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Billing Specialist

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Exciting Career Opportunity – Walk-In Drive! Looking to build a rewarding career in insurance operations? Join us for our Walk-In Drive at WTW Vikhroli and explore opportunities to grow with us! Date: 12 May 2025 Timing: 12:00 AM to 2:00 PM Venue: Plant No. 6, Godrej & Boyce Mfg. Co. Compound, Pirojshanagar, L.B.S. Marg, Vikhroli (West), Mumbai, Maharashtra, 400079 Role: Billing Accountant Designation: Advisor/Senior Advisor Shift Timings Evening (6:30 PM to 3.30 AM) Job Summary To handle agency billing where we invoice the clients for premiums & fees, for their insurance coverage and book the revenue in the form of commission. Principal Duties/Responsibilities Review, Analyze and assess carrier/broker documentation for processing insurance billings. Process Agency Bill billings including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees Generate and send the invoices to customers via Mail / E-mail. Handle undelivered invoice exceptions in timely manner. Following SOPs, Client / Carrier specifications and adherence of all statutory requirements. Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies. Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes. Develop a sound understanding of Billing Process along with the related upstream and downstream process. Deliver as per defined KPI's for the role - Maintain Quality and Turnaround standards. Participate and contribute in potential process improvement areas. Ensure ongoing, effective relationships with stakeholders (Internal/external). Competencies/Skills required for the job Business Communication - Written and Verbal Eye for Detail Time Management Logical Thinking Influencing stakeholders Required Qualifications, Knowledge, Experience Qualifications: Graduate / Post Graduate Knowledge: Good understanding and knowledge of MS office (Especially MS Excel) Experience: 1 Year experience in Accounting/Financial Process preferable. Show more Show less

Manager (US Health Care Domain) - Operations (Evening Shift)

Mumbai Metropolitan Region

10 years

Not disclosed

On-site

Full Time

Description Our Technology and Administration Solutions business provides benefits administration and outsourcing solutions to many of the world’s leading organizations. Our Purpose is to help our clients’ employees realize the full potential of their benefits, helping them be happier, healthier and more secure. Our Mission is to deliver the highest quality work in the industry, providing an engaging and fulfilling environment for our colleagues, while managing significant and profitable growth. Awards & Recognition The International Association of Outsourcing Professionals (IAOP) has named WTW a leader on the Global Outsourcing 100 since 2011.Everest Research named WTW a Star Performer in the Leaders category in 2014, and has recognized WTW as an industry leader since 2010. Fortune magazine ranked WTW number one in the diversified outsourcing industry on its annual World’s Most Admired Companies list in 2015.WTW has been listed on Fortune magazine’s World’s Most Admired Companies list since 2012. The Role The Benefits Outsourcing H&W Outsourcing Administration Operations Leader is accountable for supporting H&W operations and client delivery activities of Manila H&W administration operating units. Client: Work with leaderships from Manila operations, client delivery teams, local management, and administration governance to achieve business plans with respect to financial targets, client delivery and staff management. Develop a trusted advisor relationship with business and H&W Outsourcing leaders through efficient, quality execution of service delivery, effective communication, and value added advice. Collaborate with business and operations leaders to develop and streamline current operational strategies to efficiently deliver services and build global relationships.Serve as primary point-of-contact (POC) to operations and administration governance teams to coordinate, plan, and execute support needs in Manila.Responsible to support service delivery by promoting effective strategies on work assessment, resource management, scheduling, and effective/proactive communication of service/team status, issues, and risks to leadership and client team stakeholders. Owns escalations, mitigation, remediation, and stakeholder management on client teams within their specified delivery groups.Actively partner with Administration Governance on essential operations aspects such as staffing, hiring, forecasting, metrics review, and growth planningSupport delivery teams to assess work streams, resources, and conflicts.Drive and actively support work transitions from one location to another or from one shift to another Financials: Support and execute business plan to deliver planned performance which creates leverage to generate revenue and profit in accordance with financial targets. Contribute to the development of FY financial budgets.Analyze and oversee efforts to meet individual and team utilization targets.Actively solicit work and look for opportunities to leverage current resources to support utilization needsEffectively manage tasks and budgets, and support efforts to keep the team maintain a healthy financial position.Identify areas of synergies to optimally utilize resources and teams across different groups.Expected to spend a portion of time on client-billable work. People: Support team performance, leadership development and strategic career planning for individual colleagues. Build trusted partner relationship with operations, governance, and client delivery leadership and bridge communication across regions. Build a trusted partner relationships with the immediate team, LOB, Practice, and business stakeholders including leaders from Governance, Operations, and client delivery teams. Encourage open and regular dialogue between Manila and US teams, partnering for the achievement of shared goals and objectivesServe as a coach and mentor to managers and supervisors for their professional growth. Develop a succession plan for team management. Partner with HR, corporate, and leadership in promoting and enforcing established policies and guidelines.Consistently connect and solicit feedback from the team and stakeholders regarding team performance against expectations and formulate early interventions where appropriate.Exercise fortitude and resilience amidst adversity and deal with team issues timely, collaboratively, constructively, and with a solution-oriented mindset. Identify talent risks/opportunities and develop appropriate interventions to mitigate risks and capitalize on opportunities.Primarily accountable in maintaining team engagement and cultivating a synergized team culture that promotes WTW core values. Evaluate developmental gaps/needs and formulate/coordinate training and development activities with L&D and Talent Development teams.Assist in developing tools, approaches, practices, and processes that enhances the working experience between Manila, Mumbai, and US business teams.Collaborate with other Manila Practice teams to find areas of talent synergies and collaboration.Demonstrate leadership within the LOB/Practice leadership community.Be a model of WTW core values. Excellence and Operations: Ensure that work delivery consistently follows established standards and that the team functions under the highest level of quality and operational excellence. Drive strategic execution activities and coordinate communication among all stakeholders. Execute an effective change management approach.Enforce processes, protocols and quality standards related to business continuity, information security, data privacy and business conduct.Contribute to the development of new tools, processes and solutions to optimize administration processes.Accountable for the successful and sustained implementation of ISO certifications for administrations teams in Manila.Work and partner with leadership to identify issues, risks, inefficiencies, and improvement areas and define how to address such areas. Drive continuous improvement initiatives and best practice implementation consistent with industry and quality standardsOversee team performance against established quality, security, efficiency and delivery standards. Champion efforts in identifying and mitigating risks related to these standards.Serve as primary POC to other Manila practice teams and identify areas of process synergies. Key Working Relationships With Administration Governance Leaders to plan, manage, implement, and support operational needs as well as identify and implement best practices and improvements to optimize the client delivery experience.With H&W Practice leadership to promote and report H&W administration operations in Manila and identify areas of operational improvement. With Manila Operations Leadership to collaborate on local office operations leadership. Top Competencies Required Collaboration and Integration – Highly demonstrates interpersonal skills and is willing and able to collaborate with stakeholders, leadership, peers and staff. Ability to work independently and on teams, including virtual work teams, with members in different geographic region. Leadership – Demonstrate leadership in operations and people development. Ability to drive results through others and grow leaders within. Change and Adaptability – Has a desire to learn, accept new challenges, adapt to and drive change, and have fun. Communication – Excellent written and verbal communication. Problem Solving – Strong analytical, integrative, continuous improvement, and problem solving skills Operations Management – Demonstrate leadership in measuring and reporting efficiency, effectiveness, quality, and productivity. The Requirements Bachelor’s degree in any courseExperienced in managing service delivery, operations and driving organizational change & development.At least 10 years of relevant management experience. At least 5 years in operations management.Ability to work with virtual teams and members from different geographic areasAbility to lead service delivery and operations of a team of 100+ across multiple shifts.People management or related experience is required.Experience working with the US is preferred.Experience in MS Project and MS Excel is a plus.Experience working in the Health & Welfare space and US Benefits is a plus. WTW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability. Equal Employment Opportunity: Know your rights Qualifications Graduate

