2314 Production Support Jobs

BMC is looking for a z/OS Assembler Manager Development & Maintenance to oversee product R&D support and developing fixing APARs for a Mainframe (z/OS) product. In this role, you'll have the opportunity to build and lead a talented team of ~10 engineers from the ground up, tackling high-impact issues, enhancing product reliability, and delivering exceptional value to our customers. From managing APARs cycles to collaborating with cross-functional globally distributed teams, you'll be at the forefront of ensuring our software meets the highest quality and performance standards. If you're passionate about innovation and problem solving. If you love building collaborative, high-performing teams from the ground up. If you're looking for a company with a positive, empowering culture that truly values people this is the role for you! Key Responsibilities: Build and lead a team of ~10 mainframe engineers in product support and APARs development for mission-critical software. Develop and implement diagnostic tools and processes to enhance product supportability. Collaborate with product teams to define requirements and prioritize development tasks. Manage APARs development cycles, ensuring timely delivery and quality assurance. Oversee people-related responsibilities, including leading the hiring process, delegating tasks, prioritizing workloads, and providing guidance to ensure team success and individual growth. Foster a sense of urgency within the team to meet project deadlines. Encourage continuous learning and development among team members. Qualifications: Bachelors degree in computer science, Engineering, or a related field. 7+ years of overall software engineering experience on Mainframe z/OS environment. 3+ years of experience in a people management role. Deep understanding and coding experience in z/Assembler Deep proficiency in Mainframe z/OS environment including JCL, JES2(3), SMS and z/OS internals. Capable of analyzing a dump using IPCS. Knowledge in SMP/E. Capable of having technical discussions and problem analysis with customers Excellent problem-solving skills and a sense of urgency. Ability to build and lead effective teams, fostering collaboration and growth. Self-motivated with a strong desire to learn and adapt. Great communication and interpersonal skills. Nice to have: Experience with Java C and C++ Experience with Unix System Services and Language Environment Experience in building teams from scratch Experience working in an enterprise product-based company

Technical Executive Corporate Solutions Whats your ambition Is it a big goal or small steps Professional or personal Wed like to know because at JLL, we make your ambitions our business. And if you have ambitions in Electrical Engineer, join us to be inspired by the best. What this job involves: Inspect on a routine basis electrical equipment, wiring, fixtures and other components to ensure they remain functional and are up to code, as well as to identify any hazards or issues. Determine the reasons for any malfunctions of systems or components and create a maintenance or repair plan to solve the problem. Repair electrical systems, wiring, circuit breakers, equipment and other components so that they remain at full functioning capacity. Test systems with devices such as voltmeters, oscilloscopes and ohmmeters to ensure the system remains safe and that components are compatible. Review blueprints to understand the placement of wiring or to comprehend the working of the equipment to provide the right service and repairs. Provide suggestions on the lifespan of equipment and other electrical components, advising when certain components need to be replaced due to potential risks. Keep records of all maintenance and repair work conducted, including a record of any supplies ordered and used. Ensure all routine maintenance work is handled on a regular schedule to reduce the risk of larger and more complex issues and to reduce costs. Support the Facility Manger Engineer in managing the Mechanical, Electrical, Plumbing installations & all Civil maintenance within the facility; Responsible for preparation of critical spares list for all installations as per manufacturers, recommendations and plan for the inventory where the maintenance is carried out with in-house teams; Implement and oversee the pre-emptive maintenance program to reduce the risk of sudden failures of critical equipment Assist the Facility Manager to review the maintenance/service practices of M&E Contractors to deliver quality work practices in line with the manufacturer recommendations; Maintain the logbooks, checklists and PPM schedules for all M & E installations; Manage Downtime/ Breakdowns; Arrange for ad-hoc M&E set ups as per the client requirement from time to time; Ensure the contractors always follow the house rules and the projects are handled with minimum inconvenience to the Client; Responsible to handle the shifts independently on all Engineering related matters To provide Engineering support to the Facilities Management team at assigned Facilities. To ensure timely and accurate completion FM reports pertaining to assigned Facilities excellence in preventive maintenance programs at (Client) with highest standards and ensure energy conservation practices. Assist the Engineer in managing M&E scope of the projects to ensure the quality and deliverables with in the stipulated time Assist in providing comprehensive facility, contract and procurement management for technical services to the client; Contribute to achieving financial and other targets established by the Facilities Manager; Achieve Key Performance Indicators and Service Level Agreements targets. Sound like the job youre looking for Before you apply, its also worth knowing what we are looking for: Education and experience Graduate in technical stream. Experience in facilities management. Proven ability to initiate and follow through with improvement initiatives. A relationship builder Client Satisfaction and cost effectiveness; Continuous improvement in the following:- Morale and satisfaction of employees under management. Client satisfaction; Identification of process improvement for the Clients.

