Application Support Engineer

Company Description

Balbhas Business Sysnomics specializes in IT Consulting and Solutions. We partner with organizations to set up, manage, and migrate their Business Technology Services. With over 130 unique clients across the globe, Balbhas is a growing and trusted IT partner for many businesses.

Role Description

This is a full-time, on-site role located in Chennai for an Application Support Engineer. The Application Support Engineer will be responsible for providing technical support, troubleshooting application issues, collaborating with the development team to address problems, and ensuring optimal application performance. Daily tasks may include diagnosing and resolving application errors, responding to technical queries, updating software, and providing user support and training where necessary.

Qualifications

• Technical Support, Troubleshooting, and Application Maintenance skills
• Experience with Software Updates and System Monitoring
• Excellent problem-solving and analytical skills
• Strong written and verbal communication skills
• Ability to work collaboratively within a team
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Experience with specific software and programming languages relevant to the company's applications
• Familiarity with ITIL Processes or similar frameworks is a plus