3884 Blended Process Jobs - Page 33

Greetings from People Staffing Solutions We are hiring for International Voice/Techincal Voice Process Process type - Customer Service/TechnicalSupport. Work Location - Gurgaon Eligibility: Must have good communication skills. Education - Grad/Undergrad both are eligible. Salary - UG Fresher - Upto 25k inhand + incentives Salary - Experienced - Upto 35k inhand + incentives Must have minimum 1 Year expereince in International Customer Serive or technical support Must be okay with night shifts Must be okay with rotational week-off Must be okay with Gurgaon location Cabs facilites or allowances 4000 monthly Need only Immediate Joiners For getting your interview schedule or more details, you can connect through call or WhatsApp with your HR Team on below mentioned numbers. HR Nikita - 9717377166; HR Jyoti - 7703891018 HR Deeya - 8851628393; HR Srijal - 7217791112 HR Saloni - 8595962303; HR Arpan - 7428871063 HR Gauri - 8178803527; HR Paras - 7827002178

Hiring For Noida & Gurugram Location Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Graduate/ undergraduate welcome Fresher/ experience welcome Salary:- up to 3.5 lpa work from office Warm Regards, HR Harvindar 9125776661 hrharvindar12i@gmail.com Kindly share your resume on the same mail address Also refer your friends and relatives *Candidates Who are having Good Speaking English also had Fluency In English Can Only Apply For this Job Profile**

Job Title: Product Trainer Role Summary: The Product Trainer delivers engaging training sessions to new hires and existing staff, ensuring they are equipped with the necessary product knowledge, communication, and sales skills to perform effectively. Key Responsibilities: Deliver and manage training programs (new hire, refresher, soft skills, and sales). Create and update training materials, job aids, and assessments. Coach and support agents on the floor in real-time. Identify knowledge gaps through TNA and performance analysis. Maintain a repository of standard responses and resources. Communicate updates and feedback to stakeholders and clients. Participate in calibrations, business reviews, and reporting. Track training impact and recommend improvement actions. Qualifications: High school diploma or equivalent 1+ year in training, coaching, or teaching Strong communication, organization, and analytical skills Proficient in MS Office and Google Suite Background in customer service or sales preferred Experience in content writing or design is a plus

Job Responsibilities Scrutinizing dental claim documents & settlements Process claims as per the set healthcare guidelines Follow HIPAA guidelines Accurate processing of Dental claims and meeting productivity targets Good understanding of Claims adjudication fundamentals Good understanding of ICT & CPT Codes Knowledge of policy concepts like Deductible, coinsurance, copay, out of pocket Able to learn, adapt, implement process guideline into practice, work as a natural team-player in the process Handle escalations Need to ensure quality and productivity targets are met Ensure compliance with internal policies and procedures, external regulations and information Technical Skills/other skills Computer navigation skills Keyboarding and data entry speed (minimum 30 wpm with 90% accuracy) Working knowledge of MS Excel and MS Word. Process Specific Skills Knowledge of Insurance principles in relation to the US Insurance industry Knowledge about US Culture Knowledge of Dental claims terminologies and processes will be an added advantage Strong organizational skills Good communication skills Demonstrate ability to work independently and in a team environment Self-disciplined and results oriented Ability to multi task Strong understanding and comprehension of the English language Good PC skills Attention to detail Team player Positive attitude

