessment. Capable of analyzing workforce data to inform manager and business decision-making and optimize resource allocation. Builds Manager Capability in Talent Management: Possesses knowledge to equip managers with the necessary skills and tools to effectively select, develop, and retain top talent through the Organizational Talent Assessment/Talent Review process and related operating cadence. Coach leaders on the appropriate development solutions for key talent and appropriate tools to conduct talent and development planning. In partnership with the TA organization, involved in coaching people leaders on talent selection decisions. In partnership with the COE, may be called on to design (enabled by technology) and deliver training programs and resources to enhance manager capability in talent management practices. YOU WILL BE SUCCESSFUL IN THIS ROLE IF YOU HAVE: Basic Qualifications: 5 years of experience in the Human Resources, Talent Management function, or other relevant experience Exhibits autonomy and proven experience solving complex people problems such as engagement, employee relations and turnover; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information. Demonstrated impact across a range of clients, business operations and leading cross-functional projects, managing risk and resources; has delivered results working within broad guidelines and policies. Trusted resource to people leader and HR colleagues and works well across the organization with cross-functional colleagues to deliver solutions. Explains difficult or sensitive information to people leaders and employees; works to build consensus. Leverages data to make decisions. Takes a hands-on approach with high attention to detail. Preferred Qualifications: Demonstrated achievement for impact in coaching, influencing and problem solving with various levels of leadership. In depth knowledge of organizational design, talent management, employee relations, compensation, employee engagement, change management, learning and performance management. Understands the drivers of business. Proven project management and execution skills, with a track record of influencing through data-driven recommendations. Experience working in team environment with multiple time zones. Willingness to travel 25% Proficient in Oracle HCM systems Ralliant Overview Every day, engineers transform scientific potential into real-world impact, reshaping how we live and work. At this pivotal moment in technology, Fortive is creating a focused, standalone company poised to capitalize on powerful long-term trends with mission critical technologies advancing an electrified and digital future. Our team of scientists, engineers, and technologists is joining forces to pioneer solutions that will shape the future of industry. Introducing Ralliant Corporation, a global technology company uniting trusted brands solving tough challenges to speed breakthroughs at leading companies, research institutions, and governments, across the semiconductor/communications/diversified electronics, industrial manufacturing, utilities, and aero, defense, and space industries. Ralliant is fueled by a global team of changemakers, committed to continuous improvement and a strong culture rooted in disciplined execution. For more information please visit: https://careers.fortive.com/newco-opportunities/ Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. Bonus or Equity This position is also eligible for bonus as part of the total compensation package. Ralliant Corporation Overview Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we’re building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world. This position is also eligible for bonus as part of the total compensation package.
Posted 2 weeks ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Job Description At Infoblox, every breakthrough begins with a bold “what if.” What if your ideas could ignite global innovation? What if your curiosity could redefine the future? We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it’s like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500 , and we’re looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold “what if” can take the world, your community, and your career. Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running — and what we build is world-class: recognized as CybersecAsia’s Best in Critical Infrastructure 2024 —evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every “what if” into “what’s next”. In a world where you can be anything, Be Infoblox . Manager, Enterprise Support We have an opportunity for a Manager, Enterprise Support to join our Support Operations team in Trivandrum, reporting to the Director of Enterprise Support. In this pivotal role, you will lead and manage a non-technical Enterprise Customer Support team, focusing on the daily operations, team performance, and process excellence. You will be responsible for ensuring high levels of customer satisfaction through effective case management, timely communication, and consistent service delivery. Be a Contributor — What You’ll Do Oversee day-to-day operations of the Enterprise Support team to ensure timely and quality customer support for our Enterprise Customers Manage case workflows, queues, and service levels to meet key operational metrics Drive customer satisfaction by ensuring a strong customer-first approach within the team. Be Customer Obsessed. Lead team huddles, 1:1 meeting, performance reviews, and coaching sessions Coordinate with cross-functional teams such as Technical Support Engineers, Customer Development team, Engineering, and Logistics team to resolve customer issues and improve the support experience Support internal escalations and ensure issues are addressed promptly