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Maintaining and troubleshooting network issues, tools and equipment Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc. Quick analysis of problems reported and resolution Ensure SLA & MTTR are achieved & work proactively to maintain the same. Conduct vulnerability assessments for networks, Servers, applications, and operating systems Conduct network security audits and scanning on a predetermined basis. Proactive alarm monitoring of network equipment 24/7 and coordinate with MNOC with any fault observation Desired Skill sets: Demonstration of problem-solving skills Prior experience in providing technical support in fast paced, high availability, 24X7 environments. Knowledge of network, operation systems

The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Maintaining, administering, upgrading, and troubleshooting network tools and equipment Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc. Ensure SLA are achieved & work proactively to maintain the same. Conduct vulnerability assessments for networks, Servers, applications, and operating systems Conduct network security audits and scanning on a predetermined basis. Compile and track vulnerabilities over time for metrics purposes. Timely upgradation of all the tools used and their related documents like SOPs etc. Desired Skill sets Demonstration of problem-solving skills Prior experience in providing technical support in fast paced, high availability, 24X7 environments. Knowledge of network, operation systems

Senior Customer Service Executive - International Transmission, Voice n Mobile The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same. Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain

Required Experience: 2 yrs Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication Location: Mumbai, Pune, Kolkata, Chennai, Noida- India

Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Mandatory Skills: WebLogic Admin. Experience: 1-3 Years.

As a SAP BI/BW Consultant at NTT DATA, you will be responsible for both SAP BI/BW development and production support. You will have the opportunity to work with a globally trusted innovator in business and technology services. NTT DATA, a $30 billion company, serves 75% of the Fortune Global 100 companies and is dedicated to assisting clients in innovating, optimizing, and transforming for long-term success. NTT DATA is a Global Top Employer with a diverse team of experts spanning over 50 countries. Our services range from business and technology consulting to data and artificial intelligence solutions. We specialize in industry-specific solutions and offer services for the development, implementation, and management of applications, infrastructure, and connectivity. As a leading provider of digital and AI infrastructure worldwide, NTT DATA is part of the NTT Group, which invests significantly in R&D to support organizations and society in transitioning confidently into the digital future. If you are looking to be part of an inclusive, adaptable, and forward-thinking organization, NTT DATA is the place for you. Join us in Hyderabad, Telangana (IN-TG), India (IN) and be a part of our team that is committed to driving innovation and success for our clients. Apply now to grow with us and contribute to our mission of transforming the digital landscape. Visit us at us.nttdata.com for more information.,

Wipro Limited is a leading technology services and consulting company dedicated to creating innovative solutions that cater to clients" most challenging digital transformation requirements. With a focus on consulting, design, engineering, and operations, we support clients in achieving their ambitious goals and establishing sustainable, future-ready businesses. Our global presence spans 65 countries with over 230,000 employees and business partners, enabling us to assist customers, colleagues, and communities in thriving amidst a dynamic world. Role Purpose: As a part of the team, your role is pivotal in ensuring the efficient process delivery by overseeing the daily performance of Production Specialists, addressing technical escalations, and fostering technical proficiency among the team members. Requirements: - Possess a minimum of 8 years of experience in Application Development utilizing Java and Advanced Technologies tools. - Demonstrated proficiency in fundamental architecture and design principles, object-orientation principles, and coding standards. - Capable of developing intelligent, scalable, and resilient solutions within tight deadlines, encompassing both high and low-level aspects. - Strong analytical and problem-solving abilities. - Excellent verbal and written communication skills. - Proficiency in DevOps, CI-CD. - Familiarity with source control, versioning, branching, etc. - Hands-on experience in Agile methodology and Waterfall models. - Extensive background in Application Delivery, including Production Support. - Proficient in presentation and documentation. - Quick learner adept at adapting to new technologies and frameworks. - Knowledgeable about Release Management. - Strong team player with effective collaboration skills. - Ability to recommend future technology capabilities and architectural designs aligning with business objectives, technology strategy, trends, and regulatory requirements. Must Have: - Strong programming skills in Java 8 or above (preferably Java 17). - Proficiency in Java Collections and Streams. - Sound understanding of Data Structures and Algorithms. - Experience in developing secure Spring Framework applications. - Knowledge of Spring DI/Blueprints, Spring Boot, etc. - Familiarity with Design Patterns and Principles. - Proficiency in OR frameworks like Hibernate, JPA, etc. - Expertise in API building (Web Service, SOAP/REST). - Proficiency in Unit testing and code coverage using JUnit/Mockito. Deliver: No Performance Parameter: Measure: 1. Process: Number of cases resolved per day, compliance with process and quality standards, meeting process SLAs, Pulse score, Customer feedback, NSAT/ESAT. 2. Team Management: Productivity, efficiency, absenteeism. 3. Capability Development: Completed triages, Technical Test performance. Mandatory Skills: Spring Boot Experience: 5-8 Years Join Wipro and be a part of our journey to reinvent the digital landscape. We are committed to transforming ourselves into a modern organization that thrives on innovation. If you are someone who is driven by reinvention and seeks continuous growth in your career and skills, Wipro is the place for you. Our business ethos is rooted in purpose, offering you the opportunity to shape your reinvention. Embrace change with us and realize your ambitions. We welcome applications from individuals with disabilities.,

