467 Backend Operations Jobs - Page 2

Role & responsibilities Data Entry: Accurately enter and update customer information and application details into the system. Compliance: Ensure all applications comply with company policies, state regulations, and underwriting guidelines. Multi-tasking: Research and process requests while working on multiple screens and applications. Coordination: Coordinate with various departments to facilitate the smooth processing of applications. Documentation: Review, verify, and process documents related to post-issue transactions. Communication: Communicate with clients and agents to obtain necessary information, resolve issues, and provide updates on request status. Issue Resolution: Address and resolve moderately complex policy-related questions and issues following pre-established guidelines. Customer Service: Provide excellent customer service to clients and agents, ensuring satisfaction and striving to meet and exceed service standards. Industry Knowledge: Develop and maintain a solid understanding of the life and annuity insurance industry, products, services, and processes Preferred candidate profile Educational Background: Graduation in any stream, with a preference for Commerce graduates. Experience: Minimum 12+ months of data entry/ Backend operations in Health care domain/ Claims processing/ Insurance backend process experience with a focus on quality, attention to detail, accuracy, and accountability for work product. Experience in a professional/office-related environment requiring regular scheduled shifts. Technical Skills: Proficient in using a computer with Windows PC applications, including the ability to use a keyboard, navigate screens, and learn new software tools. Ability to type 30+ WPM with 95% accuracy.

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.. We connect. We inspire.. Job Title : EoR Officer. Purpose Of Job. To provide support to the Enquiries on Results Support Manager in the delivery of the Enquiry on Results (EoR) service, providing excellent levels of customer service to test centres globally.. The post holder will be responsible for logging EoR applications globally in line with agreed service turnaround and provide administrative and process specific support to EoR team. The role is to work from the office and the post holder should be flexible with 24*7 shift environment.. Role context. The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture. E&E achieves this by. enabling people across the world to access the life-changing education and work. opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures.. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the international distributor of choice for UK professional and school qualifications.. Main opportunities/challenges for this role. Service delivery. Ensures the results are released within 24 hours from receipt of Senior Examiner Manager while monitoring the accuracy of the released results.. Manages the various applications related EOR team inboxes, dealing with enquiries.. Improves EOR service quality by assisting in evaluating and updating current EOR procedures.. Receives instructions and requests from EoR managers and Examiners, and plans and organizes given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectively. Provides timely feedback on EoR marking issues and events to more senior managers, enabling the adaptation of work plans where necessary and supporting continuous improvement in the efficiency/cost effectiveness/quality of service delivery/systems in the team.. Provides proactive and timely support to the EoR Support Manager and team members if and when required.. Provides administrative support in the recruitment, training, standardization and monitoring of EoR markers.. Customer service. Takes end-to-end accountability for researching and obtaining satisfactory and timely resolution of complex/escalated queries from Senior Examiners and Centres. Coordinating input from other colleagues/departments/managers as required, to do so. Ensures the Senior Examiner/Centre is kept informed throughout the process.. Relationship & stakeholder management. Develops good working relationships with appropriate colleagues throughout the BC to facilitate effective and efficient EoR results turnaround.. As required, supports senior colleagues in hosting/attending EoR events and wider IELTS events as deemed appropriate by team manager, ensuring these run efficiently and effectively and that a positive, professional image of the BC is projected.. Risk & compliance. Follows agreed corporate risk management processes and procedures when delivering services (e.g. child protection, security policies, financial protocols, anti-fraud measures) to protect the interests of the BC and its customers at all times.. Analysis & reporting. Using standard procedures and templates, to produce weekly, monthly, and quarterly reports for the EoR Managers on EoR services. These reports analyze operational activity levels and performance data, to support managers in making timely and effective business decisions that respond to operational needs.. Commercial & resource management. Operates and runs regular reports on a range of standards, corporate financial processes, and procedures to enable effective budget and resource management for the EoR– e.g. purchase order system, FABS, SAP, procurement processes.. Actively seeks to maximize value for money when booking meetings and training venues for Senior Examiner meetings and training sessions.. Leadership & management. Plans and prioritizes own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.. Likely to manage the day-to-day performance of a more junior team (temporary staff), dealing with sickness, discipline, motivation etc., to ensure high quality service delivery is maintained at all times.. Tasks and coordinates offshore centre to complete activities in accordance with agreed marking deadlines.. Qualifications. Graduation in any field is a must.. Role Specific Knowledge And Experience. Minimum 1-2 years of exp. in backend operations/IELTS. Demonstrable experience of excellent verbal and written communication skills for a wide variety of audiences. Demonstrable experience of delivering training using a range of methods. Demonstrable experience of working to tight, and immovable deadline. Demonstrable experience of working as part of a dispersed team to successfully. Further Information. Pay Band – 4. Contract Type – FTC. Department/CountryGSS English & Exams (IELTS Operations)/India. Closing Date (Time) – 12 June 25 (IST). A connected and trusted UK in a more connected and trusted world.. Equality, Diversity and Inclusion Statement. We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.. Safeguarding Statement. The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org. Show more Show less