and professionally Hire, onboard, and develop team members with a focus on skill growth and operational excellence Create Personal Development plans/Skillset repository for each team member and follow up on progress Identify areas of improvement and recommend process enhancements to improve service delivery Own team communication, performance reporting, and alignment with business goals Champion Process improvement initiatives by ensuring continuous improvement Methodologies Be Prepared — What You Bring 5+ years of experience managing customer support teams preferably in a global Enterprise support Organization A Manager of Managers -Proven ability to manage teams in a high-volume, service-oriented environment Strong people management skills including coaching, conflict resolution, and team development Bachelor’s degree in business (3 years min) in administration, Operations, or a related field Experience using support tools such as Salesforce, Zendesk, or similar ticketing platforms Ability to analyse performance data and implement process improvements Ability to Learn new processes and methodologies and identify opportunity areas Process improvement by redesigning workflows in line with dynamic business needs Proven ability in AI tools adoption to improve efficiency across Teams Excellent communication and interpersonal skills with a collaborative mindset Be Successful — Your Path First 90 Days: Have a good understanding of our products and processes Six Months: Continuously assess team strength, gaps, and development areas Develop process improvements based on your experience Establish regular cadence calls with your team and peers in support management One Year: Accurately report on the progress and impact of your team Create career development plans for the team Obtain the necessary knowledge and experience to have a voice in shaping the evolution of the organization Belong— Your Community Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you’ll grow and belong here. Be Rewarded — Benefits That Help You Grow, Thrive, Belong Comprehensive health coverage, generous PTO, and flexible work options. Learning opportunities, career-mobility programs, and leadership workshops. Sixteen paid volunteer hours each year, global employee resource groups, and a “No Jerks” policy that keeps collaboration healthy. Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations. Charitable Giving Program supported by Company Match. We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications Ready to Be the Difference? Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis Hybrid:
Posted 2 weeks ago
2.0 - 7.0 years
7 - 10 Lacs
Mohali
Work from Office
Role & responsibilities As the Marketing Operations Specialist, you will be responsible for executing and managing targeted lead generation efforts, running different campaigns, reporting on key metrics, and continuously optimizing outreach campaigns for maximum effectiveness. You will work closely with the Sales team, in-house Zoho & Web Developer and Marketing Agency to ensure all campaigns are aligned with our business goals. Key Responsibilities: Manage Zoho-Based Campaigns : Own the creation, execution, and optimization of marketing campaigns (Email, LinkedIn, Webinar, Newsletter etc.) within Zoho CRM. Utilize your knowledge of Zoho tools/modules i.e Zoho Marketing Automation, Cadences, Mail Merge, Social, Page sense & others to drive effective outreach strategies. Campaign Reporting : Provide weekly reports on all campaign metrics, analyzing performance and making data-driven recommendations for future campaigns. Tracking & Prioritization : Set up and manage tracking parameters to assess campaign effectiveness. Use this data to do lead/contact scoring, prioritize prospects based on engagement and interest, ensuring the Sales team focuses on the best opportunities. Cadence Development : Design customized cadences and outreach strategies for different ICPs (Ideal Customer Profiles) and personas, ensuring that touchpoints are frequent, personalized, and consistent. Continuously refine campaign tactics and cadences to improve open rates, click-through rates, and overall conversion rates. A/B Testing : Run A/B testing across different campaigns to assess which strategies work best for different target audiences and ICPs (Ideal Customer Profiles) Collaboration with Developers- Zoho & Web : Work closely with the in-house Zoho developer to set up landing pages, build tracking mechanisms, and integrate necessary systems using API's and Webhooks for smooth campaign execution. Coordinate with Website developer for maintaining Vartopia's website. Collaboration with Sales : Coordinate with Sales team to align campaigns with business needs, ensuring the outreach meets the goals of ongoing sales initiatives. Collaboration with Marketing Agency : Be the go-to operations leader and drive weekly meetings with the Marketing agency, ensuring successful functioning of the two groups. Review content, Visuals, Webpages/Landing pages for both Campaigns (Email+Social) and Website, and coordinate internally for their timely implementation. Preferred candidate profile Expert in Zoho Platform : Extensive experience in working with Zoho CRM and related modules like Zoho Marketing Automation, Cadences, Social, SalesIQ and Analytics for effectively running and managing campaigns. Communication: Strong English language skills, both written and verbal, with the ability to communicate clearly & effectively with internal teams and the Leadership. Marketing Automation : Proven expertise in running Email cadences, LinkedIn campaigns, Website visitors tracking, Inbound lead management and Lead Nurture workflows. Data-Driven Approach : Strong analytical skills with the ability to interpret tracking