We are looking for a proactive and detail-oriented Control-M Developer/Scheduler with 34 years of hands-on experience in job scheduling and workload automation using BMC Control-M. The ideal candidate will be responsible for designing, implementing, monitoring, and maintaining batch job schedules to support reliable and efficient business operations. EXPERIENCE: 34 years of experience working with BMC Control-M (V9.x or higher) Solid understanding of job scheduling, dependency management, calendars, and conditions Experience in creating and managing batch jobs for platforms like Windows, Linux, and Unix Familiarity with Control-M Workload Automation modules (File Watcher, Database, SAP, etc.) Basic scripting knowledge (e.g., Shell, Python, or PowerShell) Ability to interpret logs and debug job failures. SPECIFIC DUTIES AND RESPONSIBILITIES: Design, develop, and administer job workflows within the BMC Control-M scheduling environment Schedule and oversee daily batch jobs, ensuring successful execution and timely issue resolution Investigate job failures, determine root causes, and apply effective corrective measures Collaborate with application teams to integrate new batch processes into Control-M Create and maintain comprehensive documentation covering job configurations, dependencies, and process flows Ensure adherence to job scheduling standards and organisational governance policies Contribute to Control-M upgrades, patch installations, and environment migrations Automate recurring tasks through Control-M scripts and APIs (CLI, AAPI, REST) Partner with infrastructure and application support teams to optimise job performance and meet SLAs Provide support for incident, problem, and change management activities related to batch processing OTHER INFORMATION: This is a full-time client site role Open positions 1

As a Consultant you will serve as a client-facing practitioner who will sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. Your primary responsibilities include: Lead the technical design and implementation of SAP solutions for simplicity, amplification, and maintainability. Work from strategy development to solution implementation using your knowledge of SAP and working with the latest technologies such as S4Hana and FICO. Partner with a cross-functional global team to ensure customer success in an agile environment. Candidate shall possess multiple Industry experience across sectors, with relevant (implementation) experience in the area of SAP FICO and associated modules Should have excellent functional skills i.e., configuration and training skills in the areas of General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Electronic Bank Statement (EBS), Cost Centre Accounting, Profit Centre Accounting, & Internal Orders Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Overall 3-6 plus years of experience and 10 plus years of experience with relevant (implementation) experience in the area of SAP FICO and associated modules Experience of at least 3-4 end-to-end full cycle implementations (from blue printing, realization, go live to production support) of S/4HANA Greenfield / Migration projects in complex landscape as Team Lead Experience of at least 2-3 End to End SAP S/4 HANA implementations. Must have strong SAP FICO implementation / rollout experience; Multi-country Tax knowledge, Integration experience; Candidate should have excellent communication skills, as these are client facing roles Preferred technical and professional experience Experience of at least 3 end-to-end full cycle implementations (from blue printing, realization, go live to production support) of S/4HANA Greenfield / Migration projects in complex landscape as Team Lead Experience of at least 2-3 End to End SAP S/4 HANA implementations. Must have strong SAP FICO implementation and rollout experience