H&B FAA BSTS

Mumbai, Maharashtra

0 - 4 years

INR Not disclosed

Work from Office

Full Time

Description Principal Duties / Responsibilities Partnering with client service team leader to deliver superior project management Proactively advising clients and providing superior client service in response to day to day service issues and questions (eligibility, carrier coverage and claims issues, compliance, etc.) Preparing for and facilitating client meetings (prepare agendas and materials, coordinate resources, etc.) Playing a key role in vendor procurement, negotiation, implementation, and optimization activities [Negotiation language optional] Providing benefit enrollment support, including preparing materials and presentations, verifying policy and plan information, and updating internal systems as necessary [Optional] Contributing to benefit plan analysis, design, cost savings and funding strategies Engaging subject matter experts to address client needs Reviewing financial analyses including developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves [Optional] Conducting review of client deliverables to ensure alignment to client objectives, leverage of optimal WTW services and solutions, and adherence to WTW professional excellence standards Conducting benchmarking studies and other research; provide value added analyses and summaries Analyzing and comparing vendor products, services and contracts Building relationships internally and collaborating effectively on cross-functional teams Reviewing work and contributing to the development of junior staff Support benefit plan analysis, design, cost avoidance and funding strategies Perform financial analyses including estimating plan costs and employee contributions strategies, modelling plan design alternatives, and data analytics to identify cost drivers and cost avoidance opportunities Preferred Qualification, Skills, Knowledge, Experience Preferred Intermediate MS Excel skills Preferred US Employee Benefits knowledge Experience in PowerPoint creation 4 years’ of experience dealing with health and welfare plans, ideally gained in a benefit consulting/brokerage firm Proven ability to manage multiple projects simultaneously and produce quality deliverables on time and within budget. Strong client service orientation and ability to respond to all communications effectively and in a timely manner Proven ability to identify and resolve issues Strong written and verbal communication skills Self-starter attitude and ability to work independently and as part of a team Strong analytical, creative, and integrative skills Work expectations Strong ability to work within tight deadlines and to balance time and effort across multiple, simultaneous projects that may involve different procedures and project team members Very comfortable to work with various individuals from different cultures, time zones, and seniority levels Provable strong abilities to self-manage and organize for work efficiency and effectiveness Work involves handling sensitive issues and confidential information requiring discretion on the employee's part. Qualifications Graduate

