14 Crossteam Collaboration Jobs

At ZeroNorth, we are leading the transformation of the shipping industry through digital innovation to enhance business operations and promote sustainability by reducing CO2 emissions. Our mission of making global trade greener is at the core of everything we do, driving us to align commercial success with sustainability goals. As a Database Support Engineer at ZeroNorth, you will be entrusted with the responsibility of ensuring the reliability, availability, and performance of our database systems. You will be the primary point of contact for addressing database-related issues, managing incidents, and ensuring the seamless operation of production and test environments on a day-to-day basis. Your key responsibilities will include troubleshooting database errors, optimizing queries, and collaborating with developers to enhance database performance. You will be expected to respond to incident tickets promptly, participate in on-call rotations for critical support, and contribute to root cause analysis and incident review meetings. Monitoring logs, alerts, and error reports to proactively address potential issues and supporting application deployments are also crucial aspects of the role. In terms of qualifications, we are looking for individuals with over 5 years of experience in technical roles, a degree in Computer Science or related field, and expertise in managing database systems such as Oracle, SQL Server, and MySQL. Proficiency in stored procedures, triggers, backup/recovery, database security, and experience with ticketing tools are essential. Your hands-on knowledge of enhancing system reliability through automated retry mechanisms and strong troubleshooting skills will be instrumental in delivering effective results. At ZeroNorth, our vision is to make global trade sustainable by driving the maritime industry towards zero emissions. We leverage advanced technology and reliable data to optimize operations, empowering our partners to make informed decisions that benefit both their business and the environment. Join us in our journey towards sustainability, where growth, inclusion, and collaboration are valued, and together, let's make global trade green.,

We are seeking a QA cum IT Project Coordinator with at least 1 year of experience to become a valuable member of our team. This position presents a fantastic opportunity to enhance your expertise in quality assurance, project management, and collaboration across teams. You will be involved in various projects related to UI/UX design, website development, WordPress, and mobile app design. As a QA cum IT Project Coordinator, your responsibilities will include understanding and analyzing client requirements to ensure thorough documentation of specifications. You will be tasked with organizing and drafting detailed scope of work (SOW), RFP, functional documents, and business requirements. Additionally, you should possess experience in creating wireframes, user flows, and possess a basic understanding of UI/UX design. Estimating project timelines and costs in collaboration with the team will also be part of your role. A key aspect of this position is to closely coordinate with clients and effectively manage communication between development, design, and QA teams. Your ultimate goal will be to guarantee that project deliverables not only meet client requirements but also adhere to quality standards. The ideal candidate should have a strong grasp of project management tools and methodologies such as Agile and Waterfall. Moreover, basic knowledge of web technologies including HTML, CSS, JavaScript, and familiarity with WordPress are essential. Proficiency in mobile app development and working knowledge of UI/UX design tools like Figma, Sketch, and Adobe XD would be beneficial. Exceptional communication skills are crucial for successful interaction with clients and team members. This position requires 1-2 years of relevant experience and is based in Noida. The salary for this role is negotiable based on the qualifications and experience of the right candidate. The industry focus is on IT Software/Services, and candidates from any graduate background are welcome to apply.,

As a Revenue Ops professional, your primary responsibility will be to take ownership of strategic and operational challenges related to lead generation, sales, and account management. You will be required to translate business issues into actionable plans and drive them independently towards successful outcomes. Additionally, you will be responsible for monitoring key Go-To-Market (GTM) initiatives, tracking progress using tools such as Teams, Asana, and dashboards, and providing valuable insights through analysis of trends, gaps, and opportunities. Collaboration with various stakeholders including Sales, Customer Success, Product, and Operations teams is essential to ensure alignment and successful project execution. You will need to effectively communicate findings and project updates through executive-ready presentations and visuals, showcasing your strong storytelling skills. To be successful in this role, you should possess 3-6 years of experience in Revenue Ops, Strategy, Growth, or Business Analytics, with an emphasis on proficiency in Excel and PowerPoint. Your ability to independently drive complex initiatives, coupled with excellent communication skills and experience in managing multiple projects with cross-team collaboration, will be key to your success. Experience in a fast-paced B2B SaaS or tech environment, familiarity with customer lifecycle metrics such as churn, Net Revenue Retention (NRR), and Customer Lifetime Value (LTV), as well as exposure to SQL and Business Intelligence (BI) tools like Looker, Power BI, or Tableau, will be considered advantageous. At our organization, we value partnership with our customers, continuous improvement, fearlessly owning our actions, and supporting each other's growth. If you are looking to be part of a dynamic business, a supportive community, and a meaningful mission, we invite you to apply now.,

