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2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Type : Internship Duration : 6 Months Role: Work closely with Category Manager to drive the business in the relevant category with focus on growth and increasing the market share. Manage relationships with brand partners & establish Myntra as the preferred destination for customers as well as brand partners. The goal is to increase sales and profitability of business to drive sustainable growth. Responsibilities: Actively pursue vendor management, pricing, inventory management and sale optimization for a particular group of brands. Scaling the brands on the platform with continuous work across selection, catalogue, marketing etc. Intake / OTB management - Monitor inventory situation & plan inwards based on the DOH plan & plan timely RTVs. Selection - making season level buy plans / assortment plans, based on past performance & growth / revenue targets to ensure that the category is well represented. Review style level performance based on metrics such as ROS, Sell thru, RPI, RGM. Category visibility planning & interventions - planning banners for respective brands and raising banner requests on time. Getting involved with commercial closures to work towards a P&L view of the business and the category. Build and maintain long-term relationships with vendors. Liaise with pricing and marketing teams to determine competitive pricing and promotional activities. Stay updated on industry trends and market competitions in Ethnic wear profile. Qualifications & Experience The ideal candidate should have an experience of 2-4 years and can independently handle a group of categories. The candidate needs to have a relevant experience in the Apparel business. Hands on experience with analyzing data and making forecasts. Analytical and critical thinker. Excellent communication, presentation, and interpersonal skills. Should have a minimum 6 months career gap ,at present.
Posted 2 weeks ago
1.0 - 3.0 years
1 - 3 Lacs
Mumbai, Maharashtra, India
On-site
We are seeking a dynamic and results-driven Program Manager to drive strategic initiatives across the Sales and Service domains. This role will be pivotal in ensuring seamless execution, improving operational efficiency, and delivering measurable outcomes aligned with organizational goals. The Program Manager will collaborate closely with cross-functional teams, including sales, service, operations, and technology, to design, implement, and scale impactful programs. Key Responsibilities : Program Management & Execution Lead the planning, execution, and delivery of strategic programs within the Sales & Service verticals. Ensure alignment of program objectives with organizational priorities and CBO directives. Develop and maintain detailed program roadmaps, timelines, and deliverables. Sales Optimization Identify and implement strategies to improve sales performance and productivity. Work closely with the sales leadership team to design incentive programs, contests, and training modules. Analyze sales data to identify trends, gaps, and opportunities for growth. Service Excellence Develop programs to enhance customer service delivery, focusing on customer satisfaction and retention. Collaborate with service teams to identify bottlenecks and implement process improvements. Monitor key service metrics (CSAT, Success stories, connectivity) and ensure adherence to quality standards. Cross-functional Collaboration Act as the liaison between sales, service, and other departments to ensure cohesive program execution. Facilitate regular reviews with stakeholders to track progress and address challenges Partner with the HR and L&D teams for skill enhancement initiatives. Data-driven Decision-making Leverage analytics to monitor program success and propose actionable insights. Develop dashboards and reports to communicate program outcomes and recommendations to the CBO.
Posted 2 weeks ago
7.0 - 10.0 years
17 - 20 Lacs
Bengaluru
Work from Office
OMNI Channel Manager Business IBD Job Description: We are seeking a highly skilled and dynamic Omni-Channel Manager to join our growing international business division. This individual will be responsible for overseeing, optimizing the customer journey across all online, and offline touchpoints. The role will focus on integrating e-commerce platforms, brick-and-mortar stores, and other sales channels to deliver a seamless, efficient, and personalized experience for our global customer base. Key Responsibilities: 1. Omni-Channel Strategy Development & Execution: Develop and implement a comprehensive Omni-channel strategy for IBD, ensuring an integrated and consistent customer journey across all touchpoints (online, offline, social media, customer service) etc. Drive the seamless integration of the brand’s e-commerce platform with retail stores, improving both online and in-store customer experience 2. Lead Management: Oversee the lead management process, ensuring seamless capture, tracking, and nurturing of leads across all channels & campaigns. Collaborate with the Retail Stores to enhance customer service efficiency, resolve inquiries, and convert leads into sales, while maintaining high levels of customer satisfaction & productivity. 3. Customer Experience Management: Ensure a seamless and consistent customer experience, driving engagement and loyalty both online and in-store. Collaborate with E-COM Product team, Merchandise, and customer service teams to create personalized experiences, including targeted promotions and curated product selections across channels. 4. Sales Optimization & Channel Growth: Develop and manage campaigns aimed at increasing traffic and Leads to enhance sales on both e-commerce and retail stores. Use analytics to monitor performance and identify opportunities to optimize sales across all touchpoints. Lead cross-functional teams to achieve monthly, quarterly, and annual sales goals, both online and offline. 