data, and optimizing campaigns based on real-time insights. Collaboration Skills : Ability to work closely with internal teams such as Sales, Web developer, Account Managers and external Marketing agency to better understand business objectives and ensure seamless execution of campaigns. Reporting Expertise : Extracting and presenting campaign performance data, providing clear insights and actionable improvement plans. Time Management : Ability to collaborate effectively with teams across different time zones (India, US, Australia), while primarily working within a specific shift. The candidate should be capable of managing multiple campaigns & consistently meet deadlines. Technical Skills: Good understanding of various attributes related to Website, Webpages/Landing pages; such as Adobe XD, HTML, and other essential web files. Familiarity with the basic structure and technologies involved in creating and maintaining web pages, with the ability to coordinate effectively with Web & Zoho developers. Education : Bachelors degree required ( B.Tech, BCA, MBA, or a related field).Specialization in Marketing will be considered a strong advantage. Any courses or accreditation in Zoho will be preferred. Experience : 2+ Years of experience primarily in running marketing campaigns Tools & Software : Zoho One (Modules: CRM, Marketing Automation, Cadences, Social, Analytics), LinkedIn, ZoomInfo Should be open to work in a 3pm to 12 midnight fixed shift. Weekends off
Posted 2 weeks ago
8.0 - 10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Azure Cloud Workload Security . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Description Advertising enables monetization on all of Amazon's commerce and content sites worldwide, and is a strategic bet. Our guiding principle is to deliver the right ad to the right customer at the right time. This enhances both the customer experience and, in the long run, our advertisers' return on investment. We create only high quality advertising products that are valuable to advertisers and customers alike, and increase customer discovery on the Amazon site. Our team offers a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on web-based shopping portal, and on millions of mobile and tablet devices. Customer-centricity is our core principle, guiding everything we do, including our approach to advertising. If you’re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them – then we want you to come join us and make advertising even better. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon. This position is based at Amazon India in Bangalore. We are looking for a hands-on, detail-oriented, highly-motivated Ads Account Manager who is a problem solver at their core and is able to deliver on advertising priorities for their advertisers. Key job responsibilities Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions Flawlessly execute end-to-end campaigns, liaising with advertisers to align to advertiser priorities. Effectively align spends for defined cadence (week / month/ quarter / sale event) Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs Keep regular track of defect metrics (like high ACoS) and ensure a timely nudge to advertiser for course-correction. Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Track & Own the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients’ goals Co-lead monthly and quarterly performance reviews with advertisers Drive operational excellence to ensure SLA adherence and client satisfaction Basic Qualifications Bachelor's degree with 2+ experience in SEM/ business development/sales within E-Com/Ad agency/E-com service provider domains Ability to effectively communicate his/her thoughts in a well-organized manner Strong Excel and PowerPoint skills Strong analytical skills Ability to work cross-functionally with a wide range of employees with different skill sets Preferred Qualifications 2+ years proven experience in ad operations & ad sales, online marketing/online ad sales or programmatic advertising 2+ years working in an external client facing environment involving aspects of business development Advanced Excel / Power BI skills with ability to write SQL queries for data extraction purposes Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ASSPL - Karnataka Job ID: A3029341
Posted 2 weeks ago
7.0 - 12.0 years
30 - 40 Lacs
Visakhapatnam, Hyderabad, Bengaluru
Work from Office
Hi Greetings from Eximietas Design! We are actively looking to hire Senior Analog Layout Design Engineers / Leads (TSMC 5nm preferred) with experience to join our growing team. Locations: Bangalore & Visakhapatnam. Notice Period : 30 days or less preferred. Job Description: Were seeking highly skilled professionals with a strong background in lower FINFET technology nodes (TSMC 5nm preferred) to contribute to cutting-edge analog layout design. Key Skills & Requirements: Expertise in IR drop, Electromigration, self-heating, RC delay, and parasitic capacitance optimization. Solid understanding of how layout impacts circuit performance (speed, area, etc.). Ability to implement layouts that meet tight design constraints and deliver high quality. Hands-on experience with CADENCE/SYNOPSYS layout tools and flows. Familiarity with scripting languages (PERL/SKILL) is a plus. Strong communication skills and experience working with cross-functional teams. If this opportunity interests youor if you know someone suitableplease send your updated resume to: maruthiprasad.e@eximietas.design. Referrals are highly appreciated. We look forward to connecting with talented engineers passionate about pushing the boundaries of analog layout design! Maruthhi Naidu Talent Associate - VLSI Manager Eximietas Design - Visakhapatnam maruthiprasad.e@eximietas.design +91 8088969910.
