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0.0 - 3.0 years
1 - 2 Lacs
Mumbai, Navi Mumbai
Work from Office
Role & responsibilities Role & responsibilities Requirements Associate (US HR Operations) Work Experience- Grad Fresher to 3 years of experience Summary Maintains quality service by enforcing quality standards, analyzing and resolving client's problems, and recommending system improvements. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Adhere compliance and generate control reports. Generate statutory reporting per country requirement. Audit Management - Active participation in internal/external audits. Escalation management. Generating scheduled/ ad-hoc reports. Relevant Experience Excellent verbal and written communication skills. Excellent interpersonal, negotiation, and conflict resolution skills. Excellent organizational skills and attention to detail. Excellent time management skills with a proven ability to meet deadlines. Strong analytical and problem-solving skills. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Thorough knowledge of employment-related laws and regulations. Proficient with Microsoft Office Suite or related software. Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems. CategoryBack office/Data Handling or Data ManagementWorking ConditionsFixed evening shift (5 days working). Saturdays and Sundays are fixed off.Education SkillsAny graduate: BA/B.Com/B.Sc, MA, M.Com, MBA, PGDM.All 6 semester original mark sheets in hard copy is mandatory.Work LocationAiroli. Note: Mandatory to carry hardcopy of CV. Role: Other Industry Type: IT Services & Consulting Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any GraduateKey Skills Skills highlighted with are preferred keyskills Good English CommunicationNon Voice ProcessGood In ExcelBackend OperationsHR Operations Preferred candidate profile
Posted 1 week ago
2.0 - 6.0 years
2 - 5 Lacs
Durgapur
Work from Office
Roles and Responsibilities Should have skills in Excel. Day to day MIS follow up. Prepare the report & handle the operation related query with TAT. Will take responsibility of handling front desk (Reception) . Query - Inbound Calls Resolve the issues and escalated issues by interacting with concerned in HO and informing to clients. Client Master Changes data updation (CMC).
Posted 1 week ago
0.0 - 1.0 years
1 - 1 Lacs
Noida
Work from Office
Responsibilities: * Prepare Excel reports with data entry assistance. * Collaborate on backend processes & back office support. * Manage operations from start to finish. * Input data into computer systems accurately. * Relationship Management.
Posted 1 week ago
1.0 - 6.0 years
2 - 4 Lacs
Gurugram
Work from Office
Assist in day-to-day operational activities, ensuring smooth and efficient running of the business Communicate effectively with internal and external stakeholders to ensure seamless coordination Excel knowledge Required Candidate profile Collaborate with team members to streamline processes and optimize operational efficiency satish kohli capitalplacement02@gmail.com P- 9891750342 | W- 7895263093
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Madurai
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Mega Walkin Drive for the role of Process Developer/Domain Trainee- Broker Technical Support Specialist|| Property & Casualty & Underwriting || Madurai Location || 14thJune2025 Drive Date - 14th June 2025 Venue - Genpact Madurai, 3, 120 Feet Rd, Swami Vivekananda Nagar, K.Pudur, Madurai, Tamil Nadu 625007 Time - 10 AM to 11:30 AM Shift - US shift Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities • Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests • Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. • Calculating adjustments and premiums on policies and other insurance documents. • Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. • Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. • Monitor and attend to requests via client service platform that require action in a timely manner. • Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek in you! Minimum Qualifications • Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written • Relevant and meaningful years of experience of working in US P&C insurance lifecycle pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. • Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. • Proficient in English language- both written (Email writing) and verbal • A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience • Relevant years of insurance experience and domain knowledge, especially P&C insurance • Candidate having Broker (US P&C insurance) experience would be an asset • Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) • A strong attention to detail; analytical skills and the ability to multi-task are important • Should be a team player with previous work experience in an office environment required • Client focused with proven relationship building skills • Ability to work collaboratively as a key member of a team and independently with minimum supervision • Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
0.0 years
2 - 4 Lacs
Mumbai, Nagpur, Pune
Work from Office
We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only
Posted 1 week ago
0.0 - 1.0 years
1 - 1 Lacs
Noida
Work from Office
Cogito is currently working on Artificial Intelligence applications in Annotation work and is looking to engage with candidates to participate in ongoing projects. Total Openings: 80 Work Type: Back Office Designation: Data Annotator/Back Office Executive Gender: Male/Female CTC: DAY: Rs, 13,900 Per Month NIGHT: Rs, 15,900 Per Month Extra Benefit: Yearly bonus NOTE: Freshers are eligible. Direct Walk in Interview dates: 10th -14th June Interview Time: 9:00 am to 5:00 pm Interview Venue - Cogito C-40, C Block Sector- 59 Noida-UP- 201307 Old Landmark: R Systems (Red Building) Contact @ HR Department (Basement Area) ----- Regards Team HR
Posted 1 week ago
1.0 - 5.0 years
1 - 3 Lacs
Gurugram
Work from Office
Seeking a proactive Office Coordinator (1–5 yrs) for Sector 42, Gurgaon. Must be skilled in MS Excel & Word, organized, and deadline-driven. Responsibilities include admin support, record management, scheduling, and vendor coordination.
