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5.0 - 10.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Job Summary: Drives the design chain value proposition by generating the greatest number of design wins in technologies and registrations for customers engaged in product design resulting in growing business. Interface with the engineering departments of customers and suppliers. Performs a variety of product, technical and engineering functions including but not limited to: pre/post sales support, research, design and development. Principal Responsibilities: Proactively develops and implements the technical sales account penetration strategy in each market presenting new products and technologies to current and potential customers; develop knowledge to uncover, understand, compare, and contrast the solutions (pre-component selection). Provide valuable participation in supplier/customer design review. Good understanding of customer needs relative to product(s), technology, direction, competition, design process and design cycle. Identify and develop relationships with all key technical decision makers and influencers in each account. Discover design requirements from the system level down to each individual element collaborating with the design, production and/or engineering departments to develop/execute technical strategies that help solve customer design challenges. Market supported lines to sales team by driving adoption of advocated solutions, with supplier partners, that meet customer needs and lead to increased design activity, design wins and sales growth. Proactively provides general application and product level sales training, proactively align with sales team in securing business. Communicate account calls with suppliers, account managers and/or inside sales. Identifies and tracks largest design opportunities from concept to production, utilizing all supplier resources to assure greatest potential for success. Creates presentations and other sales tools to enhance technical value and become a "trusted advisor" to both internal and external customers. Manages the product from beginning to end which involves communication and in-depth consultation with customers, sales and vendors. Research major industry players to be able to communicate to internal and external customers industry trends and directions. A thorough understanding of product lifecycles and the ability to design a full solution based on the customers expectation of product performance, lifecycles and total costs. Attend internal and external technical training to complete and maintain certification as necessary. Other duties as assigned. Job Level Specifications: Solid understanding of business, financials, products/services, the market, and the needs of assigned accounts. Understands emerging market trends and interdependencies impacting customers; leverages understanding to expand relationships with own customers. May be recognized as an expert in one area. Complexity is high (territory/account, products/services, sales or account management process). Requires developed sales expertise across a defined portfolio of products./services/accounts; applies expertise in a complex sales environment. Works independently or may lead teams to identify, pursue or manage accounts/opportunities with large size/strategic importance/risk of loss. Acts as a resource for colleagues with less experience; may serve as team lead and help develop colleagues and customers understanding. Has autonomy to set and negotiate product/service terms; plans own territory or account approach. Collaborates with team and leadership. Has direct contact with clients and decision makers; participates in team sales for major accounts. Leads the negotiations on medium-sized, complex accounts; plans own territory or account approach. Works within broad guidelines and policies to develop business with new and existing customers Work Experience: Minimum experience required is typically 5+ years with bachelors or equivalent. Its possible for a career salesperson to plateau for many years at this level. Education and Certification(s): Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained. Distinguishing Characteristics: Techno-Commercial Skills Aerospace & Defense Industry experience
Posted 1 week ago
5.0 - 10.0 years
8 - 12 Lacs
Bengaluru
Work from Office
Treasury Operations: Business Analyst Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies from the world s largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a large amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone s reach while doing the most important work of your career. Treasury Operations is integral to the strategy, execution and support of many Treasury Finance s core functionalities (bank account management, cash management, investment management, payments processing, risk management and compliance). We are seeking an exceptional candidate to join this growing team. As a Business Analyst, you will play a critical role in supporting the design, analysis, and improvement of treasury-related processes. You will work closely with engineering teams and process subject matter experts (SMEs) to identify inefficiencies and enhance operational workflows. Your responsibilities will include but are not limited to: Process Mapping and Optimization: Collaborate with Process SMEs to document and map current state finance processes, identifying inefficiencies and proposing improvements. Metrics Development: Own and build metrics to identify and track inefficiencies in treasury operations. Utilize a metric-driven approach to discover opportunities for improvement and process enhancement. Systems Support and Integration: Assist in the evaluation, selection, and implementation of treasury-related systems and processes including bank account management, liquidity forecasting, and cash management. Business Requirements Gathering: Engage with stakeholders across finance, operations, and IT to gather and document detailed business requirements for new systems, processes, and data tools. Business-as-Usual (BAU) Operations: Dedicate 30-50% of your time to BAU operations to gain hands-on experience with existing processes while actively supporting the transition of treasury operations from other regions to Bangalore. Testing and Implementation Support: Develop and execute test cases for new or updated finance systems and processes, providing post-implementation support to troubleshoot and resolve issues that arise. Communication Ownership: Take ownership of communication regarding the progress of initiatives aimed at improving treasury operations, ensuring transparency and engagement across teams and stakeholders. Continuous Improvement: Actively participate in continuous improvement initiatives related to finance processes, ensuring adaptation to changes in regulatory requirements, technology, and market conditions. Our ideal candidate will have: 5+ years of experience as a Business Analyst, ideally in Treasury, FinTech, Payments, or Financial Operations roles. Strong problem-solving skills and the ability to effectively manage complex, cross-functional challenges. Excellent communication skills, with the ability to collaborate effectively across business stakeholders, technical teams, and senior leadership combining listening, advising, advising, and explaining capabilities. A strong focus on continuous improvement and automation, demonstrating a passion for driving innovation within enterprise systems. Ability to thrive in a fast-paced, dynamic work environment while managing multiple priorities effectively. Strong analytical mindset with the ability to translate data into actionable insights. Proven track record in driving process changes and managing systems-based projects. Familiarity with cash management, liquidity, reconciliation, and financial risk concepts. Experience managing deliverables across multiple teams and balancing competing priorities. Familiarity with basic SQL, language prompt to understand data and insights. Nice to haves: Experience working in a high-growth or tech-enabled financial services company Familiarity with scripting languages like Python or R for data analysis Understanding of regulatory frameworks related to payment systems or treasury operations Prior involvement in system overhauls, ERP integrations, or custom tool development To apply, please include: A resume and LinkedIn profile. Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico and Bengaluru, India work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible. Team Treasury Job type Full time
Posted 1 week ago
4.0 - 9.0 years
14 - 18 Lacs
Mumbai
Work from Office
Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, execution focused, hungry and passionate about e-commerce, an experienced sales executive with a strong work ethicIf yes, this opportunity will appeal to you. Amazon Seller Services is an important division of Amazon Inc., a multi-national company headquartered in Seattle, USA. The division aims to help sellers grow their business by offering services, which leverage high quality Amazon capabilities. Amazon Seller Services is now looking to work with Indian retailers and offer them services, which will scale their business. See www.amazonservices.com for services offered in US & www.services.amazon.in for product details in India. As a Lead, Paid Account management with Amazon Seller Services India, you will have the exciting opportunity to deliver Amazon s offerings in India. You will be the face of Amazon to sellers registered with Amazon. Your success will be measured by the performance of your sellers and impact of sellers on creating a great customer experience for buying consumers. The ideal candidate will possess a demonstrated ability to think strategically about business, product, and e-commerce challenges, with the ability to build and convey compelling value propositions to sellers of particularly small sizes. To be successful in this role, you will need to have superior people management and customer interfacing skills and demonstrate ownership, analytical ability and an eye for detail. Operating in a fast-moving and sometimes ambiguous environment you will work autonomously taking full control and responsibility for achieving business objectives. This role provides opportunities to develop original ideas, approaches, and solutions in a competitive and ever-changing business environment. Roles and Responsibilities: Manage seller/category level goals through relevant business insights. Build and execute category level growth plans that cover key business opportunities for the seller and Marketplace. Set the vision, direction, and culture of the team by managing individual and team performance expectations and goals. Provide individual coaching feedback sessions, and frequent one-on-ones that focus on performance, attendance adherence and career development. Serve as a leader and point of contact for escalated sellers and provide support and resolution on time Partner and communicate with stakeholders to ensure a consistent employee/seller experience is achieved. Lead team meetings focused on team performance, policy and site updates, and team-building activities. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller s current business and future opportunities. Publish recommendations and action plans based on data More than 4 years of experience in Account Management / inside sales and last 2 years in People Management. Post-graduation is Preferred. Experience in an analytical, results-oriented environment with external customer interactions. Proven ability to manage the business by the numbers . Must be metrics-driven. Experience in developing, directing, and managing a group of individuals including managing career growth. Experience in developing and implementing new strategies and procedures. Experience devising and communicating administrative and procedural decisions. Experience working with e-commerce, SME retailers, advertising, or media. Experience in organizing, prioritizing and scheduling work assignments. Experience developing, planning, and implementing short and long-range goals (both for individuals and for the team). Passion for delivering a positive Customer experience. Experience in performing ambiguous tasks without guidance and support. Excellent verbal and communication skills
Posted 1 week ago
3.0 - 8.0 years
15 - 17 Lacs
Bengaluru
Work from Office
About the Role Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendors for Amazon Retail US. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. You will engage directly with Amazon s vendors and multiple internal teams to enable Amazon s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Business Growth Success will be measured by the performance of your task and deliverables on input metrics. Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. Identify new opportunities across a large number of brands, develop and execute project plans. Relationship Management Build and cultivate relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Bachelors degree Experience analyzing data and best practices to assess performance drivers 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication
Posted 1 week ago
8.0 - 10.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Group Description Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the worlds most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity Opportunity to manage clients/accounts within a software delivery organization providing post-production support services, delivering requisite SLAs, facilitating their requests for change, service issues, SLA uptimes, reporting and strengthening the client relationship. We will be servicing for clientele in the North America, South America and Caribbean region. Junior Service Delivery Managers (Jr.SDM) will work closely under the Service Delivery Manager (SDM) and together are the key account contacts for day to day management of our clients; they will work with the client to provide a consistently high level of service delivery across all areas of business as-usual interaction. Jr.SDM will manage a mixture of large and small banking clients. Manage the client relationship from a service quality and operations perspective and ensure Oracle delivers to its service level agreements at minimum. Act as the client advocate on operational and service management matters. Lead customer interaction on service-related issues and orchestrate actions within Oracle to ensure quick resolution. Be commercially minded and work in close proximity with the account management team to position Oracle strongly for business retention, contract renewal and service extension. Have an understanding of both the business and technical aspects of working with the client. Your Responsibilities Your responsibilities include: Work in liaison with SDM for the accounts assigned. Have a detailed knowledge of the services provided to each account. Understand the effect a service outage may have from the client perspective. Be responsive to the client in any and all requests or issues. Serve as an escalation point for customer concerns if/when they arise Act as an escalation point for issues reported into the Technical Teams. Provide weekly/monthly client reports on service requests and issues. Hire, train, coach & develop team members Update ticket tracking systems for requests and issues (ensuring client visible comments are accurate, relevant and dated correctly). Liaise with technical teams for most recent updates and gain an understanding of the outstanding deliverables. Ensure timescales are within reach and if not update reports to reflect Oracle ability to deliver. Hold weekly/monthly meetings with client both in person (If required) and by conference call. Document meeting minutes and outcomes and ensure actions are completed. Timely and escalated where needed to line management. Ensure any change of scope is referred-back to the account manager for billable services. Ensure tasks are allocated and being progressed effectively. Build relationships and rapport with key client contacts. Become internal expert on supporting FLEXCUBE software Enforce standard methodologies, processes and tools Help develop account strategy and plan that best leverages company s resources and strategies to meet customer expectations Your Qualifications 8 to 10+ Years of Experience in financial services project. Effective verbal and written communication skills in English Excellent people management skills; experience in setting up and nurturing teams. Ability to form sound relationships with customers and build trust / rapport. Ability to work proactively to develop the relationship. Ability to respond appropriately to client queries and deal with complaints. Ability to anticipate client needs and to exceed expectations. Must be able to work within a matrix organization - balancing the needs of the customer and LOB initiatives and goals Ability to make decisions, such as prioritize relationships to develop, negotiate with customers and overcome obstacles Ability to prioritize, organize and manage a complex and sometimes conflicting workload, and to work well under pressure. Identify, manage and resolve complex issues, preventing escalations, where possible Manage, negotiate and resolve project risks effectively Enthusiastic and self-motivated Soft/Behavioral Skills Works under pressure and can manage SLA s Customer-friendly communication and attitude Strong analytical skills, attention to detail - a problem solver Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines Leader and team player Create an open, honest, accountable and collaborative team environment Experience 10+ Years of Experience in financial services projects. Experience of managing teams (comprising of remote teams) and proven managerial records is an added plus. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment Ready for on call support during off business hours on a need basis Team player Your Responsibilities Your responsibilities include: Work in liaison with SDM for the accounts assigned. Have a detailed knowledge of the services provided to each account. Understand the effect a service outage may have from the client perspective. Be responsive to the client in any and all requests or issues. Serve as an escalation point for customer concerns if/when they arise Act as an escalation point for issues reported into the Technical Teams. Provide weekly/monthly client reports on service requests and issues. Hire, train, coach & develop team members Update ticket tracking systems for requests and issues (ensuring client visible comments are accurate, relevant and dated correctly). Liaise with technical teams for most recent updates and gain an understanding of the outstanding deliverables. Ensure timescales are within reach and if not update reports to reflect Oracle ability to deliver. Hold weekly/monthly meetings with client both in person (If required) and by conference call. Document meeting minutes and outcomes and ensure actions are completed. Timely and escalated where needed to line management. Ensure any change of scope is referred-back to the account manager for billable services. Ensure tasks are allocated and being progressed effectively. Build relationships and rapport with key client contacts. Become internal expert on supporting FLEXCUBE software Enforce standard methodologies, processes and tools Help develop account strategy and plan that best leverages company s resources and strategies to meet customer expectations