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. We connect. We inspire. Pay Band: 4 / H Country/Location: Noida, India Department: GSS English & Exams (IELTS Operations) Contract Type: Fixed Term Contract Role Purpose The role is to provide a positive experience for all British Council customers by handling their enquiries effectively and aiming to resolve them on the first contact, helping to support and grow the business. Role Accountabilities The role involves delivering excellent customer service by maintaining a positive and professional attitude, promptly and accurately handling enquiries, and ensuring customer satisfaction through strong product knowledge. It also includes working closely with team members to share information and address customer needs. Additionally, the role requires adherence to information security policies, including compliance with ISO 27001 and IGA standards, managing user access, providing security awareness, maintaining proper records, and ensuring timely resolution of incidents within agreed SLAs. Role specific skills, knowledge and experience The ideal candidate will have 6 months to 2 years of experience in customer service or backend operations, preferably gained within a blended process environment. Further Information Language: Strong English proficiency is crucial for this role, requiring fluency in both written and spoken communication to effectively navigate British Council systems and international operations. Education: A bachelors degree in any discipline is required. Locally recruited: Applications are welcomed from candidates currently in this location with a natural right to work. Relocation support is not provided. Overseas Citizen of India (OCI) card holders will need have, or be able to obtain, a valid special work permit issued from Government of India (GOI) to work in the British High Commission (BHC). BHC will not be able to sponsor work visas or obtain/ assist with the special work permit from GOI. Offers of employment made to OCI card holders will be conditional upon candidates obtaining a special work permit.

we are looking for candidates to work for chat Customer service process with salary up to 17000 Excellent English Speaking n must have own laptop and wifi connection Permanent work from home Call Hr Zeba 7304275215

Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guideline salary upto 35000 Keeping a Record of the Customers Call @ 9625360104 Darshika

We have a walk in Drive at office on every Tuesday and Friday Please mention Bhavani HR on your resume and come for interview CTC - as per industry standards Shifts - Australian, UK and US Process - International Voice Sales Working Model - Work from Office Incentives upon reaching targets Food facility is given Two way Cab within transport limits At Regalix, now A Market star Company, you will have the opportunity to work in a dynamic environment that thrives on collaboration, embraces cutting-edge technologies, and delivers impactful solutions to our clients. With a shared commitment to excellence, innovation, and client success, we are setting new benchmarks in the market. By leveraging Regalix's deep understanding of digital marketing strategies and Marketstar's proven track record in driving sales and customer engagement, we have forged a unique synergy that propels us to the forefront of our field. Together, we will shape the future of our industry and achieve new heights of success. Account Strategist Experience: 0 to 5 years Location: Hyderabad Salary: Based on Industry Standards Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Sales knowledge on social media platform. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Salesforce software working knowledge is good to have. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report to people.success@marketstar.com immediately

Hiring KYC Profile, required excellent English with a minimum exp of 1 Year in the International KYC process. Rotation shift, 2 Rotation week off, Both ways cabs available. Non-voice process immediate joining Online interview only * Required Candidate profile Should have International KYC Process experience / FATCA Graduation is Must Salary up to 5.5 LPA call Khushi-9811121475 Sukriti -8176976655 Palak-8115955507 Arjuna-9810615875 *

EXCELLENT COMMUNICATION REQUIRED Hiring for Voice & Blended FOR GURGAON Grad/UG/BTECH/CAN APPLY FRESHER AND EXPERIENCE CAN APPLY 24*7 Shift 5 Days working Salary fresher 25K- exp 38k+Incentive+Transport allowance Call or whtsapp Yamani-8920285304

Hiring Freshers for voice profile for Gurgaon Excellent Oppurtunity for Freshers EXCELLENT COMMUNICATION REQUIRED Grad/UG/BTECH/CAN APPLY 24*7 Shift 5 Days working Salary fresher 26k +Incentive+Transport allowance Call or whtsapp Yamani-8920285304

Any Graduate OR Undergraduate Fresher OR Exp. Excellent Communication Skills in ENGLISH is mandatory. -Salary- 3LPA - 6LPA + Performance Incentives + Client Incentives +Night Shift Allowance -For More Info Call OR What's App Nikita @ 7744984200 Required Candidate profile Excellent Communication Skills in ENGLISH. Immediate Joiner (Preferred) Perks and benefits Shift Allowance Performance & Client Incentives

