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2.0 - 3.0 years
3 - 4 Lacs
Mumbai
Work from Office
Looking for back office executive.Candidate need to maintain a day-to-day record of Mutual funds transactions, processing it & KYC procedure & sending renewals to the clients and follow up with them.Mutual fund form filling through manual/software.
Posted 7 hours ago
1.0 - 4.0 years
4 - 6 Lacs
Gurugram
Hybrid
Role & responsibilities Gaining knowledge of new & existing core policy management systems, applications and tools and using them in your daily work Getting detailed know-how on the specific lines of business written at AXA XL in order to understand the tasks you perform Interpreting handover documents such as slips, endorsements, declarations, reports and updating policy management systems with the information. Preparing pricing models if and when applicable. Where relevant, preparing insurance documents/reports to be shared with internal/external clients Communicating with underwriters and MO to help resolve queries Performing quality checks on tasks performed by colleagues as applicable. Maintaining documentation of the existing and future processes, including detailed process maps. Constantly challenging existing processes and looking for improvement opportunities. Getting involved in transitions, planning & execution as applicable. Adhering to Service Level Agreements and quality targets set by Global Operations in agreement with Middle Office / Underwriting Using workflow and time-tracking tools to ensure proper work organization and reporting Supporting in different time zone to provide coverage to business as applicable Preferred candidate profile Graduate in any discipline, preferably in Insurance, Commerce or Finance & Accounting Preferred Knowledge of Insurance/Underwriting 1-4 years of experience in a corporate environment. Ability to comprehend instructions and execute Ability to work in a team environment and demonstrate high level of engagement Fluent English + other language if required specific country guidance. Knowledge of MS Office applications is preferred.
Posted 8 hours ago
0.0 - 3.0 years
4 - 5 Lacs
Noida
Work from Office
Dear [Candidate Name], Infoedge is conducting a walk-in drive for the role of Sales Support / Backend Executive with iimjobs. Please find below the details. Date - 25th June 2025 (Wednesday) Time - 10 AM to 2 PM Address - A-88, Sector - 2, Noida (near sector - 15 metro station) Job Title: Sales Support Executive (Account Activation) Department: Growth and Acquisiton Location: Sector - 132, Noida (both side shuttle available till Botanical Garden metro station) Experience: 03 Years (preferred) Employment Type: Full-time Job Summary: We are seeking a proactive and detail-oriented Sales Support Executive to join our dynamic team. The ideal candidate will play a critical role in supporting the sales function through prompt communication, data management, reporting, lead generation, and campaign execution. This role requires strong analytical and communication skills, proficiency in Excel/MIS, and the ability to coordinate effectively with internal and external stakeholders. Key Responsibilities: Email Communication & Query Resolution: Respond to internal and external email communications in a timely and professional manner. Address and resolve queries from various stakeholders including sales teams, clients, and partners. MIS & Reporting: Prepare and maintain comprehensive MIS reports to track sales performance and business metrics. Generate ad-hoc reports for management as required, ensuring accuracy and timeliness. Provide actionable insights to support business decisions. Lead Generation & Database Management: Identify and extract leads (C-level, HR, and Business Executives) from both internal CRM and external databases. Maintain a clean and updated lead repository to support outreach and campaign activities. Dashboard Management: Work on internal dashboards to support sales team and provide activation of products for client. Assist in updating and maintaining real-time data accuracy. Campaign Support: Execute product activation and email/mailer campaigns as per the defined strategy. Coordinate with requisite stake holders to inculcate their requirements while iniate mailers Please Note - Its a 5 days working role with fixed Sat & Sunday off
Posted 10 hours ago
4.0 - 9.0 years
3 - 4 Lacs
Navi Mumbai
Work from Office
Responsibilities: * Ensure compliance with regulatory requirements * Manage backend operations & registration processes * Collaborate with cross-functional teams on project delivery
Posted 11 hours ago
5.0 - 10.0 years
6 - 9 Lacs
Bengaluru
Work from Office
To lead & manage the sales, retail marketing, & franchise operations across 3 states(AP, KA, TS).The ideal candidate should have a strong background in FMCG sales, franchise business models, and team management. Travelling required whenever required.