Posted 1 week ago
0.0 - 4.0 years
0 - 3 Lacs
Noida
Work from Office
WIPRO is Hiring || Backend Operations Profile- Noida Location Job Location- Noida Qualification- BBA/Bsc/BA/MBA/MA only Experience- 0 to 4 years Role- Backend Operations Shift Timings - Night Shift Salary - Best in the market Cab facility- Both Sides (with no deduction for travel) Notice Period- Immediate Interview Date- 11th June 2025 Interview Timings- 11am to 2pm Interview Location - Wipro Limited Tower - A ,Tech Boulevard Park ,Plot no.- 6 | Sector 127 | Noida JOB DESCRIPTION You will help empower results for our client by processing and/or auditing Benefits / HR transactions in a timely and accurate manner. You will work with the Subject Matter Expert and manager to identify issues, opportunities for improvement and recommend / implement solutions for various clients. Your Impact as a Processor Timely completion of the task, Inventory management and ongoing quality service delivery of the task assigned. Complying to all Data Security and Code of Conduct standards, MIS, internal guidelines and following customer concern matrix Carrying out data entry and rule-based entry for processes and performing simple process calculations Education Graduate with Bachelors Degree (Except Btech / BE/ LLB/ B.ED /BSc (IT)/MCA OR regular MBA) You bring knowledge & expertise Required Experience 0 - 2 years work experience in back office or similar transaction processing Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum 25 WPM with 90% Accuracy You should demonstrate good written & verbal communication Preferred Experience Previous experience from Outsourcing and possessing good social skills Work Condition Flexibility to work in 24*5 shift environment Flexibility to occasionally extend work hours to meet business needs Flexibility to move across client teams
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Vadodara
Work from Office
Job Title: Back Office Executive/ E-commerce Executive (Only for Vadodara Local Candidates) Job type: Full time Duties and Responsibilities: Involved in campaign management, including the planning of product promotion, product launches, product listing, campaign follow-up, etc. Assist in developing and implementing demand generation plans to grow site revenue. Working with Clients on day-to-day activities & Responsible for stock inventory accuracy and addressing discrepancies. Building on the existing business by adding new categories and product portfolio listings on the marketplaces. Staying up-to-date with the promotional calendars and plans of eCommerce platforms. Supporting integrations of the eCommerce platform with the main website, backend systems, and applications. Uploading, Optimizing and modifying the new and existing product listings on various E-commerce websites like Amazon, Walmart, etc. and the company website. PPC & Ads management for E-commerce websites like Walmart, Amazon etc. Be the single point of contact for all customer queries regarding billing issues, product problems, service questions etc. and website queries. Desired Profile: Excellent Communication, Excel and Microsoft skills are necessary. Ability to manage tasks simultaneously and efficient coordination. Ability to forecast and determine productivity requirements to produce during the day to meet the overall building objectives. Ability to develop systems, processes and infrastructure related to logistics. Cross team collaboration, Internal & External communication, problem solving. MS Office - Basic to Intermediate Excel knowledge is a must! Preferred Qualification: Graduation OR Masters in any relevant field. Role: Back Office Operations Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Role Category: Back Office - Digital Marketing Assistant Contact details : Please Forward your resume on hr@calibray.co.in or forward your resume on WhatsApp at 6352161376
Posted 1 week ago
1.0 - 4.0 years
1 - 3 Lacs
Pune
Hybrid
We're Hiring: Onboarding & Verification Specialist Location: Pune (Hybrid after 2 months) Shift: Rotational 24x7 Support Employment Type: Full-time/Contract Are you passionate about delivering seamless onboarding experiences and ensuring top-notch operational support? We're looking for a proactive, detail-oriented, and people-focused professional to join our Onboarding & Background Verification team. What You'll Do Onboarding Operations Manage onboarding end-to-end: document collection, verification & access setup Ensure every new hire has a smooth and engaging Day 1 experience Background Verification Ensure background documentation is completed within 24 hours Coordinate with BGV vendors to drive timely completion and resolution Communication & Support Respond to queries via voice, chat, and email channels Maintain a high level of responsiveness, professionalism, and empathy Reporting & Data Management Maintain trackers and share reports using Excel/Google Sheets Ensure data