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5.0 - 10.0 years
11 - 15 Lacs
Gurugram
Work from Office
The purpose of this roles is to support the Client Director in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners. Job Description: Key responsibilities: Supports Client Director to deliver innovative and creative solutions to client briefs Works collaboratively across Dentsu and across network as needed - uses good knowledge of products and services to drive business value for clients and Dentsu Project manages clients communications plans including timelines and budget Reviews plans to drive greater margin and value through innovation and better and different ways of working Effectively lead and motivate internal team to produce best in class work Provides accurate plan details and updates to clients Location: Gurugram Brand: Dentsu Creative Time Type: Full time Contract Type: Permanent
Posted 2 weeks ago
2.0 - 7.0 years
11 - 12 Lacs
Gurugram
Work from Office
Amazon is seeking to hire a Account Management Associate in our team to help build our key categories by managing our top and most strategic Selling Partner Accounts. You will join a high performing, learning-oriented, analytical team, who are motivated to work hard, have fun, and make history As a Account Management Associate, you will be owning relationships with our most Strategic partners and driving them to improve their customer experience and Amazon strategy. Responsibilities include expanding our product selection, improving product availability, building and maintaining strong relationships with key partners (both internally and externally), category analytics and driving overall improvements to the Amazon store. Manage a portfolio of sellers who are top performers on the marketplace. Manage and grow the seller s business through relevant business insights. Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace. Manage the seller relationship by championing the seller s needs on the marketplace. Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan. Guide sellers on the best practices of Business operations to result in a great consumer experience. Analyze relevant data to provide business insights. Conduct deep dive analysis and present data trends on the seller s current business and future opportunities. Publish recommendations and action plans based on data. Partner with various internal stakeholders to unblock seller needs or fast track processes. Bachelors degree 2+ years of sales experience
Posted 2 weeks ago
3.0 - 8.0 years
30 - 35 Lacs
Mumbai
Work from Office
Pune, India Full-time The Technical Account Manager (TAM) manages a portfolio of customers who have implemented our technology solutions with the goal of increasing product usage and overall adoption. This position is an integral part of Strategys long term relationship with its customers. The efforts put forth by this person will directly impact the value realized and the ultimate success of the business relationship. Beyond direct interaction with our customers, TAM s will work with internal Strategy business units to ensure customer needs are being met in a timely manner. To succeed in this role, this person must have an intense focus on customer success with strong influence abilities. Responsibilities Develop strong customer relationships that enable Strategy to become a trusted advisor to our customers Provide business acumen for customers and strive to understand the business problem we are solving in order to best manage the evolution of the solution and exceed customer expectations Develop strong technical understanding of all Strategy products Execute programs to ensure that Strategy is fully aware of the customers adoption level, value realization, and overall satisfaction with the technology solution(s) Work with the product management and product development organization to channel client feedback and solutions into future releases of the product(s) Collaborate cross functionally to achieve customer satisfaction and resolve customer issues in a timely fashion Collaborate with Sales Account Management and executives to identify areas of solution expansion and adoption opportunities Ability to work outside of normal business hours during extraordinary events to ensure customer satisfaction and success Qualifications Bachelor s degree, preferably in a technical field (Information Systems or equivalent) High level knowledge of enterprise IT organizational, business, and technical environments Understanding of enterprise software implementation practices Minimum of 3 years of IT customer service experience / strong customer focus Minimum of 3 years of technical account management, engagement management, system implementation, technical support or system integration consulting experience Minimum of 2 years of experience communicating with internal Senior Management and managing multiple, simultaneous, cross-functional work streams Able to support Strategy customers during USA working hours Enthusiastic personality and self-starter with an ability to identify areas for improvement Strong time management skills to prioritize workload, multi-task, meet deadlines, and manage competing priorities under pressure Strong analytical skills, detail-oriented, persistent and not afraid to ask questions. Able to analyze, implement and improve complex systems/processes Excellent oral and written English communication skills Preferred AWS/Azure Cloud technology experience Strategy platform usage or administration experience Additional Information The recruitment process includes online assessments as a first step. We send them via e-mail, please check also your SPAM folder.
Posted 2 weeks ago
8.0 - 13.0 years
7 - 11 Lacs
Chennai
Work from Office
Ready to be at the forefront of cybersecurity innovation? We re seeking a talented Sr. IAM Developer to drive the development, implementation, and maintenance of secure authentication and access solutions. In this pivotal role, you ll fortify our cybersecurity posture by ensuring access to critical systems and data is properly governed, audited, and compliant. Collaborate across teams to design scalable IAM solutions that reduce risk and power secure digital transformation. Responsibilities: Collaborate with internal stakeholders across various technical functions to create a comprehensive technical roadmap for core enterprise Identity and Access Management (IAM) solutions. Serve as the senior subject matter expert for IAM within the organization. Define policies and procedures related to IAM functions. Take ownership of complex program design, testing, debugging, and documentation. Ensure that user experience considerations are integrated into the program design and the final solution. Offer recommendations on IAM and Public Key Infrastructure (PKI) best practices and assist in establishing a centralized IAM service function to support the internal user base. Lead proof of concept initiatives, product selection, and deployment of IAM and PKI-related solutions. Identify opportunities for technical consolidation and define IAM governance requirements for non-centralized functions. Provide escalated administrative support for IAM systems when required. Collaborate with peer groups to facilitate the adoption of the latest authentication and authorization protocols. Establish and manage relationships with key technical vendors to deliver IAM capabilities and services. Support the recruitment and onboarding of junior IAM personnel as the function expands. Required Skills: 8+ years of relevant experience in Identity and Access Management. 5+ years of experience with multi-factor authentication platforms. 5+ years of experience with various authentication and authorization solutions and directory platforms. Extensive experience in designing and configuring third-party integrations using SAML. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties access control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Bachelor s degree in computer science/Engineering or related field preferred. Demonstrated ability to make well-informed decisions by assessing the costs and benefits of potential actions. Detail-oriented and quality-driven with excellent communication and interpersonal skills. Relevant industry training and/or certification is a plus. Ability to deliver high-quality results in a high-energy environment following Agile Practices. Demonstrated ability to quickly ramp on different IAM Technology stacks (eg, Okta). Strong multitasking skills to manage the demands of multiple projects, issues, and tasks. Must Have: Extensive experience in designing and configuring third-party integrations using SAML/OAUTH. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties across control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Strong multitasking skills to manage the demands of multiple projects, issues, and tasks. Benefits: 401(k). Dental Insurance. Health insurance. Vision insurance. We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people. The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OP monthly team meetings and participate in team-building efforts. Contribute to OP technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.