Assistant Manager - Operations

Mumbai Metropolitan Region

0 years

Not disclosed

On-site

Full Time

Description Candidate will be working on data management by working on the daily updates and maintaining the MIS tracker including – member’s addition/deletion & relevant updates. Will be part of premium management taking care of compute premium, CD account, intimate client/insurer. Will be managing the insurance endorsement by updating, tracking & following-up with insurers for relevant activities. Managing various reports like prepare analysis, highlight trends, creating MIS dashboards & data reconciliation. Qualifications Graduate with Minimum 2 -3 years of experience in managing MIS/data management portfolio. Good verbal and written communication skills. Strong knowledge of MS-office and well versed with Pivot with proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint. Basic understanding of the insurance industry, with the ability to become a subject matter expert on the job. Innovation and problem-solving skills, ability to develop and propose information insights to clients. Show more Show less

Business Analyst

Mumbai Metropolitan Region

5 years

Not disclosed

On-site

Full Time

Description Summary: The Business Analyst will work with key stakeholders in the business to determine business requirements with regard to reporting and other corporate applications including OAC, Hyperion, Power BI, Qlik Sense, and other bespoke systems within the organization. This person will need to be able to document meetings, progress actions, and produce requirement specifications. They will also be responsible for creating test plans and scripts – and also for executing such plans to test developed objects where applicable. They will also be responsible for general support queries and associated support documentation. The role would work within a team of analysts supporting the Management Information Reporting Systems (MIRS) environment1. Responsibilities Business Analysis: Liaising with stakeholders in all areas of Finance, Accounting, Treasury, Tax, etc1. Reporting and Software Functional Designs: Production of reporting and software functional designs to agreed standards. Change Management: Ensure requirements for changes and enhancements are properly defined, have proper approvals, and follow appropriate channels for testing and migrating to test and production environments. Testing: Creation and execution of test plans to support the deployment of deliverables. Software Delivery: Various functions related to delivering new software including user acceptance testing, communication, and training. Support: Handling of support tickets and production of support documentation to reduce support ticket levels where applicable. Progress Reporting: Provision of regular progress reporting verbally and through agreed reporting mechanisms. Flexibility: Be prepared to work flexibly to meet the needs of team and project timetables. Data Reconciliation: Perform data level reconciliations as needed. Qualifications Requirements: Industry Experience: 5+ years of experience in Professional Services and/or Insurance industries and their reporting requirements. Business and Systems Analysis: Experience in business and systems analysis. Business Intelligence Solutions: Experience delivering business intelligence solutions. Systems Development: Experience in systems development within an agreed development life cycle. Organizational Skills: Strong organizational skills; must be able to prioritize and multi-task. Communication Skills: Strong communication skills; articulate and able to communicate with associates from different functional areas and IT. Professional Image: Must be able to project a positive and professional image. Critical Thinking: Must be able to use critical thinking skills to determine the best approach to problem-solving. Confidentiality: Must maintain confidentiality at all times. Attention to Detail: Have a strong aptitude for accuracy and must be detail-oriented. Data Visualizations: Have expertise using data visualizations. Technical Proficiency: Proficiency in Power BI or Qlik Sense. Finance Knowledge: Working knowledge of Finance, Accounting, Treasury, and Tax functional areas. Additional Skills: Working knowledge of Human Resources and/or Marketing operations is a plus. Basic skills with SQL and/or PL/SQL are a plus. Experience deploying chatbot solutions is a plus. Experience writing and executing automated test scripts is a plus. Advanced analytics experience is a plus: AI, Predictive, Data mining, Sentiment Analysis, Cluster analysis, etc. Show more Show less

Analytics Engineer (SQL and PowerBI)

Thane, Maharashtra, India

4 years

Not disclosed

On-site

Full Time

Description Experience: 4+ years of experience Key Responsibilities Help define/improvise actionable and decision driving management information Ensure streamlining, consistency and standardization of MI within the handled domain Build and operate flexible processes/reports that meet changing business needs Would be required to prepare the detailed documentation of schemas Any other duties commensurate with position or level of responsibility Desired Profile Prior experience in insurance companies/insurance sector would be an added advantage Experience of Azure Technologies (include SSAS, SQL Server, Azure Data Lake, Synapse) Hands on experience on SQL and PowerBI. Excellent understanding in developing stored procedures, functions, views and T-SQL programs. Developed and maintained ETL (Data Extraction, Transformation and Loading) mappings using ADF to extract the data from multiple source systems. Analyze existing SQL queries for performance improvements. Excellent written and verbal communication skills Ability to create and design MI for the team Expected to handle multiple projects, with stringent timelines Good interpersonal skills Actively influences strategy by creative and unique ideas Exposure to documentation activities Key Competencies Technical Learning - Can learn new skills and knowledge, as per business requirement Action Orientated - Enjoys working; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others. Decision Quality - Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment. Detail Orientation : High attention to detail, especially in data quality, documentation, and reporting Communication & Collaboration : Strong interpersonal skills, effective in team discussions and stakeholder interactions Qualifications B.Com/ BE/BTech/MCA from reputed College/Institute Show more Show less