Posted 1 week ago
5.0 - 8.0 years
20 - 25 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Are you passionate about building relationships and ensuring customer success Do you love collaborating with teams to solve complex problems Join our highly skilled Customer Success Team! We are transforming our Customer Success with a defined vision. Managers facilitate product adoption, strengthen relationships, and boost renewals. They align solutions with business objectives, establish success milestones, and leverage a Success Management platform. Engagement identifies growth opportunities, mitigate churn, and enhances metrics, including adoption, renewal rates, and profitability. Partner with the best As a Customer Success Manager, you will build lasting client relationships to ensure satisfaction and success. Youll engage with customers, understand their needs, and provide strategic guidance. Your focus is on fostering long-term partnerships and delivering exceptional customer experiences. As a Customer Success Manager, you will be responsible for: Being the primary trusted point of contact to key customer stakeholders, building relationships and customer success Managing daily account ownership, conducting meetings (in-person & remote), addressing escalations, and leading QBRs. Increasing solution adoption by partnering with customer stakeholders on product usage optimization, enablement & relevant event participation Creating success plans to help customers adopt and operationalize Akamai products, achieving their business objectives Monitoring customer health and usage to identify risks to adoption, renewals and expansions Contributing to optimal conditions for successful renewals and account growth while partnering with the Sales team Do what you love To be successful in this role you will: Have 5 - 8 years of relevant experience and a Bachelors degree or its equivalent Demonstrate experience in Account Management, Customer Success, Pre-Sales, Professional Services, IT Consulting, or Tech Support. Have solid technical understanding of internet & cloud computing, content delivery & cybersecurity technologies. Demonstrate customer focus, leveraging customer-facing experience, organizational, problem-solving, and analytical abilities. Have proven ability to build and maintain long-term, strategic client relationships, including engagement with C-level executives. Demonstrate excellent listening, communication, presentation skills; focus on outcomes with a growth mindset. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clientsCome join us and grow with a team of people who will energize and inspire you!
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
DLIFE HOME INTERIORS is looking for Assistant Client Manager (Ahmedabad) to join our dynamic team and embark on a rewarding career journeyClient Relationship Management: Build and maintain strong relationships with clients to understand their needs, objectives, and challenges. Act as the primary point of contact for clients, addressing their inquiries, resolving issues, and ensuring overall client satisfaction.Account Management: Develop and execute strategic account plans to meet client goals and maximize client retention. Identify upselling and cross-selling opportunities to expand business with existing clients. Collaborate with internal teams to deliver high-quality products or services that meet client expectations.Needs Assessment and Solution Development: Conduct thorough needs assessments and analysis of client requirements. Collaborate with clients to understand their business objectives and challenges. Propose appropriate solutions, products, or services that align with client needs and add value to their business.Project Management: Coordinate and manage client projects to ensure successful delivery within agreed timelines and budgets. Collaborate with cross-functional teams, including sales, operations, and technical teams, to ensure smooth project implementation and client satisfaction.Client Communication: Establish effective and proactive communication channels with clients. Provide regular updates on project progress, deliverables, and key milestones. Keep clients informed about industry trends, relevant insights, and opportunities that could benefit their business.Revenue Growth and Sales Support: Collaborate with the sales team to identify new business opportunities within existing client accounts. Assist in the development of sales strategies, proposals, and presentations to pitch new solutions or services to clients. Participate in client meetings, presentations, and negotiations as needed.Contract Management: Manage contract renewals, extensions, and amendments with clients. Ensure contracts are properly executed and aligned with agreed terms and conditions. Collaborate with legal and finance teams to address contractual issues or concerns.Client Retention and Satisfaction: Monitor client satisfaction levels, gather feedback, and address any concerns or issues promptly. Implement strategies to enhance client loyalty and retention. Continuously seek opportunities to exceed client expectations and deliver exceptional customer service.Market and Competitor Analysis: Stay updated with industry trends, market dynamics, and competitor activities. Conduct competitive analysis to identify opportunities for differentiation and recommend strategies to strengthen the client's position in the market.Reporting and Analytics: Generate regular reports and metrics on client performance, revenue growth, and other key performance indicators. Utilize data and analytics to identify trends, patterns, and areas for improvement in client management and account performance.
Posted 1 week ago
5.0 - 8.0 years
13 - 18 Lacs
Madurai, Tiruppur, Salem
Work from Office
Kuoni Tumlare , we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japan specialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world. Job Overview: We are looking for an experienced Business Development/ Sales Manager with expertise in B2B (travel domain) in Kolkata. In this role, you will be responsible to connect with B2B agents and expand our Destination Management Business in the East India Region. Location- Remote/ WFH (Based in Chennai or Bangalore. Preferably Chenai). However, this role will demand business travel both locally and PAN India. Key Responsibilities: Expanding Kuoni Tumlare DMC (Destination Management) business and presence in South India Region - Tamil Nadu & Karnataka. Development of Incentive/Leisure/Ad hoc group business. Account management of existing Key client. Working closely with internal stake holders to ensure excellent service delivery. Working closely with AR (Accounts Receivables) team for timely collection of payment. Closing of business as per designated budget & guidelines. Reporting to Country Manager. Job Requirements 5 to 8 years of experience in B2B Sales in Travel Domain. Existing/Active relationship with agents based in South India Region - Tamil Nadu & Karnataka. Europe DMC (Destination Management) experience will be preferred. Sales driven & go getter attitude. Excellent presentation and communication skills in English (both verbal & written). Local language (Tamil/ Kannada) is must Well versed with the specified market. Strong interpersonal skills. Based in Chennai/ Bangalore. Preferably Chennai. Keen on traveling local and PAN India as per business needs. Competencies of the role holder: A team player, willing to get involved in broader issues, with a key focus on solving the requirements. A collaborative self-starter with hands-on experience and a can-do attitude. A pragmatic approach and the ability to address and solve challenges within a dynamic global environment. Having a pragmatic approach and the ability to address and solve challenges within a dynamic global environment. Focusing on accuracy and details while working towards multiple deadlines. Open-minded and with positive attitude, but also critically challenging existing processes and practices. A disciplined thinker and analytical problem solver who has the capacity to manage complex issues and develop effective solutions in a timely fashion.