Designation: Trainee Process Associate(Freshers) Locations: Bangalore ( Basavanagudi ) Interview Address: Maatrum Technologies, Clayworks south end , 1st floor Send RD , Vijayarangam Layout Basavanagudi , Bengaluru , Karnataka 560004. Roles & Responsibilities: Process data extracted via Maatrum Technologies online portal. Review scanned property-related documents provided by the bank to identify relevant details. Gather records from online sources related to the property. Manually extract data from scanned and online documents. Work using Maatrum Technologies proprietary online system. Adhere to company and bank policies while carrying out the above tasks. Meet the required turnaround time as per project standards. Candidate Requirements: Decent written and verbal communication skills in English. Willingness to work in rotational shifts , 6 days a week. Typing proficiency. Ability to read and write fluently in Kannada . Open to both male and female candidates. Qualification: Any graduate is eligible to apply. Maatrum Technologies - A Product-based Company specializing in Title Verification and Legal Verification for Real Estate Properties within India. We are a sister concern of the esteemed Dr. Agarwals Eye Hospital Group. About Maatrum Technologies: Maatrum is India's pioneering Online Real Estate Title Verification Company, empowered by cutting-edge technology. Established in April 2015 under the Companies Act 2013, we have made a mark in the industry by harnessing technology to procure real estate documents directly from government databases. Our team of seasoned real estate lawyers leverages our robust and proprietary technology platform to deliver accurate reports in record time.

Documents Preparation, Verification and End to End Monitoring, Doc. Compilation. Amazon and Flip cart end to end Bidding/Tendering process. Eagle eye on loading and unloading related all documentation. Provident fund

To coordinate with Vendors via calls & mails and finalizing contracts Assist in handling employees concerns & evaluating work performance To look after the training & support to staff for improvement & to optimize workflows

Job Description Designation Sr. Executive Location - Chennai Experience 0 to 3 yrs Type - On site, Full Time We are seeking a detail-oriented and organized Back Office Executive to support our operations within the Insurance TPA domain. The role involves handling administrative tasks, processing insurance claims, maintaining records, and coordinating with internal departments to ensure smooth processing of health insurance transactions. Roles and Responsibilities: Enter accurate claim details and customer information into the system. Maintain digital and physical records of claim files and correspondence. Review and process cashless and reimbursement claims as per guidelines. Verify documents submitted by hospitals and policyholders. Coordinate with the medical team for claim validation and approvals. Generate MIS reports and trackers related to claim status, turnaround time (TAT), etc. Skills Required: Proficient in MS Office (Excel, Word, Outlook). Good typing speed and data entry accuracy. Strong organizational and time-management skills. Ability to work independently with minimal supervision. Kindly share resume on below mention Email ID Email ID: ta4@mdindia.com Contact Details : 7030949730 Thank you. With Kindest Regards, Neha Nanoti Sr. Executive - Human Resources MDIndia Health Insurance TPA Pvt. Ltd.