Posted 2 weeks ago
8.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About The Role As a Customer Success Manager, you will wear multiple hats to manage key enterprise/named customers. The growth of your individual clients will solely be your responsibility. You will be responsible for working very closely with the customer teams. Your responsibilities will include driving the Freight Tiger platform's adoption and renewals, expanding the account, upselling/cross-selling, and advocacy across your portfolio. You will be the liaison between the customer and the Freight Tiger ecosystem, streamlining partnerships with product management, engineering and professional services. This role is varied and fast-paced – constantly adapting to the logistics industry's landscape and business needs. Key Responsibilities Champion the Freight Tiger platform across your customer base to grow the account and help achieve its full potential. Build and establish exceptional relations with top manufacturing multi-billion dollar brands. Help streamline and improve logistics needs across various industry verticals. Brainstorm with product & tech teams to continuously improve product offerings. As Freight Tiger expands its product portfolio, you shall be responsible for cross-selling and upselling enhanced products/features to clients. Repeatedly strive to deliver value to the client. Maintain a regular cadence of analytical reviews with the client to identify metrics critical for clients. Ensure expectations are being met and the client sees ROI on their investment. Analyze all customer health metrics (NPS, logons, etc.) to use data to identify any potential at-risk customers. Ensure optimal financial health of the account. Preferred qualifications: MBA/Equivalent Degree along with 8+ years of experience. Relevant experience in customer service management/customer success would be preferred but not mandatory. Mandatory experience in logistics or transportation companies Experience navigating and steering customer engagements to completion with a high level of customer happiness. Strong analytical skills, with the ability to translate data into insights. Results-driven mentality, with a bias for speed and action. Exceptional communication, presentation and interpersonal skills. Ability to manage and mentor a team of young professionals. Ability to thrive in a multi-tasking environment and adjust priorities on-the-fly while still focusing on details and being analytical. You will be a strong teammate but still a self-starter.
Posted 2 weeks ago
8.0 - 10.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ͏ Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ͏ 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ͏ Deliver No. Performance Parameter Measure 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Network Operations - Utilities . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
30.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality. Cadence customers are the world’s most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health. At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. The Cadence Advantage The opportunity to work on cutting-edge technology in an environment that encourages you to be creative, innovative, and to make an impact. Cadence’s employee-friendly policies focus on the physical and mental well-being of employees, career development, providing opportunities for learning, and celebrating success in recognition of specific needs of the employees. The unique “One Cadence – One Team” culture promotes collaboration within and across teams to ensure customer success Multiple avenues of learning and development available for employees to explore as per their specific requirement and interests You get to work with a diverse team of passionate, dedicated, and talented individuals who go above and beyond for our customers, our communities, and each other—every day. Job Description Our group is developing state of the art technology (Perspec) to aid the design of the most sophisticated electronic device out there. Our product includes a new modeling language, constraint programming and solving, smart GUI, data collection and analysis methods, debug tools, and much more. We're looking for a creative & skilled developer to join our team while working on innovative projects. The Role Includes Development of our tool which includes data structures, scripting, languages aspects (OOP, AOP), and interfaces with other tool aspects. Design and implementation of existing and new capabilities. Collaboration with R&D teams, product validation, field engineers as well as with customers. Working according to Agile methods Requirements B. Tech/B.E./M Tech/ME in Software/Computer engineering with 6 – 10 years of experience in software development. Strong software design skills. Self-learner, creative and outside-the-box-thinker. Fluent English. Excellent communication skills. Familiarity with Unix environment – an advantage. Behavioral Skills Required Must possess strong written, verbal and presentation skills. Good communication and interpersonal skills, demonstrate teamwork and collaboration skills. Ability to establish a close working relationship with both customer peers and management. Explore what’s possible to get the job done, including creative use of unconventional solutions Work effectively across functions and geographies Push to raise the bar while always operating with integrity We’re doing work that matters. Help us solve what others can’t.
