473 Backend Operations Jobs - Page 4

Key Responsibilities: Provide L1 level backend support for ITSM tools like BMC Remedy/Helix and IBM Netcool. Perform daily backend tasks such as monitoring alerts, basic configuration checks, and data validation. Conduct routine health checks of the tools and maintain logs. Basic Linux command-line usage for troubleshooting and backend tasks. Collaborate with senior engineers for issue escalation and resolution. Primary Skills: Familiarity with BMC Remedy/Helix and IBM Netcool for backend support and monitoring. Basic working knowledge of Linux (command-line operations). Strong troubleshooting and analytical skills for backend operations.

Maintain and process client documentation (KYC, account opening forms, nomination forms, etc.) Coordinate with Relationship Managers and Sales team for timely data entry and follow-ups. capitalplacementservice04gmail.com 9315507817

Job description Building and managing relationships with key customers. Overseeing the relationship with customers handled by the team. Resolving customer complaints quickly and efficiently. Setting customers expectations and revenue goals. Identify customer demands and requirements. Taking feedback from customers to ensure customer satisfaction. Researching the competitors and devising plans accordingly. Min. 2-5 years of experience in related fields. Excellent organizational and interpersonal skills. preferences to Married females Job Types: Full-time, Permanent,

Maatrum is India's first Online Real Estate Title Verification Company powered by technology. Established as a Real-Estate technology company in April 2015 in the Registrar of Companies in Chennai under the Companies Act 2013. Our team of real estate lawyers utilizes our robust and proprietary technology platform to procure real estate documents directly from government databases. Our software helps them create accurate reports faster than ever before. Role & responsibilities Responsible for driving the day-to-day operations to deliver high-quality services. Manage operations team (paralegal team) Coordinate and collaborate closely with the legal team (lawyers) Give inputs to the technology team to improve the software further Adhere to client requirements to ensure KPIs are met: Ensure the operations teams are aligned on the KPIs committed to the customer. Understand the current KRA and KPIs set for the paralegal team. Improve the same. Understand the current product, the mode of delivery, and the process used. Improve the process to maximize the efficiency/productivity of the operations team. www.maatrum.com Understand the current organizational structure of the operations team & the quality of talent/skills available. Improve on the same. Understand the training needs of the team. Real-time queue monitoring for chats/emails and managing it to meet the Targets. Also, monitoring the queue for any spike in the volume or any critical issues on the production floor so as to communicate to the client's internal management. Actively participate in the Weekly Operations Call with Manager & Operations Head to discuss the achieved target for the week/month and the root cause of the failures as well as the action plan to minimize them. Act as a people manager to drive culture, and emphasize engagement and retention initiatives on the floor. Ensure the team is well motivated. Plan and implement a training calendar for continuous improvement and up-skilling. Create a robust performance management system to reward the top performers and also to identify those who need support. Play a key role in hiring to ensure the quality of talent continues to improve Taking care of performance management by identifying improvement opportunities, providing effective feedback, coaching, training, and stimulating the career advancement of the team members within the project or lateral movement Motivate the team members and distribute the task equally among the team members. Monitor and Audit emails & chat responses of each individual of the team and coach them to enhance their knowledge and skills. Ensure the attrition rate is within the acceptable limits and work towards zero attrition. Preferred candidate profile Excellent written and verbal communication skills in English and regional Language Very strong people person with excellent interpersonal skills Tech-savvy

We Are looking For Computer Operator, Who can Perform defined tasks per documented instructions/process Male And Female Both Can apply Fresher And Experience Both Can Apply Basic computer knowledge must Hardworking Work from Home