Intern Job DescriptionInternJob Summary The Intern will assist in various backend operations and support functions within the organization. This role is designed for individuals looking to gain practical experience in customer support, data entry, and marketing events while contributing to the overall efficiency of the team. Duties and Responsibilities Assist in backend operations and ensure smooth workflow. Perform data entry tasks accurately and efficiently. Conduct telecalling to gather feedback and provide information. Utilize Microsoft Office tools for documentation and reporting. Support marketing events by coordinating logistics and materials Assist in claims processing and follow up on outstanding claims. Qualifications and Requirements 0-1 years of experience in a related field. Basic knowledge of backend operations. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Key Competencies Attention to detail and accuracy. Time management and organizational skills. Problem-solving abilities. Adaptability and willingness to learn. Performance Expectations The Intern is expected to demonstrate a proactive approach to tasks, maintain a positive attitude, and contribute to team goals. Regular feedback will be provided to support professional development. Salary and Benefits This internship offers a competitive stipend along with opportunities for skill development and networking within the industry. Additional benefits may include flexible working hours and potential for future employment

Responsibilities: * Manage back office operations with focus on data entry & processing * Provide clerical support for banking processes * Execute non-voice tasks efficiently * Maintain accurate records through typing skills Contact- 7003551682(HR)

Primary task is to create an out an out application based on business requirement. Various applications on both IOS and ANDROID platform which the organization requires for its brands.

1.Monitor inventory levels and manage stock report. 2. Co-ordinate with suppliers, transporters, and internal teams to ensure timely delivery of materials. 3. Maintain and update supply chain documentation (purchase orders, delivery notes, invoices, etc.). 4. Oversee day-to-day office operations including facility maintenance, supplies procurement, and asset management. 5. Maintain accurate records of administrative expenses and assist with budget tracking. 6. Coordinate meetings, travel arrangements, and internal communications. 7. Support HR with onboarding/offboarding employee and employee record management. 8. Ensure compliance with health & safety regulations in the workplace. 9. Manage service contracts with office vendors (cleaning, IT support, utilities, etc.).

Greetings from ReSource Pro!!! . Job Description Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 8 years experience, 1 + years of experience as an Assistant Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in

DIRECT WALK in for Voice and Non Voice Process 9916839275 Any Graduate / 12th pass / Diploma can apply Excellent communication skills in English CTC: 14K to 20k Location: Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication can apply Work location: Kolkata. To schedule an interview Ct: Anu 6364907001

Responsibilities: * Ensure timely delivery of products * Oversee backend ops, costing & budgeting * Manage communication with stakeholders * Handle pressure situations effectively * Collaborate on miscellaneous projects

Position Overview: The Service Support Associate is responsible for ensuring effective handling of customer service requests, troubleshooting issues online, and coordinating with service engineers to provide timely resolutions. This role requires strong problem-solving skills, customer-centric communication, and the ability to efficiently manage data and resources. Key Responsibilities: 1. Customer Interaction and Troubleshooting: Act as the first point of contact for customers experiencing issues with HVAC systems. Understand and analyze customer problems, providing immediate troubleshooting assistance online when possible. Maintain a patient and professional approach while addressing customer concerns and queries. 2. Service Coordination: Assign service requests to appropriate service engineers based on the nature of the issue and their expertise. Monitor and track the progress of assigned service tasks to ensure timely resolution. Coordinate with the team to optimize resource allocation and daily work schedules. 3. Data Management: Accurately update and maintain customer and service-related data in the system. Track and report on service metrics, including response times, issue resolutions, and customer satisfaction. 4. Material and Resource Monitoring: Keep track of material usage for service tasks and ensure adequate stock availability. Plan and adjust daily work schedules based on team availability and workload. Coordinate with the inventory team to request and replenish necessary materials. 5. Communication and Reporting: Provide regular updates to customers on the status of their service requests. Prepare and share detailed reports with the Service Manager regarding service performance and challenges. Collaborate with other departments to address recurring issues and improve service efficiency. Qualifications and Skills: Educational Qualifications: Bachelors degree in any field (preferably in Engineering, Business Administration, or Customer Service). Experience: 2-6 years of experience in service support or a similar role. Experience in the HVAC industry is preferred but not mandatory. Skills: Strong problem-solving and analytical abilities. Excellent verbal and written communication skills. High level of patience and customer empathy. Proficiency in MS Office (Excel, Word) and service management software. Good organizational and time management skills. Behavioral Attributes: Customer-focused and empathetic. Detail-oriented and proactive. Calm and composed under pressure. Team player with strong collaboration skills. Additional Requirements: Familiarity with HVAC systems and components (preferred). Willingness to work flexible hours as needed. Commitment to maintaining high levels of customer satisfaction. Why Join BNE? Opportunity to work with a leading HVAC contracting and distribution company. Competitive salary and benefits package. Professional growth and development opportunities. Collaborative and supportive work environment.

We are hiring for international Back office Profile. any grad with minimum 6 months of exp. can apply, salary upto - 3lpa CTC, 5 days a week working, excellent comms skills required Call/WhatsApp HR Nidhi-9311340225 Perks and benefits cabs Available

Handle day to day after service activity Manage service team effectively to provide quick & satisfactory service to customer Maintain records of all incoming service calls and actions taken for future assessment Coordination with the Service department regarding customer problems Diagnosing faults and troubleshooting over the phone Assisting fellow Engineers regarding any technical issues Imparting training to Engineers about product functioning, fault finding, and troubleshooting methods Responding immediately to equipment breakdowns Develop service procedures, policies, and standards Keep ahead of industry developments Apply best practices to areas of improvement Control resources and utilize assets to achieve qualitative and quantitative targets Maintain the ordinary workflow according to priorities Improve customer service quality results by studying, evaluating, redesigning processes, establishing and communicating service metrics, monitoring and analyzing results, and implementing changes Study new projects and implement them in hardware and software Skills and Requirements The skills to work both independently and as part of a team Dedicated & hardworking in work perfection Driving license

Eligibility Criteria: Good written and verbal communication. Customer-service focus. Basic knowledge of computer Graduate and above Should have a laptop & vehicle Ready for the fieldwork & know the local language. Roles and Responsibilities: Need to call clients and provide them with training for the inventory management module. After a training session, if there are any doubts or issues, then need to coordinate here again and provide them with an available solution. All calls are going to be carried forward by TL they need to work on them on TAT time. Visit the client location and give the onsite training to our clients.

We are looking for a Java Developer responsible for the development and maintenance of Java based web applications Your primary focus will be development of applications and their integration with back-end services You will be working with a team of developers to develop and deliver code as per client requirements Good problem solving skills is a must have

Selectsys is Hiring for Fresher Graduates! Job Title : Process Associate Business Function: US Insurance (Property & Casualty Insurance) Sub-Function: Professional Services Employment Type: Full Time, Permanent Location: Hyderabad Desired Candidate Profile: Freshers with any Graduate / Post Graduate Qualified Male Candidates are Preferred Age not exceed 28 Years Gross Salary Provided Per Annum: Salary Rs. 1,80,000/- + Variables Salary Per month: 15,000/- + Variables Additional Variables Per month: 3,500/- to 5,500/- Perks and Benefits: Monthly PF, ESIC, Incentives, Travel/Cab Drop, Night shift* allowances Working Days: 5 in a week Preferred candidate profile 1. Good Communication Skills. 2. Typing speed should be 25 words per minute. 3. Should be flexible to work at any shift (Day or Night shifts). 4. Current requirement is for Male candidates Job over View Process Associates are responsible for processing work in insurance applications, claims, renewals, and other related documents. They work to ensure accuracy and compliance with industry standards and company policies. This position requires a combination of administrative skills, attention to detail, and customer service orientation, offering various opportunities for career growth and specialization within the field. Core Responsibilities Review and process new insurance applications, verifying the accuracy of the information provided and ensuring all necessary documentation is complete. Handle policy renewals, updates, and cancellations, ensuring all changes are accurately reflected in the system. Accurately enter and maintain data in insurance databases and systems, ensuring records are up-to date and accurate. Assist in the processing of insurance claims by gathering necessary information, entering data into the system, and coordinating with adjusters and other relevant parties. Minimum Skills and Competencies Bachelors Degree Must possess effective verbal and written communication skills. Willing to work in Night/Rotational shifts. About Us: Selectsys America Inc is a global outsourcing solutions provider. We help scale up your enterprise and significantly reduce your IT and operational costs while maintaining a high level of customer service. Our focus is to be the premier outsourcing solutions provider by being the most efficient, cost-effective, state of the art operation. Contact HR: 7674819795 (call/text/whatsapp)