accuracy, confidentiality, and timely reporting What Were Looking For 12 years of experience in onboarding or background verification Excellent verbal and written communication ( voice support mandatory ) Willingness to work in 24x7 rotational shifts , including weekends Strong attention to detail and ability to multitask Familiarity with tools like ATS, HRIS, Excel, Google Sheets is preferred Self-motivated, organized, and dependable What Youll Get End-to-end exposure to HR operations A collaborative and fast-paced work culture Performance-based monthly incentives Comprehensive benefits including: Health insurance (self, spouse & children) Night/evening shift & internet allowances Paid leave, holiday time-off, and parental benefits Work Model First 2 months : Work from office (for training & integration) After 2 months : Hybrid model as per team requirement Apply Now Share your resume at: neelam.parihar@atidiv.com Careers@atidiv.com Lets Connect! Follow me on LinkedIn for updates and opportunities: www.linkedin.com/in/neelam-parihar-642372241 Join us and make a difference in someone’s first day!
Posted 2 weeks ago
3.0 - 8.0 years
4 - 6 Lacs
Surat
Remote
*Job Opportunities for Dedicated Professionals* *Job Title: Advanced Excel & Spreadsheet Expert* _*KINDLY NOTE THIS IS A FULL TIME REMOTE BASE JOB NOT PART TIME OR FREE TIME JOB*_ *Position Overview:* Are you talented, creative, and passionate with a minimum of 3 years of experience? Join our dynamic team at INK-Incorporation Interior - Architect Firm and Airr News *Experience:* Minimum 3 Years *Salary: Minimum 35,000.00 per Month* *General Responsibilities: (applicable for all Positions)* All work will require accountability You will have to provide reason of non completion of tasks and solutions according to you and their plan of action Recording and analysis of all work Excel calculations and analysis *Advanced Excel & Spreadsheet Expert Responsibilities* * Data Management & Cleaning * Advanced Formulas & Functions * Data Analysis & Reporting * Automation & Scripting (VBA, Macros) * Dashboard & Visualization Creation * Data Validation & Error Handling * Pivot Tables & Pivot Charts * Power Query & Power Pivot * Data Consolidation & Integration * Conditional Formatting for Insights * Lookup & Reference Functions (VLOOKUP, HLOOKUP, XLOOKUP, INDEX-MATCH) * Statistical & Financial Functions (STDEV, NPV, IRR, XIRR) * Forecasting & Trend Analysis * What-If Analysis (Goal Seek, Scenario Manager, Data Tables) * Array Formulas & Dynamic Arrays * Advanced Filtering & Sorting Techniques * Security & Data Protection (Password Protection, Access Control) * Performance Optimization (Reducing File Size, Speeding Up Calculations) * Real-Time Data Sync & Collaboration (Google Sheets, Power BI) * Troubleshooting & Debugging Errors *Key Highlights:* *Our Edge* * 15 Years of Expertise * Future Security * Active Role from Day One * Career Progression Opportunities * Team Building Opportunities * 65+ Team Member From PAN India *How to Apply:* To avail the job opportunity, you are required to complete an Eligibility Task. The details are provided after submission of your application *Connect with Us:* Follow us on social media to stay updated on our latest projects and career opportunities: Instagram: instagram.com/inkinccorp Facebook: facebook.com/inkinccorp Airrnews.com https://www.youtube.com/@Airr_News We eagerly anticipate welcoming a creative and passionate Interior Designer to our esteemed team at INK-Incorporation Interior - Architect Firm. and Airr News - Surat Join us in shaping the future of excellence _*Common FAQs*_ _*What will be the salary package, job location, and job timings?*_ _*Kindly check all the details on the job portal:*_ _*I am interested in this job. How do I apply?*_ To apply for the position, you are required to complete an Eligibility Task. The details will be shared after you submit your job application Best Regards
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Gurugram
Work from Office
About Exly: Exly is an all-in-one business platform built for knowledge entrepreneurs, coaches, trainers & course creators to start, sell, market and manage their programs (courses, online sessions, consultations and workshops). Exly is a Y-Combinator backed start-up and has raised funding from Indias top VC funds. The company is founded by IIT Kharagpur / IIM Calcutta / BCG alumni. We are at the forefront of the Software-as-a-Service (SaaS) industry, revolutionising how knowledge businesses, coaches & trainers operate and thrive in todays digital landscape. With our cutting-edge solutions, we empower entrepreneurs to streamline their operations, enhance productivity, and achieve their business goals more efficiently. Website: www.exlyapp.com Requirements: Client Interaction & Support Assist team members in maintaining effective communication with clients, ensuring prompt responses and issue resolution. Support