4454 Blended Process Jobs - Page 30

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 14th July 2025 (Monday) || Ahmedabad Location Date: 14-July-2025 (Monday) MS Teams meeting ID: 483 415 065 980 5 MS Teams Passcode: 6p72Vu6t Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Customer Executive for E-commerce Website: As a Customer Executive for our e-commerce platform, you will be the frontline representative ensuring a seamless and positive experience for our customers. Your responsibilities include addressing customer inquiries, resolving issues, and providing information about products and services. You will also play a crucial role in processing orders, managing returns, and collaborating with other teams to enhance overall customer satisfaction. Excellent communication skills, empathy, and a customer-centric approach are key to excelling in this role. Join us in delivering exceptional service and building lasting relationships with our valued customers. Your Specific Responsibilities will include, but are not limited to the following: 1. Customer Support: - Respond promptly to customer inquiries via various communication channels. 2. Order Processing: - Efficiently manage and process customer orders, ensuring accuracy and timeliness. 3. Issue Resolution: - Resolve customer concerns and problems related to orders, payments, and products. 4. Product Knowledge: - Stay informed about product details to provide accurate information and recommendations. 5. Returns and Refunds: - Handle returns and guide customers through the refund process. 6. Communication: - Proactively update customers on order status, promotions, and relevant information. 7. Documentation: - Maintain accurate records of customer interactions and feedback. 8. Cross-functional Collaboration: - Collaborate with other teams to address customer needs and improve processes. 9. Customer Education: - Assist customers in navigating the website and using available features. 10. Feedback Collection: - Gather customer feedback to contribute to service improvements and product development. The candidate should possess the following behavioral traits: 1. Communication Skills: - Clear and effective communication to address customer inquiries and concerns. 2. Empathy: - Ability to understand and empathize with customers, ensuring a positive experience. 3. Problem-solving: - Quick and effective resolution of customer issues and concerns. 4. Patience: - Patience in handling challenging customer situations and providing support. 5. Proactive: - Proactively communicating updates to customers and anticipating their needs.

Here's the updated job opportunity details: Shift: US night shift, Sat/Sun off One-way home drop Salary Freshers: 12,000 1-2 months BPO exp: 17,000 8 months BPO exp: 21,000 5,000 fixed incentive Contact: kIRTI (7738469645)

Here's the updated job opportunity details Shift:US night shift, Sat/Sun off One-way home drop Salary Freshers: 12,000 1-2 months BPO exp: 17,000 8 months BPO exp: 21,000 5,000 fixed incentive Contact: Priya( 80970 89647)

#Greetings from KVC CONSULTANTS LTD! ! Job description We Are Hiring For International Technical Support Voice / Service Desk with Leading IT Company. Job Locations : Hyderabad / Banglore & Pune Salary :-- Rs 4 LPA - for 1+ year of experience --- Rs 6 LPA- for 2+ years of experience -- for Bangalore & Hyderabad Language: Proficient English (Read + Write + Speak ) Role purpose: Resolve End Users infra issues when they seek help from IT help desk through various mediums like calls , chat and Service Requests Education : Bachelors degree in computer science, Information Technology, or related field (or equivalent experience). Experience : Prior experience in technical support or customer service. Familiarity with Microsoft products and services. Certifications (e.g., Microsoft Certified: Azure Fundamentals, M365 Fundamentals) Skills : Excellent communication skills (verbal and written). Problem-solving abilities. Patience and empathy. Ability to work in a fast-paced environment. As a Technical Support Advocate, youll play a crucial role in ensuring Microsofts customers have a smooth experience with their products. Your dedication to solving their technical challenges will contribute to customer loyalty and satisfaction. Mandatory Language Skill: Prior Technical support experience and good English speaking skills " Note:- This is a WFO Profile and Candidate should be comfortable working for Hyderabad location. Schedule your interview kindly call or drop your resume on the given numbers WHATS APP -- INT FOR SD / MS -- AND NAME OF THE CITY AND ALSO SHARE OVER WHATS APP ALONG RESUME NO OF YEARS OF EXP -- DOMESTIC / INTERNATIONAL -- LAST SALARY -- EXPECTED SALARY - CURRENT CITY -- HR DIVYA 9821182650 HR AREESHA -- 9628373763 HR LAIBA -- 9654201996 HR VANSHIKHA 9628373762 HR YAGYANSHI 9821182648 HR SIYA 7565006262 #KVC CONSULTANTS LTD # #NO PLACEMENT CHARGES#