HR Services Learning and Talent Specialist

Mumbai Metropolitan Region

0 - 2 years

Not disclosed

On-site

Full Time

Description Work Responsibilities: Managing Training Coordination for regional training programs (Interact with Global counterparts to understand the training coordination requirements) Coordinate with facilitators to check their availability and book them for training dates Create Events (Classes) on the internal LMS and monitor change in registration numbers for the various events / classes and communicate to all relevant parties involved (Office Services, Facilitator etc) Keep regional L&D Leaders & Talent Managers informed with relevant training updates Collect attendance sheet post class completion and record attendance accurately Recording and documentation of training feedback post workshop completion and share results with facilitators Interact with external facilitators / book external training venues (as reqd, when required) Coordinate training logistics (Both Virtual and Classroom) including training materials (PG, FG, Handouts, Activities) and logistics (If classroom) - venue, food, presentation deck, handouts have been prepared prior to the training. Effective management of class cancellation/s in line with Global WTW L&D policies (Informing facilitator, participants and office services) Set up and host WebEx training sessions to support business initiatives as and when needed Maintain an accurate calendar of events and MI of – classes, participation and feedback Manage L&D related queries from learners, HR partners, managers etc. in ServiceCentral / Willis Academy Mailbox and respond / escalate as appropriate Follow Global L&D processes and procedures and maintain accurate process documentation Role Requirements Conduct peer to peer review, and provide cover during absences and scheduled holidays Maintain effective relationship with key clients including HR department, Practice Administrators and WTW colleagues Provide support to the Global Talent Management team as required Self-Manage SLAs to deliver timely results Undertake initiatives to bring process improvements in the area managed Assist in transition of more work to India as and when required Qualifications Qualification: Post-graduation in HR would be preferred. Experience (0 To 2years) L&D Administration and/or HR Shared Service Centre will be preferred. Essential Requirements Strong written communication (English) Strong verbal communication (English) Attention to Detail Other Skills Ability to plan, prioritise workload and take initiative to support the internal clients Ability to use own initiative but work under instruction (as required) Ability to work as part of a team and alone with a ‘can do’ attitude and maintain good working relationships with colleagues across HR and within the organisation Ability to provide a high standard of customer care Methodical and organised approach Analytical skills are desirable Flexible and adaptable to changes Working knowledge of Excel and Word will be preferred. Show more Show less

Facilities Manager

Gurugram, Haryana, India

0 years

Not disclosed

On-site

Full Time

Description The Role is expected to proactively support associates. It is expected that through the formation of positive relationships and responsive service, it will gain a clear understanding of the business issues, and thus the ability to partner effectively in meeting the office sustenance needs. Facilities To oversee complete engineering and maintenance requirements of the facility Ensure 100% uptime of all critical equipment’s Coordinate with vendor for AMC services Reviewing All equipment health condition and updating the management on timely manner To meticulously follow PPM schedule and PTRU tracker works Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations Tracking of operating expenses of utilities Maintenance of power supply in the facilities, HVAC system, office furniture, general repair and maintenance, UPS, Plumbing, fire layouts and operational procedures. Coordinate with manpower vendor for replacement in case of any manpower absenteeism. Data collation for Stock Costs, Operating Parameters for equipment & utilities, statistics for energy consumption, water consumption and analysis for FM reports To review the maintenance activities - to coordinate with vendors for all preventive, breakdown and emergency maintenance. To ensure that all incidents are promptly escalated to concerned personnel. Monitoring the M&E Consumables utilization & reordering Ensuring the workorders are completed as per the SLA Performing weekly FAS checking Ensuring the annual shutdown activities are planned Implementation of initiatives to improve operational efficiencies in facility To provide inputs for daily report and other reports Conducting staff briefings and trainings Reviewing the SOP’s and ensuring the necessary changes are updated Updating the Escalation Matrix as on when required Supporting Events and Sr. Management visits Responsible for submitting annual returns as per PCB norms Maintain the logbooks, checklists and PPM schedules for all M & E installations; Ensuring the Work permits are followed as per the guidelines Ensure the contractors always follow the house rules and the projects are handled with minimum inconvenience to the Client Supporting the new ways to work program :- Strive for service excellence and process improvement for all other Corporate Functions in India Qualifications To oversee complete engineering and maintenance requirements of the facility Ensure 100% uptime of all critical equipment’s Coordinate with vendor for AMC services Reviewing All equipment health condition and updating the management on timely manner To meticulously follow PPM schedule and PTRU tracker works Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations Tracking of operating expenses of utilities Maintenance of power supply in the facilities, HVAC system, office furniture, general repair and maintenance, UPS, Plumbing, fire layouts and operational procedures. Coordinate with manpower vendor for replacement in case of any manpower absenteeism. Data collation for Stock Costs, Operating Parameters for equipment & utilities, statistics for energy consumption, water consumption and analysis for FM reports To review the maintenance activities - to coordinate with vendors for all preventive, breakdown and emergency maintenance. To ensure that all incidents are promptly escalated to concerned personnel. Monitoring the M&E Consumables utilization & reordering Show more Show less

