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Application Engineer III

Application Engineer III

Amazon

2 years

0 Lacs

Chennai Tamil Nadu India

Posted:2 days ago| Platform:

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Skills Required

software content support code resolve engineering troubleshooting interface service configuration management debugging maintenance coding perl java deployment workflow development scripting rest xml json onboarding recruiting

Work Mode

On-site

Job Type

Full Time

Job Description

Description

The eBook industry is in its early stages and is evolving rapidly. We are looking for excellent software engineers to join us in consistently improving our customer experience towards our goal of “Every book, ever written, in any language, all available in less than 60 seconds.”The Kindle Store team builds and operates the Kindle books shopping experience across platforms around the world. This includes the shopping experience on the retail website, all e-ink and Kindle Fire devices and Kindle reading apps. Our charter is to build a store that makes it easy for customers to find content that is relevant to them.As a support engineer your work will involve: - Developing tools, applications, code improvements and scripts to resolve operational burden of support engineers and operations

Support engineering and troubleshooting on issues related to the digital platform services and content for various products
Interface with content acquisition, content providers, operations and technical teams to ensure content delivery as per service level agreements
Production builds, tools, and configuration management for software product releases and successful deployments.

Key job responsibilities
This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. Some of the key job functions of the support engineer are: - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines.

Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
Read and understand complex application code and make code fixes to resolve support issues
Software deployment support in staging and production environments.
Develop tools to aid operations and maintenance.
System and support status reporting.
Ownership of one or more digital products or components.
Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
Work with Seattle engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.

Basic Qualifications

2+ years of software development, or 2+ years of technical support experience
Experience troubleshooting and debugging technical systems
Experience in Unix
Experience scripting in modern program languages

Preferred Qualifications

Knowledge of web services, distributed systems, and web application development
Experience troubleshooting & maintaining hardware & software RAID
Experience with REST web services, XML, JSON

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

- ADCI - Tamil NaduJob ID: A2910454

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Application Engineer III