Posted 2 weeks ago
8.0 - 13.0 years
13 - 18 Lacs
Gurugram
Work from Office
Job Summary : We are seeking a highly motivated and experienced Enterprise Business Development Manager (BDM)/Account Manager with a minimum of 8+ years of experience in IT Solutions Sales , Enterprise Sales , and Account Management . The ideal candidate will be responsible for driving sales, managing key accounts, and growing revenue in the enterprise IT sector. This role involves building long-term relationships with enterprise customers, understanding their IT solution needs, and aligning our offerings to their requirements. Key Responsibilities : Business Development : Identify and pursue new business opportunities in the enterprise IT solutions market. Develop a strategic sales pipeline and generate leads through networking, industry events, and market research. Proactively approach and establish relationships with potential enterprise clients to grow business. Develop tailored sales proposals and presentations to meet client needs. Sales and Account Management : Own the entire sales cycle from lead generation, proposal submission, negotiation, to contract closure. Manage and nurture long-term relationships with key enterprise clients, ensuring high levels of customer satisfaction and retention. Ensure achievement of sales targets, revenue growth, and profitability through effective management of existing accounts. Monitor industry trends, competitor activities, and customer feedback to identify new opportunities for growth and improvements in service. Client Consultation and Solution Selling : Act as a trusted advisor to enterprise clients, understanding their business needs, and recommending suitable IT solutions. Collaborate with internal technical and delivery teams to ensure solutions meet client requirements. Deliver comprehensive product and service demonstrations to enterprise clients. Contract Negotiation and Closing : Lead contract negotiations with clients, ensuring mutually beneficial agreements. Manage and mitigate any risks associated with client contracts. Collaboration : Work closely with marketing, product, and technical teams to ensure seamless delivery of solutions. Provide feedback to product teams on client needs and emerging market trends. Reporting and Analysis : Regularly update sales forecasts, maintain CRM data, and report on key metrics such as pipeline status, sales conversion rates, and account performance. Analyze account performance and develop strategies to increase account profitability and client satisfaction. Requirements : Education : Bachelor s degree in Business, IT, or a related field. An MBA or relevant certifications in sales or IT solutions is a plus. Experience : Minimum of 8+ years of experience in sales , with a strong background in IT solutions or enterprise technology sales . Proven track record of managing enterprise accounts and meeting/exceeding sales targets. Industry Knowledge : In-depth knowledge of IT solutions (software, hardware, cloud, networking, etc.), enterprise IT infrastructure, and digital transformation initiatives. Understanding of industry trends, challenges, and opportunities in the IT sector. Skills : Strong consultative selling and solution selling skills. Excellent negotiation and contract management abilities. Exceptional interpersonal and relationship-building skills with C-level executives and decision-makers. Proficient in CRM tools (e.g., Salesforce) and sales reporting . Ability to work independently and collaboratively in a fast-paced environment. Excellent verbal and written communication skills, with the ability to present complex solutions effectively. Travel : Willingness to travel for client meetings and industry events as required. Preferred Qualifications : Experience working in a multinational IT solutions or software company . Strong network of contacts within enterprise accounts across industries. Prior experience with digital transformation projects, cloud solutions, cybersecurity, or data management services.
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Bengaluru
Work from Office
Quaestor Advisors , an affiliated entity of Arena Investors , provides return-enhancing portfolio and asset servicing for Arena and a select group of partners. Exciting Walk-In Hiring Drive at Quaestor Advisors Bengaluru! We are on the lookout for dynamic talent to join Quaestor Advisors in our Bengaluru office! This is your chance to kick-start your career with a fast-growing organization that values innovation, growth, and excellence. Support the Asset Management team, focused on portfolio account surveillance, monitoring, reporting and valuation Conduct comprehensive financial analysis and research of prospect and portfolio companies, in addition to the industries they participate in Analyze management, cash flows, asset collateral quality/coverage, deal structure, covenants, and perform sector analysis to understand a given firm s competitive position Generate detailed financial models, including those for projections, covenant sensitivity analysis, duration and IRR calculations, amongst others Work with legal, financial, valuation and accounting advisors on account management, diligence and documentation The individual will have demonstrated an ability to work in a fast-paced, performance-driven environment with an ability to think broadly about the business, incorporating continual improvement of processes and procedures with a goal of excellence w
Posted 2 weeks ago
0.0 - 3.0 years
5 Lacs
Hyderabad
Work from Office
*Minimum B2.2 level Mandarin Language Certification is Mandatory, C1 preferred* Work Timings Monday to Friday; European Timings Did you know regulations mandate vendors, sellers, retailers to reduce packaging waste across our supply chain by 20% by 2030? Did you know customers cite right sized packaging is a top requirement to perceive Amazon as sustainable? Less Packaging is less waste, better customer experience, better for the planet and saves us millions of dollars in cost to serve! Join us in leading Amazons efforts to make this positive change happen with our vast complex network of 700K Selling Partners as part of the dynamic Mechatronics and Sustainable Packaging (MSP) Team. Sustainable Packaging organization is responsible for packaging programs that reduce waste, improve packaging automation, reduce cost to serve and improve performance to customer promise. Your role will sit within the Ship In Product Packaging (SIPP) Selling Partner Engagement (SPE) Organization focused on how we bring the programs we create to the broader selling partner network driving packaging change in every package we sell. Recruiting Sellers and managing Seller relationship by championing their needs at Amazon Managing and driving the growth of the Sellers business by adding selection and delivering on key business opportunities for Sellers Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams Working with Sellers to improve operational aspects of their business in providing a great consumer experience Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets Mandarin Certification: B2.2 and above level. Excellent communication skills in written and oral Mandarin Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner Advanced computer literacy in Microsoft Office (especially MS Excel) applications Interest in e-Commerce/Online business Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence Mandarin Certification: B2.2 and above level. Excellent communication skills in written and oral Mandarin. Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner Advanced computer literacy in Microsoft Office (especially MS Excel) applications Interest in e-Commerce/Online business Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence
Posted 2 weeks ago
0.0 - 3.0 years
8 Lacs
Hyderabad
Work from Office
German Certification: B2.2 and above level. Excellent communication skills in written and oral German Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner Advanced computer literacy in Microsoft Office (especially MS Excel) applications Interest in e-Commerce/Online business Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence Responsibilities: Recruiting Sellers and managing Seller relationship by championing their needs at Amazon Managing and driving the growth of the Sellers business by adding selection and delivering on key business opportunities for Sellers Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and on-boarding teams Working with Sellers to improve operational aspects of their business in providing a great consumer experience Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets Italian Certification: B2.2 and above level. Excellent communication skills in written and oral Italian Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner Advanced computer literacy in Microsoft Office (especially MS Excel) applications Interest in e-Commerce/Online business Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence German Certification: B2.2 and above level. Excellent communication skills in written and oral German Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner Advanced computer literacy in Microsoft Office (especially MS Excel) applications Interest in e-Commerce/Online business Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence
Posted 2 weeks ago
2.0 - 7.0 years
17 - 19 Lacs
Bengaluru
Work from Office
About the Role: As an Assistant Brand Manager, you will focus on delivering 5 core focus areas for the brand: Selection, demand generation, catalogue quality, business advice and availability. The person who joins the leadership team in this position must share our passion and commitment for serving our customers. This ideal candidate should have experience in forging and building brand relationships. Some understanding of planning product cycles and selling online is preferred. The right candidate will be flexible, action and results oriented, self-starting and have strong analytical skills. He or she must have a proven track record in taking ownership, driving results and moving with speed to implement ideas in a fast-paced environment. He should be entrepreneurial with the confidence to make independent, data-driven decisions. The candidate must demonstrate the ability to succeed at: planning and forecasting, and driving an online business. The candidate must be an effective communicator in working with some of Amazon s most important partners and vendors, as well as with internal colleagues and groups. This person will have responsibility for: Building selection: Identify selection gaps. Track brand s offline catalogue to ensure all relevant selection is present on Amazon. Demand generation: Responsible for demand generation. This includes working with other members on the category management team to create a marketing calendar based on vendors objectives Business Advice: Support participation of brand in Amazon programs Availability: Ensuring continuous availability of products Catalogue Quality on Amazon: Ensuring the best input from brand is updated for customer interface on Amazon Detail Pages through perfect Images, Product descriptions, etc. 2+ years of account management, project or program management or buying experience Bachelors degree Experience in financial analysis, retail buying, retail planning & allocation, product/project management, marketing, business development, consulting, negotiation or supply chain Experience in process improvement Experience managing large amounts of data
Posted 2 weeks ago
0.0 - 3.0 years
5 Lacs
Hyderabad
Work from Office
*Minimum B2 level Italian Language Certification is Mandatory, C1 preferred* Work Timings Monday to Friday; European Timings **This position is not a remote role and requires you to work from office all days** Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Monitor key ASIN metrics, including sales, traffic, conversion rates, Buy Box percentage, and customer feedback. Identify underperforming ASINs and implement strategies for improvement. Ensure ASINs follow Amazons listing guidelines and A+ Content best practices. Manage Sponsored Products, Sponsored Brands, and other Amazon advertising campaigns at the ASIN level. Plan and execute deals, coupons, and other promotional activities to boost ASIN visibility. Ensure ASINs have adequate stock levels and avoid out-of-stock situations, monitor pricing trends and competition to optimize pricing strategies. Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships. Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets. Italian Certification: B2.2 and above level. Excellent communication skills in written and oral Italian Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner Advanced computer literacy in Microsoft Office (especially MS Excel) applications Interest in e-Commerce/Online business Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence Experience with e-commerce, retail, advertising, or media Experience in account management, marketing, buying, or customer service delivery
Posted 2 weeks ago
0.0 - 3.0 years
8 Lacs
Hyderabad
Work from Office
*Minimum B2 level German Language Certification is Mandatory, C1 preferred* Work Timings Monday to Friday; European Timings Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Monitor key ASIN metrics, including sales, traffic, conversion rates, Buy Box percentage, and customer feedback. Identify underperforming ASINs and implement strategies for improvement. Ensure ASINs follow Amazons listing guidelines and A+ Content best practices. Manage Sponsored Products, Sponsored Brands, and other Amazon advertising campaigns at the ASIN level. Plan and execute deals, coupons, and other promotional activities to boost ASIN visibility. Ensure ASINs have adequate stock levels and avoid out-of-stock situations, monitor pricing trends and competition to optimize pricing strategies. Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships. Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets. Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience. B2 level of proficiency in German language. Candidate needs to possess strong oral and written communication skills in German language. Advanced computer literacy in Microsoft Office (especially MS Excel) applications. Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner. Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience is required. Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence Ability to work with IT systems, understand and work with XML feeds, SQL/DW would be an added benefit.