Non-Functional Test engineer

Greater Kolkata Area

1 years

Not disclosed

On-site

Full Time

Description Summary: We are seeking ambitious and talented freshers to join our growing engineering team as Non-Functional Test engineer. As a Non-Functional Test engineer, you will be responsible for conducting Performance testing, Security testing, and Accessibility testing to ensure our software products meet the highest quality standards and deliver exceptional user experiences. This role not only offers the chance to gain expertise in specialized technical testing, but it also provides extensive learning opportunities in performance engineering, performance monitoring, cybersecurity and cloud security tools, processes, practices, and methodologies. This combination of skills will empower you to excel in your career and contribute to the development of cutting-edge, secure, and high-performing software. Role We are looking for candidates to join a globally distributed Development team following Agile Software testing and quality assurance Methodology. Performance Testing: Plan, design, and execute performance tests to assess software applications' responsiveness, stability, and scalability under various workloads. Identify performance bottlenecks, analyze test results, and collaborate with developers, architects, and DevOps engineers to address performance issues. Utilize performance monitoring tools to track system behavior and identify areas for optimization. Security Testing: Conduct security assessments to identify potential vulnerabilities and weaknesses in the software application. Perform manual and automated security tests, including penetration testing, to ensure the application is fortified against security threats. Learn and utilize various cybersecurity tools to enhance security testing practices. Accessibility Testing: Verify that software applications comply with accessibility standards and guidelines (e.g., WCAG - Web Content Accessibility Guidelines). Test the application's accessibility features for users with disabilities, ensuring an inclusive user experience. Gain expertise in accessibility testing tools and methodologies. Learning Opportunities: Participate in comprehensive training sessions focused on performance monitoring, cybersecurity, and cloud security tools, processes, practices, and methodologies. Gain insights into performance monitoring tools used to track and optimize software performance. Acquire knowledge about cybersecurity tools and techniques to identify and mitigate security risks. Learn about cloud security concepts, cloud service models (IaaS, PaaS, SaaS), and security controls in cloud environments. Test Documentation: Create detailed test plans, test cases, and test scripts for each testing phase. Maintain comprehensive documentation of test results, defects, and test environments. Provide timely and accurate test reports to the project team and stakeholders. Test Environment Setup: Assist in setting up test environments and configurations required for non-functional testing. Collaborate with the development, DevOps and infrastructure teams to ensure smooth test environment setup and data availability. Qualifications Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field. Basic understanding of software testing concepts and methodologies. Knowledge of Performance Testing concepts and tools (e.g., JMeter, LoadRunner) is a plus. Familiarity with Security Testing techniques and tools (e.g., OWASP Zap, Burp Suite) is advantageous. Awareness of Accessibility Testing principles and tools (e.g., NVDA, Axe) is beneficial. Strong analytical and problem-solving skills to identify and isolate defects effectively. Excellent communication skills to collaborate with cross-functional teams. Eagerness to learn and grow in performance monitoring, cybersecurity, and cloud security domains. Ability to work independently and in a team-oriented environment. Candidate must have more than 60% marks in 10th and 12th A candidate must have a minimum of 65% marks or CGPA 6.5 in all semesters for BE, BTech or MCA. A maximum gap of 1 year is permissible after HSC (12th) and not after SSC (10th) or in between semesters of graduation. Show more Show less

AI Engineers

Greater Kolkata Area

5 years

Not disclosed

On-site

Full Time

Description Role: Proven experience as an AI Developer or similar role. Develop and optimize deep learning models to improve operational efficiency. Design and implement various neural network architectures tailored to specific tasks. Process and visualize complex data to extract actionable insights. Enhance natural language processing capabilities to streamline communication and automation. Deploy AI solutions that integrate seamlessly with existing systems and workflows. Ensure AI security and compliance with industry standards. Provide technical leadership and mentorship to junior team members, fostering best practices and continuous learning Collaborate with cross-functional teams, including data scientists, software engineers, product managers, and business stakeholders, to define AI solution objectives and deliver impactful results Qualifications Requirements: BSc/BTech/BE degree in Computer Science, Engineering, Data Science, or a relevant field. 5+ years of experience in AI. Proficiency in Python and relevant AI frameworks (TensorFlow, PyTorch, scikit-learn, LangChain etc) Ability to incorporate AI models from the initial idea to execution. Proficiency in mathematical principles that underpins AI algorithms and theories. Specialized knowledge in generative AI (GenAI) and large language models (LLMs). Experience in selecting, enhancing and deploying deep learning models. Strong understanding of neural network architectures. Expertise in data processing and visualization. Adept in natural language processing and AI security. Applying expertise in neural network architectures, specifically for GenAI and LLM applications. Build and maintain robust data pipelines for large-scale data ingestion, preprocessing, feature engineering, and model training Concepts on RAG and Vector DB Show more Show less

Automation Test Engineer

Greater Kolkata Area

0 years

Not disclosed

On-site

Full Time

Summary: We are looking for an Automation Test Engineer to join our central quality assurance Practice Team. This team focuses on providing non-functional testing analysis of our web-based portal applications, API Microservice, and databases. The ideal candidate will be self-motivated individual with a passion for Automation testing and quality assurance. Role: Develop and maintain an advanced modern automation framework, which has the capability to execute parallel tests, generate test unique data via an algorithm and be used for CICD pipelines. Research to expand scope of the automation framework to cover API, Mobile, Database and other emerging testing capabilities. Setting up and configuration of test environments for automated tests Develop and maintain a suite of complex automated tests, migrating manual tests to automation where appropriate, and exploring other opportunities to increase automated testing. Mentor peers in providing automation test strategies, shift left testing, pull request review and acting as an integral part of automation proposals Requirements gathering, test planning, test execution, automated and manual testing and investigative analysis of defects to verify code changes during the development cycles Identify gaps in test coverage or framework capabilities Write clear, concise, descriptive bug reports and verify bug fixes to automated test case or application defects located via automation tests Work and communicate effectively in an agile team environment As a member of the central test automation practice team, work with domain team QA members to provide guidance and mentoring on best practices Supporting and actively work towards test-driven development. Producing clear and concise test reports and release notes when needed. Carrying out tool evaluations and selections. Show more Show less