Key Responsibilities: Perform accurate data entry and maintain records in internal systems. Process daily transactions and operational tasks with accuracy and timeliness. Coordinate with internal departments for information and task execution. Prepare reports and documentation as per business requirements. Monitor and validate records to ensure data accuracy and integrity. Follow SOPs and company protocols strictly. Support process improvement initiatives and automation tools (if applicable). Manage emails, internal queries, and backoffice communications. WRITE HR 'MANSI' on the CV before submitting

Laptop is mandatory. Se nd C V at 7 2 3 9 0 8 000 4 Technical Support, Back Office Work, Software Support Profile In EduRBS TECHNOLOGY PVT. LTD. (IT Software Company) Communication Skill, Android Mobile & 2-wheeler are Mandatory. director@edurbs.in

Urgent Vacancy for Operation Executive Must Have knowledge in Basic Computer with MS office day to day Work Coordination Backoffice work Team handling

Designation: Senior Business Support Executive Office Location: Gurgaon Position description: To effectively coordinate with the Sales team to support Revenue Achievement, Pending invoice collection updates from sales team, Reporting and Analysis to Zonal Leadership Primary Responsibilities: Arrange meetings, book facilities/equipment, prepare agendas, attend meetings and produce and distribute minutes within agreed timescales Support the production of progress/highlight reports for projects/key workstreams Support management and processing of incoming and outgoing mail as required Manage telephone queries for the Corporate Services and Business Support Teams Diary management as required Undertake statistical analysis and research Provide a high quality administrative support service as required Additional Responsibilities: Key Performance Indicators: 1.Timely reports 2.Correctness of Reports 3.Detailed analysis and presentation to aid business decisions. 4. Number of decisions/impacts per quarter Required Competencies: Demonstrable skills in supporting performance management; data analysis and problem solving Required Knowledge: Required Skills: Creative yet analytical with a logical mind and an eye for detail Interested candidates may WhatsApp their resumes at 9318482100 or mail at muskan.gandhi@girnarsoft.com

Designation: Trainee Process Associate(Freshers) Locations: Hyderabad (Panjagutta) Interview Address: Maatrum Technologies, 3rd Floor, Goyaz Jewellers Building, Beside Kotak Bank, Panjagutta, Hyderabad 500082 Walk-in Date: 21st June 2025(Saturday) and 23rd June 2025 (Monday), We are not working on Sunday Roles & Responsibilities: Process data extracted via Maatrum Technologies online portal. Review scanned property-related documents provided by the bank to identify relevant details. Gather records from online sources related to the property. Manually extract data from scanned and online documents. Work using Maatrum Technologies proprietary online system. Adhere to company and bank policies while carrying out the above tasks. Meet the required turnaround time as per project standards. Candidate Requirements: Decent written and verbal communication skills in English. Willingness to work in rotational shifts , 6 days a week. Typing proficiency. Ability to read and write fluently in Telugu . Open to both male and female candidates. Qualification: Any graduate is eligible to apply. Maatrum Technologies - A Product-based Company specializing in Title Verification and Legal Verification for Real Estate Properties within India. We are a sister concern of the esteemed Dr. Agarwals Eye Hospital Group. About Maatrum Technologies: Maatrum is India's pioneering Online Real Estate Title Verification Company, empowered by cutting-edge technology. Established in April 2015 under the Companies Act 2013, we have made a mark in the industry by harnessing technology to procure real estate documents directly from government databases. Our team of seasoned real estate lawyers leverages our robust and proprietary technology platform to deliver accurate reports in record time.

POSITION- OPERATIONS EXECUTIVE, ASST MANAGER, DEPUTY MAN,ETC SALARY- 32000/- TO 46500/- MALE/FEMALE BOTH LOCATION- NAGPUR, CHANDRAPUR, WARDHA, AMRAWATI, BEED (MH) ANY GRADUATES, AGE LIMIT- 35 IMMEDIATE JOINING IN JUNE 2025 Required Candidate profile Candidate must be any graduate with good coms skills whether fresher or experienced, knowledgeable in financial services, customer relationship management, analytical thinking, working effectively.