Hiring for International Voice & Blended Process for No-1 MNC Company Any Grad / PG / UG Fresher & Exp With Min - 6 months in Customer Care Voice or Blended Candidate Can Apply Good communication Skills required Call@Whatsapp- Shubhani - 8595849767

Dear Candidate, Greetings From Teleperformance...!!! Hiring for Travel Support Voice Process Location: Gurugram Experience: Minimum 6 months in travel customer service or sales Job Description: Join our travel support team and assist customers with their travel-related queries, bookings, and concerns. This role is ideal for individuals with strong communication skills and a passion for delivering exceptional customer experiences in the travel domain. Key Responsibilities: Handle inbound and outbound customer calls regarding travel bookings and inquiries Provide accurate information on itineraries, cancellations, rescheduling, and general travel queries Address and resolve customer issues promptly and professionally Maintain records of customer interactions and transactions Follow up with customers as needed to ensure satisfaction Ensure compliance with company policies and customer service standards Requirements: Minimum 6 months of experience in travel customer support or travel sales. Excellent communication skills in English and/or Hindi. Ability to manage customer interactions with empathy and clarity. Comfortable with rotational shifts and rotational weekly offs (including night shifts for male candidates) Female candidates will work only in day shifts. Travel allowance will be provided for male candidates working night shifts. Working Days: 6 days a week (1 rotational weekly off) How TO Apply: - Share your resume on below mention details:- Priyanka - 8368659264 Regards, Talent Aquisition Team Teleperformance India

Hiring for leading MNC in NOIDA! Salary upto 36,000 in hand + unlimited incv 1+ year of bpo experience 5 days working Rotational shifts Work from office Both sides cab Hiring zone upto 35 KM Call or Whatsapp Faiz @ 90550 76601

We are Hiring !! Call or Whatsapp - +91 9420115156 // 7796651011 // 7796671011 Description We are seeking Customer Support Executives with 0-5 years of experience to join our team. The ideal candidate will have very good communication skills, and the ability to work independently and as part of a team. The Technical Support Analyst will be responsible for providing technical support to our customers and resolving technical issues in a timely and efficient manner. Responsibilities Provide Customer/Technical support to customers via phone, email, and chat Troubleshoot and resolve customer queries/technical issues Document and track customer issues in a ticketing system Escalate complex issues to senior technical support staff Collaborate with cross-functional teams to resolve customer issues Skills and Qualifications Bachelor's degree 0-5 years of experience in Customer Support or any related field Excellent communication and customer service skills Ability to work independently and as part of a team Strong problem-solving skills

Job description About Teleperformance: Teleperformance is a French Multinational company with operations in 80+countries and overall 4lakh and more passionate people working in the organization is one of the world's leading Customer experience management services providers. Job Description: We are recruiting candidate's min 6 month of email/Chat exp and fresher Below are the Roles and Responsibilities: Candidates with Six-month experience preferable, salary will be 20k TH- 25KCTC per month. We prefer candidates with Under graduation and graduation who are familiar and are interested to work and build their career in the BFSI Industry, however candidates from any streams can apply. Benefits: * Access to large Infrastructure (Cafeteria,Training and Play area etc.) * Statutory Benefits * Internal Job Posting, Jump programs for employees to promote growth for employees inside the organization. To qualify candidates should complete minimum years of service as per their Grade. Roles & Responsibilities: * Primary responsibility is to increase the revenue of Bank; Customer Support executive will address the concerns if any raised by the customer and assist them to resolve it over phone. * Chat and mail Process- Calling existing and potential customers to explain the features of the products and services. * Resolving the queries and concerns of customers in a timely manner on Email. * Positioning relevant products and services to the users according to their Purchasing Behaviour. Upselling, Cross selling. * Pitching the products and services of Bank to potential customer over a call and generate business for the Bank . * Excellent Communication in English * Under Graduation/Graduation mandatory Work Specifics: * 6 Days working/ Rotational Week Off. * 9 Hours Shift- 24/7 Shift * min 6months experienced candidates can Apply * Language - Mandatory with English Communication * Location - Bangalore -Hebbal Venu Details: Teleperformance Business Services India 3 1, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024 Contact Person: HR Veda: 8095047893