Senior Developer - SQL

Greater Kolkata Area

0 years

Not disclosed

On-site

Full Time

Role: The ideal candidate will be a self-motivated individual with a passion for excellent quality software development: Design, develop, and maintain complex MS-SQL / SQL Server databases, ensuring high performance, availability, and security. Troubleshoot and resolve database-related issues and performance bottlenecks Collaborate with cross-functional teams to define, design, and ship new features. Optimize and enhance existing data objects for performance and scalability. Implement back-end solutions using C#.NET, ensuring seamless integration with database. Participate in code reviews, providing constructive feedback to peers. Troubleshoot and resolve software defects and issues. Stay updated with the latest industry trends and technologies to ensure our solutions remain cutting-edge. Show more Show less

Team Lead - .NET Development

Greater Kolkata Area

0 years

Not disclosed

On-site

Full Time

Overview of the role: We are looking for a Team Lead to join our team. Candidate will be responsible for people management of all colleagues within the team and who can be trusted to deliver with quality. Candidate needs to ensure following coding standards, focus on upcoming industry changes and trends, coordinate the solution design discussions, and focus on automation in the team. | Key Responsibilities: Responsible for all development related deliverables of product to ensure quality delivery in SDLC within the development team of software development. Responsible for mentoring resources for career growth, productivity, effectiveness, quality, motivation. Responsible for team formation, re/alignment within the team. Training & hiring needs identification. Should be part of hiring correct candidate and onboarding process. Responsible for performance management for low performing team members. Responsible for timely feedback, performance review and recommendations for promotion / increments / benefits of the development and testing team members. Responsible for overseeing and coordinating tasks for other developers and testers. Also acting as the peer reviewer and architecture. Responsible for collaborating with different team/stakeholders like Product, UX, testing, architecture, Dev-ops, operations for projects/deliverables. Responsible for handling work escalation and identifying the resolution to the satisfaction of stakeholders. Ensure deadlines for delivery are met or communicated both within the team and to management when delivery is at risk for a deadline. Responsible for continuous process improvement through automation, tools, innovation, processes & practices. Ensure deadlines for delivery are met or communicated both within the team and to management when delivery is at risk for a deadline Responsible for coordinating sprints rituals like Refinement, Discovery, daily stand-ups, scrum of scrum and retrospective meetings. Responsible for managing timelines, resolving problems. Candidate should ensure that team is following the standard best practices within the organization. Will be plus if candidate can help for designing, developing new enhancement/features Show more Show less

Senior Developer - .NET/C#

Greater Kolkata Area

10 years

Not disclosed

On-site

Full Time

The ideal candidate will have 10+ years of experience in full-stack development, working on robust web applications and services. Role: The ideal candidate will be a self-motivated individual with a passion for excellent quality software development: Design, develop, and maintain applications using C#.NET. Analyze and understand existing software modules and take part in documenting the business knowledge gathered. Write complex SQL queries, procedures, and scripts for data manipulation and retrieval. Implement new features, improve existing functionality, and ensure code quality and performance. Collaborate with front-end teams and work on minimal React integration (React 16/17 or higher). Perform unit testing and debugging of the application code. Ensure the application architecture is scalable and maintainable. Troubleshoot production issues, perform root cause analysis, and provide timely solutions. Work in an Agile/Scrum environment, contributing to sprint planning, daily stand-ups, and sprint retrospectives. Mentor junior developers and review their code to ensure best practices are followed. Optimize database performance, including indexing, query optimization, and troubleshooting. Stay up to date with emerging technologies and industry trends. Show more Show less

Developer - .Net/C#

Greater Kolkata Area

5 years

Not disclosed

On-site

Full Time

Description Role: The ideal candidate will be a self-motivated individual with a passion for excellent quality software development: Design, develop, and maintain applications using C#.NET. Analyze and understand existing software modules and take part in documenting the business knowledge gathered. Write complex SQL queries, procedures, and scripts for data manipulation and retrieval. Implement new features, improve existing functionality, and ensure code quality and performance. Collaborate with front-end teams and work on minimal React integration (React 16/17 or higher). Perform unit testing and debugging of the application code. Ensure the application architecture is scalable and maintainable. Troubleshoot production issues, perform root cause analysis, and provide timely solutions. Work in an Agile/Scrum environment, contributing to sprint planning, daily stand-ups, and sprint retrospectives. Mentor junior developers and review their code to ensure best practices are followed. Optimize database performance, including indexing, query optimization, and troubleshooting. Stay up to date with emerging technologies and industry trends. Qualifications Requirements: BE, BTech or MCA as educational qualification 5+ years of experience using C# (.NET Framework/Core). Should be expert in object-oriented programming. SQL: Proficiency in SQL Server (or other relational databases), including writing complex SQL queries, stored procedures, and database optimization techniques. Experience in React or Angular: Familiarity with React/Angular for building front-end components, with a focus on integrating React/Angular into existing/new .NET applications. Hand-on knowledge on Azure or AWS cloud services Web Development: Solid understanding of HTTP, RESTful services, and web application architectures. Version Control: Experience using Git for version control and collaboration in multi-developed environments. Unit Testing: Experience with testing frameworks (e.g. xUnit) to ensure application reliability. Additional Skills Strong problem-solving skills and ability to troubleshoot complex issues. Ability to collaborate effectively in a team environment. Strong understanding of software development, lifecycle and Agile methodologies. Good communication skills with both technical and non-technical team members. Nice-to-Have Experience in infrastructure management with Terraform script using YAML. Experience with DevOps tools (preferably GitHub Action) and continuous integration/continuous deployment (CI/CD) pipelines. Show more Show less