Posted 1 week ago
2.0 - 7.0 years
5 - 6 Lacs
Amritsar
Work from Office
The Marketing Assistant Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Manager of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role assists with building deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR 4-year bachelors degree in Marketing, Public Relations, Business, or related major; no work experience required. CORE WORK ACTIVITIES Hotel Marketing and Advertising Assists with the execution of the annual marketing plan to budget . Provides support to Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. Works with advertising agency on the tactical advertising campaigns creative and media plans, particularly for food and beverage promotions. Assists with the management of F&B media schedules email marketing and display advertising. ; Stays informed about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. Helps verify that all advertising for the hotel in digital channels is in alignment with brand voice. Social Media Content Management Supports facilitation ofsocial media engagement and updating content in local digital channels (eg, hotel website, travel sites). Assists with promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. Public Relations and Visual Asset Management Participates in the development of comprehensive PR plan per quarter along with agency; Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. Manages assigned accounts as per the media account management system. Assists with writing and distribution of all press releases for property events, promotions, and outlets. Supports execution of hotel sponsored events, community/government relations activities, and press promotional activities. Helps manage external vendors and media agencies; Assists with review of PR leads from the continent PR Leader regarding which are the best media to promote the hotel. Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. Assists with photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. May serve as a point of contact for regionally approved local photographers for food, amenity, and property imagery. Direct Marketing and Collateral Development Assists with coordination and execution of Hotel and F&B printed materials. Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. Supports the production of all property, F&B display, and temporary signage in hotel public areas. Assists with the execution of F&B direct marketing activities. Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA). General Assists in the development, co-ordination and execution of all communications activities. Helps with the publication of hotel s newsletter(s). Supports communications duties and functions as deemed necessary. Assists in the liaison and execution of joint F&B promotions. Works with the Manager of Marketing and Communication to verify the Hotel s website and related websites are updated on a regular basis. Provides marketing assistance and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends. Performs other reasonable job duties as assigned by manager. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Posted 1 week ago
4.0 - 8.0 years
7 - 11 Lacs
Gurugram
Work from Office
Become a champion for meaningful progress. . . Job Description: Dentsu is a network designed for what s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands: Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms. iProspect , is a global digital-first end-to-end media agency. Its unmatched mix of media strategy and storytelling with digital expertise and audience knowledge defines the new territory of performance-driven brand building. By delivering human-centric solutions, iProspect accelerates growth for the world s most iconic brands working across a network of more than 8, 000 media and performance specialists throughout 93 global markets. Operating in over 145 markets worldwide with more than 66, 000 dedicated specialists and partnering with 95 of the top 100 global advertisers our collective vision is to be at the forefront of people-centered transformations that shape society. Key responsibilities: Provides day to day implementation, optimization and upload of client campaigns through direct input and supervising junior staff Liaises with vendors and third party reps to maintain and develop relationships and build knowledge of new features and betas Interprets performance reports to provide actionable insights and analysis to meet campaign objectives Coaches and develops junior staff, supervising their projects and day to day activities Builds strong relationships across client services team and with client Become a champion for meaningful progress: Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures. If you want to belong to a one global network where opportunities are limitless - we look forward to welcoming you. Sound exactly like the sort of role for youApply now!!! Location: Gurugram Brand: Iprospect Time Type: Full time Contract Type: Permanent
Posted 1 week ago
5.0 - 11.0 years
8 - 12 Lacs
Chennai
Work from Office
The purpose of this role is to implement and execute Display campaigns, in line with the agreed strategy, to maintain, develop and exceed client performance targets. Job Description: Key responsibilities: Manages and executes display campaigns including, but not limited to account setup, organisation and management Audits, reviews and analyses reports, leads optimisation efforts to meet campaign objectives Leads creative services initiatives including creative specifications and competitive analysis Contributes to weekly client calls Monitors industry changes and translates those changes into actionable recommendations Builds strong relationships across client services team and with client Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent
Posted 1 week ago
7.0 - 9.0 years
11 - 15 Lacs
Pune
Work from Office
Key Result Areas Supporting Actions To build an ecosystem that would assess/ recommend/ decision the viability of credit lending proposals based on institutionalized processes and dynamic market information The role needs to mitigate the title risk in retail loan proposals/facilitate the approving authority to take decision on the proposal. To be responsible for ensuring the legal assessment, approval and recommendation of all retail/ prime/affordable/CF proposals. Reviewing of PDD/ escrow, maintaining MIS and monitoring of exceptions. Formulation of product/policy/procedures by interacting with internal/external stakeholders in the field of legal due diligence during the entire life-cycle of loan portfolio. Guiding the business/credit/risk team on the referrals/ escalations on a day-to-day basis. Providing guidance on the exceptional events, conflict management, strategic decision on the Company s approach on given situations. Preparation/maintenance of legal/collateral acceptance policy & procedures. To be responsible for APF legal vetting, CF proposal legal vetting, drafting of covenants specific to transaction/s, upkeeping of Retail legal agreements, procedures & drafts. Drafting of Legal documentation and releasing EVs for execution within shortest TAT and driving entire LDD process with external empanelled lawyers. To develop formats and norms for approval, ensure their ratification within the team and from approval authorities in the system and institutionalize the prescribed process To engage with various business units (credit, operations, collections, sales, Channel partners, DSAs and other distributors) for optimizing the business opportunities and imparting required trainings. To suggest measures for ensuring workability of the loan proposals to the RMs, keeping risk in check like suggesting risk mitigation for the identified risks. To draft or vet and negotiate, with precision and as per applicable laws, regulations and judgments, contracts , undertakings or documents with vendors, service providers, lenders, co-lenders, other financial institutions and other third parties To ensure efficient Turnaround time (TATs) for validating the proposals To ensure TAT within SLAs for panel advocates on title opinion reports, search reports, deferral/escrow account management. To effectively deploy processes and mechanisms for ensuring high quality TATs for validating lending proposals & share the same with all concerned To liaise with the credit committee and pricing committees for closing the approval process after validation from risk To ensure prompt resolution/ explanation of queries raised by sanctioning authorities. To recommend delegation authority to zonal, regional and local teams To regularly provide inputs for new products, processes & credit lending norms To provide inputs and suggest amendments for newer Product Policy, Processes to be adopted keeping the current regulatory and compliance environment To ensure that the team stays abreast of all the latest developments in the lending space. To undertake improvements in approval notes and other processes to meet dynamic market environment and needs of new customer segments To perform portfolio monitoring and analytics for effective risk monitoring Analysis of non-recoverability of loan due to defective title, possession issue, builder disagreement, TPA issue, sale deed defects, Failure in security creation in takeover accounts, seller BT accounts, gap identification and fixing of responsibility, action/s to be taken etc. Continuously take steps to change the strategies according to the portfolio behaviors in terms of sectors/geographies etc. To review the covenants of loan proposals at frequent intervals and undertake action for serious deviations. To review reports and analytics on repayment schedules, covenant monitoring, modification in terms and loan sanction, etc Protect from potential loss on the credit portfolio by detecting early warning signals of deteriorating risks and advising these to the various business units and senior management. To work closely with the collection team and legal team to take action against defaulting parties Addressing the need of Stakeholders Collaborating and dealing with various internal & external stakeholders to address their needs in terms of portfolio quality, monitoring and adherence to the regulatory norms. ECL Management Continuously keeping a track of ECL cost and requirements as per the external & internal guidelines. To construct, monitor and highlight MIS To design MIS templates, monitor their data analysis and accumulation and ensure that key parameters are highlighted to all concerned stakeholders. To work towards skill enhancement and team building To guide teammates for better customer acquisition & provide them best-in-class knowledge on selection norms, new ways of proposal analysis & new concepts Inculcating a risk culture across the business group (i. e. ) the risk team, credit team, Technical team and the sales team.