Posted 2 weeks ago
0.0 - 3.0 years
5 Lacs
Hyderabad
Work from Office
*Minimum B2 level Spanish Language Certification is Mandatory, C1 preferred* Work Timings Monday to Friday; European Timings **This position is not a remote role and requires you to work from office all days** Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. Monitor key ASIN metrics, including sales, traffic, conversion rates, Buy Box percentage, and customer feedback. Identify underperforming ASINs and implement strategies for improvement. Ensure ASINs follow Amazons listing guidelines and A+ Content best practices. Manage Sponsored Products, Sponsored Brands, and other Amazon advertising campaigns at the ASIN level. Plan and execute deals, coupons, and other promotional activities to boost ASIN visibility. Ensure ASINs have adequate stock levels and avoid out-of-stock situations, monitor pricing trends and competition to optimize pricing strategies. Identifying specific prospects/partners to approach, communicating the specific value proposition for their business and establishing long-term, successful partnerships. Tracking and reporting performance using appropriate metrics. Achieve productivity and seller satisfaction targets. Spanish Certification: B2.2 and above level. Excellent communication skills in written and oral Spanish Bachelor degree (preferably in Computer Science or Business) and 0 to 3 years of relevant working experience Excellent communication skills in written and oral English with the ability to face external and internal partners in a professional and mature manner Advanced computer literacy in Microsoft Office (especially MS Excel) applications Interest in e-Commerce/Online business Desire to work in a fast-paced, challenging environment and passion for delivering great customer experience Attention to detail and high capability to work on different projects in parallel Creative and analytical problem solver with a passion for operational excellence Experience with e-commerce, retail, advertising, or media Experience in account management, marketing, buying, or customer service delivery
Posted 2 weeks ago
2.0 - 7.0 years
6 Lacs
Bengaluru
Work from Office
The Marketing and Communications Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns. CANDIDATE PROFILE Education and Experience Required: 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred OR 4-year bachelors degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred. CORE WORK ACTIVITIES Hotel Marketing and Advertising Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams. Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel. Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns creative and media plans, particularly for food and beverage promotions. Manages F&B media schedules and verifies prompt settlement of accounts. Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups Executes email marketing, and display advertising. Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives. Verifies all advertising for the hotel in digital channels is in alignment with brand voice. Social Media Content Management Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites). Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels. Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly. Public Relations and Visual Asset Management Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM. Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers. Manages assigned accounts as per the media account management system. Writes and distributes all press releases for property events, promotions, and outlets. Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities. Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives. Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution. Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s). Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel. Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams. Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team. Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice. Direct Marketing and Collateral Development Coordinates and executes Hotel and F&B printed materials. Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner. Assists in the production of all property, F&B display, and temporary signage in hotel public areas. Promotes collection of competitors collateral and publicity on a monthly basis. Manages the execution of F&B direct marketing activities. Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA). General Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns. Helps with the publication of hotel s newsletter(s). Supports communications duties and functions as deemed necessary. Assists in the liaison and execution of joint F&B promotions. Works with eCommerce to verify the Hotel s website and related websites are updated on a regular basis. Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy. Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders. Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance. Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends. .
Posted 2 weeks ago
2.0 - 5.0 years
6 - 7 Lacs
Mangaluru
Work from Office
Immediate opening for Sales Lead with unifyCX, Mangalore Work Location: Mangalore Shift: 9 hours per day, in early morning shifts At least 2 years exp in salesforce and WHMCS billing panel - CRM tool Must have 2-3 years of experience in a Lead role/ team management role, managing escalations Candidate should have exp in webhosting and CHRM Exp: Max years: 5+ years exp, Min exp: 2 to 3 years exp Comfort working with digital tools, CRM platforms (WHMCS is a must), and performance dashboards Key Responsibilities: Manage complete sales cycle with a consultative approach Strategize and implement customer acquisition initiatives Lead and manage the day-to-day operations of the sales team Monitor team performance, track KPIs, and drive accountability Provide coaching, feedback, and development plans for team members Collaborate with internal teams to resolve issues, improve workflows, and ensure smooth customer interactions Manage escalations and ensure timely resolutions Conduct regular team meetings, reviews, and training sessions Drive the execution of sales campaigns and initiatives across the team Act as a key link between the sales team, management and client, providing insights and reports Work Environment: Shifts: 9-hour shift Between 03:30-16:30 (based on client requirements) Sales Job: No cold calling / No individual targets fully team leadership-focused Team: Manage a motivated team in a structured, process-driven environment Supportive Culture: Join a team that values collaboration, innovation, and continuous improvement. Continuous Learning: Stay updated with the latest technology trends and product updates to provide the best support possible. Interested candidates please share updated resume to akshaya.k@unifycx.com
Posted 2 weeks ago
10.0 - 20.0 years
15 - 27 Lacs
Bengaluru
Work from Office
Key Responsibilities: Manage end-to-end sales cycles from lead generation to deal closure across assigned accounts. Build, nurture, and maintain strong relationships with CXOs, decision-makers, and influencers within client organizations. Understand client needs and position relevant software solutions, IT services, or digital transformation offerings. Develop and execute account plans and sales strategies to achieve revenue and profitability targets. Collaborate with pre-sales, delivery, and technical teams to craft customized solutions and proposals. Monitor and report on sales performance metrics and pipeline health. Identify cross-selling and up-selling opportunities across existing accounts. Ensure client satisfaction through periodic reviews, performance tracking, and proactive engagement. Stay updated with market trends, competitor offerings, and emerging technologies.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Key Responsibilities Manage assigned customer accounts for the entire order life cycle, including new customer setup, order entry/modification, and escalations. Act as the single point of contact for Cummins customers, parts distribution centers, manufacturing plants, and cross-functional departments to process and fulfill customer orders. Provide accurate documentation and continual communication to customers throughout the order process. Resolve complex customer inquiries through extensive research and a detailed understanding of Cummins processes, systems, and practices. Maintain accurate records of all internal and external interactions in the appropriate database/system. Ensure customers comply with export policies and compile required export/shipping documentation in accordance with relevant legislation. Act as a liaison between the customer and aftermarket and/or manufacturing locations for quality issues, submitting Material Non-Conformance or Process Non-Conformance claims via the Quality Management System. Support the Supervisor with hosting customer visits at the local facility. Prepare and distribute standard and customized internal and customer reports. Understand and support Customer Order Management policies, procedures, and metrics. Serve as a Quality Management Systems Champion (e.g., Internal Auditor Certification) and/or Subject Matter Expert. Skills and Experience: Skills: Supply Chain Knowledge : Understanding of supply chain processes and principles. Customer Query Resolution : Experience in handling and resolving customer queries effectively. English Communication : Proficiency in both spoken and written English, with strong email writing skills. Shift Flexibility : Willingness to work in rotational shifts, primarily night shifts. Team Focus : Passionate about customer support and team collaboration. Time Management : Effective and efficient use of individual and organizational time to achieve key business objectives. Attention to Detail : Accurate data entry skills with a fast typing speed and extreme attention to detail. Computer Literacy : Intermediate to advanced computer skills, including proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook). Order Life Cycle Knowledge : Understanding of the end-to-end order life cycle, terminology, and functional collaboration. Order Processing : Ability to manage the processing of customer orders through order receipt, exception identification, and resolution. Values Differences : Recognizing the value that different perspectives and cultures bring to an organization. Experience: 2+ years of relevant experience in customer order management, account management, or supply chain. Additional Information: This role is for North America Customer Support in a rotational shift, mostly night shifts. Strong communication skills, both written and verbal, are essential as this role involves continuous communication with customers.
