Account Manager

About the Role:

Account Manager – Client Servicing

Key Responsibilities:

Client Servicing:

• Act as the primary point of contact for assigned clients; build and maintain strong, long-lasting client relationships.
• Understand client needs and deliver strategic and creative advertising solutions across multiple platforms (print, digital, social, ATL/BTL).
• Coordinate with internal teams – creative, media, strategy, and production – to ensure timely execution and delivery of campaigns.
• Develop clear and insightful client briefs and ensure alignment with brand goals.
• Manage project timelines, budgets, and deliverables efficiently and proactively communicate with stakeholders.

Business Development:

• Proactively identify and pursue new business opportunities across sectors.
• Build a pipeline of potential clients and partnerships.
• Prepare business pitches and proposals in coordination with the creative and strategy teams.
• Represent the agency in client meetings, industry events, and networking opportunities.
• Work closely with leadership to achieve revenue targets and strategic growth objectives.

Required Skills & Qualifications:

• 4–6 years of experience in a client servicing/account management role in an advertising/creative/branding agency.
• Proven experience in business development, sales, or client acquisition.
• Strong understanding of integrated marketing communication (IMC) and brand strategy.
• Excellent communication, interpersonal, and presentation skills.
• Strong organizational and time-management skills with the ability to manage multiple accounts and projects simultaneously.
• A problem-solver with a strategic mindset and an eye for detail.
• Passion for creativity, innovation, and delivering impact-driven campaigns.

Preferred Qualifications:

• Bachelor’s degree in Marketing, Advertising, Mass Communication, or a related field.
• MBA or a postgraduate degree in a relevant discipline is a plus.
• A well-connected individual in the advertising/marketing ecosystem will be an added advantage.