Posted 2 weeks ago
30.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. Cadence is a pivotal leader in electronic design, building upon more than 30 years of computational software expertise. The company applies its underlying Intelligent System Design strategy to deliver software, hardware and IP that turn design concepts into reality. Cadence customers are the world’s most innovative companies, delivering extraordinary electronic products from chips to boards to systems for the most dynamic market applications including consumer, hyperscale computing, 5G communications, automotive, aerospace industrial and health. At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology. The Cadence Advantage The opportunity to work on cutting-edge technology in an environment that encourages you to be creative, innovative, and to make an impact. Cadence’s employee-friendly policies focus on the physical and mental well-being of employees, career development, providing opportunities for learning, and celebrating success in recognition of specific needs of the employees. The unique “One Cadence – One Team” culture promotes collaboration within and across teams to ensure customer success Multiple avenues of learning and development available for employees to explore as per their specific requirement and interests You get to work with a diverse team of passionate, dedicated, and talented individuals who go above and beyond for our customers, our communities, and each other—every day. Job Description Our group is developing state of the art technology (Perspec) to aid the design of the most sophisticated electronic device out there. Our product includes a new modeling language, constraint programming and solving, smart GUI, data collection and analysis methods, debug tools, and much more. We're looking for a creative & skilled developer to join our team while working on innovative projects. The Role Includes Development of our tool which includes data structures, scripting, languages aspects (OOP, AOP), and interfaces with other tool aspects. Design and implementation of existing and new capabilities. Collaboration with R&D teams, product validation, field engineers as well as with customers. Working according to Agile methods Requirements B. Tech/B.E./M Tech/ME in Software/Computer engineering with 1+ years of experience in software development. Strong software design skills. Self-learner, creative and outside-the-box-thinker. Fluent English. Excellent communication skills. Familiarity with Unix environment – an advantage. Behavioral Skills Required Must possess strong written, verbal and presentation skills. Good communication and interpersonal skills, demonstrate teamwork and collaboration skills. Ability to establish a close working relationship with both customer peers and management. Explore what’s possible to get the job done, including creative use of unconventional solutions Work effectively across functions and geographies Push to raise the bar while always operating with integrity We’re doing work that matters. Help us solve what others can’t.
Posted 2 weeks ago
6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
We at Setu are looking for those who share our core belief - “Every Day is Game Day”. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services. Setu is an acquired entity of Pine Labs, one of the fastest growing fintech companies in India and rapidly expanding its footprint in Asia, UAE, and the US. At Pine Labs, we’re looking for those who share our core belief—‘Every Day is Game Day’. We bring our best selves to work each day to realize our mission of enriching the world through the power of digital commerce and financial services. Importance of the role At Setu, we believe that every company can become a fintech company. Any tech-enabled busine which wants to offer or build financial products will consume Setu APIs. The enterprise sales a partnerships function within Setu is the equivalent of becoming a “fintech doctor” for all o customers and partners. It works with clients to deeply understand their business objectives and propose the right financial products and partnerships. Only then do they move to close the deal. exist to solve our clients’ problems and enable a seamless fintech experience within any applicatio Talking to our clients is always an exciting challenge as they can come from any type of company including— 1. Financial institutions like Banks and NBFCs, 2. Fintechs who are new-age digital lenders and micro-insurance companies, and 3. Pretty much every other type of tech company ranging from agri-tech companies to apartment aggregators, from ed-tech startups to last-mile logistics. This role is special since it will give you a deep look into the business objectives and technical architecture of multiple companies. The learning potential is immense! What will you do at Setu? As we scale the BBPS business further, we are looking for candidates who can help build our biller partnership space. In this role, your sole objective will be to forge business partnerships, specifically getting more billers onboard on our BBPS stack, infused with trust and loyalty. The ideal candidate will unlock new business revenue streams by doing the following: Develop a biller GTM strategy, identify and find new billers and create a win-win proposition to close them: Work with multiple types of billers who may already be or want to be on Bharat Bill Payment System (BBPS) platform for whom Setu will build value added services on recon, settlement, reporting & other areas, helping them increase digital collections. Build channel partnerships to enable 1:many biller partnerships, these would include Banks, ERPs, consulting firms among others. You will be expected to build and deliver a strong pipeline of billers across categories using various methods including—direct outreach, event-based networking and desk research. Unlock the right product solution and deliver long term value for