DO NOT APPLY IF YOU ARE NOT COMFORTABLE WITH NIGHT SHIFT CTC: 2,95,428+ Shift Allowances Appx in Hand Salary after PF deductions: 20-26K (This is based on shifts assigned) Responsibilities Handling information and data related to Insurance Procedures Documentation, Claims closing, Data Entry, Indexing, reviewing, Making Non-financial change, Processing insurance claims Provides follow up on requests that cannot be immediately resolved Builds relationships with staff from other departments to ensure queries are responded to in a timely manner Escalates issues to management when needed Works with management to set daily priorities to ensure prompt and efficient service Maintains flexibility in a high speed, demanding team environment Identifies process improvements to increase efficiencies and streamline processes Actively participates in departmental team meetings and other open forums Soliciting and compiling information and data related to processing activities Working with mainframe applications Creating and monitoring the processing checklists and calendars

Role & responsibilities Handling information and data related to Insurance Procedures Documentation, Claims closing, Data Entry, Indexing, reviewing, Making Non-financial change, Processing insurance claims Provides follow up on requests that cannot be immediately resolved Builds relationships with staff from other departments to ensure queries are responded to in a timely manner Escalates issues to management when needed Works with management to set daily priorities to ensure prompt and efficient service Maintains flexibility in a high speed, demanding team environment Identifies process improvements to increase efficiencies and streamline processes Actively participates in departmental team meetings and other open forums Soliciting and compiling information and data related to processing activities Working with mainframe applications Creating and monitoring the processing checklists and calendars Preferred candidate profile Skills and Competencies 1. Strong analytical and problem solving skills 2. Good Keyboard Skills 3. Strong team player 4. Strong written and verbal communication skills 5. Strong commitment to customer service and quality 6. Strong research and follow-up skills 7. Proven ability to successfully cope in a fast-paced, demanding environment and stretch at short notice when business needs. 8. Proven ability to work independently and in a team environment

Roles and Responsibilities - Process loan application forms Verify data and make the correction. Verify KYC documents Review and verify the entries Online forms processing Maintain the Confidential records Completely working from the office Working Days / Hours / Benefits: 6 days week (Monday to Saturday) Growth Opportunity within the organization. Flexible working hours. Employee centric Organization.

We are inviting applications for the role of AML/KYC We require someone with extensive knowledge and experience in General Accounting. Responsibilities In this role, you will be responsible for all the activities related to AML/KYC which include: Document findings and ensure this is adequate for quality checks and audits Able to identify red flags and judge the need for issue Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality Ability to work independently and deliver against commitments Ability to act swiftly and work in a evolving digital environment Should have good knowledge on AML and KYC end to end Process Qualifications we seek in you! Minimum qualifications Advanced Communication and Presentation skills Problem solving and decision-making Preferred qualifications Will consider people with capital markets experience Strong knowledge about AML/CTF and sanctions Good knowledge about banking/capital markets products, processes and platforms contact 8591818500 watsapp only

Hi, We are hiring Fresher and Experienced Candidate for one of our reputed Client located at Mumbai Powai Role & responsibilities Exp Req - 0 - 3 years Position - Customer Service Operation( non voice - Email and Chat) Location - Mumbai powai Mode of work - Hybrid Shift- UK shift - 12:30 PM - 9:30 PM (drop facility available) Interview Date (Aptitude test) - 17th and 18th June Time - 11:00 AM - 5:00 PM Mode of test - F2F Overall Job Purpose A key member of Customer Service Operations team, responsible for providing an efficient, effective and compliant service to policyholders. Key accountabilities include handling of simple and complex cases, quality in service delivery, accuracy in providing and capturing information while adhering to compliance guidelines and support to team managers. Key responsibilities: Life Operations, Advice, Adhoc Projects To provide customer service to both internal and external customers Ensure own work is completed to a high level of accuracy within service level agreements, to achieve regulatory targets Maintain and implement personal development plan in partnership with immediate manager Identify, facilitate and implement process improvement ideas to improve efficiency. Keep own knowledge up to date in relation to servicing/processing/compliance activities Execute non-standard cases and manual work that cannot be processed on standard systems. Learn all the skills and knowledge that would cover a broad range of servicing activities across regulated products. Identify customer needs, providing assistance / information and capturing essential details on the system thereby enabling other departments to fulfil the customer requirements. To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks and issues within the business area, alongside ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise. To achieve and maintain required level of competency as per the training and competency framework. Responsible for the day to day pre sales administration for Advice and servicing of Retirement Account customers Responsible for updating details on various systems Will also be responsible for sending template letters to customers and at times creating free-form letters to respond to customer queries. Handle calls to ceding companies or internal departments within UK if required for some work types Preferred candidate profile Candidate with 0-3 years of experience People with Exp in Insurance / pension operations Relevant exp in Backed or customer service operations (Fresher Can also apply) 20% internal coordination rest backend operations Excellent verbal and written communication skill Note - We are conducting a drive on 17th and 18th June kindly share your updated copy of resume on gitika.gupta@weareams.com or whatsapp on 7506127362 with below mentioned details - Total Exp - Relevant Exp Current CTC - Exp CTC - Notice period - Availability for L1 screening - Aptitude Test - (F2F) - 17th / 18th June Time L1 - Assessment test/ aptitude test involves set of questions based on below mentioned subject Comprehensive grammar Logical and reasoning Basic Mathematics Kindly do not apply if you are not looking for Customer service operations role Gitika Gupta Talent Acquisition M| +91 8976944291/7506127362 E| gitika.gupta@weareams.com www.weareAMS.com