client onboarding processes and address basic queries under supervision. Automation & Workflow Assistance Learn and assist in setting up Email and WhatsApp automation for efficient communication. Monitor automation workflows and report inefficiencies or areas for improvement. Work with the team to integrate automation tools into daily operations. Webinar Assistance & Backend Operations Support webinar execution by handling backend operations, including audience engagement and technical assistance. Coordinate with the team to ensure smooth webinar management. Assist in tracking webinar performance and engagement metrics. Data Entry & Management Maintain organized records of webinars, client interactions, and automation processes. Assist in preparing reports and sharing insights with the team. Ensure accuracy and consistency in data management. Benefits: We are using technology to solve some of modernitys most exciting and challenging problems. Work with us to be part of an incredible journey in a high ownership and a fast-growing environment. If you are an ambitious professional with a passion for SaaS and thrive in a fast-paced, collaborative environment, we want to hear from you! Work from Office Collaborative culture Vibrant and entrepreneurial work culture Healthcare insurance Career Growth opportunities
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
About Exly: Exly is an all-in-one business platform built for knowledge entrepreneurs, coaches, trainers & course creators to start, sell, market and manage their programs (courses, online sessions, consultations and workshops). Exly is a Y-Combinator backed start-up and has raised funding from Indias top VC funds. The company is founded by IIT Kharagpur / IIM Calcutta / BCG alumni. We are at the forefront of the Software-as-a-Service (SaaS) industry, revolutionising how knowledge businesses, coaches & trainers operate and thrive in todays digital landscape. With our cutting-edge solutions, we empower entrepreneurs to streamline their operations, enhance productivity, and achieve their business goals more efficiently. Website: www.exlyapp.com Requirements: Client Relationship Management Act as the primary point of contact for clients, ensuring effective communication and relationship management. Provide timely and efficient resolution to client queries, demonstrating strong problem-solving skills. Gather client feedback and collaborate with internal teams to enhance service delivery and customer satisfaction. Automation & Workflow Management Implement and manage automated email and WhatsApp communication to optimize client engagement. Continuously monitor and refine automation workflows for improved efficiency and user experience. Ensure seamless integration of automation tools with other business processes. Strategy & Funnel Optimization Work closely with the marketing agency to co-design high-converting funnels. Analyze performance metrics and strategize improvements to enhance conversion rates. Stay updated with industry trends to implement best practices in digital marketing and automation. Webinar Support & Backend Operations Assist the creator during live webinars, ensuring smooth execution and technical support. Manage backend operations, including audience engagement, troubleshooting, and follow-ups. Optimize webinar processes to maximize audience participation and conversion. Data Management & Reporting Maintain accurate and up-to-date records of webinars, client interactions, and campaign performance. Generate reports and provide regular updates to the management team and the client. Leverage data insights to refine strategies and improve client engagement. Qualification: Exceptional Communication Skills - Strong verbal and written communication abilities to effectively engage with clients and stakeholders. Problem-Solving Mindset - Proactive approach to identifying and resolving challenges efficiently. Client Handling Expertise - Prior experience in client relationship management, ensuring high levels of satisfaction. Tech-Savvy & Analytical - Proficiency in MS Office, presentation tools, research skills, and data analysis. Team Player with Independence - Ability to work both independently and collaboratively in a dynamic, fast-paced environment . Benefits: We are using technology to solve some of modernitys most exciting and challenging problems. Work with us to be part of an incredible journey in a high ownership and a fast-growing environment. If you are an ambitious professional with a passion for SaaS and thrive in a fast-paced, collaborative environment, we want to hear from you! Work from Office Collaborative culture Vibrant and entrepreneurial work culture Healthcare insurance Career Growth opportunities
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Hyderabad
Work from Office
