Home
Jobs

Posted:4 days ago| Platform: Linkedin logo

Apply

Work Mode

On-site

Job Type

Full Time

Job Description

  1. Diploma / Graduate - Mechanical / Electrical / Automobile
  2. 8 to 10 years experience in relevant Industry
  3. Responsible for Sales, Service, Collection targets of AOP for the Branch.
  4. Team Management.
  5. Visit the customers of AMC, CAMC, Fleet owners, etc. Need to have good CRM with top customers.
  6. Responsible for managing all aspects of the service department, including the team of service advisors, technicians, and support staff.
  7. To ensure exceptional customer service. They must address customer concerns, complaints, and inquiries promptly and courteously for escalations.
  8. Adhere to Service delivery process to optimize efficiency and new policies.
  9. Responsible for maintaining high-quality service standards. PM quality, ensuring availability of soft tools and standard tools.
  10. Supports the technicians in diagnosing complex issues and finding appropriate solutions in case of escalations.
  11. Responsible for managing the service department's budget, monitoring expenses, and optimizing revenue.
  12. ensures that the service department complies with all safety and environmental regulations. 9. Identifies training needs for the service team and arranges skill development sessions to enhance their capabilities.
  13. Oversees the day-to-day operations of the service department. They implement efficient workflows, monitor service processes.
  14. AMC Audit
  15. Failure trend analysis and accordingly parts stocking 13. Achieve DSC Score and timely monitoring KPI and safety measures.

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

RecommendedJobs for You