Posted 12 hours ago
0.0 - 4.0 years
1 - 2 Lacs
Kolkata
Work from Office
DIRECT WALK in for Voice Process 6364907001 Good communication skills in English CTC: 14K to 20k 6 days of work / Rotational shift Location: Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication. Work location: Kolkata. To schedule an interview Ct: Anu 6364907001
Posted 13 hours ago
2.0 - 7.0 years
3 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
We have an urgent opening with our esteemed client. Our client is one of the world's largest providers of products and services to the energy industry. With more than 45,000 employees, representing 130 nationalities in more than 80 countries. Experience : Min 2 years+ experience in any calling OR coordination OR Operations role (Excellent Comm Skills is must) Location : Chakala, Andheri East Roles & Responsibilities : (Training will be provided) Major Functions: Acts as the system administrator for global Real Estate Services system(s) for specified data requirements and end-user support Maintains data integrity and consistency of contract or project records in both electronic and hardcopy formats Assists with contract and/or project administration through preparation and validation of payment requests, and monitoring critical dates and reconciliation of billed to paid amounts Develop and publish required reports from electronic data Performs routine maintenance processes to ensure integrity and consistency of electronic data with the System Assists management with cost/benefit analysis when necessary Other duties as assigned As the requirement is a bit urgent, an early response on this would be highly appreciated. Alternatively, if you know someone suitable and available please refer or share their contact details at shakil.shaikh@upgrad.com Regards, Shakil
Posted 13 hours ago
0.0 - 2.0 years
4 - 6 Lacs
Murshidabad, Faridabad, Jaipur
Work from Office
We are hiring Deputy Managers for a reputed financial MNC. The ideal candidate should have strong communication skills, leadership potential, and a passion for building customer relationships HR- Priya Singh +91 9234237956
Posted 14 hours ago
0.0 - 3.0 years
1 - 2 Lacs
Anand, Ankleshwar, Vadodara
Work from Office
Prepare and manage documentation such as invoices, purchase orders, and reports. Generate and distribute regular reports on key metrics and performance indicators. Provide administrative support to other departments as needed. Handle required emails. Required Candidate profile Age not more than 28 years Familiarity with office management procedures and basic accounting principles. Proficiency in Microsoft Office Suite Basic knowledge of database management & data entry best Perks and benefits Highest salary package, Bonuses, Canteen, Bus faci
Posted 18 hours ago
2.0 - 6.0 years
4 - 7 Lacs
Bangalore/Bengaluru
Work from Office
Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note: We are looking @ Minimum 2 Years of an experience into Fraud Investigation.(Banking Fraud Experience mandatory) Call the below mentioned Number to book your slots and grab the opportunity. CHETHANA @ 7829336034 Roles and Responsibilities Job Responsibilities: Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Of f- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits *One Ways Cab Provided. *Incentives Regards, Chethana 7829336034 Rivera manpower services
Posted 2 days ago
0.0 - 4.0 years
2 - 7 Lacs
Hyderabad, Bengaluru, Mumbai (All Areas)
Work from Office
Hiring in Customer Executive, Back-Office Executive, Admins, Account, Engineering and many more departments
Posted 2 days ago
0.0 - 4.0 years
1 - 2 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
We are seeking a motivated and detail-oriented Ecommerce Executive to join our team. Having good communication skills is a must. This role is perfect for freshers or individuals with 0-4 years of experience who are passionate about the e Commerce industry. As an Ecommerce Executive, you will support higher to mid-level management across various functions and play a crucial role in driving our online business growth. Requirements: Good communication skills Knowledge of Excel Good typing speed Things You Will Learn: Fundamentals of eCommerce: Gain a strong understanding of the eCommerce landscape and its operations. Marketplace Exposure: Learn how to manage brands across various marketplaces like Amazon, Flipkart, Jiomart, Nykaa, Myntra, Swiggy, and Blinkit. Reporting: Develop skills in using tools to create detailed reports. Analysis of ecommerce data: Learn to study and analyze different data point from online marketplaces to drive business decisions. Learning from Industry Experts with 8-14 Years of Experience. Roles : Assist in managing the day-to-day operations of our ecommerce platforms. Support higher to mid-level management in executing ecommerce strategies. Maintain and update product listings on various marketplaces. Monitor and report on sales performance and other key metrics. Coordinate with different teams to ensure seamless order processing and fulfillment. Handle customer queries and resolve any issues promptly. Analyze market trend and competitor activities to identify opportunities for growth. Contribute to the optimization of the user experience on our ecommerce sites.