Posted 2 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Kolkata
Hybrid
Key Responsibilities: Direct Sales: Handle inbound, unsolicited prospect calls and convert these opportunities into sales. Develop opportunities to sell company products and services by developing leads via telephone or other technologies and/or cold-calling prospects generated by external sources. Drive additional sales through follow-up calls or emails to existing customers for repeat business, cross-selling, and up-selling. Conduct negotiations according to company guidelines. Achieve revenue and margin targets. Ensure customer satisfaction through the use of the Cummins Sales Process and execution of the sales cycle from lead to sale. Sales Support: Create and deliver qualified leads to sales representatives where appropriate. Assist the salesforce with quotation/RFP management and other sales cycle operations as needed. Build and/or maintain positive customer relationships that generate loyalty and/or future sales. Support negotiations according to company guidelines. Assist with accounts receivables. Answer more complex, escalated internal and sales customer inquiries so that inquiries are dealt with accurately and promptly, per company guidelines. Analyze customer inquiries to identify recurring user problems and recommend solutions. May provide additional support to more complex accounts or for customer questions requiring extensive research. Enter new customer data and update changes to existing accounts in the corporate database. Support setting up new customer accounts per Cummins guidelines. Support a new account to set up Cummins as their supplier. Maintain accurate sales entry, reporting, and forecasting through utilization of Cummins tools and processes (e.g., Cummins Sales Process, Customer Relationship Management systems). Seek opportunities to utilize processes, procedures, and initiatives designed to grow the business and increase customer value and loyalty. Ensure correct utilization of relevant company processes, systems, and procedures by Inside Sales. Evaluate results and recommend improvements. Assure good communication and coordination across the Sales function and other departments in support of customer satisfaction, sales goals, and Cummins culture goals. Coordinate input from sales staff to develop proactive communications to customers. Ensure dealers claims are processed timely and all actions by dealerships are in place. Plan, prioritize, and schedule Inside Sales activities and resources to ensure continuity of service. Mentor and develop Inside Sales staff to ensure that sales support targets are met. Account Management: Develop, manage, and maintain business relationships with assigned accounts supporting the organizations sales strategy. Support revenue growth by identifying and contacting new business opportunities and participating in cost reduction initiatives. Extend and expand the sale of products and services to existing clients. Lead, manage, and coordinate communication and interfaces with the customer at appropriate levels. Negotiate and implement contracts with accounts as authorized. Manage production and distribution issues associated with accounts. Establish and maintain positive customer relations. Act as a champion for the voice of the customer within the business. Support account strategy and work with key stakeholders in the business to achieve optimum results. Measure customer satisfaction and create action plans to improve satisfaction based on data. Manage accounts receivable deliverables including discussing and negotiating payment terms. Drive Customer Focus Six Sigma initiatives to strengthen relationships with customers. Drive cross-business unit account development in support of account strategy. Maintain sales forecasts and track progress and accuracy against the forecast. Work with internal stakeholders and customers to balance inventory, service, and delivery capabilities with customer expectations. External Qualifications and Competencies Competencies: Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Ensures accountability - Holding self and others accountable to meet commitments. Instills trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity. Articulating Value Proposition - Interprets internal and external customer needs based on relevant application; explains and demonstrates products, solutions, and services to distinguish strengths and weaknesses to meet customers specific needs to differentiate against competition. Channel Awareness - Explains and contextualizes industry structure, dynamics, and path to market in order to advance organizational goals. Pricing Strategy - Develops prices by aligning and building consensus with key stakeholders across functions to achieve business targets. Account Planning - Identifies objectives to drive execution of business and/or account strategy by reviewing the status relative to where it needs to be and enabling tracking of progress against targets. Adapts to target audience - Explains complex topics (significant technical data, subject matter expertise, etc.) in such a way that the target audience (e.g. sales professionals, customers, training vendors, etc.) can understand, retain, and use the information. Developing Account Strategy - Determines current status of account in terms of relationship, financial, product competitiveness, barriers, quality, and service and defining desired future state by balancing customer requirements and business capabilities in order to define achievable targets aligned with the business strategy. Integrates Customer Perspective - Incorporates an understanding of the customers perspective on our products and sales efforts to develop sales content that improves our ability to meet their needs and increase revenue. Sales Forecasting - Collects and assesses customer data from internal and external sources; compares against historical data to determine useful inputs and create a forecast of future consumption patterns. Sales Pipeline Management - Plans proactively for successful execution of account/territory-level sales strategies and plans based on current pipeline; evaluates pipeline health (size, contents, progress); adjusts sales strategy, plans, or high-impact activities; accordingly, as applicable coaches' sellers in order to achieve sales objectives. Sense Making - Through a series of diagnostic and probing questions and research, develops and/or supports an intimate understanding of the customer needs, behaviors, and/or their buying journey. Synthesizes complex information from internal and external resources to deliver tailored solutions for the internal or external customer. Education, Licenses, Certifications: College, university, or equivalent degree in marketing, sales, technical or a related subject or equivalent industry experience required. Additional Responsibilities Unique to this Position Experience: Significant level of relevant work experience, including previous customer and/or product experience required. Purchasing/commercial contract negotiation preferred. This position may require licensing for compliance with export controls or sanctions regulations.