Catastrophe Risk Analyst

Gurugram, Haryana, India

0 years

Not disclosed

On-site

Full Time

Description Day-to-day, you will be involved in processing and auditing client data, running client portfolios against state-of-the-art internal and external computer models and synthesizing the results. You must be able to show that you take a methodical approach to problem-solving and are comfortable with numbers and IT. A background in natural hazards, engineering and/or IT is preferred. In addition, you should have the ability to effectively communicate technical detail internally and to external clients who do not necessarily have technical knowledge of the subject. We are looking for an ambitious, enthusiastic and self-motivated team player. Principle Duties This is a general summary of the duties that you will be expected to perform as a part of your role; Managing, auditing, processing and analysing clients’ insurance portfolio data Preparation and formatting of data for modelling Operation of catastrophe models including RMS Operation of geo-visualisation tools including Arc GIS Inherent knowledge of catastrophe model mechanics Preparation of catastrophe research report Presentation & explanation of catastrophe model results Develop professional working relationships and communicate effectively with colleagues Work with the existing team members on day to day basis Qualifications Qualifications Master’s Degree and/or a good degree from leading university in a numerate subject e.g. mathematics, meteorology, engineering, physics, geophysics, geography, IT. Skills & Attributes Passion to develop your career within the Insurance/Reinsurance industry A keen interest in natural catastrophes High attention to detail Ability to forge good relationships Desire to take early responsibility High degree of self-discipline and commitment Experience at handling large datasets through use of computer code, an advantage Experience and working knowledge of GIS software e.g. ArcGIS, an advantage Show more Show less

Actuarial Analyst

Mumbai Metropolitan Region

3 years

Not disclosed

On-site

Full Time

As an actuarial analyst, you will need good numerical and communication skills, the ability to plan work effectively and a strong desire to solve technical problems. You will learn what we do for our clients as you build strong working relationships, participate, and actively engage in training sessions, developing valuable skills from day one. This is a consulting support role where you will work as part of a team on a wide variety of complex projects serving as a key resource for our diverse UK based client teams. Complex data manipulation Calculating and valuing the benefits of individual members Pension scheme valuations Accounting disclosures Cross-departmental projects. Partner with the Team Leader on managing projects, training and supervision of junior associates Successfully manage own workload while proactively resolving conflicting priorities or other workload issues within the team. Develop a trusted advisor relationship with service center and onshore client teams through effective communication and efficient, quality execution of projects. Manage expectations and raise appropriate issues to internal and consulting office project managers. Contribute to the development of new tools and approaches Contribute to profitability by completing budget spreadsheets, monitoring own time spent on project, seeking ways to enhance efficiency and maintaining accurate time records Identify opportunities to enhance quality and/or improve processes to reduce costs Meet production hours as expected by the business Manage projects and leverage resources to produce quality deliverables on time and within budget Serve as a mentor and provide technical guidance to junior associates. Additional Responsibility – Responsibility of building the technical competence of the team, pro-actively supporting team members’ learning and career development Primary point of contact for the team with GB based colleagues who support workflow management, responding to all requests and communications effectively and efficiently. Providing input to continuous improvement and process confirmation processes. Training: Training & Required Qualifications, Skills, Knowledge, Experience You will participate in a structured development programme where you will be provided with on-the-job training consisting of a mix of classroom sessions, eLearning, webinars, recorded videos, self-study and reading. Upon successful completion of the programme, there is potential to progress into specialist or technical roles. Qualifications: Graduation / Post Graduation Degree required, in a program with heavy emphasis on mathematics, statistics or economics Experience: 3+ years of experience in performing and checking core UK retirement work in a client-service oriented environment with large corporate defined benefit plans Must have experience with funding valuations, accounting expense valuations or manual calculations Experience in checking and providing development feedback to analysts Skills: Good verbal and written communication skills Ownership & Accountability Learning Agility Client focus Strong analytical and interpretational skills including ability to draw conclusions and identify trends from data in a logical, systematic way Advanced Microsoft Office skills, particularly in Excel Adept at successfully managing multiple projects within specified guidelines Strong leadership qualities Ability to prioritize and organize tasks, accomplish within stipulated timelines Strong rapport with stakeholders and client teams Knowledge: In-depth knowledge of Retirement Good knowledge of valuation tools and systems Qualifications Graduate Show more Show less