billers & channel partners. Build a pricing view on the offerings that finds adoption in the market. Work with product team in co-building various offerings that can be partnered on with Billers/Merchants. Manage and grow partners: Develop deep relationships once you’ve signed up key strategic partners— Conceptualise and execute alliances with partners. Build deep relationships with key decision makers at partner Organisations. Liaise with and equip partner sales reps to independently re-sell these products on calls to ensure their team pitches the products well. Support GTM with marketing collateral created jointly with help of the Setu marketing team. Create a cadence of conducting monthly business reviews with senior management to ensure continuous drive and business buy in. Identify areas of partner interest to unlock further business growth. Coordinating with cross-functional internal stakeholders with Setu to ensure the partners always have the right support: With the product management and solutions team: to envision the right product solution to unlock impact. With the Business team: to identify and build a pipeline of the right partner clients. With the Marketing team: Create GTM plans and campaigns that can help the partner communicate the right value prop to their customers. With the Onboarding team: Ensure best-in-class onboarding timelines and world-class customer support for partner clients. With Legal team: Quick turn around on agreements, and standardising process for both legal and commercial approvals. Who is the right fit for this role? To excel in this role, you will need— Experience: 6-8 years of experience in BBPS biller partenrships, strategic partnerships, consulting, business development or channel partner sales. Analytical Skills: Strong analytical and problem-solving skills with a focus on driving business results through data-driven insights. Communication: Excellent interpersonal and communication skills to influence partner stakeholders at all levels. Why Setu? We will spare no efforts to ensure that Setu empowers you to do the most important and impactful work of your career— Opportunity to work closely with the founding team who built and scaled public infrastructure such as UPI, GST, Aadhaar, etc. We care deeply about your growth. So we work hard to provide you with— A fully stocked library and unlimited book budget. Tickets to conferences and industry events. Learning sessions where we invite both team members and external experts to teach you something new. Learning and development allowance that gives access to subscriptions, courses, certifications, music classes, and much more. Grow, learn, and improve with Setu! Kick-ass benefits including comprehensive health insurance for you and your family, personal accident and term life insurance, access to mental health counsellors, extraordinary coffee, and a beautiful office with lots of solid wood and natural light. We work hard to make sure our team is diverse and varied. We interview and hire purely on merit, skill, and competence—everything else is irrelevant. Qualifications 10+ years in Sales/Partnership winning large BFSI new businesses and a great network of contacts within the customer networks. Experience in the payments, data or identity industry. Our core DNA Our culture code—How We Move, defines the behaviour we expect from our people. When you display any of the six culture code elements, you demonstrate ‘Every Day is Game Day’. The six elements of our culture code— Take the shot: You decide fast and deliver right. Sign your work like an artist: You master what you do and take pride in it. Be the sherpa: You lead your crew on every expedition. Be the CEO of what you do: You own it and make things happen. Care with tough love: You empower others with trust, respect, and openness. Own tomorrow: You innovate for the customer and beyond. Join us if you want to be part of a company that’s building infrastructure that will directly impact financial inclusion and improve millions of lives. No cashbacks, no growth-hacks, no gimmicks. Just an audacious mission, and an obsession with craftsmanship in code.
Posted 2 weeks ago
15.0 - 23.0 years
15 - 25 Lacs
Hyderabad, Bengaluru
Work from Office
Key Responsibilities: Define and lead the strategy for VLSI front-end design services Build and scale high-performing VLSI engineering teams (from 50 to 500+) Engage with customer design managers and secure design wins through deep technical collaboration Mentor and upskill engineering teams in line with evolving industry needs Ensure successful delivery of ASIC design and verification projects Develop innovative proposals and drive new project wins Collaborate with internal resourcing teams and external partners to fulfill staffing needs Represent VLSI practice in industry forums and events Must-Have Skills: Strong leadership experience in VLSI/ASIC front-end engineering Expertise in RTL design, UVM-based verification, UPF/SDC, formal verification, emulation Hands-on with commercial EDA tools (Synopsys, Cadence, Siemens) Familiarity with Verilog and standard formats (LEF/DEF/SPEF) Client engagement, delivery management, and proposal leadership Good-to-Have Skills: Industry connects with EDA vendors, foundries, and Tier-1 semiconductor companies Knowledge of ASIC-package co-design Experience in defining VLSI roadmaps, SoW/MSA processes Automation exposure (Python/Perl) Awareness of semiconductor industry trends and competitor insights
Posted 2 weeks ago
15.0 - 23.0 years
18 - 27 Lacs
Hyderabad, Bengaluru
Work from Office