We have an opening for client success Executive Location: Sakinaka , Andheri Working Days: Mon to Fri Working Time : 10:00 am to 7:00 pm Working Mode: Hybrid Key Responsibilities 1. Client Implementation: Assisting clients with recognition programs and software demonstration. 2. Issue Resolution: Resolving setup issues and communicating resolutions to clients. 3. Relationship Building: Building relationships with clients and ensuring successful program launches. 4. Collaboration: Working with Sales and other departments to meet client expectations. 5. Process Improvement: Identifying areas for improvement and monitoring progress. Thanks & Regards HR Shamal Email; splacementlocal@gmail.com Whats app : 99679 40907

Salary: Up to 25k CTC for freshers. Salary up to: 35k CTC for Chat and Customer Service Experienced. Process: Voice and chat both available Eligibility: English communications, Versant 5( Good comprehension skills and vocabulary skills).

Hiring For international As well as domestic We have voice/ non voice / Blended We also have technical voice process Fresher are also welcome Candidate should be ok with Rotational as well night shift virtual interview WhatsApp cv: 8171977912 Office cab/shuttle Over time allowance Travel allowance

we are looking for candidates to work for voice Customer service process with salary up to 18000 Excellent English Speaking n Telugu must have own laptop and wifi connection Permanent work from home call now HR Husna 8828629587 Zamzam 9819631493

Job description Dear Aspirant, We are Hiring for International Voice Process and Semi Voice Process -Fresher's Only Interview/Work Location: [24]7.ai Pvt Ltd, Ground Floor, NSL SEZ, Survey 1, Plot 6, NSL Arena Internal Rd, IDA Uppal, Habsiguda, Hyderabad, Telangana 500039 Job Description: The primary role of an agent is to provide service to the customer over a call and provide resolution accordingly. Requirements: 1. Provide support and resolve issues via call and other electronic communication. 2. Excellent verbal communication skills. 3. Strong analytical and troubleshooting skills. 4. Rendering services to customers and ensuring satisfactory. Voice Salary Structure: 23k(Take home after deductions) Semi-Voice Structure: 15k to 19k(Take home Salary after deductions) DOJ : 14th July 2025 Age Criteria : 18Years to Below 35Years Please carry all your educational certificates and Govt ID Proofs(Aadhar and Pan card) for Documentation(Clear scanned copies/Xerox Copies) Job Details: 1. Rotational US Shifts(Midnight shifts as well) 2. 5 days working; 2 rotational week offs (No fixed off on Saturday and Sunday) 3. Students pursuing studies through regular college are not eligible. 4. Educational certificates are mandatory. 5. Must be flexible to work from office. Perks and Benefits: 2-way free transportation(Home Pickup and Drop) Self to work (STW) Rs.3300 (only for male employees) Medical insurance for self and dependent Qualification: PUC / Intermediate/ 10+3 (Diploma) / Graduation Interview Process: 1. PIR (Personal Introduction Round) 2. Screening Round 3. Assessment Test 4. Manager Round If Interested, Please walk-in to office at 10:30AM for your rounds of interview Interview Date: 14/07/2025(Monday) Interview Time: 10:30AM to 12:30PM Note: Candidates attended interview within 30 days are not eligible to apply. You can even refer your friend's too You have to be within 23km from the office location.