We are seeking a visionary Content Head & Social Media Strategist who is prepared to assume a leadership role, manage a team, and establish a strong brand presence that resonates with students, educators, and thought leaders in the field of education. This position goes beyond content creation; it involves leading the narrative, shaping conversations, and positioning Keystone as a thought leader in the education sector. The ideal candidate will drive our content and social media strategy, ensuring that our message is not only compelling and impactful but also in alignment with our overarching vision. Key Responsibilities include: - Leading the Content & Social Media Strategy: Drive a cohesive, impactful messaging strategy across digital platforms that reflects Keystone's mission. - Team Leadership & Management: Provide guidance and mentorship to a team of writers, social media professionals, and content creators to execute high-quality campaigns. - High-Impact Content Creation: Oversee the development of engaging blogs, thought leadership articles, social media posts, email campaigns, and other content. - Social Media Growth & Engagement: Develop and implement strategies to enhance engagement, foster community building, and expand brand reach. - Cross-Team Collaboration: Collaborate closely with educators, students, marketing teams, and leadership to bring Keystone's vision to life through content. - Brand Voice & Thought Leadership: Establish Keystone as a trailblazer in education by crafting narratives that inspire, challenge, and stimulate discussions. - Campaign Planning & Execution: Design and supervise multi-platform content campaigns that drive engagement and conversions. - Data-Driven Decision Making: Monitor performance metrics and adjust content strategies based on insights and trends. Benefits: At Keystone, you will not only be leading content initiatives but also shaping narratives, spearheading a movement, and leaving a lasting impact on the future of education. This role offers you the chance to lead, innovate, and revolutionize how we engage with our community. If you are ready to take charge of the digital presence of a forward-thinking educational institution, lead a team, and create content that motivates and empowers, then this opportunity is meant for you. Join us in being the voice of Keystone, and be the strategist who drives meaningful change. Are you prepared to build something extraordinary together ,

As a seasoned iOS Platform Architect, you will play a pivotal role in defining and leading the evolution of the iOS platform architecture to effectively support multiple product teams and future scaling. Your responsibilities will include building and maintaining shared frameworks, reusable components, and SDKs. You will also be tasked with managing and streamlining iOS CI/CD pipelines to ensure efficient, secure, and automated releases. Setting and maintaining standards for modularisation, testing, and build configurations will be critical aspects of your role. Collaboration with cross-functional teams to optimize internal tools and services for iOS platform will also be a key responsibility. You will be expected to enhance developer workflows in Xcode, thereby reducing friction in everyday development tasks. In addition to the above, monitoring app performance and implementing strategies to reduce crash rates and app size will be part of your routine. Advocating for platform consistency, security best practices, and continuous improvement will also be integral to your contributions. To be successful in this role, you should possess at least 5 years of professional iOS development experience and demonstrate expertise in Swift. A strong knowledge of CocoaPods, Xcode tooling, and modular architecture is essential. Experience with build automation and release management would be beneficial but not mandatory. A passion for developer productivity, build optimization, and testing infrastructure is highly desirable. A deep understanding of the iOS app lifecycle, performance tuning, and secure coding practices is crucial for excelling in this position. Moreover, strong cross-team collaboration and mentoring skills will be key to effectively working with various stakeholders within the organization.,

As an Experienced Associate at PwC, you will be part of a team of problem solvers, dedicated to resolving complex business issues from strategy to execution. Your responsibilities at this management level will include: - Having 0.6 to 2 years of experience working with Oracle Cloud applications or ERP. - Demonstrating strong technical skills in OTBI Reporting, BIP Reporting, Hyperion FRS Reporting/Smart View in Oracle Fusion. - Being proficient in OIC and orchestrating complex integrations. - Possessing expertise in writing SQL Queries and PLSQL Programming. - Working with APEX/JCS/VBCS is preferable. - Utilizing FBDI and ADFDI templates in Oracle. - Having a solid understanding of Security and Roles in Oracle fusion, including User Provisioning, Custom Role Creation, and identifying privileges. - Using Web-Services (SOAP/REST) to build interfaces and manage transactions. - Having good knowledge of Oracle Cloud Architecture, Standards, and Table structure. - Understanding Oracle processes such as Financials, Procurement, SCM, and Projects. - Demonstrating proficiency in Coding, Debugging, Design, and Documentation. - Being able to analyze customer business processes and Functional Specifications. - Possessing strong communication skills and the ability to interact with external teams or clients. - Having knowledge of Oracle Analytics is beneficial. - Mentoring Junior resources within the team and conducting KSS and lessons learned sessions. - Being flexible to work in stretch opportunities/assignments. - Demonstrating critical thinking and the ability to solve unstructured problems. - Reviewing Ticket Quality and deliverables. - Adhering to SLAs, with experience in incident management, change management, and problem management. - Knowing how and when to use tools available for a given situation and explaining the reasons for the choice. - Seeking and embracing opportunities for exposure to different situations, environments, and perspectives. - Modifying behavior to build quality relationships. - Upholding the firm's code of ethics and business conduct. - Working in a team environment that includes client interactions, workstream management, and cross-team collaboration. In the role of Specialist (Oracle) at PwC, your focus will be on utilising and managing the Oracle suite of software and technologies within an organization. Your responsibilities will include tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. You are expected to be a reliable, contributing member of the team, adapting to the fast-paced environment, taking ownership, and consistently delivering quality work that adds value for clients and contributes to team success.,

VaynerX is the most contemporary family of companies, collaborating to build and grow brands. Within VaynerX are subsidiaries such as VaynerMedia, Eva Nosidam Productions, The Sasha Group, Gallery Media Group, Tingley Lane Trading, VaynerSpeakers, and VaynerCommerce. VaynerMedia, an independent global creative and media agency founded by Gary Vaynerchuk in 2009, specializes in driving relevance for clients and delivering impactful business results. With offices in major cities worldwide, VaynerMedia has earned recognition for its work at prestigious awards ceremonies such as Cannes Lions, the Clio Awards, and The Webby Awards. This agency is an integral part of the VaynerX family of companies. The culture at VaynerMedia is centered around empathy and building connections. In the APAC region alone, the team consists of over 300 individuals working collaboratively to provide innovative, creative, and strategic solutions to enhance the relationship between brands and people. As VaynerMedia continues to expand, the India team is seeking a dedicated Project Director to join their fast-growing team. The ideal candidate will excel in bringing clarity to complex situations, confidence to challenging projects, and passion to the work environment. This role requires strong leadership skills, problem-solving abilities, and the capacity to thrive in dynamic settings. Key Responsibilities: - Take ownership of end-to-end project delivery for integrated creative and media campaigns in India and APAC. - Transform strategic briefs and creative concepts into detailed scopes, timelines, and delivery plans. - Manage resources, workflows, and collaborations across various departments to ensure project success and minimize risks. - Foster collaboration among creative, strategy, media, and production teams through effective communication and coordination. - Engage with client teams to exceed project expectations, provide timely updates on timelines and budgets, and offer solutions to potential challenges. - Develop and optimize delivery workflows to support operations in India, promoting efficiency and innovation. - Uphold project governance standards while encouraging a culture of agility and continuous improvement. Qualifications: - Minimum of 8 years of experience in project management or operations, preferably within creative agencies or digital consultancies. - Demonstrated success in overseeing multi-platform, multi-team projects from inception to completion. - Detail-oriented, yet capable of maintaining focus on the broader project objectives. - Ability to remain calm under pressure, adapt to change, and navigate ambiguity with confidence. - Proficiency in tools such as ClickUp, Slack, Google Suite, or equivalent platforms. - Comfortable working with high-profile clients and managing multiple workflows simultaneously. - Strong communication skills across written, verbal, visual, and interpersonal channels. - Driven, empathetic, resourceful, and a collaborative team player. At VaynerMedia, the emphasis is on problem-solving and innovation rather than traditional advertising practices. The work environment is dynamic and fast-paced, resembling a start-up culture more than a typical agency setting. The opportunity to work with a passionate and talented team on diverse projects for renowned brands is an exciting aspect of joining VaynerMedia. If you are enthusiastic about breaking boundaries, testing new ideas, and collaborating with a vibrant team, we look forward to welcoming you aboard.,

As an Operations Intern at Circlo, you will play a crucial role in the heart of the company, where Operations is not merely a back-end function but the core of our operations. You will have the opportunity to be deeply involved in establishing and overseeing the supply chain, production processes, and day-to-day plant activities. Working closely with the founding team, you will witness firsthand how a sustainable materials startup progresses from inception to growth. This role is hands-on and ground-up, requiring you to actively engage in various on-the-floor tasks, so be prepared to roll up your sleeves and get your hands dirty. Your responsibilities will include providing on-ground factory support by assisting in day-to-day plant operations such as raw material intake, compounding, quality checks, and dispatches. You will also be involved in inventory and sample management, tracking the movement of raw materials, finished goods, and samples to clients. Additionally, you will liaise with vendors, suppliers, and logistics partners to ensure smooth operations, maintain process documentation, troubleshoot operational bottlenecks, and collaborate with marketing and business teams to align production timelines with client demands. The ideal candidate for this role is highly organized and structured, excels in Excel/Google Sheets to track, update, and report data accurately, comfortable working in warehouse/factory environments, possesses a hustler mindset willing to take ownership of tasks end-to-end with minimal supervision, and is eager to learn about production, logistics, and scaling physical products. In return, you will gain real exposure to factory operations and startup supply chains, work directly with founders, suppliers, and on-ground teams, receive a certificate and a letter of recommendation based on your performance, and master the operational backbone of an impact-driven startup.,

At PwC, our team in business application consulting specialises in providing consulting services for a variety of business applications to help clients optimise operational efficiency. The individuals in this role analyse client needs, implement software solutions, and offer training and support for seamless integration and utilisation of business applications. This enables clients to achieve their strategic objectives. Those specialising in Oracle technology at PwC focus on utilising and managing the Oracle suite of software and technologies for various purposes within an organisation. Responsibilities include tasks such as installation, configuration, administration, development, and support of Oracle products and solutions. As an Experienced Associate at PwC, you will work as part of a team of problem solvers, assisting in solving complex business issues from strategy to execution. Professional skills and responsibilities for this management level include, but are not limited to: - Having at least 2 to 5 years of experience with Oracle Cloud applications or ERP. - Possessing strong technical skills around OTBI Reporting, BIP Reporting, Hyperion FRS Reporting/Smart View in Oracle Fusion. - Being well experienced with OIC and orchestrating complex integrations. - Demonstrating strong experience in writing SQL Queries and PLSQL Programming. - Working on APEX/JCS/VBCS is preferable. - Expertise in using FBDI and ADFDI templates in Oracle. - Having good knowledge of Security and Roles in Oracle fusion, including User Provisioning, Custom Role Creation, and identifying privileges. - Expertise in using Web-Services (SOAP/REST) to build interfaces, load or manage transactions. - Good knowledge of Oracle Cloud Architecture, Standards, and Table structure. - Understanding Oracle processes - Financials/Procurement/SCM/Projects. - Having very good knowledge of Coding, Debugging, Design, and Documentation. - Able to understand and analyze customer business processes and Functional Specification. - Demonstrating good communication skills and the ability to interact with external teams or clients. - Having knowledge of Oracle Analytics is a plus. - Using feedback and reflection to develop self-awareness, personal strengths, and address development areas. - Acting as a subject matter expert in the chosen domain. - Mentoring Junior resources within the team, conducting KSS and lessons learnt. - Being flexible to work in stretch opportunities/assignments. - Demonstrating critical thinking and the ability to bring order to unstructured problems. - Reviewing ticket quality and deliverables. - Adhering to SLAs, incident management, change management, and problem management. - Knowing how and when to use tools available for a given situation and being able to explain the reasons for this choice. - Seeking and embracing opportunities that give exposure to different situations, environments, and perspectives. - Being able to read situations and modify behavior to build quality relationships. - Upholding the firm's code of ethics and business conduct. - Working in a team environment that includes client interactions, workstream management, and cross-team collaboration. In the Managed Services - Application Evolution Services at PwC, we focus on bringing the power of technology and humans together to create simple yet powerful solutions for our clients. Our team delivers integrated services and solutions grounded in deep industry experience and powered by talent that you would expect from the PwC brand. As a member of our Application Evolution Services (AES) team, we are looking for candidates who thrive in a high-paced work environment and are capable of working on critical Application Evolution Service offerings and engagements. This includes help desk support, enhancement and optimization work, as well as strategic roadmap and advisory level work. It is essential to lend experience and effort in helping win and support customer engagements from both a technical and relationship perspective.,

At PwC, our team of business application consulting professionals specialize in providing consulting services for various business applications to help clients enhance operational efficiency. We analyze client requirements, implement software solutions, and offer training and support for seamless integration and utilization of business applications, enabling clients to achieve their strategic goals. Those working with Oracle technology at PwC focus on utilizing and managing the Oracle suite of software and technologies within organizations. Responsibilities include installation, configuration, administration, development, and support of Oracle products and solutions. As a Senior Associate at PwC, you will collaborate with a team of problem solvers to address complex business issues from strategy to execution. Key skills and responsibilities at this level involve having 5 to 8 years of experience in Oracle Cloud applications or ERP, strong technical proficiency in areas such as OTBI Reporting, BIP Reporting, Hyperion FRS Reporting/Smart View in Oracle Fusion, expertise in using Web-Services (SOAP/REST) for building interfaces, experience with OIC and orchestrating complex integrations, understanding of Oracle Cloud Architecture and processes, proficiency in SQL Queries and PLSQL Programming, and good communication skills for interaction with external teams or clients. Additionally, it is essential to demonstrate leadership capabilities, collaborate effectively in a team environment, and uphold professional standards and ethical conduct. Within PwC's Managed Services platform, we focus on combining technology and human expertise to deliver simple yet powerful solutions for our clients. Our Application Evolution Services (AES) team specifically concentrates on advancing clients" application and cloud portfolios to help them operate efficiently and protect their solutions while accelerating growth. AES team members are expected to work on a mix of service offerings, including help desk support, enhancement and optimization work, as well as strategic roadmap and advisory services. The role also involves actively participating in customer engagements from both technical and relationship perspectives. Location: India Experience: 6 - 10 years Role: Senior Associate Tower: Oracle Educational Qualification: BE / B Tech / ME / M Tech Key Skills: OTBI/BIP/OIC,

Ziff Davis CNET Group, home to CNET, PCMag, Lifehacker, ZDNET, and Mashable, is looking to expand its social commerce content operations in India. We are currently seeking a dedicated Social Commerce Producer to oversee the daily deal content across various social platforms. As a Social Commerce Producer, your primary focus will be on social-first publishing, platform-specific strategies, and enhancing the visibility of Ziff Davis CNET Group Deals on platforms like Twitter, Facebook, and more. You will be instrumental in shaping the audience experience of our top shopping content across different platforms, transforming high-value deals into engaging community-driven moments. To facilitate real-time publishing and cross-functional collaboration, this role entails working closely with U.S. East Coast-based teams, requiring some flexibility in terms of synchronization hours and shared planning. It is essential to note that this role mandates the creation of original, human-generated content at all times. The use of any form of generative artificial intelligence tools for content creation is strictly prohibited as per company policy and any violations will lead to immediate termination of employment. **What You'll Do:** **Social Commerce Execution** - Publish daily shopping and deals content across various platforms for CNET Deals, PCMag Deals, and Mashable Deals. - Develop a consistent publishing calendar aligned with commerce editorial priorities and seasonal shopping cycles. - Craft platform-specific post copies and headlines to captivate audiences and drive engagement. - Transform deals content into compelling social formats such as static posts, threads, carousels, and Stories. - Organize polls and community activations to encourage positive engagement. - Cultivate a unique social voice for each brand while emphasizing a clear commerce focus. **Platform Growth & Community Impact** - Contribute to enhancing engagement rates, impressions, referrals, and follower counts on strategic platforms. - Utilize platform analytics to refine publishing strategies and test for optimal performance. - Monitor social shopping trends and identify opportunities for innovative content strategies. - Support longtail strategies and audience development through strategic posting and real-time engagement. **Cross-Team Collaboration & Support** - Collaborate closely with the CNET commerce editorial team and audience strategists to elevate the performance of top deals. - Engage with global teams across different time zones to coordinate editorial, social, and commerce activities. - Curate and present deals content for potential syndication on platforms like Apple News and Flipboard. - Coordinate lightly with other CNET Group departments for content planning and optimization. **Job Requirements:** - This is a remote position based in India. - Candidates must be comfortable collaborating across global time zones and coordinating with U.S.-based team members. **How We'll Determine Success:** - Growth in social follower base, engagement rate, and brand awareness. - Increased conversions from social content. - Strong brand presence for CNET, PCMag, and Mashable Deals across various platforms. - Development of repeatable playbooks and successful social commerce strategies. **Qualifications Required:** - 3-5+ years of experience managing professional social accounts, particularly in commerce, editorial, or media. - Proficiency in translating shopping content into feed-native stories. - Strong copywriting skills with an ability to create engaging hooks, value propositions, and call-to-actions. - Familiarity with publishing tools, analytics platforms, and content management systems. - Knowledge of internet and platform culture, especially in the tech shopping and deal discovery space. **Nice to Haves:** - Background in affiliate marketing or commerce editorial. - Experience in social video and image content production or editing. - Knowledge of tailoring content for Instagram Shopping, Pinterest, or social commerce integrations. - Understanding of audience behavior across different regions, particularly in the U.S. and India. #LI-CNETGroup #LI-SWZD,

We are seeking a highly skilled Senior UX/UI Designer with a strong background in creating innovative and user-friendly designs. In this role, you will engage directly with stakeholders, take charge of design tasks, and collaborate effectively within a dynamic work environment. The ideal candidate will possess exceptional proficiency in Figma and Design Systems, be adaptable to changing circumstances, and strike a balance between team collaboration and individual contribution while maintaining a positive and professional demeanor. With 6-8 years of experience as a User Experience Designer, you should have a solid foundation in product and web/mobile application design. A degree in B.Des/M.Des/MFA or an equivalent qualification is required. A comprehensive online portfolio showcasing detailed UX artifacts is essential. Proficiency in Product Design, Design Thinking, Usability, and Visual Design Principles is a prerequisite. Strong communication (both written and verbal) and presentation skills are a must, along with experience in working within team environments to achieve shared design objectives. Key Skills: - Proficient in Figma, Design Systems, and other design tools - Strong analytical and creative problem-solving abilities - Excellent written and verbal communication skills - Capable of delivering impactful presentations and influencing stakeholders - Collaborative mindset with a positive outlook and effective team-working skills - Passion for innovation and continuous enhancement of design practices Responsibilities: - Stakeholder Engagement: Collaborate closely with key stakeholders to gather requirements, present designs, and ensure alignment with business objectives. - Design Reviews and Iteration: Offer constructive feedback during design reviews to enhance deliverables for quality and usability. - Hands-on Design Work: Utilize advanced Figma skills to create wireframes, prototypes, and high-fidelity designs. - Cross-Team Collaboration: Work in tandem with designers and developers, maintaining a positive and solution-driven approach. - Innovation and Creativity: Develop innovative solutions for challenging design problems while upholding user-centered design principles. - Adaptability and Flexibility: Demonstrate adaptability to changing project requirements and timelines with a proactive attitude. - Communication and Presentation: Deliver compelling presentations of design concepts and explain design rationale effectively to stakeholders. - Design Thinking & Innovation Culture: Contribute to fostering a culture of design and innovation by applying design thinking techniques and promoting discussions on future vision and possibilities. - Ideation and Conceptualization: Utilize design thinking approaches, methodologies, tools, and processes to generate new ideas and concepts. In return, we offer: - A culture of caring that prioritizes inclusivity, acceptance, and belonging - Continuous learning and development opportunities to enhance your skills and advance your career - Engaging and meaningful projects that make an impact for clients worldwide - Balance and flexibility in work arrangements to help you achieve a harmonious work-life integration - A high-trust organization built on integrity and ethical practices About GlobalLogic: GlobalLogic, a Hitachi Group Company, is a leading digital engineering partner to some of the world's most innovative companies. With a focus on creating intelligent products, platforms, and services, we collaborate with clients to transform businesses and redefine industries through digital solutions.,

As part of the support team at Stripe, you will play a key role in delivering exceptional customer experiences to a diverse user base ranging from Independent Businesses to Enterprises. Your mission will be to ensure that all Stripe Users receive top-notch support, contributing to the growth and success of the company. Your responsibilities will include developing a deep understanding of Stripe's products and services, responding to customer inquiries promptly and professionally via email, diagnosing and troubleshooting issues with guidance from senior team members, and escalating complex issues when necessary. You will follow up with customers to guarantee their satisfaction, maintain detailed records of interactions, and actively participate in continuous learning initiatives to enhance your skills and knowledge. To excel in this role, you should possess a user-first mindset and enjoy tackling challenging problems. Strong English communication skills, analytical thinking, and problem-solving abilities are essential. You should be passionate about learning technical products, organized, and proactive in finding solutions. A process-oriented mindset, ability to collaborate effectively with cross-functional teams, and a track record of working well with external partners are also key qualifications we are looking for. This position is part of a 6-month Apprenticeship Intern Program scheduled to commence in mid-2025 in accordance with the Apprentices Act 1961. As an office-assigned team member, you are expected to spend at least 50% of your time in a local office or with users, depending on the role, team, and location. This in-office commitment fosters collaboration, learning, and support among team members, ensuring a balance between in-person interactions and flexibility when necessary.,

As a Sales Support, you will play a crucial role in assisting the sales team with various administrative tasks to streamline operations and enhance productivity. Your responsibilities will include scheduling meetings, preparing sales materials, and managing client communications effectively. Additionally, you will be responsible for maintaining and updating the CRM system to track sales leads, client information, and ensure timely follow-ups for potential opportunities. Being the point of contact for inbound leads, you will engage with clients, answer queries, and coordinate product demos or webinars to showcase our offerings and address their needs. You will also be tasked with monitoring the sales pipeline, ensuring leads progress through each stage efficiently, and supporting the team in closing deals promptly. Collaboration is key in our organization, and you will work closely with the marketing, product, and customer success teams to align on sales strategies and ensure a seamless client onboarding experience. Your role will also involve organizing and managing sales events, webinars, and virtual meetings to engage with clients and prospects effectively. Furthermore, you will be responsible for generating regular sales performance reports and presenting insightful analysis on metrics such as lead conversion rates and sales trends. Your attention to detail and analytical skills will be crucial in identifying areas for improvement and driving the sales team towards achieving targets. Overall, this role offers a dynamic opportunity to contribute to the success of our sales operations through efficient support, strategic collaboration, and data-driven decision-making.,