Posted 1 week ago
0.0 - 1.0 years
3 - 6 Lacs
Pune
Work from Office
We are looking forward to hire Salesforce Professionals in the following areas : Experience 0-1 Year Provide quality deliverables. Analyzing and understanding the requirements, develop the technical solution to the requirements. Analyze requirements and develop technical solutions aligning to Salesforce best practices. Required Technical/ Functional Competencies Platform Development: Basic knowledge of APEX Coding, Trailhead completion w. r. t. APEX, Lightening Super badge Completion of Trailheads & Badges related to Salesforce Platform Development Skills. Sales Cloud: Basic knowledge of Sales Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Account Management, Contact Management, Lead Management, Web to Lead, Opportunity Management, Order Capture, Forecasting, Territory Management, Reports, Dashboards Completion of all the Sales Cloud Trailheads & Badges. Experience Cloud: Basic knowledge of Experience Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Salesforce Community/Portal Configurations, Partner &/or Customer Onboarding, Lead Management, Account Management, Opportunity Management, Case Management, Article & Content Management, Standard & Custom Template Usage, Reports, Dashboards. Completion of all Experience Cloud Trailheads & Badges. Service Cloud: Basic knowledge of Service Cloud Modules & Functionalities like: Salesforce Declaratives & Configurations, Account Management, Contact Management, Case Management, Web to Case, CTI Integration, Social Channels, Omnichannel, Entitlements & SLA Management, Article & Content Management, Reports, Dashboards. Completion of all the Service Cloud Trailheads & Badges. Any Industry Clouds: Basic Understanding of any of the Salesforce Industry Clouds: B2B eCommerce, B2C eCommerce, Marketing Cloud (B2C Marketing), Pardot (B2B Marketing), Field Service Lightening/ServiceMax, HealthCloud, FinanceCloud, CPQ, Consumer goods Cloud etc. Completion of Trailheads & Badges for any of the Salesforce Industry Clouds. Required Behavioral Competencies Accountability: Takes ownership for and ensures accuracy of own work, meets deadlines, and asks questions about possible gaps to ensure clarity of ownership. Agility: Demonstrates a willingness to accept and embrace differing ideas or perceptions which are beneficial to the organization. Collaboration: Participates in team activities and reaches out to others in team to achieve common goals. Communication: Effectively communicates in written and oral form, well-organized thoughts to others. Speaks openly and honestly with all employees. Drives Results: Demonstrates a "can do" attitude and is willing to stretch self to achieve and exceed defined goals/targets. Certifications Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture
Posted 1 week ago
2.0 - 5.0 years
8 - 9 Lacs
Hyderabad, Pune, Chennai
Work from Office
No. of Positions 01 Education BS/BA degree or equivalent is required, Master s degree, or equivalent, in a related field (HR, MBA, Learning & Development) is preferred, 3+ years of experience into Technical Recruitment with Product companies or RPO experience. Immediate Joiners will be preferred. Experience 2-5 years technical, university or MBA recruiting and/or recruiting experience in a results-oriented environment Job Responsibilities Provide inputs and take accountability to manage the HR functions (HR Operations, Compensation, Learning and Development, Talent Management, Employer Branding); conceptualizing and implementing programs. Recruitment- Relationship Management- Develop visibility and build relationships with key university stakeholders to successful implement the campus engagement strategy Candidate identification & tracking Attract, track, report and close on the highest quality candidates creating a pipeline of talent to fulfil hiring needs. Overall excellent candidate experience, both from a timing and quality in execution standpoint to enhance candidate and hiring manager satisfaction. Candidate placement efficiently evaluate entry level candidate competencies and match candidate interests/talents with hiring needs through interviews and assessment centres; Consolidate feedback on experience and provide summary across all programs. Managing recruitment and communication with global stakeholders preferred Can play the role of a HR/talent management consultant, someone who has good knowledge by HR best practices, compensation, induction and orientation in GICs in India. Account Management Headcount management partner with Talent Acquisition, HR and business partners to influence work force plans; collect, create and manage corresponding university requisitions for current and long-term talent needs Strategic advisory consultative trusted advisor with business, identify business hiring needs and collaboratively consult on topics such sourcing strategies, hiring trends, candidate attraction and interview best practices; build strong connections with key stakeholders in the company, both globally and locally; Advise on intern program planning, development and execution Partnerships/Training Provide program guidance to stakeholders on college candidate experience from beginning to end; coaching business group partners on a variety of recruiting activities including candidate pool, diversity strategies, technical presentations and candidate interviewing; Desired Skills Demonstrable experience and expertise managing multiple candidates and developing recruiting strategies. Ability to meet or exceed talent acquisition metrics including individual productivity targets, diversity and client & candidate satisfaction. Team player, highly responsive and customer focus orientated and strong organizational and planning skills. Strong project management experience preferred; primarily focused on owning and delivering on complex projects from beginning to end. Strong interpersonal, written and oral communication skills Language fluent English
Posted 1 week ago
2.0 - 4.0 years
10 - 12 Lacs
Pune
Work from Office
Regal Rexnord Corporation (RRX) is approximately a $6.2B publicly traded global manufacturer of electric motors and controls, electrical components, and power transmission products serving customers around the world in the general industrial, consumer, commercial construction, food beverage, and alternative energy end markets, among others. Regal Rexnord sells its products and solutions to OEMs, through distributors, and directly to end-users. The company has approximately 36,000 global associates with significant operations in the US, Mexico, Europe, China, and India. The headquarters for Regal Rexnord is in Beloit, WI. At Regal Rexnord, our business purpose is to create a better tomorrow by energy-efficiently converting power into motion. For us, this means creating innovative solutions while focusing on both customer needs and our commitment to sustainability. Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, age, ancestry, national origin, marital status, citizenship status (unless required by applicable law or government contract), disability, or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. Position Summary: The Application Engineer I will support Customers, Sales, Customer Service, Product Management, and Product Engineering. In this role, the Application Engineer I is responsible for managing questions asked by internal or external customers. This means independently providing solid technical answers to the more basic questions and requests. Additionally, other supportive Application Engineering tasks will be part of the job. This position will be working in an international and multi-cultural, industry-focused environment. Major Responsibilities: Product Interchanges: Provide the optimum technical alternative for competitors products or products that are no longer active in our own portfolio. Product Advice: Provide customers with assistance for product selection for unique, special, or technical applications. Quote Support: Prepare formal proposals covering the correct application for assigned products for inquiries requiring standard, modified, or special products to meet customer specifications and/or requirements. Complaints Management: Support the Quality Notification process; collect complete information/samples. Marketing: Contribute to promotion and advertising activities. Provide content for Engineering literature (engineering manual, data sheets) and use of tools (calculation program). Product Management: Collect Voice of Customer related