As an SAP Consultant, you are responsible for the technical design and implementation of the solution at our clients. You are an expert in your subject and a trusted advisor to our clients and internal teams. You communicate your points of view to IBM's global network of SAP architects and participate in the advancement of our consulting services. You are required to work in different sites, with many internal and external interfaces. Communication and collaboration with project teams and other professionals is key to successfully lead technical teams to a common goal and working with advanced technologies in the SAP space. Tasks will spread from optimizing existing environments from a solution point of view to personally realizing solutions in the area of HANA, Cloud and Mobile. Assist clients in the selection, implementation, and support of the SAP Hana Basis You will use your consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the client's business environment in order to achieve client expected business results Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5-12 years of experience in architecting and planning SAP Upgrade and database migration projects Proven track record of delivering SAP upgrades, migrations and other Basis related projects Demonstrated consulting background in providing both technical delivery and advisory services in a senior role Experience have experience in Real world SAP HANA BASIS Experience in backup/Restore/Recovery of SAP/Oracle installations, Server Monitoring and optimizing techniques Preferred technical and professional experience Certification in SAP OS (Operating System)/ DB (Database) Migration Consultant or Technology Associate - SAP Landscape Transformation 2.0 Experience in working in implementation, upgrade, maintenance and post- production support projects HANA Migration Basis Architect (ECC

As a Consultant you will serve as a client-facing practitioner who will sells, leads and implements expert services utilizing the breadth of IBM's offerings and technologies. A successful Consultant is regarded by clients as a trusted business advisor who collaborates to provide innovative solutions used to solve the most challenging business problems. Your primary responsibilities include: Lead the technical design and implementation of SAP solutions for simplicity, amplification, and maintainability. Work from strategy development to solution implementation using your knowledge of SAP and working with the latest technologies such as S4Hana and FICO. Partner with a cross-functional global team to ensure customer success in an agile environment. Candidate shall possess multiple Industry experience across sectors, with relevant (implementation) experience in the area of SAP FICO and associated modules Should have excellent functional skills i.e., configuration and training skills in the areas of General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Electronic Bank Statement (EBS), Cost Centre Accounting, Profit Centre Accounting, & Internal Orders Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Overall 14 plus years of experience and 10 plus years of experience with relevant (implementation) experience in the area of SAP FICO and associated modules Experience of at least 3-4 end-to-end full cycle implementations (from blue printing, realization, go live to production support) of S/4HANA Greenfield / Migration projects in complex landscape as Team Lead Experience of atleast 2-3 End to End SAP S/4 HANA implementations. Must have strong SAP FICO implementation / rollout experience; Multi-country Tax knowledge, Integration experience; Candidate should have excellent communication skills, as these are client facing roles. Preferred technical and professional experience Experience of at least 3 end-to-end full cycle implementations (from blue printing, realization, go live to production support) of S/4HANA Greenfield / Migration projects in complex landscape as Team Lead Experience of at least 2-3 End to End SAP S/4 HANA implementations. Must have strong SAP FICO implementation and rollout experience

As an SAP Consultant, you are responsible for the technical design and implementation of the solution at our clients. You are an expert in your subject and a trusted advisor to our clients and internal teams. You communicate your points of view to IBM's global network of SAP architects and participate in the advancement of our consulting services. You are required to work in different sites, with many internal and external interfaces. Communication and collaboration with project teams and other professionals is key to successfully lead technical teams to a common goal and working with advanced technologies in the SAP space. Tasks will spread from optimizing existing environments from a solution point of view to personally realizing solutions in the area of HANA, Cloud and Mobile. Assist clients in the selection, implementation, and support of the SAP Hana Basis You will use your consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the client's business environment in order to achieve client expected business results Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Minimum 5-8 years of experience in architecting and planning SAP Upgrade and database migration projects Proven track record of delivering SAP upgrades, migrations and other Basis related projects Demonstrated consulting background in providing both technical delivery and advisory services in a senior role Experience have experience in Real world SAP HANA BASIS Experience in backup/Restore/Recovery of SAP/Oracle installations, Server Monitoring and optimizing techniques Preferred technical and professional experience Certification in SAP OS (Operating System)/ DB (Database) Migration Consultant or Technology Associate - SAP Landscape Transformation 2.0 Experience in working in implementation, upgrade, maintenance and post- production support projects HANA Migration Basis Architect (ECC

