Account Director(Client Servicing-Digital)- Marketing Agency

Job Title:

Department:

Location:

About The Marcom Avenue

innovative storytelling

Role Summary

creativity, digital strategy, and social relevance

Key Responsibilities

• Own and lead strategic planning and execution across key client accounts.

• Drive social-first, creatively compelling campaigns that deliver tangible brand impact.

• Serve as the primary point of contact for CXOs and senior client stakeholders.

• Collaborate with creative, content, performance, and media teams to deliver integrated solutions.

• Translate briefs into breakthrough ideas and ensure their seamless execution.

• Stay plugged into cultural, social, and digital trends to guide storytelling and platform relevance.

• Conduct quarterly business reviews, manage performance metrics, and report ROI to clients.

• Identify growth opportunities through upselling, cross-selling, and value-added initiatives.

• Mentor and inspire client servicing teams, nurturing a culture of ownership, creativity, and high performance.

• Maintain high client satisfaction through strategic insight and delivery excellence.

What We’re Looking For

• Experience:

  8+ years in client-facing roles at integrated or digital marketing agencies.

• Education:

  Bachelor’s degree .

You Must Bring:

• A strong creative and social media sensibility — you understand culture, content, and conversions.

• Deep understanding of both digital and traditional media ecosystems.

• Strategic thinking with the ability to translate client objectives into compelling campaigns.

• Leadership, mentoring, and team management experience.

• Excellent presentation and communication skills.

• Budget planning, forecasting, and business growth orientation.

Why Join Us?

build iconic brands