Key Requirements : Fresh graduates only (No prior experience required) Strong communication & organizational skills Basic understanding of UAE business setup processes Proactive, responsible, and eager to learn

• Fresher’s can apply • To coordinate with Vendors via calls & mails and finalizing contracts • Diploma / Degree / Certification in Computers • To look after the training & support to staff for improvement & to optimize workflows Required Candidate profile Please call on this no. 6398425354 or email on divyanshi.k@experteyeconsulting.com

Laptop is mandatory. Maintain all operational Work, Technical Support, Training, Hiring, Documentation, Supervision on team. In EduRBS TECHNOLOGY PVT. LTD. (IT Software Company) Communication Skill, Android Mobile are Mandatory. director@edurbs.in Travel allowance Sales incentives Mobile bill reimbursements Food allowance

The opportunity The Candidate will be part of the team which will work with the wider Real Estate Services Group and RETI team. The profile calls for a smart, efficient and intellectual individual who can prioritise, multitask, and have strong analytical skills. Additionally, they should be able to successfully interact with the clients and provide ad hoc data in a timely manner. This also includes having a innovative mindset and assist in identifying and implementing process efficiency and/or automation to avoid mundane tasks. Your key responsibilities The associate would be required to work in a team environment in delivering the needs of the Global customers in supporting the global Visual Communication system. The task includes attending to tickets, support/work independently in tool deployments, technical & configuration support. Work with the team to implement and deliver deployment projects Learn the system(s) in detail and attend to admin support queries Perform data integrity checks Assists in coordinating, along with the Technical Team, the delivery of product updates and enhancements May act as primary escalation point on product or service related issues Relationship building with key stakeholders Clear understanding and definition of customer requirements, liaising at ease with the customers in terms of job receipts, complaints, reporting and reviews Ensuring that key commitments of the customers and SLAs are always on track May update end user documentation and training material, as assigned. Helps in providing subject matter knowledge during workshops and other training sessions Skills and attributes for success Essential MS Office Tools, Basic administration & project management skills Desirable BI tools, analytical tools To qualify for the role, you must have Reporting Skills Well Versed with Microsoft applications such as Excel, Word and PowerPoint Should have basic knowledge in MS Excel Ability to summarize and present information to the Global Leaders Ability to work under pressure, flexibility and positive attitude to challenge would be added advantage Process Ad-hoc requests in a timely manner Administration and organization Enjoys problem solving Able to prioritize effectively Strong project management skills Comfortable using IT database systems Ideally, youll also have Interpersonal skills Excellent written and oral communication skills Strong team player comfortable working collaboratively with others Must be able to work virtually, and independently Able to be diplomatic when dealing with clients Flexibility Respond well to deadlines & work outside of normal hours when required Comfortable working on a number of activities concurrently Able to work in a rapidly changing environment and prioritize accordingly Key attributes Professional and diplomatic communicator Quality focused and takes pride in paying attention to detail Self-starter, who can manage with minimal direction Able to interact with senior management Extremely organized and enjoys administration Able to work in a team arrangement