Key Responsibilities: Define and lead VLSI back-end services strategy and offerings Build and scale high-performing VLSI engineering teams (300+ roadmap) Engage with semiconductor clients for technical discussions and project wins Oversee delivery of back-end services including physical design, STA, DFT, timing/power analysis Collaborate with sales, presales, and partner ecosystem to drive business growth Mentor engineers and ensure alignment to latest tech trends and client needs Lead proposal creation, solution demos, and client engagement at senior levels Must-Have Skills: Strong experience in VLSI/ASIC back-end engineering Physical design, timing closure, DFT, power/performance optimization Expertise in EDA tools (Synopsys, Cadence, Siemens) Verilog, LEF/DEF/SPEF formats Excellent leadership, communication & stakeholder management Good-to-Have Skills: Proficiency in scripting (Python, Perl, Tcl) Experience with advanced node technologies (7nm, 5nm, etc.) Exposure to ASIC-package co-design Strong industry connects (EDA vendors, foundries, Tier-1 chipmakers) Strategy planning, SoW/MSA reviews, innovation initiatives
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to liaison and bridging the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulating aptly to delivery teams thereby, ensuring right solutioning to the customer. ͏ Do 1. Customer requirements gathering and engagement Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements Detail out scope documents, functional & non-functional requirements, features etc ensuring all stated and unstated customer needs are captured Construct workflow charts and diagrams, studying system capabilities, writing specification after thorough research and analysis of customer requirements Engage and interact with internal team - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely response to RFP/RFIs Understand and communicate the financial and operational impact of any changes Periodic cadence with customers to seek clarifications and feedback wrt solution proposed for a particular RFP/ RFI and accordingly instructing delivery team to make changes in the design Empower the customers through demonstration and presentation of the proposed solution/ prototype Maintain relationships with customers to optimize business integration and lead generation Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/ products) to the customers ͏ 2. Engage with delivery team to ensure right solution is proposed to the customer a. Periodic cadence with delivery team to: Provide them with customer feedback/ inputs on the proposed solution Review the test cases to check 100% coverage of customer requirements Conduct root cause analysis to understand the proposed solution/ demo/ prototype before sharing it with the customer Deploy and facilitate new change requests to cater to customer needs and requirements Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback Conduct Integration Testing and User Acceptance demo’s testing to validate implemented solutions and ensure 100% success rate Use data modelling practices to analyze the findings and design, develop improvements and changes Ensure 100% utilization by studying systems capabilities and understanding business specifications Stitch the entire response/ solution proposed to the RFP/ RFI before its presented to the customer b. Support Project Manager/ Delivery Team in delivering the solution to the customer Define and plan project milestones, phases and different elements involved in the project along with the principal consultant Drive and challenge the presumptions of delivery teams on how will they successfully execute their plans Ensure Customer Satisfaction through quality deliverable on time ͏ 3. Build domain expertise and contribute to knowledge repository Engage and interact with other BA’s to share expertise and increase domain knowledge across the vertical Write whitepapers/ research papers, point of views and share with the consulting community at large Identify and create used cases for a different project/ account that can be brought at Wipro level for business enhancements Conduct market research for content and development to provide latest inputs into the projects thereby ensuring customer delight ͏ Deliver No. Performance Parameter Measure 1.Customer Engagement and Delivery ManagementPCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.2.Knowledge ManagementNo. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components developed for proposal during quarter Mandatory Skills: Network Operations - Utilities . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account. ͏ Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Ensure a deep enough understanding of clients’ individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines ͏ Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses ͏ Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as require Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. ͏ Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects Mandatory Skills: Geographic Information Systems(Maps) . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 weeks ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Global Inclusion and Diversity Team About the department: At State Street, inclusion and diversity are embedded in our values and culture. We know that an inclusive culture and a diverse workforce make us stronger and more successful. Fostering an environment that encourages the authenticity of our employees is essential to our business. By educating, inspiring, and empowering our employees at every level, we cultivate a global force of leaders that reflects the diverse markets we serve. The Global Inclusion and Diversity team oversees State Street’s approach to building an inclusive and diverse workplace that helps each of us to deliver for our colleagues, clients, and communities. We Drive Inclusion And Diversity At State Street To Become our clients’ essential partner by sharing our best practices and solidifying our reputation as a thought leader in inclusion and diversity. Be a high performing organization by leveraging inclusive behaviors to develop high performing teams where individuals can fulfill their potential. Help colleagues to scale the model by understanding how we work better together when we leverage diversity to drive innovation, collaboration, risk