Windows Production Support JD- Work from office is mandatory (WFH is not available on this position). Should be ready to provide 24x7 support for critical production systems. Should be able to write basic SQL Knowledge of IBM MQ, Windows & Monitoring Tools will be added advantage Observe and monitor the health of the application(s) including event and alert management. Perform Business checks, high volume processing & special day handling process. Acknowledge, triage, investigate, troubleshoot & resolve issues within timelines and SLAs. Knowledge of Job scheduling & monitoring along with Job failure analysis. Participate in regular DR, BCP activities & maintain documentation. Perform operations queries and ensure resolution within agreed timelines. Perform, troubleshoot & support periodic activities such as beginning / end of day, month - end, quarter - end and year - end processes. Apply security patches and software updates. Escalate production issues to appropriate team when necessary. Independently analyze, solve, and fix issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Interact with client/onsite counterpart for issue resolution Able to follow the incident/change/problem management process Understanding of ITIL and its components Perform scheduled maintenance and support release deployment activities after hours. Should be comfortable to work in clean room with project specific limitations. Work in different shift timings based on the client need and depending on Release / DR / Onshore Holiday support occasions. Hands-on technical implementation and deployment of projects in pilot/production environments. REQUIRED SKILLS- 3+ years working experience in deployment, support or development of Microsoft based technologies hosted on a Windows environment Experience in Production Application Support on Microsoft technology stack Excellent troubleshooting skills and ability to quickly provide solutions to issues encountered in Knowledge of ITIL processes Application / Product Monitoring (Basics) Basic Knowledge on common monitoring tool Team player and flexible Strong knowledge of any ITSM tool (ServiceNow is preferred)"

Role Description - Stong experience in Linux. Able to handle production issue. Independently analyze, solve, and fix issues in real time, providing problem resolution end-to-end. Refine and automate regular processes, track issues, and document changes Interact with client/vendor/onsite counterpart for issue triage & resolution Able to follow the incident/change/problem management process. Understanding of ITIL Vx.x and its components. REQUIRED SKILLS- 5+ years of experience in Linux and working knowledge of shell scripting/power shell to work on automation initiatives. Excellent troubleshooting skills and ability to quickly provide solutions to the reported problems. Application Support & Monitoring (Basics) Basic Knowledge on common monitoring tool. Basic knowledge of virtualization, storage, AD & Networking Concepts.

Practice : CIMS Band : 4 Skill : Middleware, WebLogic, ELK, Kafka, APIGEE Role : Middleware Engineer JD:- Description – Provide support for all stages of WebLogic implementation and/or Java container related issues and triage application issues as related to the J2EE container. Skilled in implementing high availability, fault tolerant strategies, and load balancing. Experienced technical knowledge in specialty area with basic knowledge of complementary infrastructures. Ability to design, build, deploy, document, and troubleshoot issues within the Linux, Solaris and Windows stack and collaborate with Storage, Network and Application groups on infrastructure projects. A fast learner with ability to dive into new products and technologies, develop subject matter expertise and drive projects to completion. A team player with good written and verbal communication skills that can mentor other members in the production support group. A minimum of 12 & above years of experience in the field of IT and Middleware administration. The candidates having experience in ELK/ Kafka/ APIGEE would be preferred for this role.

? Provide support for all stages of WebLogic implementation and/or Java container related issues and triage application issues as related to the J2EE container. ? Skilled in implementing high availability, fault tolerant strategies, and load balancing. ? Experienced technical knowledge in specialty area with basic knowledge of complementary infrastructures. ? Ability to design, build, deploy, document, and troubleshoot issues within the Linux, Solaris and Windows stack and collaborate with Storage, Network and Application groups on infrastructure projects. ? A fast learner with ability to dive into new products and technologies, develop subject matter expertise and drive projects to completion. ? A team player with good written and verbal communication skills that can mentor other members in the production support group. ? A minimum of 12 & above years of experience in the field of IT and Middleware administration. ? The candidates having experience in ELK/ Kafka/ APIGEE would be preferred for this role.

Role & responsibilities A minimum of 7 & above years of experience in the field of IT and Middleware administration. Provide support for all stages of WebLogic implementation and/or Java container related issues and triage application issues as related to the J2EE container. Skilled in implementing high availability, fault tolerant strategies, and load balancing. Experienced technical knowledge in specialty area with basic knowledge of complementary infrastructures. Ability to design, build, deploy, document, and troubleshoot issues within the Linux, Solaris and Windows stack and collaborate with Storage, Network and Application groups on infrastructure projects. A fast learner with ability to dive into new products and technologies, develop subject matter expertise and drive projects to completion. A team player with good written and verbal communication skills that can mentor other members in the production support group.