5. Digital Marketing & Content Strategy: Sensitivity: Internal o Work closely with the marketing team to create digital content, including social media, email marketing, and online ads, that aligns with the brand’s image and drives omni-channel engagement. Coordinate with the e-commerce team to optimize product listings, SEO, and customer outreach strategies to increase online visibility and drive sales. 6. Data Analysis & Reporting: Analyse customer behaviours, trends, and performance data to continuously improve the omni-channel strategy. Provide regular reports to senior management on key performance indicators (KPIs) related to sales, customer engagement, and the effectiveness of omni-channel initiatives. 7. Team Leadership & Collaboration: Lead and collaborate with cross-functional teams (e-commerce, retail, CRM, marketing, and customer service) to ensure alignment on omni-channel goals. Train and mentor internal teams on best practices for creating an integrated omni-channel experience. 8. Technology & Platform Management: Oversee the management and integration of the various platforms (CRM, Endless-Aisle, GPT BOT systems, e-commerce platforms, etc.) ensuring seamless communication and operational efficiency across all channels. Stay updated on the latest e-commerce and retail technologies, trends, and best practices etc Experience: 7+ years of experience in E-Com & OMNI sales, customer experience, complaint management, contact centre operations, leading Training & Quality function. Skills: Strong understanding of OMNI-channel retail strategies, Chat, Email and Tele-sales, dialler functionalities and digital technologies etc Proven experience in driving sales and customer engagement across online and offline channels Familiarity with e-commerce platforms, CRM tools, and data analytics tools Excellent project management, communication, and leadership skills Strong analytical mindset with the ability to derive actionable insights from data Education: Graduate / Post Graduate with relevant experience
Posted 2 weeks ago
2.0 - 4.0 years
3 - 6 Lacs
Noida
Work from Office
Key Responsibilities: E-Commerce Platform Management: Manage and update product listings, descriptions, pricing, and images on the website and third-party marketplaces (Amazon, Flipkart, Shopify, etc.). Ensure website content is optimized for search engines (SEO) and user experience (UX). Work with developers and designers to enhance website functionality and user interface. Monitor stock levels and coordinate with inventory and logistics teams to ensure timely fulfillment of orders. Digital Marketing & Sales Optimization: Plan and execute e-commerce marketing campaigns, including Google Ads, social media ads, and email marketing. Collaborate with the marketing team to create promotional offers, discounts, and campaigns to boost online sales. Track and analyze website traffic, conversion rates, and other key performance metrics. Conduct competitor analysis to identify market trends and pricing strategies. Customer Engagement & Support: Manage customer inquiries, complaints, and feedback through online platforms. Work closely with customer support to improve response times and customer satisfaction. Implement strategies to enhance customer loyalty and repeat business. Analytics & Reporting: Use analytics tools (Google Analytics, Shopify Analytics, etc.) to monitor performance and identify areas for improvement. Generate reports on sales performance, website traffic, and campaign effectiveness. Provide insights and recommendations based on data analysis.
Posted 1 month ago
8 - 10 years
25 - 30 Lacs
Bengaluru
Work from Office
Roles & Responsibilities: Strategic Leader: Develop and implement a comprehensive sales strategy that aligns with our growth objectives and market opportunities. Execution Powerhouse: Lead the sales team to achieve and exceed revenue targets, driving key sales initiatives and optimizing the sales process. Market Expander: Identify and capitalize on new market opportunities, expanding our customer base and increasing market share. Operational Dynamo: Optimize sales processes, identify bottlenecks and implement solutions that enhance efficiency and drive performance. Trusted Confidante: Act as a key advisor to the management team, offering insights, anticipating challenges and helping make informed decisions that shape our future. Team Builder: Recruit, develop, and retain top sales talent, fostering a high-performance culture and ensuring the team is motivated and equipped to succeed Communication Champion: Manage internal and external communications, ensuring our sales message is clear, consistent and compelling. Prerequisite: Get-It-Done Attitude: You are a doer, not a talker. You thrive on taking ownership, driving projects to completion and exceeding expectations. Action-Oriented: You are proactive, resourceful and always looking for ways to improve. You don't wait for instructions; you take initiative and make things happen. Exceptional Communicator: Strong written and verbal skills, adept at building relationships, influencing stakeholders, and inspiring others to join our mission. Cool Under Pressure: Thrive in a fast paced, dynamic environment, juggling multiple priorities with ease and a can-do attitude. Experience: While experience is valuable, we are more interested in your drive, ability to execute and passion for making a difference. If you have a proven track record of achieving sales targets and driving growth, we encourage you to apply. The Opportunity: This isn't just a job, it's a chance to transform the F&B aggregator industry in the B2B space. You'll work directly with the CSO and the management team to drive growth, optimize sales operations and make a real impact on our business and our customers.
Posted 1 month ago
2 - 4 years
4 - 5 Lacs
Mumbai, Delhi / NCR
Work from Office
Role: Admissions Counselor Department: Admissions Location: Mumbai and Delhi Work Mode: 100% Work from Office Experience----0–2 years in counseling or sales (EdTech pref.) 2-8 years in counseling or sales (EdTech specifically) Required Candidate profile Lead Management & Conversion: Counseling & Coordination: Fee Collection & Vendor Coordination: Sales Optimization & Reporting.
Posted 1 month ago
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