Candidate should be proficient in MS office i.e Excel and Google Sheets. Should be familiar with browsing, social media sites and news Ability to meet deadlines Self Motivated and Positive attitude Should be able to perform without supervision
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, Gurugram
Work from Office
We are hiring for international Back office Profile. any grad with minimum 6 months of exp. can apply, salary upto - 3lpa CTC, 5 days a week working, excellent comms skills required Call/WhatsApp HR Nainy- 9354475254 Perks and benefits Cab Available
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Mumbai
Work from Office
Job Title - Executive Service Operations (Repair & Replacement) Exp. - 0-5 years CTC - Upto 3.5 LPA Location - Marol, Andheri East (Mumbai) Overall Purpose of the Role Ensuring timely and quality fulfilment of customers service requests Areas of Responsibility Interact/Coordinate with partners to fulfil service requests in defined TAT. Provide superior customer service Preparing different Reports, i.e. Daily/Weekly/Monthly. Validation of documents required for claims approvals & fulfillment. Ensuring regular updates in system Validation/Recon of Vendors Payables Qualification & Experience Required Graduate or Equivalent. Experience of 0-5 years as a Service Coordinator/Executive is desirable, Freshers can also been considered. Malayalam speaking language is mandatory Skills Required Customer orientation Team working skills Quick Learnability skills and adaptability Highly organized and efficient. Ability to prioritize and handle multiple tasks Ability to publish reports Command on MS Excel and basic computer knowledge Proficient in English and Hindi both for written and verbal communication Interested can share CV on given id sangeeta.rajput@techguard.in
Posted 2 weeks ago
0.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Join Our Exciting Walk-In Drive: Unlock Your Future & Kick Start Your Career! Job description Job Title - Associate, SDU, India Qualification - Bachelor Degree Experience - 0-3 years Time: 8:30 AM - 12:00 PM Days: Monday to Friday ReSourcePro Operational Solutions Private Limited About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 6,000+ ReSource Pro employees provide dedicated support to more than 400+ insurance organizations, consistently achieving a 97% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. What Youll Do: 1. Processes routine insurance tasks and activities for clients with minimal supervision. Responsible for meeting quality, quantity, and timeliness deadlines. 2. Operates client system and processes routine insurance tasks and activities for clients with minimal supervision. Follows established procedures and meets quality, quantity, and timeliness standards and information security requirements. 3. Interacts with co-workers and supervisors to meet client needs in a timely manner. Works effectively as a member of the team. 4. Uses email to communicate with clients and responds promptly to client requests. Composes emails that are clear, polite, and well-organized. 5. Reports problems promptly to supervisor and takes initiative to find solutions. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs What You'll Bring: Communicates effectively Assists in training others effectively Builds good team relationship Demonstrates functional excellence Customer centric Ability to independently operate a variety of client systems and performs a range of insurance processing tasks. Ability to manage the Proof of Concept (POC) period effectively to on board new clients. Interact with client via email or phone regularly to provide status updates, troubleshoot issues, learn new workflows and systems, and promote additional services. Ability to analyze documents and follow complex rules. Ability to stay focused for an extended period of time. Ability to use own initiative for problem solving Customer centric and end-customer focused. What's in it For Me? (+Benefits) Monetary: Salary Range from INR 2.8 LPA INR 3.5 LPA Team budget for team outing/get together Shift allowances up to INR 7700 Performance based incentives up to INR 3000 Overtime pay Employee Referral Bonus Medical insurance covered up to INR 5 Lakh Accidental insurance covered up to INR 10 Lakh Recognition and Development: Performance based promotions Quarterly Rewards and Recognition Training and Professional Development Workshops Other Benefits: Casual dress code Open floor set up (no cabins) Music allowed on the floor and WIFI access Transportation Facilities within 25kms from the workplace Emergency medical services Maternity, Paternity and Child Adoption leaves Annual Corporate gift Interview Process: Round 1: Criteria Corp Day 1 (30 minutes) (Universal Cognitive Aptitude Test and Employee Personality Test) Round 2: Procedure Writing Assessment Day 1 (4.5 hours) (Create a Procedure document as per the training provided) Round 3: Quality First Assessment 6 days (Basic document validation and correct entry of information without making any errors) Offer Letter Shift Timings: Real Time Shift: The Real Time Shift operates from 5:30PM to 7:30AM. Regular Time Shift : The Regular Time Shift operates from 7:00AM to 5:30PM. Mid Shift : The Mid Shift operates from 12:00PM to 10:00PM. The office duration within the shift would be 9 hours (including 1 hour of break). Note: Shifts are fixed with Saturdays and Sundays off. Employee Value Proposition: Join Work with the best in class profession and know what they do Learn Learning is a lifelong process and you will have ample opportunities to develop Advance Real time promotions on business needs. Earn Our total reward strategy is much more than the base salary Location: 2nd, 3rd, 7th, 8th and 9th floor, Hub 4, Karle Town Center (SEZ) Kempapura Main Road, Nagavara, Bengaluru, 560045, India, Varshitha_devaraj@resourcepro.in
Posted 2 weeks ago
1.0 - 6.0 years
1 - 2 Lacs
Navi Mumbai
Work from Office
Roles and Responsibilities Manage back office operations, ensuring efficient processing of tasks and maintaining high levels of accuracy. Provide administrative support to the team, including data entry, document management, and record keeping. Coordinate with various departments to ensure seamless communication and timely completion of projects.
Posted 2 weeks ago
9.0 - 14.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore ReSource Pro About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 10,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders Contact Scope HR Karthik - 9008042208 DIRECT EMAIL -Karthik_Venkat@resourcepro.in Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Assistant Manager Minimum 9 years experience, 3-5 years management experience Experience for Operations Manager Minimum 14 years experience, 7-10 years management experience Experience for Director Minimum 20 years experience, 10-15 years management experience Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL -Karthik_Venkat@resourcepro.in
Posted 2 weeks ago
3.0 - 8.0 years
3 - 5 Lacs
Ghaziabad
Work from Office
Position- Sr. Sales Coordinator/Assistant Manager/Backend Manager Company Name - UD Food Products Pvt. Ltd. Industry - FMCG Snacks and Namkeen Qualification - Graduate/Post Graduate Location- Ghaziabad Experience required - 3- 8 years Salary- 3 to 5 lpa (Negotiable for deserving candidates) Roles and Responsibility- Oversee the productivity of the backend sales team and ensure compliance with sales processes. Implement sales procedures effectively as per the companys standard operating protocols. Conduct regular sales review meetings and prepare detailed MIS reports for management. Analyse distributor dashboards and share key insights to aid decision-making. Collaborate with the frontend team to set sales targets and track progress. Ensure high levels of customer satisfaction through prompt service and support. Define revenue goals and develop strategies to achieve them efficiently. Monitor and manage logistics and sales expenses within the allocated budget. Train and upskill backend sales team members to enhance performance and resolve operational issues. Support distributor network expansion and handle customer complaints effectively. Plan and share weekly production plan based on sales forecasting Ensure all mis report & data available for weekly review meeting & conduct weekly meeting Manage team building - create specific training videos & induction plan for sales team monthly sales team PJP final with alignment of sales team Track performance and targets of field sales staff, including SOs, ASMs, and RSMs, using Bizom and distributor communications. Interested candidate can share their resume on: hr-admin@udfood.in or whatsapp on 9711619146
Posted 2 weeks ago
1.0 - 3.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job Title: Sales Coordinator Job Location: Bangalore At Unified, we know that anything is possible with the right people on board. Our employees quality, integrity, and commitment have been key factors in our company s growth. We are hiring the best people and helping them grow both professionally and personally, to ensure a bright future About us Unified, headquartered at Bangalore, is a customer-focused top components distributor, that was started in the Year 2000 by a group of Technocrats. Since our inception, we have grown rapidly to become a trusted partner for various blue-chip companies in India. We market Industrial, Railway, Medical, MIL and Space qualified components/semiconductors to all the major industries, and our products range from RF Components, Electro-Mechanical Components, Passive Components, Power Modules, to Interconnect Components and Wireless Products. Our Vision is to deliver high-quality technology products and deliver our commitment through continual improvement and customer focus. Main Purpose: To provide support for products/Sales team to manage back-end operations represented & distributed by Unified