Responsible for providing production support for our Apex based applications, ensuring smooth operations and resolving any issues that arises. Proficiency in Oracle APEX application development. Oracle certifications in APEX or related technologies Required Candidate profile Provide production support and troubleshooting for Apex based modules. To analyze the raised incidents and work in resolution & maintenance of web applications on Oracle APEX environment. Perks and benefits To be disclosed post interview

Responsible for providing production support for our Apex based applications, ensuring smooth operations and resolving any issues that arises. Proficiency in Oracle APEX application development. Oracle certifications in APEX or related technologies Required Candidate profile Production support &troubleshooting for Apex based modules. Analyze raised incidents & resolve & maintain web applications on Oracle APEX. Excellent communication & analytical skills req. Perks and benefits To be disclosed post interview

We are seeking an experienced and highly skilled Business System Analyst Analyst to join our dynamic team. This role is critical to the success of our IT operations, ensuring the stability, efficiency, and continual improvement of our Service Management technology applications and related operational processes. About You experience, education, skills, and accomplishments : Bachelors degree in Information Technology, Computer Science, or a related field (or equivalent experience). Experience of 2-4 years in IT operations, Service Management tools (such as ServiceNow), and complex technology environments. Strong understanding of ITIL processes and service management best practices. Demonstrated ability to solve complex problems and implement effective solutions. Hands-on experience configuring and maintaining enterprise systems and integrations. Excellent communication, collaboration, and documentation skills. Ability to manage multiple priorities and work effectively in a fast-paced environment. What will you be doing in this role: Oversee and optimize Service Management technology platforms, ensuring high availability and performance. Manage, configure, and maintain system data, workflows, and integrations to meet business requirements. Troubleshoot and resolve technical issues, working closely with cross-functional teams to minimize impact and restore service. Monitor system performance and implement proactive measures to prevent disruptions. Collaborate with stakeholders to gather requirements and implement enhancements to improve efficiency and user experience. Document operational procedures, configurations, and solutions to build a robust knowledge base. Lead or participate in projects to deploy new features, upgrades, or migrations within the technology stack. Ensure compliance with internal policies, security standards, and best practices. It would be great if you also had Preferred Skills: ServiceNow Certified System Administrator or similar certifications. Experience with automation tools, scripting, or workflow orchestration. Familiarity with cloud platforms, monitoring tools, and security practices.

Role Proficiency: Independently develops error free code with high quality validation of applications guides other developers and assists Lead 1 - Software Engineering Outcomes: Understand and provide input to the application/feature/component designs; developing the same in accordance with user stories/requirements. Code debug test document and communicate product/component/features at development stages. Select appropriate technical options for development such as reusing improving or reconfiguration of existing components. Optimise efficiency cost and quality by identifying opportunities for automation/process improvements and agile delivery models Mentor Developer 1 - Software Engineering and Developer 2 - Software Engineering to effectively perform in their roles Identify the problem patterns and improve the technical design of the application/system Proactively identify issues/defects/flaws in module/requirement implementation Assists Lead 1 - Software Engineering on Technical design. Review activities and begin demonstrating Lead 1 capabilities in making technical decisions Measures of Outcomes: Adherence to engineering process and standards (coding standards) Adherence to schedule / timelines Adhere to SLAs where applicable Number of defects post delivery Number of non-compliance issues Reduction of reoccurrence of known defects Quick turnaround of production bugs Meet the defined productivity standards for project Number of reusable components created Completion of applicable technical/domain certifications Completion of all mandatory training requirements Outputs Expected: Code: Develop code independently for the above Configure: Implement and monitor configuration process Test: Create and review unit test cases scenarios and execution Domain relevance: Develop features and components with good understanding of the business problem being addressed for the client Manage Project: Manage module level activities Manage Defects: Perform defect RCA and mitigation Estimate: Estimate time effort resource dependence for one's own work and others' work including modules Document: Create documentation for own work as well as perform peer review of documentation of others' work Manage knowledge: Consume and contribute to project related documents share point libraries and client universities Status Reporting: Report status of tasks assigned Comply with project related reporting standards/process Release: Execute release process Design: LLD for multiple components Mentoring: Mentor juniors on the team Set FAST goals and provide feedback to FAST goals of mentees Skill Examples: Explain and communicate the design / development to the customer Perform and evaluate test results against product specifications Develop user interfaces business software components and embedded software components 5 Manage and guarantee high levels of cohesion and quality6 Use data models Estimate effort and resources required for developing / debugging features / components Perform and evaluate test in the customer or target environment Team Player Good written and verbal communication abilities Proactively ask for help and offer help Knowledge Examples: Appropriate software programs / modules Technical designing Programming languages DBMS Operating Systems and software platforms Integrated development environment (IDE) Agile methods Knowledge of customer domain and sub domain where problem is solved Additional Comments: Job description 5+ years Java developer with Production support experience Skills Required: Hands-on in Java development projects with experience in support roles. Expertise in creating Splunk s , monitoring the s ,creating Splunk dashboards , API monitoring, Analyzing production issues. Experience : - 5 years' experience in Java development with production support expertise.. - Healthcare domain expertise is add-on. - Agile experience is must. Required Skills Angular,Agile Methodology,Java Development,Production Support