to potential product improvements and new products, based on unmet needs. Support the preparation of product launches. Support Product Line Simplification activities. Account Management: Establish and maintain excellent relationships with internal/external customers. Helpdesk Organization: Collaborate with the EMEA Application Engineering team to ensure the management of the Technical Helpdesk is flawless and that visiting the Helpdesk is a positive customer experience. References: Collect information about applications for reference: Customer location, application, and product info. Solve routine problems with an aptitude for solid problem-solving skills. Assist in creating design documents, installation instructions, customer data sheets, etc. Communicate effectively and professionally with cross-functional teams and customers. Perform other duties and responsibilities as required. Required Education / Experience / Skills: Bachelor s degree in mechanical engineering from a reputed college with a good academic record. Experience: 2 to 4 years of experience in application engineering for any industrial products like bearings, couplings, gearboxes, pumps, material handling equipment, or machine tools. Knowledge/experience of the Food Beverage Industry and/or conveyor systems is a plus. Work experience in Application Engineering or a similar role is a plus. A self-managed and self-motivated individual with strong ownership and commitment who excels in a global team environment. Customer-oriented with a problem-solving mindset. Ability to review and interpret technical drawings and specifications. Knowledge of any CAD tool: 2D - AutoCAD/Draftsight 3D - SolidEdge, SolidWorks, Creo, Autodesk Inventor Working experience with any ERP and PLM will be an added advantage. Competent in Microsoft computer skills (Excel, Word, PowerPoint). Strong technical and analytical skills with great attention to detail; disciplined. Self-motivated, capable of working with minimal supervision and with a sense of urgency. Fluent in spoken and written English, and preferably at least one additional modern language is a plus. Flexible working schedule, available to support colleagues and customers after regular business hours. Travel: less than 20%. Language: English. About Regal Rexnord Regal Rexnord is a $6.5B publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools. The Company s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture. Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.
Posted 1 week ago
2.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More about the role: Burson India team is looking for a Senior Executive-Sales for our Bengaluru office. As a Senior Sales Executive you are expected to understand the concept of selling preferably Media or PR and will be expected to meet revenue targets and work on a portfolio of clients. What youll do: New Business Development Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution. Accountable for collection of accounts receivables. Retention of and upselling to existing clients. Participates in new business brainstorming and drafting new business proposals. Takes part in new business pitches and presentations to new business prospects. 2 . Account Management Understanding and managing the scope of work. Manage client programs and ensure they are kept within budget. Ensure that all activities carried out for clients are documented and status reports are submitted. Oversees account administration duties such as billing, and activity reports are completed correctly and on time. 3.Customer Focus Dedicated to meeting the expectations of internal and external customers. Get first-hand customer information and use it for improvements in products and services. Establish and maintain effective relationships with customers and gain their trust. Leverage the research tools available 4.Creativity Comes up with new and unique ideas. Easily makes connections among previously unrelated notions Experience that contributes to success: 2-3 years of sales experience in the media/service industry with a can-do attitude and passion for learning. You belong at Burson: Our vision is for Burson to be the leading academy company for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That s why it s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view your talent is what makes you a #BursonPerson, and it s how we deliver exceptional results for our clients, together. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think its a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Posted 1 week ago
2.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More about the role: Burson India team is looking for a Senior Executive-Sales for our Mumbai office. As a Senior Sales Executive you are expected to understand the concept of selling preferably Media or PR and will be expected to meet revenue targets and work on a portfolio of clients. What youll do: New Business Development Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution. Accountable for collection of accounts receivables. Retention of and upselling to existing clients. Participates in new business brainstorming and drafting new business proposals. Takes part in new business pitches and presentations to new business prospects. 2 . Account Management Understanding and managing the scope of work. Manage client programs and ensure they are kept within budget. Ensure that all activities carried out for clients are documented and status reports are submitted. Oversees account administration duties such as billing, and activity reports are completed correctly and on time. 3.Customer Focus Dedicated to meeting the expectations of internal and external customers. Get first-hand customer information and use it for improvements in products and services. Establish and maintain effective relationships with customers and gain their trust. Leverage the research tools available 4.Creativity Comes up with new and unique ideas. Easily makes connections among previously unrelated notions Experience that contributes to success: 2-3 years of sales experience in the media/service industry with a can-do attitude and passion for learning. You belong at Burson: Our vision is for Burson to be the leading academy company for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That s why it s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view your talent is what makes you a #BursonPerson, and it s how we deliver exceptional results for our clients, together. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think its a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Posted 1 week ago
0.0 - 2.0 years
3 Lacs
Mumbai, Navi Mumbai
Work from Office
Be the primary point of contact for our Business-to-Business customers through Calls, Email & Chat. Provide timely, accurate, and professional support while maintaining service-level agreements (SLAs). Take full ownership of each interaction with proactive problem-solving and excellent customer service. Handle sensitive issues with a positive and empathetic approach, always portraying the brand in a positive light. Maintain customer records and call documentation in our systems with precision. Meet performance metrics such as quality, productivity, attendance, and first-contact resolution. Suggest process improvements and flag recurring customer issues through proper channels. Good verbal and written communication skills in English. Strong customer service mindset with good communication skills. Ability to empathize with customers, manage time effectively, and work independently. High school diploma or equivalent and above. 0-2 years of experience (freshers welcome!). Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com
Posted 1 week ago
2.0 - 3.0 years
4 Lacs
Ahmedabad
Work from Office