Greetings From The Job Factory !!! 4months Contract Job In International Process / Night Shit / Salary 26take home + 30k Retention bonus For More Details Call : HR Kowsalya @ 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International Voice Process Work Location : Bangalore Cab Service : 1 way provided CTC Details: Fresher or Expereince 26k Take Home Shift Timings : Rotational Shifts / Rotational Off Qualifications : Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates with minimum of 12+months of experience in International voice process mandatory. For More Details Call : HR Kowsalya @ 9880947912 (call or whats app) Email id : kowsalya@thejobfactory.co.in

Hi Jobseekers!! Greeting from ShiningstarsITPL!!! Job Title: Customer Service Executive MNC BPO (NCR Location) Location- Noida Industry: BPO / Call Centre / ITES Department: Customer Success, Service & Operations Role Category: Voice / Non-Voice Employment Type: Full Time, Permanent Job Description: We are hiring enthusiastic and customer-focused individuals for the position of Customer Service Executive at a leading Multinational BPO located in the NCR region . This is a great opportunity for freshers and experienced candidates looking to start or grow their career in the customer service domain. Key Responsibilities: Handle inbound and outbound customer calls professionally. Provide accurate information to customer queries. Resolve customer complaints with empathy and efficiency. Maintain detailed records of customer interactions. Follow company policies and procedures while maintaining service standards. Eligibility Criteria: Qualification: Any Graduate (Freshers can apply) Experience: Undergraduates must have minimum 6 months of experience in customer service/BPO. Skill Set: Excellent verbal communication skills in English are mandatory. Salary: Fresher: Up to 2 LPA Experienced: Up to 3.5 LPA (based on last drawn salary) Work Conditions: Rotational Shifts (Day/Night) 6 Days Working Weekly Off: Rotational Perks & Benefits: Professional work environment Career growth opportunities Training provided How to Apply: Contact Person: Anuj Gautam HR Executive Mobile: +91-9214602997 Drop a text or WhatsApp your resume for quick response and interview scheduling. Thanks & Regards Anuj Gautam HR EXecutive ShiningstarsITPL

Responsibilities: Manage the overall performance of a team of customer service representatives Day-to-day team management in accordance with requirements and SLAs Prompt identification and resolution of issues including implementation of preventative measures. Provide high quality agent coaching to ensure proper understanding of products and services, compliance in clients policies, and delivery of the best customer service Recruits, selects, hires, and trains new personnel and prepares them to respond to customer questions and complaints Provide exceptional people management, mentorship, and career development to members of your team, achieve low attrition levels and high employee engagement Drive team to deliver continuous improvement and productivity/quality gains Flag and escalate business risks timely Making sure the operations is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of internal stakeholders and the client Client interfacing improve operational systems, processes and best practices that guarantee organizational well-being and efficiencies Leverage service quality, growth, and efficiency metric reports to identify areas of opportunity to enhance agent performance and drive achievement of stated goals. Perform quality controls and monitor production KPI’s, prepare reports and analyze data for your team Ability to develop and implement strategic processes to increase consistency and promote overall growth of the project Flexible with timings to support operations Min. requirements: College education preferred Experience in leading teams in customer support via voice and chat support or a call center environment Advanced customer focus and customer service skills Exceptional training and coaching skills to motivate employees Great verbal and written communication skills Have full understanding of creating and implementing scheduling and task distribution Dynamic leader with experience and passion for managing large and diverse teams across multiple sites in a fast paced environment, able to deal with rapid change and ambiguity Strategic thinker with strong analytical and problem-solving skills 3+ years of experience in team management, managing 20+ FTE 3+ years of people management experience, including managing leaders, and a strong desire to develop team members Passion to create an exceptional experience and provide outstanding customer support Excited to be part of a global operations teams, design effective business operations, tackle complex problems, and develop individual team members Adaptable and energized by a fast-paced environment Good in situational leadership, on the feet thinking. Analytically sound, ability to look through data and make learned decisions Bachelor’s degree, or equivalent. Adequate knowledge of organizational effectiveness and operations management Familiarity with business and financial principles and practices Ability to effectively communicate with all levels of the organization Proven track record of collaborating with cross-functional groups to produce results ISO, Six Sigma, PMO Certification is an added advantage Strong practical experience with Excel (PivotTable, Charts, Statistical functions) is required a plus