Posted 2 weeks ago
5.0 - 10.0 years
10 - 15 Lacs
Pune
Work from Office
Job Summary: Plans, manages and produces communications and related materials to meet Cummins strategies and objectives. Key Responsibilities: Manages, coaches and mentors professional/hourly staff; provides guidance and direction, delegates work appropriately. Solves unique cross-functional problems. Leads and coaches on project, account, vendor management. Builds, leads, and strengthens relationships with stakeholders/leaders/vendors. Builds, leads, executes strategic communications planning (marketing promotional plan/communications plan). Leads tactical execution of marketing and/or communications plans. Identifies, coaches, and manages process improvement and functional excellence. Simplifies complex messages across multiple stakeholders. Writes, edits, and creates content and strategic messaging and adheres to relevant style guide. Represents, adheres to, and champions Cummins brand. Manages and maintains budget/financials. Prepares and executes event planning and event logistics. Leads functional trainings, creates and delivers presentations. Sets targets for data-driven decisions; compiles, analyzes, and utilizes metrics, data, and analytics. Understands and champions digital tools, trends, and channels with stakeholders. Solves problems and manages cross-functional relationships. Innovates and leads continuous improvement in their area of work. External Qualifications and Competencies Competencies: Brand Management - Creates competitive advantage through brand recognition; positions the brand to meet or exceed stakeholder expectations; applies brand standards to create a consistent perception and defend the company reputation. Creative Communication Design - Presents information from a variety of sources in a compelling message through storytelling to engage target audiences; applies the appropriate tools and media types to create effective, high-quality visual and experiential media. Digital media savvy - Leverages current and emerging digital media strategies (e.g. email automation, social media, content management systems, etc.) to influence buyer behavior or target audiences to a desired action. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Decision quality - Making good and timely decisions that keep the organization moving forward. Develops talent - Developing people to meet both their career goals and the organizations goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Organizational savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Persuades - Using compelling arguments to gain the support and commitment of others. Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions. Intuitive Listening And Adapting Solutions - Translates needs, expectations, or asks from customers, stakeholders, etc. into actionable solutions through active listening and intuition; chooses or produces solutions (e.g. process change, tool, product, service, etc.) to meet or exceed the customers or stakeholders needs or expectations or to provide value. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: College, university, or equivalent degree in communications, marketing, or a related subject required. MBA, Master's in Communications, Master's in Marketing, or equivalent degree highly preferred. Experience: Digital experience preferred (emerging trends, digital for business, metrics, paid vs. organic, advertising content). Graphic design skills, visual communications channel capabilities preferred. Global perspective and experience preferred. Client/account management preferred. System integration/account management for marketing roles preferred. 6 Sigma, Value Stream Transformation, continuous improvement experience preferred. B2B experience preferred. Additional Responsibilities Unique to this Position Work closely with CAO and MD CIL on Com strategy, plan and execution
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Pune
Work from Office
Job Summary: Plans, manages and produces communications and related materials to meet Cummins strategies and objectives. Key Responsibilities: Manages, coaches and mentors professional/hourly staff; provides guidance and direction, delegates work appropriately. Solves unique cross-functional problems. Leads and coaches on project, account, vendor management. Builds, leads, and strengthens relationships with stakeholders/leaders/vendors. Builds, leads, executes strategic communications planning (marketing promotional plan/communications plan). Leads tactical execution of marketing and/or communications plans. Identifies, coaches, and manages process improvement and functional excellence. Simplifies complex messages across multiple stakeholders. Writes, edits, and creates content and strategic messaging and adheres to relevant style guide. Represents, adheres to, and champions Cummins brand. Manages and maintains budget/financials. Prepares and executes event planning and event logistics. Leads functional trainings, creates and delivers presentations. Sets targets for data-driven decisions; compiles, analyzes, and utilizes metrics, data, and analytics. Understands and champions digital tools, trends, and channels with stakeholders. Solves problems and manages cross-functional relationships. Innovates and leads continuous improvement in their area of work. External Qualifications and Competencies Competencies: Brand Management - Creates competitive advantage through brand recognition; positions the brand to meet or exceed stakeholder expectations; applies brand standards to create a consistent perception and defend the company reputation. Creative Communication Design - Presents information from a variety of sources in a compelling message through storytelling to engage target audiences; applies the appropriate tools and media types to create effective, high-quality visual and experiential media. Digital media savvy - Leverages current and emerging digital media strategies (e.g. email automation, social media, content management systems, etc.) to influence buyer behavior or target audiences to a desired action. Customer focus - Building strong customer relationships and delivering customer-centric solutions. Decision quality - Making good and timely decisions that keep the organization moving forward. Develops talent - Developing people to meet both their career goals and the organizations goals. Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Organizational savvy - Maneuvering comfortably through complex policy, process, and people-related organizational dynamics. Persuades - Using compelling arguments to gain the support and commitment of others. Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions. Intuitive Listening And Adapting Solutions - Translates needs, expectations, or asks from customers, stakeholders, etc. into actionable solutions through active listening and intuition; chooses or produces solutions (e.g. process change, tool, product, service, etc.) to meet or exceed the customers or stakeholders needs or expectations or to provide value. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications: College, university, or equivalent degree in communications, marketing, or a related subject required. MBA, Master's in Communications, Master's in Marketing, or equivalent degree highly preferred. Experience: Digital experience preferred (emerging trends, digital for business, metrics, paid vs. organic, advertising content). Graphic design skills, visual communications channel capabilities preferred. Global perspective and experience preferred. Client/account management preferred. System integration/account management for marketing roles preferred. 6 Sigma, Value Stream Transformation, continuous improvement experience preferred. B2B experience preferred. Additional Responsibilities Unique to this Position This position will be leading corporate communication, marketing communication and branding for the India Region.