Required: Male Candidates with excellent communication and age limit should be below 25 Drive Location; kotak life insurance kilpauk branch - 10to4-Monday Roles and Responsibilities Manage day-to-day operations of the branch office, ensuring efficient workflow and productivity. Oversee back-office functions such as underwriting, insurance operations, banking operations, and backend processes. Ensure compliance with regulatory requirements and internal policies to maintain a high level of quality control. Develop and implement process improvements to increase efficiency and reduce costs. Desired Candidate Profile 1-3 years of experience in branch operations or related field (insurance industry preferred). Strong understanding of back-office operations, including underwriting, claims processing, etc. Excellent communication skills for effective collaboration with cross-functional teams.

We are looking to hire an experienced back office executive to join our busy back office team. As a back office executive, you will be reporting to the back office manager and assisting with various administrative duties.This includes data management

We are looking for a Data Entry Operator to update and maintain information on our company databases and computer systems. Data Entry Operator responsibilities include collecting and entering data in databases and maintaining accurate records.

Order Execution for new orders till dispatch and payment. Follow up post-order process with customer & factory. Coordinate between clients and production as and when required for dispatches or sometimes service issues. Preparing proper bills/ invoices and discussing them with the seniors before submitting them to the client. Control debtors from time to time by following up on payments and other deductions, and discuss and stop the deductions if any with the clients and seniors. Daily coordination with the other Departments, Operations staff, Branches, and Accounts department to fulfill their requirements and for smooth working. Managing and controlling all the company's external suppliers with particular emphasis on the purchase of Materials. Review of purchase order & preparing work order & order acceptance Stock maintenance and record keeping, Conducting marketing research, documentation Preparing Export Documents, Letters, etc. Manage office Inventory & maintain records of goods ordered and received. Attend to customer calls, check & send correspondences, send quotations, and follow up on orders. Job Location - Chembur Desired Candidate Profile Bachelors degree in Business Administration or similar field. Min. 1 year to 8 years experience as a Back Office Executive/Coordinator Good communication skills (oral as well as written), and knowing the local Language are added advantage Ability to work as part of a team. Dynamic, organized, service-minded, dedicated, takes responsibility. Administrative skills, able to work with the standard Microsoft tools (Word, Excel, Outlook) Able to understand technical documents

M Job Summary: The Operations Executive is responsible for supporting daily business operations by coordinating with various departments, ensuring timely execution of tasks, handling client and vendor interactions, maintaining reports, and ensuring smooth workflow in alignment with company objectives. Key Responsibilities: Coordinate with internal teams (sales, accounts, logistics, etc.) for smooth operational flow Manage day-to-day operations to ensure timely execution of business activities Monitor and manage inventory, shipments, or service schedules as required Maintain documentation and records for operations and transactions Assist in process improvements to enhance operational efficiency Handle basic client and vendor communication for operational matters Prepare daily/weekly/monthly reports on operations and submit to management Support the team in administrative tasks and any ad-hoc operational requirements Ensure compliance with company policies and industry regulations Required Skills: Strong coordination and organizational skills Good communication and interpersonal skills Ability to work independently and handle multiple tasks Problem-solving mindset and attention to detail Proficiency in MS Office (Excel, Word, Outlook) Familiarity with operations or logistics software is a plus Qualifications and Experience: Graduate in any discipline (B.Com, BBA, BA, etc.) 13 years of experience in operations or related roles (fresher with good internship/project experience can also be considered) Experience in logistics, supply chain, service, or manufacturing industry is an advantage Regards, Ekta Awasthy Deputy Manager-HR M:+91 9653318167