Walk-in Interview Date and Time- Monday-Friday (10:00 AM-3:30 PM) Mention (HR Nupur ) on top of cv. Contact- 7827338716 (WhatsApp Resume) Job Summary: -We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries. Who we are looking for? Graduates can apply Experience/Fresher and undergraduate with minimum 6months of Experience. Preferably customer service experience Good Spoken English/Hindi Computer Skills ability/experience using computer applications Typing Speed - 30 WPM Call Handling Etiquette What you would be doing? Handle customer inquiries and resolve issues efficiently. Provide accurate information to customer Process transactions and maintain customer records. Deliver excellent customer service and enhance customer satisfaction. What you will be signing up for? Promising career progression Best in industry compensation Transport facility both sides Incentive Plan Retention Bonus Comprehensive training and development throughout your tenure World class work culture, you would not want to miss! POC- HR Nupur Interested candidate can come for Direct Walk-in interview. Mention ( HR Nupur Sarkar ) on top of cv. Venue- IGT Solutions, Ground floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurugram Road, Dhundahera, Gurugram - 122016, Haryana, Nearest Metro station: Sikanderpur/Guru Dronacharya (Take E-rickshaw to Hanuman Chowk)

Hiring for Non voice process Graduate with 1 year experience can apply good communication and written skill is required Rotational shift immediate joining walk In Interview Call :HR Lavanya @ 9611701014(call or whatsapp) NO CHARGES APPLIED

Hiring for Non voice process Graduate with 1 year experience can apply good communication and written skill is required Rotational shift immediate joining walk In Interview Call :HR Prathiksha @ 9901192053 (call or whatsapp) NO CHARGES APPLIED

We are Hiring for Customer Service Shift: Rotational shift( shifts starts from 1am) Wk off: 2 rotational off Job location: Thane/Malad Salary: up to 35k Qual : Graduate/Hsc with 6 month Exp Mandatory Age: upto 48 Rounds: Amcat / Hr/ Ops Boundary: Ambernath to Byculla Wadala to Kharghar Mahim to vasai WFO Int can call/watsup pooja 8828150755 share cv on pooja@careerguideline.com

Hello Everyone WE ARE HIRING BPO Customer service / Sales / Chat process / Blended / Collection 1st and 3rd party / Inbound/ Outbound calls etc Location: Thane / Navi Mumbai / Mumbai all over areas 1.Medical Billing and Healthcare process 2.Visa verification 3. Travel Process 4.Technical support trouble shooting 5. Banking Process 6. Many more processes are available with us HSC / GRADUATE FRESHERS/ EXPERIENCE CAN APPLY SALARY 10K TO 40K (DEPENDS ON EXPERIENCE & LAST DRAWN ) SHIFT - DAY/ NIGHT & ROTATIONAL (9 HOURS) 2 WEEK OFF * PICK UP - DROP FACILITY AVAILABLE * EASY SELECTION * IMMEDIATE JOINING FOR MORE INFORMATION CONTACT HR Priyanshi Calling number - 9137029489 Whatsapp - 9136620160 E-MAIL ID - priyanshi@careerguideline.com Interested Candidates send Resumes on my EMAIL ID or WHATSAPP. Please share references and help your friends and colleagues with a good job.