Advisor-Treasury Role

Mumbai Metropolitan Region

0 years

Not disclosed

On-site

Full Time

Description The associate is responsible for the monthly processing of Treasury Calculations, Control accounts, Supplier Invoice booking, Bank reconciliations and Stale Cheque reconciliations for pension schemes. The deliverables have to be met within the agreed deadlines with the onshore team. The associate should be ready to work on any other jobs sent by onshore team. Primary Responsibilities Include Assisting Team Leader On Below Points Processing of the treasury calculations Collation and analysis of treasury calculations along with back up documents to clients and ensuring all queries relating to processing are resolved before processing of calc. Generate cash positioning, cashflows and cash balancing report to understand the cash requirement. Processing and Review of control account balances: Ensuring the pension cashbook for all schemes are reviewed every month and queried to Client if the control accounts have any balances and maintaining the database on monthly basis for all the queries sent in a month, the status of the query and the replies received on the queries Chasing on shore teams to obtain feedbacks on control accounts and posting journals to clear the control accounts as per agreed deadlines reporting the client on the deliverables met. Review of control accounts processed by other team members and imparting training to junior team members Monitoring of deliverable quality and quantity met by the junior team members as per the planning sheet and re-align the planning schedules to meet the monthly deliverables. Processing and Review of bank reconciliations and Stale cheque reversals: Processing, review and work allocation of bank reconciliations among various team members and ensuring all the bank reconciliations of previous calendar month are completed as per the agreed deadlines Processing and review of Stale cheque and TT reversal requests received from onshore team Processing of Supplier invoice Coding and booking of scheme expense invoices Processing of payments approved for payment Updating the databases for all jobs on a regular basis. Sending queries and follow up of queries related to control accounts, bank reconciliations and treasury calculations. Adherence to Onshore Team deadlines and the utilization requirements. Coordinating with the Onshore Teams with regards to the missing information and queries. Any other additional responsibility to commensurate with project requirements. Key Activities In The Job Include Helping / assisting other team members & seniors in completing / meeting deadlines after finishing self-tasks. Adhering to any compliance and governance requirements of the organization Eye for detail Excellent logical reasoning Team work and collaboration Time Management Stakeholder Management Qualifications B. Com / BAF / M. Com / Inter C.A. Good verbal and written communication skills Good working knowledge of the Microsoft office, particularly Word & Excel Technical Skills Attention to detail is vital to succeed in this role Energetic, enthusiastic individuals Logical thinking skillset is a must Ability to learn new processes and systems, also should have the ability to adapt to changes Ability to prioritise and organise tasks, work within stiff timelines Ability to work independently and as part of a team. Able to get on with others; be a team-player Ability to work under pressure and meet tight deadlines. Should be a quick learner and team player. Willing to work in rotational shifts Financial Management Cash Management. Analyzing fund flow. Bank reconciliation Ledger Scrutiny Analytical Skills Strong analytical skills Multi tasking abilities Understanding of UK Pension regulations (not mandatory) Show more Show less

Advisor-Treasury Role

Thane, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

The associate is responsible for the monthly processing of Treasury Calculations, Control accounts, Supplier Invoice booking, Bank reconciliations and Stale Cheque reconciliations for pension schemes. The deliverables have to be met within the agreed deadlines with the onshore team. The associate should be ready to work on any other jobs sent by onshore team. Primary responsibilities include assisting Team Leader on below points: Processing of the treasury calculations Collation and analysis of treasury calculations along with back up documents to clients and ensuring all queries relating to processing are resolved before processing of calc. Generate cash positioning, cashflows and cash balancing report to understand the cash requirement. Processing and Review of control account balances: Ensuring the pension cashbook for all schemes are reviewed every month and queried to Client if the control accounts have any balances and maintaining the database on monthly basis for all the queries sent in a month, the status of the query and the replies received on the queries Chasing on shore teams to obtain feedbacks on control accounts and posting journals to clear the control accounts as per agreed deadlines reporting the client on the deliverables met. Review of control accounts processed by other team members and imparting training to junior team members Monitoring of deliverable quality and quantity met by the junior team members as per the planning sheet and re-align the planning schedules to meet the monthly deliverables. Processing and Review of bank reconciliations and Stale cheque reversals: Processing, review and work allocation of bank reconciliations among various team members and ensuring all the bank reconciliations of previous calendar month are completed as per the agreed deadlines Processing and review of Stale cheque and TT reversal requests received from onshore team Processing of Supplier invoice Coding and booking of scheme expense invoices Processing of payments approved for payment Updating the databases for all jobs on a regular basis. Sending queries and follow up of queries related to control accounts, bank reconciliations and treasury calculations. Adherence to Onshore Team deadlines and the utilization requirements. Coordinating with the Onshore Teams with regards to the missing information and queries. Any other additional responsibility to commensurate with project requirements. Key activities in the job include: Helping / assisting other team members & seniors in completing / meeting deadlines after finishing self-tasks. Adhering to any compliance and governance requirements of the organization Eye for detail Excellent logical reasoning Team work and collaboration Time Management Stakeholder Management Show more Show less

Advisor

Thane, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Description Validation of Placements on CMS for different regions to be completed within the agreed TAT and quality standards. Gain sound understanding of the Finex business, the full transactional process & role interfaces/dependencies within the own business unit & related functions. Manage process of service delivery adhering to standardised Group policies and procedures Understand the work flow for the process and manage priorities To eliminate unwarranted queries to Ipswich team\SME within the team To document & update the relevant processes for further training in the team Ensure ongoing, sustainable & dynamic relationships with stakeholders(internal quality team /external) whilst managing their expectations Adherence & manage assigned team fundamental activities in accordance with compliance requirements Be able to add to their own knowledge and that of the team by conducting knowledge sharing sessions To improve ownership and query capability on Mumbai processing and be able to discuss potential issues and plans for solution with Ipswich team Maintain all the team trackers, mailbox and information regularly Qualifications Qualifications: Any Graduate or Post Graduate Skills Good interpersonal skills Excellent written and verbal communication skill Passionate about quality Ability to prioritize tasks and meet project deadlines Knowledge Knowledge of MS Office Eclipse / EPIC knowledge preferred Show more Show less

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