Job
Description
As a Platform Transition Manager, you will be responsible for developing and maintaining project timelines, migration playbooks, and contingency plans. You will supervise all stages of environment setup, configuration, interface validation, and dry-run execution to ensure smooth transitions. It will be your duty to ensure that environments (UAT, Pre-Prod, Prod) are fully configured, data-masked, and validated for readiness before each phase. You will work closely with solution architects and development teams to configure OBP modules as per bank-specific use cases. Facilitating customization reviews, ensuring regulatory compliance, and alignment with internal policies will be part of your functional and technical oversight. Additionally, you will review and validate functional specs and mapping documents from legacy to OBP standards. Collaboration with business users, operations teams, and compliance units will be essential for gathering requirements and conducting solution walkthroughs. You will drive UAT planning, execution, and signoffs to ensure business readiness and smooth cutover. Supporting country-specific workshops and playback sessions during scoping studies to gather detailed functional and regulatory requirements will also be a key aspect of your role. In terms of vendor and third-party coordination, you will liaise with Oracle and Profinch implementation partners to track deliverables, manage issue logs, and ensure SLAs are met. Coordination of joint workshops with vendors to validate design decisions, data transformation rules, and exception handling flows will also fall under your responsibilities. Risk mitigation and controls will be a critical part of your role, where you will implement strong controls to manage data integrity, reconciliation accuracy, and fallback procedures. Proactively addressing gaps in audit, compliance, or operational processes identified during the transition will be crucial. Defining production fallback strategies and rollback scenarios for cutover readiness will also be part of your tasks. As part of knowledge management and team enablement, you will create and maintain platform documentation, process manuals, and user guides. Supporting internal teams through training sessions, walkthroughs, and post-go-live hypercare initiatives will be essential. You will maintain traceability matrices for migrated functionalities, ensuring all user journeys are covered end-to-end. During the post-migration stabilization and optimization phase, you will lead the stabilization post go-live, including defect triage, SLA monitoring, and performance tuning. Establishing production monitoring controls and dashboards to track volumes, transaction health, and alerts will be part of your responsibilities. Continuously identifying opportunities for streamlining operations, reducing manual interventions, and enhancing automation will also be crucial. Ensuring system readiness and production support enablement will be another key aspect of your role. You will validate production readiness through infrastructure sizing reviews, HA/DR testing, and health system checks. Defining SOPs for Level 1 and Level 2 production support teams and ensuring knowledge transfer is completed will also be part of your responsibilities. Participation in production release dry runs, cutover rehearsals, and post-release validations will be required. You will act as a senior escalation point during post-deployment hypercare and issue resolution cycles. Clear communication with business users and other teams, along with good analytical and communication skills, will be necessary for success in this role. The leading financial institution in MENA is looking for individuals who think like challengers, startups, and innovators in the banking and finance sector. If you are passionate about delivering superior service to clients, leading with innovation, and contributing to the community through responsible banking, this role offers you the opportunity to pioneer key innovations and developments in banking and financial services. Join us in our mission to inspire more people to Rise every day and make a meaningful impact in the industry.,