Posted 2 weeks ago
5.0 - 10.0 years
2 - 5 Lacs
Barmer, Jaipur
Work from Office
Account Manager - SB: Account Manager Full-time Department:Emerging Business Level:Assistant Manager Company Description Bharti Airtel Limited is a leading globaltelecommunications company with operations in 18 countries across Asia andAfrica. Headquartered in New Delhi, India. In India, the company's productofferings include 2G, 3G, 4G and now 5G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise servicesincluding national & international long-distance services to carriers. Inthe rest of the geographies, it offers 2G, 3G, 4G wireless services and mobilecommerce. We are always looking for people who are thinkers & doers. Peoplewith passion, curiosity & conviction, people who are eager to break awayfrom conventional roles and do 'jobs never done before'. It is the largest mobile network operator in India andthe third largest in the world with over 386 million subscribers Purpose of the Job The responsibility of the role holder is to ensure sales and service in his territory to deliver Data (Internet Bandwidth, MPLS, Cloud etc.), Voice (Postpaid), Broadband and Fixed Line Business in the assigned territory. Front-end the relationship with customer from Airtel side and become the single point of contact for customer for all three lines of business. Ensure Customer Market Share (CMS) and Revenue Market Share (RMS) growth in both existing and new accounts. Key Deliverables Deliver Data, Voice and Fixed Line installation as per assigned targets New account break-in (hunting) for Data, Voice and Fixed Line. Cross-sell multi-product lines in existing and new customer Build & maintain healthy funnel for all three Lines of Business with earmarked levels of maturity Be aware of competition plans & collect insights for market intelligence Monitor competitions customer offerings and planning sales interventions for different class of clients. Role details: Build and maintain strong, long lasting client relationships Negotiate and close orders/contracts to maximize revenue Develop new business through upsell and cross-sell with existing clients Ensure timely and successful delivery of our solutions as per client needs Minimum 1+ years in sales experience Any Graduate Good communication Age - Up to 33 Years Female Candidates Preferred Should be comfortable with Field work #BASL
Posted 2 weeks ago
8.0 - 12.0 years
10 - 14 Lacs
Bengaluru
Work from Office
As a Sr Account Manager here at Honeywell, you will play a crucial role in driving the companys strategic growth and success. Your leadership and expertise in managing key accounts will enable you to build strong relationships with customers and provide innovative solutions to meet their evolving needs. By guiding and mentoring your team, you will foster a culture of excellence and drive revenue growth, positioning the company as a market leader in strategic account management. In this role, your impact on the company will be transformative. Your strategic vision and leadership will drive revenue growth, expand market presence, and strengthen customer relationships. By effectively managing key accounts and guiding your team, you will position the company for long-term success and establish it as a leader in the industry. YOU MUST HAVE Minimum of 5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth Strong leadership and team management skills Ability to build and maintain strong relationships with customers and internal stakeholders Strategic thinking and problem-solving abilities Excellent communication, negotiation, and presentation skills Proficient in CRM software and Microsoft Office Suite WE VALUE Bachelors degree in Business Administration, Marketing, or a related field Proven ability to drive revenue growth and achieve sales targets Strong business acumen and understanding of market dynamics Ability to effectively manage strategic accounts and navigate complex sales cycles Customer-focused mindset with a passion for delivering exceptional service Leadership skills to inspire and motivate a high-performing team Continuous learning mindset and willingness to adapt to changing market trends YOU MUST HAVE Minimum of 5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth Strong leadership and team management skills Ability to build and maintain strong relationships with customers and internal stakeholders Strategic thinking and problem-solving abilities Excellent communication, negotiation, and presentation skills Proficient in CRM software and Microsoft Office Suite WE VALUE Bachelors degree in Business Administration, Marketing, or a related field Proven ability to drive revenue growth and achieve sales targets Strong business acumen and understanding of market dynamics Ability to effectively manage strategic accounts and navigate complex sales cycles Customer-focused mindset with a passion for delivering exceptional service Leadership skills to inspire and motivate a high-performing team Continuous learning mindset and willingness to adapt to changing market trends Key Responsibilities Manage and grow a portfolio of strategic accounts, serving as the primary point of contact for customer relationships Develop and execute strategic account plans to drive revenue growth and achieve sales targets Build and maintain strong relationships with key stakeholders, understanding their business needs and providing tailored solutions Identify new business opportunities within existing accounts and collaborate with cross-functional teams to deliver value-added solutions Lead contract negotiations and ensure customer satisfaction through effective account management Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth Key Responsibilities Manage and grow a portfolio of strategic accounts, serving as the primary point of contact for customer relationships Develop and execute strategic account plans to drive revenue growth and achieve sales targets Build and maintain strong relationships with key stakeholders, understanding their business needs and providing tailored solutions Identify new business opportunities within existing accounts and collaborate with cross-functional teams to deliver value-added solutions Lead contract negotiations and ensure customer satisfaction through effective account management Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth
Posted 2 weeks ago
5.0 - 6.0 years
3 - 8 Lacs
Mumbai
Work from Office
Strategic Planning and scheduling project timelines, timely delivery of Project, Managing client relationships, Achieve annual revenue growth targets. Health insurance
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Mumbai
Work from Office