Key Responsibilities: A. Operations Management (70%) Oversee daily operations to ensure the smooth delivery of mental health services, including counselling, support and wellness programs. Assist in developing and implementing operational strategies, policies, and procedures aligned with the organization's mission. Establish and track key performance metrics (KPIs) for service effectiveness, user outcomes, and resource utilization. Coordinate with therapists, mental health advisors, and support functions to ensure seamless service delivery. Work closely with external partners, including vendors, consultants, government agencies, to enhance mental health initiatives. Ensure contract management processes align with budgetary and operational needs. Ensure compliance with ethical guidelines, and data protection laws. Develop and enforce policies related to client confidentiality, ethical treatment, and safety protocols. Monitor and mitigate operational risks, including client safety concerns, data security, and crisis management preparedness. Handle the backend operations of iDare platforms (mobile & website) Coordinate with IT team (Internal & External) to ensure smooth integration of electronic case records (EHRs), appointment scheduling systems, and secure communication tools. Monitor and troubleshoot backend system issues to minimize disruptions in virtual therapy sessions and online resources. Implement technology improvements based on company requirements (client feedback) to enhance digital accessibility. B. Data Management (30%) Oversee data collection, storage, and analysis related to user case outcomes, program effectiveness, and service accessibility. Ensure the accuracy and security of user records, case files, and treatment plans in compliance with legal and ethical standards. Develop and maintain a structured data governance framework for managing sensitive client information. Analyze operational data to identify trends in user engagement, success rates, and service demand. Generate reports and dashboards to support decision-making for program improvements and strategic planning. Use data insights to optimize resource allocation, improve service reach, and enhance mental health intervention strategies. Implement automation tools to streamline data entry, user registration, and administrative workflows. Work with counsellors, mental health advisors and leadership teams to use data insights in treatment planning and service development. Ensure data-sharing processes are efficient, secure, and aligned with best practices for mental health organization. Requirements: 6-8+ years in operations management, data analytics, and executive support, preferably in healthcare or mental health. Expertise in service operations, telehealth, EHR management, and regulatory compliance. Strong data analysis, workflow optimization, and automation skills to enhance efficiency and patient outcomes. Excellent leadership, communication, and problem-solving abilities in fast-paced environments. High level of integrity, discretion, and accountability in handling confidential data. Proficiency in Microsoft Office, data tools (Power BI, Tableau, SQL), and project management software. Proactive, adaptable, and solutions-focused with a strong sense of ownership. Flexible to oversee operations or asssist outside regular office hours if business needs or client requests arise. Why Join Us: Opportunity to work in a dynamic and innovative environment. Competitive salary and benefits package. Room for growth and professional development. Joining a team dedicated to making a positive difference in society, where you'll have the chance to pioneer innovative solutions in addressing and combating abuse. iDare is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. If you're looking to be part of something meaningful, to work in a supportive and inclusive environment, and to make a tangible impact on society, then iDare is the place for you. Join us in our mission to build a safer and healthier world for all.

Role & responsibilities 3-5 years of experience in a similar role (back office executive). Bachelor's degree in any specialization (B.B.A/ B.M.S). Proficiency in MS Office applications (Word, Excel) for data entry and documentation purposes. Strong understanding of accountancy principles for financial record-keeping.

We Are looking For Computer Operator, Who can Perform defined tasks per documented instructions/process Male And Female Both Can apply Fresher And Experience Both Can Apply Basic computer knowledge must Hardworking Work from Home

Calling clients to do tie up for data entry process Provide on call training and connect via Zoom Required Candidate profile Team-oriented and a collaborative team player. Good Communication Should have basic computer skills Required Candidate profile Candidates must be graduate. Should know basic English language. Freshers can also apply.

Calling clients to do tie up for data entry process Provide on call training and connect via Zoom Required Candidate profile Team-oriented and a collaborative team player. Good Communication Should have basic computer skills Required Candidate profile Candidates must be graduate. Should know basic English language. Freshers can also apply.

Applicants must have qualification with any years in Data Entry or Back Office work, demonstrating proficiency in computer. Success in this role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks