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Associate Process Manager

Associate Process Manager

eClerx

1 - 2 years

0 Lacs

Pune Maharashtra India

Posted:1 day ago| Platform:

Apply

Skills Required

reports payments portfolio salesforce crm billing excel accounting management processing verification content support communication

Work Mode

On-site

Job Type

Full Time

Job Description

Job Title: Accounts Receivable – Payment Specialist

Position Summary: The Accounts Receivable – Payment Specialist uses provided dashboards, reports, and other resources to process, verify and apply payments for a portfolio of accounts. They assist in resolving discrepancies, issues and concerns by communicating effectively to varied audiences.

Key Duties / Responsibilities:

Assists sales partners and customers in making payment arrangements.
Communicates with various audiences regarding discrepancies in charges, payments, credits, or balances.
Monitor and maintain payment schedules when notified of changed orders.
Respond to customer and field requests to obtain payment and payment methods.
Regular review of unallocated payments, credits, and debits.
Complete account reconciliations.
Submit and follow up on payment moves, credits, & refunds within assigned accounts.
Assist in related work, additional duties, or projects as needed or required.

Education & Knowledge:

Prior knowledge of Salesforce CRM, CPQ, & Billing preferred. Basic skills in Microsoft Office Applications, with a focus on Excel.
Proven skillset in basic math
College experience preferred, with a focus on accounting or business administration. Commensurate work experience considered.
1-2 years account management or payment processing, verification & application experience

Experience / Skills / Abilities:

Attention to detail with the responsibility for the quality and content of financial data.
Ability to set priorities; well-organized and inquisitive nature to support sound decision making.
Skilled in following organizational rules and procedures
Ability to maintain confidentiality
Professional written and verbal communications skills.
Ability to work independently and within a team atmosphere
Strong responsiveness and timely communication

Supervisory Responsibility:

Communication & Contacts (Internal/External):

Working Conditions:

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