Posted 3 days ago
12.0 - 15.0 years
10 - 12 Lacs
Mumbai Suburban
Work from Office
About Centrix Healthcare: Centrix is a leading medical communications company that partners with top International medical experts and societies and pharmaceutical brands to deliver impactful scientific programs, medical symposia, online learning and upskilling platforms for doctors, content based doctors support services, marketing solutions, and continuing medical education programs. We work closely with doctors, international speakers, and pharma marketing teams to execute high-quality scientific initiatives across formats. Role Summary: This role involves managing day-to-day operations and coordinating with internal teams, external vendors, clients, and medical faculty to ensure seamless execution of scientific programs such as CMEs, webinars, advisory boards, and scientific events Key Responsibilities: Coordinate with pharma clients and partnering societies and speakers to understand program requirements and support project execution. Manage operations including scheduling, documentation, follow-ups, and reporting. Work with internal content, design, and logistics teams to ensure timely delivery of projects. Liaise with doctors, speakers, and moderators for program preparation, logistics, and post-program communication. Maintain project trackers, documentation, feedback forms, and meeting minutes. Support virtual and in-person event execution by handling backend logistics (Zoom inks, reminders, presentations, etc.). Act as the point of contact for client updates, internal alignment, and external coordination. Troubleshoot operational issues and escalate to senior leadership when needed. Ensure timely communication, compliance, and quality control in all deliverables. Ideal Candidate Profile: Graduate/Postgraduate in Science, Pharmacy, or related field preferred. 10-15 years experience in project execution, or operations supportpreferably in pharma support services, med comm agencies, or healthcare events. Strong organizational and multitasking skills. Excellent communication (written and verbal) and client servicing skills. Proficiency in MS Office, Google Workspace, and virtual meeting platforms (Zoom, MS Teams). Ability to manage multiple projects and deadlines with attention to detail. Comfortable interacting with doctors, pharma clients, and internal creative teams. Positive attitude, ownership mindset, and ability to work in a fast-paced environment. Why Join Centrix? Work with leading pharma brands and renowned medical experts. Be part of high-impact scientific education programs. Growth-oriented, collaborative work culture. Opportunity to learn across content, events, and digital functions. hrc@centrixhealthcare.com
Posted 3 days ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram, Delhi / NCR
Work from Office
Role & responsibilities Data Entry: Accurately enter and update customer information and application details into the system. Compliance: Ensure all applications comply with company policies, state regulations, and underwriting guidelines. Multi-tasking: Research and process requests while working on multiple screens and applications. Coordination: Coordinate with various departments to facilitate the smooth processing of applications. Documentation: Review, verify, and process documents related to post-issue transactions. Communication: Communicate with clients and agents to obtain necessary information, resolve issues, and provide updates on request status. Issue Resolution: Address and resolve moderately complex policy-related questions and issues following pre-established guidelines. Customer Service: Provide excellent customer service to clients and agents, ensuring satisfaction and striving to meet and exceed service standards. Industry Knowledge: Develop and maintain a solid understanding of the life and annuity insurance industry, products, services, and processes Preferred candidate profile Educational Background: Graduation in any stream, with a preference for Commerce graduates. Experience: Minimum 12+ months of data entry/ Backend operations in Health care domain/ Claims processing/ Insurance backend process experience with a focus on quality, attention to detail, accuracy, and accountability for work product. Experience in a professional/office-related environment requiring regular scheduled shifts. Technical Skills: Proficient in using a computer with Windows PC applications, including the ability to use a keyboard, navigate screens, and learn new software tools. Ability to type 30+ WPM with 95% accuracy.