About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asias largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio of hotels, resorts, and palaces. Careers at IHCL At IHCL, we believe our employees are our greatest asset. We are committed to fostering a dynamic work environment that encourages innovation, collaboration, and personal growth. Join us in creating memorable experiences and shaping the future of hospitality. Explore exciting career opportunities with us and be a part of a vibrant team that values passion, excellence, and diversity. Job Objective To maximize revenue and drive business growth for the hotel by identifying, developing, and maintaining relationships with key clients, negotiating and closing sales deals, and providing exceptional customer service to ensure high levels of customer satisfaction and loyalty. Essential Job Tasks Prospecting and Lead Generation, Sales Calls and Meetings, Sales Proposals and Presentations, Negotiations and Contracting, Account Management, Market Research and Intelligence, Collaboration with Other Departments, Sales Reporting and Analysis, Client Entertainment and Hospitality, Budgeting and Forecasting, Competitor Analysis, Sales Technology and Systems, Ad-hoc Projects. Areas of Responsibility 1. Revenue Growth: Achieve and exceed monthly, quarterly, and annual sales targets, contributing to the hotels overall revenue growth and profitability. 2. Client Relationships: Build and maintain strong relationships with existing and potential clients, including corporate accounts, travel agencies, and individual customers, to increase repeat business and referrals. 3. Sales and Marketing: Develop and implement effective sales strategies, identify new business opportunities, and collaborate with the marketing team to promote the hotels products and services and market visits (sales calls). 4. Customer Service: Provide exceptional customer service, ensuring that all clients receive personalized attention, timely responses, and tailored solutions to meet their needs and exceed their expectations. 5. Market Intelligence: Stay up-to-date with industry trends, competitor activity, and market conditions, using this knowledge to inform sales strategies and stay ahead of the competition. 6. Collaboration: Work closely with other hotel departments, including reservations, events, and operations, to ensure seamless delivery of services and to identify opportunities for cross-selling and upselling. 7. Reporting: Provide regular sales reports and insights to the hotel management team, highlighting successes, challenges, and areas for improvement. 8. Debtors Management: Extend event credit strictly in accordance with the prescribed policy, and actively reduce and maintain debtor days within the hotels defined standards. 9. Compliance: Ensure strict adherence to TPAM, aligning all sales activities with the specified guidelines, revenue models, and contractual obligations, while maintaining transparency and accountability. Attributes/ Essentials/ Other Information Communication, Interpersonal skills, Creativity, Knowledge of catering industry trends, drive and determination to improve standards and profitability. strong customer service orientation. Required Qualifications A degree in Hospitality Management Work Experience Minimum of 2 - 3 years of experience in Sales department and hospitality industry Languages Needed in Position Proficiency in english. Key Interfaces- External Key Interfaces- Internal Behavioural Competencies Process Excellence Result Orientation Collaborative Engagement Change Championship Growth Mindset Guest Centricity Personal Effectiveness Equal Opportunities Employment at IHCL At IHCL, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage all qualified individuals to apply and join our team, where every voice is valued and respected.
Posted 1 week ago
5.0 - 7.0 years
9 - 13 Lacs
Hyderabad, Bengaluru
Work from Office
Do you ever wonder what happens inside the cloud DigitalOcean, headquartered in New York and Cambridge, is a fast-growing technology company serving a thriving and passionate global community of developers. Our mission is to simplify cloud computing for every developer. We tackle some of the most complex and exciting technological challenges at a scale few companies can match. We want people who are passionate about driving growth and maximizing value for customers DigitalOcean is seeking a Senior Growth Account Manager who will play a critical role in expanding relationships with our existing customers and unlocking their full potential with our products and services. The ideal candidate will focus on driving account growth through strategic planning, identifying and acting on upsell and cross-sell opportunities, and ensuring maximum satisfaction and value realization for each customer. What You ll Be Doing: Account Growth: Own and grow a portfolio of existing customer accounts by developing and executing tailored strategies that align with customer needs and drive revenue expansion. Onboarding and Engagement: Onboarding process for new accounts to ensure a seamless start, setting the stage for long-term growth. Maintain consistent, meaningful engagement through regular check-ins, updates, and meetings. Primary Point of Contact: Serve as the main relationship manager for business and high-value customers, focusing on nurturing long-term, trust-based partnerships that foster growth. Growth-Oriented Collaboration: Work closely with support teams to identify opportunities for account growth, including contract renewals, feature adoption, upsell, and cross-sell initiatives. Customer Success & Retention: Drive customer retention by understanding customer goals, offering solutions tailored to their needs, and ensuring they derive maximum value from DigitalOceans offerings. Feedback and Advocacy: Act as a customer advocate by collecting and relaying feedback to Product and Engineering teams, enhancing the overall customer experience and aligning our solutions to drive growth. Performance Monitoring & Metrics: Track, analyze, and report key metrics related to customer growth, health, and retention, providing data-driven insights to inform strategies and optimize performance. What We ll Expect From You: 5-7 years of experience in growth account management or sales, with a strong focus on growth and expansion within existing customer bases SaaS and Cloud Infrastructure experience Proven ability to develop and execute account growth strategies that drive revenue expansion Strong organizational and prioritization skills, with a track record of managing and growing multiple accounts simultaneously Excellent communication skills:written and verbal, with an ability to build and maintain relationships focused on growth outcomes Deep understanding of upselling and cross-selling techniques, with an ability to identify and act on growth opportunities effectively Self-starter who works independently to achieve growth targets and exceeds customer expectations Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This is a Hybrid role #LI-Hybrid
Posted 1 week ago
2.0 - 3.0 years
3 - 6 Lacs
Hyderabad
Work from Office
Who we are: Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. When you work at Burson, you are part of a global community of lifelong learners who thrive at the edge of innovation. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. For more information visit bursonglobal.com and follow us on LinkedIn and Instagram . More About the Role: Burson India team is looking for a Senior Executive-Sales for our Hyderabad office. As a Senior Sales Executive you are expected to understand the concept of selling preferably Media, PR or digital media sales and will be expected to meet revenue targets and work on a portfolio of clients. What you ll do: New Business Development: Meeting the sales targets and maintaining a healthy new business pipeline for India and International distribution. Accountable for collection of accounts receivables. Retention of and up-selling to existing clients. Participates in new business brainstorming and drafting new business proposals. Takes part in new business pitches and presentations to new business prospects. Account Management: Understanding and managing the scope of work. Manage client programs and ensure they are kept within budget. Ensure that all activities carried out for clients are documented and status reports are submitted. Oversees account administration duties such as billing, and activity reports are completed correctly and on time. Customer Focus: Dedicated to meeting the expectations of internal and external customers. Get first-hand customer information and use it for improvements in products and services. Establish and maintain effective relationships with customers and gain their trust. Leverage the research tools available. Creativity: Comes up with new and unique ideas. Easily makes connections among previously unrelated notions Experience That Contributes to Success: 2-3 years of sales experience in the media/service industry with a can-do attitude and passion for learning. Graduate or Postgraduate in any stream or professional qualification in the field of sales or marketing. You belong at Burson: Our vision is for Burson to be the leading academy company for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success. At Burson, we re an agency of learn-it-alls. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That s why it s imperative for us to hire extraordinarily talented people of all backgrounds and identities. Without that we can t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view your talent is what makes you a #BursonPerson, and it s how we deliver exceptional results for our clients, together. We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. When you click the "Submit Application" button below, this will send any information you add below to Burson. Before you do this, we think its a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Posted 1 week ago
10.0 - 12.0 years
2 - 3 Lacs
Mumbai, India
Work from Office
Position NameNational Lead Account Servicing, Wholesale Banking Department Wholesale Banking Service Delivery Location Vikhroli, Mumbai Number of Positions 1 Reporting Relationships M8/SVP Service Delivery and CX Position Grade M6/M7 (DVP/VP) - Account Servicing Role of National Lead for Account Servicing: Supervise Team Leaders across 5 regions,10 offices throughout India, 50+ Team members servicing clients and RMs Serve Corporate and Wholesale banking clients by facilitating opening of various types of Current Accounts for all constitutions, including special accounts like Escrow, RERA, Nodal, etc. Manage collection of documents, verification and timely processing of Account maintenance requests like signatory management, KYC/Re-KYC, Term deposit requests, etc. through respective RPCs. Responsibilities: Ensure timely and accurate completion of all account opening functions, provide excellent customer service, fulfill requests end-to-end, and resolve customer issues effectively. Provide a monthly report on metrics while addressing team challenges and celebrating successes. Conduct periodic location wise service reviews to ensure quality service to both internal and external clients Maintain a robust processing environment with effective controls, empowering the team to offer client solutions within the established policy framework Ensure compliance with regulatory guidelines, company policies, and processes and facilitating smooth audits at all times. Monitor customer satisfaction and service levels closely, driving necessary process improvements Coordinate with stakeholders and clients to address process gaps or issues Keep process documents updated and ensure regular reviews Manage queries, issues, escalations and audits effectively Job Requirements: Post Graduate /MBA with 10-12 years of team leading experience in Account Opening, KYC guidelines, Account Maintenance and related Wholesale Banking products Skills: An Account Servicing National Lead, who oversees team leaders, should effectively lead the team, achieve service levels, ensure compliance, and continuously enhance the efficiency of the account servicing process Here are some key skills required for this role: Leadership Skills: Ability to inspire, motivate, and guide team leaders and their teams towards achieving goals. Regulatory KnowledgeFamiliarity with relevant regulations and compliance requirements related to account opening processes. Customer Service OrientationUnderstanding the importance of customer satisfaction and the ability to address client needs and concerns effectively. Communication Skills: Strong verbal and written communication skills to convey information clearly and effectively to team leaders, clients, and other stakeholders. Interpersonal Skills: Ability to build and maintain positive relationships with team members, clients, and other departments. Organizational Skills: Proficiency in managing multiple tasks, prioritizing responsibilities, and ensuring that deadlines are met. Problem-Solving Skills: Ability to identify issues, analyze situations, and develop effective solutions quickly. Analytical Skills: Capability to assess data and metrics related to account openings and team performance to make informed decisions. Training and DevelopmentSkills in coaching and mentoring team leaders to enhance their performance and professional growth. Technical ProficiencyKnowledge of software and tools used in account management and data analysis, as well as the ability to adapt to new technologies. Strategic ThinkingAbility to develop and implement strategies that align with organizational goals and improve account opening processes. Conflict ResolutionSkills to manage and resolve conflicts within the team or with clients in a constructive manner. Time ManagementAbility to manage ones own time and the time of team leaders effectively to maximize productivity. AdaptabilityFlexibility to adjust to changing circumstances and the ability to lead teams through transitions. Performance ManagementSkills in setting performance metrics, data evaluation, reviews and providing constructive feedback to team leaders.
Posted 1 week ago
2.0 - 7.0 years
5 - 14 Lacs
Hyderabad
Work from Office
Hiring for Senior Sales Associate(B2B/B2C Sales ) || Upto 10LPA || 2 Way Cab Eligibility : Min 2+yrs Inside Sales Specialist (B2B/B2C Sales) ( B2B/B2C international mandatory ) **Loca tion:** Hyder abad **Qualific ation:** Under Gra duate **Notice Period:** 0 - 3 0 Days **Shift Timings:** UK Shift (1.30 PM to 10 .30 PM) **Work ing Days:* * 5 Days ** Transport:** 2-way cab facility **Interview Round s (Walk-in):** Screening, HR, Assessment & Ops Manager round. Interested candidates can share their updated resume with HR Balasri at 90301 79503 via WhatsApp. Feel free to refer your friends or colleagues for these positions _____________________________________________________________________________________ Hiring For || International B2B/B2C Sales Team lead || Upto 14LPA || 2 way Cab Team Lead : - International Sales Specialist + B2B/B2C Sales || Package upto 13lpa || Requir*d: - Any Graduation - 2 years B2B/B2C sales team lead * Experience leading, inspiring and motivating others to meet goals and *etrics * Possess project and resource managemen* skills * Strong communication and interperson*l skills * Excellent decision making and analytic*l skills. * Excellent verbal and written communication skills in English and the language of supporting market Note: Domestic sales experience is not eligible Work from Office *Interview Mode : Walkin* Work Location: Hyderabad Shift & week off: Uk Shifts | fixed Sat & Sun Off Two Way Cab Facility Notice Period : Immediate Joiner/ Serving Notice Period can apply Interested candidates can share their updated resume with HR Balasri at 90301 79503 via WhatsApp. Feel free to refer your friends or colleagues for these positions
Posted 1 week ago
8.0 - 12.0 years
5 - 12 Lacs
Tiruchirapalli, Vadodara
Work from Office
RESPONSIBILITIES: • Provide pre-sales support the sales team: • Identify prospective organizations, • Connect with relevant people in the target customer organizations • Make first contact and understand their staffing requirements, • Build client specific presentations and set meetings with the sales team. • Supervise and lead a small team of researchers • Manage and update CRM Data • Manage RFQ/RFP/RFIs EXPERIENCE: • 6-8 years of total sales experience • 2-4 years in pre-sales function • 1-2 years in Business Development and/or Account management • Experience in end-to-end sales program/cycle is a bonus • Experience in prospecting and cold calling • Experience creating and making presentations to clients • Experience in interfacing with the supplier diversity, sourcing, and procurement folks of the targeted firms to understand their staffing program • Experience in handling RFQ/RFP/RFI • Experience becoming a tier- 1 staffing vendor to Fortune 1000 clients. • Good understanding of MSP (Managed Service Provider) business • Good understanding of VMS (Vendor Managed Systems) business • Good understanding of market segments and domain skill requirements • Willing and flexible to work US shift QUALIFICATIONS • Background in US staffing and recruiting industry preferred - recruitment services, staffing services, temp services • Experience in using CRM tools and tech • Experience using LinkedIn and other research tools • Experience using Excel for data mining and analysis for research and decision making
Posted 1 week ago
3.0 - 8.0 years
12 - 13 Lacs
Gurugram
Work from Office
1) Finalization of financials 2) IFC controls 3) Bank Recon Process 4) Handling INternal Audit. 5) Supporitng for tax audit
Posted 1 week ago
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