The role of the Regional Account Manager is to drive all aspects of the assigned customer portfolio including but not limited to retention, contract negotiation, implementation, upselling of ATPI products and services, and conducting business reviews. Key Responsibilities Meet client retention and account profitability targets Increase revenues by means of Up-Selling and Cross-Selling through a consultative approach, ensuring solutions meet customer s needs Develop and execute business plans, implement key deliverables and measure results Manage new business implementation Carrying out Management Information analysis and providing consultative analysis to the client on a regular basis Building good working relationships with the Sales & Operations Managers and their respective teams Maintaining accurate records in company-designated database - Microsoft Dynamics Ensure timely settlement of customer payments where required and necessary as per contractual obligation Providing a monthly report to the Head of Account Management on key achievements, activities, focus areas and requirements for your region Any task as delegated by management Requirements Bachelor s degree preferred. 5 Years experience in Customer Experience and/or Account Management Well presented Energetic, Analytical, and Customer Focused. Travel Management Company (TMC) Account Management experience preferred. To apply please send your CV to [email protected]
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Chennai
Work from Office
Customers trust the Alation Data Intelligence Platform for self-service analytics, cloud transformation, data governance, and AI-ready data, fostering data-driven innovation at scale. With more than $340M in funding valued at over $1.7 billion and nearly 600 customers, including 40% of the Fortune 100 Alation helps organizations realize value from data and AI initiatives. Alation has been recognized in 2024 as one of Inc. Magazines Best Workplaces for the fifth time, a testament to our commitment to creating an inclusive, innovative, and collaborative environment. Collaboration is at the forefront of everything we do. We strive to bring diverse perspectives together and empower each team member to contribute their unique strengths to live out our values each day. These are: Move the Ball, Build for the Long Term, Listen Like You re Wrong, and Measure Through Customer Impact. Joining Alation means being part of a fast-paced, high-growth company where every voice matters, and where we re shaping the future of data intelligence with AI-ready data. Join us on our journey to build a world where data culture thrives and curiosity is celebrated each day! Job Description: Alation is seeking a driven Renewals Manager to provide renewal processing for existing customers. You will manage a high volume of renewal contracts, primarily focused on following a disciplined renewal process. This role requires a results-oriented individual who excels at process management, analyzing data, and collaborating across teams. SaaS contract expertise is a plus, with a focus on timely renewal coordination, negotiating favorable terms, minimizing churn, and effective internal and external communication. What youll do: Renewal Management: Proactively manage a large volume of renewal opportunities, forecasting accurately and negotiating favorable terms. Account Portfolio Management: Understand and manage contract terms for a large volume of assigned accounts. Identify churn risks and document as appropriate per established processes. Process Optimization: Leverage data and insights to optimize the renewal process, ensuring efficiency and scalability. Collaboration: Partner with internal teams, including sales, customer solutions, rev ops, and finance, to ensure a seamless renewal process. What you should have: 5 year of experience in account management, procurement, sales development, customer success, or a related field. An understanding of contract terms and negotiation principles. Excellent written and verbal communication skills, with the ability to effectively communicate with customers and internal stakeholders. Strong organizational skills and ability to prioritize tasks effectively. How you stand out: Salesforce CRM experience. SaaS Renewal experience. History leveraging Workflow Automation. This role offers an exciting opportunity to contribute to Alations growth by playing a critical part in maintaining revenue from our existing customer base. #LI-VV1 Alation, Inc. is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. This company participates in E-Verify. Click on any of the links below to view or print the full poster. E-Verify and Right to Work.
Posted 2 weeks ago
6.0 - 11.0 years
8 - 13 Lacs
Mumbai
Work from Office
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum. At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. ABOUT US Edelman is a new kind of agency, at the intersection of PR, Advertising, Social, Digital, Earned Media and Experiential. We blur the lines between each medium to create smart, innovative, and powerful work that gets people talking and engaging with brands in ever new ways. You will be challenged to push convention and your creativity to find modern ways to drive consumer behavior in today s socially charged, digital environment. THE ROLE Your role involves managing day-to-day account work across our financial services portfolio and providing support to the senior team, as well as leading junior members. This role will have frequent interaction with our clients and will work closely with their teams, providing counsel on tactical implementation of comms plans and strategies. You may also be the primary lead on some accounts within the team and will have the opportunity to grow your own portfolio by working with some of the world s leading FS brands. KEY ROLES AND RESPONSIBILITIES Account management, including leading clients and internal meetings. Manage tight deadlines and process client requests in a timely manner. Proposal writing and review, content development and research. Account monitoring, reporting and analysis. Manage medium- to large sized projects across account programs, including the management of suppliers. Client counsel, both tactical implementation and general day-to-day contact. Assist in developing and preparing new business proposals and presentations. Lead review programs for fintech products / financial services. KNOWLEDGE & SKILLS 6+ years of PR & Communications experience. Bachelor s degree in communications, Public Relations, or related field. Expertise on financial services sector from a comms perspective is highly desirable for the role. Previous client facing experience, including providing tactical counsel. Strong media relations with key publications focused on the BFSI segment. Strong project management skills. Effective time management, and demonstrated ability to work to tight deadlines, whilst managing multiple accounts. Experience guiding junior employees. Ability to communicate effectively, including skills in negotiation and obtaining cooperation. Strong content development skills, and experience drafting press releases, media alerts, bylined articles, features etc. WHAT S IN IT FOR YOU An opportunity to shape your future and work with some of the smartest and most energetic people in the PR industry, who will nurture, challenge and enable you. Big potential for personal growth, training, and further development of skills A dynamic, collaborative and inclusive culture, where diversity is embraced - and you are celebrated and appreciated for who you are. A huge variety of virtual learning and development resources to support your personal and professional growth. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you re excited about this role but your experience doesn t perfectly align with every qualification, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Posted 2 weeks ago
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