to our clients To create value for Unified Product Basket with the objective of increasing market share and revenue in your defined territory. Reporting To: Product Manager Key Responsibilities Providing quotations to the sales team, working through CRM/ERP. Working with the Product Manager on Key quotations and having clarity on GP. Processing the RFQs at the supplier portal and coordinating for timely response Maintain the quote log and price metrics daily basis. Publish the data on POs won/POs lost with the Sales Team and record the reference for future quotes. Coordinate with the sales order process team for error-free PO Login. Monitor and control Pull-Ins and push-outs. Maintain the log for tender quoted and status Support PM/Sales Team on the rejections (RMA) process. Managing backlog on OEMs for alarming pushouts, delays, and cancellations. Qualifications/ Skills: We are looking for any Degree holder, of the following Minimum 1-3 years of experience in a sales role or have worked in a customer service role gained from the electronics component or high technology industry. Excellent customer service skills. Skill in prioritising work, and multi-tasking. Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels Good knowledge of MS Excel, PowerPoint, and any CRM software like Zoho/ERP next Skills & Abilities Communication proficiency (excellent spoken & written English is a must) Collaboration / Team working skills Customer / Client focus Proactive & Flexible Personal Effectiveness / Credibility Problem-Solving / Analytical skills Results & Time oriented Salary and Employee Benefits Industry Best Salary, With Medical & Accidental & Term Life Insurance Incentives -Quarterly/Annual Incentive Statutory Benefits -EPFO, Gratuity etc. Working Days -Mon to Friday Send your resume to hraddha.s@unified.co.in or hr@unified.co.in or Contact/WhatsApp us on 7406186000 or 9900139139
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Job OverviewWe are looking for a proactive and detail-oriented Hub Operations Associate to support theseamless execution of day-to-day activities across the Business Hub ecosystem This role isideal for someone who thrives on operational coordination, communication, andproblem-solving The Hub Operations Associate will collaborate closely with Business Hub leadto ensure smooth operations, managing backend operations, coordinating with multiplestakeholders, and gradually taking on higher responsibilities with grooming and mentorship Job Type: Full-timeLocation: BangaloreDepartment: QL Business HubAcademic Qualification: Any graduateReports To: QL Business Hub leadExperience Desired: 0 to 2 years (Freshers welcome)Responsibilities: Coordinate with Hub Partners for scheduling, reporting, and day-to-day communication Manage logistics and backend support during events, and training programs Prepare and maintain reports, trackers, and dashboards for performance reviews Ensure documentation, SOPs, and communication are streamlined and up to date Act as a bridge between the Business Hub team and other internal departments Gradually take ownership of key responsibilities with training and mentorship Key Skills: Strong verbal and written communication skills Excellent coordination and follow-up ability High level of ownership and initiative; eager to learn and grow Strong organizational and multitasking abilities Proficiency in Microsoft Excel, Google Sheets Basic understanding of business operations or interest in the MSME/B2B domain is aplus
Posted 2 weeks ago
0.0 - 3.0 years
1 - 4 Lacs
Noida, Gurugram
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Process Associate, Insurance Claims Responsibilities: Responsible for performing backend claims support activities like Document Indexing, Claim Payments, setting up FNOLs & Schedule Independent Medical Examinations. Accurately analyze invoices & make payments to Vendors & Insureds on a claim. Accurately identify keywords on a claim related document & Index the documents to an appropriate claim Accurately analyze & set up new assignments for Independent Medical Examinations Ensure that assigned targets in accordance with SLA metrics are met Ensure that quality of transactions is in compliance with predefined parameters laid down by SLA metrics Provide accurate process reports on a timely basis Qualifications we seek in you Minimum Qualification BBA/ BA/B.com ( Any Non-Technical Graduate|| No Under graduates ) Preferred Skill Set Strong analytical, critical thinking and investigative skills General Insurance understanding Good interpersonal skills Proficiency with Microsoft Office, specifically Outlook E-mail, Excel Preferably experienced in Insurance Claims Skilled in computer navigation and average keyboarding speed with high accuracy Data gathering, logic, and numerical ability Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Lucknow
