Agency Manager

The Agency Manager plays a crucial role in leading and managing the overall operations of the insurance agency. You will be responsible for driving the agency's performance, fostering agent development, and ensuring exceptional customer service. Your key position in achieving the agency's business targets and maintaining compliance with regulatory standards is vital. Lead and supervise the daily operations of the agency, develop and execute strategic plans to achieve business objectives, recruit, train, and mentor agents and staff, monitor and optimize sales processes and performance, ensure compliance with industry regulations and company policies, collaborate with other departments to enhance agency effectiveness, resolve escalated customer issues and complaints, analyze and report on agency performance and market trends, manage agency budget and resources, and implement marketing and promotional activities. To qualify for this role, you should have a Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in insurance sales and management, demonstrated leadership and team management skills, in-depth knowledge of insurance products and regulations, excellent communication and interpersonal abilities, strong analytical and decision-making skills, ability to thrive in a fast-paced and target-driven environment, certification in insurance or risk management is preferred, proficiency in MS Office and CRM software, and a valid insurance broker license. Your skills should include team management, communication, insurance broker license, agent recruitment, sales management, life insurance, fast-paced environment, sales optimization, decision-making, insurance agency management, compliance, MS Office, health insurance, analytical skills, insurance certification, insurance knowledge, CRM software, management, leadership, strategic planning, and interpersonal skills.,