Posted 3 days ago
2.0 - 5.0 years
7 - 11 Lacs
Noida
Work from Office
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.. Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.. We connect. We inspire.. Job Title : EoR Officer. Purpose Of Job. To provide support to the Enquiries on Results Support Manager in the delivery of the Enquiry on Results (EoR) service, providing excellent levels of customer service to test centres globally.. The post holder will be responsible for logging EoR applications globally in line with agreed service turnaround and provide administrative and process specific support to EoR team. The role is to work from the office and the post holder should be flexible with 24*7 shift environment.. Role context. The English and Examinations Strategic Business Unit (E&E) is one of three strategic business units in the British Council (the others being Arts and Education & Society) all of which have the remit to build trust for the people of the UK by building relationships through aspects of our language and culture. E&E achieves this by. enabling people across the world to access the life-changing education and work. opportunities that are created by learning English or gaining valuable UK qualifications. Promoting the English language also provides a medium for communication, helping break down barriers of misunderstanding or mistrust between cultures.. The British Council’s 2020 vision for English & Examinations is to be the world authority in high quality English language teaching, learning and assessment, as well as the international distributor of choice for UK professional and school qualifications.. Main opportunities/challenges for this role. Service delivery. Ensures the results are released within 24 hours from receipt of Senior Examiner Manager while monitoring the accuracy of the released results.. Manages the various applications related EOR team inboxes, dealing with enquiries.. Improves EOR service quality by assisting in evaluating and updating current EOR procedures.. Receives instructions and requests from EoR managers and Examiners, and plans and organizes given resources accordingly (often at short notice) to ensure that work is carried out efficiently and effectively. Provides timely feedback on EoR marking issues and events to more senior managers, enabling the adaptation of work plans where necessary and supporting continuous improvement in the efficiency/cost effectiveness/quality of service delivery/systems in the team.. Provides proactive and timely support to the EoR Support Manager and team members if and when required.. Provides administrative support in the recruitment, training, standardization and monitoring of EoR markers.. Customer service. Takes end-to-end accountability for researching and obtaining satisfactory and timely resolution of complex/escalated queries from Senior Examiners and Centres. Coordinating input from other colleagues/departments/managers as required, to do so. Ensures the Senior Examiner/Centre is kept informed throughout the process.. Relationship & stakeholder management. Develops good working relationships with appropriate colleagues throughout the BC to facilitate effective and efficient EoR results turnaround.. As required, supports senior colleagues in hosting/attending EoR events and wider IELTS events as deemed appropriate by team manager, ensuring these run efficiently and effectively and that a positive, professional image of the BC is projected.. Risk & compliance. Follows agreed corporate risk management processes and procedures when delivering services (e.g. child protection, security policies, financial protocols, anti-fraud measures) to protect the interests of the BC and its customers at all times.. Analysis & reporting. Using standard procedures and templates, to produce weekly, monthly, and quarterly reports for the EoR Managers on EoR services. These reports analyze operational activity levels and performance data, to support managers in making timely and effective business decisions that respond to operational needs.. Commercial & resource management. Operates and runs regular reports on a range of standards, corporate financial processes, and procedures to enable effective budget and resource management for the EoR– e.g. purchase order system, FABS, SAP, procurement processes.. Actively seeks to maximize value for money when booking meetings and training venues for Senior Examiner meetings and training sessions.. Leadership & management. Plans and prioritizes own work activities, which span across a range of different work streams, responding to changing and at times competing requirements to ensure effective delivery of responsibilities over a weekly/monthly time horizon.. Likely to manage the day-to-day performance of a more junior team (temporary staff), dealing with sickness, discipline, motivation etc., to ensure high