excellence, ethical behavior and reputation. Job Title: Officer, Global Inclusion and Diversity APAC (India) Reporting Structure: Reports to VP, Global Inclusion and Diversity Consultant & APAC Lead Role Summary The Officer, Global Inclusion and Diversity APAC will partner with the Global Inclusion and Diversity team, I&D Champions, GHR Talent colleagues, and I&D professional organizations to execute on the Global Inclusion and Diversity APAC Strategy, supporting the VP, Global Inclusion and Diversity Consultant & APAC Lead and other APAC Leaders in their efforts to foster a vibrant, engaged and inclusive workplace culture. We are looking for a candidate who sees the need to be inclusive and diverse and is eager to collaborate with individuals from various cultural backgrounds in an inclusive and global workplace. Responsibilities Support the VP, Global Inclusion and Diversity Consultant & APAC Lead and collaborate with other areas within Global Inclusion and Diversity team (i.e. Employee Networks, Programs & Solutions Management) to deliver best-in class strategy and programs that will position State Street as a best-in-class employer. Support in assessment of business unit I&D needs and opportunities; Develop dashboards, insights, and analysis from qualitative and quantitative data including reporting of regional Diversity Goals and additional I&D metrics Assist with implementing and monitoring strategic deliverables for APAC strategy and support in providing oversight and delivery of all Global Inclusion and Diversity initiatives throughout APAC, including consulting, communications, partnerships, reporting and management Provide additional support in the region to amplify the APAC strategy & engagement serving as an important partner to I&D country and leaders in region. Oversee the APAC I&D regional inbox and calendar; Provide administrative and programmatic support, including scheduling, cadence of briefings to provide key updates and information to key partners as required. Responsible for maintaining the APAC I&D SharePoint site, ensuring accuracy, identifying gaps, developing content, and updates while ensuring compliance and risk requirements are met. Provide additional support for APAC Global Inclusion and Diversity initiatives as needed. Qualifications Bachelor’s degree in human resources, Business or related field. Minimum of 3 years of experience in the human resources, program management, or related field. Demonstrated I&D knowledge, including familiarity of industry best practices. Prior experience in project and / or event management. Ability to understand, synthesize, analyze and interpret data, and communicate relevant insights in a manner that resonates with stakeholders. Exceptional communication skills and ability to present with impact to a variety of audiences. Demonstrated ability to lead others, particularly in matrixed settings without direct reporting lines. Job ID: R-774883
Posted 2 weeks ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Role Description Roles & Responsibilities: Project Planning & Sprint Management Understand and implement Agile methodologies to structure sprint cycles and define clear sprint goals. Collaborate with Product Owners and Scrum teams to define scope, estimate tasks, allocate capacity, and break down stories. Manage sprint planning, retrospectives, and refinement meetings to continuously improve team performance. Drive sprint commitment, ensure alignment with team velocity and capacity. Backlog and Prioritization Review and prioritize product backlog based on value, risk, and dependencies. Ensure backlog items are clear, concise, and include acceptance criteria. Collaborate with stakeholders and teams to ensure user stories are actionable and testable. Risk & Issue Management (RAID) Identify and assess project risks, define mitigation plans, and integrate into the project schedule. Use RAID logs to manage risks, assumptions, issues, and dependencies. Communicate risk scenarios, mitigation strategies, and escalate when needed. Stakeholder & Status Reporting Develop weekly status reports that capture project health, achievements, blockers, and next steps. Act as a single point of contact for project progress updates to stakeholders and leadership. Ensure transparency in communication to aid timely decision-making. Governance & Compliance Ensure the project adheres to internal governance models and external compliance requirements. Set up decision-making frameworks, cadence plans, and communication protocols. Quality Management Promote Agile quality practices throughout the delivery lifecycle. Collaborate with QA teams to ensure CI/CD pipelines are efficient and include automated testing. Track and report quality metrics and drive continuous improvement via retrospectives and stakeholder feedback. Must-Have Skills Strong understanding of Agile methodologies (Scrum, Kanban, SAFe). Experience in Sprint Planning, Backlog Management, Estimation, and Velocity Tracking. Proficiency in RAID-based Risk Management. Strong capability in project scheduling and release planning. Excellent communication and stakeholder management skills. Hands-on experience with JIRA, Confluence, or similar Agile tools. Strong analytical and problem-solving abilities. Proven track record of delivering high-quality software projects on time. Understanding of CI/CD pipelines and software quality metrics. Good-to-Have Skills Certification in PMI-ACP, CSM, PSM, SAFe, or equivalent Agile credentials. Exposure to DevOps culture and tools. Knowledge of SWOT analysis, root cause analysis, and other risk assessment tools. Familiarity with Agile metrics dashboards and reporting tools (e.g., Power BI, Tableau). Experience in handling projects in Retail, Healthcare, or BFSI domains. Understanding of compliance frameworks and governance models (SOX, GDPR, etc.). Skills Scrum Master,Agile Methodology,Jira,Healthcare
Posted 2 weeks ago
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