Resolving customer queries over chat or voice Salary upto 6LPA Fresher & Experienced both welcome 5 Days working Rotational Shifts Cabs provided Interested candidates, Whatspp to HR Jyoti - 9214555567 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer queries over voice Salary upto 4.5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can WhatsApp on HR Somya - 8306172254 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Resolving customer query over chat or voice Salary upto 5LPA Fresher & Experience both welcome 5 Days working Rotational Shifts Cabs provided Interested Candidates Can call/ WhatsApp on HR Annu -6397902913 or HR Sneha - 7982985747 Required Candidate profile Requirement of excellent English communication Should have an inter-personal skills, problem resolving and good understanding For further process apply below for interview call for the same. Perks and benefits Cab Facility

Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (sakshi@careerguideline.com) or WhatsApp ( 8976570074 / )

Solving Customer queries Excellent Communications Required Kolkata - Voice process Bhubaneswar - Chat process Salary Upto 2.8 LPA 6 days working Rotational Shifts & Weekoffs Work From Office Interested candidates can Call/Whatsapp @ 6375830010 Required Candidate profile Excellent Communications Required Grad/Undergrad both can apply

Hi Career Seekers, We Are Hiring! Customer Support Executives Noida & Gurugram (NCR) Join a leading multinational BPO and kickstart or elevate your career in the customer support industry! Location: Noida & Gurugram (NCR) Salary: Noida: 2.5 3.0 LPA Gurugram: 2.5 3.5 LPA Shifts: Rotational / Day Shifts (as per process requirement) Mode: Work from Office Note- We are also hiring for Work from home opportunities anyone, who is interested for Remote options can also appluy / connect @9214101672 (Nishee) Roles & Responsibilities: Handle inbound/outbound customer calls or chats professionally Provide accurate and timely information, support, or resolution to customer queries Maintain positive customer relationships through excellent service Document all interactions in the system accurately Collaborate with internal teams to escalate and resolve issues Ensure adherence to process and quality standards What We Offer: 5 Days working module Training and career growth opportunities in a global environment Friendly and diverse team culture Weekly offs and leave policy as per company standards Apply Now! Interested candidates can apply/call- 9214101672 (Nishee) #wfh #bpojobs #customerservice #jobs2025 #wfh #remoteoptions #workfromhome #bpovoice #customerhandling #noidajobs #gurugramjobs #delhijobs #rotationalshifts #hiring #hiringalert #hiringnow

Customer Service Voice/Blended Process Location Gurgaon Any grad./undergrad. with 1 year customer service exp. can apply Salary upto 4.70 LPA(35k in hand) 5 days working 2 Roster off 24/7 shifts Cabs Huge incentives Call/WhatsApp Anu 9910709744 Required Candidate profile Candidates must have excellent communication skills. Candidates must be comfortable working in any shifts.

Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: UGs with minimum 6 months of exp can apply. A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 2.50 - 3.20 LPA (FOR FRESHERS) For Experienced Upto Rs 4.00 LPA Whatsapp / CALL ---- Simran - 9821182647 Mehvish - 96283 73766 Riya - 9628373761 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes. Not for Candidates pursuing full time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##

Grads/ UGs Freshers/ Experienced Salary up to 24-38k + incentives + variables Rotational shifts Location- Gurugram Work from Office 5 days working Need excellent comms & written skills Call for more details:- HR Kirti- 9311447661

We have 250+ positions, active for Different voice & Chat processes.Hiring is open for a TOP 1 MNC located at Gurgaon No.of Positions: 250 Hiring Freshers & Experienced candidates, who are interested for the VOICE process. Freshers salary: 20K to 25K ( Depending on assessment scores) Experienced Salary : 23K to 36K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 6. Shifts : 5 Days Working ,Rotational Shift Hiring Freshers & Experienced candidates, who are interested for the Chat process.Freshers salary: 15K to 20K ( Depending on assessment scores) Experienced Salary : 20K to 30K ( Depending on assessment scores) Education Qualification: Grad & UG Job location : Gurgaon 4. Shifts :5 Days Working,Rotational Shift 5. Other Benefits Both Side Cab Incentive Medical Insurance CONTACT IMMEDIATELY Senior HR Priyanka -8865082244 ( Call & Must WhatsApp the CV/ Basic details) Role & responsibilities Senior HR Gurneet-8448289290