quality service delivery is maintained at all times.. Tasks and coordinates offshore centre to complete activities in accordance with agreed marking deadlines.. Qualifications. Graduation in any field is a must.. Role Specific Knowledge And Experience. Minimum 1-2 years of exp. in backend operations/IELTS. Demonstrable experience of excellent verbal and written communication skills for a wide variety of audiences. Demonstrable experience of delivering training using a range of methods. Demonstrable experience of working to tight, and immovable deadline. Demonstrable experience of working as part of a dispersed team to successfully. Further Information. Pay Band – 4. Contract Type – FTC. Department/CountryGSS English & Exams (IELTS Operations)/India. Closing Date (Time) – 12 June 25 (IST). A connected and trusted UK in a more connected and trusted world.. Equality, Diversity and Inclusion Statement. We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.. Safeguarding Statement. The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.. If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org. Show more Show less
Posted 3 days ago
0.0 - 2.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Designation: Trainee Process Associate(Freshers) Locations: Bangalore ( Basavanagudi ) Interview Address: Maatrum Technologies, Clayworks south end , 1st floor Send RD , Vijayarangam Layout Basavanagudi , Bengaluru , Karnataka 560004. Roles & Responsibilities: Process data extracted via Maatrum Technologies online portal. Review scanned property-related documents provided by the bank to identify relevant details. Gather records from online sources related to the property. Manually extract data from scanned and online documents. Work using Maatrum Technologies proprietary online system. Adhere to company and bank policies while carrying out the above tasks. Meet the required turnaround time as per project standards. Candidate Requirements: Decent written and verbal communication skills in English. Willingness to work in rotational shifts , 6 days a week. Typing proficiency. Ability to read and write fluently in Kannada . Open to both male and female candidates. Qualification: Any graduate is eligible to apply. Maatrum Technologies - A Product-based Company specializing in Title Verification and Legal Verification for Real Estate Properties within India. We are a sister concern of the esteemed Dr. Agarwals Eye Hospital Group. About Maatrum Technologies: Maatrum is India's pioneering Online Real Estate Title Verification Company, empowered by cutting-edge technology. Established in April 2015 under the Companies Act 2013, we have made a mark in the industry by harnessing technology to procure real estate documents directly from government databases. Our team of seasoned real estate lawyers leverages our robust and proprietary technology platform to deliver accurate reports in record time.
Posted 3 days ago
0.0 - 1.0 years
1 - 3 Lacs
Ahmedabad
Work from Office
Documents Preparation, Verification and End to End Monitoring, Doc. Compilation. Amazon and Flip cart end to end Bidding/Tendering process. Eagle eye on loading and unloading related all documentation. Provident fund
Posted 3 days ago
0.0 - 2.0 years
0 - 1 Lacs
Ludhiana
Work from Office
To coordinate with Vendors via calls & mails and finalizing contracts Assist in handling employees concerns & evaluating work performance To look after the training & support to staff for improvement & to optimize workflows
Posted 3 days ago
0.0 - 3.0 years
1 - 2 Lacs
Chennai
Work from Office
Job Description Designation Sr. Executive Location - Chennai Experience 0 to 3 yrs Type - On site, Full Time We are seeking a detail-oriented and organized Back Office Executive to support our operations within the Insurance TPA domain. The role involves handling administrative tasks, processing insurance claims, maintaining records, and coordinating with internal departments to ensure smooth processing of health insurance transactions. Roles and Responsibilities: Enter accurate claim details and customer information into the system. Maintain digital and physical records of claim files and correspondence. Review and process cashless and reimbursement claims as per guidelines. Verify documents submitted by hospitals and policyholders. Coordinate with the medical team for claim validation and approvals. Generate MIS reports and trackers related to claim status, turnaround time (TAT), etc. Skills Required: Proficient in MS Office (Excel, Word, Outlook). Good typing speed and data entry accuracy. Strong organizational and time-management skills. Ability to work independently with minimal supervision. Kindly share resume on below mention Email ID Email ID: ta4@mdindia.com Contact Details : 7030949730 Thank you. With Kindest Regards, Neha Nanoti Sr. Executive - Human Resources MDIndia Health Insurance TPA Pvt. Ltd.