As a QA Analyst at Wagento, you will play a crucial role in ensuring the quality and reliability of cutting-edge e-commerce portal development solutions. Your responsibilities will include developing and executing comprehensive test plans, cases, and scripts for web and mobile platforms. You will work closely with cross-functional teams to maintain quality throughout the software development lifecycle. Conducting various types of testing such as regression, performance, UI/UX, and functional testing based on project requirements will be a key aspect of your role. Moreover, you will be responsible for identifying, tracking, and managing defects using industry-standard tools, providing ongoing production support, troubleshooting technology issues, and monitoring batch processing cycles. Your role will also involve documenting and reporting issues to the application vendor when necessary, understanding key business processes within the systems, reviewing requirements and existing test cases, and supporting user acceptance tests. To excel in this position, you should have a minimum of 7-8 years of experience as a QA Analyst, hold ISTQB or similar QA certification, and be familiar with Agile/Scrum methodologies. Strong analytical and problem-solving skills, along with excellent written and verbal communication abilities, are essential. While software development experience is a plus, being a team player and having the ability to understand project requirements and work accordingly are also crucial for success in this role. In addition to a Bachelor's degree in computer science, you can look forward to a competitive salary and benefits package at Wagento. This includes career development opportunities, training, and certification assistance, medical insurance coverage for yourself, spouse, and children, provident fund, paid time off for maternity, sick days, holidays, and earned leave, weekends off, flexible work hours, public holidays, and a loyalty bonus. Embracing diversity and fostering a collaborative work environment are integral parts of our company culture. To apply for this exciting opportunity, please email your resume to hr@wagento.com or contact Richa Poddar at 98744-21502. Join us at Wagento and be a part of our innovative team revolutionizing e-commerce solutions!,

Join a leading force in the financial technology and enterprise support sector, where innovation meets precision. This role is ideal for professionals passionate about ensuring the robustness of critical tax systems in a dynamic, on-site environment. We support essential financial operations and tax calculations for diverse client portfolios in India. As a Production Support Specialist for the Vertex Tax System, your primary responsibility will be to provide end-to-end support to ensure high system availability and accuracy. You will troubleshoot, diagnose, and swiftly resolve production issues to maintain seamless tax operations. Collaboration with cross-functional teams is essential, and you will escalate issues when necessary to guarantee minimal disruption. Monitoring system performance, implementing updates, and executing system enhancements will be part of your routine to optimize efficiency. Documentation of resolutions, maintenance of process standards, and contribution to continuous improvement initiatives are also key aspects of this role. Additionally, engaging in on-site support activities, participating in on-call rotations, and adhering to emergency response protocols will be required. To excel in this role, you must have proven experience in production support for the Vertex Tax System or similar tax software environments. Strong technical troubleshooting abilities, coupled with hands-on experience in Linux and SQL environments, are must-have skills. Familiarity with critical business processes around tax calculations and financial reporting is essential. Prior experience in on-site production support roles with a proactive problem-solving approach is also required. Exposure to financial software support, ERP systems, or ITIL production support frameworks is preferred. A degree in Engineering, Computer Science, or a related field would be advantageous. As part of our team, you will enjoy the benefits of working in an innovative environment that rewards initiative, expertise, and collaboration. You will engage in challenging projects that drive professional growth and skill enhancement. We offer a competitive compensation package with clear career advancement pathways in a high-impact, on-site setting.,