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Inviting applications for the role of Process Associate/ Developer - Broker Technical Support Team- Lucknow Skill Sets - US Mortgage, Underwriting, US Brokerage, Insurance, Backend Ops, Insurance, Property and Casualty, P&C Insurance, In this role, you will be responsible for Provide expert advice on commercial insurance products, risk management strategies, and regulatory requirements. Your expertise will be required to ensure that team members receive the best possible advice and solutions tailored to their specific needs. You will be required to interact and work with the client partners for all process/business knowledge related documents are updated periodically and team is made aware of the same in a timely manner. Should be open to work in any shift as per the business requirement Inviting applications for the role of Process Associate/Developer - Broker Technical Support Specialist Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities * Perform necessary activities to support broking teams in collaborating with account management to initiate a renewal, preparing and submitting marketing proposals to underwriters, processing endorsements and policy checking along with other requests * Identify and retrieve relevant compliance documentation necessary to process new policies and policy renewals, changes, additions, deletions and cancellations. * Calculating adjustments and premiums on policies and other insurance documents. * Ensure repository of record is accurate and current to ensure outputs and client deliverables will be produced according to guidelines and policy detail. * Communicating directly with underwriters/brokers/account executives to follow up or obtain additional information. * Monitor and attend to requests via client service platform that require action in a timely manner. * Help colleagues troubleshoot and resolve basic issues and perform other related duties as required. Qualifications we seek in you! Minimum Qualifications * Graduate with an excellent interpersonal, communication and presentation skills, both verbal and written * Relevant and meaningful years of experience of working in US P&C insurance lifecycle - pre-placement, placement, and post-placement activities (such as endorsements processing, policy administration, policy checking, policy issuance, quoting, renewal prep, submissions, surplus lines, licensing, agency admin, inspections and so on. * Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. * Proficient in English language- both written (Email writing) and verbal * A strong attention to detail; analytical skills and the ability to multi-task are important Preferred Qualification and Experience * Relevant years of insurance experience and domain knowledge, especially P&C insurance * Candidate having Broker (US P&C insurance) experience would be an asset * Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote) * A strong attention to detail; analytical skills and the ability to multi-task are important * Should be a team player with previous work experience in an office environment required * Client focused with proven relationship building skills * Ability to work collaboratively as a key member of a team and independently with minimum supervision * Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 weeks ago
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Backend operations play a crucial role in the smooth functioning of businesses in India. As technology continues to advance, the demand for skilled professionals in backend operations is on the rise. Job seekers looking to explore backend operations roles in India can find a plethora of opportunities in various industries.
These cities are known for their thriving tech industries and are hotspots for backend operations job opportunities.
The average salary for backend operations professionals in India can range from INR 3,00,000 per annum for entry-level positions to INR 12,00,000 per annum for experienced professionals. Salaries may vary based on factors such as location, company size, and individual skills and experience.
A typical career progression in backend operations may include roles such as Junior Developer, Senior Developer, Tech Lead, and eventually moving into managerial positions like Engineering Manager or Director of Operations.
In addition to backend operations expertise, professionals in this field are often expected to have skills in database management, server management, cloud computing, programming languages like Java or Python, and problem-solving abilities.
As you embark on your journey to explore backend operations jobs in India, remember to stay updated with the latest trends, continuously enhance your skills, and prepare thoroughly for interviews. With dedication and hard work, you can secure a rewarding career in backend operations in the dynamic Indian job market. Good luck!
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