Posted 3 days ago
0.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Intern Job DescriptionInternJob Summary The Intern will assist in various backend operations and support functions within the organization. This role is designed for individuals looking to gain practical experience in customer support, data entry, and marketing events while contributing to the overall efficiency of the team. Duties and Responsibilities Assist in backend operations and ensure smooth workflow. Perform data entry tasks accurately and efficiently. Conduct telecalling to gather feedback and provide information. Utilize Microsoft Office tools for documentation and reporting. Support marketing events by coordinating logistics and materials Assist in claims processing and follow up on outstanding claims. Qualifications and Requirements 0-1 years of experience in a related field. Basic knowledge of backend operations. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Key Competencies Attention to detail and accuracy. Time management and organizational skills. Problem-solving abilities. Adaptability and willingness to learn. Performance Expectations The Intern is expected to demonstrate a proactive approach to tasks, maintain a positive attitude, and contribute to team goals. Regular feedback will be provided to support professional development. Salary and Benefits This internship offers a competitive stipend along with opportunities for skill development and networking within the industry. Additional benefits may include flexible working hours and potential for future employment
Posted 4 days ago
0.0 - 1.0 years
1 - 3 Lacs
Kolkata
Work from Office
Responsibilities: * Manage back office operations with focus on data entry & processing * Provide clerical support for banking processes * Execute non-voice tasks efficiently * Maintain accurate records through typing skills Contact- 7003551682(HR)
Posted 4 days ago
1.0 - 6.0 years
2 - 5 Lacs
Kolkata
Work from Office
Primary task is to create an out an out application based on business requirement. Various applications on both IOS and ANDROID platform which the organization requires for its brands.
Posted 4 days ago
0.0 - 1.0 years
2 - 3 Lacs
Chennai
Work from Office
1.Monitor inventory levels and manage stock report. 2. Co-ordinate with suppliers, transporters, and internal teams to ensure timely delivery of materials. 3. Maintain and update supply chain documentation (purchase orders, delivery notes, invoices, etc.). 4. Oversee day-to-day office operations including facility maintenance, supplies procurement, and asset management. 5. Maintain accurate records of administrative expenses and assist with budget tracking. 6. Coordinate meetings, travel arrangements, and internal communications. 7. Support HR with onboarding/offboarding employee and employee record management. 8. Ensure compliance with health & safety regulations in the workplace. 9. Manage service contracts with office vendors (cleaning, IT support, utilities, etc.).
Posted 4 days ago
8.0 - 13.0 years
10 - 13 Lacs
Bengaluru
Work from Office
Greetings from ReSource Pro!!! . Job Description Job Title: Assistant Manager, Service Delivery, India Working Experience: Minimum 8 years experience, 1 + years of experience as an Assistant Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in
Posted 4 days ago
0.0 - 4.0 years
1 - 2 Lacs
Kolkata
Work from Office
DIRECT WALK in for Voice and Non Voice Process 9916839275 Any Graduate / 12th pass / Diploma can apply Excellent communication skills in English CTC: 14K to 20k Location: Kolkata, Salt Lake Sector 5 Required Candidate profile Direct Walk in for Freshers and Experienced Any Graduate / 12th pass with good communication can apply Work location: Kolkata. To schedule an interview Ct: Anu 6364907001
Posted 4 days ago
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Backend operations play a crucial role in the smooth functioning of businesses in India. As technology continues to advance, the demand for skilled professionals in backend operations is on the rise. Job seekers looking to explore backend operations roles in India can find a plethora of opportunities in various industries.
These cities are known for their thriving tech industries and are hotspots for backend operations job opportunities.
The average salary for backend operations professionals in India can range from INR 3,00,000 per annum for entry-level positions to INR 12,00,000 per annum for experienced professionals. Salaries may vary based on factors such as location, company size, and individual skills and experience.
A typical career progression in backend operations may include roles such as Junior Developer, Senior Developer, Tech Lead, and eventually moving into managerial positions like Engineering Manager or Director of Operations.
In addition to backend operations expertise, professionals in this field are often expected to have skills in database management, server management, cloud computing, programming languages like Java or Python, and problem-solving abilities.
As you embark on your journey to explore backend operations jobs in India, remember to stay updated with the latest trends, continuously enhance your skills, and prepare thoroughly for interviews. With dedication and hard work, you can secure a rewarding career in backend operations in the dynamic Indian job market. Good luck!
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