Job Description This is a full-time, on-site Chat Support role located in Noida. The Chat Support Representative will be responsible for providing technical and customer support through live chat. Daily tasks include responding to customer inquiries, troubleshooting issues, and ensuring customer satisfaction. The role demands excellent analytical and communication skills to resolve issues efficiently and professionally. Qualificatiion Customer Support skills including resolution of inquiries and complaints Strong Communication skills, both written and verbal Ability to work in a fast-paced environment Prior experience in a chat support role is a plus Min 6 Months of chat experience is mandatory Undergraduates can also apply Candidate Should be able to handle dual chat Kindly share your resume on WhatsApp Karishma - 9871069624 Regards, Karishma

Key Responsibilities: Handle customer queries via email, live chat, or ticketing systems Process data entries and maintain accuracy across systems Review, verify, and update customer records as required Monitor and manage service requests and resolve issues efficiently Collaborate with internal teams to ensure timely issue resolution Follow process workflows and adhere to compliance guidelines Prepare regular reports and documentation as needed. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Customer Service Representative Contact Person - Divya Bhaskar Job Summary: - We are looking for a dedicated/ professional and detailed oriented CCR for a Travel process. This role involves providing customer service support on calls, chat and email for international travel process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone, chat and email) addressing their travel-related inquiries, and assisting with bookings, cancellations, and changes to ensure a seamless and positive experience. Who we are looking for? Handle customer inquiries and resolve issues efficiently excellent communication skills Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you would be doing? Minimum Bachelor's degree/ Under grad(min 6 months of experience) Prior experience in customer service Strong communication and interpersonal skills. Ability to handle customer queries and complaints effectively. Relevant work exp. Preferably customer service Good Spoken English Computer Skills ability/experience using computer applications Typing Speed Call Handling Etiquette What you will be signing up for? Promising career progression Best in industry compensation Transport facility Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! Looking for job???? Come for the interview and be a part of our team!!! Mention HR DIVYA BHASKAR on the top of your resume.

International BPO- Customer Support Specialist Excellent Communication Skills Voice & Chat Process Rotational Shifts Job Location-Jaipur & Gurgaon Salary between 27k to 36k ctc virtual Interview Contact: Rashi - 6378301141 Himashu - 9521247651

Job Title: Customer Support Executive International Voice Process Location: Newtown, Kolkata Work Schedule: 5 Days Working Salary: Up to 6 LPA (Based on interview performance) Job Description: We are looking for skilled professionals to join our International Voice Process team. If you have prior experience in handling international customer calls and are looking for a rewarding career with growth opportunities, we want to hear from you! Key Responsibilities: Handle inbound/outbound international calls with professionalism and efficiency. Resolve customer queries, complaints, and provide appropriate solutions. Ensure high levels of customer satisfaction through quality service. Document all call information accurately and follow up where required. Work closely with the team and management to achieve performance goals. Requirements: Minimum 1 year of experience in an International Voice Process is mandatory. Qualification: Graduate or Undergraduate . Excellent communication skills in English (verbal and written). Strong interpersonal skills and a customer-first attitude. Ability to work in fast-paced environments and handle pressure. Additional Details: Work Days: 5 days a week (Rotational shifts) Location: Newtown, Kolkata Salary: Up to 6 LPA (Depending on interview score and experience) Why Join Us? Competitive salary package and performance incentives Professional work environment Opportunity for career advancement Stay updated with the latest job openings by following this channel! https://whatsapp.com/channel/0029VakQxxWA2pL8Jyx9XS1Z Interested candidate can WhatsApp at : HR Simar :7840808749 HR Diana : 9311602064 HR Mehak :8383025642